Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Samuel

They have very competitive rates. Everything went smoothly. We closed within a good time frame and the loan processor was very engaged and great with follow up. They kept me informed throughout the whole process.

5 years ago

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Stephen

I am very impressed with this company. The process was extremely easy and happened quickly. It was a pleasant experience and all happened online. They were prompt by taking care of all my questions.

5 years ago

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Debbie

The representative I had was vey accessible though other people that were involved were less accessible. It took a little longer than I would have thought it would’ve taken. I am glad I did it.

5 years ago

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Lloyd

I had some challenges with the website and trying to disclose documents and I only had one point of contact for if I had questions. I have still recommended them to several people and I am glad I did it because the rate was really attractive.

5 years ago

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Anonymous

The loan officer was very patient. It took a little while but the whole time it was a good experience. Customer service was excellent. I found them really helpful and comforting because they updated you constantly.

5 years ago

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Verified Customer

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Randall

I am glad I chose amerisave mortgage. Their interest rate was very low. Pretty much every time I make contact with anybody, they would get back to me quickly and answer my questions or tell me the additional info they needed.

5 years ago

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Anonymous

Amerisave gave me the best quote, I got some from a couple of other companies. They are very helpful and available when I need their help. They are pretty quick getting everything done. I am pretty happy.

5 years ago

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Verified Customer

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Shannon

We appreciate the person we worked with. He did a great job. The whole process was very easy and fast. I am definitely glad I did it so we could use our money more efficiently.

5 years ago

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Verified Customer

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Shakuntala

I think you guys are doing a great job. When I call, somebody answers the phone right away unlike other people. It is very easy process online and the guy walked me through it step by step.

5 years ago

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Verified Customer

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Ross

The company seems to have my best interest and they seem to be helpful. It is a great place to look for a refinance or a new loan. It was easy and everybody was helpful and friendly.

5 years ago

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Kevin

Everything was great. They were thorough and communicated well. They kept us familiar with everything that was going on. I do think they should get a new appraisal company for Nebraska.

5 years ago

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Peggy Prattville, AL

Process time was quick, around a month. Mr Originator and rep always quickly answered my questions. Originator explained whole process to me in a way I could understand everything

5 years ago

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Yolande Hollywood, FL

Saved me money. Process was quick and didn't cost me much to do. I was able to save on my mortgage and received Money back as well as escrow process was taken care of and easy

5 years ago

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Jim Hudson, NH

My initial experience was very satisfactory although there were some bumps in the road the initiator of the process was always within a text or email to correct the process not sure how it would have gone if not for him but overall a satisfactory experience

5 years ago

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Verified Customer

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Thomas Raleigh, NC

AmeriSave has reasonable rates. Everything has gone smoothly. He is always responsive to questions. I was little disappointed that I never got the papers that I requested but it didn’t make a difference at that point.

5 years ago

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Mary Stockton, CA

They have addressed all the issues I have had whenever I had questions. It took much longer than I had expected because of the pandemic and everything is slowing down but they were easy to work with and got me information when I needed it.

5 years ago

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Verified Customer

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Abhishek Winter Garden, FL

I am glad I chose AmeriSave. The rates are competitive. The process was very simple. Everything was well document. Everything is online. I really love the online portal. The loan associate was very good.

5 years ago

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Verified Customer

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Brandon Gwynn Oak, MD

I was referred to Amerisave by a friend and I am definitely glad I chose them. They are very responsive. Pretty much everything is online which is convenient and it works around your time.

5 years ago

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Verified Customer

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Robert Moscow, PA

They did me a great service and I am grateful for it. The two individuals I deal with were always there for me, answering questions and providing support. They are a very reputable company. They closed it quickly.

5 years ago

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Gary Allen, TX

Obtaining the loan was pretty easy with the online website that is well thought out. They usually get back to me the same day when I had question. The discount rate is good as is the origination fee. It was a good experience.

5 years ago

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Verified Customer

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Anonymous Virginia Beach, VA

My broker was great but I had to wait too long after I dealt with them and the next person did not communicate well and the loan went horrible, they need to get better customer service.

5 years ago

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Verified Customer

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Cece Columbia, MD

I went with them because they have good interest rate and also we had a mortgage with them before. The initial process was very easy. The person who took my application was wonderful to work with. The person who it was handed off to was not as positive.

5 years ago

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Verified Customer

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Todd Fort Lauderdale, FL

Their website was nice and easy to use. I always knew where I was in the process. They always answer the phone or call be before I even had to call them. It is a great experience.

5 years ago

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Verified Customer

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Daniel Glendora, CA

Best price and good process. It is very quick and easy. You just follow along with the computer. There are personal touches like test messages and they follow up. Also I saved a lot of money.

5 years ago

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Verified Customer

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Guthrie Prosper, TX

They have very good customer service. I was able to communicate with them over text, which was convenient. Obtaining the loan was an easy process. They did a good job. I am happy with them.

5 years ago

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Verified Customer

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Lisa

2 months ago Edited March 19, 2026

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Kirk

Because it was fast and easy. Jessica was great.

2 months ago

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Adesoji

Jonathan J was absolutely excellent throughout the entire mortgage process. From the beginning, he was clear, patient, and incredibly responsive. He took the time to explain every step and answered all of my questions with professionalism and kindness. l truly felt supported and informed the whole way through. Thanks to Jonathan, the process felt smooth and stress-free. Highly recommend!

11 months ago

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Phillip

Everyone is very helpful, my Wife and I are very pleased 😁

3 months ago

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Omar

Amazing team…very thorough and helped throughout the process

3 months ago

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Natalie

Quick and thorough service. Easy to review and sign documents.

3 months ago

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Thomas

I really enjoy the way Rebecca fought for me and what I wanted.

3 months ago

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John

I had a previous 2nd mortgage with Amerisave and was happy with their service

3 months ago

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Chuck Hendricks

Everyone has been outstanding starting with Julian then Gary even the appraiser they used and the closing title representative. My only recommendation once I receive my mortgage package initially I only had the option to set-up automatic payments was sending in avoided blank, check or deposit slip. Some thing I haven’t had in over 10 years. Once I reached out to customer service, they were able to walk me through a different website to set up the automatic payment from my bank account. It would probably be beneficial to most if that information was included in the welcome packet as another option for setting up payments.

1 year ago

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Eddie Bragg Morristown, TN

When we thought of the possibility of refinancing our home, a lot of questions came to mind. Do we stay with our current lender or explore what is available today. We tried with our current lender and did not get good vibes; like it was a bother to ask. After research, and many calls, I clicked on AmeriSave and things started to happened. Ken called and I gave him our information; he offered a great loan rate and the streamline process began to happen. A few days later Sabrina the processor called, and in a day Joey was calling to set a closing date. Professional, courteous and very well presented from the start to the final paper signing. This is the way it should be; WHAT A TEAM! Thank guys, Eddie and Rosemary

5 years ago

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John Wayne Stephens High Point, NC

I recently refinanced my home with Amerisave Mortgage, Brandon D represented me for the processing steps. This was a trouble-free refinance ending with a great interest rate.I thought I was going to have trouble proceeding with the loan because during the time the processing was being done I ended up with covid 19 but everything continued along smoothly.. I think I might have been the first virtual refinanced closing ever and John G took care of all the signing the processing and getting me the paperwork and having me sign it , he followed all the safety protocols for safety from the virus.I can't thank AmeriSave and everyone concerned all the way to the processor making sure everything was correct for closing. I love my new interest rate thank you John Wayne

5 years ago

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Verified Customer

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William

They had the best rates and the most friendly people to help me. They were really helpful.

4 months ago

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Janet

They were extremely helpful thru the entire process. very kind, empathetic, and courteous.

4 months ago

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Robert

Everyone, both Mr. Matthew M. and Ms. Erikson worked Diligently to move to closing.

4 months ago

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Steven

This company goes the extra mile . Great company to deal with .Always there to answer my questions. I would VERY much recommend them to anyone.

11 months ago

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Bonnie

I had a great experience! Everyone was easy to talk to, and my questions were always answered. I have no additional comments to add. Overall, I'm very satisfied with the service.

1 year ago

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Rhonda

I had limited interaction with their service, but my experience was mixed. Communication could definitely improve, as I often felt left in the dark. However, I can't deny that they did a good job overall. While there were some issues, I appreciate their efforts and would consider using them again.

1 year ago

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Jerry

Great experience with JR, who was reliable and kept his promises. His communication was refreshing and appreciated. However, I felt there could have been a clearer explanation regarding the process with the checks and title company. Overall, solid service but room for improvement in communication.

1 year ago

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Verified Customer

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James

Amerisave made my life easier. The loan that I obtained helped me with my finances. I would recommend Amerisave to anybody looking to save money on their mortgage.

1 year ago

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Anonymous

I had a wonderful experience at this establishment. The service was excellent. I highly recommend it to anyone looking for a great experience. 5 stars!

1 year ago

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Verified Customer

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Jason

Their responses were prompt and they were proactive in reaching out to me. Their availability and ease of contact made it simple to get my questions answered.

1 year ago

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Verified Customer

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Jeanine

I found Derek Z. to be available whenever I called. The customer service was impeccable and I appreciated their responsiveness. Highly recommended for any assistance needed!

1 year ago

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Nolan

I would rate my experience poorly because there was only one person who truly helped me throughout the entire process. I was expecting more support and guidance, but unfortunately, that was lacking. Hopefully, in the future, there will be better assistance available to customers like myself who rely on it.

1 year ago

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Paul

The guy named Jason, I gave him a 10 out of 5. But the person who handled my actual mortgage, I don't actually even know their name. That's how much I talked to her that she would get a -1. There is a very mixed emotion. It's messed up because my mortgage handler didn't actually do my mortgage. So it was a really, really jacked up experience.

2 years ago

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Verified Customer

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April

My service was phenomenal. My adviser was Philip and he went above and beyond to make sure all my information was submitted accurately and in a timely manner.

2 years ago