Name: Aptive Environmental
Rating: 4.2

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Victor J Meleski Reston, VA

The tech that did our service was professional, informative, and did a great job!!

4 years ago

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Texas20 San Antonio, TX

Great job. Thanks. Jaron is the best. Always does a great job and is super professional.

4 years ago

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Randall Burch O'Fallon, IL

Arrived as scheduled, checked-in to see if I had any issues or questions. Prompt and courteous.

4 years ago

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Jocelyn Stokes Seabrook, TX

The thing I like best is the technician that come to service the property. They are very courteous and just doing their job.

4 years ago

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Luis Franco White Plains, NY

He was very profesional. Came a little bit to early and did not take him much time to complete his assignment. I always give them a gratuity. Thanks

4 years ago

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john curtis El Cajon, CA

Friendly technicians; they listened to what I needed and were most accommodating.

4 years ago

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Barry Wirth ,

We like the service and the products they use. We have been very happy with their services.

4 years ago

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Steve Estes ,

Service was complete and thorough as always, and out Tech Eric was great as usual! Thx.

4 years ago

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Cassie Rodriguez ,

Other than not being notified ahead of time about scheduled appointments, the customer service is excellent.

4 years ago

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Young Cho Cranford, NJ

Carlos was very friendly and made sure all questions were answered satisfactorily.

4 years ago

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Shannon Indianapolis, IN

Very friendly! They always check in to see what I need, and are available between visits if needed

4 years ago

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M.E. Booth Clearwater, FL

Jordan was very professional, he explained to me what he would be doing and what he would be using.

4 years ago

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Marco Escobar Houston, TX

Technician was very helpful and provided information on what he was going to do. Great Tech!

4 years ago

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Rhonda Gregory Sterling, VA

According to my neighbor, the technician couldn't complete the backyard because of my dog. I need to know when they are there so I can make sure he is inside.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Anonymous Katy, TX

I like that they call before they come and send text messages if you don’t respond.

4 years ago

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Zach Columbus, OH

Techs we're on time and did give a call beforehand but Tom out of Columbus Ohio was a complete jerk and treated my wife ridiculously. Should not be tolerated

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Crystal ,

Oscar G, the technician, did a great job. He was very professional and was informative.

4 years ago

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Gwendolyne John San Marcos, CA

Terrible! There were more rats a month later than what I started off with. I canceled their service and took care of the problem myself and then of course they continue to charge me…

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Johnny Sourinphone Union City, CA

I wasn't home but my wife told me he was quick and efficient! As always thanks aptive.

4 years ago

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Les Plainfield, IN

Ryan B was friendly and courteous. He fully explained the service! I like these guys!

4 years ago

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Mary Floyd Sugar Land, TX

Technicians explained everything and very thorough .they are the best I have ever had

4 years ago

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Angel Kanzel ,

Always on time, very polite and courteous, listen to my concerns and follows directions.

4 years ago

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GaryK35 Kirkland, WA

Adaptive Environmental is very efficient, reasonable in cost, and always on schedule.

4 years ago

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Armando Barajas Elk Grove, CA

Explained the process and answered all my questions. Technician did a great job .

4 years ago

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Kris Kehe Houston, TX

They come and do what hey need to do and are very kind an pleasant when greeted at the door.

4 years ago

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C Reyes Sugar Land, TX

We had our quarterly treatment today. Joe from Aptive was friendly, helpful and professional.

4 years ago

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John Fehr Redmond, WA

Aaron was courteous and thorough. I appreciated him noting a problem we have with the dryer duct.

4 years ago

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Mrip25 ,

Amazing service. The tech was knowledgeable and had a great attitude when explaining.

4 years ago

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Kenny Indianapolis, IN

John T. did an outstanding job! He took his time to ensure the job was done right!

4 years ago

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Lesley Elk Grove, CA

He was very nice, courteous, efficient, fast and friendly. We are very happy with his services.

4 years ago

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Eric Gomez ,

The treatments are very cookie cutter. They don’t cater to your needs as a house and check quickly. However, their customer service is pretty good.

4 years ago

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ahmed mahmoud Herndon, VA

Customer Services is excellent, easy to communicate and pleasant to ask any questions!

4 years ago

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Mary Belleville, IL

My only conversation was to tell him what to spray. He was very polite, which means a lot to me. Thank You

4 years ago

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Joseph Packett Jr San Antonio, TX

Brittany did a fantastic job. She was very personable and understanding. Outstanding.

4 years ago

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Norman Northedge Ashburn, VA

Robert R did a great job today and took care to treat my property well. Thank you

4 years ago

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Casey L. Bauer South Rockwood, MI

Once again, the technician left a gate open and our dogs got out. We constantly still have problems with pests. I honestly can't wait until our 2 year contract is up, we will not renew.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Carol Robertson Ballwin, MO

Very thorough & he let me know what area he was treating. Technician was very polite

4 years ago Edited September 14, 2021

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Theresa Newman Brandon, FL

This technician and his partner were a pleasure. Very personable and very patient.

4 years ago

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Ben Hawickhorst Chesterfield, MO

Our technician, Willie, was very courteous and asked what else he could do for us. He did a good job.

4 years ago

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Arleane Joseph Jersey City, NJ

Fred N, my aptive rep., was great. He went above and beyond. This service is thorough and affordable

4 years ago

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Karen R El Cajon, CA

Great service tech and has a great attitude and is very friendly and kind hope he remains my tech.

4 years ago

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Glenn Sampson San Marcos, CA

Outstanding service with great employee's all completed in a timely manner! Kudos to Aptive!

4 years ago

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Bob Woodinville, WA

Jose was professional and proactive. He explained the difference in service expectations.

4 years ago

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Stan Abramski Kirkland, WA

I now have very few slugs in comparison to pre Aptive. Less vegetation chewed up and ruined.

4 years ago Edited September 14, 2021

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Douglas A Smith Fredericksburg, VA

Technician was very polite and efficient, let me know what he was doing at start of treatment.

4 years ago

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Daniel Horne Bothell, WA

The technicians are the heart and soul of your company. The long hold times and difficulty of getting through to the central office is horrendous.

4 years ago

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Don - Patti Rahiser El Cajon, CA

He was very courteous and responsive to my needs. BUT, was not wearing a mask when he handed me my receipt.

4 years ago

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Ricardo L Manvel, TX

Tim was great! He did a very thorough job and explained everything he was doing.

5 years ago Edited September 14, 2021

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Andrea Sacramento, CA

The servicer was very intuitive and took a thoughtful interest in making sure my home was covered.

5 years ago

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Bill League City, TX

Mr. B did a great job on the house. Very quick and answered my questions professionally.

5 years ago