Name: Aptive Environmental
Rating: 2.5

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Dustin Houston, TX

Hard worker, went above and beyond! Was very attentive to the issues I was having.

6 years ago

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christine kim Bellmore, NY

He was really nice and looked very much professional. Overall I am very happy with the service.

6 years ago

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Sushmita Plano, TX

Not satisfactory at all. The sales staff a Mr. Spencer F promised removal of wasp nests from the front porch. The technician could not provide the service, accusing the sales staff of false promises.

6 years ago

Reply from Aptive Environmental

Please reach out to the branch so we can schedule you for a free reservice.

Jul. 26th, 2019

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Linda Sunland, CA

Ric R was very nice and very professional. Because of him I signed up with your company.

6 years ago

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Janet Brunswick, OH

Aaron did a great job. He explained everything. He was very nice and professional.

6 years ago

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Niki Austin, TX

Bruce P was amazing and professional. I would like him to do all of my Aptive treatments.

6 years ago

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RUSSELL MADDOX Thousand Oaks, CA

THE TECHNICIAN WAS NOT ABLE TO COMPLETE THE WORK INSIDE OUR HOUSE BECAUSE HE DIDN'T HAVE ENOUGH TIME. WE REQUESTED THAT HE SCHEDULE OUR INTERIOR WORK FOR TODAY (WED 7/24) .

6 years ago

Reply from Aptive Environmental

Sorry about that. Please reach out to the local branch if you need anything else.

Jul. 26th, 2019

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Traci McCrumb Mesa, AZ

Ceasar was the ultimate professional. Did a great job already seeing dead crickets.

6 years ago

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Stephen Cimino

Daniel arrived on time, was professional, and his attention to detail was perfect.

6 years ago

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Tony Fort Lauderdale, FL

Technician was very detailed and did a great job and cleaned all the spider webs.

6 years ago

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Tom Rocklin, CA

They listened to my concerns and explained what they were doing. Great job. Very professional.

6 years ago

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Pat Hamburg, MI

Juan was very knowledgeable explained how the process works. Hope he continues to be our service person

6 years ago

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Donovan Bryan Burleson, TX

Left gate wide open. Left note saying thanks for unlocking gate when was never locked in first place No proof he did anything. Other than a note

6 years ago

Reply from Aptive Environmental

Donovan, please reach out to the branch so we can set up a free reservice. Thanks in advance!

Jul. 19th, 2019

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Lawrence J Moser Fremont, CA

I was surprised to find that the tech didn't notice the spider webbing near my backyard door. Now I'm wondering if he sprayed at all?

6 years ago

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Dean Fremont, CA

Called first, arrived on time and performed the work efficiently and effectively.

6 years ago

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Emma Mullica Hill, NJ

Always great service! Number of ant issues has significantly reduced since we brought in Aptive :)

6 years ago

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Kathy Fremont, CA

My service today was very good and my technician was very careful about my cat he saw in the back.

6 years ago

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Gil Enriquez Chula Vista, CA

Robert did an outstanding job. He addressed all the issues: ants, spiders and cobwebs.

6 years ago

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Robert Huish Temecula, CA

Great job, great tech. He checked in with us and informed us of what needed to be done.

6 years ago

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Nancy P Manvel, TX

He arrived on time and was thorough but quick. He was very nice and explained everything.

6 years ago

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Tahir Sugar Land, TX

I dont think you care for service. I specifically told you all to contact me and make an appointment before coming. I always want services to be done inside when I am at home. I am not happy with the service.

6 years ago

Reply from Aptive Environmental

Please reach out to the local branch office so we can schedule a reservice with you. We are sorry to hear that you are unsatisfied and want to make this better. Thanks in advance!

Jul. 24th, 2019

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Deb Wentzville, MO

Mike came today and he was very thorough! Did a great job and explained everything!!

6 years ago Edited September 14, 2021

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Aaron Boucher Cherry Hill, NJ

I watched on video how the rep was there for less then 5 minutes and walked from my front yard into the backyard and didn't do anything. I still have spider webs and nothing was sprayed. At least do something for $100

6 years ago

Reply from Aptive Environmental

Aaron, this is not okay. Will you please DM us this video on Facebook so we can take disciplinary action? In the meantime, please reach out to the local branch so we can get you set up for a free reservice. Thanks in advance!

Jul. 19th, 2019

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John Prostka Garnet Valley, PA

I'm sorry that I don't remember my technician's name. He did an OUTSTANDING job! Thanks, jp

6 years ago

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t sprung Islip Terrace, NY

very professional and pleasant technician- he arrived on time and did a thorough job

6 years ago

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Pat Naperville, IL

Thank you for a job well done Amanda. I haven’t seen any spiders or ants around the house.

6 years ago

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Marilyn Hesche

Nick did a great job! He gave me information about when the next spraying will be done.

6 years ago

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Donald Lee's Summit, MO

The Tech let me know he was here, he did his job and I was very please with what he did

6 years ago

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Gary Whitney Portland, OR

the first time here and today was the first day hard to say but the technition was wonderful and very polite

6 years ago

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MARK WYNNE Indianapolis, IN

Micheal O is outstanding, he was prompt, patient, knowledgeable and answered all my questions.

6 years ago

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Sandra Cleveland Andover, MN

Bridget seems to know what she's doing and knows what to look for. Has good suggestions and advise.

6 years ago

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Eileen Saint Paul, MN

Logan was great...!did the treatment and went over everything with me before and after!!!

6 years ago

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Armando Simi Valley, CA

Raymond C was great, very informative and patient with which a great first impression.

6 years ago

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Monica Kirk Belle Mead, NJ

Justin P did an excellent job. I don't see any creepy crawlers or ticks on me or my cats.

6 years ago

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D Suzuki Fort Lauderdale, FL

Kind, courteous and swift service. So far efficient, no pests remained in the house

6 years ago

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Lori Roberts Gilbert, AZ

Awesome and informative helpful friendly and smart respectful of my barking dog. Nice job!!

6 years ago

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Glory Hialeah, FL

I’d like to have Raina be environmental tech that comes out always! She’s great!

6 years ago

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Plano Resident Plano, TX

Good work. Thorough. Plus the tech is nice guy. Friendly, courteous, interested in his work.

6 years ago

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Brian Glass Maple Grove, MN

I had some returning spider problems in between regular service intervals and Aptive came out to fix the problem.

6 years ago

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Henry Anderson Marlton, NJ

The tech was great and very helpful. He was very thorough and he explained everything.

6 years ago

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Joanna Kent, WA

Treatment seems to have gotten rid of small ants. Pretty much disappeared after first treatment.

6 years ago

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Matt Kesl Saint Charles, MO

You guys didn’t even show up to the right house....like maybe you guys killed it for the random person you did it for, but I’ve been sitting here all day and you people didn’t show up. Will be canceling.

6 years ago

Reply from Aptive Environmental

Sorry to hear this, Richard. Please contact your local branch so we can make this right!

Jul. 19th, 2019

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G Los Angeles, CA

6 years ago Edited June 1, 2022

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Mike S East Islip, NY

Paul did a great job on the re-service. He listened to my areas of concern and addressed them appropriately.

6 years ago

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Robert Blanco Denver, CO

It is a good company, they do what they are supposed to do. I haven’t had a issue with bugs around my house.

6 years ago

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Michael Carr Cincinnati, OH

Justin called ahead and was on time for the appointment. He was knowledgable and thorough.

6 years ago

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Cisco Fort Lauderdale, FL

both sales person and the tech that came out today were very professional. so far so good.

6 years ago

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Debbie Whitaker Gilbert, AZ

Punctual, friendly, and fast....sprayed everywhere we needed, what more can you ask for! :)

6 years ago

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Merle Morton Grove, IL

Morgan called to let me know she was on her way. She did everything I asked her to do.

6 years ago

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Tom Harris Friendswood, TX

Aaron was the best! Polite, courteous, thorough, professional. Would love to see him again!

6 years ago