Name: Aptive Pest Control
Rating: 4.6

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Bryan Rorie Sacramento, CA

Took the time to explain the treatment and application methods. Seemed knowledgeable and was very professional. Thanks!

6 years ago

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Derly Gonzalez Richmond, TX

Fantastic, great service and attention to detail! Confirmed if there was any additional pest issues to deal with.

6 years ago

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Catherine La Porte, TX

Is I had known when he finished. He did good but left without letting me know he was finished. And I wish he did the inside again but did not.

6 years ago

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JonJon Bauer Spanaway, WA

The two gentlemen that came out today were awesome! Did a very thorough job and went above and beyond my expectations!

6 years ago

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anne lindquist Sacramento, CA

Great service and technician. I love Aptive and I’ve had no problems with pests since using your service.

6 years ago

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L. Sanders Olympia, WA

Service quality is dependent on the rep. Our first service was awesome, this last one, not so much: Three people show up- no masks, not even during our conversations. Didn't get the services I was expecting. Didn't get one of the services I asked for upon arrival (bait traps outside).

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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L Okonneh Chicago, IL

Ron W was great! Please send him for all our services! He took his time to ensure all areas of our home were treated.

6 years ago

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Jennifer Scruggs Houston, TX

Horrible experience. Why would you show up at my house a month early and without warning (this is a quartly service why come a month early?) and the day of a hurricane???? Everything you just did will now wash away. I am very unhappy.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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dana moses Sugar Land, TX

Had an appointment for yesterday and waited, received an email stating my appointment was done. Funny I never heard my ring go off or when I went back to look at my cameras there was no recordings. So basically I paid for a service I never received. I called customer service and was advised that my tech went to a different home.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Stefie Ramirez St. Petersburg, FL

Very professional. Answered questions and offered solutions without hesitation. Great job! Thank you!

6 years ago

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Joie Santee, CA

Ricardo C was very thorough he addressed all my concerns I would highly recommend him for any pest service.

6 years ago

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Zen Redmond, WA

Very professional! Knocked on my door to let me know he was there. Let me know when he was leaving! Super job!

6 years ago

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francisco rodriguez League City, TX

i'm not happy with the srvice perform it took the tech maybe 10min to perform the job on a 2000gal .come on i apply with my wter hose less than 16oz to the lawn and take me like half hour . Ok in short word i'm planning to disconinue the service

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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So Real Spring, TX

Always the best from Aptive. I get a quarterly service and they always communicate well and respect the property.

6 years ago Edited November 24, 2021

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Patricia Smith Florissant, MO

Devon and I maybe saying his name wrong.. he covered all areas that was indicated. Great personality and very polite.

6 years ago

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Sheri McCampbell Encinitas, CA

The technician sprayed right on and around a bag of clothes that was by the front door leaving it in a pool of wet spray. Also the de-webbing is sub-par. I have to say I had higher hopes with this new service.

6 years ago Edited September 14, 2021

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Daniel Hernandez Winnemucca, NV

Our experience has not been good. As we have stated. Now they send a tech when we are not there. The only thing that could have been sprayed is the front yard. I emailed saying we are out of town,Please reschedule. Nobody checks the emails apparently either

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Grace J. Painter Florissant, MO

They did a good job and were very curtious. Will know more in a few days if I find dead or no bugs.

6 years ago

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Darshana Kendall Park, NJ

Very professional and knowledgeable service representative came today to address our problem with silver fish.

6 years ago

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Robert Espinoza Ontario, CA

They were good at the beginning. They solved my bug problem. Then they stopped showing up. I was denied my quarterly service after paying for it. I asked for a refund and was denied. With all these bugs out in the heat I am out the money to pay for another company to come out. Bad service from a company that has a guarantee.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Henry Salazar

Corey F did a great job serving our home. Very professional and goes above and beyond the call of duty.

6 years ago Edited December 7, 2021

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Michael Grbich Missouri City, TX

Edwin came out. Asked if we had problems. Explained what he was going to do and reviewed what he did before he left

6 years ago Edited April 29, 2022

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Dana Taylor-Bell Sacramento, CA

Personable and caring, I appreciate the recommendations and not trying to sell me on any additional services.

6 years ago

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Samantha Ogrodowicz Columbia, MD

Worst company, Worst customer service, Worst communication, Worst everything...I want out of this stupid contract NOW but guess what...you can never get a hold of anyone to help, isn't that just lovely. Terrible, Terrible, Terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Luis La Mesa, CA

Tech did a good job, only thing is I still have a lot of ants and spider webs are still coming up like crazy! In comparison I used terminix last year and saw quick results.

6 years ago

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Al yasiry Ballwin, MO

This is the second visit. On the first visit, I noticed a difference in the number of dead insects and spiders. As for the second visit, it was of no value. I did not notice any change, so the spiders are still everywhere and the flowers in the garden are worn out. and he refused to do the inside

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Davy & Myrna Rodriguez Lakeland, FL

Cory, was very professional and pleasant, we told them about our problem and he worked on it fast. Outstating job!

6 years ago Edited September 14, 2021

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Charles Rhodes Jr ,

He came out here with a bad attitude. Broke some landscape lighting and kicked stuff I had sitting in the driveway. I went outside today, it look like a big animal came crashing through the yard, my daughter said no that was the bug guy. Please don't send him to my house again, Thank You.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Susan Zortea Odessa, FL

Devon always does a great job! He pays attention to details and is happy to help with any concerns!

6 years ago Edited September 14, 2021

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Thomas Muldoon Springfield, VA

The tech was very good, Zery P, cleaning the outside taking care of the ant issue both inside and out.

6 years ago

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Kurt Smith Ballwin, MO

Aptive Techs address any issues I ask them to treat. However, we have had more ants this year than ever before and nothing is working to get rid of the ants.

6 years ago

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Nancy Baggott Elk Grove, CA

Good Job, Hunted down all those pesky critters! Great communication and was friendly! Thanks Nate!

6 years ago

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Ranjit Noblesville, IN

The employee’s name was Nathaniel. He wore a mask to keep us safe. He was really friendly. He did a good job.

6 years ago

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Ramon Malave Houston, TX

The was a wonderful experience very great and professional. Amazing worker. Very good work wonderful

6 years ago

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Ryan Colson Folsom, CA

Marcus went above and beyond, both spraying additional areas and servicing a previously placed rodent trap.

6 years ago

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juicy Orangevale, CA

He was quick and efficient, but he didn't wear a mask nor did he put coverings on his shoes when he came inside. Nice guy, though.

6 years ago

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Mundras Rob San Antonio, TX

Michael was very professional and thorough. He took the time to listen and take care of our concerns.

6 years ago Edited September 14, 2021

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Customer Bellevue, WA

Really bad service the 2nd time. When we asked to spray in few particular areas he didn't and when we asked him if it was done, he lied straight on our face. The technician was rude as well. Have a 1year contract but it will change the company next year for sure

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Tiffany ,

I am extremely displeased. Roaches, earwigs, scorpions, all the reasons we started with your company are still showing up in the house. I have two young children and multiple pets. I cannot have these crawling all over! Very disappointed.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Abeer Monem Richmond, TX

The technicians are wonderful and the price is affordable. The treatments are not harmful to pets too!

6 years ago Edited September 14, 2021

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Ryan Huntington Kirkland, WA

We had special instructions when making our appt for the technician to call us before arriving. Did he call? Nope. Who knows if he treated our problem areas that were also noted during the initial appt scheduling either. Not impressed!

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Michael E. Bush Washington, DC

Wish I was home to see what areas were treated. Please have the Technician come back to my home. But this time, have Aptive to call in advance to schedule the visit so I'm home to see what areas are being treated so I can monitor any bug activity in that area. Please advise the soonest. Mr. Bush

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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doris Ledwith Noblesville, IN

I had my service today a Mathew H did a fantastic job, very detailed and explained every step professionally

6 years ago

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Michael B. West Milford, NJ

Jesse B performed our pest control treatment on 11/23. He was extremely professional and did a great job!

6 years ago Edited November 29, 2021

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Shannon Drewry ,

The New Berlin, Wisconsin branch is a scam. I am a current customer and they have ignored all of my calls and they keep hanging up on me, and wont answer any of my messages and are in breach of contract. I have been very polite. I don't know what else to do other than to leave a message on this website.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Julie Regan for Jackie C. Anaheim, CA

I feel sooo far they are very willing to work with you and please the customer. I am always impressed with good customer service.

6 years ago

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CaraLowrance Seattle, WA

The technician and sales guy were great, but the treatment made my dog sick and she went outside 3 hours after application.

6 years ago

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Heidi Clark Renton, WA

Tech was friendly and gave details of what he was going to do. And let me know when he was finished too.

6 years ago

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Robin Armstrong Portland, OR

If I could give a zero star, I would. Horrible customer service, actually no customer service really. They don't answer emails or phone calls. Their "services" don't work and then they don't answer calls to have them come back out. This must be a joke.

6 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Red Bud Catawissa, MO

Tec was efficient and friendly. I wish they could treat for chiggers. The link to rate the tec does not work.

6 years ago