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Aptive Environmental

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9.9

Overall Score

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Karen Turner Washington, DC

Curtious service, very attentive and gave greart advice. Sprayed all over, so was glad of that.

4 years ago

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Sunil Vaidya Folsom, CA

Worst experience. I told the guy what needs to be done ..basically cleaning the spider webs all around the house ..He did nothing except spraying in front of the door. Didn't do anything at all.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Christine Seghi Valrico, FL

Both the salesman and the technician were very helpful and professional. A very good experience!

4 years ago

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dwdayton Arnold, MO

Great service, no bugs found for quite awhile now!!!!! Courteous and friendly, Thanks

4 years ago

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Gloria Olais-Pondelicek San Diego, CA

Very friendly and clean. Great communication. Eric has excellent customer service skills.

4 years ago

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krazies nutz Riverside, CA

Excellent job and service. By far way better more efficient the the first guy that came alot.

4 years ago

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Joanne O'Fallon, IL

Technician did more than anybody we’ve had before. Very thorough and personable!

4 years ago

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sharon bardes Fallbrook, CA

The service I receive from the Aptive technician is terrific. The company hires the best there is.

4 years ago

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Dennis Brown Lakeland, FL

Both men were perfect gentlemen, Weston and Mahonri. Thank you for the help with our bugs.

4 years ago

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Julie Easton Sugar Land, TX

Jordan was punctual, professional, thorough as well as being very friendly. Great experience

4 years ago

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Binu G Ashburn, VA

The technicaian was friendly and seems to be very knowlegeable about the product and its services.

4 years ago

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Mary Dahling Plant City, FL

The job is always done to exactly what is needed. Very kind & respectful. I like your company

4 years ago Edited September 14, 2021

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Santa97 Fallbrook, CA

Arrived on time. Wore proper PPE attire. Asked what our concerns were and treated areas

4 years ago Edited September 14, 2021

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Carlos Bribiesca San Diego, CA

The technician was friendly, professional, on time and performed the work as expected.

4 years ago

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Jermaine Smith Redmond, WA

We ask the guys to come in, they didn't. They were supposed to treat ants inside and get the webs from our patio and didn't. I still see a lot of webs around. Makes me wonder what they actually did?

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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B Boardman, OR

Good price. Friendly staff. But most importantly, I still see spiders in yard, indoor after service. The quality of the service is concerning.

4 years ago

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Angie Gallegos Chula Vista, CA

Quick and friendly! Love that the tech calls in advance so I know when to expect them.

4 years ago

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Jon Johnson Federal Way, WA

He never came. I was home the whole window of time and there are spiders everywhere in the front and back of my house still. He either did the wrong property or he is a liar if he said he came to my house

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Cody Banks Houston, TX

Jesse was extremely friendly, professional and helped explain each service he would provide today.

4 years ago

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Judy Wong Elk Grove, CA

I have noticed some dead roaches in my garage. I would want to see if it will last for 3 months.

4 years ago

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Shirely May Rios Friendswood, TX

Did not clear out the cobwebs around the house as promised. Stayed maybe 5 minutes to do the entire outside and inside. Don't believe the job was throughly done.

4 years ago Edited September 14, 2021

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Jennifer Burnett Federal Way, WA

The tech did a very good job at clearing out a wasp nest way up under the eavers od my peaked roof.

4 years ago

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OK Missouri City, TX

Hire more technician like Ehiamen U! He should deserve a bonus. I usually don’t leave a feedback but this tech has to be recognized!

4 years ago

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Jane Kraus St Louis, MO

Showed up on date as promised and technician was very courteous and professional.

4 years ago

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Debbie Hoffman, NJ

Ben and his helper were extremely professional and made sure to check and treat every spot needed

4 years ago

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Lisa Macumber Sacramento, CA

So far the service is ok, but we just got started. I am disappointed that the app doesn’t work as advertised.

4 years ago

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Matthew Harrison Houston, TX

Great Service, thank you. Jamie came up and explained what he was going to do and took care of it,

4 years ago

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Heath Toghiyany City of Saint Peters, MO

Very helpful guy I would give him 5 stars anyday very nice and dress clean and professional

4 years ago

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May Cranford Vacaville, CA

So far the service is good. The technicians are polite and seem to do a good job.

4 years ago Edited September 14, 2021

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Teresa Escondido, CA

Leo the technician was very thorough. He cleared the eaves & window ledges of cob webs.

4 years ago Edited September 14, 2021

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bennyjsmom El Cajon, CA

Professional and friendly! I appreciated the "heads up" text to let me know you were on your way.

4 years ago

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Jenna Wright Port Richey, FL

Quick response to my request for re service. Technician, Richard was prompt and professional.

4 years ago Edited September 14, 2021

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Gloria San Antonio, TX

Cristoffer N provided excellent services. He deserves a $5 bonus pay. Thank you.

4 years ago

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Stanley Reddy ,

He was simply great. He was very focused on his tasks, & his work. He exceeded every expectation.

4 years ago

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Will Baylis League City, TX

Came to the house for the first time and maybe spent not even 5 mins. And the biggest thing was cleaning the eves well he never touched them. I’ll be making a phone call back to fix the issue or canceling them

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Norinne Hobbs Pacific, MO

I’m only on day one of treatment, but so far so good! Ryan W was friendly and thorough!

4 years ago

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Robert Bryant Schertz, TX

David was professional and polite. He treated all the trouble spots I pointed out with no problems.

4 years ago

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S Wildman Canton, MI

Reis came at the agreed time, was very fast and very friendly. Amazing customer service!!

4 years ago

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Vladimir Rodzaevsky Elk Grove, CA

Spider webs all over - walls, windows and gutters. Wasp nests not treated nor removed. Arrived 1:31, started 1:38 and left 1:48, according to security cameras. No longer interested in your services.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Andrea Zalasky Alexandria, VA

We have used Aptive for about two years and the service has definitely declined. I think they stayed all of 5 minutes. We don't have a large house, but there's still no way to be thorough in that small amount of time.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kim Ullrich Fredericksburg, VA

Thank you Ron W for a job well done! You were on time and performed good service.

4 years ago

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Katia Padilla Chula Vista, CA

Eduardo is the best!! Always very attentive to all our needs. Does an excellent job!

4 years ago

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Dan p Donohue Lakewood, WA

He didnt seem to take very long going around the house, We see quite a few areas where there are still signs of spiders and webs on the gutters. I think it needs to be more thorough. We have lots of areas that webs gather

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Brenda D. Evans San Antonio, TX

Always professional and attentive service! Bryan H continued this sentiment today! Thanks Bryan!

4 years ago

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Sharon J Ward Tacoma, WA

My technician Ms. Kina A did an outstanding job serving my home and deserves a bonus!

4 years ago

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mai madla Sacramento, CA

My experience is really bad. There are still insects/bugs crawling in my house (even after 2 spray sessions). Whatever insecticide your company is using has not been effective . Today was the third time.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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rlopez@cooley.com Santee, CA

Technician was great...but no call for return visit in one month as promised by your office.

4 years ago Edited September 14, 2021

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Review Source

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Mark Pricer League City, TX

Customer Review Video

4 years ago

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Armando Ramirez Missouri City, TX

Professional and Polite. Also asked me if I have a problems that I saw. Did Great

4 years ago

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Rodney Hastings Palm Harbor, FL

Devon was awesome. Great customer service. He was quick and efficient and got everything done.

4 years ago Edited September 14, 2021

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020