Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Craig Butcher Fremont, CA

Love the communication from all parties. Quick response from everyone, Catherine was amazing

9 months ago

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Verified Customer

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Kenneth

Everybody was really nice and helpful. They're very prompt in answering questions.

11 months ago

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Verified Customer

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Karen

I chose it for the low monthly rate, and I'm glad I did. They're courteous and prompt.

11 months ago

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Verified Customer

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Benjamin

I don't know that much about them. They gave me the best interest rate and extra time.

11 months ago

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Verified Customer

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Linda OLeary Westmont, IL

Seamless refinance process. Very communicative. I was in their best interest. Robert Forgey and Benjamin Thomas were awesome!

1 year ago

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Verified Customer

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Joyce Miami, FL

They were very courteous and professional. They went way beyond the call of duty to assist me. Thank you Amerisave

1 year ago

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Verified Customer

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Kevin

The timing it was went pretty smooth. The teams did a good job following up and getting me communication timely.

1 year ago

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Verified Customer

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anonymous

Buying a house is always painful, but I guess your customer service walked me through the difficult process.

1 year ago

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Verified Customer

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J.

Blake R. walked me through the process. He knew what he was talking about and everything he told me was true.

1 year ago

Reply from AmeriSave Mortgage

J, thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Verified Customer

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Isaias Palmdale, CA

The process of getting a loan was pretty good, and the customer service, they took care of me pretty well.

1 year ago

Reply from AmeriSave Mortgage

Isaias, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Suganya Windsor, CT

They were easily reachable at whatever time I needed and whatever help I needed, they were ready to do that.

1 year ago

Reply from AmeriSave Mortgage

Suganya, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Anonymous Ranson, WV

The only person that ever communicated with me was the loan officer. The loan officer was hit and miss. They didn't know what was going on with the loan or didn't know what was being processed at the time, so it was awful.

1 year ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. When you do call or e-mail us, please be sure to notate the site where your review was posted. We look forward to speaking with you.

Apr. 21st, 2023

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Verified Customer

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Evghenii Paducah, KY

They were great, accessible, approachable, professional and getting a loan was straightforward, simple, and personal.

1 year ago

Reply from AmeriSave Mortgage

Evghenii, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Charles La Fayette, GA

The loan officers were very helpful. Everybody's good. I used them once before and I am glad I did it again.

1 year ago

Reply from AmeriSave Mortgage

We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 18th, 2023

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Verified Customer

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Anonymous Anna, TX

I was shopping for a refinance and they reached out and gave me the best deal. The person that helped me was very responsive.

1 year ago

Reply from AmeriSave Mortgage

We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 18th, 2023

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Verified Customer

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Hank Ashland, OH

The team I worked with was extremely helpful. Their paperwork trails are redundant, repetitive and overbearing.

1 year ago

Reply from AmeriSave Mortgage

Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 18th, 2023

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Verified Customer

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Mark Charlotte, NC

It was great, maybe just some just tedious at times, not always being able to get hold of everyone. I felt well supported. I'm very happy.

1 year ago

Reply from AmeriSave Mortgage

Mark, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Damian Indianapolis, IN

They're easy to work with and simple process. They gave me every detail and everything I needed. No hassle.

1 year ago

Reply from AmeriSave Mortgage

Damian, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Darlene Chesapeake, VA

It was just so easy. Everybody was very helpful, pleasant and informative and stayed on top of their game.

1 year ago

Reply from AmeriSave Mortgage

Darlene, Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Maurice Fort Fairfield, ME

We had some real paperwork problems, took a long time, but it wasn't all their fault. They tried real hard to get it straightened out. Just took a while.

1 year ago

Reply from AmeriSave Mortgage

Maurice, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 23rd, 2023

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Verified Customer

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Joshua Spring Creek, NV

They were always calling and asking if we had any questions or if there was anything they needed help with.

1 year ago

Reply from AmeriSave Mortgage

Joshua, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 23rd, 2023

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Verified Customer

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Jennifer R Wooten Hazlehurst, GA

Great service, loan officer was very helpful anytime that I reached out to her! Leslie C. was great!

1 year ago

Reply from AmeriSave Mortgage

Ms. Wooten, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 6th, 2023

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Verified Customer

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Joseph Evans Macclenny, FL

2nd time my wife & I have use AmeriSave & it turned out to be a easy process for us & truly a Blessing for us again.

1 year ago

Reply from AmeriSave Mortgage

Mr. Evans, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 6th, 2023

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Verified Customer

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jeff merimee Bowling Green, KY

All persons involved with our loan were knowledgeable, and presented tireless effort to accomplish our needs

1 year ago

Reply from AmeriSave Mortgage

Mr. Merimee, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 23rd, 2022

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Verified Customer

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Poden Springdale, AR

It's easy to do it. Sometimes it's hard to get a hold of them on phone calls, but the e-mail works too.

1 year ago

Reply from AmeriSave Mortgage

Poden, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Verified Customer

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Padmini

My loan officer, Adam Hurst, was really clear and really responsive and really helpful. They are efficient

1 year ago

Reply from AmeriSave Mortgage

Padmini, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Verified Customer

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Jonathan Shepherdsville, KY

They all just took care of me really good and everybody was on point and it was just a smooth process.

1 year ago

Reply from AmeriSave Mortgage

Jonathan, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 8th, 2022

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Verified Customer

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Ed Tourville Magalia, CA

it took over 4 months to do a simple loan, now that is funded the insurance are still messed up. I have filed complaints with the BBB and will also file with CFB. I have had to pay out of pocket to keep my insurance which was get up in the loan which the processor missed.

1 year ago

Reply from AmeriSave Mortgage

Mr. Tourville, AmeriSave is in receipt of your complaint and a response is forthcoming.

Dec. 2nd, 2022

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Verified Customer

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Josefina Desoto, TX

The service was really good. Jessica was really explicit when we were trying to get our loan. I got the best rate.

2 years ago

Reply from AmeriSave Mortgage

Josefina, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 17th, 2022

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Verified Customer

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Agnes B Cordoba Martinez Albuquerque, NM

Very helpful throughout the process. They streamlined what needed to be done through a wonderful website.

2 years ago

Reply from AmeriSave Mortgage

Agnes, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Nov. 10th, 2022

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Verified Customer

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Mark Shawnee Mission, KS

The loan process I felt took a little bit longer than I anticipated. But overall it was fairly good.

2 years ago

Reply from AmeriSave Mortgage

Mark, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 19th, 2022

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Verified Customer

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Victoria Toccoa, GA

They answered all my questions. It went really smooth, and I had no issues watsoever. Thank you for making it easy.

2 years ago

Reply from AmeriSave Mortgage

Victoria, Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 19th, 2022

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Verified Customer

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Tyrone Ragland New Market, AL

Very professional kept me up on what was happening worked very well with the team made me fell very comfortable

2 years ago

Reply from AmeriSave Mortgage

Tyrone, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 6th, 2022

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Verified Customer

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Barbara Waynesburg, KY

They were very efficient and any time I had a questions I just e-mailed them and they answered all our concerns

2 years ago

Reply from AmeriSave Mortgage

Barbara, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 29th, 2022

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Verified Customer

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Melissa Cloquet, MN

They're very quick to reply and remedy any issue came up or any questions. They are very easy to request. Very convenient.

2 years ago

Reply from AmeriSave Mortgage

Melissa, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 21st, 2022

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Verified Customer

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Darren C Nesmith Lebanon, PA

Helped and alot of patience with us from the start to end due to understand the whole process of buying a house

2 years ago

Reply from AmeriSave Mortgage

Mr. Nesmith, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 9th, 2022

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Verified Customer

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Karmella Minor

Very helpful and patience, went the extra mile in helping me understand all that was being done and required

2 years ago Edited January 10, 2024

Reply from AmeriSave Mortgage

Karmella, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 9th, 2022

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Verified Customer

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John Russell Lane Dallas, TX

I was able to close the loan on time with few surprises. Did require multiple trips to the title company to sign documents.

2 years ago

Reply from AmeriSave Mortgage

John, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 9th, 2022

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Verified Customer

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JANET Arlene YEAZEL Englewood, OH

The application process was easy. I had real problems with communicating with the underwriter and he made numerous mistakes in processing my loan payoffs.

2 years ago

Reply from AmeriSave Mortgage

Ms. Yeazel, We sincerely appreciate your feedback regarding your mortgage experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.

Sep. 9th, 2022

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Verified Customer

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Sara D mallott Boonville, MO

Michelle W is the most pleasant person to refinance with . She is so nice a really made it all make since .

2 years ago

Reply from AmeriSave Mortgage

Ms. Mallott, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 25th, 2022

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Verified Customer

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KIM KIRK Englewood, CO

Great to work with, they were responsive and quick to get everything done for me. No issues at all

2 years ago

Reply from AmeriSave Mortgage

Kim Kirk, Thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 11th, 2022

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Verified Customer

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Michael McKinley Smithfield, KY

Jonathan Moore was knowledgeable, personable, and always made himself available to answer questions.

2 years ago

Reply from AmeriSave Mortgage

Mr. McKinley, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 11th, 2022

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Verified Customer

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Robert Hooks Iron Station, NC

By talking to people who know what there doing and the easy explanation of every step through the process.

2 years ago

Reply from AmeriSave Mortgage

Mr. Hooks, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 4th, 2022

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Verified Customer

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Mohamed Alim

The loan official I worked with, he was very nice. They are very reliable. The process was not so easy for me.

2 years ago

Reply from AmeriSave Mortgage

Mohamed, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Mychaela

They gave quick responses to any questions I had. It was a very easy process, the lenders are great. Very streamlined.

2 years ago

Reply from AmeriSave Mortgage

Mychaela, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Leigh Asheboro, NC

Appraisers were inexperienced and had no knowledge of the market. When Amerisave was presented with facts supporting the failure of the appraiser, they did nothing. Communication was horrible once the first person "hooks" you. Never trust them and I would not advise anyone to use them. I wasted my time and money.

2 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We currently do not have enough information to reach out to you directly at this time and would appreciate the opportunity to speak to you further about your experience. Please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. We hope to hear from you soon.

Jul. 8th, 2022

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Verified Customer

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Ken Newman Bastrop, TX

On time, professional and friendly service. It was easy and without pressure to complete the entire process.

2 years ago

Reply from AmeriSave Mortgage

Ken Newman, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 23rd, 2022

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Verified Customer

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Andrew Welch Blaine, WA

The application process was seamless, but I'm mad Amerisave sold our mortgage after the rep we dealt with explicitly said you don't sell mortgages.

2 years ago

Reply from AmeriSave Mortgage

Andrew Welch, We sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. We look forward to speaking with you.

Jun. 16th, 2022

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Verified Customer

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Megan Deserio Cleveland, OH

Loan process and contacts were phenomenal. What's not phenoma is the customer service department when wanting info on auto drafts. Arghhhh!!! Nightmare.

2 years ago

Reply from AmeriSave Mortgage

Megan Deserio, We are sorry to hear about this experience and need to identify you so that we can research this further. Please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com with your preferred contact information. Thank you!

Jun. 16th, 2022

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Verified Customer

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Benjamin Mission Viejo, CA

There were a few hiccups at the beginning, but I'm glad I selected them. After the initial trouble, it eventually became pretty straightforward.

2 years ago

Reply from AmeriSave Mortgage

Benjamin, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022