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8.2

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Gregory Tyrey

This is an excellent service! I was in an unusual health insurance situation and Kendra G went above and beyond to find answers. Everyone I've dealt with through Boomer Benefits has been great to work with, but Kendra G's service stood out. Because of their exceptional service, I've already recommended Boomer Benefits to several others approaching Medicare age.

8 months ago

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Reply from Boomer Benefits

Gregory, thank you for taking the time to give us a review and 5-star rating! We are very happy to know Kendra could provide you with excellent customer service and assist you with your unique situation. It means the world to have your trust in helping with your Medicare journey!

Aug. 27th, 2024

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Candyce Underwood

Veronica E. helped me and my husband sign up for a Medicare prescription plan. She was awesome in finding the most affordable plan for our needs and a plan that covers our prescriptions. It can be a complicated process but she made it easy to understand and explained everything. She's very patient as well with all the questions I asked! I highly recommend Boomer benefits!

8 months ago

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Reply from Boomer Benefits

We're happy to know Veronica could assist you and your husband and help you both find a plan that works for your healthcare needs and budget! We appreciate your review and recommendation, Candyce!

Aug. 23rd, 2024

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Uday Apte

Shellie A. is my representative and she is extremely knowledgeable, and she helped us(me and my wife), in the prosses of selecting the supplemental insurance plan which has the best price for both of us, comparing with different plans. She also helped us in applying for a new Cigna supplemental plan and cancelling our previous Elips supplemental plan. Boomer Benefits is best company for getting help for selecting Medicare insurance program.

8 months ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Shellie! It is wonderful to know that she could assist you and your wife with your Medicare plan options so you can decide what works for you. Don't hesitate to call in the future if you ever need any assistance!

Aug. 22nd, 2024

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Elvina Bergmann Kallett

Boomer Benefits is an outstanding company that doesn't charge additional money for their services. My wife and I are very satisfied with the wonderful customer care we have received. Notably, Ellery C. needs to be recognized for all her time, interest, positive attitude and help. We're happy to continue as satisfied customers of Boomer Benefits. Thank you very much.

8 months ago Edited August 21, 2024

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Reply from Boomer Benefits

We are happy to hear that Ellery could provide you with great customer service! Thank you for trusting us to be able to help you with your Medicare needs. We appreciate your review and feedback!

Aug. 22nd, 2024

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Arlene Driver

We are new to Medicare and our financial advisor recommended Boomer Benefits. Working with Allison B has been amazing. She presented our options and made it easy for us to decide on a plan, and checked in regularly while waiting for a confirmation. Her friendly, professional manner and excellent communication make her a pleasure to work with. And knowing they are there to help when needed takes the worry out of this process. We highly recommend Boomer Benefits!

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Arlene! Thank you for sharing your experience with Allison and for allowing her to assist you with your Medicare plan options.

Aug. 15th, 2024

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James Emerson

I have been working with Andrew Matthews at Boomer Benefits for my Medicare coverage. He has been very patient, courteous, professional, and his explanation of the various products and options have been superb. He made the process very simple and understandable. He was not the first individual that I have spoken with on Medicare, but he will be the individual I will work with now.

8 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, James! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Andrew was. If you need any assistance in the future, don’t hesitate to give us a call!

Aug. 15th, 2024

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Joanne Gagliardi

My experience with Boomer Benefits, and specifically Allison Boyd, has been nothing but great - surprisingly great. I knew nothing about Medicare going into my search for understanding and a plan. Boomer Benefits was highly recommended. I felt like I was being educated more than I was being sold something. This is the way to go. Allison was patient in assisting me with choosing a plan and I feel I wouldn't have the confidence I do now in the plan I chose if it wasn't for her! Thank you, Allison!

8 months ago

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Reply from Boomer Benefits

Thanks for allowing Allison to help you with your plan options, We sincerely appreciate your recommendation and review, Joanne!

Aug. 15th, 2024

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Ellen Lane

My husband and I began with Boomer Benefits over a year ago and they helped us get set up with great explanations to help us choose plans that are really working for us. Recently, we had an issue with some questionable bills and Sydney Green was very friendly and quick to dig into the insurance coverage and resolve the issues so we did not have to pay. We highly Sydney for her help! Everyone at Boomer Benefits is great!

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Ellen! We're so happy to know Sydney could get you everything you needed and help you resolve these recent billing issues! We greatly appreciate your review.

Aug. 15th, 2024

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Diane Foote

Our Boomer Benefits customer service representative Natasha guided us through a claims resubmission and followed up with us for over 2 months to get a resolution to an incorrect billing. She represents a company that hires quality personnel and stands behind their claim to be with you after enrollment. We will be clients fit life and recommend them to anyone navigating the medicare insurance works!

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Diane! We're so happy to know Natasha could assist you with this claim issue and help you get it resolved! We greatly appreciate your review.

Aug. 15th, 2024

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Marie C Finnegan

I am very impressed with the help and time that Gabe G. gave us today. At first my husband and I were very confused and at the end of our conversation we were able to decide on Medicare and health insurance that will fit our needs perfectly, Also, Boom Benefits will help us with any problems that we will face. They will stand by us yearly on deciding our best health insurance plan option for the following year. I am beyond happiness that we chose Boomer Benefits. We thank you so much Gabe G.!!!

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Marie! We’re happy Gabe was there to help! We will pass along the kind words!

Aug. 15th, 2024

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Becky King

Bryan M. was my Boomer Benefits Agent. I had an outstanding experience working with Bryan! He is very knowledgeable, patient, kind and made the process smooth as possible. I am getting ready to leave my employer of 44 years so navigating Medicare and everything else I need is pretty stressful. I was lucky to get Bryan to help me through all the steps!

8 months ago

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Reply from Boomer Benefits

We're glad Bryan could provide you with great customer service! Thank you for your feedback and 5-star rating.

Aug. 7th, 2024

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Joan Hartung

I have been using Boomer Benefits for the past 6 years. They have helped me secure supplemental health and drug plans, The have reviewed my plans and assisted me in making decisions that have fulfilled my needs and saved me money. They have also aided me in disputing claims that were processed incorrectly. Lisa C. was especially helped this last month and handled everything promptly and professionally. This has been my experience with all the agents in the past. Thank you very much!

8 months ago

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Reply from Boomer Benefits

Thanks for your review and feedback, Joan! It is great to hear that Lisa could assist you and provide great customer service. We appreciate your 5-star rating!

Aug. 2nd, 2024

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GreenSangha

I am very pleased with the assistance I got from Boomer Benefits. Choosing a Medicare plan can be overwhelming, or at least it was for me. Companies don't always make the details of their plans easy to find. Then so many questions come up as you are reviewing the different plans. Rather than calling each of the companies individually, I simply contacted Boomer Benefits. Ben E. talked to me about my insurance needs and budget and had over 100 plans to choose from (Anthem is not one they handle). After getting information from me, he was able to review the plans to determine which ones would cover my doctors and medications as in-network. We ultimately selected a plan which he then went over in detail with me to ensure it would meet my needs. In the end, I felt confident I had been given good information from Boomer Benefits and had the best plan. Ben took care of the final steps, signing me up - it couldn't have been easier. What a relief to have this taken care of, with no stress.

8 months ago Edited July 30, 2024

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Reply from Boomer Benefits

We are so happy to know Ben could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!

Aug. 1st, 2024

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levon jones

I would like to take this opportunity to thank Ms. Harli J. for the service provided to me in finding a Physical Therapist and Radiologist Office near my location that excepted my Medicare Plan. Ms. J. Professionalism ,Support, Knowledge, Carry Attitude and Patients with me was greatly appreciated .I was also impressed with Ms. Harli J. follow up call to me the next morning to make sure that my needs were met and if I needed any farther assistance to feel free to contact her office .Thanks to Ms. J., I was able to contact a Physical Therapist and Radiologist Office near my location and make an appointment with both offices . I would also like to thank Ms. J. for her quick response to me my call regarding my deductible from the Physical Therapist Office, which she confirmed I did not have to pay a deductible while I was waiting for treatment . Because of Wonder and Amazing Employees like Ms. Narli J. ,I feel like a valued customer of the Boomer Benefits family .Again Ms. J. for an outstanding job .

8 months ago

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Reply from Boomer Benefits

Levon, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help with your provider search and provide helpful assistance. Thank you for taking the time to share your experience with Harli! Don’t hesitate to give us a call in the future!

Aug. 1st, 2024

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Monica L

Thank goodness a friend told me about Boomer Benefits! I read the book, 10 Costly Medicare Mistakes You Can’t Afford to Make and learned a lot. I asked my friend more about Boomer Benefits and found out there was no fee for me to use their services. I also attended a local nonprofit that provide general Medicare info. They knew nothing about using a broker like Boomer Benefits, unfortunately! So after doing my research and yet still being a bit apprehensive, I called Boomer Benefits and was immediately connected with Darla F who was licensed in my state. She was incredibly friendly and so knowledgeable. It didn’t take long at all to be set up with my supplemental plan. The information she presented was clear and easy to understand and made my decision easy. I was set up for this plan by the end of the phone call. She also gave me her direct number and email. Then sent me links to help with the drug plan. I had some difficulty navigating this: due to my issue with tech….and so I emailed her. Of course, right after the mail I tired it again and was successful. But I got a phone call from her not long after I sent the email. What service! And with her help, I got the best part D for me. What a relief. I felt as though a weight was lifted from my shoulders after working with Darla! She made the whole process so smooth and easy. After everything was set up, she told me if I ever have any issues with Medicare, to just call the Boomer Benefits main number and I’d be directed to someone who could help. To know that I have this company for support in the future is a great comfort.

9 months ago

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Reply from Boomer Benefits

We're delighted to read your positive review, Monica! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, so it is great to know that Darla could provide that for you. Thank you for choosing us!

Jul. 25th, 2024

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Liane Walker

I had a very positive experience with Boomer Benefits. I was out of town and had questions on Medicare prior to my first time sign up. An internet search led me to Boomer Benefits. Subsequently I received a follow up phone call. All of my questions were patiently answered. I felt no pressure to proceed with them but set up a follow up phone call. As I was still out of town I decided during the follow up call to make my life easier and just go with them and it couldn't have been easier. They have sent follow up emails outlining the next steps I will need to take. I had done a lot of reading and research prior to I had some background knowledge going in but I believe even if you are just starting out in this complicated Medicare journey you will feel comfortable with them. The you tube videos are a great resource as well and available to all. I gave one 4 star only because I only just signed up and haven't come to the end of the process.

9 months ago

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Reply from Boomer Benefits

Thanks for your review, Liane! We appreciate you taking the time to share your experience and feedback.

Jul. 12th, 2024

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William

I’m very pleased with service from Boomer Benefits. To start with I received information that was very helpful in choosing a Medicare Advantage Plan. It was not too long before I needed some additional help locating a primary physician or Medical Group. Miranda C contacted me quickly with some options, having already called directly to confirm they were taking clients. I’m happy to say I made a choice of one that was near my home and I was easily registered after sharing my information and taking a physical. Miranda followed up several times to make sure I didn’t need any additional suggestions for a primary, or if she could help in anyway. I really appreciate her help !

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Miranda could assist you with a provider search and for trusting us to help. Please don't ever hesitate to give us a call if you ever have any questions or concerns!

Jul. 12th, 2024

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Jeff Purcell

I have been using Boomer Benefits since 2015 for Medicare supplements and Part D drug coverage. I would not think of using anyone else and have recommended them to family and friends alike. Most recently, Darius B. helped me find a better price for my supplements. Darius was friendly, knowledgeable, and very professional. He returned my calls promptly and walked me through the whole process in less than 20 minutes. A few months ago, Boomer Benefits helped me switch Plan D drug plan and I went from a $48.00 a month plan to one costing $0.50 a month. That's right, $0.50 a month. Same great service from Boomer Benefits!

9 months ago

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Reply from Boomer Benefits

Jeff, thanks for taking the time to share your experience with our team! We're glad Darius could help you out recently and for all your recommendations. Your support truly means the world to us! Please don't ever hesitate to call if you have any questions or concerns in the future!

Jun. 28th, 2024

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Teri Warner

If you haven't worked with Boomer Benefits to help you with your Medicare questions, selection, etc., you should! They are extremely knowledgeable about Medicare and can help you make the best selection for your situation. ALSO, the customer is the best we've had in a very long time. Working with Alexis Peterson was a dream come true. We received a medical bill and called Boomer Benefits. Alexis listened to our concerns and told us she would work with the doctor's office to get to the bottom of the bill. We left it in her capable hands and we're amazed. She found the issue, the bill was taken care of, and kept in touch until we felt everything was taken care of. A-M-A-Z-I-N-G!

10 months ago

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Reply from Boomer Benefits

Thank you so much for your kind words, Teri! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Alexis! Don’t hesitate to give us a call in the future!

Jun. 25th, 2024

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Boyd Baxter

Got a $1,800 bill from quest due to coding errors at my physicians office, upon calling the Doctors office they told me that it was already billed and basically relayed that their error was going to be my responsibility. They were ABSOLUTELY NO HELP!!! I contacted Boomer Benefits and was put in touch with Ruth O after explaining my dilemma with her and forwarding a couple photos she told me NOT to pay the bill, that she would take care of it and follow up with me. After a couple more Emails to keep me in the loop she contacted me via phone and Email today that she has resolved the issue and my balance was $0. Without the service provided through Boomer Benefits and Ruth’s experience and expertise I can only imagine where this would have gone, since the Doctors office were not going to be responsible for THEIR ERROR!! Thanks again for the service, so happy with them, William B.

10 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. We know how frustrating these billing issues can be. It’s wonderful to hear how helpful Ruth was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!

Jun. 25th, 2024

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David

I was a Senior Account Rep with one of the major business aircraft manufacturers, and I had between 300-500 owner/operators across 18 time zones. Needless to say, I can spot world class customer service from a mile away. That being said, today my wife and I worked with Ms. Ashley S, Senior Retention Specialist, in order to transition to another Medicare Supplement provider. On the first call, Ashley immediately created a positive customer experience and relationship with us. We discussed our needs and within a few minutes, we received her schedule to allow us to fit our availability with hers. She sent background material to my email in a timely manner and upon our second call, she assisted us in filling out our application and she submitted it in 40 minutes from the time we received her call. All the time we were on with her, she was patient with our questions and provided substantive answers in real time and high bandwidth. In all ways, she exceeded our already high expectations. I would most definitely recommend Boomer Benefits and especially Ms. Ashley S (although I have no doubt that all of Boomer Benefits' associates are exceptional, given our past experience.) Thanks, Ashley. We appreciate you very much. ps - I have already shared our recent excellent experience with 6 friends.

10 months ago

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Reply from Boomer Benefits

David, we are so happy you were connected with Ashley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and provide you with effective communication! We cannot thank you enough for sharing your experience with our team and for your recommendations!

Jun. 25th, 2024

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Mike (Mike107)

Well, that was easy--and kinda pleasant if I'm honest. Jacob C. was fast, efficient, data-loaded, and devoid of superlatives and undesired speculation. He was a total businessman and gentleman who freely and without hesitation discussed his stake in the game when I challenged him. He not only delineated his stake from mine, but he also made my interests the priority. Mr. C's ability and willingness to educate is superior. His pace slowed when I needed it to, and increased when it was appropriate. He found alternative ways to explain something I wasn't grasping, and never stopped me in the middle of asking a "dumb" or redundant question. He was not "jealous" with his information, and he provided me with plenty of information I would call "portable"--meaning it was universally applicable no matter what company I used. He was generous of his time and really effective in continuing my education on Medicare and Supplemental coverage providers. He had access to data I did not, and he shared it. Mr. C seemed quite proud of his company's Client Service department and Boomer's commitment to life-time support in the cases of questionable transactions, a need to change or add policies, if additional education is needed, and the like. I hope they live up to the high bar of performance expectation he set for them. Not every online review of Boomers is 5 Stars, but the vast majority of those I found were. The lower star reviews generally were about poor response times or failure of an agent to "click" with a client enough to provide what was needed by them. On at least one site the Boomer response to the reviewer's complaint was specific, informative, and typically also educational, although a couple seemed "self-excusing." I was able to find a few 5-star reviews related to specific problems and the resolutions which the Client Service department either accomplished for the client or guided the client through. My expectations run high--Just as BoomerBenefits quite clearly intended them to be. Mr. C was a real gentleman throughout our calls and multiple email exchanges. I asked him to give his personal opinion or to speculate about a number of things. The invitation to speculate is, in my opinion, often the time when a person's true agenda and persona emerge. In my line of work, I have found it is the time when honesty and education are imperative, and emotiveness should be absent. Jacob hit the bull's eye. He gave appropriate warnings, his observations and--most importantly, he provided data upon which he based his conclusions. Our email exchanges were several and our phone call-hours probably totaled around 2, but the experience made me feel a.) "my gosh, we got a lot done!" and b.) I would welcome chatting with this person just for the heck of it. Overall, my experience with Jacob C. at BoomerBenefits didn't feel like a "Sales Experience," it seemed like a "Friendly Educational and Guidance" experience. Jacob's mother should be proud of him. It sure seems like she raised a good man. You can quote me on any of this. Mike

10 months ago

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Reply from Boomer Benefits

Mike, we're overjoyed to receive your glowing review! It's incredibly rewarding to know that Jacob made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Jun. 25th, 2024

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Michelle Gallaway

Boomer Benefits provides a much needed service. Anthony helped me to more fully understand the complex world of Medicare. Together we looked at all of the options for supplemental or Medigap coverage that might make sense in my situation. He outlined the pros and cons of each choice. Anthony was patient, answered all of my questions thoroughly, and took care of all of the sign up details once I made the final decision. My coverage is exactly what I need and cost much less than I anticipated. I also like knowing that if issues arise in the future, Boomer Benefits will be there to assist me. I highly recommend Boomer Benefits for help in selecting and managing Medicare options.

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Michelle! We’re happy Anthony was there to help.

Jun. 25th, 2024

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Pete Dipasqua

Before calling Boomers benefit and speaking with Tristan T. my wife and I did a lot of research. We are new to Medicare and Medigap health system and there's a lot of information on social media that can be a bit confusing. I knew we had to speak with someone that wasn't in the business of making money off the customers. I watched the boomers benefit video and saw the positive reviews on the company and decided to make the call. I was LUCKY to get Tristan Turner and he was OUTSTANDING! Tristan took the time, listened to the information I researched and helped me to better understand the different Medigap plans. Tristan was very professional and made it clear he and the company is out for the best interest of their customer. Tristan treated me as if I was a family member. When our conversation was completed he stated to give him a call should I have further questions. Not once we he pushy or was trying to sell me a plan. It's obvious Tristan wanted my wife and I to take our time and be comfortable with our choice. After hanging up the phone and reviewing the information given to me by Tristan, my wife and I called him back within an hour and signed up for a Medigap Plan that fit our needs. I can assure that Tristan is NOT a high pressured sales person. He cares for the customer and will make sure you get the best deal and understand what you're purchasing. I wised I located boomers benefit and Tristan before I did my research, it would have saved me a lot of time and headaches!. Thank you Tristan T!

10 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Tristan! Don’t hesitate to give us a call in the future, Pete.

Jun. 25th, 2024

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J. C.

I had turned 65 and I wasn't thinking this through, I picked out a Medicare Advantage plan that I thought was right for me, but low and behold, it was cheap with no monthly premiums, BUT it had high co-pays. So I was shopping around because I was told I had a small window of time to switch without penalty. Boomer Benefits happen to come across one of my social media feeds. So I said what the heck, I'll give them a call. I called, got through right away. and was able to understand the Insurance agent who wasn't 10,000 miles away with a foreign accent. I'm sure when I got done asking about this and that etc. She probably went home and had a large cocktail. Anyway, long story short, she let me think about what I wanted to do, and let me weigh my options, NO HIGH SALES PITCH. The next day she was schedule to call @ 9 am and she was 3 mins earlier. We went over a couple of more things, and now I have her as my to go to when needed. THANK YOU BOOMER BENEFITS.

10 months ago

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Reply from Boomer Benefits

Thank you for taking a chance and trusting us to help you with your Medicare! It means a lot to us. Don't ever hesitate to call if you have any questions or concerns. We greatly appreciate your review and 5-star rating!

Jun. 25th, 2024

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Janet Thornton

Laura F. came to my rescue! When processing a claim we discovered that Medicare showed my employers insurance plan as the primary policy. Laura made the initial connection viewing the billing statement. She was very professional in speaking with me and supporting me through the process. Additionally issues also came up setting up Medicares autopay account. The initial online transaction didn’t process, even though upon checking I was told it did. Laura was there following up to communicate and ensure steps were completed. She’s professional, kind, patient and most of all her knowledge and support makes such a difference on how to manage various aspects of Medicare. Thank you Laura!!

10 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Janet! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Laura was in helping you resolve this recent issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call.

Jun. 25th, 2024

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Sandi Hendricks

My husband and I are both clients of Boomer Benefits. Recently we made a major change in our lives due to an out of state move. This created an unforeseen issue with my husband's insurance in being canceled prematurely, prior to the actual move date. We were frustrated and worried about the implications, but Boomers' own Angie K to the rescue. Angie worked relentlessly to resolve the issue, going above and beyond. Not only that, but after our move she called me to see how we were doing and let me know that everything looked good, not only for my husband's policy, but also for the changes that needed to take place on mine. Thank you Angie and BB!! You're the best.

10 months ago

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Reply from Boomer Benefits

Sandi, thank you so much for allowing Angie to assist you and help you get everything sorted out. Thank you for trusting us to be there for you on your Medicare journey!

Jun. 21st, 2024

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Chris Brown

I called Boomer Benefits last year to see if a better supplement rate could be found for me. Sure enough, another company was found to offer me the same exact benefits almost $30 less a month.for me, this was significant. I happily switched! Fast forward to a couple months ago when I needed help with a bill not being paid by Medicare. I spoke with Natasha who took all the info she needed about the situation and she kept me updated by email and phone. She put me at ease from the start and made sure I knew what to expect in the timing of it all. Today, I was told everything was ironed out, the bill was paid and I had nothing to worry about. What wonderful news! I won’t ever hesitate referring my family or friends to Boomer Benefits for the great service they provide.

10 months ago

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Reply from Boomer Benefits

It is wonderful to hear that Natasha could assist you with a recent claim issue. We know it can be so difficult trying to get everything resolved, so we appreciate your patience and trust in us to help!

Jun. 21st, 2024

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Wendy C

I signed up with Boomer benefits and was told what amount I needed to pay for my supplemental insurance. I received my package paid my first month by check and gave the information to take out each month after that electronically. about two weeks later, I received a text message stating action required to maintain coverage and update. I was told the first month was actually $412 and after that I would have to pay $192 per month, which was a lot more than what I signed up for, I called boomers and left a message that I need to speak with someone because I was not happy about the change. I received a call from Emily who looked up the phone number on the text. and said this was not one of their workers or anyone they work with ended up I was scammed the text message was not at all from boomers! Emily M told me to call my credit card and report the scammers. Emily is professional kind and has a fantastic personality. Thank you so much for all your help Emily .

11 months ago Edited May 6, 2024

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Reply from Boomer Benefits

Wendy, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Emily was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future!

May. 8th, 2024

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Liz

Boomer Benefits became a no-brainer for me very quickly as I began navigating all of the information regarding signing up for Medicare. Today was yet another reason to be happy with my choice to become a Boom Benefits client. I had an issue with an invoice and took advantage of the Customer Care Team help that is available to Boomer clients. Remember real customer service? You can find it with this team. Malaquia T. quickly assessed that I had a coding error and got to work for me... She knew who to call, what to say, how long to wait for the process to work and follow up along the way! It was a $420 error that corrected to $0. So happy with Boomer Benefits, my choices with the insurance that works for me and Malaquia!

11 months ago

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Reply from Boomer Benefits

Liz, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Malaquia was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!

May. 8th, 2024

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Debbie Jagolta

Boomer Benefits is an outstanding company with excellent customer service. I have never had a company work so hard for their customers. Today I had the priviledge of speaking to Sydney V. She worked on my issue by adding the insurance carrier to the call, she then explained my issue to the carrier and the error was corrected. The level of service and knowledge that I always receive from Boomer Benefits saves me so much time and effort! Sydney worked everything out for me and would not end the call until all was corrected and I was satisified. Thank you Sydney and all at Boomer Benefits! Debbie J

11 months ago

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Reply from Boomer Benefits

Debbie, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Sydney! Don’t hesitate to give us a call in the future!

May. 2nd, 2024

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Janis D Maney

I spoke with Stephanie A and she was absolutely delightful, professional and, most of all, helpful!!

1 month ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Mar. 21st, 2025

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JH

Stephanie A was a great help in changing my Medicare drug plan. Good follow-up and communication. Will use again

1 month ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review!

Mar. 7th, 2025

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Steve Henley

Sophia R assisted us with resolving a matter that we could not do ourselves online with Cigna. She was fantastic, and so patient with us!

2 months ago

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Reply from Boomer Benefits

We are happy to know Sophia could be helpful. Thanks so much for your review!

Feb. 20th, 2025

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April Horner

Kendra G. is absolutely the best!! Efficient, fast, treatedme like I was her only client. Love her!! She is my go-to person!

2 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, April! Thank you for sharing your experience with Kendra!

Feb. 11th, 2025

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John Taylor

Outstanding follow up and would highly recommend Boomer Benefits for anyone trying to work through the maze of Medicare application.

2 months ago

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Reply from Boomer Benefits

John, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review and recommendation!

Feb. 10th, 2025

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David

My agent Michelle W is very personable, answering all my questions and following through on my Supplemental Medicare Plan N switch to a new insurer.

2 months ago

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Reply from Boomer Benefits

Thanks for your 5-star rating, David! It is great to hear that Michelle could answer your questions and assist you.

Feb. 3rd, 2025

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Mark Cuff

Great company. Great service the help I received from Paeton Tanley was up and above. Give them a call for your Medicare needs you will not be disappointed.

3 months ago

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Reply from Boomer Benefits

Mark, we are very pleased to hear that Paeton could provide you with such great customer service!

Jan. 21st, 2025

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Jody LaLande

My Rep was Sarah D. She quickly and accurately found the best plan at the best price for me. She went thru all the docs w/ me and patiently answered all my questions :). Great experience!

4 months ago

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Reply from Boomer Benefits

Thank you for your review, Jody! We are happy to hear that Sarah could assist you with your Medicare plan options and answer your questions!

Dec. 31st, 2024

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David S

The folks at Boomer Benefits have been and continue to be very helpful. Our current rep, Ashley S, led us through the selection process. I highly recommend them and will continue to refer my friends.

4 months ago

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Reply from Boomer Benefits

David, thanks for allowing Ashley to help you with your plan options. We appreciate your recommendation very much!

Dec. 13th, 2024

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Lynn Pierce

It was a pleasure working with Darla Fowler of Boomer Benefits. She was very thorough in explaining my new Medicare Advantage plan and made signing up a breeze. I am grateful to have Boomer Benefits on my side.

4 months ago

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Reply from Boomer Benefits

Thanks, Lynn, for sharing your experience with Darla! We're glad she could help make the process easier.

Dec. 11th, 2024

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Rosa Linda Watts Realtor

I love Boomer Benefits! Very professional and thru knew exactly was a good plan for you thr young lady Payton helping was a great asset ! I would recommend you highly to other friends ready to pick their choices !

4 months ago

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Reply from Boomer Benefits

Thank you so much for your recommendation! We're so glad we could help you with your Medicare needs.

Dec. 11th, 2024

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John Nelson

Boomer Benefits is the best organization to help anyone select and manage their Medicare benefits. Understanding the different options can be daunting and BB makes it simple.

4 months ago

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Reply from Boomer Benefits

Thanks so much for your feedback, John!

Dec. 5th, 2024

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Jerry Hardisty

Ann S is very Ann S, with Boomer Benefits is very knowledgeable about Medicare enrollment and did so for me and my wife. The amount of peace of mind she leaves you with is absolutely priceless. Thank you Ann!

4 months ago

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Reply from Boomer Benefits

We greatly appreciate your review and 5-star rating, Jerry!

Dec. 5th, 2024

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Diane Aksten

I had a fantastic experience with Boomer Benefits. Anthony S answered every single question/concern I had. It was an easy process and I would definitely recommend Boomer Benefits and Anthony for all of your Medicare needs!

4 months ago

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Reply from Boomer Benefits

Thank you, Diane, for allowing Anthony to assist you! We're glad he could answer your questions and help make the process easier. Thank you for your recommendation!

Dec. 5th, 2024

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Genacw

Larry W was very informative & answered all of my questions & addressed all of my concerns. He made the whole process so much easier than I thought it would be. Very professional.

4 months ago

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Reply from Boomer Benefits

Thanks for your review! We are pleased to hear that Larry could answer your questions and help make the process easier!

Dec. 5th, 2024

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Thomas Todd

Ashley G was very thorough, professional and courteous. Her explanations of benefits were clear. She is very patient and a pleasure to deal with. I highly recommend her as a consultant.

4 months ago

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Reply from Boomer Benefits

It is great to hear that Ashley could assist you. Thanks for your recommendation and 5-star rating!

Dec. 3rd, 2024

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Joel Klein

Anthony S provided me with excellent service. He is very knowledgeable and professional. I would recommend him to anyone seeking excellent answers for their Healthcare needs. Outstanding!!!

4 months ago

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Reply from Boomer Benefits

Joel, we're so glad Anthony could provide you with excellent customer service! We appreciate your recommendation very much.

Dec. 3rd, 2024

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Terry

Boomer Benefits is a great company, very professional and responsive. My representative, Billy W, was very knowledgeable and support throughout the process. Highly recommend Boomer Benefits and Billy W.

4 months ago

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Reply from Boomer Benefits

Thank you, Terry, for allowing Billy to assist you with your Medicare needs. We truly appreciate your recommendation!

Dec. 3rd, 2024

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Kyle Stormo

Larry was very helpful in finding me the right and cheapest plan for me. He's good at what he does. Made me feel better about all this medicare mess than I have felt in a long time. Glad I called them.

5 months ago

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Reply from Boomer Benefits

Kyle, we appreciate your 5-star rating! We are happy to know Larry could assist you with your plan options.

Nov. 27th, 2024