Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Vince Neelen Zoetermeer, ZH

This was our 2nd loan through Amerisave both times great great experiences. Started with loan Originator Lucas D. Whole process ending in 3 weeks very satisfied

1 year ago

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Verified Customer

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Anonymous

They were brilliant. They explained the loan really well. The customer service is awesome. Whenever I needed to communicate with them, they were right there, right then.

2 years ago

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Verified Customer

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Carol

Brandon A was great. He stuck with me and walked me through everything. They were right there with me, all the way. Every time I called them, they called me right back.

2 years ago

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Verified Customer

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Kirawen

Our loan originator was amazing, but the rest of the process and the rest of the people we worked with were awful. Specifically working with Clayton H was awful. He was rude, unprofessional, and not helpful, especially after talking with our friends who had gone through different companies and their loan processors were there to support them and not shame them and blame them for not having documents.

2 years ago

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Verified Customer

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Jeanne

There's one man that went far above and beyond to do everything he could to help. He was superb. So if it weren't for him, I probably would have gone somewhere else. The rest of the company, I don't have much good to say about them.

2 years ago

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Verified Customer

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Donny Wiley Edmond, OK

The people that worked with me at Amerisave were professional, courteous, and understood my needs. The mortgage process was very easy and I am completely satisfied.

2 years ago

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Verified Customer

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James

Everything was very easy to do because I was guided by the staff. They were always available for any questions I had and they explained everything to my understanding.

2 years ago

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Verified Customer

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Kimberely

It took my loan almost five months to get go through. Communication was poor. I think they during the process the representatives can be in contact with the customer more and giving them more updates as to what's needed and what is supposed to be done during the process of the loan, which I didn't get much cooperation on that. I had to keep calling, calling, calling and like I said, my loan took almost five months to get approved and I think that was terrible.

2 years ago

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Verified Customer

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Arthurmyers

They beat everybody else by nearly two percentage points. Every time I had a question, they had the answer or they found somebody who did. They did really good.

2 years ago

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Verified Customer

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Calebjones

they called me when no one else would accept me and that's the reason why I was able to get a loan. They help me out in the most okish way, but sometimes like it was just once again radio silent but it's okay.

2 years ago

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Verified Customer

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Ramonrios

easy to get information and things that I need is provided, so very informational. it was easy process, wasn't too difficult to get everything accomplished with everyone.

2 years ago

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Verified Customer

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Chad Shelbyville, IN

I was very happy with the service. The representative was real hands on, walked me through the process, answered any questions I had, and it was overall a good experience.

2 years ago

Reply from AmeriSave Mortgage

Chad, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 18th, 2023

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Verified Customer

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Brian Jarvis Newport News, VA

Very trustworthy company… I like how amerisave was available to answer any and all my questions.. I don’t think I could’ve picked a better mortgage company

2 years ago

Reply from AmeriSave Mortgage

Mr. Jarvis, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 17th, 2023

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Verified Customer

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Katon Phoenix, AZ

They always help me out, always able to give me a quick answer, always somebody available. They already had all their documents, so it was just really quick and easy.

2 years ago

Reply from AmeriSave Mortgage

Katon, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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David Athens, AL

AmeriSave stayed with me the whole time, would always call me, double check, make sure I was up on the paperwork. If I missed anything they would remind me.

2 years ago

Reply from AmeriSave Mortgage

David, thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Eulalia Bowie, MD

After we discussed the terms of the loan, I was satisfied with the terms of the loan. Once the process took over, I was able to contact them and they did respond.

2 years ago

Reply from AmeriSave Mortgage

Eulalia, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Peter Brookfield, IL

It's easy, I just have a direct debit to my checking account, and it works fine. Great attention and they kept in touch with me through the whole process.

2 years ago

Reply from AmeriSave Mortgage

Peter, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Donovan Pocatello, ID

They offered me a loan when nobody else did. The terms alone were acceptable and easy. There seems to be a lot of redundancy in various steps.There seems to be a lot of redundancy in various steps.

2 years ago

Reply from AmeriSave Mortgage

Donovan, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Stephen Chattanooga, TN

They don't work weekends and that made some things hard for me. The process was easy. They're the only ones that approved me with the lowest interest.

2 years ago

Reply from AmeriSave Mortgage

Stephen, we are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 20th, 2023

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Verified Customer

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Forrest Cavalier, ND

The process went very quickly and very efficiently. They were with me every step of the way and made sure I was informed through each part of the process.

2 years ago

Reply from AmeriSave Mortgage

Forrest, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 20th, 2023

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Verified Customer

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Steven Clarkston, WA

So simple and easy. The people I worked with were awesome. The electronic signatures were very difficult for me to figure out, it was hard and I didn't know what I was doing. I wish they could have sent a notary for the document signing.

2 years ago

Reply from AmeriSave Mortgage

Steven, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 18th, 2023

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Verified Customer

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Don bradshaw Haverhill, MA

I had a great experience Shawn was very helpful and experience and was available any time if I had questions or needed his help he worked until we reach our goal

2 years ago

Reply from AmeriSave Mortgage

Mr. Bradshaw, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 23rd, 2022

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Verified Customer

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Demetric Kannapolis, NC

The support I was given was good. If we couldn't do something then the person that was helping us with the loan would jump in and do it for us. It was difficult coming up with paperwork, but they worked with us really well.

2 years ago

Reply from AmeriSave Mortgage

Demetric, thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Verified Customer

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Jason Mechanicsburg, PA

It was a perfect process. They were always there when I needed them. The process was simple, their platform and online portal was simple, and I knew I needed to do.

2 years ago

Reply from AmeriSave Mortgage

Jason, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Verified Customer

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Cody Columbia, VA

It was very smooth, very easy, and all of the people that we worked with were very knowledgeable and helped us the best they could. They were very responsive.

2 years ago

Reply from AmeriSave Mortgage

Cody, Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Verified Customer

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Julie Pace Seabrook, TX

I had a really great experience and Gary B was so helpful and available for me any time I needed him!! It was the easiest process I've ever had with a mortgage

3 years ago

Reply from AmeriSave Mortgage

Julie, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 1st, 2022

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Verified Customer

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Donald Vernonia, OR

I found them on the Internet and I'm glad I did. AmeriSave was very prompt at getting back to me and making sure that I knew everything I needed to provide.

3 years ago

Reply from AmeriSave Mortgage

Donald, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 17th, 2022

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Verified Customer

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Kimberly Aurora, IL

The process was very easy. I think they have great customer support. Anytime I reached out to ask questions about anything, they got right back to me with the answer. So that's great.

3 years ago

Reply from AmeriSave Mortgage

Kimberly, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 17th, 2022

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Verified Customer

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Joshua Lansdale, PA

They were very friendly and helpful when I needed it. It was convenient, quick, and they're really great to work with, answered all my questions when I had them.

3 years ago

Reply from AmeriSave Mortgage

Joshua, Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 17th, 2022

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Verified Customer

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Dustin Spooner, WI

I've never bought a home before and made it very easy to do so. My representative was pretty much able to answer questions anytime I needed help with anything.

3 years ago

Reply from AmeriSave Mortgage

Dustin, Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 17th, 2022

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Verified Customer

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Henry Hawkins, TX

Y'all were very attentive to any issues that came up and solved them. If there's a glitch or a mistake y'all guys took care of that. I'm very satisfied.

3 years ago

Reply from AmeriSave Mortgage

Henry, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 19th, 2022

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Verified Customer

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Donald Dickson, TN

Getting my loan was a pretty long process. I had to get a lot of information and it was longer than I thought it was going to. Amerisave's customer support was prompt.

3 years ago

Reply from AmeriSave Mortgage

Donald, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 19th, 2022

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Verified Customer

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Brenda Columbia, TN

It was fast and easily...everyone was so helpful and kind .if you didn't understand what they was asking for they would try their best to help you get it..

3 years ago

Reply from AmeriSave Mortgage

Brenda, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 6th, 2022

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Verified Customer

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Kevin Mankato, MN

They were very professional and always there to answer any questions at any time. They actually probably called us more than we called them to make sure everything was right.

3 years ago

Reply from AmeriSave Mortgage

Kevin, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 27th, 2022

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Verified Customer

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Robin Bridgeville, DE

I believe that there needs to be more communication between their mortgage loan officers and their service center. Other than that it is simple and easy.

3 years ago

Reply from AmeriSave Mortgage

Robin, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 21st, 2022

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Verified Customer

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Victoria Norfolk, VA

They made it very easy and simple for me to do and I didn't have any problems with anything so I was very happy. They were helpful and polite and made the process simple.

3 years ago

Reply from AmeriSave Mortgage

Victoria, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 21st, 2022

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Verified Customer

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Tom Edeline Port Lavaca, TX

I bought a house without a realtor, and I'm not very good with computers Amerisave walked me thru the whole process. They were very patient with me from start to finish.

3 years ago

Reply from AmeriSave Mortgage

Tom, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 9th, 2022

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Verified Customer

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Scott Sumiel Savannah, GA

Rebecca and Stevy worked diligently and patiently with me from beginning to end. They worked with me to meet all timelines and get to closing on time.

3 years ago

Reply from AmeriSave Mortgage

Mr. Sumiel, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 2nd, 2022

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Verified Customer

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Andrea D Misabiko

Amerisave was very nice and helpful, when I needed or I have questions they was there to answer it even if is late they must pick up call and help me.

3 years ago

Reply from AmeriSave Mortgage

Andrea Misabiko, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 19th, 2022

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Verified Customer

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Del

Professional and smooth. I think everything was good, I think the process was very smooth and very modern online. They answered my questions with timeliness.

3 years ago

Reply from AmeriSave Mortgage

Del, Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Anonymous

They walked me through the process and use layman in terms so I understood the situation. If I had a question they got right back with me at their earliest convenience. They were very nice and courteous.

3 years ago

Reply from AmeriSave Mortgage

Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Mary Stucchi West Palm Beach, FL

The customer service from the loan officers was amazing. I would have given 5 stars but the program they use for uploading documents does not work well at all. Everyone is so helpful though.

3 years ago

Reply from AmeriSave Mortgage

Mary, We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 1st, 2022

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Verified Customer

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Joshua Chunchula, AL

Everyone was very professional and friendly. They have better rates than other companies and I am glad I went with them. Good at providing feedback to any questions.

3 years ago

Reply from AmeriSave Mortgage

Joshua, Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Raleigh Susanville, CA

I am very likely to recommend AmeriSave. I think the communication between the loan agent and the processor can be a little bit better. The process of getting a loan was easy.

3 years ago

Reply from AmeriSave Mortgage

Raleigh, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Jun. 16th, 2022

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Verified Customer

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Richard Hernando, MS

They had the best rate. and the. I am happy with them. For the process of obtaining my loan, everything was online. It was pretty easy. And any questions I had, I could always call my loan officer.

3 years ago

Reply from AmeriSave Mortgage

Richard, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Jason Germantown, OH

The lady that helped me out was amazing. She did a really good job. Very helpful. I was very pleased. She was on top of everything and kept me informed.

3 years ago

Reply from AmeriSave Mortgage

Jason, Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Ryan Chester, CA

Lynn was very helpful and any time I had any questions she was there to help me understand it better. I'm very happy that I tried them because they were so helpful.

3 years ago

Reply from AmeriSave Mortgage

Ryan, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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John London, KY

They were very easy to get a hold of. Very knowledgeable and very friendly. The process of obtaining my loan was really quick, actually closed within 30 days.

3 years ago

Reply from AmeriSave Mortgage

John, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Jun. 16th, 2022

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Verified Customer

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Ty Sacramento, CA

They would ask for something and I gave it to them and I was able to track the loan and get whatever I needed from them and their internet portal was great.

3 years ago

Reply from AmeriSave Mortgage

Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 28th, 2022

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Verified Customer

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Anonymous Georgetown, TX

Very trust worthy. I've had no issues. It just went without a hitch. It's been very easy to make my payments and get in contact with anybody so I'm very, very satisfied.

3 years ago

Reply from AmeriSave Mortgage

We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 28th, 2022