Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Michael McKinley Smithfield, KY

Jonathan Moore was knowledgeable, personable, and always made himself available to answer questions.

3 years ago

Reply from AmeriSave Mortgage

Mr. McKinley, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 11th, 2022

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Verified Customer

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Robert Hooks Iron Station, NC

By talking to people who know what there doing and the easy explanation of every step through the process.

3 years ago

Reply from AmeriSave Mortgage

Mr. Hooks, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Aug. 4th, 2022

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Verified Customer

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Mychaela

They gave quick responses to any questions I had. It was a very easy process, the lenders are great. Very streamlined.

3 years ago

Reply from AmeriSave Mortgage

Mychaela, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Mohamed Alim

The loan official I worked with, he was very nice. They are very reliable. The process was not so easy for me.

3 years ago

Reply from AmeriSave Mortgage

Mohamed, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 14th, 2022

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Verified Customer

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Leigh Asheboro, NC

Appraisers were inexperienced and had no knowledge of the market. When Amerisave was presented with facts supporting the failure of the appraiser, they did nothing. Communication was horrible once the first person "hooks" you. Never trust them and I would not advise anyone to use them. I wasted my time and money.

3 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We currently do not have enough information to reach out to you directly at this time and would appreciate the opportunity to speak to you further about your experience. Please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. We hope to hear from you soon.

Jul. 8th, 2022

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Verified Customer

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Ken Newman Bastrop, TX

On time, professional and friendly service. It was easy and without pressure to complete the entire process.

3 years ago

Reply from AmeriSave Mortgage

Ken Newman, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 23rd, 2022

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Verified Customer

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Andrew Welch Blaine, WA

The application process was seamless, but I'm mad Amerisave sold our mortgage after the rep we dealt with explicitly said you don't sell mortgages.

3 years ago

Reply from AmeriSave Mortgage

Andrew Welch, We sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. We look forward to speaking with you.

Jun. 16th, 2022

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Verified Customer

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Megan Deserio Cleveland, OH

Loan process and contacts were phenomenal. What's not phenoma is the customer service department when wanting info on auto drafts. Arghhhh!!! Nightmare.

3 years ago

Reply from AmeriSave Mortgage

Megan Deserio, We are sorry to hear about this experience and need to identify you so that we can research this further. Please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com with your preferred contact information. Thank you!

Jun. 16th, 2022

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Verified Customer

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Benjamin Mission Viejo, CA

There were a few hiccups at the beginning, but I'm glad I selected them. After the initial trouble, it eventually became pretty straightforward.

3 years ago

Reply from AmeriSave Mortgage

Benjamin, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Justin Sterling, VA

All of my questions were answered. I'm glad I found AmeriSave. Getting my loan was very easy to do online.

3 years ago

Reply from AmeriSave Mortgage

Justin, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Mehdi Peachtree City, GA

My experience with customer support was very good. I am glad I chose them for home loan. They do good work.

3 years ago

Reply from AmeriSave Mortgage

Mehdi, We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Kyle Richland, PA

I got good feedback from customer support. I'm glad I used them for my home loan. The process of obtaining my loan went smoothly.

3 years ago

Reply from AmeriSave Mortgage

Kyle, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Ricardo Tracy, CA

AmeriSave gave me prompt responses. They are good at communication and guidance as well, so I am glad I chose them.

3 years ago

Reply from AmeriSave Mortgage

Ricardo, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Hein Franklin, MI

Very responsive and answer questions quickly. The representative was very informative and quick. Quick communication.

3 years ago

Reply from AmeriSave Mortgage

Hein, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 16th, 2022

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Verified Customer

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Ronald Fultondale, AL

I am glad I chose to work with AmeriSave. They were persistent and consistent, and they stayed with me to the end. I would highly recommend them.

3 years ago

Reply from AmeriSave Mortgage

Ronald, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Jun. 16th, 2022

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Verified Customer

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David Elyria, OH

They were the first person I called after looking online. I have only dealt with one or two people, but I was able to reach them whenever I wanted.

3 years ago

Reply from AmeriSave Mortgage

We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 11th, 2022

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Verified Customer

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Paul Chiefland, FL

If you need them you just have to make the call. The people were knowledgeable, professional and competent.

3 years ago

Reply from AmeriSave Mortgage

Paul, Thank you for sharing your feedback. We currently do not have enough information to reach out to you directly at this time and would appreciate the opportunity to speak to you further about your experience. Please contact our Customer Care Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. We hope to hear from you soon.

May. 23rd, 2022

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Verified Customer

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Agustin Pacheco D. Greenfield, CA

We have one of the best agent what she see in my behalf she accomplished it given as piece of mind in our mortgage

3 years ago

Reply from AmeriSave Mortgage

Agustin, Thank you for sharing your feedback. We currently do not have enough information to identify you and would appreciate an opportunity to speak to you further about your review. Please contact our Resolution Team by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.

May. 23rd, 2022

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Verified Customer

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Phil ibarra Des Plaines, IL

Very easy to work with,and the staff is very helpful with everything you need at any time even weekends

3 years ago

Reply from AmeriSave Mortgage

Phil Ibarra, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 5th, 2022

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Verified Customer

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Tony Barela Pocatello, ID

Very prompt and what they said they did. They emailed when I had questions and answered all my questions.

3 years ago

Reply from AmeriSave Mortgage

Tony Barela, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

May. 5th, 2022

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Verified Customer

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Maria Dover, DE

I was referred by a friend and I am glad I did it. It was easy the whole process. The representatives were fantastic.

3 years ago

Reply from AmeriSave Mortgage

Maria, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 25th, 2022

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Verified Customer

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santosh North Andover, MA

It was difficult refinancing as my wife is out of US but they helped me navigate that process all they the way.

3 years ago

Reply from AmeriSave Mortgage

We're glad to know our team met your expectations, Santosh! Thank you for sharing your positive experience.

Mar. 18th, 2022

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Verified Customer

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Timothy C Fielding Marble Falls, TX

great communication, no endless we need one more thing BS. we got it done painlessly, and we are self employed!

3 years ago

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Verified Customer

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Steve Oley, PA

Every question I had they answered, every issue we had we worked through it together, overall a great company.

4 years ago

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Verified Customer

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Sharon Abingdon, MD

Whenever I had a question (because I'm not real good with computers and stuff) they helped me. It was so easy.

4 years ago

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Verified Customer

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James Texas City, TX

The people who are contacting me were awesome, very helpful and very courteous and very professional.

4 years ago

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Verified Customer

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Dana Lawrenceville, GA

My loan officer was fantastic and always accessible and knowledgeable. He made it a lot easier for me.

4 years ago

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Verified Customer

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Mohamad Austin, TX

The system and the people were really top notch. We always have been really pleased with the whole process

4 years ago

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Verified Customer

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Jacob Rigby, ID

They respond anytime I have a question There was a couple issues here and there but Amersive was great

4 years ago

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Verified Customer

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Tamika Alpharetta, GA

We got a really good loan officer. They worked hard to respond back and kept everything well scheduled

4 years ago

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Verified Customer

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jeff s Deerfield Beach, FL

great professionalism closed my loan a little over 3weeks gave me closing credits towards my closing cost

4 years ago

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Verified Customer

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David Majdecki Slane Pittsburgh, PA

Everyone involved made this transaction very easy. Especially Joy who walked us through every step of the way.

4 years ago

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Verified Customer

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Aron Peterson Kerrville, TX

It was a quick and easy refi, they kept me up-to-date with emails keeping me informed with the progress.

4 years ago

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Verified Customer

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Daniel Ford Plainfield, IL

Awesome customer service and always following up to make sure everything is going according to plan

4 years ago

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Verified Customer

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John Palm Coast, FL

They have the best rate but the process is very bad and support is very poor. Only the loan officer was the one who could really help us because he gave a damn. I think they need to change the process. Especially the portal and communication process. I am not happy I did it.

4 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 14th, 2022

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Verified Customer

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Amy Anton, TX

Highly recommend. They were great to work with. I feel like they needed all the necessary documentation.

4 years ago

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Verified Customer

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Sean Eugene, OR

Was easy to get a hold of them. They were quick with answers. The process was easy and quick. I am glad I used them.

4 years ago

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Verified Customer

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Anonymous Saint Louis, MO

It is going smoothly. They really worked with me for my first time buying a home. They helped me chose the right plan. I am glad I went with them.

4 years ago

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Verified Customer

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Gerald E Paden Carlisle, PA

Very helpful and moved entire process along very smoothly. Much, much better than our normal bank PNC.

4 years ago

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Verified Customer

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Rick Jones Cary, NC

I've now used AmeriSave two times to re-fi and both times the process has been smooth and without any issues.

4 years ago

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Verified Customer

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James Rickman, TN

Everyone I worked with was amazing. They were very knowledgeable. It was a great experience overall. They were great.

4 years ago

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Verified Customer

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Brandon Oklahoma City, OK

Because everyone was extremely helpful and friendly, it made the process easy to understand. Keep up the good work.

4 years ago

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Verified Customer

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Lorraine Thomas Rocklin, CA

Great customer service and knowledgeable agents whom go above and beyond to help you understand the.loan process.

4 years ago

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Verified Customer

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Darrell Dacula, GA

It only took two weeks from start to finish. It is very user friendly and thus far excellent work with.

4 years ago

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Verified Customer

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Michael New Orleans, LA

Amerisave had the best interest rate for me. It was quick and easy getting it done. I am glad I did it.

4 years ago

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Verified Customer

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Brian Bozeman, MT

I saw them on a TV commercial and I am glad I am went with them. It was easy. The loan officer walked us through it.

4 years ago

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Verified Customer

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Nadege Union, NJ

My loan officer was very knowledgeable and responded quickly. The process was easy and the rate was low.

4 years ago

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Verified Customer

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Thomas Sunbury, PA

My loan officer was very good at getting back to me. The other guy, I forgot his part, was not so great at it. I am still happy I went with them.

4 years ago

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Verified Customer

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Diane E. Richendollar Carlyle, IL

They were there for me through thick and thin. When I needed answers, they were willing to give me them.

4 years ago

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Verified Customer

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Antoinette Love Roselle, NJ

Service provided during initial process. However, less than 60 days at completion of process mortgage resold.

4 years ago