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Boomer Benefits

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8.7

Overall Score

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Snowman9K

Sydney V. resolved a claim that was incorrectly billed by a provider and then sent to collection. I felt like I was up against a brick wall, but she handled it.

3 months ago

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Reply from Boomer Benefits

We appreciate you taking the time to give us a review! We are proud to know Sydney could help you resolve a billing issue! Thank you for trusting us to be there to help!

Aug. 15th, 2024

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Ken Hall

Claire H. was excellent in answering our questions and helping us get benefits at a good price. Appreciate how Claire follows up after original contact. Very professional.

3 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience, Ken! We are so glad Claire could be helpful to you.

Aug. 1st, 2024

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Holly Bockholt

Jonathon B. was very helpful in answering my questions. He said he would follow up with me on a certain date and he did and also contacted the outside company for me for extra reassurance! Thank you Jonathon. Holly

4 months ago

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Reply from Boomer Benefits

Thanks, Holly, for your 5-star review and rating! We are glad Jonathon could answer your questions and provide you with clear and prompt communication. We appreciate your feedback!

Jul. 17th, 2024

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Mary Walker

Ashley S. helped me find a different plan G that would save me money. She called multiple times to let me know the progress of the application. I really appreciate how she never dropped the ball!

4 months ago

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Reply from Boomer Benefits

Mary, thank you for your 5-star rating and review! We are glad that Ashley could help you find a more cost-effective plan.

Jun. 28th, 2024

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LMoore

Sydney G. has been invaluable to me. Her knowledge of the maze that is Medicare and my insurance is amazing. Feel so fortunate to have her as a resource. Thanks for your excellent service!

4 months ago

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Reply from Boomer Benefits

We are happy to know Sydney could provide you with such helpful assistance! Thank you for your 5-star rating and review.

Jun. 28th, 2024

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JC

Veronica E. has been so kind, understanding and helpful. I don’t know how I would manage this journey into retirement without her help navigating the steps for me. Thank you Boomer Benefits and Veronica. Sincerely, JC

5 months ago

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Reply from Boomer Benefits

We love to receive this type of feedback! Thank you for sharing your experience with Veronica. Don't hesitate to call in the future if you have any questions or concerns!

Jun. 25th, 2024

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Carolyn Pusey

Excellent service from Claire H. at Boomer Benefits! She was so helpful and really went the extra mile to make sure I was taken care of. We need more companies like Boomer Benefits and great employees like Claire.

5 months ago

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Reply from Boomer Benefits

Thanks, Carolyn, for taking the time to share your experience with Claire! We are happy to hear she could be so helpful to you.

Jun. 25th, 2024

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K Scaz

I can recommend the services of agent Jessica M. She was very helpful in finding a cost effective Part D plan for myself and my husband. Jessica responded to any questions that I had in a prompt and efficient manner.

5 months ago

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Reply from Boomer Benefits

Thanks for your recommendation and review! It is wonderful to hear that Jessica could assist you with finding a Part D plan and answer your questions!

Jun. 25th, 2024

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Phyllis Harper

I’m so happy to have found Boomers during my Medicare supplement search. I want to thank Calandra M for her help in obtaining my formulary prescription approval! She is amazing!

5 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Phyllis! Thank you for sharing your experience with Calandra!

Jun. 25th, 2024

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Judy Graves

Sandra C. was so very helpful with setting up our Part D Medicare. Also, Kelly G. was a great help in assisting us with Part B and a Supplemental policy. I would highly recommend them to anyone.

5 months ago

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Reply from Boomer Benefits

We are happy to know Sandra could assist you with your Part D and that Kelly could assist with your Supplement plan. Thank you very much for your recommendation, Judy!

Jun. 25th, 2024

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Cathy

I reached out for assistance and Chasaty A. answered my call. Chasaty is very attentive and responded quickly with the assistance I needed. 5 star customer service! Thank you Chasaty!

5 months ago

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Reply from Boomer Benefits

Thank you, Cathy, for your 5-star rating and review! We appreciate you sharing your feedback and experience with Chasaty!

Jun. 25th, 2024

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tony blumenberg

Sarah was extremely knowledgeable and helpful. She was very kind in reviewing all my options without making me feel like an idiot. She was great and Boomer Benefits was great!! I highly recommend it.

5 months ago

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Reply from Boomer Benefits

Tony, thank you for allowing Sarah to provide you with helpful customer service. We truly appreciate your recommendation and review!

Jun. 6th, 2024

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Kathryn Jackson

I want to thank Colton G. For all his help setting up my medigap plan along with dental and drug plans. He was very knowledgeable and answered all my questions. Appreciate your assistance!

5 months ago

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Reply from Boomer Benefits

We're glad Colton could assist you with your plan options and answer your questions! Thanks for your review, Kathyrn.

Jun. 6th, 2024

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PO

To help me through the process of choosing and enrolling in a drug plan, I worked with Wendy H. She was methodical, helpful, patient, and understanding. I am so glad that she is the person I was able to work with!

5 months ago

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Reply from Boomer Benefits

We're glad Wendy could assist you with finding a plan suitable for you. Thank you for your 5-star rating and review!

Jun. 6th, 2024

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Darrell Benton

Laura B made everything easy re: getting my Medigap policy to supplement my Medicare B coverage. She stays on top of everything and answers all questions. She responds quickly to emails.

5 months ago

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Reply from Boomer Benefits

Thank you, Darrell, for taking the time to share your experience with Laura! We're glad she could answer your questions and provide you with effective communication.

Jun. 6th, 2024

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Charles

I am very satisfied with the assistance I received from Boomerbenefits. My representative, Jade M, has been incredibly helpful. She has really been on top of everything. She was able to answer every question I had. A truly great experience.

5 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Jade! We’re so glad she could help with your recent application! Thank you for taking the time to share this experience.

Jun. 3rd, 2024

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Freda Reed

I've been with Boomer Benefits for several years. Every year they work with me to find the best insurance company for my healthcare needs. Riley M. assisted me today and she was excellent. Very professional and courteous. She did a great job of explaining everything to me. Ask for Riley. You will be glad that you did.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Freda! We’re so pleased our team has been able to assist you these past few years, and we look forward to providing that same service in the years to come. We appreciate your review and recommendation!

May. 16th, 2024

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Dwight Mahabir

Excellent follow-up! Jeff B. is my go to person in the company. He is friendly, patient and professional! It feels amazing to have a company that not only advocates for us as well as help us navigate through this maze of corporate medical monstrosities.

6 months ago

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Reply from Boomer Benefits

Dwight, we appreciate your 5-star rating and review! It is wonderful to know Jeff could provide you with excellent customer service.

May. 8th, 2024

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Tracy

I worked with Wendy H. to enroll in my Plan D prescription benefits for Medicare. Wendy was professional, responsive and answered all of my questions both through email and in a phone call. She found the plan that best fits my needs, and made this process painless, which I did not expect!

6 months ago

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Reply from Boomer Benefits

Thanks for your review, Tracy! It is great to hear that Wendy could assist you with your Part D plan and answer your questions. Thank you for trusting us to assist you with your Medicare journey!

May. 8th, 2024

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Jim F

I received a notice from WellCare that a drug of mine was not covered on their formulary. I contacted BB and rep Jeff B. provided me the document to send to my doctor to request an exemption. Well Care approved the exemption quite quickly and Jeff also checked back with me to see how it went. Love Boomer Benefits!

6 months ago

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Reply from Boomer Benefits

We're so pleased to hear that Jeff could assist you with getting this exemption. Thank you for allowing us to help you with your Medicare needs.

May. 8th, 2024

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Kimberly Hathcock

Tish P. is the Best! She is friendly, extremely efficient, and Tish Tish P. was so helpful! She knew what questions to ask me, and she knew the answers to all my questions. She got me enrolled in my Medicare 2nd coverage with ease after giving me multiple choices. I recommend her highly!

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Kimberly! We’re happy Tish was there to help! We will pass along the kind words.

May. 8th, 2024

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Lisa Southerland

Natasha R. was instrumental in helping me with all my questions regarding a dental and vision policy. She is an important asset to Boomer Benefits and I appreciate her assistance. Boomer Benefits is just the best resource for anyone’s insurance needs after retirement!

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Lisa! Thank you for sharing your experience with Natasha. We're happy to know she could answer your questions.

May. 8th, 2024

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Vicky Hill

Sarah K. made finding a medigap plan so simple. A few questions, and she provided me with recommendations for both G and N plans. She answered all of my questions too! I can’t say enough about Boomer Benefits! What a terrific service…..and did I mention it costs you nothing to have this excellent team working on your behalf?

6 months ago

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Reply from Boomer Benefits

We greatly appreciate your incredibly kind words and feedback, Vicky! Thank you for sharing your experience with Sarah and for your recommendation!

May. 2nd, 2024

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Nancy McGuire

Our representative, Bryan was personable, professional, knowledgeable and very patient. We felt educated about our options, and are confident about our Medicare choices. We appreciate Boomer Benefits and Bryan. We highly recommend.

6 months ago

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Reply from Boomer Benefits

We are so happy to know Bryan could help you with your recent plan choices, Nancy! We greatly appreciate you taking the time to share your experience and feedback. We appreciate your recommendation!

May. 2nd, 2024

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Ruth Lorenzo

We have been very happy with Boomer Benefits from helping sign up for Medicare Supplement and part D with assistance from Ashlee M And , more recently in obtaining our part D Diabetic supplies with assistance from Kendra G. I would highly recommend my family using Boomer Benefits when they turn 65.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Ruth! We’re happy Ashlee and Kendra were there to help! We will pass along the kind words!

May. 2nd, 2024

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John

Haley S. at Boomer Benefits did an outstanding job of helping me with my Medicare Supplement / Advantage plan selection. She was extremely responsive to all my questions, very knowledgeable and professional. I could not have asked for a better agent.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, John! We're so happy to know Haley could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 2nd, 2024

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Jack

Dustin H. is an incredible human being. He exercises, patients, kindness, and understanding and makes the whole process so much easier. He will work through the whole process with you at your convenience with no pressure. I cannot strongly enough recommend getting a hold of Dustin, you really be doing yourself a favor

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Jack! Thank you for sharing your experience with Dustin!

May. 2nd, 2024

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Kevin Sherman

My experience with Boomer Benefits has been excellent since their help in signing up for an appropriate Medicare plan. Amanda Rodriguez provided great follow up a month after starting Medicare to verify I had received my supplemental plan ID card. I hadn't at that time so she got another sent which arrived soon after.

7 months ago

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Reply from Boomer Benefits

Kevin, thanks for your review and 5-star rating. It is wonderful to know that Amanda could assist you.

May. 1st, 2024

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Mark Kinsey

I had the pleasure of working with Julia P. with Boomer Benefits. Julia provided one of THE best customer service experiences I have ever had. My wife and I have done extensive research that led us to choosing Boomer Benefits and based on all of my encounters, Boomer Benefits far exceeds the high expectations we had already established.

7 months ago

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Reply from Boomer Benefits

Mark, we appreciate your review and for sharing your experience with Julia. We are pleased to hear that she could provide you with great customer service!

May. 1st, 2024

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gennie howe

I had some questions about some recent billings and my deductibles. Ruth O. was able to dissect and sort it out for me in a very timely fashion. She was great and Boomer Benefits have employees who know how to do their job. Ms. O. was very easy to understand and work with. Thank you

7 months ago

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Reply from Boomer Benefits

We're happy to hear that Ruth could assist you with some billing questions! Thanks for allowing us to help.

May. 1st, 2024

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Van R.

Over the last 6 months I have been preparing for retirement and getting my insurance ready.....I called Anthony S. with Boomer Benefits and he answered all the questions I had. Afterwards he helped me get my insurance set up. I am very satisfied with the help I received and would recommend them to my friends.

7 months ago

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Reply from Boomer Benefits

Thank you for taking the time to give us a review and share your experience with Anthony, We are pleased to hear he could answer your questions and assist you with your plan options!

Apr. 17th, 2024

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Scott Bradley

Had the pleasure of signing up for Medicare Part D with the help from Juliette T. She was amazingly helpful and gave simple and straightforward instructions on how to complete this process. Juliette is very professional and Boomer Benefits organization is fortunate to have her as an employee! Stellar CUSTOMER SERVICE!!

7 months ago Edited May 15, 2024

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Reply from Boomer Benefits

Thanks for your review, Scott! We appreciate you sharing your feedback and experience with Sarah!

Apr. 17th, 2024

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Joanna Faulkinberry

Agent Gabe G. was wonderful!! Very patient, kind and professional. He explained everything regrading my choices for Medicare Advantage. He helped me make the right choice for my health benefits. Would highly recommend him to anyone.

7 months ago

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Reply from Boomer Benefits

Joanna, we are glad Gabe could provide you with excellent customer service and explain your plan options and information clearly. Thank you so much for your recommendation and review!

Apr. 17th, 2024

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Bruce Johnson

It's difficult sorting out all the options that are available. Kendra G. was extremely knowledgeable, was able to answer all our questions and was easy to talk to. We have used Boomer Benefits in the past to work through the options and save money on healthcare costs.

7 months ago Edited April 11, 2024

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Reply from Boomer Benefits

Bruce, it is wonderful to know that Kendra could answer your questions and be so helpful to you. Thank you for trusting us to help you on your Medicare journey.

Apr. 11th, 2024

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Lois Anderson

Thanks to Jade M, I received the most amazing experience into the insight of making my choice for the supplement I needed. She is very knowledgeable , very pleasant , and patient with me. I recommend Jade M. if you want this complicated experience made incredibly simple!! Thank you!!

7 months ago Edited April 25, 2024

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Reply from Boomer Benefits

Thank you for your review, Lois! We're glad Jade could assist you.

Apr. 5th, 2024

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Matt Anderson

I've worked closely with members of Boomer Benefits since 2020 and recently required assistance and had the good fortune of working with Ashley S, who was quite to respond and address all of my needs. I look forward to working with Ashley and members of Boomer Benefits in the future!

7 months ago

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Reply from Boomer Benefits

Thank you, Matt, for your 5-star rating. It is wonderful to know that Ashley could address all your concerns. Your feedback is very important to us, so we're glad we could provide you with a positive experience!

Apr. 3rd, 2024

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Joe Wallenstein

Angie K. is the best, most professional, consistent and compassionate person I have dealt with in a while. She returns calls promptly and is always in good humor. It is a real relief to know Angie has our back when it comes to the nightmare labyinth that is medical insurance.

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Angie! We greatly appreciate your feedback, Joe!

Apr. 3rd, 2024

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Kathy Stacy

Amanda Rodriguez reached out to several companies and got all the receipts I needed. After 4 years I can truly say that every experience with Boomer Benefits has been a positive one! (And saved me lots of hassles and countless phone calls to various insurance entities.) Thanks for making life easier!

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Amanda! We're happy to hear we've been able to provide you with the customer service you deserve!

Mar. 29th, 2024

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Susan Beach

I have used Boomer Benefitsfor pharmacy and medigap insurance. My recent experience with Tabbatha for changing my medigap policiy was quick and easy. I was able to save money for the same benefits. Would highly recommend Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

Thank you for your review and 5-star feedback! We're glad Tabbatha could help you find a more cost-effective plan!

Mar. 29th, 2024

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Audrey 1968 Palatka, FL

Had a very pleasant experience with Anthony S looking for a supplement plan for me. He was well spoken and informative, patient with me , let me ask questions and helped me to understand my choices. A pleasant experience all around👍

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Audrey! Thank you for sharing your experience with Anthony!

Mar. 22nd, 2024

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Kyle Van Winkle

What a blessing to have Boomer Benefits navigate the "Medicare World"! Even as a nurse who understands healthcare, this has been quite a process. I highly recommend Danielle R book: 10 Costly Medicare Mistakes. Thank you Wendy H for selecting Part D drug coverage!

8 months ago Edited March 20, 2024

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Reply from Boomer Benefits

We're glad Wendy could assist you with your drug coverage, Kyle! We're glad you found Danielle's book helpful as well. Thank you very much for your kind feedback and support!

Mar. 22nd, 2024

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Karen Petermann

Thank you for all your help Bree - and for sending the link to the form about income change. I really appreciate the ease for all the Medicare insurance you guys offer. I can see being overwhelmed without you!!! The medical part explained by Jacob and he was just as thorough. All together I would recommend Boomer Benefits to everyone!! Karen

8 months ago

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Reply from Boomer Benefits

We're pleased to hear that Bree and Jacob could provide you with wonderful customer service. We appreciate your recommendation very much!

Mar. 22nd, 2024

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lee kearney Houston, TX

Tabitha G is absolutely the best person who has helped me with a problem I had. She was relentless in getting it taken care of and went way out of her way to get it done. I can't thank her enough for everything she has done. If you need something done, just ask for her.

8 months ago

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Reply from Boomer Benefits

It's wonderful to hear that Tabitha could help you resolve a recent issue. Thank you for trusting us to help!

Mar. 22nd, 2024

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Shivaswamy Vasthare Marlton, NJ

Tabbatha G has an excellent way of interacting with customers to help them about any pending issues. She takes time, patience , follow up & super enthusiasm in talking to customers. Feel like contacting her directly for all my future probems or concerns relating to Supplimental Medicare issues.

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Tabbatha could get you everything you needed and address your concerns! We greatly appreciate your review.

Mar. 21st, 2024

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Evan Seltzer Bushkill, PA

I would like to thank Wendy H for her patience and help in navigating Medicare Part D for me, and coming up with the optimal solution that fits my needs. Wendy got back to me immediately after we spoke, and I am very happy to be working with Boomer Benefits.

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Evan! Thank you for sharing your experience with Wendy!

Mar. 21st, 2024

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Marie Williams

Veronica Elizondo was a huge help when we first started our part D coverage in February and has been just as helpful as we navigate the changes we are making currently . She has been prompt and thorough in her analysis and in answering our follow up questions. Thanks to Veronica.

8 months ago Edited November 11, 2024

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Reply from Boomer Benefits

Thank you for your review and for sharing your experience with Claire!

Mar. 21st, 2024

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Dennis Patrick Smith

Hi Y'all! If you are seeking Medicare, whether just getting close to age 65, or if you have been on Medicare and are not thrilled with your customer service; do yourself and family a HUGE Favor and contact Boomer Benefits in Fort Worth, Texas. And, if you're really blessed, they will assign your account to Haley W. G'day!

8 months ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Haley! We're happy to know she could provide you with great customer service.

Mar. 21st, 2024

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Margie Graf

Rhiannon M. delivered exceptional service re: my issue between my dentist's office & my Cigna dental plan. Rhiannon stayed on the phone with me after getting the Cigna rep on the line & all three of us spoke to my dentist's office to resolve the insurance issue within 5 minutes!!! THIS is why I am with Boomer Benefits!!

8 months ago Edited October 4, 2024

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Reply from Boomer Benefits

Margie, it is great to know we could help! Thank you for trusting us to assist you with your Medicare needs.

Mar. 21st, 2024

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Alex Plano, TX

Time after time Boomer Benefits amaze me! This time it was Malaquia T who took just a day to reach out SEVERAL instances regarding the bill I was questioning, resolved al of them with my Medicare part G plan and called to let me know all was good now.

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Alex! We're so glad Malaquia could help you resolve a billing issue!

Mar. 21st, 2024

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C Bartok

Received excellent support from Bree W with enrollment process for Part D. She took the time to speak with me to answer my questions and ensure I had everything I needed so I could select the best option for my circumstances. Thank you Bree and Boomer Benefits!

8 months ago Edited July 18, 2024

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Reply from Boomer Benefits

We appreciate you sharing your experience with Jacob! We're glad he could answer your questions and provide you with great customer service!

Feb. 29th, 2024