Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Diodis Espinosa Vancouver, WA

AmeriSave did an excellent work. They‚Äôre great people. I could go throughout the process without having any issues.

5 years ago

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Verified Customer

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Linda San Tan Valley, AZ

Friendly, Quick, Responsive, Easy to use technology, Loan Officer Connor G. was very knowledgeable, responded with urgency to all of our questions.

5 years ago

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Dana Washington, DC

I am happy I stayed with them. They are easy to work with. They were very good about getting back to me even during the holidays.

5 years ago

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Verified Customer

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Saad Pflugerville, TX

Steve was really good and made the process very seamless. He was on top of things and kept s updated through the process, which was helpful.

5 years ago

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Verified Customer

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Randy Palmdale, CA

The people I worked with were very professional, I appreciate their professionalism. They would respond right away. Everything had turned out okay so I am glad I chose them.

5 years ago

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Verified Customer

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Rodrigo Lodi, NJ

I am very glad I did it. They offer a really good service. They were all very professional and accurate. They’ll explain it all to you.

5 years ago

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Verified Customer

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Denise Cabral Woonsocket, RI

So far, I couldn't be more pleased. The process seemed daunting (I'm 69), but Orin had the patience to get me through.

5 years ago

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Verified Customer

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Felix Discovery Bay, CA

Amerisave is simply the best. The best deal with the best rates. Everything went very well. I am very happy with the overall process.

5 years ago

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Verified Customer

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Patricia Vincentown, NJ

Dealing with this company was absolutely stress-free. They have a very smooth refinance process. They also have very incredible employees.

5 years ago

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Verified Customer

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Srihari Plano, TX

I went with this company because they had really good rates. The process was convenient and straightforward. They were very helpful as well.

5 years ago

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Verified Customer

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Jonathan Herndon, VA

They were very responsive and I'm glad I went with them. They are very efficient, prompt, and always kept me informed throughout the whole process.

5 years ago

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Verified Customer

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Sharif

They have good value for their service. Everything worked well for me during the process. My loan officer was very helpful.

5 years ago

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Verified Customer

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Chelsa

My loan officer was amazing. The process was simple and they were able to refinance my house when a lot of people couldn't.

5 years ago

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Verified Customer

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Denise

Everyone I talked to in this company was fantastic. It was an easy process that was done primarily through email and online.

5 years ago

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Verified Customer

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Karl

I went with this company because they had the lowest rates. It took three months to get the mortgage, and my loan officer was very nice.

5 years ago

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Verified Customer

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Michael

The process was great! It was easy but took a little longer than I would have liked. They were very responsive the whole time.

5 years ago

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Verified Customer

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Adam

Overall it was a good experience. It is the cheapest rate of all the lenders and they are always accommodation. I recommend it.

5 years ago

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Verified Customer

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Matthew

Very good communication. They let me know everything I needed to proceed in the process and of the three competitors, they gave me the cheapest rate.

5 years ago

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Verified Customer

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Heidi A. Williams Manassas, VA

Found them by accident. Was introduced to Brent B and he was magical. We actually refinanced twice with them. Absolutely no problems!!!

5 years ago Edited January 10, 2024

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Verified Customer

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Robert

I feel like my person understood what was important to me and she listened to me. The automation of the website worked out great for me.

5 years ago

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Verified Customer

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Maria

Excellent customer support, it was exemplary. The process was very smooth. They provided me the best option to refinance.

5 years ago

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Verified Customer

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Chad

I choose AmeriSave because I liked that we had options. We could pick what was best for us. Our agent answered all our questions and followed up. It was very professional.

5 years ago

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Verified Customer

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Robert Marshall

Almost effortless process and very professional , pleasant interaction. I have already recommended AmeriSave to friends.

5 years ago

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Verified Customer

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P

Everything was always recorded. It was easy and transparent. There is always somebody to ask questions to that answers quickly and well.

5 years ago

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Verified Customer

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Dennis

Everybody too care of me quite well. The two gentlemen helped me out and did a very good job. It was slowed down because of the Covid-19 nonsense.

5 years ago

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Verified Customer

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Darlene

The employees there are fantastic, knowledgeable and helpful. I want to thank them for everything that they did for me during this pandemic.

5 years ago

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Verified Customer

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James

Easy to contact customer support so it is easy to use them. I have worked them four times now and I’ve always had a good experience.

5 years ago

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Roberta

Lowest interest rates for refinance. Process is very simple and the loan originator was excellent. I am very glad I did it.

5 years ago

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Eric

The service is outstanding. It is a very simple process. Also the pricing is extremely competitive. Overall I am very pleased.

5 years ago

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Gayle Gray Escondido, CA

We refinanced during COVID 19 and were able to get a very low interest rate and everyone we worked with was courteous, and efficient.

5 years ago

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Renee Kennedy Knoxville, TN

We did recommend them and they took money from our friends and family and never returned phone calls or followed through with their refinance mortgages. They will not return phone calls and that is if you can even reach a voicemail to leave one. Very disappointed. I plan to tell our friends and family that have started their process to deny their credit card charge as fraud and go with another company.

5 years ago

Reply from AmeriSave Mortgage

Renee,
Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.
Please advise when you contact that you are responding from the Best Company survey and please provide your loan number, or have your family members or friends contact our company direct.

We look forward to hearing from you soon.

Sep. 1st, 2020

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Verified Customer

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Bonnie Oulla Hollywood, SC

They put me through the paces, asking for everything except my fifth grade report card, but I got the loan and the people I dealt with were pleasant.

5 years ago

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Verified Customer

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Janet Coates Winston-Salem, NC

I can't believe how easy and efficient these people are. They were in touch almost every day and it just took a minimum of time.

5 years ago

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Verified Customer

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Maquita Philadelphia, PA

Everything was provided to me online and there was a representative who kept in contact. My whole experience was good. They were helpful.

5 years ago

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Verified Customer

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Katherine Coeur D Alene, ID

I am happy with their services. They are quick and professional. It was seamless obtaining the loan and they offered the best rate.

5 years ago

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Verified Customer

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Eric Windsor, CO

It was quick to get everything closed. They were great to work with because they were informative and responsive when I had questions.

5 years ago

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Verified Customer

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Jerry Green Valley, AZ

Great service! The person I was dealing with was excellent. Every time I had questions, they were answered in a timely manner.

5 years ago

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Verified Customer

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Chris Key West, FL

Overall the process was good, though some of the different sections weren’t always necessary and it could get bogged down.

5 years ago

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Verified Customer

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Eric Ely, NV

We’re happy with amerisave but it does take a long time to get it all set on paper work but other than that the experience has been great.

5 years ago

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Verified Customer

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Clarence Trussville, AL

Everything has worked out well. Everything went smooth online and talking with a representative. They kept me informed each step in the process.

5 years ago

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Juan Orlando, FL

They were very thoughtful with everything. It was very neat to do everything online. The process was very quick. Overall I am glad I dealt with them.

5 years ago

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Verified Customer

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Russell Henryville, PA

Keep up the good work. It was easy. They kept me informed step by step. Except with pandemic it would close a little earlier.

5 years ago

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Verified Customer

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Lawrence Bixby, OK

They have good customer service. Everything is one online but someone is always there to answer question if I needed to get a quick response.

5 years ago

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Verified Customer

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Anonymous Wake Forest, NC

I used them once before and had a good experience so I used them I again. I am glad I did it. Interacting online is helpful and they are responsive.

5 years ago

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Verified Customer

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Brenda Kruzan Muskego, WI

My representative would get back to me as soon as I reached out to him. I got a better rate to refinance with them then with the original lender.

5 years ago

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Verified Customer

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Barbara Columbia, MD

I didn’t have to wait at all, it was very painless experience without much effort on my part. Working with them was very nice.

5 years ago

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Verified Customer

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Laura Phoenix, AZ

Better interest then others and good communication from my loan originator, who did a really good job servicing my account.

5 years ago

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Gilberto

Amerisave made the process of buying a house way too easy . Me being a first time home buyer I had no idea what I was getting myself into but Amerisave made the process a lot easier than what I expected.

10 months ago

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Verified Customer

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Garry

Be more informative about all the information of the loan!

3 months ago

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Rosa

I was pleased with Amerisave Mortgage for their process and their commitment to help me out with my loan. I truly speak on how Jessica B, who handled the processing of my entire loan in an effective and efficient manner. I thank you kindly for the final process and approval of my loan.

1 year ago