Name: Aptive Pest Control
Rating: 4.6

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Tony De Somerset, NJ

Juan did a great job...covered the house and property. Very satisfied with the techs and your company!

3 years ago

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Renee Montenegro New York, NY

I like that the products used actually works. The service tech accommodates my requests and is very kind.

3 years ago Edited October 24, 2023

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KJ

Eduardo was a hard worker, listened well, and responded to all of my concerns. Excellent technician!

3 years ago Edited September 15, 2023

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Chris H

Jermaine was really, really great -- professional, efficient, and very thorough. He's also just a nice, kind person.

3 years ago

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Randall Robinson Newton, NJ

Pricing and customer service is not bad, but we’re not seeing any results. Our reason for choosing Aptive was to treat for gnats, mosquitoes, and ticks. We were told the treatment they use is effective against all there. We have noticed a decrease in ticks, but not gnats or mosquitoes.

3 years ago

Reply from Aptive Pest Control

Thanks for your feedback! We’re glad to hear you’re seeing some improvement with ticks, but we’re sorry to learn that you’re not seeing results with gnats and mosquitoes. It’s important to us that our treatments meet your expectations. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and find a solution. We appreciate your input!

Sep. 23rd, 2024

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scott williams South Amboy, NJ

Service Technician Felix was excellent. He was very thorough and addressed all my requests. Overall rating 10+.

3 years ago

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Julie Bliss Westwood, NJ

Prompt, courteous and thorough! Very pleased with the results over a year of service. Would recommend.

3 years ago

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Nuvia Costine

Enjoyed meeting your sales representative. Very knowledgeable. Also your tech did a great first job on our property

3 years ago

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Manikantan KV Chennai, TN

The billing I was told and what being charged are not same little disappointed no one came first time and I got charged. I reported it still no action did not get my money back. Did not like the sales practice and customer focus:

3 years ago

Reply from Aptive Pest Control

We’re sorry to hear about your billing issues and the lack of service you experienced. It’s disappointing that you haven’t received the support you deserve. Please reach out to us at customersupport@goaptive.com so we can address your concerns and work towards a resolution. Thank you for your feedback!

Sep. 23rd, 2024

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anna bonet Miami, FL

Tech Ryan was very friendly and professional he explained the service being done and texted me when completed

3 years ago Edited October 19, 2023

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Al Torres Rahway, NJ

Good service and on-time. I think the product does what they say, given that I see some dead bugs at times.

3 years ago

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MBon Fair Lawn, NJ

Great! He informed me of what he was doing and also educated me of different ways the pests can come in

3 years ago

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robert michel

I like the pre and post check in. I think the technician today was highly professional and did a great job

3 years ago

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Samantha and Jason Chappell Morristown, NJ

Garry was great. He walked around the house with me and listened to my concerns and reacted to them. Thank you, Garry!

3 years ago

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Don Shields Hillsborough, NJ

On time and asked me where we were experiencing any problems. Benny was very professional and engaged.

3 years ago

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Jeff Heintzelman Albany, NY

Karl the representative who visited my home was fantastic. He explained the process and offered some tips!

3 years ago

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Mike Mirabella Berkeley Heights, NJ

Technician made me aware of hornet nest in my front gutter and provided additional treatment to address this issue

3 years ago Edited September 14, 2023

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Emily Feduchin-Pate Westwood, NJ

The representatives are always professional, courteous and knowledgeable. The service is excellent and effective.

3 years ago

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Ashwin Mathukumar Trenton, NJ

Jean S did great. Was very attentive when observing and treating our house, we hope Jean treats our house again!

3 years ago

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Yvonne Foskey

Robert was very respectful and explained what he was using and where. Very satisfied so far with your service.

3 years ago

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Jill Kaphan Chester, NJ

Joseph was very professional and friendly. He asked if I needed anything in addition. Highly recommend.

3 years ago

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Diana Lin Stirling, NJ

I liked that Ryan texted and really took the time to to answer all my questions. He also texted before coming

3 years ago

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Lisa Phillipsburg, NJ

Jermaine was pleasant and easy to converse with. He was thorough and provided information on what was being done.

3 years ago

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Kyra Gardner

The technician Joseph was very polite and explained exactly what he would be doing to address our concerns.

3 years ago

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King Mesquite, TX

Seneca did a wonderful job. He took time to check all areas and treated if needed. Very pleasant service person.

3 years ago

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alfreds vegan Ringwood, NJ

Jason did a great job , clean and spray all around my house and the yard . Very friendly and polite.

3 years ago

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Mo Alsaleh Calverton, NY

As always Aptive been with them about Two years, they listen and keep treating the areas till it’s clear.

3 years ago

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Jonathan Seyferth Grand Rapids, MI

Aptive shows up when they say they will. The technicians are great, always explaining what they are doing and why.

3 years ago

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JH

Tim was extremely personable, explained everything he was going to do, and seem to do a very thorough job

3 years ago

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L Zach

Great technician. He listens to the issues we are having and addresses them. Courteous and friendly, too.

3 years ago

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Kyle John Blairstown, NJ

Waited all day for someone to show up, of course as soon as I sit down to eat dinner they show up. Sat in his truck on his phone half the time he was here.

3 years ago

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Nancy McCandlish Berrien Center, MI

Both gentlemen were very professional and very nice. Looking forward to doing business with you. Thank you!

3 years ago

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monica murchison Charlotte, NC

Alexis has done a amazingly thorough job paid attention to details. Made me rethink canceling my service altogether!

3 years ago

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Michael Griffin Clifton, NJ

The service representative appeared to do a complete job around the house and answered all my questions.

3 years ago Edited February 5, 2024

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Dre Martin

Took the time to explain key features about the treatment and made sure to address all of my areas of concern.

3 years ago

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Shirley Hancock Battle Creek, MI

The technician was very respectful and he paid extra attention to the places that I was having problems.

3 years ago

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Sharon Merritt Eatontown, NJ

Once again I appreciated the text that he was on the way and all the pictures of all his hard work😉👌

3 years ago

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Srikanth Alapati Princeton, NJ

They did Good service for controlling pests… I really appreciate the hard work/commitment they are doing

3 years ago

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Marilyn Benish

Very professional. He answered our questions and did a wonderful job. He sent pictures of what he did.

3 years ago

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simon li Plano, TX

Roy checked details and sprayed very thoroughly. Only thing that I wish is that they can treat the mosquito as well.

3 years ago

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Kirstin Meloro

The technician, Kenny, was friendly and thorough! He did a great job explaining everything. Thank you Kenny!

3 years ago

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John Masters Houston, TX

Darren was excellent. His communication was terrific letting us know when he was arriving. He explained the process.

3 years ago

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Bobby Romance

Tara did a great job treating our home and yard and removing cob webs and wasp nests…. Outstanding service!

3 years ago

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Pat

Zach did an excellent job and explained everything he was doing. We really appreciate you for taking care of our home

3 years ago

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Michael G Washington, DC

Justin our tech did a great job. He also was able to provide information for a bug problem we were having.

3 years ago

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Alex Perea

David was great! Really informative and took his time to make sure we don’t see any crazy bugs around our home!

3 years ago

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Jack Helmers Charlotte, NC

The sales representative and service technician were extremely kind and we saw a huge decrease in bug activity.

3 years ago

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Jose Izarpate Woodland Hills, CA

Sergio S! Was on time and very professional! Arrived in a timely manner and very thorough during his inspection.

3 years ago

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Kristen Broussard

Walter, my service technician, was great. He assessed areas that needed treatment and prepared areas to prevent pests.

3 years ago

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Robert C.

Jordan, our technician was a 10. He was prompt and professional and listened to what I needed taken care of.

3 years ago