AmeriSave Mortgage

from start to finish I must say the two ladies that assisted me during the process were simply the best you could ever want. Being older these matters are not simple for me. Heather and LaTonya worked so patiently with me. They spent hours making sure I understood everything. My thanks to both of them

I was pleased with Amerisave Mortgage for their process and their commitment to help me out with my loan. I truly speak on how Jessica B, who handled the processing of my entire loan in an effective and efficient manner. I thank you kindly for the final process and approval of my loan.

Mr. William M. and Ms. Shy K. were both professional, proficient, courteous, and personable! They were a great and extraordinary team to work with through the application process! Thank you, Amerisave for providing the consummate professionals!

Great service, very professional and courteous. Treated me respectfully plus the ease of the paperwork and knowledge of representative was all very helpful and made this transaction painless. I would not hesitate to use AmeriSave Mortgage again. Rhonda H

The whole Refinance process was Great. The Team, me and my wife had walked us all the way until closing. There was a bump in the road along the way, but they stood by us until we were able to close. Thank u Amerisave Mortgage and our CONFIDENT TEAM.

The support from my loan originator was above and beyond! Travis G was always available to help and answer questions and I mean always. I could text him at the grocery store and he would respond. Service, transparency and they had the lowest rate, second time using them and they will be the first I contact in the future!

Darla C gave me an online quote and held true to that right to closing , I’m a builder so I’ve taken dozens of mortgages and I can’t tell you how good it feels to have someone that communicates and stays true to claims/quotes . I would highly recommend Darla and AmeriSave for anyone looking into mortgages. Very professional.

I just Refinance with Amerisave last month, I'm please with the service . Jacobey the agent that I worked with, excelent, knowlegeble him and all the team that were involved with the process comunicate very well with me, respond emails almost inmedialy. definelly ill do it again with them.

The overall process fairly good. I'm happy with the rate I rec'd, but was not aware I was buying points for the rate until I rec'd disclosures. I took a star for this issue because this hindered my ability to make an informed decision. The next concern is I started this process in early November and didn't sign paperwork until December 24th. My previous loan was an 80/15 fixed. One of the delays was Amerisave was attempting to close with me early December when I noticed the loan amount was only the 80% portion of my loan. Amerisave stated that was the only information my lender sent. I educated, I had already provided Amerisave copies of both loans for the past 12 months. Had I not caught the error, I would have been stuck with two loans again. I then took matters into my own hands and requested my payoff information from my previous lender and forwarded it to Amerisave in order to obtain the correct loan. This is where I took the second star. Amerisave staff is very friendly and helpful, but as you can read, there are significant concerns with their process. I feel there are some training opportunities that need to happen regarding their processes.

Amerisave gave an excellent rate on our refi and got the ball rolling really quickly once I contacted them. The issue came once we'd paid the up front $500 to officially sign on to doing the refinance. Once we did this, everything kind of went dark. The loan originator we had been working with stopped returning our messages and never picked up his phone. No progress seemed to be being made on the refi, no updates, and we weren't sure when it would finish. Our rate hadn't been locked, so I was worried and wanted to get to that point asap. I started reading other reviews and saw that happened a lot, so I got really nervous. I ended up calling the main company multiple times, and eventually asked to talk to our loan originator's manager. Finally (this was after ~3 or so weeks of no contact), my constant calling and contacting the manager got results. I got a date when it would be done, and the manager locked our rate (at near the original rate we got, it had gone up a tiny bit so we had to pay a fraction of a point, but it was only a few hundred extra than we had originally agreed to). After this, we got connected with a loan processor, who was excellent at responding and keeping us in the loop. It only took another month or so for it to finish, and she kept us updated the whole way through. We started our refi in early September and the whole thing was done by the beginning of November. The website you use to enter info is nice, and they don't ask for every single bank account under the sun, so it was less documentation than going through a regular bank (besides being a significantly lower rate). The mortgage servicer they leave you with also has bad ratings, so that's not great, but I haven't had problems yet. They have a fine website and seem to be professional. But most bad reviews mention talk about bad service if you have problems, and I can't speak for that as its only been a month. So in summary, if you want a great rate and are willing to take the risk of paying a bit up front and having a floating rate for a bit of time...and possibly having them go dark somewhere in the middle of the process, if you can make it through, you will have gotten a good deal in the end. It was a lot of stress though and I was half worried I was being scammed along the way. So just keep all that in mind if you decide to go with them.

After 45 days of getting the run around we decided to shop for a new mortgage company. AmeriSave beat our current companies rates and closed our refinance and investment purchase in just a few weeks. Thomas was excellent the entire process. Already referred friends and family.

From application to closing, our refi took 17 days. The rate we found with Amerisave was far and away the lowest. The process was easy, quick and painless. I’ve already recommended Amerisave to my friends and will continue to recommend them to anyone looking for a mortgage lender.

The process was very easy. They called and worked with me right away to get the rates that I wanted. They showed me many options to consider so I could make the best choice possible. They are very responsive to my questions. The closing was set up quickly and smoothly.

My Husband and I had a wonderful experience working with BJ . AmeriSave Mtg Corp , BJ work with us to re-finance our home. BJ was informative, extremely thorough and attentive to our financial needs. Making sure that we would be getting the best rate possible. We would highly recommend BJ and AmeriSave Mtg Corp .

Definitely the easiest and most enjoyable refinance I have ever completed. Xavier and his team were friendly and very attentive to my needs. I thought so highly of the experience I referred a co-worker to Xavier and he shares the same experience. Thank You!!!