Name: Aptive Environmental
Rating: 2.5

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Dolores Sochacki Macomb, MI

Quanzell did a very good job and was very professional and courteous. Thank you.

6 years ago

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Wendy L Kikkert Arcadia, CA

It was lovely to come home and have the wasps' next by our front door removed! Thank you!

6 years ago

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LORRAINE Farmingdale, NY

Keith was so very nice, knowledgeable and professional. We hope he is our permanent technician.

6 years ago

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Kristine San Antonio, TX

Great customer service, quick and will come out, without charge, in between services.

6 years ago

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Charles Jack Loveland, CO

7/13/2019 Kyle M: Polite, friendly, knowledgeable, innovative, used a tool it seems only he has.

6 years ago

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CYNTHIA ZUNIGA Pompton Lakes, NJ

I was told the spiderwebs were going to get removed around the house, when i came back i could still see them all by the main door and windows

6 years ago

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Rick Haskins Blue Springs, MO

If Damon is an example of all your technicians no wonder your company is successful

6 years ago

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Jeff Chesterfield, MO

Don did a great job and took time to discuss and understand our current pest issues.

6 years ago

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connie Akron, OH

Tech was thorough and explained what he did thoroughly He was friendly and kind

6 years ago

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Robert Kmetz Austin, TX

Johnny B was a great representative for you company. Did everything I asked. Thanks.

6 years ago

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Andrew Minor Lake Stevens, WA

Unacceptable. I was told that the spider webs would be knocked down around the house. Well guess what they weren’t. I want my money back. This was just waste of time and my money. Thank you for nothing...

6 years ago

Reply from Aptive Environmental

Andrew, so sorry to hear you haven't received the service you were promised. Please reach out to the local branch so we can make sure you are properly taken care of. Thanks so much in advance!

Jul. 15th, 2019

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Val W. Muylle

Brandon G arrived on time and performed the services in a quick and efficient manner.

6 years ago

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NJuanez Tustin, CA

Tech arrived right on time. He listened to my problems, he took really good care to and was quick!

6 years ago

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Dawn Reimer Walled Lake, MI

I was very impressed with my sales tech. Very thorough in his review of services!

6 years ago

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Rob Hockley, TX

Good service, respectful, really focused on the true needs of the property. Would recommend!

6 years ago

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Andy Salcido Simi Valley, CA

Abigael was very friendly and informative on what he was doing and on the areas of treatment

6 years ago

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Sonia Hernandez Austin, TX

very polite and prompt he always calls before showing up and covers all the areas well

6 years ago

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Mark Walled Lake, MI

Lochlan did a fine job answering my questions and inspecting the house and yard.

6 years ago

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Jeffrey Naier Wantagh, NY

Technician was very professional, and listened to all my concerns, treated areas I mentioned.

6 years ago

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Betty Danville, IN

Ryan B was our technician and he did a great job. He was thorough and answered all my questions.

6 years ago

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Florence Bermudez Mastic, NY

Tanner was very courteous Pleasant and explained All Phases of the work that he was performing

6 years ago

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John Middleton, WI

Introduced himself before and after treatment. Very professional. Explained what he did.

6 years ago

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.Ercan Calgaz Rocklin, CA

He seemed a bit reclusive. Not that this is a bad thing, but I was led to expect that I had to help, when I did not.

6 years ago

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C. DeMartino Kansas City, MO

Technician Robert W did a great job in my yard today and he was very respectful.

6 years ago

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Terry Parsons Canton, OH

Original sales contact (Hunter J) & Service Pro Technician (John C) were knowledgeable, professional, & helpful.

6 years ago

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Deepa Thekkekara Missouri City, TX

I never got a notice that you all were coming today. I was home for the majority of the day and the person did not ring the doorbell. I would like to receive a notice before you come treat next time.

6 years ago

Reply from Aptive Environmental

Absolutely! Please feel free to reach out to the local branch with any further requests :)

Jul. 12th, 2019

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Scott Caylor Friendswood, TX

Very pleasant tech. Explained what he was going to do and verified before leaving

6 years ago

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James Pifer Colts Neck, NJ

The service provided by Justin S was exceptional. WOW! He deserves the $5.00 bonus.

6 years ago

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Dan Sugar Land, TX

Technician actually came before I got the call that he would be there within 30 minutes.

6 years ago

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Pczajka Hewitt, NJ

Representative was very thorough and knowledgeable I would definitely recommend these services

6 years ago

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Tammy Crescent Township, PA

So far we are happy with the treatments we have received. We see bees dying and no spiders, centipedes etc. inside.

6 years ago

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Ron Sanchez

The Representative was professional, courteous, informative and respected my wishes and directions.

6 years ago

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Linda Castaldi Carrollton, TX

First visit. Very professional. Hope Aptive lives up to what the salesman promised.

6 years ago

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Tami Saint Paul, MN

The same guy has been going door to door in the Red Pine Elementary Neighborhood of Rosemount/Eagan MN for 3 days now. He has knocked on the door 3 times. I do not like companies soliciting business this way.

6 years ago

Reply from Aptive Environmental

Sorry for the disturbance, Tami! We'll look further into this on our end.

Jul. 16th, 2019

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Simon Edwards

Liked the person doing the treatment. Firiendly etc. However I had two reasons to hire aptive. One was ants - so we wait and see. The other was yo get yo the eaves that I can’t reach. It appears you can’t either. I can do the low areas myself!!!!!

2 years ago

Reply from Aptive Environmental

Thanks for your feedback! We’re sorry to learn that the treatment didn’t meet your expectations. Please reach out to us at customersupport@goaptive.com so we can address your concerns and find a solution. We appreciate your input!

Sep. 23rd, 2024

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Terry D West Chester, PA

Excellent customer service, new company we used this pass summer, if any issue they respond immediately..

3 years ago

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Sathvik Aithala Portland, OR

Seem to be well reviewed and rated, but was not a fan of their salesmen pushing a sale when asked for information so I could do some research and get back to them.

3 years ago

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Brandon C Seattle, WA

De Andre did a fantastic job today, very informative and professional. Super happy I signed up for services.

3 years ago

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Brett Los Angeles, CA

We have used numerous companies to rid our house of spiders. Aptive is the best one out there. Super friendly and always on time

4 years ago

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Carolina camacho

Adaptive pest control was okay in my opinion. I had to call them back several times to get rid of my pest problems, however the workers were very kind and patient with me

4 years ago

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Paul Agoranos Chicago, IL

Our technician was very knowledgeable and thorough on his services. I would highly recommend Aptive Environmental

4 years ago

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Braylyn Linford Lehi, UT

We had an adoptive come and do our spray in our home here in Lehi Utah and they were awful they miss lettuce they overcharged us they were rude they were feisty their customer service is not great they promised us things they never dead I am you name it it happened and I was very unhappy with my service

6 years ago

Reply from Aptive Environmental

Hey Braylyn, sorry to hear you didn't like our service. Please give us a call so we can make this right. Thanks!

Feb. 21st, 2020

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Mickey Wilson Sacramento, CA

We love that aptive has eco friendly pest control options, good company that keeps our home pest free !

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our company. We are so happy to be your choice for pest control! :)

Mar. 13th, 2020

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Alyssa Boren American Fork, UT

I don't like how they automatically assign you days that they come and spray. Sometimes they aren't very thorough when they come.

6 years ago

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Darrin Henry Pleasant Grove, UT

WE were very happy with our aptive service! We didn't have any trouble with spiders and ants during that time.

6 years ago

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Kathryn (Katy) Uhl Provo, UT

Aptive's product is way overpriced and doesn't offer great service. I feel like there are other products more local in the valley that offer better deals and better quality of service. It seems all a little secretive to me.

6 years ago

Reply from Aptive Environmental

Thanks for reaching out, Katy. Sorry to hear you feel this way. Please feel free to reach out to the local branch in your area with any more questions or concerns you may have.

Jul. 16th, 2019

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Jacqueline Sanford

I've been with this company for years. They do not disappoint.

1 year ago

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Stephen L Phillips

Moses was very professional and easy to deal with. Great job.

1 year ago

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Frank Cadena

Not at this time. Your Tech was able to answer all my questions

1 year ago

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Barbara Guillory

Marcus was on time friendly and very informative and he did a great job

1 year ago