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Aptive Environmental

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9.9

Overall Score

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Yvonne Crawford Chantilly, VA

Each of the service technicians that have come out are extremely friendly and polite as was James F today

4 years ago

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Reply from Aptive Environmental

Thank you so much for complimenting James F. We are so pleased to have him with our team. :)

Mar. 13th, 2020

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James Mitchell Jr Woodbridge, VA

That Aptive Environmental technicians are courteous and will come back to retreat or address areas problem areas if the customer requests it.

4 years ago

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jose lozano La Porte, TX

did a great job . performed very profesionaly with great attitude very friendly and helpful thank you leo .

4 years ago

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Reply from Aptive Environmental

Thank you so much for complimenting our Service Professional, Leo. We are proud of him and are happy to have him on our team. :)

Mar. 13th, 2020

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Troy Landi Vista, CA

Large spider webs missed. Seemed to be rushing through when watched on our security cameras. Not sure how good of a barrier gets placed when there is just one very quick pass with the spray.

4 years ago

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Reply from Aptive Environmental

Troy, please give us a call! We'd be happy to send one of our service professionals back to your home! We want to make sure you are satisfied with our service.

Feb. 19th, 2020

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Mindy French Pearland, TX

Technician only sprayed around house/foundation! He did not do eaves, wheep holes, yard , foliage, didn't do windows etc.! He did not know I was home and that I was watching him! It makes me wonder has this happened before? I am very unhappy! I pay way too much money for this to happen even 1 time! My trust is completely broken!

4 years ago

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Reply from Aptive Environmental

So sorry to hear this, Mindy! Please give us a call. We want to make sure you are properly compensated for your troubles.

Feb. 10th, 2020

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Hector Caicedo Missouri City, TX

Great communication and services. House was cleaned and fully treated inside and outside. Thank you

4 years ago

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Reply from Aptive Environmental

Thank you so much for complimenting our people. We are thrilled to have been given the opportunity to provide you with excellent service. :)

Mar. 13th, 2020

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Kelli Bratton Graham, WA

He is always so nice and explains everything. He answered all my questions. You have a great employee.

4 years ago

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Reply from Aptive Environmental

We're lucky to have Taylor on our team! Please let us know if there is anything else we can do for you, Kelli!

Oct. 4th, 2019

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Mark Oliansky Bonney Lake, WA

I thought the tech was very well informed and qualified. Unfortunately he didn't leave me his name. He should get the $5.00 anyway

4 years ago

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Estela Guenther Stafford, TX

Very good work and excellent costumer service. Good technicians who actually know what they are doing

4 years ago

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Reply from Aptive Environmental

Thanks for the feedback, Estela! Please give us a call if you have any questions!

Jan. 6th, 2020

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Dorothy Elk Grove, CA

Jason did everything right. He covered the garage and told me what needed to be done and who to call.

4 years ago

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Reply from Aptive Environmental

Thank you so much for reaching out to tell us about Jason's excellent work. We are proud of him and love to have him on our team. :)

Mar. 13th, 2020

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Carolyn Tyler Pearland, TX

Zach was professional and explained what he was doing and let me know when he had completed the work he was knowledgeable about the treatment

4 years ago

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Wyatt Shaw Missouri City, TX

Justin M did a great job. We spent time reviewing what my concerns were and he created a plan to address them.

4 years ago

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Reply from Aptive Environmental

Thank you for expressing your appreciation for Justin. We are proud to have him on our team. :)

Mar. 13th, 2020

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Dominic Barletta Brooklyn, NY

APPOINTMENTS ARE SCHEDULED IN ADVANCE AND ARE KEPT. TECHNICIANS ARE KNOWLEDGABLE, RELIABLE AND PROFESSIONAL.

4 years ago

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Reply from Aptive Environmental

Thank you so much for this compliment! We are so proud of our people. :)

Mar. 13th, 2020

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Margo Williams Converse, TX

I think Mr. Degrerald P was very professional as well as very thorough with doing the treatment around my home.

4 years ago

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Reply from Aptive Environmental

Thank you for taking the time to compliment our Service Professional. We are proud of our people. :)

Mar. 13th, 2020

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Gordon D. Ray Redmond, WA

The Technician that came to our house to do the service was very professional. We were very pleased with his work.

4 years ago

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Sally Delpizzo Fishkill, NY

The fellow who visited today was very polite - his evaluation of our current rodent problem was thorough and helpful!

4 years ago

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David B Scarsdale, NY

Anthony did an outstanding job. He checked all around the house checking for spiders and spider webs. Great service.

4 years ago

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T. Ferentinos Gainesville, VA

Todd G did a great job! I would like him to come back. He was respectful and listen to my concerns.

4 years ago

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Tom/Marian Roide Winchester, CA

Kai M did an exceptional job. He listened to my concerns and addressed them and did it in a timely manner

4 years ago

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Julie Santee, CA

There was not a technician at my house today. I was home at the time he said he was here. I also have a doorbell camera And no one was here. I was billed for service. I’ve called the office and they have rescheduled a service.

4 years ago

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Reply from Aptive Environmental

So sorry to hear this, Julie! Glad to hear we were able to get everything figured out! Please let us know if there is anything else we can do for you!

Jan. 3rd, 2020

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Ellis Nishimoto Vacaville, CA

Technician performed full and complete coverage of our property and took care of our special concerns.

4 years ago

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JEFFREY T CUNNINGHAM Cedar Hill, MO

Great technicians. Helpful and careful. Always thoughtful and insightful for information regarding the treatments.

4 years ago

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Melissa Raggi Potomac, MD

Sean D was great. Very professional and kind, and in good spirits even when I asked him to deal with bug-filled traps.

4 years ago

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Christopher Sanusi Richmond, TX

The Technician, Jose M, performed an excellent job as a professional. Satisfactory services by Aptive Environmental.

4 years ago

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Reply from Aptive Environmental

Appreciate the feedback!

Sep. 18th, 2019

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pragnesh Clifton, VA

Douglas P is very hardworking and professional. He did pest control service at our house and he did excellent job.

4 years ago

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Reply from Aptive Environmental

Happy to help!

Dec. 19th, 2019

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Barry Nash Sterling, VA

Quick response and knowledgeable service by Ryan C. Results (elimination of pests) occurred within one day!

4 years ago

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Anita Tampa, FL

Our tech was Corey S. He was very knowledgeable & understanding about our problem & helped take care of it.

4 years ago

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Reply from Aptive Environmental

Happy to help, Anita!

Dec. 19th, 2019

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Bobette Jankola El Cajon, CA

Marcus was excellent! Friendly, and efficient. Showed appropriate interest and knew his stuff. A real pro! Thank you!

4 years ago

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Reply from Aptive Environmental

Happy to be of assistance, Bobette!

Dec. 19th, 2019

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Jim S Everett, WA

Very thorough service. Also explanation of what to expect. Active is down significantly after one application

4 years ago

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S. D. Isaac League City, TX

Technician was very professional answered all my questions and made great suggestions on how to reuse traps!

4 years ago

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Liuba B Wharton, NJ

Kyle W did another wonderful job. He arrived on time and was attentive to my questions and concerns. Thank You Kyle

4 years ago

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Reply from Aptive Environmental

Thanks, Liuba!

Dec. 19th, 2019

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Janice Albritton Houston, TX

Very nice and knowledgeable young man. He was very excited to be there to help me with my services. Thank you!

4 years ago

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Huma Darugar Stafford, TX

They do a good thorough job and always promptly take action if we have issues inside or outside our house.

4 years ago

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Elizabeth Lincoln, CA

This is the first time we have had Tom and he was great! He was very helpful, kind, and professional.

4 years ago

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Lisa Darnell Elk Grove, CA

I did not get a warning you were coming so you were not able to get to the back yard. i did not get my regular service. it is imperative the back yard is treated

4 years ago

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Maria E Marquez Sacramento, CA

The technician is always polite and professional. He answers any questions I may have. Keep up the good work!

4 years ago

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Renee Sugar Land, TX

Ehiamen was friendly and knowledgable. He listened to my pest concerns and did a very thorough service of my property.

4 years ago Edited September 14, 2021

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Anthony Schwab Lake Stevens, WA

I was happy with the service. He went out of his way to make sure that I got the best of service from him.

4 years ago

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Chris Somera Bonney Lake, WA

Professional, informative & friendly service. Appointment was between 8AM & 10AM. He was at the house by 8AM.

4 years ago

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Karen Mission Hills, CA

Roberto G was one of the most helpful service techs that has come to service my home. Knowledgeable and highly recommended

4 years ago

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Sathish Sandu Aldie, VA

Qusay S did a service today 11/25. He was very professional and answered all my questions patiently. He did an excellent job.

4 years ago

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victor olivarez Manvel, TX

good job...he explained everything he was going to do...and what to expect from it..good personality...

4 years ago

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Lisa Redmond, WA

I feel our pest control person did a great job. She refilled the bait boxes and picked up a dead rat.

4 years ago

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kcp Lake Saint Louis, MO

Always keep prescheduled appointments and eager to address any additional concerns. Gregory is polite and efficient.

4 years ago

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Carol D Schaumburg, IL

Tommy P. did an exceptionally good job dewebbing and treating the cracks and crevices on my homes exterior.

4 years ago

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Todd Conover Kenmore, WA

The representative rang the door introduce him self and let me know that he was performing the service. He has there maybe 5min and left. I was walking to my car and took a quick look around the garage doors and saw several webs with spiders in them. Hate to think the worst but the evidence is in the quality of the work VERY POOR!!!

4 years ago

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Reply from Aptive Environmental

Tod, thanks so much for bringing this to our attention. We definitely want to make sure you are taken care of. Please give us a call so we can get you back on our route as soon as possible!

Nov. 20th, 2019

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Marcy Pearson San Antonio, TX

Mr. M was very courteous and helpful with helping with the ant and roach info. Even had suggestions.

4 years ago

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Sylvia Lohr Elk Grove, CA

Excellent service, as usual! The technician today was polite, informative and very efficient! Great job, as always.

5 years ago

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Miguel Friendswood, TX

great and timely work by DAnthony, he was courteous, considerate for pets in/outside the house and was thorough.

5 years ago

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Bob Knight San Antonio, TX

Josh is a very good technician. He’s on time very thorough and attentive to the two or three needs that I had.

5 years ago