Name: Aptive Environmental
Rating: 4.2

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Cawhite Saint Michael, MN

The technician called at 9:40am indicating he’d be here in 20-30 mins. He actually showed up 45 mins later. A call would have been appreciated. Bathroom on main floor not sprayed and many cobwebs still on outside of house

6 years ago

Reply from Aptive Environmental

Sorry about that! Please reach out to your local branch so we can schedule a free reservice. Thanks!

Jul. 12th, 2019

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Randi Maria Olson

Professional, well educated technicians. Outstanding response time for return visit. Excellent prices.

6 years ago

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Theresa S Greenwood, IN

I had Johnathan P come out for a re spray and he was very polite. He did good at spraying around the pool.

6 years ago

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Cynthia C. Houston, TX

Technician was respectful of my home, courteous and thorough. He explained what he treated and was done.

6 years ago

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Jacquelin Arvada, CO

In the beginning I loved it and now most techs don’t have the proper equipment mounted so they use a backpack sprayer. Very disappointing. Bring back the truck mounted sprayers and pellets.

6 years ago

Reply from Aptive Environmental

Thanks for reaching out! We will forward this information on to the local branch in your area.

Jul. 12th, 2019

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Terri bury Austin, TX

Very professional. Went out of his way to answer all questions and take extra steps in addressing additional problems

6 years ago

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Anonymous Livingston, NJ

Horrible experience charged my card without authorization, I called ask for a supervisor never returned my calls. I e-mailed their CEO Dave it is been a week he did not respond to my email. Very unprofessional be terrible customer experience.

6 years ago

Reply from Aptive Environmental

Sorry to hear you're not satisfied with our service! Please send an email to . Thanks!

Jul. 11th, 2019

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Lori Canonsburg, PA

Eric does a super job covering all the corners and crevices in the house. Really appreciate his dedicated service.

6 years ago

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Crystal Wading River, NY

My technician arrived on time, he was polite and attentive. I have no complaints, Thank you very much.

6 years ago

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Gisele frantz Lumberton, NJ

For the second time we have the service and the technician barely spray he certainly doesn’t do even close what they are suppose to do . We have ants spider etc . Try to cancel and they want to charge 150$ for a service they didn’t do ! A totally dishonest company

6 years ago

Reply from Aptive Environmental

Please reach out to the local branch and schedule a free reservice. We definitely want to make sure you are taken care of.

Jul. 12th, 2019

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BRADY Springfield, VA

If I give a ‘0’ I would. This company is a scam. They don’t do what they way. This company never shows up and is very disrespectful. Be careful, once you sign up with them, they will not let you go. Meaning, you can’t just cancel you’re hooked on for a while. THIS IS A SCAM.

6 years ago

Reply from Aptive Environmental

Brady, thanks for reaching out. Feel free to reach out to the local branch in your area. They will be able to answer any further questions you might have.

Jul. 16th, 2019

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Lauren

Llomar was great. He was extremely thorough, kind and helpful! Definitely recommend using the service and him.

6 years ago

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NL Somerville, NJ

Roy J was my technician today. He was friendly, courteous and took the time to service my home. Thank you!

7 years ago

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Moises Velilla Pottstown, PA

John is always on time and does a great job. I haven’t had any pest or bug issues since I switched to Aptive Environmental.

2 years ago

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Johnny Sigmon Cumberland, MD

Hello so aptive is a big part of my family now he gave me respect they came in did what they were supposed to do talk to me about their service thanked me I told him to have a good day I will recommend to my friends and family members good company

2 years ago

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Benjamin Orozco Houston, TX

I was with Aptive for three years. Customer Service is great. However, they could not get rid of my pests. The company would come out every quarter and I would have to call them to come back and spray about 2 or 3 times during the quarter. I would get all these weird theories on why the treatment weren't working. But honestly stay with them longer than I should have. They got replaced by me going to Lowes and applying my own treatment monthly. Save your money and either get a better company or DIY.

3 years ago

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Triedit Humble, TX

I’ve Overall company has been OK they come out like clockwork to spray they do inside garage in the perimeter no complaints about inside garage could be better however it’s Texas

3 years ago

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Heidi Evans Richmond, TX

I have had too many “little “ concerns with this company and each time I have contacted them, they have not helped solve the issues, only skim over like no big deal only for them to happen again or have to be babysat each time the service is scheduled. This was the final straw, they left my back gate open and my dogs escaped their safe yard! This company does not care to do a job well done NOR give hood service! I highly recommend finding another company as I will be doing too!!!

3 years ago

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Brenda Anderson

In 2008-2009 I used this company and all my bugs in my house died and the ants outside. I was pleased with their customer service and workers.

3 years ago

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Frank Herbert

I signed up with the door-to-door salesman in Portland, Oregon. The first year was fine: they came on time every quarter, did a thorough job and the workers were very polite and helpful. The second year they failed to show for three scheduled appointments. I called their office after the first two no shows, and they were very apologetic and promised to do better. After the third no show I called again to cancel the contract and they didn't seem to care one way or another. There are literally hundreds of other companies eager for my business who are much more professional.

3 years ago

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Luke M Herriman, UT

Aptive is a great company for pest control. They beat the price of the company I was with before, which is why I switched.

3 years ago

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Toni Brask Anoka, MN

Ruben did a fantastic job and was very thorough in not only his service but also his explanation of service! Thank you, Ruben!

4 years ago

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Ellie Cheyenne, WY

Their employees are fast and efficient, and I never doubt that my house will be pest free and safe. It’s products always nod their job well.

5 years ago

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Annie Robbins Pleasant Grove, UT

We used Aptive for a year. We frequently needed to call them back for another treatment. I like that they do it for free, but it seemed that the initial treatments weren't sufficient and it got tiresome to keep calling them to come back.

5 years ago

Reply from Aptive Environmental

Annie, please give us a call. We want to make sure you are taken care of. Thank you!

Feb. 19th, 2020

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Cam McClellan Magna, UT

Aaptiv pest control has been a good company for us. Their prices are the cheapest but they do quality work and we’ve noticed a significant decrease in bugs.

5 years ago

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JoAnn Lucas Austin, TX

I LOVE APTIVE!!!! They are a great company! They are friendly, punctual and quick to respond and help if I find a new bug or have a question!

6 years ago

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Derick Spring, TX

We have used Aptive for several years now. The are quick to take care of any issues that arise. They have done a great job.

6 years ago

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Marc Provo, UT

Aptive is fantastic. They spend enormous amounts of time and resources training their service professionals, and it shows.

6 years ago

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Greg Salt Lake City, UT

Great company that does their best to provide a valuable service to the customer. #1 most environmentally friendly company out there.

6 years ago

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Rob Lundquist Alpine, UT

I have been a customer for a few month, and while it is early in receiving services, I have noticed good outcomes with less insects as before.

6 years ago

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Don Boren American Fork, UT

They do a good job with the inside pest control, especially with spiders. Outdoors we have had recurrences of box elder bugs that they couldn't control.

6 years ago

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Debbie Aston Alpine, UT

We are using aptive right now. they are expensive, but I feel like they are through and if I have a problem they are happy to come out and take care of it.

6 years ago

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Jacqueline Sanford

I've been with this company for years. They do not disappoint.

9 months ago

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Stephen L Phillips

Moses was very professional and easy to deal with. Great job.

9 months ago

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Frank Cadena

Not at this time. Your Tech was able to answer all my questions

9 months ago

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Barbara Guillory

Marcus was on time friendly and very informative and he did a great job

9 months ago

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Ann Hannan

Service was good. Customer service (dispatch) not so great. Please read my previous comments.

10 months ago

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Shane Davis

Ken was very informative and accommodating. Excellent service as always!

10 months ago

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Cassie Horn

Thanks for your time and patience getting rid of our insect problems.

10 months ago

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A R

Very professional & took the time to explain what was treated.

10 months ago

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Amber Furst

Always go above and beyond! Their technicians are amazing every time!

10 months ago

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Leah Gann

Marcus was thorough and gave me plenty of advanced notice before arriving.

10 months ago

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Brenda Reiss, Advisor-Real Estate

She was most excellent. Very thoughtful and full of knowledge!

10 months ago

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Nate Hilgenkamp

10 months ago

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James Mills

Very detailed and gets the job done:I prefer to have Dylan service my property.

10 months ago

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Mariella Rodriguez

Paul did a great job. He asked questions and was very attentive.

10 months ago

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Nancy Fisher

I liked how prompt your service man was and what a thorough job he did.

10 months ago

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Meagan Warncke

Great customer service. Technician was very polite and friendly.

10 months ago

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Nina Teubner

Really great communication and service! Super friendly and helpful technician

10 months ago

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Anja Parker

I like Aptive. They always keep you well informed and provide great service.

10 months ago