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Aptive Environmental

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9.1

Overall Score

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Nancy P Manvel, TX

He arrived on time and was thorough but quick. He was very nice and explained everything.

6 years ago

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Tahir Sugar Land, TX

I dont think you care for service. I specifically told you all to contact me and make an appointment before coming. I always want services to be done inside when I am at home. I am not happy with the service.

6 years ago

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Reply from Aptive Environmental

Please reach out to the local branch office so we can schedule a reservice with you. We are sorry to hear that you are unsatisfied and want to make this better. Thanks in advance!

Jul. 24th, 2019

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Deb Wentzville, MO

Mike came today and he was very thorough! Did a great job and explained everything!!

6 years ago Edited September 14, 2021

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Aaron Boucher Cherry Hill, NJ

I watched on video how the rep was there for less then 5 minutes and walked from my front yard into the backyard and didn't do anything. I still have spider webs and nothing was sprayed. At least do something for $100

6 years ago

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Reply from Aptive Environmental

Aaron, this is not okay. Will you please DM us this video on Facebook so we can take disciplinary action? In the meantime, please reach out to the local branch so we can get you set up for a free reservice. Thanks in advance!

Jul. 19th, 2019

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John Prostka Garnet Valley, PA

I'm sorry that I don't remember my technician's name. He did an OUTSTANDING job! Thanks, jp

6 years ago

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t sprung Islip Terrace, NY

very professional and pleasant technician- he arrived on time and did a thorough job

6 years ago

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Pat Naperville, IL

Thank you for a job well done Amanda. I haven’t seen any spiders or ants around the house.

6 years ago

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Marilyn Hesche

Nick did a great job! He gave me information about when the next spraying will be done.

6 years ago

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Donald Lee's Summit, MO

The Tech let me know he was here, he did his job and I was very please with what he did

6 years ago

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Gary Whitney Portland, OR

the first time here and today was the first day hard to say but the technition was wonderful and very polite

6 years ago

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MARK WYNNE Indianapolis, IN

Micheal O is outstanding, he was prompt, patient, knowledgeable and answered all my questions.

6 years ago

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Sandra Cleveland Andover, MN

Bridget seems to know what she's doing and knows what to look for. Has good suggestions and advise.

6 years ago

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Eileen Saint Paul, MN

Logan was great...!did the treatment and went over everything with me before and after!!!

6 years ago

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Armando Simi Valley, CA

Raymond C was great, very informative and patient with which a great first impression.

6 years ago

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Monica Kirk Belle Mead, NJ

Justin P did an excellent job. I don't see any creepy crawlers or ticks on me or my cats.

6 years ago

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D Suzuki Fort Lauderdale, FL

Kind, courteous and swift service. So far efficient, no pests remained in the house

6 years ago

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Lori Roberts Gilbert, AZ

Awesome and informative helpful friendly and smart respectful of my barking dog. Nice job!!

6 years ago

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Glory Hialeah, FL

I’d like to have Raina be environmental tech that comes out always! She’s great!

6 years ago

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Plano Resident Plano, TX

Good work. Thorough. Plus the tech is nice guy. Friendly, courteous, interested in his work.

6 years ago

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Brian Glass Maple Grove, MN

I had some returning spider problems in between regular service intervals and Aptive came out to fix the problem.

6 years ago

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Henry Anderson Marlton, NJ

The tech was great and very helpful. He was very thorough and he explained everything.

6 years ago

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Joanna Kent, WA

Treatment seems to have gotten rid of small ants. Pretty much disappeared after first treatment.

6 years ago

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Matt Kesl Saint Charles, MO

You guys didn’t even show up to the right house....like maybe you guys killed it for the random person you did it for, but I’ve been sitting here all day and you people didn’t show up. Will be canceling.

6 years ago

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Reply from Aptive Environmental

Sorry to hear this, Richard. Please contact your local branch so we can make this right!

Jul. 19th, 2019

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Review Source

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G Los Angeles, CA

Customer Review Video

6 years ago Edited June 1, 2022

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Mike S East Islip, NY

Paul did a great job on the re-service. He listened to my areas of concern and addressed them appropriately.

6 years ago

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Robert Blanco Denver, CO

It is a good company, they do what they are supposed to do. I haven’t had a issue with bugs around my house.

6 years ago

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Michael Carr Cincinnati, OH

Justin called ahead and was on time for the appointment. He was knowledgable and thorough.

6 years ago

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Cisco Fort Lauderdale, FL

both sales person and the tech that came out today were very professional. so far so good.

6 years ago

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Debbie Whitaker Gilbert, AZ

Punctual, friendly, and fast....sprayed everywhere we needed, what more can you ask for! :)

6 years ago

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Merle Morton Grove, IL

Morgan called to let me know she was on her way. She did everything I asked her to do.

6 years ago

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Tom Harris Friendswood, TX

Aaron was the best! Polite, courteous, thorough, professional. Would love to see him again!

6 years ago

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Dolores Sochacki Macomb, MI

Quanzell did a very good job and was very professional and courteous. Thank you.

6 years ago

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Wendy L Kikkert Arcadia, CA

It was lovely to come home and have the wasps' next by our front door removed! Thank you!

6 years ago

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LORRAINE Farmingdale, NY

Keith was so very nice, knowledgeable and professional. We hope he is our permanent technician.

6 years ago

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Kristine San Antonio, TX

Great customer service, quick and will come out, without charge, in between services.

6 years ago

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Charles Jack Loveland, CO

7/13/2019 Kyle M: Polite, friendly, knowledgeable, innovative, used a tool it seems only he has.

6 years ago

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CYNTHIA ZUNIGA Pompton Lakes, NJ

I was told the spiderwebs were going to get removed around the house, when i came back i could still see them all by the main door and windows

6 years ago

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Rick Haskins Blue Springs, MO

If Damon is an example of all your technicians no wonder your company is successful

6 years ago

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Jeff Chesterfield, MO

Don did a great job and took time to discuss and understand our current pest issues.

6 years ago

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connie Akron, OH

Tech was thorough and explained what he did thoroughly He was friendly and kind

6 years ago

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Robert Kmetz Austin, TX

Johnny B was a great representative for you company. Did everything I asked. Thanks.

6 years ago

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Andrew Minor Lake Stevens, WA

Unacceptable. I was told that the spider webs would be knocked down around the house. Well guess what they weren’t. I want my money back. This was just waste of time and my money. Thank you for nothing...

6 years ago

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Reply from Aptive Environmental

Andrew, so sorry to hear you haven't received the service you were promised. Please reach out to the local branch so we can make sure you are properly taken care of. Thanks so much in advance!

Jul. 15th, 2019

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Val W. Muylle

Brandon G arrived on time and performed the services in a quick and efficient manner.

6 years ago

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NJuanez Tustin, CA

Tech arrived right on time. He listened to my problems, he took really good care to and was quick!

6 years ago

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Dawn Reimer Walled Lake, MI

I was very impressed with my sales tech. Very thorough in his review of services!

6 years ago

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Rob Hockley, TX

Good service, respectful, really focused on the true needs of the property. Would recommend!

6 years ago

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Andy Salcido Simi Valley, CA

Abigael was very friendly and informative on what he was doing and on the areas of treatment

6 years ago

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Sonia Hernandez Austin, TX

very polite and prompt he always calls before showing up and covers all the areas well

6 years ago

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Mark Walled Lake, MI

Lochlan did a fine job answering my questions and inspecting the house and yard.

6 years ago

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Jeffrey Naier Wantagh, NY

Technician was very professional, and listened to all my concerns, treated areas I mentioned.

6 years ago