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8.2

Overall Score

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Deborah Coffey

Amy E was so helpful in digging into an insurance claim issue that I was not able to get an answer on by myself. She got back to me in a timely way and explained the details of what and why the charge to me was a legitimate part of my yearly deductible. I learned something that I can apply in the future.

6 months ago

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Reply from Boomer Benefits

Deborah, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

May. 15th, 2025

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Lisa B

I would like to commend Boomer Benefits for their outstanding commitment to customer service and knowledge of all things Medicare. Representative, Kailey H, that I have had the pleasure of working with is exceptional. Thank you for having Kailey as one of your team members.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kailey! We’ll pass along the kind words!

May. 15th, 2025

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Thomas Brownlee

Amber P's is outstanding. My wife and I had a bill from Quest that insurance would not pay and never should have been charged. We fought this for almost 1 year. Amber got this cleared and saved us over 500.00. Thank you Amber !

6 months ago

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Reply from Boomer Benefits

We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Marguerite

I worked with Allison B and Claire H to select my Supplement and Drug plan. Both were fantastic at guiding & explaining my options, answering my questions and allaying my anxiety around these decisions. I am recommending you to all of my friends who are turning 65 with me this year. Thank you!

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Allison and Claire could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Jeffrey Hanson

Have begun a relationship with Boomer Benefits and spoke with Ms. N Stein about a deductible issue. She was very pleasant to deal with and answered my questions and I think we resolved the problem. It is very nice having this call in service to help deal with the complicated issues of Medicare.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

May. 15th, 2025

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Diana

Boomer Benefits is the best! I have worked with several different representatives over the past several years and every one of them provided 5-star service in helping me with navigating the medicare system. Most recently, Jeff B. did a wonderful job assisting me. I very much appreciate this service!

6 months ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

May. 15th, 2025

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Frank Lenartowicz

I had an issue regarding payment not forwarded by Medicare to my Medigap insurer, brought the issue to Amber P who clearly understood the issue and directed the item to resolution in a very capable and prompt manner. She followed up with me diligently all through the process. Extremely friendly and professional!

6 months ago

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Reply from Boomer Benefits

Frank, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Kimberle Gray

I worked with Crawford to set up all my Medicare choices. I never felt rushed, Crawford provided a relaxed & informative walk-through of the extent of coverages, options I might consider, etc. I now feel confident in my choices. Crawford was an absolute professional and covered all plusses/minuses for each option we discussed.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Crawford!

May. 15th, 2025

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Irma Ochoa

I really want to acknowledge how amazing Robert G. He really went above & beyond in helping me find the best coverage available. He continue his search to find exactly what was best for me & best of all he called me back once he was satisfied with the coverage for me. GREAT JOB Robert!

6 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Irma! We’re so happy Robert was able to help you find a plan!

May. 7th, 2025

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Dominic Principe

The service that I received from Asia Jwas very professional, thorough, knowledgeable friendly and efficient. She was patient, courteous and answered all of our questions. It was a pleasure working with her. I would highly recommend her to anyone.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Asia could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 7th, 2025

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Mary Lovell

I really appreciated Risheena’s support helping me get a CGM monitor. She was very professional, did a conference call with Medicare and myself. She followed up multiple times. I really felt I had an advocate on my side. Love Boomer Benefits.

7 months ago

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Reply from Boomer Benefits

We are happy to know Risheena could be helpful. Thanks so much for your review!

May. 7th, 2025

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Charlotte Hopkins

I am so thankful for Boomer Benefits and Jamie M! All my questions were answered and he stayed in touch with me until he made sure I received my dental insurance. cards! All this can be so confusing so I really appreciate Jamie taking time with me! Charlotte H

7 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jaime! We'll pass along the kind words!

May. 5th, 2025

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M. E. Piccione

Veronica E was my licensed rep at Boomer Benefits and she was great! She emailed me several choices along with great instructions on how to sign up. Of courses I still had more questions I thought of as I was looking over everything, and she was always available to answer my phone calls! Best of the best! -Mary in Texas

7 months ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

May. 5th, 2025

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Greg S

Had a brief call with Kendra G today to check on whether my Medicare supplement premium increase was warranted. She was very helpful online and quickly compared rates and we discovered it was best to stay put! Thanks again Kendra!

7 months ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks for sharing your experience with our team!

May. 5th, 2025

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Lea Smith

I worked with Sarah K today to obtain a supplemen plan and a Medicare part D. She was extremely knowledgeable, very thorough, and very kind. She covered all my options and was respectful of my choices. I cannot imagine how the process could have gone any smoother. Huge shout out to Sarah!!

7 months ago

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Reply from Boomer Benefits

We are pleased to hear that Sarah could assist you. Thanks so much for sharing!

Apr. 30th, 2025

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Eric Melancon

Paisley B was most excellent in getting me connected to a cost- effective plan D prescription plan. She was very knowledgeable and gave me quality service. Would recommend her to anyone needing this service. Thanks Paisley.

7 months ago Edited August 27, 2025

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Eric! Thank you for sharing your experience with Billy!

Apr. 30th, 2025

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Becky Bauer

I’ve used Boomer Benefits for a couple of years and have been very satisfied with their customer service. My supplement is going to renew in June and the price went up so Lisa C helped me apply to another provider. She was very courteous and helpful.

7 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa! We’ll pass along the kind words!

Apr. 28th, 2025

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Cindy Z

Very pleased with the assistance and support. Have recently dealt with Angela G who handled my request for a new quote with great care and professionalism. As a result, I was able to save quite a bit of money with my Medicare Supplement.

7 months ago

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Reply from Boomer Benefits

We are happy to know Angela could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Richard Gaynor

My rep is Ruth O and she is amazing. I never have to follow-up with her as she is always on top of things. In fact she keeps me on my tops and ensures I get everything I am entitled to. So happy I went with Boomer Benefits when a colleague recommended them to me. Rick

7 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Stan Moffatt

Spoke to Jamey today to assist with me with finding a Dr. in my area and network. He was most helpful, knowledgeable and professional. He went above and beyond helping with a couple of calls to verify coverage - Thank you so much, Jamey!

7 months ago

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Reply from Boomer Benefits

We are happy to know Jaime could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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JK Christopher

Asia J-R was fantastic. I called in the morning and she called me back in the early morning of the same day. She understood my issue and got Medicare on the phone. She checked in with me periodically as we were waiting. We were able to resolve the issue while on the phone. Great job Asia!!

7 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Asia. We’re so happy to know she was there to help and resolve the issue. Thank you for sharing!

Apr. 16th, 2025

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Frank Brose

I've been with Boomer Benefits ever since I signed up for social security. Any time I questioned a non paid claim I called Boomer Benefits. This last time Amber P handled my problem and it was two unpaid claims and a substantial amount of money. Amber handle it and I received payment for every penny of the claims involved.

7 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frank! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 16th, 2025

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C D Carter

I am so grateful for Alexis P! Alexis researched my issue with Medicare and resolved to the point that I did not have any payment due on a current invoice. Truly appreciate all of Alexis' time and effort! Thank You, Alexis!

7 months ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Janice Clow

Tere D was very helpful and provided me with information that I needed about appealing an IRMAA. She also called me when I had questions about my initial billing statement from Medicare. I honestly don't know how I would have waded through all the information out there without the help of Tere and other Boomer Benefits agents.

7 months ago

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Reply from Boomer Benefits

We are happy to know Tere could be helpful. Thanks so much for your review!

Apr. 16th, 2025

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Boomer Benefits

When my medigap premium went up significantly I called Boomer Benefits to see if they could help me find another company/policy. Chris G did some research and found me a comparable policy with a different company and saved me quite a bit of money on my monthly premiums. Thank you! Lynn S

7 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Chris assisted you through this switch! It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Lynn!

Apr. 11th, 2025

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Rick Stuppy

A big shout out to Stephanie A. at Boomer Benefits for helping to switch over Medicare plan. She was very helpful with the whole process. Living in a small Missouri town where everyone knows almost everyone, it was like dealing with someone I have known forever. Thanks Stephanie.

7 months ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review! We will pass along the kind words!

Apr. 11th, 2025

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Scott Bradley

I would like to highly commend Jasmine D for assisting me with an issue I had concerning a coding error. Her persistence in going the Extra mile resolved my issue. Boomer Benefits is extremely fortunate to have this lady working for their organization! I will be mentioning to my friends about using Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 9th, 2025

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Puddleglum2

Michele Sanders from Boomer Benefits went to bat for me when my insurance claim for labwork was denied. It took months to get a resolution, but Michele kept working through repeated miscoded charges until a resolution was reached, leaving me with no charge for the labwork. Highly recommend!

8 months ago

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Reply from Boomer Benefits

We are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 9th, 2025

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Sherry Swafford

My search fora Medicare Supplement plan led me to Chris H. He was successful with helping me obtain a Supplemental plan. Furthermore Emily, with compassion and understanding helped me take care of getting my new plan implemented after a few issues I had with my new Medicare Supplement plan insurer.

8 months ago

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Reply from Boomer Benefits

We cannot thank you enough for sharing your experience with our team!

Apr. 7th, 2025

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Lori Linton

Fowler was a great help in deciding which Medicare program was right for my husband and me. I highly recommend Boomer Benefits. I always heard that choosing a Medicare plan was difficult and confusing, but that wasn’t the case at all.

8 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Lori! Thank you for the recommendation!

Apr. 7th, 2025

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Barbara Comstock

I’ve been trying to find a Medicare approved provider for acupuncture and Melanie Kelly was wonderful at trying to track down providers in my area. She followed through with emails and phone calls in a timely manner and offered to call around when I found the whole search daunting. So glad we signed up for Boomer Benefits!

8 months ago

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Reply from Boomer Benefits

We are happy to know Melanie could be helpful. Thanks so much for your review!

Apr. 4th, 2025

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Andrea Marlow

My husband and I have utilized the services of Boomer Venefits for a number of years. Most recently, Andrew Littleton was incredibly helpful to us. He demonstrated much professionalism and we appreciated his excellent follow-up so much. It's been great working with Andrew.

8 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Apr. 2nd, 2025

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NADARI TAYLOR

Juliette T was very helpful with my Part D Medicare plan. Her information was detailed and instructions easy to follow. Juliette was also responsive to all of my inquiries. This customer service makes me feel secure in my medical decisions. Thank you Juliette!

8 months ago

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review. We will pass along the kind words!

Mar. 28th, 2025

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Jennifer Johnson

Sophia was outstanding in helping me correct my middle name/initial with Social Security and my various policies. She gave me efficient information for the steps I should take, and she also followed up to make sure everything was in order.

8 months ago

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Reply from Boomer Benefits

So happy to hear that, Jennifer! Thanks for sharing your experience with Sophia!

Mar. 28th, 2025

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Vicki

Absolutely loved not being pressured into a particular plan. From the video overview by the president of the company to the professionalism of Sarah Daniels something I’ve been dreading was painless! Thank you for making this process so easy.

8 months ago

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Reply from Boomer Benefits

We are happy to know Sarah could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Rocky Roads

Boomer took on the responsibility of ensuring that my wife's surgery was completely covered by our Supplement insurance company. All parties were not given the information by the hospital staff and were were billing us directly. Thank you to Jasmine who diligently tracked this all down and made sure every one was paid.

8 months ago

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Reply from Boomer Benefits

That's wonderful to hear! Thanks so much for sharing your experience with Jasmine!

Mar. 24th, 2025

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D Yates

I have used Boomer Benefits 5 years ago. All of them have been extremely professional and knowledgeable. This past week I wanted to change my Plan G as the original carrier had gone up. Rachael W immediately put me with another group and saved me over $100 a month. She was very efficient and so nice!

8 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing!

Mar. 21st, 2025

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Ella Pokryshevskaya

My husband and I just signed up for a supplement plan with Billy W and he was great. He was very helpful in explaining all of our options regarding Medicare and supplement plans. We were grateful to Billy for helping my husband and I make our decision. We love Boomer Benefits.

8 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ella! We’re so happy Billy was able to help you both find a plan!

Mar. 21st, 2025

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Chris

Jasmine D has been working on my unpaid claims for months! Due to her guidance and persistance, the claims were finally paid. She has great follow up and is a great advocate. I highly recommend Boomer Benefits. They have the best staff!

8 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 19th, 2025

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Rod Seba

I had a question regarding a bill that I received. I called Boomer Benefits for assistance, & within a day, Alexis P called me back & explained why I had received the bill. I was very happy with the quick response, & was overjoyed that I didn't have to spend a significant amount of my time trying to figure out whether the bill was legit or not. Alexis was very polite & professional in her response, as well as having a sense of humor during her assistance. I would highly recommend Alexis & Boomer Benefits to anyone!

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Rod! Thank you for sharing your experience with Alexis!

Mar. 11th, 2025

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Dana Hanna

I was very nervous about signing up for Medicare until a friend referred me to Boomer Benefits . Then everything was easy and stress free after that . What a great company offering beyond 5 star service . A special shout out to Darla F for her educating me and assistance with selecting medical supplemental coverage . Also a special shout out to Paisley B for her knowledge and assistance with prescription coverage . Both were delightful to work with and SO helpful . Thank you !!!!

8 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Darla and Paisley. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Mar. 7th, 2025

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Karen Buckels

From the beginning, Boomer Benefits has been amazing to work with. They helped me get the best policies for my husband and me (shoutout to Shawn F!). When I had an issue with Medicare I first contacted Shawn, who turned my issue over to Sophia R. Sophia walked me through getting the issue corrected. All calls were returned very quickly, and the issue has been resolved! Both Shawn and Sophia have been a pleasure to work with. Would give more stars if possible!!!

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Shawn and Sophia. Thank you for sharing!

Mar. 5th, 2025

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Kristi Lara

Best customer service ever ! Risheena W was excellent throughout our interactions. She was so helpful and a great listener ! She was thorough in answering all my questions promptly. She is delightful to talk to ! Thank you Boomer Benefits for the above & beyond service that you offer to those in need of assistance with the very complicated process of Medicare supplements!

9 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Risheena! We are glad she could assist you and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Mar. 5th, 2025

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Domonick I

I signed up for Medicare through Boomer Benefits because of their customer service. I have not been disappointed. I recently had a billing issue and contacted BB. The agent assign to handle my issue was Sydney Immediate Movers & Storage who was exceptional. She kept me apprised of her progress and resolved my issue. She was as I stated above exceptional 5+!

9 months ago

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Reply from Boomer Benefits

We are happy to know Sydney could be helpful. Thanks so much for your review!

Feb. 28th, 2025

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Brett Davidson

Shawn F was the agent I worked with and he can't be recommended enough. A 6 star performer (on a 5 star scale). High integrity, industrious, efficient and knowledgeable about the complexities of Medicare; he's focused on what's best for the client. I know the decision we came to in the end was the best one for me and my current situation. Almost like a custom-fit plan. Many thanks to Boomer Benefits and Shawn

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Shawn was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 28th, 2025

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Linda Y.

The folks at Boomer Benefits have been very helpful in educating me about supplemental plans and the quirks of how those plans work in my state. I am also going to be moving to another state this year, so I had to learn about what to consider both before and after my move. Jonah B in particular was very helpful with this. To be honest, I did not have the best interaction with the broker who I initially worked with, but Boomer Benefits was very quick to re-assign me to work with someone else which I appreciated.

9 months ago

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Reply from Boomer Benefits

We are happy to know Jonathan could be helpful. Thanks so much for your review!

Feb. 26th, 2025

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Trisha Dugan

We had an issue where a hospital was not billing our supplemental plan, and billing us instead. I contacted Boomer Benefits and they set me up with Michelle S. She was amazing. She worked with the hospital and insurance companies for several months to get the issue resolved - and not only got the bills to me stopped, she got us a refund for things we shouldn't have been charged for. Michelle is excellent. She stayed in contact and never let the issue drop. Thank you Michelle!

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michelle. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

Feb. 20th, 2025

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Karen Torres

I love Boomer Benefits! They have helped me so many times since last year. I spoke with Craig B today about an issue I had and he helped me work through it. He is kind and very knowledgeable. We ended the conversation with a positive plan of action. Going onto traditional Medicare with supplement Plans G & D was so confusing. BB helped me to figure out what would be best fir me.

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Karen! We're so happy to know Craig could get you everything you needed and answer all your questions! We greatly appreciate your review.

Feb. 20th, 2025

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Sandee Rice

We love BOOMER BENEFITS! This is the second time we have used them . Darius B was very efficient and knowledgeable and helped us with a new plan that helped us with a plan that fit our needs and budget. Very clear spoken and explained everything so well. Very patient with us also which is HUGE as we are older and not understanding on some things. Fantastic guy! We are grateful he made it all so easy. Thank you, Darius!

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Darius. We’re so happy to know he was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 20th, 2025

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Prakash Desai

I would like to recognize Boomer Benefits, in particular Tiffany M, Client Support team member. Tiffany helped me fix the issues I had with my Medicare Supplement plan with Cigna. She called me several times over a week, until all issues were resolved. She also educated me on issues that I had additional questions about. Tiffany, thanks for all your help and keep up with the Great service you provide.

9 months ago Edited April 7, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Amy!

Feb. 17th, 2025