Name: Aptive Environmental
Rating: 2.3

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BRADY Springfield, VA

If I give a ‘0’ I would. This company is a scam. They don’t do what they way. This company never shows up and is very disrespectful. Be careful, once you sign up with them, they will not let you go. Meaning, you can’t just cancel you’re hooked on for a while. THIS IS A SCAM.

6 years ago

Reply from Aptive Environmental

Brady, thanks for reaching out. Feel free to reach out to the local branch in your area. They will be able to answer any further questions you might have.

Jul. 16th, 2019

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Lauren

Llomar was great. He was extremely thorough, kind and helpful! Definitely recommend using the service and him.

6 years ago

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NL Somerville, NJ

Roy J was my technician today. He was friendly, courteous and took the time to service my home. Thank you!

7 years ago

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Ashley Bender

Nelson was very thorough & friendly we will definitely continue using this company for years to come.

9 months ago

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Moises Velilla Pottstown, PA

John is always on time and does a great job. I haven’t had any pest or bug issues since I switched to Aptive Environmental.

2 years ago

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Johnny Sigmon Cumberland, MD

Hello so aptive is a big part of my family now he gave me respect they came in did what they were supposed to do talk to me about their service thanked me I told him to have a good day I will recommend to my friends and family members good company

3 years ago

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Benjamin Orozco Houston, TX

I was with Aptive for three years. Customer Service is great. However, they could not get rid of my pests. The company would come out every quarter and I would have to call them to come back and spray about 2 or 3 times during the quarter. I would get all these weird theories on why the treatment weren't working. But honestly stay with them longer than I should have. They got replaced by me going to Lowes and applying my own treatment monthly. Save your money and either get a better company or DIY.

3 years ago

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Triedit Humble, TX

I’ve Overall company has been OK they come out like clockwork to spray they do inside garage in the perimeter no complaints about inside garage could be better however it’s Texas

4 years ago

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Heidi Evans Richmond, TX

I have had too many “little “ concerns with this company and each time I have contacted them, they have not helped solve the issues, only skim over like no big deal only for them to happen again or have to be babysat each time the service is scheduled. This was the final straw, they left my back gate open and my dogs escaped their safe yard! This company does not care to do a job well done NOR give hood service! I highly recommend finding another company as I will be doing too!!!

4 years ago

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Brenda Anderson

In 2008-2009 I used this company and all my bugs in my house died and the ants outside. I was pleased with their customer service and workers.

4 years ago

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Frank Herbert

I signed up with the door-to-door salesman in Portland, Oregon. The first year was fine: they came on time every quarter, did a thorough job and the workers were very polite and helpful. The second year they failed to show for three scheduled appointments. I called their office after the first two no shows, and they were very apologetic and promised to do better. After the third no show I called again to cancel the contract and they didn't seem to care one way or another. There are literally hundreds of other companies eager for my business who are much more professional.

4 years ago

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Luke M Herriman, UT

Aptive is a great company for pest control. They beat the price of the company I was with before, which is why I switched.

4 years ago

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Toni Brask Anoka, MN

Ruben did a fantastic job and was very thorough in not only his service but also his explanation of service! Thank you, Ruben!

4 years ago

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Ellie Cheyenne, WY

Their employees are fast and efficient, and I never doubt that my house will be pest free and safe. It’s products always nod their job well.

6 years ago

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Annie Robbins Pleasant Grove, UT

We used Aptive for a year. We frequently needed to call them back for another treatment. I like that they do it for free, but it seemed that the initial treatments weren't sufficient and it got tiresome to keep calling them to come back.

6 years ago

Reply from Aptive Environmental

Annie, please give us a call. We want to make sure you are taken care of. Thank you!

Feb. 19th, 2020

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Cam McClellan Magna, UT

Aaptiv pest control has been a good company for us. Their prices are the cheapest but they do quality work and we’ve noticed a significant decrease in bugs.

6 years ago

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JoAnn Lucas Austin, TX

I LOVE APTIVE!!!! They are a great company! They are friendly, punctual and quick to respond and help if I find a new bug or have a question!

6 years ago

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Derick Spring, TX

We have used Aptive for several years now. The are quick to take care of any issues that arise. They have done a great job.

6 years ago

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Marc Provo, UT

Aptive is fantastic. They spend enormous amounts of time and resources training their service professionals, and it shows.

6 years ago

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Greg Salt Lake City, UT

Great company that does their best to provide a valuable service to the customer. #1 most environmentally friendly company out there.

6 years ago

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Rob Lundquist Alpine, UT

I have been a customer for a few month, and while it is early in receiving services, I have noticed good outcomes with less insects as before.

6 years ago

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Don Boren American Fork, UT

They do a good job with the inside pest control, especially with spiders. Outdoors we have had recurrences of box elder bugs that they couldn't control.

6 years ago

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Debbie Aston Alpine, UT

We are using aptive right now. they are expensive, but I feel like they are through and if I have a problem they are happy to come out and take care of it.

7 years ago

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Miles Coughlin

Fantastic service. Very professional. Always on schedule.

6 months ago

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Jp Usatexas

Great treatment great products good team

7 months ago

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Roy Joseph

They came out twice to get exterminate the yellow jackets and it did not work at all. I think they were just feeding the yellow jackets instead.

8 months ago

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sandra pineiro

This company is a rip-off, especially when you want to cancel your service and they send you a letter to your home saying and threatening that they will send you to collections. It's disrespectful. Don't fall for this fraud.

8 months ago

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DatBKkat

Great service and company, they even sent a tech to perform the service in bad weather.

1 year ago

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Andrew Blunt

Lists of.good info and pictures. Good communication. Would like expansion of services.

1 year ago

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Amanda Schoolcraft

Nope, great service! I love that the technicians let us know before they arrive. So helpful!

1 year ago

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Krystle Pitts

Always the best customer service. All the employees are very nice and eager to please!

1 year ago

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Victor Glaze

The guy that serviced was very professional and didn't cut corners to do a quick job.

1 year ago

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Halsey Knew

Courteous, professional, and efficient. This how this company presents itself with every job.

1 year ago

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Victor Reed

Joseph asked prior to arrival if I had any issues or concerns. I appreciate that!

1 year ago

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Jay Shafer

Rep was courteous and respectful but service was preformed on a rainy day and my concern is the products effectiveness.

1 year ago

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Joe Cavazos

Great service from the people who come to your home do what you want done to yard and home.

1 year ago

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Jason Strutzel

Rep was polite, knowledgeable, and thorough. Would definitely use again and again.

1 year ago

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David Peppard

I appreciate the service they provide and the professionalism of the service team.

1 year ago

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Crissy Terry

We had a problem with scorpions and since we started using Aptive we have not had any scorpions.

1 year ago

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Shawn Barnett

Paul did a great job keeping us in the loop as to where and what he sprayed. Thanks!

1 year ago

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Rosemary Mason

Dylan did a great job. Always professional. Listens to our needs and completes the task.

1 year ago

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David Starnes (Cedar Park Local)

I've been using Aptive for several years and have never had any issues. Great service.

1 year ago

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Emily Chow

The service technician was thorough and informative about the pest prevention treatment.

1 year ago

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Shannon Kovar

The service technician communicated well before and after service. Service itself was excellent.

1 year ago

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Miss Ellie

Appreciate the notice that tech was on the way to my home and the subsequent follow up.

1 year ago

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Jesse Lewis

My service tech Andre was friendly, professional, and knowledgeable. He did a great job.

1 year ago

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Sarita Burks

Very knowledgeable and wonderful customer service. Very timely and detailed in what he doing

1 year ago

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Brad Held

Always know when they are coming to treat the yard. They always ask about specific concerns.

1 year ago

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Delia Blanco

Great customer service! Patrick is very knowledgeable and addressed all our concerns.

1 year ago

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Cheryl

The tech was very nice and pleasant to work with, he explained everything he was going to do

1 year ago