Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Andrew Chilton, WI

It was very easy to do everything online via the portal and the representative that we worked with was awesome. They answered all of our questions timely and were very helpful.

3 years ago

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Verified Customer

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David Steubenville, OH

Everything was pretty straightforward the only part that was obnoxious had nothing to do with you guys, it was the appraisal company, but everything else with them was quick and painless.

3 years ago

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Verified Customer

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Donald Arlington, TX

They got it done in. They always followed up. My loan servicer reached out and did a fantastic job and checked in on me regularly for the different requirements for completing the loan application.

3 years ago

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Verified Customer

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David Merritt Island, FL

I had a lot involved in mine that I had to provide and I didn't know that at the beginning so it probably made my process a little bit more complicated. Any time I had questions they were there to answer them certainly. I'm pleased. It was a good overall experience

3 years ago

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Verified Customer

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Patricia Cranston, RI

They made the whole process fast and easy. I do wish they would have laid out the options a little bit better and uploading and downloading documents was a little challenging for me but that is because it am not very savvy.

3 years ago

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Verified Customer

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Riley Bloomfield, CT

All my questions were answered quickly and efficiently. Everyone communicated effectively and I was kept in the process from start to finish. I am glad I did it. The previous folks trying to refinance did a terrible job.

3 years ago

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Verified Customer

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Purnendu Billerica, MA

It was really fast and easy. The process was clear and there were great options provided before signing up for the loan. The representative was always available and helped us accurately.

3 years ago

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Verified Customer

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Napualokelani Woodbridge, VA

It was a positive experience. They were very responsive to any inquiries I had. They would respond within a couple of hours if not sooner. It simplified the process. They were the fastest to respond to my online entry.

3 years ago

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Verified Customer

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Anonymous Oak Harbor, WA

There were a few things that came up that we had to turn in again but the loan officer was really good at following up and returning our calls. I am glad my husband chose them.

3 years ago

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Verified Customer

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Maria Katy, TX

Took a little while but I am glad I did it. Overall it was good even though there was a little bit of delay with closing. The person who processed my loan was very diligent and always answered all my questions.

3 years ago

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Verified Customer

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Anonymous Etna, WY

Customer service is very responsive and have all the answers you need. All the documents we could access online and everything went very smoothly. I am happy we chose them because it was relatively quick.

3 years ago

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Verified Customer

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Lucinda Shawnee Mission, KS

They were fine. All was good. It took a little bit of time to get off the ground. I was confused about the documents they needed. It was a but frustrating but hey were patient.

3 years ago

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Verified Customer

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Wendy Oxon Hill, MD

Continue to do a great job. It is expensive but they are very knowledgeable. There are all the different options to pay the loan. It is very user friendly. They have the best fixed interest rate.

3 years ago

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Verified Customer

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Hervin Lithia Springs, GA

This is my third mortgage with Amerisave. It is excellent. Communication is really good. They guide you through the loan. All my phone calls are answered. It is good for users.

3 years ago

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Verified Customer

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Tom Marion Virginia Beach, VA

Very helpful in every step. Communicated effectively in which lever way was easiest for me which is by email due to my schedule. Hardly had to talk on the phone at all which made it a lot easier

3 years ago

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Verified Customer

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Valerie Sacramento, CA

They were very efficient and communication was amazing and any questions that I had were answers within minutes to hours. Everyone was very friendly and it made the refinancing process run smoothly!!

3 years ago

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Verified Customer

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Angel Mascotte, FL

There were some small details that didn't get settled in the beginning that caused delays but customer service was great. It was always on point and on time. My loan officer was awesome.

4 years ago

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Verified Customer

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James Jenks, OK

They were flexible on the timing. It was easy to work with their online website to submit documents. My mortgages would call me back even if it was late. I am glad I did it because it worked out well.

4 years ago

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Verified Customer

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Terry Petersburg, MI

I am happy with the customer service. They offered me the best rate. We had some issues with the credit bureaus having inaccurate information and the staff assisted getting it cleared up.

4 years ago

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Verified Customer

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Calvin Marble Falls, TX

We used Ameriave prior and we would definitely use them again. They were very prompt and kept us informed or everything that was going on during the loan process. They did a really good job.

4 years ago

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Verified Customer

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Ben Minerva, OH

My loan originator she was a very very lovely lady. She was she was great to work with, she's a good asset to the company. They yes answer quickly they were very prompt on getting back on any questions.

4 years ago

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Verified Customer

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Vincent Arnold, MO

Numbers are simple. The only problem I had with it was they held out my taxes and my old realty company paid the taxes in addition to so I'm having to wait for the old companies tax payment to be recalled.

4 years ago

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Verified Customer

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Kathleen Brotherton Kennewick, WA

Great sevice with our loan agent. The we're the best company able to match our refinance goals hands down. The only bad part was lack of communication from the appraisal guy.

4 years ago

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Verified Customer

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Diana Jackson Hopkins, SC

My experience with AmeriSave mortgage was great. Good consumer service and throughout the whole process whatever I needed or assistance they were always there to lend a helping hand.

4 years ago

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Verified Customer

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David Columbus, OH

I am glad I used them. They have the best rate. My contact person, Brian, was great to work with. He kept me informed every step of the way. If anything popped up, he was right on top of it immediately.

4 years ago

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Verified Customer

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Richard Red Oak, TX

It was very easy, all the instructions are online and convenient. I was able to get constant reminders that I need to do this and this, which is good. It's pretty easy to do and I had a good experiene

4 years ago

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Verified Customer

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Valerie Cincinnati, OH

They gave me options that another company didn't offer. It was very quick, no problems at all. It was a good experience. I haven't even had any issues to need to speak to customer service.

4 years ago

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Verified Customer

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Krystyna Wood Ridge, NJ

It was no hassle. The process was really quick. Everyone was friendly and very easy to work with. Everyone responds very quickly and they are very helpful. It was a wonderful experience. I am a returning customer.

4 years ago

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Verified Customer

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Jason Raleigh, NC

We're repeat customers. The process is very straightforward and logical. Anytime I had a questions, someone would answer my calls or return my calls within three business hours.

4 years ago

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Verified Customer

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Anonymous Los Angeles, CA

Everything was very easy. It is easy to do online. They sent a notary to our house to finish the paperwork. It was very convenient with the pandemic. Our agent was very communicative.

4 years ago

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Verified Customer

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gregory k haley Greenville, SC

Timmy A was my processor and loan originator. I could have done better with rates but Tim was the difference with his never a bad moment for questions day or night. He is the absolute best of class.

4 years ago

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Verified Customer

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Ronald Hemet, CA

Amerisave is the fastest and most reasonable as far as cost. It is the easiest process for a loan. It was so quick and easy. They were one phone call away. The loan agent would call me back if she wasn't there.

4 years ago

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Verified Customer

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Theresa Altadena, CA

Great experience keep up the good work. I am very happy with my results. My agent was very communicative. The portal is very user friendly. It was very easy to refinance. I dint have do much of the process.

4 years ago

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Verified Customer

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Janel Hazelwood, MO

I'm extremely glad I did it. They helped me through it. She would call me back right away to answer my questions. It was so easy and organized. I would recommend them to anybody.

4 years ago

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Verified Customer

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Lloyd Lutcher, LA

We're happy with the service we had. We did have send an extra pair of paperwork but I never had any problems getting in contact with anyone. Everyone was personable and efficient.

4 years ago

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Verified Customer

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Stanley Shelton, CT

Their only shortcoming was it took forever to get my bank statements reviewed for approval. Artificial intelligence really struggles. Everything else was great. The only person I dealt with was always responding quickly.

4 years ago

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Verified Customer

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James Louisville, KY

Anytime I sent an email or left a voicemail, someone got back to me within a reasonable amount of time. They were very helpful. Communication was good. Everything moved fairly quickly.

4 years ago

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Verified Customer

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Michael Port Richey, FL

Everything is fine. The people I worked with were absolutely fantastic to work with. Every time I call, I get the answers and stuff I need. I hoping that I could call and cancel automatic payments and not have to write it.

4 years ago

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Verified Customer

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Gabrielle Cincinnati, OH

The person I worked with seemed very knowledgeable and he worked out nicely. It went very quickly because it is very efficient and they walk you through the process. There are a lot of automated messages that were kind of useless.

4 years ago

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Verified Customer

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Melinda Ochoa Oakland, CA

I learned my last refi mortgage company did not record the title documents at all, it was a mess. Amerisave was patient and helped me get everything corrected and recorded properly. Amerisave was fabulous!

4 years ago

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Verified Customer

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Anonymous Newport, KY

When I needed them, they were helpful and available. It took a little longer than anticipated because we ran into some issues but they were able to resolve it and they were honest. It was pretty adequate.

4 years ago

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Verified Customer

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Nicholas Flushing, MI

We did have to keep providing the same information numerous times because some stuff was dropped through the cracks. All our questions were answered clearly and they kept in constact the whole time. We are very pleased.

4 years ago

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Verified Customer

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Douglas Eustis, FL

Excellent customer service in a timely manner. It is a great help all around. They did a wonderful job. It was simple and my questions were answered quickly. I am glad I saw the advertisement.

4 years ago

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Verified Customer

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Karen Bowie, MD

This is my first experience doing it myself and they made it easy through the internet with the little portal they have. If I had questions, they were always prompt responding.

4 years ago

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Verified Customer

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Barbara Munster, IN

We were working with another company and found that Amerisave was more straightforward and had a better rate. It was very quick and easy. They will text you back promptly and give you any answer you need. It is great.

4 years ago

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Verified Customer

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Tiffany Provencher Greenville, NH

They were very helpful getting me a great rate refinancing my home. Everyone that I spoke with or emailed was extremely kind and professional with me. I would recommend them to my friends and family indeed.

4 years ago

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Verified Customer

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Leslie Unicoi, TN

They are very helpful. Because of them I was able to purchase a home. I had a lot of questions and they made sure I was walked through it and I understood everything. She did a great job.

4 years ago

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Verified Customer

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Lori Harleysville, PA

The process is pretty easy especially since I was guided through everything I needed efficiently. Every time I emailed the, I got a response quickly and got the information I needed.

4 years ago

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Verified Customer

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Imtiaz Mondal Rosemount, MN

It is the most convenient and comparatively easy. The information about the mortgage was pretty transparent. It was easy to get a hold of a loan officer. Whenever I needed information, the response was pretty quick.

4 years ago

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Verified Customer

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C Grand Junction, CO

We have used it multiple times in the past and is has been good every time. Everything was done exactly how they had said they were going to do it. There were no problems. It was easy and super fast.

4 years ago