Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Albert Worthville, KY

My interactions with my loan officer were extremely easy and very efficient. They were able to respond quickly.

3 years ago

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Verified Customer

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Adam Panama City, FL

They are able to match or beat any other offer. The process was very easy. They were responsive to our needs.

3 years ago

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kathy Gehr Hayward, CA

Quick, trustworthy and efficient. We were so surprised how quick our refinance loan was processed.

3 years ago

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Ariel Martinez Miami, FL

Overall good experience, but Amerisave's response time to my questions could have been better during loan processing period.

3 years ago

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Verified Customer

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peter fong sam Walkersville, MD

quick response to questions/concerns; working for the customers' best interest; excellent customer service

3 years ago

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Verified Customer

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Gowtham Austin, TX

Customer service is pretty supportive throughout the entire process. They give very detailed responses.

3 years ago

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Verified Customer

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Jennifer Kennesaw, GA

The best rate and good service and my broker was great but the closing attorney was horrendous and a poor reflection of the company.

3 years ago

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Jeffrey Hillsboro, OR

Everything I needed, I got quickly with great customer service. It is very quick. It was one in less than 30 days.

3 years ago

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Verified Customer

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Gabriela San Antonio, TX

We were informed of what was going on every step of the way so everything was good. All our questions were answered.

3 years ago

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Verified Customer

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Anonymous Dover, AR

The people that work the phone are very knowledgeable. I had a great experience. They are doing a fantastic job.

3 years ago

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Verified Customer

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Jeffrey Louisville, KY

My loan officer made a good case and did everything I needed to do so I am glad I signed up with AmeriSave.

3 years ago

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Verified Customer

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Arthur Ballwin, MO

Everything was easy to navigate and it was all done online. All my questions were answered in a timely manner.

3 years ago

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Verified Customer

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Edward Chicago, IL

Amerisave did a very good job. Customer support was good and both the reps were very helpful. It was smooth.

3 years ago

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Verified Customer

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Paresh Pattani Portland, OR

Great customer service, great rates. Through AmeriSave I have financed 2 refinancing and 2 home purchases.

3 years ago

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Verified Customer

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Barbara Ruppel Palmdale, CA

AmeriSave was easy to work with and our loan officer was there for all our questions and very helpful

3 years ago

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Karon Evanoff San Juan Capistrano, CA

they were super professional in refinancing. It was all digitally processed online and super smooth

3 years ago

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Avinash Dublin, CA

Competitive with insured banks and able to process in a timely manner. All questions are responded to.

3 years ago

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Verified Customer

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Amy Fort Lauderdale, FL

Customer support was very attentive. My rep was very efficient and easy to work with. It was a smooth transition.

3 years ago

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Amanda Seattle, WA

Calls and emails are returned promptly. Customer service is good. They are competitive and really good.

3 years ago

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Verified Customer

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Felipe Coachella, CA

Amersave was clear & prompt. They did everything online. I had access to a profile with all the info.

3 years ago

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Verified Customer

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Niaz Ahmad Lodi, CA

Good service very fast done loan Good customer help Any time answer question I like AmeriSave loan company

3 years ago

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Verified Customer

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Nancy Christian

This AmeriSave Mortgage online refi experience was professional, ethical, efficient, and proved to be sound with time.

3 years ago

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Verified Customer

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Barbara Power Woodstock, GA

Communication was inconsistent on occasion and there was some confusion between internal groups handling the application and closing.

3 years ago

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Verified Customer

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Ruth Grover Beach, CA

I am retired and was approved after I submitting documents to prove my worth and financial history. No hassle.

3 years ago

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Verified Customer

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Scott Kenney Hettinger, ND

Customer service is outstanding , Jessica S. was so helpful with our incredibly stress home purchase

3 years ago

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Verified Customer

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Brian Sand Springs, OK

Everyone was friendly. They were very efficient and timely. They did a great job. I would recommend them.

3 years ago

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Verified Customer

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William San Jacinto, CA

It is easy to work with them. They are thorough. It was quick getting the whole process done. I am glad I did it.

3 years ago

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Phia Minneapolis, MN

I got the best APR rate with AmeriSave. There is a lot of back and forth with emails on the requirements.

3 years ago

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Insouk New Holland, PA

The company is pretty organized and responsible. They create a positive experience that is very safe.

3 years ago

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Jeff Killen, AL

Highly recommend Amerisave if you are looking to refinance. The process was good. Everything was pretty seamless.

3 years ago

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Sherry Gadsden, AL

So far I’ve been satisfied. Everything has gone smoothly. The only problem is I sometimes have to send information more than once.

3 years ago

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Verified Customer

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Diniz Attleboro, MA

They made it really easy for us. We were kept informed. Communication is great. It was a great experience.

3 years ago

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Charles Lincolnton, NC

He was great to work with the only thing I was unhappy with having to pay a premium and being asked for things over and over again.

3 years ago

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Henry Lowe Baltimore, MD

Generally, the process was probably about as good as it gets. The long, slow process of requests for documents was frustrating at times.

3 years ago

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Anonymous Hot Springs Village, AR

My refinance involved two houses and two loans. They had trouble keeping the information for the two in the proper place.

3 years ago

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Verified Customer

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Glenn Poway, CA

I am glad I chose it. They offered lower rates. The only thing is it took long and it was difficult to reach the loan officer.

3 years ago

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Verified Customer

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Anonymous Roseville, CA

They kept us updated. They were very accessible. All the staff that worked along with us were outstanding.

3 years ago

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Verified Customer

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Anonymous Riverside, CA

Reasonable rates. Agent was very thorough. All the information was trustworthy. They are honest and considerate.

3 years ago

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Verified Customer

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Libby Levant, ME

Any problems I’ve had have been solved by customer service. If I had a question, it was explained to me.

3 years ago

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Verified Customer

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Matthew Lakewood, CA

A lot of phone calls went unanswered. There were multiple missed appointments and cancellations. They need to be better at communicating with customers.

3 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and we will share your feedback with our Operations Team. Our Satisfaction Team is available to assist you and can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 20th, 2021

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Verified Customer

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David Deltona, FL

I am glad I did it. I would recommend them. I had a really good experience refinancing. It did save us a lot of money.

3 years ago

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Sheng Metuchen, NJ

It takes a little bit of a long time. They asked me for a lot of documents. It went through eventually and it is alright.

3 years ago

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Mario Olympia Heights, FL

My experience was really good. Everything was fine and easy. They respond quickly. I am glad I did it.

3 years ago

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Gabe Ambrosio Franklin, TN

Great service by the representative who handled my account, Ruben was always available and explained things in detail

3 years ago

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Susan Vikari Wilmington, DE

Very clear understanding of what will happen during the refinance. Very courteous and easy to talk to

3 years ago

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Vee Hendricks Aurora, CO

A Lori and her team were great. They did what they said. The process was so easy and the rates were great.

3 years ago

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Verified Customer

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Margaret Wallace Salem, NH

Amerisave was very professional, easy to work with and I always got prompt answers to any questions I had.

3 years ago

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John Franklin Calabash, NC

Excellent service Joanna the loan originator was attentive and helped with all our questions and needs.

3 years ago

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Verified Customer

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John Simi Valley, CA

Very clear and organized. When I needed assistance, I received it. They were quite helpful. Overall I had an excellent experience.

3 years ago

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Verified Customer

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Christopher Carmel, IN

Everybody was very responsive when I had questions. The rates look good but it did take longer than I thought it would.

3 years ago