Name: Aptive Environmental
Rating: 4.7

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Jeff StAmour Hudsonville, MI

I’d give a half star. I said not to come that day and you did. Why am I billed when I told you not to show up? I have thousands of ants by my garage. What did I pay for? I request to discontinue this service

1 year ago

Reply from Aptive Environmental

We’re sorry to hear about the mix-up with your appointment and the ant issue you’re facing. It’s important to us that our customers are satisfied and feel heard. Please reach out to us at customersupport@goaptive.com so we can address your concerns and assist with your request to discontinue service. Thank you for your feedback!

Sep. 23rd, 2024

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Jesse Grimes-York Houston, TX

All the technicians i have met so far are nice, professional, helpful, and thorough.

1 year ago

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Mel W Kansas City, KS

The insecticide(s) they use are less toxic than other pest companies in my area.

1 year ago

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Frankie W. The Colony, TX

Ricardo the Tech that serviced my home did a great job inside and outside side!…❤️

1 year ago

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Javier

Technician Cory showed up on schedule And communicated with me before and after service. Thanks

1 year ago Edited August 23, 2023

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Debbie Scheibner Fort Worth, TX

Love the pics he sends me. Great job. He was on time. And very nice on the phone.

1 year ago

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Tim Dreyer Allendale, MI

The tech was great. He sent me pictures. Of the work he did. I did appreciate that.

1 year ago

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Stan Hillard

Fast and friendly service. Clearly communicated what he was going to do and did.

1 year ago

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Ebonny Brooks

London was great and fast! He did an awesome job and he was early, wow just great Customer Service.

1 year ago

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Joe Pease

John did an excellent job. He handled all of my requests and addressed my concerns.

1 year ago

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Brian George

Mandy listened to our requests, and was very courteous in regards to our property.

1 year ago

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Ian Moench

John did a great job and is always professional and explains the whole process. Thanks John.

1 year ago

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Robert Gearty

Today’s technician, Jameer, was excellent. Personable, courteous and professional.

1 year ago

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Zoe Cain TX

Djuan was very friendly and took his time to make sure everything was treated well. Thanks!

1 year ago

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Alexis Kinsey Forney, TX

Easy and efficient service. Get notified everytime Cedric is on his way and when he's done.

1 year ago

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Lori Blanco Arlington, TX

For the last year I’ve been requesting my appointments be scheduled on weekends and you continue to schedule for weekdays when no one is home.

1 year ago

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Skender Malko Greenwood, IN

Stay away from using this company! They won’t cancel your contract with them, also their service and their product are very poor quality, there are better products in store than what they use.

1 year ago

Reply from Aptive Environmental

We’re sorry to hear about your experience and the difficulty you faced with canceling your contract. It’s important to us that our customers feel satisfied with our services and products. Please reach out to us at customersupport@goaptive.com so we can address your concerns directly. Thank you for your feedback!

Sep. 23rd, 2024

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Pauline wilson Reseda, CA

THE TECHNICIAN, EVAN CLOUD WAS VERY COURTEOUS AND PROFESSIONAL! HE PROVIDED GREAT SERVICE.

1 year ago

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Roberta Statom Spring, TX

Ms Jalisha was so awesome and very informative,Explained everything,and what to expect

1 year ago

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DonBosco Vazhappilly Fort Worth, TX

Excellent Customer Service. I will continue to use Aptive pest control services.

2 years ago

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Alice Palmer Nashville, TN

Mike was very thorough and fast. He explained everything he was doing and why very well.

2 years ago

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Michelle Seidner Hampstead, NC

Great customer service - always prompt and so helpful with explaining what they are doing.

2 years ago

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Pray Gaming Alexandria, KY

Missed some cobwebs on the stairs, decent experience. Spent a good amount of time treating, which I appreciate.

2 years ago

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Kaye Meyer St Louis, MO

Richard was excellent. Lots of spiders this year too. Treated entire yard& did a great job!!

2 years ago

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Elizabeth Perez San Bernardino, CA

Never have a problem, workers are efficient & always arrive on time. Friendly & informative

2 years ago

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Skai Stroker IL

I’ve only had one visit so far but they have been very professional and arrived on time.

2 years ago

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Valentino Sanchez Deerfield Beach, FL

Outstanding performance by your representative. Please send same individual for my next services.

2 years ago

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Valerie Tigert San Leandro, CA

Great at communicating! Flexible scheduling. Very personable representatives.

2 years ago

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Jerry R McClellan Duluth, GA

Great communication as to arrive time and then when they arrived. Very satisfied.

2 years ago

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Jennifer Guerrero Orlando, FL

Aptive is a wonderful pest control agency. I'm never dissatisfied with their work.

2 years ago

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Kathy Nix Yukon, OK

They are always professional, knowledgeable, very nice. I would recommend them to anyone.

2 years ago

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Ryan Mourhatch Los Angeles, CA

Leroy S was great, he explained everything, and he took care of my home and backyard

2 years ago

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SKhan Chino Hills, CA

On time. Text before they arrive and when they leave. Very detailed in explaining work performed

2 years ago

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Sauharda Raut San Antonio, TX

Trey, our service rep, was very thorough and detailed and did a great job communicating.

2 years ago

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Debbie Urbandale, IA

Addressed all my concerns. Performed all service I wanted. Very nice technicians

2 years ago

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Jim Nashville, TN

Very efficient and pleasant. The representative was respectful and knowledgeable.

2 years ago

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Helen Kingston, PA

Very professional. They answer any questions you might have. Friendly and courteous too!

2 years ago

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James Fong Simi Valley, CA

Quick and easy service. Personable service pro and addressed issues at my house. Awesome

2 years ago

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Trish McGurn Cincinnati, OH

Yes sales guy Tom was exceptional. He was very informative and thorough and caring when he introduced us to Aptive.

2 years ago

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Erika kim Halethorpe, MD

Great service !! Thank you for coming out and doing a very detailed job for our home.

2 years ago

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andrewt Toronto, ON

Great service, technician was prompt, professional, informative, and communicated well.

2 years ago

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dhan cadalzo Lakeside, CA

Great customer service! always on time and always does a great job! highly recommend

2 years ago

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Brenda Royse Washington, OK

The young man was very nice. Did a wonderful job. I’ll let you know what the bugs think later.

2 years ago

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Anthony Davis Beaverton, OR

Customer service is terrible. If you are in a chat with them, and you are idle for like 5 min, you get switched to a different agent and you have to start all over

2 years ago

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Adriana Rodriguez Dallas, TX

Aptive really gets the job done. And work with me on the times I need to reschedule services.

2 years ago

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Sharon Stock Orange, CA

Always ask if there are any issues before service. They are reliable and do a great job.

2 years ago

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RGF Plymouth Meeting, PA

Request to address spiders not totally fulfilled- active web over front door untouched - active web under back porch against wall untouched

2 years ago

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James cooper

Technician was friendly and efficient. Showed up on time and briefed prior to departure. Great job.

2 years ago

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Myreviewname Friendswood, TX

Derry R was great and super kind! He made sure our concerns were covered and went above.

2 years ago

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Glenn Brooks West Chester, PA

The service tech did a good job communicating when he would arrive and listened to us about our needs.

2 years ago