Boomer Benefits
8.7
Overall Score
Michelle Channon
Wow! I'm a Master Distinction educator and am thoroughly amazed at the level of Lauren B's professionalism and, above that, the genuine patience and kindness she exhibited while helping me navigate the maze known as 'Medicare'!
"Thank you" a bajillion times to Boomer Benefits for having such a wonderful agent onboard and an exponential "Thank you!" to Lauren!
😊
9 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback, Michelle! We’re happy Lauren was there to help! We will pass along the kind words!
Jul. 23rd, 2025
Review Source
Bob
Jacob C with Boomer Benefits was very helpful in identifying an appropriate supplemental plan for my situation. As a retired disabled US Navy Veteran with full VA medical benefits, medicare is a bit of a nuisance expense, but Jacob helped me find a plan that would minimize the associated government mandated tax or expense. It is criminal that a disabled veteran has to pay a medicare premium when their VA medical coverage is part of their benefit for their personal sacrifice in serving their country. Boomer Benefits and Jacob C will help you get the right program.
9 months ago
Reply from Boomer Benefits
We are happy to know Jacob could be helpful. Thanks so much for your review! Don't hesitate to give us a call in the future if you have any issues!
Jul. 23rd, 2025
Review Source
John Julian
Michelle W did an excellent job in reducing our Medicare supplemental cost. She was knowledgeable in answering all of our questions, She made the process very easy and quick to change over to another insurance provider. The communication during the process was very good. The experience working with Michelle and Boomer Benefits was outstanding! Highly recommend!
9 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Michelle! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Jul. 23rd, 2025
Carol Holt
They made confusing information and hard decisions much easier to make with their help. Boomer Benefits has wonderful workers who take the time to explain what the options are for your situation. Ashley Stout was wonderful with us, answered all our questions, followed up on applications and got us switched over from an Advantage plan to Original Medicare, a medical and a drug plan. Thank you for all that you do!
9 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Carol! Thank you for sharing your experience with Ashley!
Jul. 23rd, 2025
Becky Emmons
I worked with Rhiannon M today on a couple of issues that I had questions on. She was so helpful and kind and went the extra mile too. Answer my questions and get further questions answered by contacting cigna and conference calling all my questions were answered in a positive way, and I am very happy with this service. I'm new to medicare, and just getting the ropes, thanks again!
9 months ago
Reply from Boomer Benefits
Becky, we are pleased to hear that Rhiannon could provide such helpful customer service and help you resolve those issues. We greatly appreciate your review!
Jul. 23rd, 2025
Terri Rath
Boomer Benefits customer service is the best!!!
My husband was switching insurance because of cost.
I made a phone call and Ashley G was very helpful and literally took care of every thing for us. I highly recommend their services!
They go above and beyond to help and every rep I have ever talked to is kind and knowledgeable and helpful.
Thank you so much, Terri R
9 months ago
Reply from Boomer Benefits
We are pleased to hear that Ashley could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jul. 23rd, 2025
Review Source
Peter B
I contacted Boomer Benefits regarding a concern, and I would like to express my deepest gratitude for the outstanding customer service that I received. Josephine O went above and beyond to ensure that my needs were met with professionalism, kindness, and efficiency. Each interaction was marked with genuine care and attentiveness, making me feel valued as a customer The important issue was resolved as promptly as I could have hoped. Thank you for providing such excellent customer service.
9 months ago
Reply from Boomer Benefits
Peter, we are pleased to hear that Josephine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Jul. 23rd, 2025
Mike C
Boomer Benefits has helped me understand Medicare for the past four years. After having just received a 25% increase for my monthly supplement policy, Stephen Arellano contacted me to see if I had any concerns that he could help with, and I mentioned the increase. He immediately went shopping for me and has saved me that increased monthly premium. I can't thank him enough for being so prompt and courteous with his responses.
I highly recommend Boomer Benefits to many of my friends who are confused with Medicare.
9 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Mike!
Jul. 23rd, 2025
Lonnie B
Julia P deserves more than 5 stars! I/we had an issue where we thought our Medicare accounts had been compromised. I called Boomer and fortunately got Julia to help us. She got Medicare on the phone with us and she stayed online with us through the whole time. Then when we got our new cards she contacted all our supplement companies and gave them the new numbers. I cannot begin to tell you how Julia took a huge load of of our shoulders. Again, Julia P deserves far more than 5 stars!!
Thank you Julia and that Boomer Benefits for 3 great years of their excellent service!
Lonnie B.
9 months ago
Reply from Boomer Benefits
Lonnie, we are pleased to hear that Julia could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Jul. 3rd, 2025
Angie G.
Huge shout out for
Asia J-R at Boomers!!
Asia was very kind and patient and extremely knowledgeable in helping me review my options and current Medicare plans. No pressure… No problems… It was easy to have an open conversation and nice to receive knowledgeable replies to my questions. Thank you so very much! If anyone reading this needs any help or guidance from BOOMERS, don’t hesitate to contact Asia!
Sincerely, Angie G.
9 months ago
Reply from Boomer Benefits
We are pleased to hear that Asia could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jul. 3rd, 2025
Bakul Lalla
Kendra G. at Boomer Benefits was incredibly helpful in assisting me with switching my Medicare supplement plan. My UnitedHealth premium was set to increase sharply, and she helped me find a comparable Humana plan that saves me over $240 a year. She made the transition seamless and even handled the cancellation of my old plan. Kendra was gracious, professional, and a pleasure to work with—truly excellent service!
9 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Kendra assisted you through this switch! It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bakul!
Jun. 27th, 2025
Dian Hughes
Kevin B was professional and thorough while explaining the different plans and was patient while answering my questions. I reached out to him several times when I had additional questions and each time he was kind, knowledgeable and friendly. He was not hard sell but was genuinely focused on finding the right plan for me. I would highly recommend Boomer Benefits.
9 months ago
Reply from Boomer Benefits
We are pleased to hear that Kevin could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jun. 25th, 2025
Chanson Papillon
Allie Thompson stood up for me during a negotiation between a U.H. manager and myself. Her understanding of my complaint was thorough and backed my feelings. I was reinstated as U.H. was incorrect and readjusted their view. Afterwards she opened my eyes to options if things don't work out with my carrier. She was very poised, professional and polite. Thanks Allie!😉
I've never paid for Boomer Benifits & freely stated my true feeling.
10 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Allie! We’ll pass along the kind words!
Jun. 20th, 2025
kathleen merritt
This is a fantastic company with excellent, professional and kind agents! I have worked with Lauren, Claire and most recently Lisa Contreras. I used them for on boarding; selected supplemental medical, prescription, and dental and vision. They are the kindest and most knowledgeable in their fields! Retiring is not an easy process. This company and the individuals I have worked with have made the whole process much easier. They guide you to select the most complete and cost effective choices for you no matter where you live! Thanks so much!!!
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Kathleen! Thank you for sharing your experience and for your kind words.
Jun. 20th, 2025
Penny Christy
I had a great experience with Boomer Benefits. Crawford Boling did an awesome job explaining how Medicare works and what I need to do to sign up for the first time with Medicare. I will be turning 65 in December and starting Medicare and Medicare supplement insurance which will be cheaper than I am currently paying at my job for a high-deductible health insurance plan.
10 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Crawford!
Jun. 20th, 2025
Ken Stanback
I recently relocated to the Dallas metroplex area from Seattle and would like to commend one of your representatives who made the medical coverage process look easy. Rep Lisa C is very knowledgeable of the medical coverage choices that was available to me upon my retirement and relocation to Texas. She walked me to through the process and helped me make the choices that best fit my situation. Her dedication and knowledge along with a pleasing attitude were a pleasure to work with.
10 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Lisa!
Jun. 18th, 2025
susan cesari
I submitted request for information online and had an immediate callback from Miles V. Miles was knowledgeable, professional, extremely customer oriented, and provided his expertise on what supplemental plan would best fit my needs/requirements/cost when I retire.
I was new to this, and Miles walked me through all the plans, patiently answered my questions - his passion and commitment to his job and customers are highly valued!
Boomer Benefits is a great company for those needing guidance on supplemental plans - thank you!
10 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Susan! Thank you for sharing.
Jun. 13th, 2025
Review Source
Jane
This service and the representatives are wonderful!
The Medicare world is daunting for Boomers!
Boomer Benefits takes all of the worries away. This year Michelle helped me review my plan and helped me through the steps to make a change. She was very knowledgeable, patient and followed through with every stage of the process. I know I can count on her and the company for any questions or issues that might come up. I recommend Boomer Benefits to all of my Boomer friends! Thank you so much for the peace of mind!
Jane G
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Michelle could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jun. 11th, 2025
Review Source
Justin M
10 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Justin! Thank you for sharing your experience with Paisley and Leslie!
Jun. 6th, 2025
Raymond Ostfeld
I had a complicated situation transferring from my employer provided medical care to Medicare Part B. My Boomer Benefits representative, Austin D, worked with me every step of the way to clarify the Medicare application process and to provide me with the best possible medicare supplement plan to meet my needs. Boomer Benfits takes the time to carefully listen to you and to discover the best available product.
10 months ago
Reply from Boomer Benefits
Thanks so much for sharing this, Raymond! We’re so happy Austin was able to help you find a plan!
Jun. 6th, 2025
Review Source
Rebecca Sergi
If you are even close to being ready to retire/go on Medicare, PLEASE CONTACT BOOMER BENEFITS! I can't tell you how easy this process has been! I lost my job and tried navigating it by myself with absolute failure. I contact Boomer Benefits and thankfully Bill W came to my rescue. Seriously, I will tell every single person I meet about them, I feel so relieved to be in such great hands.
10 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Bill was able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!
Jun. 6th, 2025
Review Source
Paula Lowry
Have used Boomer Benefits in the past when signing up for Medicare the first time. Since then, I've used them again when I wanted to explore another change in my coverage due to premium increases from the former carrier. Jeff B was able to help me find a good substitute within a very short period of time. All of my dealings with them have been top notch.
10 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Jeff assisted you through this switch. Thanks so much for sharing, Paula!
Jun. 6th, 2025
flash ford08
i'm so glad I came across boomer benefits (popped up on Facebook)! Ashlee M was knowledgeable, professional, patient, and personable. I was concerned that our aarp/uhc medigap plan n kept increasing annually. she found us a highly rated plan to replace it, saving us a significant amount of money. we couldn't be more pleased! thank you, Ashlee and boomer benefits for your free service! we will spread the word!
p. s. we'll be back in October to talk about our drug plan.
10 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Ashlee! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Jun. 6th, 2025
Review Source
Gail Jackson
This review is regarding Sydney V who is one of the representatives with Boomer Benefits. I have found her to be not only professional, but caring and compassionate as well. She has intervening in a couple of medical situations in my behalf, and I am so happy and honored to have her as my advocate. I cannot say enough positive things about how the representatives from Boomer Benefits Have assisted me in navigating this Medicare maze. Sydney, and everyone I have interacted with has simply been amazing. I would highly, highly recommend them.
10 months ago
Reply from Boomer Benefits
Thanks for sharing! We’ll pass along the kind words! We greatly appreciate your review and recommendation!
Jun. 2nd, 2025
Review Source
Belinda
My representative Jessica Y has been SO great helping me negotiate the overwhelming choices available to new Medicare enrollees. She has answered all my questions cheerfully and remained so when I changed my mind and totally switched my choice after enrolling. I totally recommend Boomer Benefits to anyone needing assistance with their Medicare enrollment or choosing a new plan if already enrolled.
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Jessica could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jun. 2nd, 2025
Review Source
Gayle Markese
I have been using Boomer Benefits since I started Medicare. Today my agent, Calvon T, helped me get a dental plan with Mutual of Omaha. He did send me information on different plans so I could review them all. I am very pleased with the help I got from Calvon in choosing the right dental plan for me. Thanks again for the quick turnaround. I am very thankful to Boomer Benefits and Calvon T!
10 months ago
Reply from Boomer Benefits
We are happy to know Calvon could be helpful. Thanks so much for your review!
Jun. 2nd, 2025
Review Source
Davis
Ryan L was extremely patient and considerate of my time and questions. He was always ready to answer my questions while assuring me that none of them were foolish. I will be quite glad to have Boomer Benefits as an ally in navigating the world of Medicare. I will be calling with future questions knowing I will get a clear answer to my questions.
Keep up the great work Ryan!
P Davis
Indiana
10 months ago
Reply from Boomer Benefits
We are happy to know Ryan could be helpful. Thanks so much for your review!
Jun. 2nd, 2025
Review Source
Sharon in Colorado
I have had the best experience with Boomer every time I've contacted them. They break things down in laymen's terms; takes the guesswork out of the research process which can be very confusing.
My latest experience was with Customer Service Rep. Sheena. She was amazing!!! She understood what help I was needing and provided the information with options for me to choose from.
I have recommended Boomer Benefits multiple times to colleagues and friends. And now I'll recommend they ask for Sheena. She's awesome!!! Thank you, Sheena!!
Sharon in Colorado
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Risheena could assist you. Thank you so much for your recommendation; we truly appreciate it!
Jun. 2nd, 2025
Review Source
Laurie DuBose
I had some questions about our Medicare plan, and called Boomers. It was my pleasure to talk with William M. He was so incredibly helpful, polite, patient and professional. He spent quite awhile with me as he very patiently answered my questions, and volunteered lots of good information. He also connected to me to my current Medicare plan and stayed on the line while they helped me login and find a discount drug plan card. He wanted to make sure I was well taken care of!! So I give both Boomers and William W the highest rating of 5 Stars!
10 months ago Edited October 24, 2025
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Laurie! Thank you for sharing your experience and kind words.
May. 23rd, 2025
cbehm1@hotmail.com
I have recently started Medicare and after my first visit with the doctor, I was billed $562.00. Boomer Benefits (Amy E) contacted the provider on my behalf and had them re-code the bill; so now I owe nothing :-).
Amy responded to my questions and informed me that it would take time. Thanks for your reassurance Amy! So glad to be with Boomer Benefits - a knowledgeable team!
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 23rd, 2025
Crystal Gillmore
Being laid off and insurance being dropped the next day, Boomer Benefits really helped me understand Medicare B, Plan C and G. Larry K explained very clearly the minute details of the next huge decision I had to make in a crisis situation. Knowing that I would have Boomer Benefits support in possible insurance issues is a game changer for me. I have been able to follow up on issues in the past but as I age, not stressing about that is a blessing.
10 months ago Edited May 22, 2025
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Larry was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
May. 23rd, 2025
Review Source
Kristi Long
They were recommended on several respected retirement podcasts so I turned to them first. They have an exceptional reputation and I know I wanted extra customer service. Tina Krutenat was extremely knowledgable and patient with me. I felt well cared for as we spoke about my options and she made it easy to understand and follow all we needed to accomplish. Looking forward to working with them!
10 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Tina! We’re so happy to know she was able to provide wonderful assistance. We are excited to be part of your Medicare journey. Please don’t hesitate to reach out in the future with any questions or concerns!
May. 23rd, 2025
Review Source
Austinana
I had a claims issue that I need Boomer Benefits help with. Jozzlynn A was the Client Service Team Reprsentative who assisted me, and she made my pursuing a refund so much easier. I gave her all the details of my situation, and she took it from there and put effort into looking into the matter further. As it turned out, she solved my dilemma and I ended up getting the money back for me from a clinic that charged me erroneously. This kind of service is increasingly rare these days, and so I am especially grateful for the assistance that Jozzlynn gave me.
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Jozzlynn was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 23rd, 2025
Review Source
Trinket Eckler
Julia P. has been, & was, very helpful w/getting the answers from an insurance carrier who would not answer my questions or even attempt to interact w/me on any level. Since I have been paying the required premium for the said carrier, Julia was more than willing to help me & persevered to get the answers I needed. Julia was thorough, courteous, respectful, & a joy to work with.
10 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Julia! We’ll pass along the kind words!
May. 21st, 2025
Review Source
Denise Halliburton
Boomer Benefits has educated and supported me regarding Medicare benefits for the past eight years.
Last year I was notified that Medicare wouldn’t cover a complete blood cell count that my doctor ordered. I contacted Boomer Benefits for help. Michele S worked with me from 09/24/24 - 05/12 /24 to get resolution.
I owe no money to Pathology Laboratory, inc., as a result of her tireless efforts!
Michele supported me through three seasons, calling me, my physician and the laboratory repeatedly for corrections and processing.
I can’t thank Michele S and Boomer Benefits enough!
11 months ago
Reply from Boomer Benefits
Denise, we are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
May. 15th, 2025
Cay
I am grateful to have Boomer Benefits to advocate for me. Every interaction I have with them gives me clarity & I would be much less informed without them. Today, Ms. Kailey H worked with me for over an hour to contact my secondary insurance company & Medicare on a fraudulent claim. Thank-you Boomer Benefits!
I’m mildly confused by the question about being a paying customer of Boomer. I personally don’t pay anything to Boomer. I’m aware that they are reimbursed by the insurance companies they represent.
11 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Kailey. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.
May. 15th, 2025
Ray Bronner
Outstanding customer service. I've been a customer for years and recently needed to change my supplemental plan. Marriam S found great options at a lower cost and completely handled the transfer on my behalf. This was so simple and it only took a few minutes. Was delighted to have Marriam as my representative and highly recommend Boomer Benefits!
11 months ago
Reply from Boomer Benefits
We are pleased to hear that Marriam could assist you. Thank you so much for your recommendation; we truly appreciate it!
May. 15th, 2025
Review Source
Mr. Richard
11 months ago Edited May 9, 2025
Reply from Boomer Benefits
We're thrilled to know Cheyanne could provide you with helpful customer service! Thank you for trusting us to help with your needs. It means the world to us!
Jan. 19th, 2024
Review Source
Frederick Lanni
Prior to my retirement, my wife contacted Boomer Benefits for recommendations and assistance in setting up a Medicare supplement plan. We approved their recommendation and are pleased with the result. After I retired, I quickly found out that the first medical claim to come in to my Medicare account was denied erroneously (by Medicare). I contacted Boomer Benefits for help on this matter. Their representative Briana P. quickly responded to my inquiry (by both email and phone) and expertly got the error corrected.
F. Lanni
11 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Frederick! We’re so happy to know Briana was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 15th, 2025
Review Source
Bernie Whelan
Working with Stephen A was a pleasurable experience. My wife and I received our yearly policy increase for our United Healthcare Plan N Medigap policy. After contacting Boomer Benefits and working with Stephen, he found us a new Plan N policy with Cigna that was less expensive than our current Plan N policy. Stephan was extremely professional and patient as we worked our way through the underwriting process. Thank you Stephen for your assistance!!
11 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bernie!
May. 7th, 2025
Gloria Burleson
I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!
11 months ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!
May. 5th, 2025
Review Source
Kaleen Sue Wineinger
In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle.
I chose part G because it offers benefits overseas and I love to travel.
Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%.
Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.
11 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 30th, 2025
Liza Freiberger
So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze!
Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for
my changing needs!
11 months ago
Reply from Boomer Benefits
Thanks for sharing! We’ll pass along the kind words!
Apr. 28th, 2025
Dan Colby
Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!
11 months ago
Reply from Boomer Benefits
We are happy to know Kendra could be helpful. Thanks so much for your review!
Apr. 28th, 2025
Kira Kamenker
Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me.
This year I called Lisa again and got the same level of cervice and help.
I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!!
I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!
11 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Apr. 28th, 2025
Jon MacGillis (Flgator)
I recommend Boomer Benefits to anyone looking for the peace of mind now and in the future that you are getting the best advise on what Supplement to sign up for and getting assistance in resolving bills from providers. I have been working with Sydney G, Representative, and give her a 10 out 10 for customer service. She responds to inquiries promptly and is dedicated to resolving bills with insurance providers.
11 months ago
Reply from Boomer Benefits
We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 28th, 2025
Chris Frazier
We contacted Boomer Benefits 7 years ago to get help signing up for Medicare. They have been great to work with. Their professionals are informed, very knowledgeable, always timely with any response(s) and their communication skills are outstanding. They have helped both me and my husband find the right Medigap policies that fit our needs, have assisted our changing of policies and have recently given immeasurable help dealing with a billing issue with Medicare. One of us was billed for services that should be covered by Medicare and after our getting the run around from the provider, the insurance office and the lab charging us for the blood work, I remembered handling issues was part of Boomer Benefits benefits.
When we contacted Boomer Benefits we were assigned a customer care professional, Ruth Oekerman who has provided excellent service and resolution. Even when a problem showed up on the Medicare portal that was inhibiting the processing of claims, she investigated it. She kept in constant communication via email and phone calls to inform of us progress on the issue. It was such a relief for her to handle the whole thing. That kind of service is priceless! We are so glad we chose Boomer Benefits. We recommend them to everyone.
4 weeks ago
Reply from Boomer Benefits
Chris, thank you so much for your continued trust over the years! We’re so glad Ruth was able to step in, stay on top of everything, and bring that issue to resolution for you. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!
Mar. 27th, 2026
Review Source
Curt Stainbrook
Great customer service from a real person (Ashley Stout) and she followed up, as promised!
1 month ago
Reply from Boomer Benefits
Thank you for your review, Curt! We are glad Ashley was able to assist you and follow up as promised. We appreciate you taking the time to share your experience and will be sure to pass along your kind words to Ashley, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there.
Mar. 13th, 2026
Review Source
James Bourne
Mr Arrington was excellent representive of how to purchase a comprehensive insurance plans
1 month ago
Reply from Boomer Benefits
Thank you for your review, James! We're glad to hear that Lonzell provided excellent assistance while helping you explore comprehensive insurance plan options. We appreciate you taking the time to share your experience with us! And if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!
Mar. 6th, 2026
Ty
Rachael W. did such a great job taking care of my wife! We like many other seniors live on a fixed income and Rachael took the time to listen about an increase in my Wife's G-Plan for no real reason. Rachael found an alternative company for a G-Plan and saved us $ 181.00 per month. That means a weeks' worth of groceries to us!
Working with the caliber of folks that "Boomer Benefits" has on the payroll is unusual and exceptional! We could not have had better treatment and help (and patience) than we received from Rachael! Thanks to all the people at "Boomer" for what you do!
God Bless Ya'll!!
Tyrone & Lana B.
2 months ago
Reply from Boomer Benefits
Hi Ty, thank you so much for sharing your experience! We are so glad that Rachael has been able to assist your wife with finding a new Plan G policy that will save you money! We look forward to assisting you in the years to come, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, feel free to join and ask any additional questions in there!
Feb. 18th, 2026
