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Aptive Environmental

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9.9

Overall Score

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Ben Hawickhorst Chesterfield, MO

Our technician, Willie, was very courteous and asked what else he could do for us. He did a good job.

3 years ago

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Arleane Joseph Jersey City, NJ

Fred N, my aptive rep., was great. He went above and beyond. This service is thorough and affordable

3 years ago

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Karen R El Cajon, CA

Great service tech and has a great attitude and is very friendly and kind hope he remains my tech.

3 years ago

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Glenn Sampson San Marcos, CA

Outstanding service with great employee's all completed in a timely manner! Kudos to Aptive!

3 years ago

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Bob Woodinville, WA

Jose was professional and proactive. He explained the difference in service expectations.

3 years ago

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Stan Abramski Kirkland, WA

I now have very few slugs in comparison to pre Aptive. Less vegetation chewed up and ruined.

3 years ago Edited September 14, 2021

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Douglas A Smith Fredericksburg, VA

Technician was very polite and efficient, let me know what he was doing at start of treatment.

3 years ago

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Daniel Horne Bothell, WA

The technicians are the heart and soul of your company. The long hold times and difficulty of getting through to the central office is horrendous.

3 years ago

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Don - Patti Rahiser El Cajon, CA

He was very courteous and responsive to my needs. BUT, was not wearing a mask when he handed me my receipt.

3 years ago

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Ricardo L Manvel, TX

Tim was great! He did a very thorough job and explained everything he was doing.

3 years ago Edited September 14, 2021

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Andrea Sacramento, CA

The servicer was very intuitive and took a thoughtful interest in making sure my home was covered.

3 years ago

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Bill League City, TX

Mr. B did a great job on the house. Very quick and answered my questions professionally.

3 years ago

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pramod ghimire Lakewood, WA

Very friendly , approachable and knowledgeable person. Thank you for your service at our home.

3 years ago

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Blake Prewit Argyle, TX

Great service and James is always educating me about the world of pests. Very knowledgeable indeed.

3 years ago Edited July 6, 2023

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Laura B New Port Richey, FL

Parker was very thorough explaining the pest control process. He answered all our questions.

3 years ago

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Marquita Doss Atlanta, GA

I like when there is a problem they come immediately to handle it. Thank you Darnell awesome work!!

3 years ago

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Becky St Louis, MO

Fast and efficient! The service men who came were very friendly and answered all my questions.

3 years ago

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Patricia Dube Tampa, FL

You take good care of all the problems and your technician was very pleasant and courteous.

3 years ago

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Geezwire Los Angeles, CA

We are remodeling and the technician did a thorough job. Hopefully get the mice

3 years ago

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Melissa L. Emerson Missouri City, TX

Very friendly and attentive. Listened to our needs and met them professionally! Then you!

3 years ago

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Amanda Mai Issaquah, WA

He did a great job looking through the area we had issues with and added extra traps.

3 years ago

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Nancy S White Plains, NY

very professional, on time. I am always happy with the service I get from Aptive

3 years ago

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Akshay Rocklin, CA

Rude technician. Had his own opinions and was argumentative. Left the side gate open after leaving. Did not come to the front door before leaving to explain what work he completed. Will prefer not to have him again

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Jhamella Davis Cerritos, CA

Their prices customer service and their flexibility to meet my needs. I absolutely love them.

4 years ago

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Ray Luna Deer Park, TX

Miles explained everything he did and asked us what we needed. He was friendly and professional.

4 years ago

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Erica Romero Houston, TX

Every technician that has come to my home has always been kind and professional!

4 years ago

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Chris Chrisolouris New York, NY

Polite, attentive and professional... took care of request for backyard without issue

4 years ago

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Bill Zhang Kirkland, WA

Super friendly and professional technician. Answered our questions and requests well.

4 years ago

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Reginald Washington Riverview, FL

Thorough, courteous, and descriptive of services that would be provided for the day.

4 years ago

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Dawn Ryan ,

Our tech did a great job today, and made sure to address all the concerns that we had!

4 years ago

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Divya Rao Port Chester, NY

Technician was very understanding, knowledgeable and helped in planning for future treatments.

4 years ago

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Macey Groves Carmel, IN

Michael O 5 Was extremely helpful me informative and is ensuring that our pest problems are gone!

4 years ago

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David San Antonio, TX

The technician did a good job. He even informed us about a water leak in our yard.

4 years ago

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Coeley Dallas, TX

Great, friendly service! The guy who serviced my home today did a very thorough job.

4 years ago

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kawaii llamas Houston, TX

Brandon was professional, courteous and did a fantastic job. Excellent customer service.

4 years ago

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Nora Castelan ,

What I like is that when you call them that you have a problem they come right away .

4 years ago

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bob sargeant Lakeland, FL

Michael was great he answered all my questions. He did a very thorough job hope to have him back

4 years ago

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Angela Black Tampa, FL

Clearly Jordan is as much a scammer as Aptive the company is. No one came to my house. I was home all day!! I pay for full inside and outside service. I am charged again for nothing but lies.

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Rafael Salas ,

On time, ask me what were my needs, did everything that was required. Very polite and friendly!

4 years ago

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Melissa Burkhalter New Port Richey, FL

Always show as agreed, polite, professional, pet friendly product. Never see bugs.

4 years ago

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Victor St. Petersburg, FL

Nothing you did not do what l asked you to do and it seems that you lied to get my business l will definitely recommend you when someone asks if do you know a company that lies l will say yes aptive you

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Michelle Hanna Eureka, MO

Our specialist that came out was informative and friendly. Went above and beyond customer service!

4 years ago

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Kelly Alvarez Houston, TX

They have free follow up service. I appreciate that. Their techs are always knowledgeable.

4 years ago

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Susana Colonne St. Petersburg, FL

Very knowledgeable about interior and exterior pest control. Outstanding customer service!

4 years ago

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Anthea Pearland, TX

Thank you for the service and for adjusting the schedule to meet my pest control needs.

4 years ago

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Tracey Edgerton Largo, FL

The service was done in a timely manner and they checked on me to see if I needed anything else.

4 years ago

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Sonia Houston, TX

Very happy with the service I got. The tech. Explain very thing he was going to do.

4 years ago Edited September 14, 2021

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Barb Palm Harbor, FL

Parker did a great job, but I would have appreciated it if he had worn a mask whenever he came to the door.

4 years ago

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Cristina Saldaña San Diego, CA

Ricardo is great! Always calls before arriving, super helpful and very gpod at his job.

4 years ago Edited September 14, 2021

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Teresa McKenzie-Newton La Porte, TX

I like that the product is more natural than most others. I wish it cost less.

4 years ago