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Aptive Environmental

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9.9

Overall Score

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Katie Pearland, TX

Today was a great and easy service! Since the first treatment, our home has had minimal pest issues

5 years ago

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Carol Rygiel Northridge, CA

The technician was wonderful. He worked hard and did a great job. Yes, he deserves a bonus!!

5 years ago

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Jose L. Morales Chula Vista, CA

Your technician did a terrific job. He was very thorough. THank you for being so professional.

5 years ago

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Linda Urban

Awesome visit! Informative, polite and always careful around plants and pet areas.

5 years ago

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Robert D Zell

Seem better than most. They come back again if you aren't satisfied or believe they've done a satisfactory job.

5 years ago

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Tonya Hempstead

Customer service is top notch. They were friendly, informative and professional

5 years ago

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John Inlow San Diego, CA

Technicians always polite, thorough, well-dressed and responsive to our needs and wants.

5 years ago

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Mike Waltman

Jose did a great job. Very knowledgeable and helpful. Accommodated all of our request.

5 years ago

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Daisy Abrio Auburn, WA

Great job today. Was able to ask anymore detail to be done and was taken cared of. Thanks

5 years ago Edited September 14, 2021

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Shelly Antelope, CA

Cyrus was incredible! He was professional, courteous and friendly. Very thorough.

5 years ago

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Andrea Wayne, PA

Jason did a fantastic job; he was professional, friendly and accommodating to my schedule.

5 years ago

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Paula Antelope, CA

Jesse was friendly, knowledgeable, and a hard worker! It was super hot and he did a thorough job.

5 years ago

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Ash Chabra Austin, TX

Omar did a complete and thorough job --very polite ;knowledgable and courteous Ash Chabra

5 years ago

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Stav Glen Ellyn, IL

Terrible!!! Stay away!!! I canceled service because after a year I did not see any differences. After 3 months called me and asked me for 99$ extra for a service that I did not ask for.

5 years ago

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Reply from Aptive Environmental

Thanks for your feedback, Stav. Please reach out to the local branch with any further questions / concerns. Thanks!

Aug. 22nd, 2019

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Lloyd Poehler Puyallup, WA

The technician, Lacho, was friendly, thorough, very competent and professional.

5 years ago

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Jahaira Romero Tampa, FL

Great customer service, they listened to my concerns and offer great prices and fast service.

5 years ago

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Sharon P Bax Saint Charles, MO

I'm thankful that the technician was able to come out for a re-service promptly.

5 years ago

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Patti Feldner Murrieta, CA

The technician was very thorough and went above and beyond to complete the service.

5 years ago

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Jay Pomona, NY

Michael did an excellent job. He explained everything he did and focused on areas I pointed out.

5 years ago

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Khalid Siddiqui Redmond, WA

Our technician was very accommodating and honest. He did every thing we expected and beyond.

5 years ago

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Jonathan Bellevue, WA

Great experience! Very nice and patient. Took down a huge hornets nest very professionally!

5 years ago

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Debi Vacaville, CA

Appreciated cleaning off the webs all over the court small patio table and two chairs

5 years ago

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Leidi Manassas, VA

Jacob did a very great job!! I’m so glad that they take care of my house treatment!

5 years ago

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Jaybird Elk Grove, CA

George was professional and courteous. Before he left, he wanted to make sure things were completed correctly.

5 years ago

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G Jordan Friendswood, TX

Tim C has outstanding service. Knowledgeable, competent, hard working, friendly.

5 years ago

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Vini Leander, TX

Don't use them! They lied to me saying wouldn't charge me in the first application just to have me changing from another company, then charged and said it was not in contract!

5 years ago

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Reply from Aptive Environmental

Vini, sounds like there was a mix-up. Please reach out to the local branch so we can make this right. Thanks!

Aug. 22nd, 2019

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DioCendan Tampa, FL

He was polite, knowledgeable and explained the entire process to me when he visited.

5 years ago

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Beth San Diego, CA

Very efficient and thorough. Friendly input, answered all questions and concerns

5 years ago

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Roxann Cole City of Saint Peters, MO

I was not home but he texted me and told me that he was at the house. I appreciate that very much.

5 years ago

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Nydia De La Garza Pearland, TX

The service we received was efficient and professional. We were very satisfied. Thank you.

5 years ago

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Sean. B Dumfries, VA

My technician Qusay S went above and beyond to ensure a job well done. He deserves a $5 bonus from Aptive.

5 years ago

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Josh Dixon, CA

Friendly and professional. Gave me a run down of exactly what he was going to do.

5 years ago

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Andrew K Tompkins Pearland, TX

Excellent customer service. Very professional and knowledgeable. Timely and friendly

5 years ago

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Tommy M Smith Riverview, FL

The picture in the e-mail was not the Tech that came here today. The Tech did not go into my pool area and do any brushing or spraying.

5 years ago

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Debbie Serjeant Kirkland, WA

He checked everything and sprayed areas where it need to be done and told us what he did

5 years ago

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Ryan Pearland, TX

Not happy with service. The tech did nothing that was described on the report. All he did was patch a hole up with wire mesh. He did not spray anything or treat for anything. I am very disappointed with the service.

5 years ago

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Reply from Aptive Environmental

Ryan, we'd like to look further into this. Please reach out to the local branch as soon as you get a chance. Thanks!

Aug. 22nd, 2019

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Su Mars, PA

Nice and friendly. Always on schedule. When needed, we were able to get the service the same day!

5 years ago

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Greg Maryville, IL

Matt was very friendly and professional and did a very thorough job of treating our house.

5 years ago

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Radu Marinescu Wayne, NJ

Tim N was the technician that provided a thorough service for the basement and outside the house

5 years ago

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Barry G Gifford Everett, WA

Your technician did not do his job well at all, there were numerous areas that were missed during his visit to my property and in the future I would request that this technician wouldn't be dispatched to my home for service.

5 years ago

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Reply from Aptive Environmental

Barry, thanks for reaching out. Please give the local branch a call so we can make sure you are receiving the service you deserve.

Aug. 13th, 2019

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Lynn Hudson, OH

My technician today did an excellent job. Kayla B took care of my yellow jacket issue.

5 years ago

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Michelle Schmidt Lake Stevens, WA

Technician was very nice, communicated well what he was doing, and let me know when he was done.

5 years ago

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Antonio Montes Sacramento, CA

My experience with each service from Aptive has been one of good employees and thorough service.

5 years ago

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Jerry Redmond, WA

Matt was friendly, thorough, and helpful. It was a pleasure having him get rid of our bugs!

5 years ago

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kari hoppe San Antonio, TX

Mike S did an awesome job, I need I had wasp nest but he found more than I knew were there.

5 years ago

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Tracy nelson Renton, WA

very polite and did a great job! Appreciate his thoroughness in treating the entire house.

5 years ago

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William Donovan Macomb, MI

100% dissatisfied with the company! I just had the exterior of the house painted and a week later your company applied NOT be renewing the contract when our agreement is expired. VERY UNHAPPY !!!

5 years ago

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Reply from Aptive Environmental

William, please reach out to the local branch! Thanks in advance!

Aug. 13th, 2019

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Eileen San Antonio, TX

Covers a lot of area, very comprehensive with pests. Preston B was very helpful and knowledgeable.

5 years ago

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Alberto San Antonio, TX

Preston was on time and was thorough. He was very courteous, professional and knowledgeable.

5 years ago

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Claudia Cordova Sacramento, CA

Great Service timing was perfect for our newly constructed home needed pest control... services

5 years ago