Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Mary Stockton, CA

They have addressed all the issues I have had whenever I had questions. It took much longer than I had expected because of the pandemic and everything is slowing down but they were easy to work with and got me information when I needed it.

5 years ago

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Verified Customer

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Thomas Raleigh, NC

AmeriSave has reasonable rates. Everything has gone smoothly. He is always responsive to questions. I was little disappointed that I never got the papers that I requested but it didn’t make a difference at that point.

5 years ago

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Verified Customer

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Abhishek Winter Garden, FL

I am glad I chose AmeriSave. The rates are competitive. The process was very simple. Everything was well document. Everything is online. I really love the online portal. The loan associate was very good.

5 years ago

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Verified Customer

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Gary Allen, TX

Obtaining the loan was pretty easy with the online website that is well thought out. They usually get back to me the same day when I had question. The discount rate is good as is the origination fee. It was a good experience.

5 years ago

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Verified Customer

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Robert Moscow, PA

They did me a great service and I am grateful for it. The two individuals I deal with were always there for me, answering questions and providing support. They are a very reputable company. They closed it quickly.

5 years ago

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Verified Customer

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Anonymous Virginia Beach, VA

My broker was great but I had to wait too long after I dealt with them and the next person did not communicate well and the loan went horrible, they need to get better customer service.

5 years ago

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Verified Customer

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Brandon Gwynn Oak, MD

I was referred to Amerisave by a friend and I am definitely glad I chose them. They are very responsive. Pretty much everything is online which is convenient and it works around your time.

5 years ago

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Verified Customer

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Daniel Glendora, CA

Best price and good process. It is very quick and easy. You just follow along with the computer. There are personal touches like test messages and they follow up. Also I saved a lot of money.

5 years ago

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Cece Columbia, MD

I went with them because they have good interest rate and also we had a mortgage with them before. The initial process was very easy. The person who took my application was wonderful to work with. The person who it was handed off to was not as positive.

5 years ago

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Verified Customer

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Todd Fort Lauderdale, FL

Their website was nice and easy to use. I always knew where I was in the process. They always answer the phone or call be before I even had to call them. It is a great experience.

5 years ago

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Verified Customer

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Guthrie Prosper, TX

They have very good customer service. I was able to communicate with them over text, which was convenient. Obtaining the loan was an easy process. They did a good job. I am happy with them.

5 years ago

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Verified Customer

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Mona Lutherville-Timonium, MD

They answered all my questions and were a big help.

2 months ago

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Elsie Marbury, MD

The representatives were very pleasant and knowledgeable.

2 months ago

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Wayne Wakulla Springs, Florida

Fast service, nice people, and quick turnaround.

2 months ago

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Jeffrey Tulsa, Oklahoma

A good experience, fast closing. Very helpful staff.

2 months ago

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Suzanne Seguin, TX

They had good reviews and quick delivery

2 months ago

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Louis North Branford, CT

everything went smoothly, evereyone was right on top of everything

2 months ago

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Verified Customer

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Mona Pearl City, Hawaii

Very helpful, walked me through the process

2 months ago

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Jennifer

Good to deal with. I contacted them constantly to ask questions.

3 months ago

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Chuck Hendricks

Everyone has been outstanding starting with Julian then Gary even the appraiser they used and the closing title representative. My only recommendation once I receive my mortgage package initially I only had the option to set-up automatic payments was sending in avoided blank, check or deposit slip. Some thing I haven’t had in over 10 years. Once I reached out to customer service, they were able to walk me through a different website to set up the automatic payment from my bank account. It would probably be beneficial to most if that information was included in the welcome packet as another option for setting up payments.

2 years ago

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Eddie Bragg Morristown, TN

When we thought of the possibility of refinancing our home, a lot of questions came to mind. Do we stay with our current lender or explore what is available today. We tried with our current lender and did not get good vibes; like it was a bother to ask. After research, and many calls, I clicked on AmeriSave and things started to happened. Ken called and I gave him our information; he offered a great loan rate and the streamline process began to happen. A few days later Sabrina the processor called, and in a day Joey was calling to set a closing date. Professional, courteous and very well presented from the start to the final paper signing. This is the way it should be; WHAT A TEAM! Thank guys, Eddie and Rosemary

5 years ago

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John Wayne Stephens High Point, NC

I recently refinanced my home with Amerisave Mortgage, Brandon D represented me for the processing steps. This was a trouble-free refinance ending with a great interest rate.I thought I was going to have trouble proceeding with the loan because during the time the processing was being done I ended up with covid 19 but everything continued along smoothly.. I think I might have been the first virtual refinanced closing ever and John G took care of all the signing the processing and getting me the paperwork and having me sign it , he followed all the safety protocols for safety from the virus.I can't thank AmeriSave and everyone concerned all the way to the processor making sure everything was correct for closing. I love my new interest rate thank you John Wayne

5 years ago

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Verified Customer

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Jacqueline

They curious & knowledgeable. If I had questions they had the answers! Just easy to work with!

4 months ago

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Genaro

Very professional people they all answered my questions. Return my calls really really good.

4 months ago

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Valerie

4 months ago

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Stephen

You were recommended by The VA. While working with them they were very professional.

4 months ago

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Verified Customer

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Patsy

Everyone was so professional and helpful. Timothy O. was truly a blessing to me!

4 months ago

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Jerry

From start to closing every step of the way Tyler and his crew took excellent care of me.

4 months ago

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Guillermo

I had a previous dealing with Blake Roberts and didn't hesitate to use him again

4 months ago

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Harold

Professional and knowledgeable staff was able to process my mortgage quickly and efficiently.

4 months ago

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Reynaldo

I had a great expierence with AmeriSave Chili Stevenson and Thea R. were amazing!. Thanks.

4 months ago

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Verified Customer

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Louise

John is friendly and professional. He explains everything throughout the process.

5 months ago

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Joseph

Ratings were good so I contacted them. They gave me what I was looking for with up front numbers.

5 months ago

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Denise

They are wonderful! From the loan officers to the completed loan all went well!!!

5 months ago

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Vered Washington, District of Columbia

to get the loan was easy and fast but everything after that is a DISASTER !

1 month ago

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Patricia

I had a terrible experience with customer support. They denied my claim for air conditioner issues, insisting on a home inspection report that I don't have. I paid for the warranty, and it's frustrating that they require documents I never needed before. I expected better service and support for my warranty.

1 year ago

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Bonnie

I had a great experience! Everyone was easy to talk to, and my questions were always answered. I have no additional comments to add. Overall, I'm very satisfied with the service.

1 year ago

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Jerry

Great experience with JR, who was reliable and kept his promises. His communication was refreshing and appreciated. However, I felt there could have been a clearer explanation regarding the process with the checks and title company. Overall, solid service but room for improvement in communication.

1 year ago

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Verified Customer

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Rhonda

I had limited interaction with their service, but my experience was mixed. Communication could definitely improve, as I often felt left in the dark. However, I can't deny that they did a good job overall. While there were some issues, I appreciate their efforts and would consider using them again.

1 year ago

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James

Amerisave made my life easier. The loan that I obtained helped me with my finances. I would recommend Amerisave to anybody looking to save money on their mortgage.

1 year ago

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Jason

Their responses were prompt and they were proactive in reaching out to me. Their availability and ease of contact made it simple to get my questions answered.

2 years ago

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Anonymous

I had a wonderful experience at this establishment. The service was excellent. I highly recommend it to anyone looking for a great experience. 5 stars!

2 years ago

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Jeanine

I found Derek Z. to be available whenever I called. The customer service was impeccable and I appreciated their responsiveness. Highly recommended for any assistance needed!

2 years ago

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Nolan

I would rate my experience poorly because there was only one person who truly helped me throughout the entire process. I was expecting more support and guidance, but unfortunately, that was lacking. Hopefully, in the future, there will be better assistance available to customers like myself who rely on it.

2 years ago

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Verified Customer

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Paul

The guy named Jason, I gave him a 10 out of 5. But the person who handled my actual mortgage, I don't actually even know their name. That's how much I talked to her that she would get a -1. There is a very mixed emotion. It's messed up because my mortgage handler didn't actually do my mortgage. So it was a really, really jacked up experience.

2 years ago

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Vicki

One agent that I had was awesome. The other one was not bad, but just did not seem as well educated in your way. Esther Aubrey is amazing. So if you could model your employees after her, I would do that.

2 years ago

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Anonymous

They're real good, friendly, and professional. But they charge way too many fees. I borrowed like 20,000 on my house and it cost me 26,000. So that wasn't very much of a good deal.

2 years ago

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Verified Customer

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April

My service was phenomenal. My adviser was Philip and he went above and beyond to make sure all my information was submitted accurately and in a timely manner.

2 years ago

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Robert Kings Mountain, NC

The sales people and loan officers are very personable and professional. They were great explaining my loan process and I felt comfortable working with them.

2 years ago

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Vince Neelen Zoetermeer, ZH

This was our 2nd loan through Amerisave both times great great experiences. Started with loan Originator Lucas D. Whole process ending in 3 weeks very satisfied

2 years ago