Name: Aptive Environmental
Rating: 2.5

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Jonathan Gerardo Lincoln Park, NJ

Nafee went above and beyond to treat our home for wasps and explained the process along the way.

2 years ago

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Bhavna New York, NY

I have been using them for a quarter now. I don’t see any rat dropping and ants in my house.

2 years ago Edited October 17, 2023

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William Brozas Hillsborough, NJ

Technician Benny is very thorough. First time I’ve seen so many images of what was done.

2 years ago

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Richard Hufnagle Rockaway, NJ

Gary was very courteous. Appreciate him coming out in such cold weather. Thanks for the service

2 years ago Edited January 19, 2024

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Jackie Maltese Flanders, NJ

Tom was on time, efficient, and very professional & friendly. We are glad we switched to Aptive

2 years ago

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Marisa Bitetto West New York, NJ

Tom J is the best! Always takes the time to answer questions and address our needs.

2 years ago Edited October 9, 2023

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John-Eric S. Vallarta Washington, DC

Felix was great. He made sure everything was covered. And he checked for wasps like we asked

2 years ago

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J’me

Great service! All persons how went to our house for service are professionals.

2 years ago Edited December 5, 2023

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Alan Long Hackettstown, NJ

It seems the treatment is not getting the job done. We have a wasp nest returing and are concerned about entering our garage. In general I am considering canceling the contract

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that the treatment hasn’t been effective and that you’re dealing with a returning wasp nest. Your safety and satisfaction are important to us. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and explore options before you make a decision about canceling. Thank you for your feedback!

Sep. 23rd, 2024

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Bernadette Memolo Hamburg, NJ

Tom J was very courteous and provided information to me when I asked him about a bug problem.

2 years ago Edited January 2, 2024

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Mayank Jain Sparta, NJ

All good! Service was so good and Felix was so patient to hear the instructions. Thanks Felix!!

2 years ago

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Jenilee Jankowski Rutherford, NJ

Aptive is great. The technicians are friendly and listen to my concerns each time. Highly recommend

2 years ago

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Dan Fern Oakland, NJ

Great company! Communication is excellent. Technicians are efficient and friendly.

2 years ago

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Christina Emmetts Clifton, NJ

Professional and curious techs who will take the time to answer any of your questions.

2 years ago Edited November 14, 2023

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Jason McKenna Oakland, NJ

Your service agents are always friendly, informative, and respectful of the property.

2 years ago Edited January 2, 2024

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Gary Poyer Scotch Plains, NJ

Jermaine was very friendly and helpful. He asked me questions and did a great job!

2 years ago Edited August 23, 2023

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NFT Contest Hamburg, NJ

Felix was great, attentive to the areas I asked him to spray, polite and on time.

2 years ago

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Leigh Picinich Parsippany, NJ

Jason was helpful with my questions and reminded me to keep the dogs inside for 2 hours.

2 years ago

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Faith Robinson MI

Service was great as usual. Jermaine answered questions and was professional and efficient.

2 years ago

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Tim Petrishin Landing, NJ

Everything was great, technician did a great job and was easy to communicate with

2 years ago

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Tom Mac Hackettstown, NJ

Jermaine was very professional and knowledgeable. Inform me of all services provided.

2 years ago Edited October 10, 2023

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Amy Leonardi Westwood, NJ

Will was great! Very polite and took down all the spider webs around the house and added a bait box

2 years ago

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John Van Ness Oak Ridge, NJ

Technician Pedro and teammate explained what they would do. Asked if I had any issues.

2 years ago

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Steve Wetzel Bernardsville, NJ

Joseph did a good job communicating that he was on his way and did a thorough job. Thanks!

2 years ago

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Walter Nance Sparta, NJ

Everything went well. The gentleman was professional, and early. Really great job 👏

2 years ago

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Jonathan tatz Wyckoff, NJ

Thorough job. They remember to take care of extra items I spoke to them about last time.

2 years ago

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Dawn Sabeh Elmwood Park, NJ

Love that my pets never have fleas or ticks! Never see any spiders or ants either in the house!

2 years ago

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Victor Alvarez Montvale, NJ

Comunication from Mateo was great and documentation of his work. He cover every spot of the house.

2 years ago

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William050677@aol.com Pequannock, NJ

Ken’s line was terrific. To the time to service the property and hear my concerns.

2 years ago

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Paresh Vadalia Flemington, NJ

Today’s service was very good. The person who provided service was proactive in asking

2 years ago

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Thomas Matthews Short Hills, NJ

TJ was professional and thorough. He made sure all of our concerns were addressed.

2 years ago Edited October 23, 2023

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Stephanie N Metuchen, NJ

Specialist was friendly and responded to my request and asked if I had any other concerns.

2 years ago

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Greg McCoy Houston, TX

Tech was very pleasing, and took time to address any issues of my concern, great job!

2 years ago

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Garrett Novak Washington, DC

The technician, Justin, was thorough and obviously committed to giving quality service.

2 years ago

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tamia barr Memphis, TN

Laquinton was very polite, professional and knowledgeable thanks for the great service.

2 years ago

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Sherrie Niemtschk Red Oak, TX

Very friendly and knowledgeable this was my first treatment im anxious to see how it does

2 years ago

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rosslyncwilliams Rowlett, TX

Very friendly, informative and efficient! Thanks for a great job with great results!

2 years ago

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Damien Edwards (dame2020) Midlothian, TX

Great job on the service. Clear explanation of some of the potential trouble areas

2 years ago

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Susan S Norristown, PA

Excellent communication. Understand all my concerns. Go above and beyond! Especially Diana.

2 years ago

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Brian Redenius

Very professional and friendly service. Would recommend to anyone needing pest control

2 years ago

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Sebastian TX

Rodney was very polite and did his job efficiently I could tell he really took pride in what he did

2 years ago

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Amy Hollar Wilmington, NC

Peter is fabulous! He is always friendly, professional and courteous. Exceptional customer service!

2 years ago

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Sharon Nelson Milton, DE

Terrell is very professional and personable and explained well what services he was going to do.

2 years ago

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Liz Sparta, NJ

Shamal did a great job and addressed the issue of sand bees/wasps . He did a phenomenal job.

2 years ago

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Nezar Habbas Plano, TX

I like the fact that the technician took pictures of what was done and sent a follow up text.

2 years ago

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Terrell Scott Tomball, TX

Great service today, my rep slow walked the interior and exterior and treated accordingly.

2 years ago

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Bonnie Sneeden Wilmington, NC

The best service and I had a request about the wasps and it was taken care if quickly. Very happy!

2 years ago Edited August 24, 2023

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Jonathan Alonso Grand Prairie, TX

I was concerned that he wouldn't finish before it started to rain but he got it done!

2 years ago

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Wendy A McKinney, TX

Ronald did a great job today! Very thorough and provided me photos and feedback.

2 years ago

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Breanna Wilson Covington, TN

Laquinton was very professional and punctual. Great experience and look forward to using again.

2 years ago