Name: Aptive Environmental
Rating: 4.2

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Santa97 Fallbrook, CA

Arrived on time. Wore proper PPE attire. Asked what our concerns were and treated areas

5 years ago Edited September 14, 2021

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Carlos Bribiesca San Diego, CA

The technician was friendly, professional, on time and performed the work as expected.

5 years ago

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Jermaine Smith Redmond, WA

We ask the guys to come in, they didn't. They were supposed to treat ants inside and get the webs from our patio and didn't. I still see a lot of webs around. Makes me wonder what they actually did?

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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B Boardman, OR

Good price. Friendly staff. But most importantly, I still see spiders in yard, indoor after service. The quality of the service is concerning.

5 years ago

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Angie Gallegos Chula Vista, CA

Quick and friendly! Love that the tech calls in advance so I know when to expect them.

5 years ago

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Jon Johnson Federal Way, WA

He never came. I was home the whole window of time and there are spiders everywhere in the front and back of my house still. He either did the wrong property or he is a liar if he said he came to my house

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Cody Banks Houston, TX

Jesse was extremely friendly, professional and helped explain each service he would provide today.

5 years ago

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Judy Wong Elk Grove, CA

I have noticed some dead roaches in my garage. I would want to see if it will last for 3 months.

5 years ago

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Shirely May Rios Friendswood, TX

Did not clear out the cobwebs around the house as promised. Stayed maybe 5 minutes to do the entire outside and inside. Don't believe the job was throughly done.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Jennifer Burnett Federal Way, WA

The tech did a very good job at clearing out a wasp nest way up under the eavers od my peaked roof.

5 years ago

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OK Missouri City, TX

Hire more technician like Ehiamen U! He should deserve a bonus. I usually don’t leave a feedback but this tech has to be recognized!

5 years ago

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Jane Kraus St Louis, MO

Showed up on date as promised and technician was very courteous and professional.

5 years ago

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Debbie Hoffman, NJ

Ben and his helper were extremely professional and made sure to check and treat every spot needed

5 years ago

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Lisa Macumber Sacramento, CA

So far the service is ok, but we just got started. I am disappointed that the app doesn’t work as advertised.

5 years ago

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Matthew Harrison Houston, TX

Great Service, thank you. Jamie came up and explained what he was going to do and took care of it,

5 years ago

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Heath Toghiyany City of Saint Peters, MO

Very helpful guy I would give him 5 stars anyday very nice and dress clean and professional

5 years ago

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May Cranford Vacaville, CA

So far the service is good. The technicians are polite and seem to do a good job.

5 years ago Edited September 14, 2021

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Teresa Escondido, CA

Leo the technician was very thorough. He cleared the eaves & window ledges of cob webs.

5 years ago Edited September 14, 2021

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bennyjsmom El Cajon, CA

Professional and friendly! I appreciated the "heads up" text to let me know you were on your way.

5 years ago

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Jenna Wright Port Richey, FL

Quick response to my request for re service. Technician, Richard was prompt and professional.

5 years ago Edited September 14, 2021

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Gloria San Antonio, TX

Cristoffer N provided excellent services. He deserves a $5 bonus pay. Thank you.

5 years ago

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Stanley Reddy ,

He was simply great. He was very focused on his tasks, & his work. He exceeded every expectation.

5 years ago

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Will Baylis League City, TX

Came to the house for the first time and maybe spent not even 5 mins. And the biggest thing was cleaning the eves well he never touched them. I’ll be making a phone call back to fix the issue or canceling them

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Norinne Hobbs Pacific, MO

I’m only on day one of treatment, but so far so good! Ryan W was friendly and thorough!

5 years ago

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Robert Bryant Schertz, TX

David was professional and polite. He treated all the trouble spots I pointed out with no problems.

5 years ago

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S Wildman Canton, MI

Reis came at the agreed time, was very fast and very friendly. Amazing customer service!!

5 years ago

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Vladimir Rodzaevsky Elk Grove, CA

Spider webs all over - walls, windows and gutters. Wasp nests not treated nor removed. Arrived 1:31, started 1:38 and left 1:48, according to security cameras. No longer interested in your services.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Andrea Zalasky Alexandria, VA

We have used Aptive for about two years and the service has definitely declined. I think they stayed all of 5 minutes. We don't have a large house, but there's still no way to be thorough in that small amount of time.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kim Ullrich Fredericksburg, VA

Thank you Ron W for a job well done! You were on time and performed good service.

5 years ago

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Katia Padilla Chula Vista, CA

Eduardo is the best!! Always very attentive to all our needs. Does an excellent job!

5 years ago

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Dan p Donohue Lakewood, WA

He didnt seem to take very long going around the house, We see quite a few areas where there are still signs of spiders and webs on the gutters. I think it needs to be more thorough. We have lots of areas that webs gather

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Brenda D. Evans San Antonio, TX

Always professional and attentive service! Bryan H continued this sentiment today! Thanks Bryan!

5 years ago

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Sharon J Ward Tacoma, WA

My technician Ms. Kina A did an outstanding job serving my home and deserves a bonus!

5 years ago

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mai madla Sacramento, CA

My experience is really bad. There are still insects/bugs crawling in my house (even after 2 spray sessions). Whatever insecticide your company is using has not been effective . Today was the third time.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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rlopez@cooley.com Santee, CA

Technician was great...but no call for return visit in one month as promised by your office.

5 years ago Edited September 14, 2021

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Mark Pricer League City, TX

5 years ago

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Armando Ramirez Missouri City, TX

Professional and Polite. Also asked me if I have a problems that I saw. Did Great

5 years ago

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Rodney Hastings Palm Harbor, FL

Devon was awesome. Great customer service. He was quick and efficient and got everything done.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Shohreh Mohajeri Scottsdale, AZ

Worse customer service I have ever experienced, always lie on the phone waist my time waiting then finding at the door I've been lied to & then hard to get someone on the phone to clear things.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Terry Burge San Antonio, TX

Jason does a great job and communicates what he's done very well. Give that man a bonus.

5 years ago

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Stacy Plaisance Sugar Land, TX

I like the fact that a wide variety of pest are covered. Nice technician also!

5 years ago

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Mary Murphy Charlotte, NC

I was questioning why a service was done when you serviced lady month? Please reach out as we are not getting monthly plans! Thank you, Mary Murphy

5 years ago

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Thomas Townsend San Antonio, TX

You sent me an email the day of the service at 6:05 am the day after Thanksgiving. I did not see the email. Tech showed up in the pouring rain. I declined service. I was charged for a service that did not happen.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Please send an email to customersupport@goaptive.com and one of our representatives will be in touch! We definitely want to make sure you are taken care of.

Mar. 18th, 2021

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Orlando Soto Valrico, FL

Very satisfied with Devon's work very professional and great attention to details.

5 years ago

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Michael Keefer Greenwood, IN

Michael O 5 did a great job at our house yesterday. He was both friendly and professional. Thanks!

5 years ago

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Ryan L Stookey Kansas City, MO

Great experience! He was very kind and helpful with having 3 kids and a dog. Great service

5 years ago

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Sonu Nahal Sacramento, CA

My technician whose name I've forgotten was great, informative, to the point and thorough.

5 years ago

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Daniel Lopez Schertz, TX

The technician was friendly but I was overcharged and now am regretting signing up with a solicitor who came to my door. I feel like I got swindled.

5 years ago

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Eric M GARCIA Pittsburgh, PA

great service. great job. tech was very informative. answered all my questions. very professional.

5 years ago Edited September 14, 2021

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louis j carusetta San Antonio, TX

Great service. Great tech. Prompt service. Very courteous. Very professional. Very knowledgeable.

5 years ago