Name: Aptive Environmental
Rating: 2.5

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Rachel Spitaletta

Jason is Fantastic!!!!! Sent pics of everything he did! We are very pleased 😀

2 years ago

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Maria Otelia Costales Aberdeen, MD

Great service. I like the immediate feedback given by the technician. It's personalized.

2 years ago

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Sue Z Paramus, NJ

Felix, the technician, was on time & courteous. Did the service quickly & efficiently.

2 years ago

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Alicia Marini Bloom Somerset, NJ

Aptive technicians are always on time, friendly and responsive to any needs expressed.

2 years ago

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Joann Stutts Wayne, NJ

I appreciate the thorough job done by Felix when he is here to provide our regular service.

2 years ago

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James Roy Passaic, NJ

Winter treatments are a waste of money. I’m unfortunately locked into a contract. I would’ve liked service inside but I had no warning that the worker was on the way to the house.

2 years ago

Reply from Aptive Environmental

We're sorry to hear about your experience with our winter treatments and the lack of communication regarding your appointment. We understand how frustrating this can be. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and see how we can assist you. Thank you for sharing your feedback!

Sep. 23rd, 2024

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titus100x1 Landing, NJ

Aniya was great with both indoor and outdoor service and explaining what ti look for

2 years ago

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Chris C

Ver professional, my service tech’s name is Gary and informed me of the treatment he provided

2 years ago

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Donna Clifford New Milford, NJ

He was very professional and very nice and checked all the areas thoroughly. He was amazing.

2 years ago

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Beachhampton New Providence, NJ

Very happy with your employees . Knowledgeable & very nice. Ja’Merr was exceptional.

2 years ago

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Lisa Rinaldi Warren Township, NJ

The service provider was polite, very friendly, & explained everything he did. Wonderful service.

2 years ago

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Eric Santagato Westwood, NJ

Terrible. Didn’t replace any of the glue traps downstairs. Left all of the dead mice in my Basement. Called me 4 minutes before he actually showed up. I want to cancel my service

2 years ago

Reply from Aptive Environmental

We're sorry to hear about your experience and understand your frustration. It’s unacceptable that the glue traps weren't replaced and that you were given short notice about the visit. We want to help you with your request to cancel your service. Please reach out to us at customersupport@goaptive.com so we can assist you further. Thank you for your feedback.

Sep. 23rd, 2024

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George Tuan Morristown, NJ

Aptive’s service people are responsive and does a detailed job of keeping my home pest free.

2 years ago

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James Rudnick

Eduardo did a great job inside and out! Very thorough and answered all my questions.

2 years ago

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Jian Ye Miami, FL

Garry is very professional and did a very good job to help maintain my house healthy

2 years ago

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Annie and Jose Mahwah, NJ

I appreciate how communicative and responsive they are. They are incredibly helpful.

2 years ago

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Donna Salvato Palm Beach Gardens, FL

Lets me know when he is coming, is on time, and hits everything with pictures - much appreciated !

2 years ago

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Brema3 Passaic, NJ

Felix was great and would like him to be are ongoing rep to spray. He listened to all my needs.

2 years ago

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stanley castan South Plainfield, NJ

Juan did a good job and explained the whole process of his extermination visit. Thanks again

2 years ago

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gregory sutorius

All fine Showed up when promised Work was fine and quick Everything was well communicated

2 years ago

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Carole Crowl Demarest, NJ

Personable technician who asked if I needed anything specific done. Efficient and friendly.

2 years ago

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Aasia Jawed

Excellent service! The technician was on time and did everything I expected he would do.

2 years ago

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Toni Livingston, NJ

TJ was very informative of the details of the service visit and also very polite.

2 years ago

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Keith Braun Flanders, NJ

Always on time, great communication. Definitely noticed a positive difference since using them

2 years ago

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Joe Blady Franklin Lakes, NJ

The technician was knowledgeable, professional, and a real gentleman. It was a pleasure.

2 years ago

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A R Hillsborough, NJ

Goid overall pest control service - responsive to concerns and focused on solutions.

2 years ago

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Ashley Russo Okahumpka, FL

Nafeel was amazing ! Very kind . He went above and beyond for me. Incredible attention to detail .

2 years ago

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Cameron Dietz

Clear communication as always. Dont see many bugs so we assume everything is working accordingly.

2 years ago

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Shannon Potter Wayne, NJ

Great job! Always very professional and haven't had any pest since the services.

2 years ago Edited October 24, 2023

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Miroslav Beverin

The technician was very thorough and treated all areas around the house including the garage.

2 years ago Edited September 29, 2023

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Daniel Smith Rockaway, NJ

Service person Gary very cordial and did an excellent job. Need more employees like him.

2 years ago

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Nandini Bridgewater, NJ

Emilio was amazing.He explained well and provided a solution to my issues.Great experience !!!

2 years ago

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Chris C

My applicator “Terrel F” was very attentive to my concerns and addressed all my problems

2 years ago

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Ilene McKechnie Sparta, NJ

They are knowledgeable And helpful and Customer Service is always very kind and the service works!

2 years ago Edited December 8, 2023

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Daniel Lopez Sparta, NJ

The technician came through and performed the treatment in 5 minutes. There is web all around the house that i was told would be swept and i have yet to see anything being actually done.

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that your technician's visit didn’t meet your expectations. It’s important to us that our services are thorough and effective. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure you get the service you deserve. Thank you for your feedback!

Sep. 23rd, 2024

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Arleen Hendry Brooklyn, NY

I used to have a carpenter and mouse problem. I have seen neither since starting with this company.

2 years ago

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Joanne

Technician explained what he was doing and also sent pictures. He was very professional.

2 years ago

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Cathy Traino

I like that Tom J sends photos of the areas of the property that he treated/addressed.

2 years ago

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Sarah Oh Westfield, NJ

Alervis was great! He was very friendly and asked if any areas needed more attention.

2 years ago Edited October 24, 2023

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RIchard Formicola Ridgewood, NJ

jason id a geat job today he did a real good job and took care of all our needs

2 years ago Edited September 5, 2023

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Lidia Aguilera Westwood, NJ

Excellent service treating all pests. Very courteous and efficient representative

2 years ago Edited January 26, 2024

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Laura Cranford, NJ

Love the texts and messages of when arriving and the pics and description of everything he did.

2 years ago

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dan kim MI

Alejandro did a great job of spraying the yard and was thorough around playground.

2 years ago

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Brian Jordan

Juan was very professional and communicated what he was doing and where he was spraying.

2 years ago Edited October 23, 2023

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JenG Vernon, NJ

Technicians always text prior to arrival; prices are reasonable; services are excellent

2 years ago

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Harshil Shah Bridgewater, NJ

Lewis the person was excellent. Very patient and explained us the process and the treatment.

2 years ago

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Jelitsa Velazquez Philadelphia, PA

He was very informative….made sure all areas were treated properly. Very respectful.

2 years ago

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VRey Pine Brook, NJ

Robinson B was fantastic! Addressed areas of concern. Very friendly and informative.

2 years ago

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Keilani Abdullah Hillsborough, NJ

Tech was polite and helpful with my question (bugs in my bathroom) and getting the right treatment.

2 years ago

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Kim Schaefer Mendham, NJ

Joseph did a great job and kept me informed throughout the whole process. Thanks Joseph!

2 years ago