Name: Aptive Pest Control
Rating: 4.6

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Josiah Enyart Lenexa, KS

Scheduling the service was easy. M did a great job explaining options and products. He was polite and got the job done in a timely and thorough fashion.

7 years ago

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Barbara P. Austin, TX

Sergio was polite. He confirmed what services needed to be performed and afterward reviewed what he had done. We are pleased he did a thorough job.

7 years ago

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Crystal Plainfield, IL

Miguel was on time and very Professional. He listened to my needs, addressed them and asked if there was anything else we needed before he left.

7 years ago

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Debbie Brookfield, WI

Arrived on time and explained everything he was going to do. I showed him specific areas I wanted treated . Very pleasant and professional.

7 years ago

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Ms Alvarado Houston, TX

Very informative, friendly and knowledgeable. Answered all our questions and explained everything he was doing as he did it!!

7 years ago

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I Robertson Englewood, CO

As a result of an increased number of insects following a recently scheduled visit I have tried to contact Aptive to schedule a re-treatment. I only get voice mail, and also used their live chat service. VM has the promise - their word not mine, of a follow up the next business day. I have since called twice this week with no call back (Monday, Wednesday). Very frustrating as I am in a 2 year contract and cannot even cancel my service !

7 years ago

Reply from Aptive Pest Control

So sorry to hear you've had trouble getting into contact with the local branch. Please send an email to the following. Thanks in advance!

Jul. 15th, 2019

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Herb Pollard Woodbridge, VA

The Tec. didn’t remove the dead mouse. He put glue traps in areas where there was no activity. I told the Tec. we continue to caught mice in the basement rafters he put the traps on the floor even after I told him I never caught one on the floor unbelievable. He recommended areas outside our property where they could be getting in but he did nothing to prevent them from coming in. What did I agree to? After the Tec. left I left a message with the company to complain to a manager I have yet to receive a call.

7 years ago

Reply from Aptive Pest Control

Greetings, Herb. Thanks for reaching out. Please reach out to the local branch so we can get someone out to your house to finish the job. So sorry for the inconvenience. This is not okay.

Jul. 15th, 2019

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Toetal Encinitas, CA

The guys seemed really nice. They were here in and out. Our is not that big. My biggest complaint is they weren’t wearing the shoe covers and that is not very sanitary. (Our former pest control guys used to wear them) We don’t wear outside shoes in our bedroom and that’s definitely a turned off.

7 years ago

Reply from Aptive Pest Control

So sorry for the inconvenience. This is not okay. Will you please reach out to the local branch in your area and let them know that the service professional wasn't wearing booties? Not okay!

Jul. 15th, 2019

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Steve Kansas City, MO

The technician came when I was told he would. Courteous individual, treated the areas I was most concerned with in quick and thorough manner.

7 years ago

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Robyn Cordova Salt Lake City, UT

Cameron was very accommodating when we were running late. He was very pleasant and professional. He was able to answer our technical questions.

7 years ago

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Richard Fellrath Troy, MI

He checked out the hole under our house and set traps there and in our upstairs bath where we had seen a few large ants. Very helpful.

7 years ago

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William silver and carol henderson Beaver Falls, PA

Joshua P did an excellent job and represents your company well. He went above and beyond for us. We want him the next time.

7 years ago

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Ron Henderson, NV

Always thorough and considerate. Answers any questions we have and usually has great tips on how to keep our home critter free. Thanks...

7 years ago

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Glen Santee, CA

Technicians have been courteous and friendly.Since we began using Aptive’s services, about a year and a half ago, we have not had problems with ants or spiders or rodents.

7 years ago

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Pete Carola The Colony, TX

Tanner was super friendly, professional, and completed a thorough inspection and spray of the inside and outside of our house.

7 years ago

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Brian cole Brandon, FL

Very helpful about the bugs it kills and sprayed the whole house and outside to keep bugs from coming in very nice man answered all my questions

7 years ago

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Summer N Pittsburgh, PA

I have a terrible silverfish infestation. I called Aptive in between scheduled treatments and they came and treated again. Dane P was extremely thorough and professional.

7 years ago

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Oliver Grieb Hewitt, NJ

Llomar A came as promissed to our house and did a professional job - lets hope the ants and bugs are reduced soon. Thanks for your service!

7 years ago

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Breanna jackson

He was nice, but I asked if he could spray the backyard because they didn’t do it last time because if my dogs. He said he couldn’t because he had his next appt at 2:00. It was 1:20 when he started my house and finished at 1:30. He wasn’t even suppose to start until 1:30. He could have easily taken an extra 10 min to spray the back. I don’t like to make complaints but this just seemed lazy to me.

7 years ago

Reply from Aptive Pest Control

We definitely want to make this right, Breanna. Please reach out to the local branch and schedule a free reservice. Thanks!

Jul. 12th, 2019

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Shirley Thomas Harker Heights, TX

I still see some eggs under the rim of the house ..on my cameras is saw a lot of spraying and she did knock down a few things ..still see a bees nest in the light post on the front porch.

7 years ago

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Michelle Mercer Island, WA

This last service the tech did to the eaves on the back of the house which are accessed by a deck from the interior. There are untouched webs there that were missed in the initial service.

7 years ago

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Gerald M. Walnut Creek, CA

The technician was very friendly and professional. I had a question about possible effects on my pet cat, and the technician answered promptly and was very reassuring.

7 years ago

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Mary E Mink Verona, WI

Pluses for knowledge, friendliness, timeliness and professionalism. Minuses for details of products being used and not disclosing 72-hour cancellation option.

7 years ago

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Ryan S Littleton, CO

Eli was very friendly. He provided information about what he saw. He completed his work quickly and I appreciated his shoe covers.

7 years ago

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Izzy Spring, TX

Spent 5-10 minutes tops!! Still have spiderwebs and spiders in my garage which was one of the troubled areas I told him about. Didn’t spray the second floor of my house. Asked him to let me know when he was finished so we can go over what he did. He didn’t and just left without letting me know.

7 years ago

Reply from Aptive Pest Control

Genuinely sorry to hear we dropped the ball on this last visit, Izzy. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Jul. 11th, 2019

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William H Pillow Powder Springs, GA

Antonia F has done an outstanding job answering any questions and proving valuable info as to type of treatment and result expectations.

7 years ago

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Monica Palmieri Coatesville, PA

Our technician did a great job. He was professional, answered all my questions and went above and beyond to solve our problem.

7 years ago

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Matthew Driggs Salt Lake City, UT

They are reasonably priced and good to work with. We had a problem with ants and they came right out and took care of it. So far so good.

7 years ago

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John Salvato Cherry Hill, NJ

One star is way too much. I have never written a review on anything. Just felt I had to send one out on the company. I did not see one improvement on my property. I actually think they were spray ant food. On a very cold and windy day in January they came to my house. Swept the windows for spiders. Those spiders aren’t stupid. They moved into the house. Anyway, got charged a $100 and change. It’s my own fault. Got a con job by a good salesman. This company is a scam. Only thing, didn’t see any of those White Walker Spiders in January.

7 years ago

Reply from Aptive Pest Control

John, genuinely sorry to hear you haven't enjoyed our service. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Apr. 17th, 2019

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Tami Thurgood Ogden, UT

I have enjoyed being a customer of Aptive Environmental. They do a great job keeping all the pests away. And if I have any concerns been quarterly visits…they will come to my house and take care of it for free!

4 years ago

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Emily D Herriman, UT

Aptive Is great for pest control! We had a vole problem and the bait box they gave us totally got rid of them. They’re always great about coming between services if needed.

4 years ago Edited January 17, 2022

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Susan DiMario Auburn Hills, MI

Eric is always professional but friendly, thorough, on time and have great communication with me as to what’s going on with my service. Eric is the best

4 years ago

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Matt Clark Nampa, ID

I worked with Aptive. As pest control goes they are good to work with. Definitely a top notch pest service. I love how all of their products are environmentally friendly and kid friendly.

4 years ago Edited November 18, 2021

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stevey shumway Orem, UT

I really felt that when using Aptive I got taken advantage of. The service wasn't always great and as the customer I felt that I was always rushed to get the job done. I think there are other better company's out there that provide better care of their customers.

6 years ago

Reply from Aptive Pest Control

Thank you for taking the time to share your experience with us. We deeply regret that we have this impression with you. We can see that we have not lived up to your needs, or to our standards. Please consider opening a dialogue with us. We would love the opportunity to make things right.

Mar. 12th, 2020

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Fife32 Managua, MN

I love Aptive Environmental so much! My sells rep really took care of my individual house and I loved the price and the product. Would totally recommend to anyone!!

6 years ago

Reply from Aptive Pest Control

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to have provided a service that makes you feel this way! :)

Mar. 12th, 2020

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Rick Austin, TX

They provide our pest control service. They do a great job with their regular maintenance. One time I found a wasp nest, they were out the next day to take care of it.

6 years ago

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ave Pleasant Grove, UT

Our experience with Aptive pest control was a positive one. The insects we once had were destroyed and we feel comfortable that we can be insect free. They also spray inside and outside so the pests are gone!

6 years ago

Reply from Aptive Pest Control

Thanks for your review. Please let us know if there is anything more we can do for you!

Oct. 10th, 2019

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Jami Howell Farmington, UT

They are always willing to come back out and take care of anything they miss. I love how effective their products are and how they are friendly to pets and kids.

6 years ago

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andrea wardell Morgan, Utah

Andrew did great! He was friendly and attentive!

4 months ago

Reply from Aptive Pest Control

Thank you for taking the time to share your experience with Andrew treating your home, Andrea! We're so glad that he made such a positive impression. Friendly, attentive service goes a long way, and it's wonderful to know he took great care of your home and concerns. We really appreciate having you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Verified Customer

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Marion Zorn Voorhees, NJ

always come when predicted . Always a good job

4 weeks ago

Reply from Aptive Pest Control

Hi Marion,

Dependable service makes all the difference, and we’re glad you can count on Aptive to arrive when expected and consistently do a great job. Thank you for your continued trust and support. We’re happy to keep your pest control needs handled with care!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Gay Valley Springs, California

Applicators are very thorough and professional.

4 weeks ago

Reply from Aptive Pest Control

Hi Gay,

Thoroughness and professionalism are exactly what we want you to experience during every Aptive visit! We’re glad our service professionals consistently give your property the attention it deserves. Thank you for choosing Aptive and trusting us to keep your pest control needs handled with care!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Pat Boulder Creek, California

Very courteous and friendly service. Bugs are gone!

4 weeks ago

Reply from Aptive Pest Control

Hi Pat,

Bugs are gone, that’s the result we love hearing most! We’re glad the friendly, courteous service made the experience even better. Thank you for choosing Aptive and trusting us with your home, we’re happy to keep those unwanted pests handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Diane Penn Hills, Pennsylvania

They are very thorough inside and outside.

4 weeks ago

Reply from Aptive Pest Control

Hi Diane,

Thorough care both inside and outside the home is exactly the kind of consistency we want to provide! We’re glad your Aptive service professionals make sure every area gets the attention it deserves. Thank you for trusting Aptive to keep your pest control needs handled with care!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Dan Fort Lauderdale, FL

They are courteous, reliable and always do a good job

4 weeks ago

Reply from Aptive Pest Control

Hi Dan,

Courteous, reliable service you can consistently count on is exactly what we want every Aptive visit to deliver! We’re glad our service professionals continue to take great care of your home and get the job done right. Thank you for your continued trust in Aptive, we’re happy to keep your pest control needs handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Tiffany Wilmington, NC

They come often and do a good job in the yard

4 weeks ago

Reply from Aptive Pest Control

Hi Tiffany,

Consistent service and a well-cared-for yard are always great to hear about! We’re glad Aptive continues to provide regular attention to your property and deliver a job you can feel good about. Thank you for trusting us to keep your pest control needs handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Robert Columbus, Ohio

They are very good and helpful . All I got

4 weeks ago

Reply from Aptive Pest Control

Hi Robert,

Sometimes simple feedback says it best! We’re glad our service professionals have been helpful and continue to provide a great Aptive experience. Thank you for choosing Aptive and trusting us with your home, we truly appreciate your support!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Beth Robinson Houston, Texas

Colby had great customer service and was quick.

4 weeks ago

Reply from Aptive Pest Control

Colby sounds like he made the whole visit easy and efficient, and we love hearing that, Beth! We’re glad his customer service stood out while still getting everything taken care of quickly. We’ll be sure his great work is recognized. Thank you for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Verified Customer

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Dusty Dornsife, Pennsylvania

Good company and no bugs in house! Very reputable

4 weeks ago

Reply from Aptive Pest Control

Seeing a noticeable difference in pest activity is always great to hear, Dusty! We’re glad our team has helped make your home more comfortable and that you’ve had an experience worthy of your confidence. Thank you for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Verified Customer

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John Atlanta, Georgia

Looking for a pest control, guy sold us.

4 weeks ago

Reply from Aptive Pest Control

Sounds like our team stopped by at just the right time, John! We’re glad the conversation helped you find the pest control service you were already looking for. Thank you for giving Aptive the opportunity to care for your home!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Robert Pampin

This is a noneya company! None of you should use this service! Just paid them for the foundation spraying done in NJ in mid Feb. Canceled service and they still came out to spray stating it was the last visit per my ending contract. Worthless

1 year ago