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AmeriSave Mortgage

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9.9

Overall Score

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Sharon Abingdon, MD

Whenever I had a question (because I'm not real good with computers and stuff) they helped me. It was so easy.

2 years ago

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James Texas City, TX

The people who are contacting me were awesome, very helpful and very courteous and very professional.

2 years ago

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Dana Lawrenceville, GA

My loan officer was fantastic and always accessible and knowledgeable. He made it a lot easier for me.

2 years ago

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Mohamad Austin, TX

The system and the people were really top notch. We always have been really pleased with the whole process

2 years ago

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Jacob Rigby, ID

They respond anytime I have a question There was a couple issues here and there but Amersive was great

2 years ago

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Tamika Alpharetta, GA

We got a really good loan officer. They worked hard to respond back and kept everything well scheduled

2 years ago

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jeff s Deerfield Beach, FL

great professionalism closed my loan a little over 3weeks gave me closing credits towards my closing cost

2 years ago

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David Majdecki Slane Pittsburgh, PA

Everyone involved made this transaction very easy. Especially Joy who walked us through every step of the way.

2 years ago

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Daniel Ford Plainfield, IL

Awesome customer service and always following up to make sure everything is going according to plan

2 years ago

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Aron Peterson Kerrville, TX

It was a quick and easy refi, they kept me up-to-date with emails keeping me informed with the progress.

2 years ago

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John Palm Coast, FL

They have the best rate but the process is very bad and support is very poor. Only the loan officer was the one who could really help us because he gave a damn. I think they need to change the process. Especially the portal and communication process. I am not happy I did it.

2 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 14th, 2022

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Amy Anton, TX

Highly recommend. They were great to work with. I feel like they needed all the necessary documentation.

2 years ago

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Sean Eugene, OR

Was easy to get a hold of them. They were quick with answers. The process was easy and quick. I am glad I used them.

2 years ago

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Anonymous Saint Louis, MO

It is going smoothly. They really worked with me for my first time buying a home. They helped me chose the right plan. I am glad I went with them.

2 years ago

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Gerald E Paden Carlisle, PA

Very helpful and moved entire process along very smoothly. Much, much better than our normal bank PNC.

2 years ago

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Rick Jones Cary, NC

I've now used AmeriSave two times to re-fi and both times the process has been smooth and without any issues.

2 years ago

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James Rickman, TN

Everyone I worked with was amazing. They were very knowledgeable. It was a great experience overall. They were great.

2 years ago

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Brandon Oklahoma City, OK

Because everyone was extremely helpful and friendly, it made the process easy to understand. Keep up the good work.

2 years ago

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Lorraine Thomas Rocklin, CA

Great customer service and knowledgeable agents whom go above and beyond to help you understand the.loan process.

2 years ago

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Darrell Dacula, GA

It only took two weeks from start to finish. It is very user friendly and thus far excellent work with.

2 years ago

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Michael New Orleans, LA

Amerisave had the best interest rate for me. It was quick and easy getting it done. I am glad I did it.

2 years ago

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Brian Bozeman, MT

I saw them on a TV commercial and I am glad I am went with them. It was easy. The loan officer walked us through it.

2 years ago

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Diane E. Richendollar Carlyle, IL

They were there for me through thick and thin. When I needed answers, they were willing to give me them.

2 years ago

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Thomas Sunbury, PA

My loan officer was very good at getting back to me. The other guy, I forgot his part, was not so great at it. I am still happy I went with them.

2 years ago

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Nadege Union, NJ

My loan officer was very knowledgeable and responded quickly. The process was easy and the rate was low.

2 years ago

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Antoinette Love Roselle, NJ

Service provided during initial process. However, less than 60 days at completion of process mortgage resold.

3 years ago

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Rose Consigli Littleton, CO

Honest and great rates! We've looked at other mortgage companies and we always end up back with AmeriSave!

3 years ago

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Anonymous Myrtle Beach, SC

All my questions were answered. Customer service was great. Everyone was great to work with. It is a good deal.

3 years ago

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Stephan Windham, ME

They offer good rates and the service is simple, efficient, and professional. I am glad I chose them.

3 years ago

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Amber

My rep was awesome. He went above and beyond for me. Anytime I had to deal with people, everyone was really awesome and great at answering questions.

3 years ago

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Pauline Scarborough, ME

We are glad we used Amerisave because of the low rate. I haven't even needed customer service or additional help.

3 years ago

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Alexandru Franklinton, NC

All my hiccups and concerns were addressed. The loan officer was very good. He was very fast and responsive.

3 years ago

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Adam Greenville, RI

My loan officers are excellent. The only annoying thing is sometimes I get a lot of their automated emails.

3 years ago

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Joseph Albuquerque, NM

It took three months. I had some issues but customer service was good. The last person assigned to my case really turned things around.

3 years ago

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Adam Panama City, FL

They are able to match or beat any other offer. The process was very easy. They were responsive to our needs.

3 years ago

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Albert Worthville, KY

My interactions with my loan officer were extremely easy and very efficient. They were able to respond quickly.

3 years ago

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Ryan Durham, NC

I am glad I chose it because it went quick, we were able to close within thirty days, and Brandon was very helpful.

3 years ago

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kathy Gehr Hayward, CA

Quick, trustworthy and efficient. We were so surprised how quick our refinance loan was processed.

3 years ago

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Ariel Martinez Miami, FL

Overall good experience, but Amerisave's response time to my questions could have been better during loan processing period.

3 years ago

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peter fong sam Walkersville, MD

quick response to questions/concerns; working for the customers' best interest; excellent customer service

3 years ago

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Gowtham Austin, TX

Customer service is pretty supportive throughout the entire process. They give very detailed responses.

3 years ago

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Jeffrey Louisville, KY

My loan officer made a good case and did everything I needed to do so I am glad I signed up with AmeriSave.

3 years ago

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Edward Chicago, IL

Amerisave did a very good job. Customer support was good and both the reps were very helpful. It was smooth.

3 years ago

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Arthur Ballwin, MO

Everything was easy to navigate and it was all done online. All my questions were answered in a timely manner.

3 years ago

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Jennifer Kennesaw, GA

The best rate and good service and my broker was great but the closing attorney was horrendous and a poor reflection of the company.

3 years ago

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Jeffrey Hillsboro, OR

Everything I needed, I got quickly with great customer service. It is very quick. It was one in less than 30 days.

3 years ago

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Gabriela San Antonio, TX

We were informed of what was going on every step of the way so everything was good. All our questions were answered.

3 years ago

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Anonymous Dover, AR

The people that work the phone are very knowledgeable. I had a great experience. They are doing a fantastic job.

3 years ago

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Paresh Pattani Portland, OR

Great customer service, great rates. Through AmeriSave I have financed 2 refinancing and 2 home purchases.

3 years ago

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Barbara Ruppel Palmdale, CA

AmeriSave was easy to work with and our loan officer was there for all our questions and very helpful

3 years ago