Name: Aptive Environmental
Rating: 2.5

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Vicki Rosenberg, TX

Benjamin was very thorough and efficient. I love that I can trust Aptive to do the job

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to tell us about your outstanding experience! We trust Benjamin to provide the highest quality service and are thrilled that so do you! We are looking forward to providing this level of service on a regular basis. :)

Mar. 11th, 2020

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Harley Escondido, CA

there were still spiderwebs around my home and it did not look like the first time when I was outside with the guy as he did it. I. like he did a poor job, and I could be done again

5 years ago

Reply from Aptive Environmental

Harley, please give us a call. We'd be more than happy to send another one of our representatives back out to your home to finish the job.

Mar. 10th, 2020

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Joseph Tudela Puyallup, WA

Always excellent work with exceptional customer service. Thorough job done every time

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to show appreciation for our team! We enjoy delivering this level of exceptional service and are looking forward to providing the very best to you again and again!

Mar. 11th, 2020

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Greg Roseville, CA

Great experience! Thank you!! Very responsive to customer service!! Always helpful.

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to express your appreciation to us! We are proud to provide you with outstanding services! :)

Mar. 11th, 2020

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Sue Fogerty Burbank, CA

Angel is so attentive to the needs of my pest control! She ALWAYS goes above and beyond!!

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to express your appreciation. We are so proud to have Angel on our team. I am sure she has heard it before, but she lives up to her name. :) We are looking forward to sending her to your property again next time.

Mar. 11th, 2020

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Robert Cofran Roseville, CA

Excellent work, Thorough and completed exterior and interior spraying for pests.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thank you for taking the time to express your appreciation. We are pleased to hear that our Service Professionals are being thorough and effective. We are looking forward to continually providing this level of service. :)

Mar. 11th, 2020

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Robert Cofran Roseville, CA

Excellent work, Thorough and completed the exterior and interior spraying for pests.

5 years ago

Reply from Aptive Environmental

Thank you for taking the time to show your appreciation! We are thrilled to hear that the level of service has been excellent. :) Please let us know any time, should anything come up. We are always available.

Mar. 11th, 2020

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Wendy Gardull-Lee Folsom, CA

Very courteous...did a great job! Would love to have service again from this tech.

6 years ago

Reply from Aptive Environmental

Thank you for taking the time to share your experience with us! We will look forward to next time. :)

Mar. 12th, 2020

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Neal Becker Manassas, VA

Technician left gate open, had to go find one of my dogs who got out that way. Must remember to close gate(s) after service!!

6 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thank you so much for complimenting our service. We are thrilled that things have worked out so well. :)

Mar. 13th, 2020

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Mark Atlanta, GA

Great job by the Tech. Fixed holes where mice have come up from my crawl space.

6 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our Service Professional. We are so proud of them to handling your mouse problem so well. :)

Mar. 13th, 2020

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ROBERT HENRY HUGHES San Antonio, TX

I believe that the company is very good at what it does and I am very please with the results.

6 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our company! We appreciate you. :)

Mar. 13th, 2020

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HardRock65 Stockton, CA

Tech came back after a miscommunication and finished the job and was beyond professional.

6 years ago Edited September 14, 2021

Reply from Aptive Environmental

We are so pleased to hear that your experience has been excellent with us. We understand the frustration of handling a chronic infestation. We will continue to offer you all the re-service, at no additional cost, that are necessary for us to rid your home of pests. :)

Mar. 13th, 2020

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Marcial Paniagua Columbia, MD

We recently had Leslie G come to my residence to do a job, and he performed exceptionally well.

6 years ago

Reply from Aptive Environmental

Thank you so much for complimenting Leslie G. We are so proud of him and love to have him on our team. :)

Mar. 13th, 2020

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Mia DiPietro Armonk, NY

He was polite and did a more thorough sweeping away of webs on easements than in the past

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our Service Professional. We are so happy to have provided you with this level of service. :)

Mar. 13th, 2020

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Esperanza Matthys Saint Charles, MO

Did not treat the inside of the house as requested and did not check the mice traps place outside by Aptive. Surprised as we always receive outstanding service by the techs so this is a first

6 years ago

Reply from Aptive Environmental

So sorry to hear we missed this, Esperanza! Please give us a call so we can send one of our trucks back out to finish the job! Thanks!

Feb. 10th, 2020

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Gary Fratangelo White Plains, NY

Very efficient and professional. Always ask if there are any new problems to be addressed.

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our services! We are ready and waiting, no matter when you need us. :)

Mar. 13th, 2020

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Joseph Mikiel Stormville, NY

Wesley was fantastic, explaining product and procedure. Thanks for sending him out.

6 years ago

Reply from Aptive Environmental

Thank you for complimenting Wesley. We are so happy to have him on our team. :)

Mar. 13th, 2020

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Jennifer Moore Deer Park, TX

Technician was knowledgeable & professional. Thank you for completed service to my satisfaction.

6 years ago Edited September 14, 2021

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Rachel Ariss Friendswood, TX

Wonderful tech, asked me what I preferred for the ants as I have chickens. He was very nice.

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our people. :) We are happy to hear our Service Professional was courteous and thoughtful. :)

Mar. 13th, 2020

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AlamoWealth Builders San Antonio, TX

This attendant was very helpful friendly and respectful, took care of the problems as needed

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our Service Professional. We are so proud of them. :)

Mar. 13th, 2020

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Vicki Campbell Vista, CA

I just got a list of the services performed and they forgot the flea and tick treatment. Again. Now I have to waste my time calling to ask for a pretreatment and I am not sure who to call.

6 years ago

Reply from Aptive Environmental

Vicki, thank you so much for bringing this to our attention. Please give us a call at the branch so we can get one of our trucks back to your home ASAP!

Jan. 27th, 2020

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Diana Wong Pearland, TX

Zach was great! He was very courteous and neat while servicing inside and outside of the house!

6 years ago

Reply from Aptive Environmental

Thank you for complimenting Zach! We are so appreciative of his professionalism. :)

Mar. 13th, 2020

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KandL Falls Church, VA

Technician shows up when they say they'll show up. Thorough in their pest control treatment.

6 years ago

Reply from Aptive Environmental

Thank you for complimenting our service. We are pleased to have such disciplined people making this possible for us. :)

Mar. 13th, 2020

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Viet Ho Richmond, TX

showed up on time and worked well, explained very helpful and easy understood. Thank you so much

6 years ago Edited September 14, 2021

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Hakeem Thomas Manassas, VA

Leslie was great!!! He even showed me where to caulk in the exterior of my home to keep bugs out.

6 years ago

Reply from Aptive Environmental

Thank you for taking the time to tell us about Leslie's excellence. We are so proud of him. :)

Mar. 13th, 2020

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John Lincoln, CA

Technician did usual great job but this time he went above and beyond!!!! Thank you

6 years ago Edited September 14, 2021

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Greg Grimmer Saint Charles, MO

Technician was very good. Very friendly and helpful. Did not catch his name but did a great job

6 years ago

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Lou Knight Sugar Land, TX

Tim C was very professional and did a wonderful job doing everything that I needed done

6 years ago Edited September 14, 2021

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J. Clery Austin, TX

Great interaction with Mr. Sergio G. He was detailed, thorough, and friendly. Thank you.

6 years ago

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Angela S Porter St Louis, MO

This is my rental property, and Aptive techs always do an extraordinary job taking care of tasks.

6 years ago

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Sarah Sanford Kirkland, WA

Technicians took time to get to know property and owner’s concerns. Timely and professional

6 years ago

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Diane H. Concord, CA

The technician, Philip S, did a thorough job spraying for pests. I watched him through my windows.

6 years ago

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alan t vo Puyallup, WA

friendly, thorough, pleasure to chat with. helpful and let us know what was being done

6 years ago

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Frank Westermann San Antonio, TX

Absolutely the best----none better!!!! Couldn't ask for a better representative of any company!!!

6 years ago

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Araceli Gonzalez Pearland, TX

Pleased with the service rendered . The service was to my satisfaction Thank you!

6 years ago

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Ankur Aldie, VA

Patrick was excellent and provided good insight into the treatment being performed

6 years ago

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Gwen Sacramento, CA

George is always on time, professional and has good work ethics and is very respectful.

6 years ago

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Alketa Voshtina Lake Forest, IL

Always happy with their service. Tim did a very detailed and great job in the latest treatment.

6 years ago

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Deb K Eden Prairie, MN

Previous service has been less than stellar until Phillip N took care of us! He was on time, well prepared, thorough, and very friendly.

6 years ago

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Sco St Louis, MO

Don did a good job of explaining what ha was doing and why. Professional and friendly too.

6 years ago

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THIAGO TELES Houston, TX

Terrible customer service. They will just show up at your home without previously scheduling a date. In addition, the service is not worth the money and is very bad quality. Do not sign-up with this company!

6 years ago

Reply from Aptive Environmental

Thiago, please give us a call! We definitely want to make this right!

Nov. 27th, 2019

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Carolyn League City, TX

On time. Billy was very thorough especially with the problems areas I identified.

6 years ago

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Steven Butcher San Antonio, TX

Dewebbing was one of the items done but my front door has webs everywhere so I am doubtful it was properly done if done at all.

6 years ago

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Alli Ballwin, MO

Super friendly, efficient, and very helpful. Made sure I didn't have any questions before he left.

6 years ago

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Lucina Alejo Lutz, FL

Very attention to detail. I'm extremely happy with today's service. He was wonderful!

6 years ago

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Terry New Port Richey, FL

Excellent job! Professional, friendly, thorough. You can send chad out again. Great employee.

6 years ago

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Richard Carman Tampa, FL

Corey was amazing and friendly! He even gave us pro tips on how to stay pest-free.

6 years ago

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Matthew Gorniak Putnam Valley, NY

Technician was professional and informative of what was being done. He did outstanding job.

6 years ago

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LAB Haymarket, VA

Qusay was extremely personable and accommodating. He is an excellent ambassador for Aptive!

6 years ago

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RachelG Clearwater, FL

Aptive lets us know day before the arrival of our technician. Have not had any issues.

6 years ago