Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Charles Manor, TX

It was relatively easy, there were some documents I was not as familiar with but it sounds like there are some items that might have been easier with other companies.

4 years ago

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Verified Customer

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Jiannong Las Cruces, NM

I've been a customer for the past 10 years. They answer all your questions. The process is smooth and easy. There are friendly reminders.

4 years ago

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Verified Customer

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Yahkemia Kingstree, SC

Everything in the main process is smooth. They reach out to you in a timely manner if you need help. It is what best fit my needs.

4 years ago

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Verified Customer

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Rose Derry, NH

Amerisave has very knowledgeable people working there. They were there for me if I had a question. It did take longer than anticipated for the process to come to completion.

4 years ago

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Verified Customer

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Curtis Doylestown, PA

Overall I had a good experience. It did what I need done. I appreciate it. It is very detailed and there is good follow through.

4 years ago

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Verified Customer

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Teressa Parrish, FL

They have great online tools when something is needed from you. They use text message which is you know quicker and easier sometimes to communicate.

4 years ago

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Verified Customer

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Robert Cape Coral, FL

There was some miscommunication between my customer service rep and the loan processing department three times. They just took too long to return calls.

4 years ago

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Verified Customer

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Donna Ochelata, OK

Amerisave is nice and very helpful. It was hassle free. They helped me with everything. They talked with me all the time.

4 years ago

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Verified Customer

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Pete Pompano Beach, FL

Every question I could have wanted answered, they were informed about. The people are pleasant to deal with. They were all friendly.

4 years ago

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Verified Customer

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Kenneth Vallejo, CA

The loan gentleman was helpful and answered a lot of our questions. It was simple and pretty streamlined. They were on top of our paperwork.

4 years ago

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Verified Customer

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Robin Lancaster, NH

We were expecting more of a heads up through the process and we had a couple instances where it delayed the closing because we didn't get a couple of tasks completed. Customer is very quick to respond and help out.

4 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Nov. 15th, 2021

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Verified Customer

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Timothy Fairland, IN

My son recently used them and told me about how good his experience was. They were there when I needed them. Every question I had was answered.

4 years ago

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Verified Customer

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Allison Baudier Metairie, LA

Twice Amerisave had the lowest refi rates. Also, each time the loan mortgage rep from professional and communication was very good and timely.

4 years ago

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Verified Customer

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Michael Rumple Post Falls, ID

The SR Loan Originator Todd H was thorough and efficient. Fast processing. This is my second refinancing with Todd H and Amerisave.

4 years ago

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Verified Customer

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Christine Allen Broadway, NC

Amerisave associates were able to work with me to ensure that I recieved every single thing that I wanted from this expierence.

4 years ago

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Verified Customer

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Karen Aiello Mount Morris, MI

Never had to leave the house. Did all business on line and on the phone until closing then someone came to my house for closing.

4 years ago

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Verified Customer

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Richard Loveland, OH

We had really good communication back and forth and the person we were working with just made the process pretty quick and easy.

4 years ago

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Verified Customer

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Patrick North Las Vegas, NV

AmeriSave is great. I appreciate everything. They were very helpeful. They were able to answer my questions. They can be trusted.

4 years ago

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Verified Customer

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Lori Saint Louis, MO

I am a satisfied customer. The person who handled my loan was very personable through the whole process, which was clean.

4 years ago

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Verified Customer

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Luis E Fernandez Orlando, FL

The best of all Mortgage Company and they should have more like Margarite D. working or promote her to the next level she deserved.

4 years ago

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Verified Customer

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Melissa Rockford, MI

I will recommend them. They were professional and timely anytime I had a question and they kept me informed and made it easy.

4 years ago

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Verified Customer

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Jorge D Spring, TX

Very happy with team's work. We managed to close the mortgage in 15 days, which is pretty good. I am happy overall. It is a very good service.

4 years ago

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Verified Customer

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Valerie Eagle Point, OR

Thank you for the great loan officer. Because of them it was easy and seamless. When I called, they were right there to answer all my questions.

4 years ago

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Verified Customer

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Manoj Bothell, WA

All the information they provided helped it move quickly. They were very helpful helping me chose a loan. I got it right away.

4 years ago

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Verified Customer

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Anonymous Pendleton, OR

They have the best rate and the process is really easy and they are great with their communication. The experience is good.

4 years ago

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Verified Customer

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Kim Minneapolis, MN

The turn around is fast. It was easy to follow. The person that helped me was easily accessible when I needed support working through the process.

4 years ago

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Verified Customer

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Sorajin Winston, GA

I like that they are available twenty four seven. My person was always able to answer any questions I had. I am glad I chose them.

4 years ago

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Verified Customer

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Anonymous Ringgold, GA

We chose it for the cheapest rate and we are glad we did it. They did everything above and beyond. It only took about three weeks.

4 years ago

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Verified Customer

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Anthony Louisville, KY

Refinancing my condo with them was a positive experience. For the most part the process was pretty good. It was pretty quick and simple.

4 years ago

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Verified Customer

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Lamont Laurel, MD

Great communication. I appreciate how helpful they are. I am glad I did it. I would be very likely to recommend them to someone.

4 years ago

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Verified Customer

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Folu Gisanri Anoka, MN

Their team members were easy to work with, knowledgeable, and professional. Emails and phone calls were responded to in a timely manner.

4 years ago

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Verified Customer

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Nathan Orting, WA

We chose them because of their customer service. They were quick to answer questions and very through and really helpful.

4 years ago

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Verified Customer

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M Street, MD

So far the customer service has been outstanding. I am pleased with them. I was approved and settled within maybe 18 days.

4 years ago

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Verified Customer

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Joseph Lake Elsinore, CA

They’re fast and gave me a good quote and they are supportive and informative. Everything went well and I am happy I dealt with them.

4 years ago

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Verified Customer

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Bonicca Hillsborough, NC

From beginning to end, I liked everything about the company. Customer support is good and the rate is competitive so I am saving a lot of money.

4 years ago

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Verified Customer

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Scott Alice, TX

My needs have been met. I am happy with it. I was updated frequently and it was easy. I will do business with them again.

4 years ago

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Verified Customer

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Gabriel Summerville, SC

Open communication via phone, text, and email and there is the portal as well which made it super east. It was a great experience.

4 years ago

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Verified Customer

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Gary Baldwin, MD

Everything went perfect. The support staff is always available on the phone. They were really fast. It was done in like two weeks.

4 years ago

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Verified Customer

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Ronald Somerset, KY

We had a deadline with our employer and they were able to make it happen in a short period of time. It exceeded everything we asked of them.

4 years ago

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Verified Customer

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Cindy Arnold, MO

The process was very easy and I closed in 2 weeks for refinancing my home. DARIUS W was so awesome in walking me thru the process!!

4 years ago

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Verified Customer

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Sheila Bellflower, CA

Refinancing my home with Amerisave was so easy and everything went smooth and we closed in about a month. It was the great!!!

4 years ago

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Verified Customer

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Khwaja Ehsan Hopkinton, MA

Efficient, quick and seemless. The whole process was painless compared to my other refinance operations in the past with other organizations.

4 years ago

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Verified Customer

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Sandra Sanger, CA

Everything went really smooth. They would call me back as soon as possible if I had questions and they were really knowledgeable.

4 years ago

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Verified Customer

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Anonymous La Mesa, NM

It is okay but they took a really long time to get everything. There were issues with the underwriting. They monitored my credit for like six months and it was a VA sponsored loan so I don’t know why they did that.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jul. 21st, 2021

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Verified Customer

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Aaron Galesburg, IL

The loan officer helped us through the tough times. She was always there for us when we needed us. They gave us a chance when nobody else would.

4 years ago

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Verified Customer

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Anonymous Brookings, OR

Process of getting the loan is very fast and simple. Anytime I had a question, it was easy to get a hold of someone and easy to get answers that I need.

4 years ago

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Verified Customer

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Shane Kuna, ID

All the documents required are easily attainable so it is simple and convenient. I could do it remotely when I was traveling. It went pretty smooth.

4 years ago

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Verified Customer

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C Canton, GA

The people you speak to are great and helpful however their automated proves can cause a long delay in the process. We started in November and didn’t close until the end of April.

4 years ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer Care Team at our toll-free number: 888-700-4026 or by email at customersatisfaction@amerisave.com.

Jul. 22nd, 2021

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Verified Customer

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Suzanne Clayton, NC

I worked with Andrew and he was excellent. My loan was closed in three days. They kept up on everything. I am extremely pleased.

4 years ago

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Verified Customer

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Chase Morgan, UT

Process is quick but it took me a while to find out who to pay with my mortgage after it was all said and done. I am still glad I did it.

4 years ago