Name: Aptive Environmental
Rating: 4.7

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Shohreh Mohajeri Scottsdale, AZ

Worse customer service I have ever experienced, always lie on the phone waist my time waiting then finding at the door I've been lied to & then hard to get someone on the phone to clear things.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Terry Burge San Antonio, TX

Jason does a great job and communicates what he's done very well. Give that man a bonus.

4 years ago

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Stacy Plaisance Sugar Land, TX

I like the fact that a wide variety of pest are covered. Nice technician also!

4 years ago

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Mary Murphy Charlotte, NC

I was questioning why a service was done when you serviced lady month? Please reach out as we are not getting monthly plans! Thank you, Mary Murphy

4 years ago

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Thomas Townsend San Antonio, TX

You sent me an email the day of the service at 6:05 am the day after Thanksgiving. I did not see the email. Tech showed up in the pouring rain. I declined service. I was charged for a service that did not happen.

4 years ago Edited September 14, 2021

Reply from Aptive Environmental

Please send an email to customersupport@goaptive.com and one of our representatives will be in touch! We definitely want to make sure you are taken care of.

Mar. 18th, 2021

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Orlando Soto Valrico, FL

Very satisfied with Devon's work very professional and great attention to details.

4 years ago

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Michael Keefer Greenwood, IN

Michael O 5 did a great job at our house yesterday. He was both friendly and professional. Thanks!

4 years ago

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Ryan L Stookey Kansas City, MO

Great experience! He was very kind and helpful with having 3 kids and a dog. Great service

4 years ago

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Sonu Nahal Sacramento, CA

My technician whose name I've forgotten was great, informative, to the point and thorough.

4 years ago

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Daniel Lopez Schertz, TX

The technician was friendly but I was overcharged and now am regretting signing up with a solicitor who came to my door. I feel like I got swindled.

4 years ago

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Eric M GARCIA Pittsburgh, PA

great service. great job. tech was very informative. answered all my questions. very professional.

4 years ago Edited September 14, 2021

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louis j carusetta San Antonio, TX

Great service. Great tech. Prompt service. Very courteous. Very professional. Very knowledgeable.

4 years ago

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Katana Katana Aurora, CO

Always great service, the treatment truly targets the pest and they only need to come out quarterly

4 years ago

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Dianne Waco, TX

Mr Jose W dose an outstanding job on my house I would Lomé to have him do my house all the time

4 years ago

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Darryl Columbia, MD

The technician was very informative sharing how the product used today works to kill ant colonies.

4 years ago

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Jody Fernandez St Louis, MO

Very satisfied with the service and satisfied with the explanation given for the service.

4 years ago

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Jennifer Allen San Antonio, TX

So far so good!! Both of my reps have been super nice and explain things perfectly!

4 years ago

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Roger D Williams Houston, TX

They we very professional and took care of a problem immediately regarding the paper work.

4 years ago

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julio godin Orlando, FL

totally disappointed with service and customer service ATROCIOUS. Was on schedule 2 times and they never showed up nor did they call to explain or reschedule. this is a scam of a pest control company. AVOID AT ALL RISK!!!

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Liz Padilla Lively Sacramento, CA

Great service from start to finish. Awesome technicians who are friendly and professional.

4 years ago

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Paula A. Thacker ,

Josh explained everything & answered all my questions. I hope he continues to take care of us.

4 years ago

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David Tem Roseville, CA

Excellent customer service!, proactively covered issues we were concerned with.

4 years ago

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Christopher H Wing Sacramento, CA

Showed up, got to work, did a great job of dealing with the spiders and their webs. Nice job!

4 years ago

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Andy Wise O'Fallon, MO

My first treatment with Aptive. The technician did a good job of explaining what he was doing.

4 years ago

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ROCKY WENDROCK San Antonio, TX

Fernando really provided the correct service for the pests I needed to eradicate.

4 years ago Edited September 14, 2021

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Dante Lopez Anaheim, CA

First time customer of your company nevertheless, good job to Megan and her trainee assistant

4 years ago

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Cynthia Wilson Houston, TX

Your services are very expensive, and you haven't sprayed the inside of my house or shed in 6 months. I still have spiders and roaches. YOUR CUSTOMER SERVICE SUCKS!! I have been on hold for over 25 minutes.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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John Wideman St Louis, MO

Angel was very professional and friendly and we appreciate her services. Thank you Angel!!!!!!

4 years ago

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Teresa House Springs, MO

Matt did a very good job. He listened to my problem areas and bothered pest and treated them well.

4 years ago

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Natsumi Petri San Antonio, TX

Last 2 days we had cockroaches in our house. The sales man guy said I never see bugs after the service but Unfortunately that wasn’t truth. So please take care of this problem for no charges.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Katie St Louis, MO

friendly staff, focus on your specific needs, more expensive than other companies, would have liked more explanation of what to expect

4 years ago

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Jessamyn Patterson Escondido, CA

Nick was great! Friendly, informative, kind. Worked quickly but detailed and efficient!

4 years ago

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Justin Wyse Saint Charles, MO

Super polite and nice. Very thorough in understanding and responding to our issues.

4 years ago

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David Zeren Katy, TX

Travon was prompt, friendly and professional. He was an exemplary representative of the company.

4 years ago

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Jacob Lopez-Clark Sacramento, CA

Friendly and professional individual, would highly recommend him for future jobs.

4 years ago

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Michael Elston Lincoln, CA

Both people I met with were very cordial and answered all my questions. M. Elston

4 years ago

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Marlene Orellana Woodbridge, VA

He answered all my questions. All areas I asked went sprayed. Thank you for your great service.

4 years ago

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Dawn Jost Wentzville, MO

Rep is always professional and very personable. Answers all questions and reminds of call back service if needed.

4 years ago

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Alice Yadao Sacramento, CA

Excellent customer service! Friendly, efficient, showed up on time, and answered all questions.

4 years ago

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Marilyn Guerrero Ashburn, VA

After a month of the first treatment I still see a lot of ants all over the house, I wrote an email to the company and still have no answer after 2 weeks of the email.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Iris e Zakaim Lakeland, FL

4 years ago

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Ericbritton Woodbridge, VA

Technician was friendly. Remained contactless (we spoke through glass front door). Was thorough.

4 years ago

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Molly Houston, TX

Good company. Technicians know how to do their job and do it well. Very pleased with our service.

4 years ago

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Carolyn Lory San Antonio, TX

We are new to area, so far seems like it's working we've found 5 dead roaches!!! YUCK

4 years ago

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Lynne Whitney St Louis, MO

Very friendly and professional. Would definitely recommend to friends and family.

4 years ago

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Amanda Bills Rancho Cordova, CA

They came right on time, were very friendly, explained everything well, and did a great job!

4 years ago

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Shahid L Khan La Porte, TX

Kedric R did the Service today. he is a polite and friendly person did his work nicely.

4 years ago

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Jilly Poway, CA

First service was great. Loved going out the next morning and finding dead ants everywhere!

4 years ago

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2020 White boy Seattle, WA

Friendly professional sales staff and technician .. Fast thorough and informative.

4 years ago

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Robert J Bicker Modesto, CA

Kind nice people. Very knowledgable and understanding. Took my concerns in account.

4 years ago