Boomer Benefits

When I first contacted Andrew O. of Boomer Benefits, I thought I was going to be doing something fairly simple: finding the right new Medicare Advantage plan to replace the one I would lose when I moved to another part of my state. But because of certain circumstances, Andrew told me, I was in a unique position. I not only had a choice of a new Medicare Advantage plan, but also had the opportunity to choose a supplemental insurance and drug plan with Medicare. Andrew explained the benefits of both. As I weighed the information and my choices, my circumstances changed dramatically and Andrew‘s help and advice on my health insurance options became even more crucial. During my journey, Andrew was there for me at every step: responsive, accessible, informative, and unfailingly kind and compassionate. He was a great resource and ally during what has been the toughest time of my life. Thanks to Andrew, I have peace of mind the first time in months, and that’s a tremendous and invaluable gift. Thank you Andrew O. and Boomer Benefits!

I am very pleased with the assistance I got from Boomer Benefits. Choosing a Medicare plan can be overwhelming, or at least it was for me. Companies don't always make the details of their plans easy to find. Then so many questions come up as you are reviewing the different plans. Rather than calling each of the companies individually, I simply contacted Boomer Benefits. Ben E. talked to me about my insurance needs and budget and had over 100 plans to choose from (Anthem is not one they handle). After getting information from me, he was able to review the plans to determine which ones would cover my doctors and medications as in-network. We ultimately selected a plan which he then went over in detail with me to ensure it would meet my needs. In the end, I felt confident I had been given good information from Boomer Benefits and had the best plan. Ben took care of the final steps, signing me up - it couldn't have been easier. What a relief to have this taken care of, with no stress.

Thank goodness a friend told me about Boomer Benefits! I read the book, 10 Costly Medicare Mistakes You Can’t Afford to Make and learned a lot. I asked my friend more about Boomer Benefits and found out there was no fee for me to use their services. I also attended a local nonprofit that provide general Medicare info. They knew nothing about using a broker like Boomer Benefits, unfortunately! So after doing my research and yet still being a bit apprehensive, I called Boomer Benefits and was immediately connected with Darla F who was licensed in my state. She was incredibly friendly and so knowledgeable. It didn’t take long at all to be set up with my supplemental plan. The information she presented was clear and easy to understand and made my decision easy. I was set up for this plan by the end of the phone call. She also gave me her direct number and email. Then sent me links to help with the drug plan. I had some difficulty navigating this: due to my issue with tech….and so I emailed her. Of course, right after the mail I tired it again and was successful. But I got a phone call from her not long after I sent the email. What service! And with her help, I got the best part D for me. What a relief. I felt as though a weight was lifted from my shoulders after working with Darla! She made the whole process so smooth and easy. After everything was set up, she told me if I ever have any issues with Medicare, to just call the Boomer Benefits main number and I’d be directed to someone who could help. To know that I have this company for support in the future is a great comfort.

I had a very positive experience with Boomer Benefits. I was out of town and had questions on Medicare prior to my first time sign up. An internet search led me to Boomer Benefits. Subsequently I received a follow up phone call. All of my questions were patiently answered. I felt no pressure to proceed with them but set up a follow up phone call. As I was still out of town I decided during the follow up call to make my life easier and just go with them and it couldn't have been easier. They have sent follow up emails outlining the next steps I will need to take. I had done a lot of reading and research prior to I had some background knowledge going in but I believe even if you are just starting out in this complicated Medicare journey you will feel comfortable with them. The you tube videos are a great resource as well and available to all. I gave one 4 star only because I only just signed up and haven't come to the end of the process.

I have been using Boomer Benefits since 2015 for Medicare supplements and Part D drug coverage. I would not think of using anyone else and have recommended them to family and friends alike. Most recently, Darius B. helped me find a better price for my supplements. Darius was friendly, knowledgeable, and very professional. He returned my calls promptly and walked me through the whole process in less than 20 minutes. A few months ago, Boomer Benefits helped me switch Plan D drug plan and I went from a $48.00 a month plan to one costing $0.50 a month. That's right, $0.50 a month. Same great service from Boomer Benefits!

Got a $1,800 bill from quest due to coding errors at my physicians office, upon calling the Doctors office they told me that it was already billed and basically relayed that their error was going to be my responsibility. They were ABSOLUTELY NO HELP!!! I contacted Boomer Benefits and was put in touch with Ruth O after explaining my dilemma with her and forwarding a couple photos she told me NOT to pay the bill, that she would take care of it and follow up with me. After a couple more Emails to keep me in the loop she contacted me via phone and Email today that she has resolved the issue and my balance was $0. Without the service provided through Boomer Benefits and Ruth’s experience and expertise I can only imagine where this would have gone, since the Doctors office were not going to be responsible for THEIR ERROR!! Thanks again for the service, so happy with them, William B.

I was a Senior Account Rep with one of the major business aircraft manufacturers, and I had between 300-500 owner/operators across 18 time zones. Needless to say, I can spot world class customer service from a mile away. That being said, today my wife and I worked with Ms. Ashley S, Senior Retention Specialist, in order to transition to another Medicare Supplement provider. On the first call, Ashley immediately created a positive customer experience and relationship with us. We discussed our needs and within a few minutes, we received her schedule to allow us to fit our availability with hers. She sent background material to my email in a timely manner and upon our second call, she assisted us in filling out our application and she submitted it in 40 minutes from the time we received her call. All the time we were on with her, she was patient with our questions and provided substantive answers in real time and high bandwidth. In all ways, she exceeded our already high expectations. I would most definitely recommend Boomer Benefits and especially Ms. Ashley S (although I have no doubt that all of Boomer Benefits' associates are exceptional, given our past experience.) Thanks, Ashley. We appreciate you very much. ps - I have already shared our recent excellent experience with 6 friends.

Well, that was easy--and kinda pleasant if I'm honest. Jacob C. was fast, efficient, data-loaded, and devoid of superlatives and undesired speculation. He was a total businessman and gentleman who freely and without hesitation discussed his stake in the game when I challenged him. He not only delineated his stake from mine, but he also made my interests the priority. Mr. C's ability and willingness to educate is superior. His pace slowed when I needed it to, and increased when it was appropriate. He found alternative ways to explain something I wasn't grasping, and never stopped me in the middle of asking a "dumb" or redundant question. He was not "jealous" with his information, and he provided me with plenty of information I would call "portable"--meaning it was universally applicable no matter what company I used. He was generous of his time and really effective in continuing my education on Medicare and Supplemental coverage providers. He had access to data I did not, and he shared it. Mr. C seemed quite proud of his company's Client Service department and Boomer's commitment to life-time support in the cases of questionable transactions, a need to change or add policies, if additional education is needed, and the like. I hope they live up to the high bar of performance expectation he set for them. Not every online review of Boomers is 5 Stars, but the vast majority of those I found were. The lower star reviews generally were about poor response times or failure of an agent to "click" with a client enough to provide what was needed by them. On at least one site the Boomer response to the reviewer's complaint was specific, informative, and typically also educational, although a couple seemed "self-excusing." I was able to find a few 5-star reviews related to specific problems and the resolutions which the Client Service department either accomplished for the client or guided the client through. My expectations run high--Just as BoomerBenefits quite clearly intended them to be. Mr. C was a real gentleman throughout our calls and multiple email exchanges. I asked him to give his personal opinion or to speculate about a number of things. The invitation to speculate is, in my opinion, often the time when a person's true agenda and persona emerge. In my line of work, I have found it is the time when honesty and education are imperative, and emotiveness should be absent. Jacob hit the bull's eye. He gave appropriate warnings, his observations and--most importantly, he provided data upon which he based his conclusions. Our email exchanges were several and our phone call-hours probably totaled around 2, but the experience made me feel a.) "my gosh, we got a lot done!" and b.) I would welcome chatting with this person just for the heck of it. Overall, my experience with Jacob C. at BoomerBenefits didn't feel like a "Sales Experience," it seemed like a "Friendly Educational and Guidance" experience. Jacob's mother should be proud of him. It sure seems like she raised a good man. You can quote me on any of this. Mike

Boomer Benefits provides a much needed service. Anthony helped me to more fully understand the complex world of Medicare. Together we looked at all of the options for supplemental or Medigap coverage that might make sense in my situation. He outlined the pros and cons of each choice. Anthony was patient, answered all of my questions thoroughly, and took care of all of the sign up details once I made the final decision. My coverage is exactly what I need and cost much less than I anticipated. I also like knowing that if issues arise in the future, Boomer Benefits will be there to assist me. I highly recommend Boomer Benefits for help in selecting and managing Medicare options.

Laura F. came to my rescue! When processing a claim we discovered that Medicare showed my employers insurance plan as the primary policy. Laura made the initial connection viewing the billing statement. She was very professional in speaking with me and supporting me through the process. Additionally issues also came up setting up Medicares autopay account. The initial online transaction didn’t process, even though upon checking I was told it did. Laura was there following up to communicate and ensure steps were completed. She’s professional, kind, patient and most of all her knowledge and support makes such a difference on how to manage various aspects of Medicare. Thank you Laura!!

My husband and I are both clients of Boomer Benefits. Recently we made a major change in our lives due to an out of state move. This created an unforeseen issue with my husband's insurance in being canceled prematurely, prior to the actual move date. We were frustrated and worried about the implications, but Boomers' own Angie K to the rescue. Angie worked relentlessly to resolve the issue, going above and beyond. Not only that, but after our move she called me to see how we were doing and let me know that everything looked good, not only for my husband's policy, but also for the changes that needed to take place on mine. Thank you Angie and BB!! You're the best.

I called Boomer Benefits last year to see if a better supplement rate could be found for me. Sure enough, another company was found to offer me the same exact benefits almost $30 less a month.for me, this was significant. I happily switched! Fast forward to a couple months ago when I needed help with a bill not being paid by Medicare. I spoke with Natasha who took all the info she needed about the situation and she kept me updated by email and phone. She put me at ease from the start and made sure I knew what to expect in the timing of it all. Today, I was told everything was ironed out, the bill was paid and I had nothing to worry about. What wonderful news! I won’t ever hesitate referring my family or friends to Boomer Benefits for the great service they provide.

We were assisted by Emily M and she was very helpful and knowledgeable. Love working with Boomer Benefits.

Emily Morales was the agent I worked with. She was very thorough and answered all my questions. She made switching my Advantage plan very easy!

Tish P with Boomer Benefits was absolutely wonderful! Tish helped me through the process, answered all my questions and explained EVERYTHING perfectly!

I had the pleasure of working with Kailey Hale (Kay) to establish a new address for .y Plan G Supple.ent. She was super friendly , knowledgeable and 10 out of 10 overall!

Jeff B walked me through everything. He explained things so I totally understood them. I highly recommend Jeff B and Boomer Benefits thank you so much for your help

Had a few issues with payments for my N Plan. Thanks to MIA L. for taking care of my concerns. Just another +Plus for using Boomer Benefits. Quick response. Rick R.

Paeton T was really good in explaining the plan and answered the questions that I had! She was very patient and thoughtful! Thanks again for the help!!

Working with Tina from Boomer Benefits has simplified the entire Medicare process for my husband and myself. You hear what an ordeal it can be but we could not be more pleased with the Boomer Benefits service.

My Rep was Sarah D. She quickly and accurately found the best plan at the best price for me. She went thru all the docs w/ me and patiently answered all my questions :). Great experience!

The folks at Boomer Benefits have been and continue to be very helpful. Our current rep, Ashley S, led us through the selection process. I highly recommend them and will continue to refer my friends.

I love Boomer Benefits! Very professional and thru knew exactly was a good plan for you thr young lady Payton helping was a great asset ! I would recommend you highly to other friends ready to pick their choices !

Boomer Benefits is the best organization to help anyone select and manage their Medicare benefits. Understanding the different options can be daunting and BB makes it simple.

Ann S is very Ann S, with Boomer Benefits is very knowledgeable about Medicare enrollment and did so for me and my wife. The amount of peace of mind she leaves you with is absolutely priceless. Thank you Ann!

I had a fantastic experience with Boomer Benefits. Anthony S answered every single question/concern I had. It was an easy process and I would definitely recommend Boomer Benefits and Anthony for all of your Medicare needs!

Larry W was very informative & answered all of my questions & addressed all of my concerns. He made the whole process so much easier than I thought it would be. Very professional.

Ashley G was very thorough, professional and courteous. Her explanations of benefits were clear. She is very patient and a pleasure to deal with. I highly recommend her as a consultant.

Anthony S provided me with excellent service. He is very knowledgeable and professional. I would recommend him to anyone seeking excellent answers for their Healthcare needs. Outstanding!!!

Boomer Benefits is a great company, very professional and responsive. My representative, Billy W, was very knowledgeable and support throughout the process. Highly recommend Boomer Benefits and Billy W.

Last year and this year the associate provided correct and complete information. Wendy H was particularly helpful this year in guiding me to the best options for new prescription coverage.