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AmeriSave Mortgage

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9.9

Overall Score

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Jahangir Frisco, TX

The process wasn’t very good at all. The originator, the person who started the whole process, was excellent and helped me but the processor made the experience awful.

3 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 3rd, 2021

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Nicholas Birmingham, AL

The best rates. They are prompt. They answer all my questions. I am happy I did it.

3 years ago

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Marjolyn Aiken, SC

My loan was dealt with efficiently and their customer service was fast relaying to my queries.

3 years ago

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Jesse Newnan, GA

Anytime I needed them, they did a lot to answer my questions. I was pleased. It was very easy.

3 years ago

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Robert Fredericksburg, VA

The process was very smooth and easy. Everything was taken care of. I would recommend them.

3 years ago

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Charles Rio Rancho, NM

Best APR percentage. It is very confusing but the people in customer service are knowledgeable.

3 years ago

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Donald Mesquite, NV

Our loan processor was very knowledgeable and efficient. They provided what we were looking for.

3 years ago

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Steven Bastrop, LA

Easy online process. Quick responses. They were very accommodating to the customer.

3 years ago

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Kevin Goodenow Sun City Center, FL

Because the rate was great and their rep, Evan M was terrific throughout the process.

3 years ago

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Mario Earl Kirkland, WA

Great service and easy going when it comes to walking through a difficult process made easy.

3 years ago

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RES Arlington, VA

AmeriSave was able to close our refinance loan very quickly once we submitted all the documents

3 years ago

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Rose Accokeek, MD

I want to recommend amerisave mortgage company. An excellent company and excellent staff.

3 years ago

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Sara Randolph Center, VT

It is kind of a pain but it is the best way to apply and my loan officer was really good so I am happy I did it.

3 years ago

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Steven Hillsboro, MO

Some of the folks needed to follow through with their job responsibilities. I had to do a lot of work myself.

3 years ago

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Steven Geneva, FL

Amerisave made it easy and the customer service was a selling point that made me go with them.

3 years ago

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John Buffalo, MN

Pretty close to the best rate. Everybody was friendly and helpful. It was pretty similar throughout the entire process.

3 years ago

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Fermin Winter Haven, FL

I am happy with my experience. It was quick and easy. They were prompt to answer all my questions.

3 years ago

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Lashonda Nashville, TN

They walk you straight through it. I liked that. The person I talked to was really nice.

3 years ago

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Anonymous North East, MD

There were some issues providing a few documents. My loan was very good but there were some misunderstandings.

3 years ago

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Peter Rockledge, FL

Everybody was very easy to work with. They are very helpful. It was very simple.

3 years ago

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Dipchan Lake Worth, FL

I believe they have improved their customer service. I get responses to emails in a reasonable time.

3 years ago

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Kent Banks, OR

So far the people we have dealt with have been courteous and helpful. They gave us a good rate.

3 years ago

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Arianne Washington, DC

Communication could have been better but the people are very responsive when I reach out first.

3 years ago

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Jay West Columbia, SC

I’ve told most people about it. My rep was really good. I liked him. He did a really good job.

3 years ago

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Reymundo Marin San Diego, CA

The staff helped us refinance our home with professionalism and caring attitude.

3 years ago

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Rashid Rockville, MD

Good service and great rates. Worked well with all the reps. Loan products were really good.

3 years ago

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Austin University Place, WA

Had the best experience with my loan officer, never have had such a great experience.

3 years ago

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Randall Athens, AL

I am glad I went with Amerisave. I feel like they went the extra mile and the interest rate is low.

3 years ago

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Mayla Clearwater, FL

The interest rate is good. They responded every time I needed something. Christian was very helpful.

3 years ago

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Erik San Francisco, CA

Obtaining the loan was easy and they offer a competitive rate. They are responsive and timely.

3 years ago

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Bradley Baker, WV

I started this thing back in October and there have been four times when were close to signing but they never showed up but they didn’t cancel. I am still waiting for them to come.

3 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 22nd, 2021

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Anonymous Ayer, MA

Their people are always available to answer my questions. It is very straightforward.

3 years ago

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Neal Punta Gorda, FL

We're glad we chose AmeriSave because it offered a low rate. They also had good communication.

3 years ago

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Preston Ocean View, DE

It's the best interest rate by half a percent. I'm glad we did choose AmeriSave Mortgage.

3 years ago

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Chandra Lynnwood, WA

I think they have the best rates. it's convenient and it’s the easiest way to get a mortgage.

3 years ago

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Abigail Florence, KY

It was easy, we were always informed, the information on the website was easy to understand.

3 years ago

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Bryon Griffith Diamondhead, MS

Easiest, most professional, best rate, and speediest mortgage loan company I have ever worked with.

3 years ago

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C Cap Parsippany, NJ

Great company. Any questions or concerns I had were answered quickly by my loan originator Brian M

3 years ago

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Joe. D Lombard, IL

Super knowledgeable honest and helpful. Explained everything in simple to understand terms.

3 years ago

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ROGER GLASER Sussex, WI

I liked the fact that they were honest and forthcoming, and acted quickly to secure my rate.

3 years ago

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Anthony Frolio Mount Holly, NJ

They were courteous and efficient. I have no complaints. They had the best rates available as well.

3 years ago

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Timothy Bensalem, PA

Overall it is the best cost but they could communicate better, it was different not doing it in person.

3 years ago

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Maximino Santa Fe, NM

Every time I call or email, they sort out my problem. They took care of me but they could speed the process.

3 years ago

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Elie Regis Warner Robins, GA

Amerisave gave me the Lowest Rate, They were Very responsive to all my questions

3 years ago

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Curt Larson Owasso, OK

Professional, good website, easy to work with, accurate, fast, and competitive / low cost.

3 years ago

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Bob DeCotis Tiverton, RI

Communication & ease of process. My loan officer Tyler B. was excellent from start to finish

3 years ago

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Tiffany Garner Kingsland, GA

AmeriSave employees were friendly and knowledgeable. The process was fast and clear.

3 years ago

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Steve Cynthiana, KY

They made refinancing my home a breeze! Communication was constant throughout the process.

3 years ago

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Edgar La Puente, CA

Everything is done through the internet so it was smooth and it is the best rate.

3 years ago

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Crystal Miami, FL

Consistent and very thorough. Competitive rates that will fit anyone’s budget

3 years ago