Name: Aptive Environmental
Rating: 4.2

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Myrtle B. Hamtramck, MI

Tyrone F was excellent and willing to go above and beyond today for my service. Myrtle B.

5 years ago

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customerX712 Upper Marlboro, MD

Eric C was at our home today and did a fantastic and amazing job! Thanks Eric! 👍

5 years ago

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Heisy Zabala Tampa, FL

Very professional person, arrived on time and gave me all the information required

5 years ago Edited September 14, 2021

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Robert Lopez San Diego, CA

Thanks for coming out in the rain and doing a complete job on the property. Over the top.

5 years ago

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Bob B. Valley Cottage, NY

Service was fast and efficient. The technician was very friendly and knowledgeable.

5 years ago

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Jason T Labhart O'Fallon, MO

Technician was courteous and helpful describing the services that would be performed

5 years ago

Reply from Aptive Environmental

Thanks so much for the feedback, Jason!

Oct. 9th, 2019

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Aubrey Ordonez Seabrook, TX

Aptive has worked well! It is a little expensive, but I have seen results. Staff is very nice.

5 years ago

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Jason Mowery Ashburn, VA

The technician we had (Douglas) was great. He was very thorough and answered all of our questions.

5 years ago

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Kerri Thongvanh Lakeville, MN

Eric S was very professional and kind. Our service from Aptive is always top notch.

5 years ago

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Stephen Buffalow Troy, MO

I am very dissatisfied with my service this morning. The tech that came to my door this morning nocked so hard It shook the walls and scared myself and my family. If there is a next time please ring the door bell!

5 years ago

Reply from Aptive Environmental

Thank you for the feedback, Stephen. Please give us a call.

Apr. 9th, 2020

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Ed Lemus Phoenix, AZ

He came and went without notice. He blocked my dogs in by barricading their pet door. I could have easily kept them inside. By the time I realized he had done this, they made a mess in my house. Unacceptable.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention, Ed. Please give us a call.

Apr. 9th, 2020

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Silversurf45 Woodbridge, VA

Very courteous and did pay a lot of attention to details. I would recommend him.

5 years ago

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Karina Rodriguez San Diego, CA

They’re very helpful when i call them and the technician very knowledgeable and friendly.

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to appreciation the promptness of our services. We are proud to be ready at all times to provide excellent service. :)

Mar. 11th, 2020

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Robert R West Milford, NJ

The guy who came to spray the outside of my home answered all my questions and was so helpful!

5 years ago

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Jody LaCoss San Antonio, TX

Tech knocked to let me know he was present & asked before going into backyard. Very polite.

5 years ago

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Wilson Wilson Folsom, CA

Very helpful polite and did care about social distance. He was AMAZING very nice and caring. A+

5 years ago

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Chad Campbell San Antonio, TX

Mark M did a great job servicing our yard and explaining the process of everything.

5 years ago

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Jonathan London Minneapolis, MN

Shawn G did a fantastic job dusting all the doors and windows in addtion to replacing rodent bait.

5 years ago

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Mark Morris League City, TX

Service was excellent! Gentleman listened to our needs and adjusted service as needed.

5 years ago

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Cristopher Campos Elkridge, MD

You guys show up today to my house with out any reminders or call to let me know the someone was coming and also collect money from my account with out any authorization . Really unhappy with this situation.

5 years ago

Reply from Aptive Environmental

We're so sorry, Chris! Please give us a call at the branch so we can ensure you are taken care of.

Mar. 27th, 2020

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teki tukuafu Valrico, FL

Quick turnaround after scheduling an appointment. Friendly tech did a great job.

5 years ago

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Arin Banerjee Kent, WA

This is worst service ever. We are observing more spiders after the service. We even don't know service person even shows up since they don't leave any message after the service. I don't recommend Aptive service to anyone.

5 years ago

Reply from Aptive Environmental

Arin, please give us a call. We definitely want to make this right.

Mar. 23rd, 2020

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Olga Osterhage Chula Vista, CA

He was very nice. I asked him to spray porch and he did. We are very happy with this technician.

5 years ago

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Maria Whitney Oakland, CA

The Technician was courteous and did the job quickly but so as not to detract what he was doing!

5 years ago

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joe Garrido San Diego, CA

Professional and efficient technician. I will request for his service by name. Thank you

5 years ago

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Bob Upchurch League City, TX

Tim was very professional and thorough in explaining what he was about to do. Thanks Tim.

5 years ago

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Jerry Rosharon, TX

I am extremely satisfied with the technician and his professional attitude and actions.

5 years ago

Reply from Aptive Environmental

Thank you so much for letting us know how satisfying the service was. We are pleased to be your go to pest control company. :)

Mar. 13th, 2020

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Greg Woodard Valrico, FL

Kraig and his counterpart were very knowledgeable and displayed amazing customer service.

5 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our Service Professionals. We are very pleased to have them on our team. :)

Mar. 13th, 2020

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Deb Loomis, CA

The technician was very nice and thorough. He answered all of my questions and was very knowledgeable.

5 years ago

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Doug S Brandon, FL

Our technician, Ronald J, was excellent. Friendly, knowledgeable and explained everything well.

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to compliment Ronald J. We are so pleased to have him on our team. :)

Mar. 13th, 2020

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Imelda Winchester, CA

Good customer service from the technicians. They are respectful, professionals and knowledgeable

5 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our Service Professionals. We are so happy to have them on our team. :)

Mar. 13th, 2020

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Vicki Rosenberg, TX

Benjamin was very thorough and efficient. I love that I can trust Aptive to do the job

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to tell us about your outstanding experience! We trust Benjamin to provide the highest quality service and are thrilled that so do you! We are looking forward to providing this level of service on a regular basis. :)

Mar. 11th, 2020

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Harley Escondido, CA

there were still spiderwebs around my home and it did not look like the first time when I was outside with the guy as he did it. I. like he did a poor job, and I could be done again

5 years ago

Reply from Aptive Environmental

Harley, please give us a call. We'd be more than happy to send another one of our representatives back out to your home to finish the job.

Mar. 10th, 2020

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Joseph Tudela Puyallup, WA

Always excellent work with exceptional customer service. Thorough job done every time

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to show appreciation for our team! We enjoy delivering this level of exceptional service and are looking forward to providing the very best to you again and again!

Mar. 11th, 2020

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Greg Roseville, CA

Great experience! Thank you!! Very responsive to customer service!! Always helpful.

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to express your appreciation to us! We are proud to provide you with outstanding services! :)

Mar. 11th, 2020

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Sue Fogerty Burbank, CA

Angel is so attentive to the needs of my pest control! She ALWAYS goes above and beyond!!

5 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to express your appreciation. We are so proud to have Angel on our team. I am sure she has heard it before, but she lives up to her name. :) We are looking forward to sending her to your property again next time.

Mar. 11th, 2020

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Robert Cofran Roseville, CA

Excellent work, Thorough and completed exterior and interior spraying for pests.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thank you for taking the time to express your appreciation. We are pleased to hear that our Service Professionals are being thorough and effective. We are looking forward to continually providing this level of service. :)

Mar. 11th, 2020

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Robert Cofran Roseville, CA

Excellent work, Thorough and completed the exterior and interior spraying for pests.

5 years ago

Reply from Aptive Environmental

Thank you for taking the time to show your appreciation! We are thrilled to hear that the level of service has been excellent. :) Please let us know any time, should anything come up. We are always available.

Mar. 11th, 2020

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Wendy Gardull-Lee Folsom, CA

Very courteous...did a great job! Would love to have service again from this tech.

5 years ago

Reply from Aptive Environmental

Thank you for taking the time to share your experience with us! We will look forward to next time. :)

Mar. 12th, 2020

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Neal Becker Manassas, VA

Technician left gate open, had to go find one of my dogs who got out that way. Must remember to close gate(s) after service!!

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thank you so much for complimenting our service. We are thrilled that things have worked out so well. :)

Mar. 13th, 2020

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Mark Atlanta, GA

Great job by the Tech. Fixed holes where mice have come up from my crawl space.

5 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our Service Professional. We are so proud of them to handling your mouse problem so well. :)

Mar. 13th, 2020

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ROBERT HENRY HUGHES San Antonio, TX

I believe that the company is very good at what it does and I am very please with the results.

5 years ago

Reply from Aptive Environmental

Thank you so much for complimenting our company! We appreciate you. :)

Mar. 13th, 2020

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HardRock65 Stockton, CA

Tech came back after a miscommunication and finished the job and was beyond professional.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

We are so pleased to hear that your experience has been excellent with us. We understand the frustration of handling a chronic infestation. We will continue to offer you all the re-service, at no additional cost, that are necessary for us to rid your home of pests. :)

Mar. 13th, 2020

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Marcial Paniagua Columbia, MD

We recently had Leslie G come to my residence to do a job, and he performed exceptionally well.

5 years ago

Reply from Aptive Environmental

Thank you so much for complimenting Leslie G. We are so proud of him and love to have him on our team. :)

Mar. 13th, 2020

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Mia DiPietro Armonk, NY

He was polite and did a more thorough sweeping away of webs on easements than in the past

5 years ago

Reply from Aptive Environmental

Thank you for complimenting our Service Professional. We are so happy to have provided you with this level of service. :)

Mar. 13th, 2020

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Esperanza Matthys Saint Charles, MO

Did not treat the inside of the house as requested and did not check the mice traps place outside by Aptive. Surprised as we always receive outstanding service by the techs so this is a first

5 years ago

Reply from Aptive Environmental

So sorry to hear we missed this, Esperanza! Please give us a call so we can send one of our trucks back out to finish the job! Thanks!

Feb. 10th, 2020

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Gary Fratangelo White Plains, NY

Very efficient and professional. Always ask if there are any new problems to be addressed.

5 years ago

Reply from Aptive Environmental

Thank you for complimenting our services! We are ready and waiting, no matter when you need us. :)

Mar. 13th, 2020

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Joseph Mikiel Stormville, NY

Wesley was fantastic, explaining product and procedure. Thanks for sending him out.

5 years ago

Reply from Aptive Environmental

Thank you for complimenting Wesley. We are so happy to have him on our team. :)

Mar. 13th, 2020

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Jennifer Moore Deer Park, TX

Technician was knowledgeable & professional. Thank you for completed service to my satisfaction.

5 years ago Edited September 14, 2021

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Rachel Ariss Friendswood, TX

Wonderful tech, asked me what I preferred for the ants as I have chickens. He was very nice.

5 years ago

Reply from Aptive Environmental

Thank you for complimenting our people. :) We are happy to hear our Service Professional was courteous and thoughtful. :)

Mar. 13th, 2020