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Aptive Environmental

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9.9

Overall Score

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Mark O. Grand Prairie, TX

Technician was prompt, professional, and courteous and explained then treatment.

5 years ago

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Kim Heath Carmel, IN

ADAM R did a great job!! Great communication and I'm seeing less bugs every day.

5 years ago

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Becky H Little Spring, TX

Thank you Brooks! Great job. Thanks for taking your time to address my concerns. Becky Little

5 years ago

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Tiffany

The gentleman that signed us up was very helpful and very professional and pleasant to talk with

5 years ago

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Janis

Loved Brianna's attitude, especially since she survived the 'attack of the bat' on our front porch.

5 years ago

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Haley Spring, TX

Disappointed so far. The chemicals used are not keeping the bugs away and whenever a technician comes, it feels like a quick spot treatment in each room.

5 years ago

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Reply from Aptive Environmental

Haley, we'd be happy to come back out a do a full reservice. Please reach out to the local branch in your area.

Jul. 31st, 2019

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Robert Torgersen Andover, NJ

The two service men did a really good and thorough job in spraying our house and yard.

5 years ago

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Ken Brunswick, OH

Very with the 1st Aptive service call. Dan arrived on time & explained what would be done today.

5 years ago

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Jade D Nolensville, TN

Always attentive to my needs and extremely helpful. Ivan is great! Very helpful and informative.

5 years ago

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Linda Jones Lenexa, KS

She was very friendly. She looked at the concerns I had. She told me what she would be doing.

5 years ago

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Carolina Sandy, TX

Thank you so much, we had seen wasps around the house I’m very glad you took care of that

5 years ago

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Barbie O. Cedar Park, TX

He was very timely and informative. I believe he did a thorough job of spraying inside and out.

5 years ago

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R Maher Parsippany, NJ

Jeremy completed service as described. No problems noted. Very polite and professional.

5 years ago

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Craig and Barb Robertson Downers Grove, IL

No text to let us know coming in advance Did not do inside at all Only here for less than 20 minutes Did not get all the spider webs off outside of house Did not do garbage can as requested Horrible horrible service

5 years ago

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Reply from Aptive Environmental

Sorry to hear this. Please reach out to the local branch for a free reservice!

Jul. 30th, 2019

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John Loftus Killeen, TX

Benjamin took care of all the pest issues. It keeps our yard fun and free of ants. Thank you!

5 years ago

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Nick P Greenwood, IN

Joel did a good job. He was on time for the service appt. Explained thins when I asked questions. He was courteous.

5 years ago

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Amin Austin, TX

He was polite. The whole service took 10 minutes. The report says all nests and webs are removed but clearly not. Multiple wasp and spider webs still exists.

5 years ago

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Reply from Aptive Environmental

Sorry about that! We'd be happy to send a service professional out to your home to complete the job! Please reach out to your local branch office!

Jul. 30th, 2019

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Dave Elias

She was very friendly and professional. Was here for awhile being very thorough.

5 years ago

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Tom Crooks Katy, TX

Our service technician today was professional, polite and thorough . He did a great job

5 years ago

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Willie Reese Manvel, TX

Our salesmans John was great!! He explained all services and we felt completely comfortable.

5 years ago

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Janine Noblesville, IN

Ty was so very kind. He explained why the ants had not entirely left and what to expect.

5 years ago

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Margaret K Katy, TX

Jowan T did an excellent job treating the outside and spot treated the inside in one room.

5 years ago

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SavitreeK Jupiter, FL

Ashely was very great and good at what she is doing. It was a pleasure working with this company

5 years ago

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Lateisha Brown Dallas, GA

Good experience today. Spider web issue should be resolved next time. Company seems good so far

5 years ago

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Linda O'Fallon, MO

Ashton was very friendly and knowledgeable We would like to have him all of the time

5 years ago

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Steve Morristown, NJ

Antoine B did a great job spraying inside my home for spiders and silverfish in specific areas.

5 years ago Edited September 14, 2021

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Irma Selden, NY

My experience was excellent, Vito do a great job out side the house and inside the windows house

5 years ago

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Nancy Plano, TX

Marcus arrived right on time. He was polite, professional, and extremely good at his job.

5 years ago

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Ken The Colony, TX

Quick and professional service, cleaned exterior than treated house and planters around the house.

5 years ago

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Allen Harris San Diego, CA

We felt Daniel was thorough and did a great job and explained everything he did for us today.

5 years ago

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Lora Strongsville, OH

Dan was very knowledgeable and answered questions that I had. Very professional also.

5 years ago

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Jill Whitfield Pompano Beach, FL

I wish you still would leave something at the home, so we would know if you were here for sure other then your emails.

5 years ago

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William Sadler Waunakee, WI

They came in took care of our pest problems. They professional staff and service.

5 years ago

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Nate Columbus, OH

Your technician broke part of my back gate. On a call for reapplication of treatment because the quarterly one did nothing. If you could get a hold of me to resolve this issue I would greatly appreciate it.

5 years ago

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Reply from Aptive Environmental

Thanks for the feedback, Nate. Please reach out to the local branch so we can get you taken care of.

Jul. 29th, 2019

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Margaret Sacramento, CA

Friendly technician - explained the service fully and what to expect. Pests are gone - YEA!!

5 years ago

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Vance Orand Orange, CA

Very informative and easy to work with the technician. Very timely and accountable.

5 years ago

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Mimi Carey Hendersonville, TN

Nice helpful and professional did a great job this was our first visit from them

5 years ago

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Luby c Fredericksburg, VA

Cord L. Service Provider: Jeff Very Thorough, friendly and professional. Amazing service.

5 years ago

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Ronnie V Coram, NY

Vito was on time, explained the treatment and advised me to keep my cat indoors for an hour and a half.

5 years ago

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S perez Suisun, CA

Our technician was very informative helpful and had great customer service skills!

5 years ago

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William Henderson, NV

Very professional and informative. Customer service was great. Answered all my questions and concerns.

5 years ago

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Sunil Shroff

Great work! Attentive service, very knowledgeable. Would recommend to friends and family.

5 years ago

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Elden Middletown, OH

Professional, thorough and friendly representative. Happy with this new service so far!

5 years ago

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Dustin Houston, TX

Hard worker, went above and beyond! Was very attentive to the issues I was having.

5 years ago

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christine kim Bellmore, NY

He was really nice and looked very much professional. Overall I am very happy with the service.

5 years ago

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Sushmita Plano, TX

Not satisfactory at all. The sales staff a Mr. Spencer F promised removal of wasp nests from the front porch. The technician could not provide the service, accusing the sales staff of false promises.

5 years ago

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Reply from Aptive Environmental

Please reach out to the branch so we can schedule you for a free reservice.

Jul. 26th, 2019

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Linda Sunland, CA

Ric R was very nice and very professional. Because of him I signed up with your company.

5 years ago

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Janet Brunswick, OH

Aaron did a great job. He explained everything. He was very nice and professional.

5 years ago

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Niki Austin, TX

Bruce P was amazing and professional. I would like him to do all of my Aptive treatments.

5 years ago

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RUSSELL MADDOX Thousand Oaks, CA

THE TECHNICIAN WAS NOT ABLE TO COMPLETE THE WORK INSIDE OUR HOUSE BECAUSE HE DIDN'T HAVE ENOUGH TIME. WE REQUESTED THAT HE SCHEDULE OUR INTERIOR WORK FOR TODAY (WED 7/24) .

5 years ago

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Reply from Aptive Environmental

Sorry about that. Please reach out to the local branch if you need anything else.

Jul. 26th, 2019