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Boomer Benefits

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8.7

Overall Score

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christine krones

Thank you to Sydney (V) for helping and continue helping me with my son's gap insurance. We had an issue with the insurance company. I left a message that evening and she called me back the next morning. She helped me call the insurance company twice to sell the problem. Sydney, Ashlee, Sandra, Bree, Shelley, the awesome receptionist is why I picked Boomer Benefits there is someone to help if you're representative is gone. Sydney advocated for my son with the insurance company. She took the time to make sure it was solved. Sydney also, emailed after to inform us she was going to make a follow-up to make sure everything was good. Thank you

11 months ago

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Reply from Boomer Benefits

Christine, we are so happy you were connected with Sydney and our team! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you! We cannot thank you enough for sharing your experience!

Nov. 28th, 2023

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Carol Cook McKinney, TX

Boomer Benefits is an awesome company. Last year, they helped me get my Rx plan and my Medicare supplement plan. Both were great plans for that year. This year, I had to change both plans, and Ashley G. helped me both times. In August, she located a replacement Medicare Supplement plan that met my needs much better than the previous one. Now, during the annual fall signup/change time, she found a new Rx plan for me. Ashley is a thoughtful, conscientious representative. I had so many questions, often was anxious about how the plan worked. She always responded with quick, informative answers. She put my mind at ease. This Medicare 'maze' is difficult to maneuver and I'm extremely grateful to work with Boomer Benefits and Ashley.

11 months ago

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Reply from Boomer Benefits

Thank you, Carol, for taking the time to give us a review and share your experience. We are pleased to hear that Ashley could assist you with finding plans that work better for your healthcare needs and budget. We know Medicare can be so confusing sometimes, so thank you for trusting us to be here to help. Don't hesitate to reach out in the future if you have any questions or concerns!

Nov. 14th, 2023

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Sandra Casner Denver, CO

"Several months ago I called Boomers because of an issue I was having with a bill not being submitted to insurance by my doctor's office. The billing office kept stating that the service was not a charge that Medicare would cover. I kept insisting that they submit it. I worked with Alexis P and she basically took charge of the situation. Alexis and I called the billing office together and after more follow calls on her part, I got a call from Alexis stating that the charge has been dropped due to the fact that for whatever reason the billing office never submitted it to Medicare for payment. Alexis was great to deal with and is an example of the professional service you can expect from the Boomer agency."

11 months ago

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Reply from Boomer Benefits

Sandra, thank you for taking the time to share your experience and give us a review. We are pleased to hear that Alexis could assist you with a billing issue. Thank you for trusting us to be able to help you with your Medicare. We look forward to serving you again in the future!

Nov. 10th, 2023

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Virginia

Allison B. was so knowledgeable and helpful. Everything she told me that would take place in the days ahead did!

1 month ago

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Reply from Boomer Benefits

Thanks for your 5-star rating and review! It's great to hear that Allison could be so helpful to you.

Sep. 11th, 2024

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Reza Jahansouz

Jacob C. is fantastic to work with. He is very knowledgeable and professional and helped me to maneuver the Medicare supplement maze.

2 months ago

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Reply from Boomer Benefits

Thanks for your feedback and review, Reza! We're glad Jacob could help!

Aug. 30th, 2024

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Danna Sossen

Boomer Benefits is a great company and Jonathan B. helped me to understand my policy. I highly recommend Jonathan B. and Boomer Benefits. Danna S.

2 months ago

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Reply from Boomer Benefits

Thank you, Danna, for letting Jonathan assist you! We greatly appreciate your recommendation.

Aug. 27th, 2024

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Timothy Kallen

They have been helping me all along before i retired. All questions answered and worried removed of Medicare and retirement health problems.

2 months ago

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Reply from Boomer Benefits

Thanks so much for your review and feedback, Timothy! Your support means a lot to us.

Aug. 22nd, 2024

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Cheryl

I discovered Boomer Benefits on facebook. Jacob C. helped in getting me signed up with a plan that meet all my needs. Amazing!

2 months ago

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Reply from Boomer Benefits

Thanks for allowing Jacob to assist you with your Medicare plan options!

Aug. 15th, 2024

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Ken Hall

Claire H. was excellent in answering our questions and helping us get benefits at a good price. Appreciate how Claire follows up after original contact. Very professional.

3 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience, Ken! We are so glad Claire could be helpful to you.

Aug. 1st, 2024

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Mary Walker

Ashley S. helped me find a different plan G that would save me money. She called multiple times to let me know the progress of the application. I really appreciate how she never dropped the ball!

4 months ago

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Reply from Boomer Benefits

Mary, thank you for your 5-star rating and review! We are glad that Ashley could help you find a more cost-effective plan.

Jun. 28th, 2024

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LMoore

Sydney G. has been invaluable to me. Her knowledge of the maze that is Medicare and my insurance is amazing. Feel so fortunate to have her as a resource. Thanks for your excellent service!

4 months ago

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Reply from Boomer Benefits

We are happy to know Sydney could provide you with such helpful assistance! Thank you for your 5-star rating and review.

Jun. 28th, 2024

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JC

Veronica E. has been so kind, understanding and helpful. I don’t know how I would manage this journey into retirement without her help navigating the steps for me. Thank you Boomer Benefits and Veronica. Sincerely, JC

4 months ago

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Reply from Boomer Benefits

We love to receive this type of feedback! Thank you for sharing your experience with Veronica. Don't hesitate to call in the future if you have any questions or concerns!

Jun. 25th, 2024

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Carolyn Pusey

Excellent service from Claire H. at Boomer Benefits! She was so helpful and really went the extra mile to make sure I was taken care of. We need more companies like Boomer Benefits and great employees like Claire.

4 months ago

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Reply from Boomer Benefits

Thanks, Carolyn, for taking the time to share your experience with Claire! We are happy to hear she could be so helpful to you.

Jun. 25th, 2024

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K Scaz

I can recommend the services of agent Jessica M. She was very helpful in finding a cost effective Part D plan for myself and my husband. Jessica responded to any questions that I had in a prompt and efficient manner.

4 months ago

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Reply from Boomer Benefits

Thanks for your recommendation and review! It is wonderful to hear that Jessica could assist you with finding a Part D plan and answer your questions!

Jun. 25th, 2024

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Phyllis Harper

I’m so happy to have found Boomers during my Medicare supplement search. I want to thank Calandra M for her help in obtaining my formulary prescription approval! She is amazing!

4 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Phyllis! Thank you for sharing your experience with Calandra!

Jun. 25th, 2024

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Judy Graves

Sandra C. was so very helpful with setting up our Part D Medicare. Also, Kelly G. was a great help in assisting us with Part B and a Supplemental policy. I would highly recommend them to anyone.

4 months ago

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Reply from Boomer Benefits

We are happy to know Sandra could assist you with your Part D and that Kelly could assist with your Supplement plan. Thank you very much for your recommendation, Judy!

Jun. 25th, 2024

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Cathy

I reached out for assistance and Chasaty A. answered my call. Chasaty is very attentive and responded quickly with the assistance I needed. 5 star customer service! Thank you Chasaty!

4 months ago

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Reply from Boomer Benefits

Thank you, Cathy, for your 5-star rating and review! We appreciate you sharing your feedback and experience with Chasaty!

Jun. 25th, 2024

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tony blumenberg

Sarah was extremely knowledgeable and helpful. She was very kind in reviewing all my options without making me feel like an idiot. She was great and Boomer Benefits was great!! I highly recommend it.

5 months ago

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Reply from Boomer Benefits

Tony, thank you for allowing Sarah to provide you with helpful customer service. We truly appreciate your recommendation and review!

Jun. 6th, 2024

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Kathryn Jackson

I want to thank Colton G. For all his help setting up my medigap plan along with dental and drug plans. He was very knowledgeable and answered all my questions. Appreciate your assistance!

5 months ago

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Reply from Boomer Benefits

We're glad Colton could assist you with your plan options and answer your questions! Thanks for your review, Kathyrn.

Jun. 6th, 2024

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PO

To help me through the process of choosing and enrolling in a drug plan, I worked with Wendy H. She was methodical, helpful, patient, and understanding. I am so glad that she is the person I was able to work with!

5 months ago

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Reply from Boomer Benefits

We're glad Wendy could assist you with finding a plan suitable for you. Thank you for your 5-star rating and review!

Jun. 6th, 2024

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Darrell Benton

Laura B made everything easy re: getting my Medigap policy to supplement my Medicare B coverage. She stays on top of everything and answers all questions. She responds quickly to emails.

5 months ago

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Reply from Boomer Benefits

Thank you, Darrell, for taking the time to share your experience with Laura! We're glad she could answer your questions and provide you with effective communication.

Jun. 6th, 2024

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Wylie

Today agent Sarah D. walked me through setting up my Part B Supplemental coverage. She provided me with a clear overview, answered all my questions, and made it all so easy! Thank you, Sarah!

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Sarah. We could not be happier knowing she was able to help you find the right plan for your needs and made the process easy!

Jun. 3rd, 2024

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Geetha Balan

Sydney V. was Fantastic! She assisted me with my claim. Her replies by email and phone calls were prompt and so very helpful. I could not have received more help and quidance . I am really thankful for all her services.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Geetha! We’re so pleased Sydney was able to assist you with your recent claim. We appreciate your review and are glad you gave us a call to help!

Jun. 3rd, 2024

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Zahid Rahim

Five star recommendation for Jeff B! He did a great job in putting together a list of in-network dental providers for our area and also followed up with us regarding any additional needs. Thank you Jeff. Zahid / Iffat

5 months ago

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Reply from Boomer Benefits

We greatly appreciate your kind words, Zahid! Thank you for sharing your experience with Jeff. We could not be happier knowing he could assist you with your dental providers.

Jun. 3rd, 2024

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Peter W Nobbs

After contacting Boomer Benefits about an issue with my Medicare ID card, they followed up with me to ensure I did receive it. Tabbatha was very responsive and helpful. I have already recommended this company to my friends.

5 months ago

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Reply from Boomer Benefits

We're pleased to know Tabbatha called to make sure you received your card. Thank you for the review and for the recommendations, Peter!

May. 24th, 2024

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Saran Ray

Natasha R. worked with us for several months to solve a billing problem. She kept us updated all along the way and never gave up. She was great to work with, and we appreciate her hard work and diligence.

5 months ago

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Reply from Boomer Benefits

We greatly appreciate your kind words, Saran! Thank you for sharing your experience with Natasha. We could not be happier knowing she was able to assist you with your recent billing problem.

May. 24th, 2024

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Tim Hartshorne

Claire Hall provided the information and support I needed.

1 week ago

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Reply from Boomer Benefits

It's great to hear that Claire could provide you with great customer service support and clear information!

Oct. 31st, 2024

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Dwight Mahabir

Excellent follow-up! Jeff B. is my go to person in the company. He is friendly, patient and professional! It feels amazing to have a company that not only advocates for us as well as help us navigate through this maze of corporate medical monstrosities.

5 months ago

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Reply from Boomer Benefits

Dwight, we appreciate your 5-star rating and review! It is wonderful to know Jeff could provide you with excellent customer service.

May. 8th, 2024

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Tracy

I worked with Wendy H. to enroll in my Plan D prescription benefits for Medicare. Wendy was professional, responsive and answered all of my questions both through email and in a phone call. She found the plan that best fits my needs, and made this process painless, which I did not expect!

5 months ago

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Reply from Boomer Benefits

Thanks for your review, Tracy! It is great to hear that Wendy could assist you with your Part D plan and answer your questions. Thank you for trusting us to assist you with your Medicare journey!

May. 8th, 2024

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Jim F

I received a notice from WellCare that a drug of mine was not covered on their formulary. I contacted BB and rep Jeff B. provided me the document to send to my doctor to request an exemption. Well Care approved the exemption quite quickly and Jeff also checked back with me to see how it went. Love Boomer Benefits!

6 months ago

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Reply from Boomer Benefits

We're so pleased to hear that Jeff could assist you with getting this exemption. Thank you for allowing us to help you with your Medicare needs.

May. 8th, 2024

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Kimberly Hathcock

Tish P. is the Best! She is friendly, extremely efficient, and Tish Tish P. was so helpful! She knew what questions to ask me, and she knew the answers to all my questions. She got me enrolled in my Medicare 2nd coverage with ease after giving me multiple choices. I recommend her highly!

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Kimberly! We’re happy Tish was there to help! We will pass along the kind words.

May. 8th, 2024

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Lisa Southerland

Natasha R. was instrumental in helping me with all my questions regarding a dental and vision policy. She is an important asset to Boomer Benefits and I appreciate her assistance. Boomer Benefits is just the best resource for anyone’s insurance needs after retirement!

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Lisa! Thank you for sharing your experience with Natasha. We're happy to know she could answer your questions.

May. 8th, 2024

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Vicky Hill

Sarah K. made finding a medigap plan so simple. A few questions, and she provided me with recommendations for both G and N plans. She answered all of my questions too! I can’t say enough about Boomer Benefits! What a terrific service…..and did I mention it costs you nothing to have this excellent team working on your behalf?

6 months ago

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Reply from Boomer Benefits

We greatly appreciate your incredibly kind words and feedback, Vicky! Thank you for sharing your experience with Sarah and for your recommendation!

May. 2nd, 2024

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Nancy McGuire

Our representative, Bryan was personable, professional, knowledgeable and very patient. We felt educated about our options, and are confident about our Medicare choices. We appreciate Boomer Benefits and Bryan. We highly recommend.

6 months ago

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Reply from Boomer Benefits

We are so happy to know Bryan could help you with your recent plan choices, Nancy! We greatly appreciate you taking the time to share your experience and feedback. We appreciate your recommendation!

May. 2nd, 2024

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Ruth Lorenzo

We have been very happy with Boomer Benefits from helping sign up for Medicare Supplement and part D with assistance from Ashlee M And , more recently in obtaining our part D Diabetic supplies with assistance from Kendra G. I would highly recommend my family using Boomer Benefits when they turn 65.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Ruth! We’re happy Ashlee and Kendra were there to help! We will pass along the kind words!

May. 2nd, 2024

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John

Haley S. at Boomer Benefits did an outstanding job of helping me with my Medicare Supplement / Advantage plan selection. She was extremely responsive to all my questions, very knowledgeable and professional. I could not have asked for a better agent.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, John! We're so happy to know Haley could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 2nd, 2024

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Jack

Dustin H. is an incredible human being. He exercises, patients, kindness, and understanding and makes the whole process so much easier. He will work through the whole process with you at your convenience with no pressure. I cannot strongly enough recommend getting a hold of Dustin, you really be doing yourself a favor

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Jack! Thank you for sharing your experience with Dustin!

May. 2nd, 2024

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Kevin Sherman

My experience with Boomer Benefits has been excellent since their help in signing up for an appropriate Medicare plan. Amanda Rodriguez provided great follow up a month after starting Medicare to verify I had received my supplemental plan ID card. I hadn't at that time so she got another sent which arrived soon after.

6 months ago

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Reply from Boomer Benefits

Kevin, thanks for your review and 5-star rating. It is wonderful to know that Amanda could assist you.

May. 1st, 2024

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Mark Kinsey

I had the pleasure of working with Julia P. with Boomer Benefits. Julia provided one of THE best customer service experiences I have ever had. My wife and I have done extensive research that led us to choosing Boomer Benefits and based on all of my encounters, Boomer Benefits far exceeds the high expectations we had already established.

6 months ago

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Reply from Boomer Benefits

Mark, we appreciate your review and for sharing your experience with Julia. We are pleased to hear that she could provide you with great customer service!

May. 1st, 2024

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gennie howe

I had some questions about some recent billings and my deductibles. Ruth O. was able to dissect and sort it out for me in a very timely fashion. She was great and Boomer Benefits have employees who know how to do their job. Ms. O. was very easy to understand and work with. Thank you

6 months ago

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Reply from Boomer Benefits

We're happy to hear that Ruth could assist you with some billing questions! Thanks for allowing us to help.

May. 1st, 2024

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Van R.

Over the last 6 months I have been preparing for retirement and getting my insurance ready.....I called Anthony S. with Boomer Benefits and he answered all the questions I had. Afterwards he helped me get my insurance set up. I am very satisfied with the help I received and would recommend them to my friends.

6 months ago

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Reply from Boomer Benefits

Thank you for taking the time to give us a review and share your experience with Anthony, We are pleased to hear he could answer your questions and assist you with your plan options!

Apr. 17th, 2024

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Scott Bradley

Had the pleasure of signing up for Medicare Part D with the help from Juliette T. She was amazingly helpful and gave simple and straightforward instructions on how to complete this process. Juliette is very professional and Boomer Benefits organization is fortunate to have her as an employee! Stellar CUSTOMER SERVICE!!

6 months ago Edited May 15, 2024

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Reply from Boomer Benefits

Thanks for your review, Scott! We appreciate you sharing your feedback and experience with Sarah!

Apr. 17th, 2024

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Joanna Faulkinberry

Agent Gabe G. was wonderful!! Very patient, kind and professional. He explained everything regrading my choices for Medicare Advantage. He helped me make the right choice for my health benefits. Would highly recommend him to anyone.

6 months ago

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Reply from Boomer Benefits

Joanna, we are glad Gabe could provide you with excellent customer service and explain your plan options and information clearly. Thank you so much for your recommendation and review!

Apr. 17th, 2024

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Bruce Johnson

It's difficult sorting out all the options that are available. Kendra G. was extremely knowledgeable, was able to answer all our questions and was easy to talk to. We have used Boomer Benefits in the past to work through the options and save money on healthcare costs.

6 months ago Edited April 11, 2024

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Reply from Boomer Benefits

Bruce, it is wonderful to know that Kendra could answer your questions and be so helpful to you. Thank you for trusting us to help you on your Medicare journey.

Apr. 11th, 2024

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Lois Anderson

Thanks to Jade M, I received the most amazing experience into the insight of making my choice for the supplement I needed. She is very knowledgeable , very pleasant , and patient with me. I recommend Jade M. if you want this complicated experience made incredibly simple!! Thank you!!

7 months ago Edited April 25, 2024

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Reply from Boomer Benefits

Thank you for your review, Lois! We're glad Jade could assist you.

Apr. 5th, 2024

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Matt Anderson

I've worked closely with members of Boomer Benefits since 2020 and recently required assistance and had the good fortune of working with Ashley S, who was quite to respond and address all of my needs. I look forward to working with Ashley and members of Boomer Benefits in the future!

7 months ago

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Reply from Boomer Benefits

Thank you, Matt, for your 5-star rating. It is wonderful to know that Ashley could address all your concerns. Your feedback is very important to us, so we're glad we could provide you with a positive experience!

Apr. 3rd, 2024

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Joe Wallenstein

Angie K. is the best, most professional, consistent and compassionate person I have dealt with in a while. She returns calls promptly and is always in good humor. It is a real relief to know Angie has our back when it comes to the nightmare labyinth that is medical insurance.

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Angie! We greatly appreciate your feedback, Joe!

Apr. 3rd, 2024

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Kathy Stacy

Amanda Rodriguez reached out to several companies and got all the receipts I needed. After 4 years I can truly say that every experience with Boomer Benefits has been a positive one! (And saved me lots of hassles and countless phone calls to various insurance entities.) Thanks for making life easier!

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Amanda! We're happy to hear we've been able to provide you with the customer service you deserve!

Mar. 29th, 2024

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Susan Beach

I have used Boomer Benefitsfor pharmacy and medigap insurance. My recent experience with Tabbatha for changing my medigap policiy was quick and easy. I was able to save money for the same benefits. Would highly recommend Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

Thank you for your review and 5-star feedback! We're glad Tabbatha could help you find a more cost-effective plan!

Mar. 29th, 2024

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Audrey 1968 Palatka, FL

Had a very pleasant experience with Anthony S looking for a supplement plan for me. He was well spoken and informative, patient with me , let me ask questions and helped me to understand my choices. A pleasant experience all around👍

7 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Audrey! Thank you for sharing your experience with Anthony!

Mar. 22nd, 2024