Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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C Canton, GA

The people you speak to are great and helpful however their automated proves can cause a long delay in the process. We started in November and didn’t close until the end of April.

5 years ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer Care Team at our toll-free number: 888-700-4026 or by email at customersatisfaction@amerisave.com.

Jul. 22nd, 2021

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Verified Customer

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Suzanne Clayton, NC

I worked with Andrew and he was excellent. My loan was closed in three days. They kept up on everything. I am extremely pleased.

5 years ago

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Verified Customer

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Chase Morgan, UT

Process is quick but it took me a while to find out who to pay with my mortgage after it was all said and done. I am still glad I did it.

5 years ago

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Verified Customer

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David Louisville, KY

Support is always available to answer questions. I like everybody. The process was very easy. I am satisfied with what they did.

5 years ago

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Verified Customer

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William Madisonville, KY

I am glad we chose Amerisave. Everything went smooth. We closed with no issues. It was really good customer service. We worked a lot with Sean and he was wonderful.

5 years ago

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Verified Customer

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Shane Kuna, ID

All the documents required are easily attainable so it is simple and convenient. I could do it remotely when I was traveling. It went pretty smooth.

5 years ago

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Verified Customer

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Anonymous La Mesa, NM

It is okay but they took a really long time to get everything. There were issues with the underwriting. They monitored my credit for like six months and it was a VA sponsored loan so I don’t know why they did that.

5 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jul. 21st, 2021

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Anonymous Brookings, OR

Process of getting the loan is very fast and simple. Anytime I had a question, it was easy to get a hold of someone and easy to get answers that I need.

5 years ago

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Verified Customer

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Aaron Galesburg, IL

The loan officer helped us through the tough times. She was always there for us when we needed us. They gave us a chance when nobody else would.

5 years ago

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Verified Customer

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Edivaldo A Fontes Boca Raton, FL

Great team worked to get us the best rate and record fast closing. Nas Nouilati was decisive in our decision, for his great services.

5 years ago

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Stephen B Smith Stuttgart, AR

I feel like I probably could have gotten a little lower rate somewhere else but liked the ease of using Amerisave for the second time in about 15 months.

5 years ago

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Larryjoe Brown Manchester, MI

I was told my first mortgage payment will not be until 7/1. Well something went wrong between AmeriSave and the title company, making my first payment due 6/1.

5 years ago

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Verified Customer

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Jeffery Albright Goose Creek, SC

My refinance was painless and quick.they always let me know if there was any problems in all AMERISAVE MORTGAGE was GREAT!!!!

5 years ago

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William Windsor, SC

They seem to be doing a pretty good job. It was very easy in the early stages though it got a bit more difficult in the end. Still I am glad I did it.

5 years ago

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Andre Johns Island, SC

They offered me the best value compared to the other mortgage leaders and it was very quick and easy. They would respond within minutes.

5 years ago

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Verified Customer

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Kevin Shelton, CT

They were extremely helpful and thorough. They kept it moving and were responsive to my questions. It was a really nice experience.

5 years ago

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Verified Customer

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Danny Oakland, TN

All the people are very friendly and courteous. They helped me with all my needs. It was easy and it has auto pay. I am very pleased with it.

5 years ago

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Verified Customer

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Elwood Roanoke Rapids, NC

Everybody I talked with did a really good job. If we had any questions, they were very polite and quickly answered them. We are very pleased.

5 years ago

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Verified Customer

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Brent Auburn, WA

The guy who handles my loan is outstanding. Sometimes there was some run around getting the necessary paperwork but they have the best rate.

5 years ago

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Verified Customer

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Miguel Miami, FL

Everything was explained upfront. Communication was good. Whenever I had a questions or doubts, customer support was quick.

5 years ago

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Verified Customer

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Angela Greenville, SC

It took more than a month to close but they were helpful for any question I had. I am glad I used them. They were my first choice.

5 years ago

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Verified Customer

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Jumana Waxhaw, NC

I’m very glad I did it. I was looking for a lower rate and they were able to do it fast and easily. They are very organized and attentive.

5 years ago

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Verified Customer

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Deb Braden Vinemont, AL

They are a great company to work with they kept us informed of how everything was going all the way through our loan process

5 years ago

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Edward Medfield, MA

I am very happy I reached out to them. The loan processor did a great job with all my questions in a timely manner. They did a fantastic job until the end.

5 years ago

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Yixin Maricopa, AZ

Everything went well. I like that I can pay online, that it why I got the loan form Amerisave and they are rated the best. They are helpful.

5 years ago

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Verified Customer

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Nicole Mount Pleasant, SC

Good experience that is worth the wait time though it did take too long as it took almost five months. I am still glad I chose it because the closing cost is lower.

5 years ago

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Verified Customer

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C Santa Rosa Beach, FL

It was easy to do remotely. Whenever I reached out with a question, they were able to answer right away. Communication was good.

5 years ago

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Verified Customer

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Robert Sun City, AZ

I would recommend them to anyone. Everybody is really good and professional. They beat their competitors. They did a really good job.

5 years ago

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Verified Customer

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Dianne Fryeburg, ME

Everything went easy and well. They are trustworthy. It was a very good experience. They walked me through it in chunks.

5 years ago

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Verified Customer

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David Naperville, IL

There were times when it was hard to get a hold of somebody but mostly communication was good throughout and the process is easy.

5 years ago

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Verified Customer

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Robert Morgan Hill, CA

Now that it is over I am glad I did it. They had to give me a new loan agent that knew what he was doing. I think they should find more agents that are skilled in reading tax returns. It is the best pricing.

5 years ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer Care Team at our toll-free number: 888-700-4026 or by email at customersatisfaction@amerisave.com.

Jun. 3rd, 2021

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Verified Customer

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Gina Rossan Genoa, NV

They have excellent customer service and great team work. Answered all of our questions along the way in a timely manner!

5 years ago

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Verified Customer

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Ravi Gehlot Sarasota, FL

My agent was great to work with. I also got exactly what I wanted. Given the complexity of the entire process, it was made easy.

5 years ago

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Verified Customer

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Scott D Attleboro, MA

Phil B. is an excellent originator. He went above and beyond to ensure I was valued and that my loans closed as planned.

5 years ago

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Verified Customer

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Matt Rancho Cucamonga, CA

They were quick in response to my initial application and everything progressed fast and simple with good communication after that.

5 years ago

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Verified Customer

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Franklin Montrose Heights, VA

All the tech works and the process is easy. Andrei was a great loan officer. He crafted a strategy that would benefit us.

5 years ago

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Verified Customer

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Sherry Newport, TN

Never had to wait longer than a day to get answers to our questions. The process went very smoothly. The representative was easy to contact.

5 years ago

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Verified Customer

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Carolyn Nashville, TN

They were professional and experienced. It was really easy. I had a good experience. They are all very professional and reliable.

5 years ago

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Verified Customer

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Frank Idaho Falls, ID

There was a little bit of confusion but other than that it was really good. They did a great job explaining everything. It has turned out great.

5 years ago

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Verified Customer

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Anonymous High Ridge, MO

Everybody we’ve talked to has the best attitude. All around they were friendly. It is easy and we had it done in a matter of two weeks.

5 years ago

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Verified Customer

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Marie Las Vegas, NV

I am a repeat customer. The process is all online and streamlined. They were very courteous and easy to understand and responsive.

5 years ago

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Verified Customer

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Benjamin Portsmouth, VA

The new program they have running has made it so much easier. They are very helpful and respectful. They have done an awesome job for me.

5 years ago

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Verified Customer

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Kyle Chevy Chase, MD

Relatively easy. I wish you could close without someone having to come to your house but I don’t know if that is possible. It would be cool.

5 years ago

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Verified Customer

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Shel Fontana, WI

They pride themselves on both low rates & great service. When you hit snags & problems, they will redouble their effort to promptly fix them.

5 years ago

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Verified Customer

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Ramky Somarouthu Suwanee, GA

They provided fast and competitive service and best mortgage rates. Closed in short time compared to other lenders. Highly recommended

5 years ago

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Verified Customer

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Russell Saint Petersburg, FL

My loan officer was very knowledgeable and very easy to talk to. They explained things extremely well. I am glad I went with them.

5 years ago

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Verified Customer

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Kimberley Leesburg, GA

The person I worked with was very informative and I heard from him every day. It took less than forty five days to close.

5 years ago

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Verified Customer

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Carmen Sierra Vista, AZ

They were very very understanding and they kept me informed all the time. Tthe loan officer was very friendly very concerned about my needs.

5 years ago

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Verified Customer

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Paul Galloway, OH

They kept me in the loop the whole way from the beginning and to the end just like they should be doing so it was perfect.

5 years ago

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Verified Customer

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Nate Palm Coast, FL

The loan originator Tim was very helpful, and got me the type of loan that I had wanted, underwriting process was the more difficult part

5 years ago