Boomer Benefits
8.2
Overall Score
Gloria Burleson
I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!
9 months ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!
May. 5th, 2025
Review Source
Kaleen Sue Wineinger
In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle.
I chose part G because it offers benefits overseas and I love to travel.
Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%.
Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 30th, 2025
Liza Freiberger
So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze!
Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for
my changing needs!
10 months ago
Reply from Boomer Benefits
Thanks for sharing! We’ll pass along the kind words!
Apr. 28th, 2025
Dan Colby
Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!
10 months ago
Reply from Boomer Benefits
We are happy to know Kendra could be helpful. Thanks so much for your review!
Apr. 28th, 2025
Kira Kamenker
Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me.
This year I called Lisa again and got the same level of cervice and help.
I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!!
I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!
10 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Apr. 28th, 2025
Jon MacGillis (Flgator)
I recommend Boomer Benefits to anyone looking for the peace of mind now and in the future that you are getting the best advise on what Supplement to sign up for and getting assistance in resolving bills from providers. I have been working with Sydney G, Representative, and give her a 10 out 10 for customer service. She responds to inquiries promptly and is dedicated to resolving bills with insurance providers.
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 28th, 2025
Art Rothafel
I simply can not recommend this organization enough. Every single time I have an issue with MediCare or other insurance companies, they step up and get thing resolved on my behalf.
Most recently, their representative, Ruth O, assisted me with a $5,250 dollar billing that was incorrect. I reached and she immediately responded. She updated me on the progress every inch of the way until it was resolved.
There are not many company that can execute this level of customer service and support. This is truly a "best-of-breed" company with friendly, professional staff.
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Ruth could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 28th, 2025
Review Source
Melanie G.
I had excellent help in selecting a plan for my needs by broker Darla F, then had the best follow-up assistance by Rachel W, who helped on phone calls with my carrier getting my benefit card and handling bills with my dr. visits, etc. Rachel was so courteous, patient and took her time to make sure that I understood and that the insurance co. was handling my bills properly. I was so relieved and pleased with her help and look forward to knowing I can count on Boomer Benefits with the outstanding service Rachel provided. Thank you! ---Melanie G., Texas
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Melanie! Thank you for sharing your experience and for your kind words.
Apr. 28th, 2025
dolly scelza
Kailey was extremely helpful with my problem. She spent as much time as I needed to help resolve my problem. She didn’t rush me and stayed online with me until she was able to get a solution at which time she contacted Humana rep and had a 3 way conversation. Now it is up to Humana and the hospital facility to finalize the solution.
Thank you Kailey. You are the best.
Louise “Dolly” Scelza.
10 months ago
Reply from Boomer Benefits
We are happy to know Kailey could be helpful. Thanks so much for your review!
Apr. 28th, 2025
Roseann Johnson
Michele S truly took away a large headache from me when I received a bill for I routine lab work I knew for sure i was NOT responsible for. She frequently kept in touch with updates on her progress with all those that had to be contacted to resolve the issue. The end result? I had a $0 balance to pay! Boomer Benefits really are a very worthwhile service!!!!
Thank you very much Michele!!
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Roseann! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 28th, 2025
C Malm
My husband and I decided to pick Boomer Benefits to be are helpers with the new Medicare dilemma that was facing us as far as choices. They were extremely helpful with the setup. Then I needed help almost immediately with a claim not being summitted correctly by my physicians medical group. Amber P was assigned my problem and worked very hard and long on resolving it. She never gave up! It was finally cleared up and payment was made. We are very happy with our choice of "Boomer Benefits"
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 28th, 2025
Review Source
Vicki Wadsworth
Every encounter with the Boomer Benefits team has been a delight! The high level of expertise and knowledge shared by each contact from initial set up with Anthony S, additional Drug plan with expert Juliette T, to recent questions regarding a referral to Orthopedic surgeon with Melanie K, all reflected the consistently strong degree of concern in caring for clients WELL! This is the hallmark of Boomer Benefits. Kudos
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Vicki! Thank you for sharing your experience and for your kind words.
Apr. 28th, 2025
Review Source
Brenda L
Talk about customer service! I had sent an email to my agent, they sent an email back saying a rep will be reaching out within the next 24-48 hours. Not even 30 mins later, it’s Boomer Benefits! Natalie was so friendly, she listened to what I had going on, and then took it under her wing for us to get our late enrollment penalty resolved right then and there. I couldn’t have asked for a better client service member to stand up for us. I will forever be thankful for her and boomers!!!
10 months ago Edited April 15, 2025
Reply from Boomer Benefits
Brenda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Apr. 16th, 2025
Udo Ludwig
This company amazes me. I got a phone call from one of they Representative, Vivian N and she pointed out that I forgot to update my Insurance Information. She stayed with me on the phone and explained to the Insurance Company about my changes I needed to make. It was resolved in a breeze.
I feel they watch over me that I had the best insurnce coverage.
So Vivian Newton did an estonishing Job and I am still scratching my head how smooth and professional she handled it.
THANK YOU BOOMER BENEFITS
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Vivian could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Apr. 16th, 2025
Jack Short
I can't express how helpful boomer benefits has been to me, especially *Kendra G* I ran into a tough situation with medicare, and not only did Kendra G help guide me with how to approach, but she followed up with me throughout the process (which we all know can take a long time). She was patient, great with follow-up an detail, and completely judgement free. I highly recommend boomer benefits whenever you have questions or need support during your medicare years. They're great, as was Kendra, my helper. Totally amazing team!
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Kendra could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 16th, 2025
Review Source
Roger Ricker
Wendy H was the epitome of outstanding customer. Informative, pleasant, helpful, excellent with follow-up - as someone who had previously oversaw a hospital's customer service as well as other public/customer-areas, Wendy is at the top. If I was still working in that arena, I'd hire her in a minute. Hats off to Boomer Benefits for having professional such as Wendy.
Please let her know how much I appreciate her on this Medicare journal.
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Wendy. Thanks for sharing! We’ll pass along the kind words!
Apr. 11th, 2025
Review Source
Dawn DeGeest
Michele S was great to work with. I had a billing problem that I knew was coded wrong and she was very diligent in helping me get the procedure coded correctly and turned into Medicare and then my supplemental to show everything was covered. I can’t say enough good things about Boomer Benefits and my friends and relatives have thanked me profusely for directing them to Boomer Benefits for assistance in their coverages. Thanks again Michele, your assistance is greatly appreciated.
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Dawn! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 9th, 2025
Review Source
KeepItSimple
I appreciate having Boomer Benefits to call/email with questions about my Medicare supplement and Part D plans. Recently Lisa C provided me with superior assistance in finding the correct price for a lower cost premium and helped switch to that company. She gladly made the necessary calls on my behalf to facilitate the change and offered to make any future calls that might be necessary. If you need any help with your Medicare plans, I highly recommend Lisa C! She WANTS to help!
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Lisa could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 28th, 2025
Review Source
Moi
We needed to change our Medicare Advantage plan because we were at risk of having our excellent health care provider (a teaching hospital) declared out of network due to a contract dispute with our insurance (Medicare Advantage) provider. Boomer Benefits agent Darla F walked us thru the alternatives, found a better policy with different company, and set up the changeover. Throughout the 2-3 days working on this telephone conversations were to-the-point and easily understood, and our email follow-up email questions were answered quickly and clearly. Well done!
11 months ago
Reply from Boomer Benefits
We are happy to know Darla could be helpful. Thanks so much for your review!
Mar. 28th, 2025
Review Source
Beverly Osborne
We have been with Boomer Benefits for seven years and would not use any other service! They have provided the BEST advice—- easy to access, timely responses & always friendly & helpful. Amy E has just navigated us from a Medicare plan to an Advantage plan & has made the whole process a seamless transition. Would recommend this service 💯‼️
11 months ago
Reply from Boomer Benefits
We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 28th, 2025
Cheryl
Had to best experience with help on a claim. Emily M gave excellent customer service and my claim problem was resolved. It is comforting to know Boomer Benefits is there when help is needed. I called the billing dept and the insurance company, to no avail, to try to understand my bill. Also, left a message, as instructed, and received no call back. That is when I called Boomer Benefits and they were quick to return my call and get my questions answered. I am so happy with Emily M and Boomer Benefits!!
11 months ago
Reply from Boomer Benefits
We’re so happy to hear that Emily could solve your claim issue and take some of the weight off your shoulders, Cheryl! It can be difficult to navigate issues like this on your own, so we’re glad she was there to help. Thank you for sharing!
Mar. 24th, 2025
Lacie James
Several days ago I reached out to Boomer Benefits to get help with signing up for our Medicare and supplement plans. Gabe G. was awesome to work with. He was knowledgeable, efficient and most importantly, patient with my husband and me.
He made the process so easy and it is comforting to know Boomer Benefits will be there to help with any problems we may have with Medicare in the future.
11 months ago
Reply from Boomer Benefits
Thanks so much for sharing this, Lacie! We’re so happy Gabe was there to help and guide you through your options with your best interests in mind! Don’t hesitate to give us a call in the future!
Mar. 19th, 2025
JoAnne TARANTINO
I like to thank Boomer Benefits and their representative Georgio A. P.. Georgio assisted me in the difficult task of navigating and understanding the Medicare process after I retired in November, 2024. He was extremely thorough, professional and patient. After a delayed process since I was late claiming Medicare Part B, I now have my medicare card and waiting on my package for parts C and D. Thank you very much Georgio, I'll be spreading the word around regarding how great Boomer Benefits is!
11 months ago
Reply from Boomer Benefits
We are pleased to hear that Georgio could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 17th, 2025
Review Source
Chris McGinty
Shellie A was an awesome agent! She made suggestions for other supplements to bring my costs down. After reviewing my options, she walked me through the application process. Today I got my approval and she even went so far as to call my previous provider to cancel that plan so I would not get double billed. I highly recommend the services of Boomer Benefits. They have never let me down. They go above and beyond to have top rated customer service.
11 months ago
Reply from Boomer Benefits
We are pleased to hear that Shellie could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 14th, 2025
Review Source
Stephanie Karrer
I contacted Boomer Benefits because I received a bill that I thought should be covered by either Medicare or my supplemental insurance. Arick D was the rep who helped me. He made me aware of what I could expect and said he would get back to me within 30 days. He was true to his word. I’m very grateful to have a liaison like Arick to work on my behalf to correct any billing errors. His service has been invaluable. Thank you Arick and Boomer Benefits!
11 months ago Edited August 14, 2025
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Risheena! Thanks so much for sharing!
Mar. 14th, 2025
Review Source
Val Poulton
Sydney V worked hard to help me when my claim was denied by Medicare. I worked on it myself for several weeks, contacting my doctor and the provider to get it straightened out. I got nowhere. It took several more weeks after Sydney became involved. She was relentless and finally the provider got their act together, resubmitting the information and Medicare and my supplement paid.
11 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Val! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Mar. 12th, 2025
Review Source
Alice Delannoy
As a new retiree, Boomer Benefits has helped me figure out which insurance is best for me. They have also helped me resolve payment issues between the medical billing, Medicare, and my supplemental insurance. I would like to recognize Amber P, who has stayed on top of the billings until they were resolved. She stayed in communication with me with current statuses and what the issues were. I greatly appreciate her service.
11 months ago
Reply from Boomer Benefits
We are happy to know Amber could be helpful. Thanks so much for your review!
Mar. 12th, 2025
Leslie
I worked with Cecilia A, who has stood by my side in trying to straighten out a huge Medicare mess (not caused by Boomer Benefits). She's been incredible. She took some administrative tasks off my hands, then followed up to confirm that she'd completed then. She joined me on the phone with insurers and Medicare, making sure that we asked the right questions and covered all the bases to straighten out the problem. She's gone above and beyond, and isn't done yet!
11 months ago
Reply from Boomer Benefits
Leslie, we are pleased to hear that Cecilia could provide such helpful customer service to help you resolve an issue. We greatly appreciate your review!
Mar. 11th, 2025
Review Source
Rod Seba
I had a question regarding a bill that I received. I called Boomer Benefits for assistance, & within a day, Alexis P called me back & explained why I had received the bill. I was very happy with the quick response, & was overjoyed that I didn't have to spend a significant amount of my time trying to figure out whether the bill was legit or not. Alexis was very polite & professional in her response, as well as having a sense of humor during her assistance. I would highly recommend Alexis & Boomer Benefits to anyone!
11 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Rod! Thank you for sharing your experience with Alexis!
Mar. 11th, 2025
Review Source
Dana Hanna
I was very nervous about signing up for Medicare until a friend referred me to Boomer Benefits . Then everything was easy and stress free after that . What a great company offering beyond 5 star service . A special shout out to Darla F for her educating me and assistance with selecting medical supplemental coverage . Also a special shout out to Paisley B for her knowledge and assistance with prescription coverage . Both were delightful to work with and SO helpful .
Thank you !!!!
11 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Darla and Paisley. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Mar. 7th, 2025
Review Source
Karen Buckels
From the beginning, Boomer Benefits has been amazing to work with. They helped me get the best policies for my husband and me (shoutout to Shawn F!). When I had an issue with Medicare I first contacted Shawn, who turned my issue over to Sophia R. Sophia walked me through getting the issue corrected. All calls were returned very quickly, and the issue has been resolved! Both Shawn and Sophia have been a pleasure to work with. Would give more stars if possible!!!
11 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Shawn and Sophia. Thank you for sharing!
Mar. 5th, 2025
Kristi Lara
Best customer service ever !
Risheena W was excellent throughout our interactions. She was so helpful and a great listener ! She was thorough in answering all my questions promptly. She is delightful to talk to ! Thank you Boomer Benefits for the above & beyond service that you offer to those in need of assistance with the very complicated process of Medicare supplements!
11 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Risheena! We are glad she could assist you and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Mar. 5th, 2025
Domonick I
I signed up for Medicare through Boomer Benefits because of their customer service. I have not been disappointed. I recently had a billing issue and contacted BB. The agent assign to handle my issue was Sydney Immediate Movers & Storage who was exceptional. She kept me apprised of her progress and resolved my issue. She was
as I stated above exceptional 5+!
11 months ago
Reply from Boomer Benefits
We are happy to know Sydney could be helpful. Thanks so much for your review!
Feb. 28th, 2025
Review Source
Brett Davidson
Shawn F was the agent I worked with and he can't be recommended enough. A 6 star performer (on a 5 star scale). High integrity, industrious, efficient and knowledgeable about the complexities of Medicare; he's focused on what's best for the client.
I know the decision we came to in the end was the best one for me and my current situation. Almost like a custom-fit plan. Many thanks to Boomer Benefits and Shawn
11 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Shawn was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 28th, 2025
Review Source
Larry Black
Daniel D. was great and put me in the right policy for me to have great coverage and little cost
1 month ago
Reply from Boomer Benefits
Thanks for the great review, Larry! We’re glad Daniel was able to help you find coverage that fit your needs and budget. We appreciate you trusting Boomer Benefits!
Jan. 19th, 2026
Review Source
Stephen Martin
In 8/2023, I purchased a Plan B supplemental policy through Boomer Benefits. Since then, I've twice used their customer service department to assist with resolving billing issues. The most recent issue involved a bill for a mere $5.97. Since the amount due was so small, I was tempted to take care of the issue myself. But Medicare is notorious for difficult billing problems, so I decided to contact Boomer for assistance. I'm glad I did, because that little $5.97 bill took 3 months to resolve. Thanks go out to Alexis P., the CSR assigned to my case. Without her steadfast advocacy, I might still be arguing about that bill with my provider's billing department. Thanks!
5 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Stephen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Sep. 4th, 2025
Review Source
David Mappes
I have so appreciated my interaction with Kay H who serves with Boomers. Kay has saved my wife and I many, many hours as she served as served as our advocate and contacted our Medicare health insurance provider to explain benefits and advocate on our behalf.
Her level of professionalism, oral and written communication, punctuality and attention to detail is commendable and so refreshing… Thank you Boomer’s for employing such a high quality individual.
7 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Kay! We’re so happy to know she was able to assist you in navigating you and your wife’s specific situations and provide wonderful assistance. We greatly appreciate your review!
Jul. 25th, 2025
Review Source
Scott Williams
I have been working with Boomer Benefits since I first started Medicare coverage in 2008. In that time I have received nothing but excellent support in choosing plans including the best Plan D coverage while I have lived in multiple states & had evolving medical issues & pharmacy needs. Everyone I have worked with has been responsive, knowledgeable, efficient and pleasant. Jennifer J just recently helped me sort out if a bill I had received was one I actually was responsible for paying. It turned out it was since it had been counted by Medicare as part of my yearly deductible and was therefore my responsibility. If you have many varied appointments at the beginning of a year and depending upon how quickly a particular doctor files their claim a bill you receive may not be your responsibility and if you have paid it then you have to fight to ne reimbursed by the doctor. Boomer Benefits had helped me with such issues as well. I greatly appreciated knowing this particular bill was appropriate. Boomer Benefits gets my continued highest rating.
1 year ago Edited October 24, 2025
Reply from Boomer Benefits
Scott, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you. We cannot thank you enough for sharing your experience with our team!
Feb. 28th, 2025
Review Source
Michael Laurence
Alot of companies go out to service the needs and projected requests of customers. But in the few times Ive had to call Boomers it has felt like Iam calling a local company in a small town and everyone knows each other. No pre read answers or scripts. Today I met Stephanie A and yes I asked for her last name. I had a billing question due to my drug plan may be able to be pulled direct from my SSA. She explained its an application process on my plan and normally I would receive a notice soon. She went over my other policies real quick and did not leave me with call us back if you dont get the notice. She said let me call your insurance company and confirm. She called me back in under 15 minutes and told me where we stand and confirmed all the information was corret at the insurance company. She took care of business with a smile and care you could feel. As well as a bit of humor. Just nice. Thanks Stepanie and Boomer who must set the bar high in keeping people around.
1 year ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Michael! Thank you for sharing your experience with Stephanie. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 28th, 2025
Review Source
Whatever
I talked to Jeff B regarding my current supplemental insurance. United Health keeps raising their rates $20 every two years. Twenty dollars may not be a big deal for some folks but it builds up after a few years along with the increase in deductibles. Jeff was helpful in finding a better deal. Aetna did a sneaky increase in Plan D. Sending you a policy and on page 5 tell you the increase of 34.10. Instead of letting you know their premiums are going up via email or first page of the policy! Jeff was gracious stating in October I could call him regarding Plan D (prescription coverage) and he would help me find a better plan. I have his name & info on my calendar for October 1st!
Yes, Jeff offered links for a review which I am glad he did! I wanted to leave a positive review. I encourage my friends who are retiring or close to it to use Boomer Benefits
1 year ago
Reply from Boomer Benefits
We are so happy that Jeff could assist you with your Part D plan choices. Thank you for trusting us to help you, it means the world to us!
Feb. 20th, 2025
Dan Israel
My wife and I mistakenly though she was going to lose her employee sponsored policy on retirement at 65. An agent named Wendy H helped us select a Part D and G and enroll. She gave us all the right information and answers to make us feel confident in her and trust in Boomers. Fast forward 3 weeks and we find out we will have coverage under her state employee retirement. We called Boomers again and spent a lot of time cancelling those policies. Asia J-R spent just as much time with us dis-enrolling from our G and D policies. She had us connected to those providers on three way calls while guiding us through and over all the steps/hurdles along the way. I can't imagine having to do this without Boomers. We are fans now and forever. Thank You agents and Boomers!
1 year ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Dan!
Feb. 20th, 2025
Review Source
Susan Dugan
I originally signed up for a plan but skipped part D because I didn’t think I would need it since I use the VA hospital’s pharmacy. Well, recently I used a VA telemedicine doctor who prescribed medication, and as I didn’t want to travel 28 miles to the VA pharmacy, I asked to have it filled at a CVS pharmacy close by. Unfortunately, they couldn’t or wouldn’t try to process it because it wasn’t part of my Medicare or Tricare. So after two days and a long trip to the VA clinic, I contacted BB Client Services. Calvon T. was able to find a similar plan that not only included part D, but cost less. He was very knowledgeable, not pushy, answered my questions, and was very easy to understand. I will definitely recommend Boomer Benefits to others!
1 year ago
Reply from Boomer Benefits
We are pleased to hear that Calvon could assist you! Thanks so much for your recommendation, we truly appreciate it!
Feb. 17th, 2025
Review Source
Juan Martinez
I want to recognize Sydney V for her excellent job in helping me with a double billing from my cataract surgeries. As soon I called Boomer Benefits, she took full control in helping resolve this double billing. She was very responsive with excellent communication as she progressed working with the doctor’s billing department. Sydney was very diligent in contacting them and working to resolve the issue with all the documentation from Medicare and all billing receipts. Finally, the double billing issue was resolved and fixed.
This is the reason my wife and I always use Boomers Benefits for all our Medicare supplement and prescriptions plans (Part D). In addition, their customer service and support is far beyond five stars. If we have to rate them, we will give them a 10 stars rating.
Sidney, thanks again for all your support helping resolved this double billing issue !!!!
1 year ago
Reply from Boomer Benefits
That’s wonderful to hear, Juan! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Feb. 17th, 2025
michelle conroy
Just started to use Boomer Benefits and am so grateful for all the help we received from Jessica and Sherrie A. We could not of maneuvered through all of the "plans" with out their help. Jessica explained everything and helped us decide which plans to enroll in by showing us numerous options. She also guided us through each plans enrollment. Sherrie help me with a problem on my drug plan and stayed with me on the phone with medicare for almost 2 hours. She then found me a new plan before my window on enrollment was about to close. Could not of done this without them! Two amazing and knowledgeable people. Thank you to Boomer Benefits!!!
Michelle C
1 year ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about our team! We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 12th, 2025
Review Source
Averyr
1 year ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience! We are pleased to hear that Sarah could help you explore your Medicare options and assist you initially. We're also proud to hear that Asia could be there for you as well to try and help you resolve an issue. Your trust in us to help means so much to us. Please don't hesitate to reach out in the future if you ever have any questions or concerns!
Feb. 3rd, 2025
Review Source
dave campbell
Turning 65 tomorrow and new to Medicare coverage. Called Boomer Benefits support line with questions and instantly spoke to a live support technician. Was quickly routed to customer support rep Harli J. Harli was very professional on the phone, connected us to Blue Cross Blue Shield and stayed on the support call for the duration. An excellent first time experience for me.! Boomer Benefits was referred to me and is an outstanding company to handle your Medicare requirements. I've already successfully referred Boomer Benefits to others and they were extremely appreciative. Looking forward to many years of satisfied customer support!
1 year ago
Reply from Boomer Benefits
Thanks for your review, Dave! We are happy to hear that Harli could provide you with helpful customer service.
Feb. 3rd, 2025
Mary
I first contacted Boomers Benefits 3 yrs ago as I was researching Medicare, Medicare supplements, drug plans, etc. They answered questions about everything & talked me through everything till I was signed up for what I needed @ the best possible price.
In Nov, 2024, I found out my drug plan was increasing 4x its monthly rate + a $10 copay but I had not received any notification of the rate increase.
This is where Emily M comes in: When I called BB in Dec. 2024, Emily took my information & also mentioned that she had other clients who also did not receive notification of a rate increase. She then set up an appointment via a 3 way call w/a Medicare representative so I could file a complaint re lack of notification. Two weeks after that, Emily contacted me re special enrollment period for a prescription drug plan but, only a Medicare rep could complete the application . She found a rep who knew something about this extended period and again, via a 3 way call, I was able to change my drug plan!!
I cannot thank Emily M enough with helping me find another drug plan especially with the original enrollment period having ended a month before.
I will continue to recommend Boomers Benefits to friends who are approaching Medicare age.
1 year ago
Reply from Boomer Benefits
Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience with Emily. It truly means the world to us that you trust us to help with your Medicare needs!
Jan. 30th, 2025
Robert Pascal
I am very satisfied with the service Boomer Benefits provides. I called Boomer Benefits
with questions about health plan I signed up for and had the pleasure of speaking to BB representative Melanie K. Melanie answered all my questions. Melanie is very knowledgeable and was very helpful explaining my benefits in a manner in which was very easy to understand. I highly recommend BB to anyone seeking health insurance plan.
Thank you BB,
Robert P.
1 year ago
Reply from Boomer Benefits
Thank you, Robert, for allowing Melanie to assist you. We're glad she could answer your questions and provide you with great customer service. We appreciate your recommendation!
Jan. 30th, 2025
Review Source
Thomas Burke
Turning 65 brings an onslaught of Medicare solicitations but I am very happy to have replied to a Facebook ad for Boomer Benefits. DARLA F reached out to me
and I believe we booked an appointment to speak early the next week. She literally explained everything about Medicare from A to Z but in a step-by-step, concise manner. She made recommendations for Part G/N plans in my area and gave me “homework” to add prescriptions and physicians to the BB website to match me with the best plans.
Long story short, DARLA F is the consummate professional and not a high pressure sales agent. One nationwide agency which shall remain nameless called me every day. DARLA F already had my business and allowed me to set the pace.
1 year ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Darla. It is wonderful to know she could assist you with your Medicare options and provide you with great customer service! Thank you for your review, Thomas!
Jan. 30th, 2025
Debbie S
A friend had recommended Boomer Benefits to help with my transition to Medicare. I am so grateful I acted on his recommendation. I initially dealt with Chris W to review all the options available. He made a murky process crystal clear. My Part D selection was even more complicated because I am on alot of medication. Bree W was exceptional in helping me with the selection. She reviewed every medication and found the best possible option for me, copay, deductible, and coverage wise. She explained everything, did all the research, and completed my application for coverage.
I was apprehensive and a little anxious about the Medicare transition. Boomer Benefits and their highly skilled team, Chris W and Bree W, eliminated the uncertainty and helped me make confident choices. If I have any issues or concerns, I can call Boomer Benefits and they will help resolve the problem. I strongly recommend Boomer Benefits.
1 year ago
Reply from Boomer Benefits
Thanks, Debbie, for your review! We are happy to hear that Chris could help you initially and Bree could be there to assist you with your Part D! We sincerely appreciate your recommendation. Don't hesitate to reach out in the future if you have any questions or concerns!
Jan. 21st, 2025
