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Aptive Pest Control

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9.9

Overall Score

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Barbara Mailliez Canoga Park, CA

Wonderful customer service. Mr. C was very professional and explained with detail what they were going to do.

3 years ago

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Terri Raridon Austin, TX

On time and on point! Andre was was friendly, professional, and thorough with quarterly treatment.

3 years ago

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Justin Guajardo Round Rock, TX

Raymond was very professional and courteous. He was very responsive and got the job done fairly quickly.

3 years ago

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Cindy Omaha, NE

The service tech was very helpful and ask questions, let me know when they arrived and completed the work

3 years ago

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Ahmed Richmond, TX

Be more professional. Because technician supposed to come for a service appointment but no call no show. I call aptive they promised me the technician will show up but nothing happened. That's why I canceled the whole service for ignoring a costumer like this.

4 years ago

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Jaqlyn Highberger Clinton Township, MI

They did an awesome job clearing webs and spraying everywhere. My tech, especially, was top notch!!!

4 years ago

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Sarah Audia White House, TN

Lionel is so professional and a pleasure to have treat our home. Very friendly, courteous and knowledgeable!

4 years ago

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Andrew Dibb Nashville, TN

On time. Good communication and great advice on catching voles even though it’s not part of their services.

4 years ago

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Manny Bernardo Miami, FL

Great company and the tech that came, Terrence was very professional yet personable. Have not been disappointed once!

4 years ago

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Paula Epstein Marlboro, NJ

Great service and great people operate Aptive. I always get pitches of all the outside areas attended to.

4 years ago

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Robert Oklahoma City, OK

They do what they said that they do and cover the entire yard and house and they let you know when they will be there

4 years ago

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Jan Davis East Stroudsburg, PA

Terrell was great! He sprayed every nook and cranny I didn’t think I had. Very happy with the service.

4 years ago

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doc2112 Lake in the Hills, IL

I have no idea how their services are however they have no problem sending "Sales associates" to my house at 10PM - when there's a sign on the door that says no solicitors. If this is how their sales tactics are, makes me wonder how their company works as a whole then.

4 years ago

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Bruce B Tulsa, OK

Tech was good and very helpful in explaining all the issues and helped us to understand our infestation

4 years ago

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Cathi Allen Salt Lake City, UT

Salesperson was misleading about costs and what first application would cover. Techs were again misleading about :1) what they actually did during the 15 minutes they were there (was told it would take them an hour! 2)They reported that I wouldn’t be charged for the service and yet, my credit card was charge one hour later.

4 years ago

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Rebecca Buchholz New York, NY

Masai was polite and completed everything I asked for. He also explained what he did at the end of the visit.

4 years ago

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Jeremy Atlanta, GA

Very professional and thorough. Good communication about when they will arrive and what they performed on each visit

4 years ago

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O the H Charlotte, NC

Professional, timely, knowledgeable and communicated well. Both Jared and Kevin were a dream to work with.

4 years ago

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Rich Rozwalka TX

Fast and courteous service. Technician was very knowledgeable and thorough. Sales was very presentable and pleasant.

4 years ago

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Raymond Chattanooga, TN

They always let me know ahead of time when they are going to show up. The technicians are very thorough and courteous.

4 years ago

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Amy San Antonio, TX

Yeah was friendly and informative. He sprayed all areas well. I’ve had techs in the past that have done lousy.

4 years ago

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Marci Elardo Chino Hills, CA

Discussed all of my concerns snd she was friendly and took care of everything with a beautiful smile.

4 years ago

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Gary Bowers Altamonte Springs, FL

What they don't tell you is that they do their quarterly services every 2 months to get more revenue from you. So if you want to have a true quarterly service, you will have to manage the schedule yourself and tell them no to their appointments.

4 years ago

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Christina Ramos Clermont, FL

Mario is wonderful. Always reminds me not to let my dog out for an hour after he’s done. He does a great job.

4 years ago

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John Spring, TX

David explained everything to me that he was going to do and was very clean and courteous throughout his visit here

4 years ago

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Dan Wallace Westerville, OH

24 hours after my treatment I’m still seeing bugs in the house. I am uncertain what to say at this point. I suggest you ask me again in a few days or a week.

4 years ago Edited July 28, 2022

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Leo Hidalgo Ontario, CA

Always punctual and professional ! I love Aptive because they pay attention to detail and the tech s are very nice.

4 years ago

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MegaLunchbox Austin, TX

Polite and professional service. Workers walked me through what they were doing and explained their process to me.

4 years ago

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Paige Keroack Havelock, NC

I liked everyone that I talked too. Gage and Taylor. Both were very professional. Did a good job on my house.

4 years ago

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Kevin k Washington, DC

Scott listened to my concerns and addressed them. He also located a wasp nest and took care of that too.

4 years ago

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Ken Trolenberg Miami, FL

Setup an appointment to retreat our yard and was given an appointment for Friday morning, Friday morning was a no show and I called the office and they informed me that it was scheduled between 1 and 5 pm at this point it was 2:30. It’s now 7:45 pm and no show and not a phone call either. Very poor service! Zero Stars was not an option!

4 years ago

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Judeine Binns Winter Garden, FL

My Service Tech, Raheem offered exemplary service. He was courteous, friendly, thorough, and knowledgeable!

4 years ago

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Jon A Stroudsburg, PA

He was very professional and knowledgeable. All the areas that were discussed in the consultation were treated.

4 years ago

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Kelly coelho Hoffman, NJ

the tecnician Omar service is outstanding, he is cordial and good listener. he cares for his customers.

4 years ago

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terranze clark Milwaukee, WI

I like the fact that the company sprays the outside of the house and place pest granules around the shrubs.

4 years ago

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Daybreak Fibers Brockton, MA

Always on time, professional and courteous. Reviews options for service and follows up with what they did

4 years ago

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Judi Davidson Haledon, NJ

The technician was excellent in helping me identify other areas of need in the house and treating accordingly

4 years ago

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J Schmo Philadelphia, PA

VERY BAD EXPERIENCE WITH COLD CALL SALESMAN. Had a sales associate cold call with the typical lies...working in the neighborhood bullcrap. I told him that I am not interested but he kept up his sales pitch. He said I was wasting his time and he continued to waste MY time. I WOULD NEVER USE THIS COMPANY.

4 years ago

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Dawn Cortlandt Manor, NY

I had the services, but canceled my account because I didn’t find them helpful. The problem now is that their salesman are terrorizing my neighborhood as well as the surrounding areas. They are not just pushy, but rude and disrespectful. My neighbors and I have complained and they continue to pressure us. Would not recommend.

4 years ago

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Paul Nicholls Salt Lake City, UT

Very courteous employees. Do an excellent job. Always ask if there are other areas they may have missed.

4 years ago

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Era Garcia Danville, CA

We needed help with “ANTS!”. Aptive responded immediately! Thank you Aptive and Angelo K! You guys are the best!

4 years ago

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Dude Portland, OR

The Service Tech was professional and addressed my concerns about our pest situation. He did a great job. Thanks dude!

4 years ago

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David Ziemann MI

Text N is the man! Sales man was great! They even came back when I was having a problem with misquotes.

4 years ago

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Daisy League City, TX

Wasp hive been took down but I still them coming back after a day. And the worst of all it kills all my fish on my outdoor pond to ask if I am a paying customer , I am a first time customer and yes I should be a paying customer .

4 years ago

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Mary Jane Carney Deer Park, TX

Aptive arrives when they say they will, are courteous and respectful. Always keep you informed of what’s been done.

4 years ago

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George Alvarez Miami, FL

The technician was very professional very informative knew how to keep me informed about the process

4 years ago

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mrawls San Antonio, TX

Always professional and knowledgeable.My tech last name was Vasquez very polite and an asset to this company.

4 years ago

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Seid Seman Antioch, TN

The customer rep, didn’t have shoe covers so I didn’t fee comfortable letting spray in the rooms. He didn’t spray on the door and do the outside treatment by the door for the trims. Had horrible experience, would want someone else to come back for second session.

4 years ago

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Les Adams Jt Carrollton, TX

The technician, Johnny was outstanding . He deserves a promotion, a raise. A reward of a job well done

4 years ago

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Vicki Sikes Lake Jackson, TX

I like the reliability of their service. I like that I get reminder texts and a call before they arrrive.

4 years ago