Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Alan Robert Pedolsky Tucson, AZ

Service was above average but there were a 2 or 3 instances where there was no response to phone messagess were not

3 years ago

Reply from AmeriSave Mortgage

Mr. Pedolsky, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Oct. 14th, 2022

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Verified Customer

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Anonymous Millersville, PA

Our loan guys Gret and Lucas were both really good to work with. I had a good experience.

3 years ago

Reply from AmeriSave Mortgage

We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 27th, 2022

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Verified Customer

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James Chicago, IL

The loan officer originator was the most confident one I dealt with and responsive.

3 years ago

Reply from AmeriSave Mortgage

James, thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 27th, 2022

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Verified Customer

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Gloria Gilbert, SC

They had the lowest interest rate. Iit was an easy process. They answered all my questions.

3 years ago

Reply from AmeriSave Mortgage

Gloria, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Sep. 21st, 2022

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Verified Customer

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Guadalupe Garcia Las Vegas, NV

They are very helpful and they explain everything really good. I'm very glad I used them.

3 years ago

Reply from AmeriSave Mortgage

Guadalupe Garcia, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 15th, 2022

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Verified Customer

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Erick Albuquerque, NM

When I had a question they would answer very quickly. They were very fast with the whole process.

3 years ago

Reply from AmeriSave Mortgage

Erick, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 15th, 2022

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Verified Customer

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Keith Morris Gray, GA

They were easy to contact and always willing to help. They had our best interests in the forefront.

3 years ago

Reply from AmeriSave Mortgage

Mr. Morris, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 4th, 2022

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Verified Customer

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Bobbi Price Long Beach, CA

They were fast in processing. Easy to work with. Responded quickly to communications.

3 years ago

Reply from AmeriSave Mortgage

Bobbi Price, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Jul. 28th, 2022

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Verified Customer

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Elmer Torres

They explained to me and resolved any questions I had. Very good costumer service.

3 years ago

Reply from AmeriSave Mortgage

We are thrilled to hear that we provided you with top-notch service Mr. Torres! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 19th, 2022

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Verified Customer

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Taiki Yoshida

They were the most caring mortgage company from beginning until even after the close

3 years ago

Reply from AmeriSave Mortgage

Taiki Yoshida, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 19th, 2022

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Verified Customer

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Michele Brunson Jonesboro, GA

My loans officer Elizabeth G is awesome she always keeps me informed on every step of the process.

3 years ago

Reply from AmeriSave Mortgage

Michele Brunson, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Loreen

They helped me stay on track when I needed to get some other papers and some other information.

3 years ago

Reply from AmeriSave Mortgage

Loreen, We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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MaryJaneC_062022 Castillo

Convenient. Everybody was helpful and it didn't take me long to get a hold of somebody.

3 years ago

Reply from AmeriSave Mortgage

MaryJane, Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Kimber Whitman Saint Paul, MN

Everyone is so helpful! And they follow up with you to make sure everything is going well!

3 years ago

Reply from AmeriSave Mortgage

Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 8th, 2022

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Verified Customer

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Darrell R Booth Ashland City, TN

Efficient pain free process. My loan manager provided timely and accurate updates.

3 years ago

Reply from AmeriSave Mortgage

Thank you for your review, Darrell. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 8th, 2022

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Verified Customer

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Marilyn McBride Denver, CO

Frustrating waiting for an insurance payoff on the automobile finance. All went well after that.

3 years ago

Reply from AmeriSave Mortgage

Thank you for being a valued client of ours, Marilyn. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 1st, 2022

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Verified Customer

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Stephanie San Pablo, CA

I am glad I chose to work with them. My loan agent was excellent. He was so good.

3 years ago

Reply from AmeriSave Mortgage

Stephanie, Thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Alexander Tempe, AZ

The people who work at AmeriSave are easy to talk to. I'm glad I did choose them.

3 years ago

Reply from AmeriSave Mortgage

Alexander, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Alexis Hampton, GA

The process is very simple, but I'm not glad I chose to go with them. The process was scrutinizing when it came to people of color. I was humanized during the whole process.

3 years ago

Reply from AmeriSave Mortgage

Alexis, Thank you so much for bringing your concerns to our attention. We are sorry that we did not meet your expectations. To help us identify you and assist you further, please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!

May. 25th, 2022

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Verified Customer

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Mavis

Sometimes the support is good, sometimes it's lacking. I had to submit the same papers same documents over and over again.

3 years ago

Reply from AmeriSave Mortgage

Mavis, Please accept or sincere apology that we did not meet your expectations. So that we can identify you and research your situation, please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!

May. 23rd, 2022

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Verified Customer

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Janeen Hudson Phenix City, AL

Fast and easy process. Excellent customer service. Well definitely recommend to others.

3 years ago

Reply from AmeriSave Mortgage

Janeen Hudson, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 12th, 2022

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Verified Customer

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F Brooksville, FL

There were some points of trouble but overall I was pleased with Amerisave. I was glad to do it.

3 years ago

Reply from AmeriSave Mortgage

Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Carlos Houston, TX

It was fast and easy though it was hard to get a hold of them sometimes. I am glad I did it.

3 years ago

Reply from AmeriSave Mortgage

Carlos, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Armando Zion, IL

Catherine was very helpful and knowledgeable. She walked us through every step of the process.

3 years ago

Reply from AmeriSave Mortgage

Armando, Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Thomas Davis, NC

The staff is very knowledgeable about what I wanted. I want them to keep up the good work.

3 years ago

Reply from AmeriSave Mortgage

Thomas, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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Christopher Lutgen Lake Havasu City, AZ

Loan refi process was very smooth and easy. GREAT communication during the entire process.

4 years ago

Reply from AmeriSave Mortgage

Good afternoon, Christopher Lutgen and thank you for allowing us to serve you! We also thank you so much for this great feedback! We love to hear about the outstanding experiences our customers have at AmeriSave. We look forward to helping you again in the future and appreciate your business and the review!

Mar. 17th, 2022

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Verified Customer

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James

It went so fast, no problems. Everyone that helped me was so nice. It was great great experience.

4 years ago

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Verified Customer

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Courtney Louisville, KY

It was excellent. It was just easy and I like being able to do it from home. That was nice.

4 years ago

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Verified Customer

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Sharon Lakewood, OH

It was a wonderful experience. I really liked Carter, he was amazing to work with.

4 years ago

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Verified Customer

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Ericka Bruce Jordan, MN

My loan originator, Jessica J went out of her way, above and beyond, to get us the best deal!

4 years ago

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Verified Customer

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Savannah Madison Brandenburg, KY

Everything about this process was efficient and they were able to answer all my questions.

4 years ago

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Verified Customer

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JUNE E MACKEY Dallas, TX

The process was very fast. And the loan officer was very professional and knowledgeable.

4 years ago

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Verified Customer

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Timothy K Hall Maricopa, AZ

responsive, concerned,and very helpful in all aspects of application and approval

4 years ago

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Verified Customer

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Joseph Pittston, PA

They were really easy to work with. They are quick to call me back. It was nice and good.

4 years ago

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Verified Customer

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Skyler Atmore, AL

I would most definitely recommend them to people trying to finance a house. They are on it daily.

4 years ago

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Verified Customer

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Scott Rondo North Las Vegas, NV

It was very easy and fairly quick turn around. Also, everyone was so polite and accommodating

4 years ago

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Verified Customer

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Kashane S Tiger Hollywood, FL

The ease of setting up my automatic payments and the customer service is outstanding!

4 years ago

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Verified Customer

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Douglas M Columbia City, IN

Responsive to questions & correcting / adjusting loan as we moved through the process

4 years ago

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Verified Customer

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Anonymous North Fort Myers, FL

The people I dealt with were great. They knew what they were doing. They did a great job.

4 years ago

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Verified Customer

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Harvey Ridgeland, MS

Whenever I had questions I was given answers properly. The people were very helpful.

4 years ago

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Verified Customer

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Debra Kay Carvalho-Steinberg Sparks, NV

they did what they stated that they were going to do with no surprises and it was quick and easy

4 years ago

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Verified Customer

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Rene' Graves Celina, TX

There was a continuous battle between what was promised and the final paperwork.

4 years ago

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Verified Customer

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Agustin G Puente Windsor, CO

They accomplished what they said and did the refinance in the time they specified. Three weeks.

4 years ago

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Verified Customer

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charles deluca Toms River, NJ

GREAT EXPERIANCE EVERYTHING WENT SMOOTH PEOPLE HELPING MR THROUGH PROSSES WHERE VERY HELPFULL

4 years ago

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Verified Customer

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Ellen Thomsen Star, ID

Ease of service and ease of process. From start to finish it took 2 weeks.to close.

4 years ago

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Verified Customer

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Shirley Apple Valley, CA

Most professional staff I have worked with. Closed my refi in record time. And a great rate.

4 years ago

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Verified Customer

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Jayne Rasmussen Brainerd, MN

The process with Cherise was amazing. She was always available any very helpful.

4 years ago

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Verified Customer

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Bapapon Worcester, MA

Really low rate. Fast and Easy Process. The Loan Originator is nice and professional.

4 years ago

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Verified Customer

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JUAN GREYU Charlotte, NC

the team is very good, honest, very helpful, and very experience also very professional.

4 years ago

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Verified Customer

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Mike Antonovich Midlothian, VA

Super fast approval/appraisal/close process. First contact to final contract in 21 days!

4 years ago