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AmeriSave Mortgage

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9.9

Overall Score

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Luis E Fernandez Orlando, FL

The best of all Mortgage Company and they should have more like Margarite D. working or promote her to the next level she deserved.

3 years ago

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Melissa Rockford, MI

I will recommend them. They were professional and timely anytime I had a question and they kept me informed and made it easy.

3 years ago

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Jorge D Spring, TX

Very happy with team's work. We managed to close the mortgage in 15 days, which is pretty good. I am happy overall. It is a very good service.

3 years ago

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Valerie Eagle Point, OR

Thank you for the great loan officer. Because of them it was easy and seamless. When I called, they were right there to answer all my questions.

3 years ago

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Manoj Bothell, WA

All the information they provided helped it move quickly. They were very helpful helping me chose a loan. I got it right away.

3 years ago

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Anonymous Pendleton, OR

They have the best rate and the process is really easy and they are great with their communication. The experience is good.

3 years ago

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Kim Minneapolis, MN

The turn around is fast. It was easy to follow. The person that helped me was easily accessible when I needed support working through the process.

3 years ago

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Anonymous Ringgold, GA

We chose it for the cheapest rate and we are glad we did it. They did everything above and beyond. It only took about three weeks.

3 years ago

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Sorajin Winston, GA

I like that they are available twenty four seven. My person was always able to answer any questions I had. I am glad I chose them.

3 years ago

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Anthony Louisville, KY

Refinancing my condo with them was a positive experience. For the most part the process was pretty good. It was pretty quick and simple.

3 years ago

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Lamont Laurel, MD

Great communication. I appreciate how helpful they are. I am glad I did it. I would be very likely to recommend them to someone.

3 years ago

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Folu Gisanri Anoka, MN

Their team members were easy to work with, knowledgeable, and professional. Emails and phone calls were responded to in a timely manner.

3 years ago

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Bonicca Hillsborough, NC

From beginning to end, I liked everything about the company. Customer support is good and the rate is competitive so I am saving a lot of money.

3 years ago

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Scott Alice, TX

My needs have been met. I am happy with it. I was updated frequently and it was easy. I will do business with them again.

3 years ago

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Ronald Somerset, KY

We had a deadline with our employer and they were able to make it happen in a short period of time. It exceeded everything we asked of them.

3 years ago

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Gary Baldwin, MD

Everything went perfect. The support staff is always available on the phone. They were really fast. It was done in like two weeks.

3 years ago

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Gabriel Summerville, SC

Open communication via phone, text, and email and there is the portal as well which made it super east. It was a great experience.

3 years ago

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Joseph Lake Elsinore, CA

They’re fast and gave me a good quote and they are supportive and informative. Everything went well and I am happy I dealt with them.

3 years ago

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M Street, MD

So far the customer service has been outstanding. I am pleased with them. I was approved and settled within maybe 18 days.

3 years ago

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Nathan Orting, WA

We chose them because of their customer service. They were quick to answer questions and very through and really helpful.

3 years ago

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Cindy Arnold, MO

The process was very easy and I closed in 2 weeks for refinancing my home. DARIUS W was so awesome in walking me thru the process!!

3 years ago

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Khwaja Ehsan Hopkinton, MA

Efficient, quick and seemless. The whole process was painless compared to my other refinance operations in the past with other organizations.

3 years ago

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Sheila Bellflower, CA

Refinancing my home with Amerisave was so easy and everything went smooth and we closed in about a month. It was the great!!!

3 years ago

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Sandra Sanger, CA

Everything went really smooth. They would call me back as soon as possible if I had questions and they were really knowledgeable.

3 years ago

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Anonymous La Mesa, NM

It is okay but they took a really long time to get everything. There were issues with the underwriting. They monitored my credit for like six months and it was a VA sponsored loan so I don’t know why they did that.

3 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jul. 21st, 2021

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David Louisville, KY

Support is always available to answer questions. I like everybody. The process was very easy. I am satisfied with what they did.

3 years ago

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Chase Morgan, UT

Process is quick but it took me a while to find out who to pay with my mortgage after it was all said and done. I am still glad I did it.

3 years ago

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Suzanne Clayton, NC

I worked with Andrew and he was excellent. My loan was closed in three days. They kept up on everything. I am extremely pleased.

3 years ago

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C Canton, GA

The people you speak to are great and helpful however their automated proves can cause a long delay in the process. We started in November and didn’t close until the end of April.

3 years ago

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Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer Care Team at our toll-free number: 888-700-4026 or by email at customersatisfaction@amerisave.com.

Jul. 22nd, 2021

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William Madisonville, KY

I am glad we chose Amerisave. Everything went smooth. We closed with no issues. It was really good customer service. We worked a lot with Sean and he was wonderful.

3 years ago

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Shane Kuna, ID

All the documents required are easily attainable so it is simple and convenient. I could do it remotely when I was traveling. It went pretty smooth.

3 years ago

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Anonymous Brookings, OR

Process of getting the loan is very fast and simple. Anytime I had a question, it was easy to get a hold of someone and easy to get answers that I need.

3 years ago

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Aaron Galesburg, IL

The loan officer helped us through the tough times. She was always there for us when we needed us. They gave us a chance when nobody else would.

3 years ago

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Edivaldo A Fontes Boca Raton, FL

Great team worked to get us the best rate and record fast closing. Nas Nouilati was decisive in our decision, for his great services.

3 years ago

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Stephen B Smith Stuttgart, AR

I feel like I probably could have gotten a little lower rate somewhere else but liked the ease of using Amerisave for the second time in about 15 months.

3 years ago

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Larryjoe Brown Manchester, MI

I was told my first mortgage payment will not be until 7/1. Well something went wrong between AmeriSave and the title company, making my first payment due 6/1.

3 years ago

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Jeffery Albright Goose Creek, SC

My refinance was painless and quick.they always let me know if there was any problems in all AMERISAVE MORTGAGE was GREAT!!!!

3 years ago

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William Windsor, SC

They seem to be doing a pretty good job. It was very easy in the early stages though it got a bit more difficult in the end. Still I am glad I did it.

3 years ago

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Andre Johns Island, SC

They offered me the best value compared to the other mortgage leaders and it was very quick and easy. They would respond within minutes.

3 years ago

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Brent Auburn, WA

The guy who handles my loan is outstanding. Sometimes there was some run around getting the necessary paperwork but they have the best rate.

3 years ago

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Danny Oakland, TN

All the people are very friendly and courteous. They helped me with all my needs. It was easy and it has auto pay. I am very pleased with it.

3 years ago

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Jumana Waxhaw, NC

I’m very glad I did it. I was looking for a lower rate and they were able to do it fast and easily. They are very organized and attentive.

3 years ago

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Kevin Shelton, CT

They were extremely helpful and thorough. They kept it moving and were responsive to my questions. It was a really nice experience.

3 years ago

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Elwood Roanoke Rapids, NC

Everybody I talked with did a really good job. If we had any questions, they were very polite and quickly answered them. We are very pleased.

3 years ago

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Angela Greenville, SC

It took more than a month to close but they were helpful for any question I had. I am glad I used them. They were my first choice.

3 years ago

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Miguel Miami, FL

Everything was explained upfront. Communication was good. Whenever I had a questions or doubts, customer support was quick.

3 years ago

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Deb Braden Vinemont, AL

They are a great company to work with they kept us informed of how everything was going all the way through our loan process

3 years ago

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Yixin Maricopa, AZ

Everything went well. I like that I can pay online, that it why I got the loan form Amerisave and they are rated the best. They are helpful.

3 years ago

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Edward Medfield, MA

I am very happy I reached out to them. The loan processor did a great job with all my questions in a timely manner. They did a fantastic job until the end.

3 years ago

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Nicole Mount Pleasant, SC

Good experience that is worth the wait time though it did take too long as it took almost five months. I am still glad I chose it because the closing cost is lower.

3 years ago