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Boomer Benefits

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8.7

Overall Score

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Patti Britz-Stensaker

I worked with Kate Harrison and she was so well informed and helpful while making these important decisions regarding Medicare and Health care. I highly recommend Boomer Benefits to any one who is in the enrollment period and needs guidance.

5 months ago

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Reply from Boomer Benefits

Thank you so much, Patti! We’re thrilled to hear Kate made everything clear and easy for you during such an important decision!

Nov. 28th, 2025

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Mary Ros

Boomer Benefits is all that you need to make the right choice for Medicare programs. Rhiana Ellis is very helpful and knowledgeable. She gave me all the information that I needed to make a decision. She was patient with my phone calls, emails and multiple questions. I feel that she guided me all the way.

5 months ago

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Reply from Boomer Benefits

Mary, we’re so glad Rhiana was able to walk you through everything with patience and clarity! Thank you for sharing your experience!

Nov. 28th, 2025

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Dao Nguyen

Email this office about my Medicare supplement and Drugs (medicines), they very helpful. Get me a good plan for both with good monthly premium. Special thanks for Claire Hall (Plan Enrollment Specialist) and Josh Hanes guided me everything and get me a best benefits. 5 Stars Services.

5 months ago

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Reply from Boomer Benefits

Dao, thank you for the kind words! We’re so glad Claire and Josh were able to guide you to great coverage and make everything easy!

Nov. 28th, 2025

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Taxguru

I had been following their Facebook group for months and the participants all raved about the company. So when my signup time came close, I used them to sign up. Chris West was great to work with. Patient. Not pushy. Knowledgeable. He made a complex process seem easy. You can't go wrong with them.

5 months ago

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Reply from Boomer Benefits

Thank you so much for the kind words! We are thrilled Chris helped make everything easy and clear for you during such an important decision!

Nov. 28th, 2025

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Karen Drylie

Amber P. helped me with a billing problem, and stuck with me until it was resolved. I don’t believe I would have had a successful outcome without Amber’s help. I’ve had fantastic experiences with Boomer Benefits all around, highly recommend them!

5 months ago

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Reply from Boomer Benefits

Karen, we’re delighted Amber stayed with your billing issue until it was fully resolved! Thank you for the heartfelt recommendation!

Nov. 28th, 2025

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Milan

My wife and I were looking to review our Medicare supplement coverage. Our previous person went to a concierge (i.e. paid) service so we were hoping to find someone else. A neighbor friend recommended Boomer Benefits. We called and spoke with Amanda Rivera who took care of us. She was friendly, professional and very efficient. We feel that she truly gave us "world class" service and will recommend her and Boomer Benefits to all of our friends and family!

6 months ago

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Reply from Boomer Benefits

Milan, thank you so much! We’re thrilled Amanda delivered such great service and grateful for your recommendation!

Nov. 28th, 2025

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jeff davis

I had the pleasure of working with David D, as my representative. He was very patient, listened, and provided excellent guidance as I attempted to decide on my first time Medigap coverage. I was, to say the least, overwhelmed with all of this, and he was very calm and reassuring that he would make sure I understood everything before making any decisions. It was never a "sales pitch" conversation. I definitely recommend David for any assistance!

6 months ago

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Reply from Boomer Benefits

Jeff, we’re so happy David helped make your first Medigap decision feel clear and stress-free! Thank you for sharing your experience!

Nov. 28th, 2025

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Brenda Sherwood

Boomer Benefits has been an amazing resource for us. Chris W helped us last year choosing the best policies for our situation and just recently Amy E helped get an over $1200 hospital bill down to $0. The customer service at Boomer Benefits is at no cost to their clients and they are experts at fixing things like coding errors, co-pays, billing issues, etc. to keep their clients from over-paying and helping navigate the byzantine healthcare landscape.

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Brenda! Thank you for sharing your experience with Chris and Amy!

Oct. 6th, 2025

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Roxan Poe

Best decision I have ever made signing up with Boomer Benefits for my Medicare Supplement. Had my first billing issue for my lab work. I reached out to Boomer Benefits for some help. Ruth Oekerman from the Client Service Team responded to my request right away. She was so responsive, very nice and very helpful. She kept me posted through the whole process. My billing issue was resolved because of her hard work. Ruth is amazing and I could'nt thank her enough for helping me in resolving this issue. Great job Ruth, and thanks again!

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Roxan! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Oct. 6th, 2025

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VLStu

I was looking all over the 'net to find a neutral comparison of the thousands of available plans and a friend mentioned Boomer Benefits. The team made the process of selecting the best option for me very understandable. Josh H and Laura G have been very patient and flexible in establishing the coverage I needed, when I needed. I would recommend anyone that is a bit overwhelmed by the whole process reach out to Boomer Benefits and let them help walk you through the available options. I have pointed friends to Boomer Benefits and you will sleep better at night after making your choices!

6 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know that Medicare can be difficult to navigate, but we're pleased to know that Josh and Laura were able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!

Oct. 6th, 2025

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Domenico Mignacca

I worked with Lauren B . She help with my process with Medicare, A and B and supplemental plan, and she explained to my level and made the whole process painless and stress-free. She explained clearly, handled efficiently, and she made sure we understood each step. No rush. She was very knowledge able and explained everything where it was understandable. What could have been overwhelming turned out to be simple, thanks to her professionalism and caring approach. I can breath again. I would recommend her to anyone Navigating through Medicare and supplemental insurance. The Best.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Lauren could assist you. Thank you so much for your recommendation; we truly appreciate it!

Oct. 6th, 2025

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Bill Nielsen

I have used Boomer Benefits for several years. They are a legit and trustworthy company that provides excellent service before, during, and after the policy selection process. Once you’re with them they will research and represent you to resolve any issues you have. That’s exactly what Arick D did for me when I was billed incorrectly by a doctors office. He investigated the issue, kept me informed all along the way, and got them to drop the erroneous charges on my account.

6 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Arick. We’re so happy to know he was there to help and guide you through your claim issues! Thank you for sharing.

Oct. 6th, 2025

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Marilyn Kamphaus

Working with [Riley] was an absolute pleasure! She helped us with our Medicare, A and B and supplemental plan, and she made the whole process painless and stress-free. Everything was explained clearly, handled efficiently, and she made sure we understood each step. What could have been overwhelming turned out to be simple and even enjoyable thanks to her professionalism and caring approach. We are so grateful for her help and would highly recommend her to anyone Navigating through Medicare and supplemental insurance.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Riley could assist you. Thank you so much for your recommendation; we truly appreciate it!

Oct. 1st, 2025

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Thomas Smith

I worked with Julianna J on a medical bill that looked suspiciously high. She immediately emailed me back saying that she would look into it and get back to me within a few days. She did exactly as she said and found the cause of the problem. Saved me an immense amount of time and in a week I received a revised medical bill that had the proper invoice amount. This is not the first time this company has preformed this service for me and I have found them always reliable.

6 months ago

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Reply from Boomer Benefits

Thomas, we are pleased to hear that Julianna provided such helpful customer service and helped you resolve an issue. We greatly appreciate your review!

Sep. 29th, 2025

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arlene Williams

My Boomer agent, Ashley S, was great! She answered all of my questions, provided information I needed to understand the Medigap system, and guided me through the entire process. I appreciate her knowledge, patience, and guidance. Plus, I am saving over $40 monthly, thanks to her assistance! I am recommending my sister to her. Thanks, Arlene W

7 months ago

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Reply from Boomer Benefits

We are happy to know Ashley could be helpful. Thanks so much for your review and recommendation!

Sep. 22nd, 2025

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Laura

I am a director of customer service in a large healthcare organization and can be fairly critical of service. I describe Boomer representatives Gabe G as a superhero for Medicare enrollment guiding us through every step of the process with exceptional professionalism and no bias. He describes plans strengths and what they don’t offer so that you can make an informed decision. Exceptional courtesy as well leaving you feeling like you have made a new friend. Follow up is also efficient getting us set up quickly. Thanks for your great service.

7 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Sep. 22nd, 2025

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Robert Bricks

Kelly D was extremely helpful in guiding me through my Medicare enrollment process. She took the time to understand what I was used to from my employer insurance coverages and what my best options would be on Medicare supplement plans. Her subsequent follow up with me has been fantastic. I am very pleased that I decided to work with Boomer Benefits on this enrollment journey and feel very fortunate to be working with Kelly D . Awesome experience. Robert B

7 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Kelly was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Sep. 12th, 2025

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Jim Foster

I contacted Boomer Benefits to shop for Medicare supplemental and drug coverage when I became eligible for Medicare. A friend had recommended them to me. I also contacted another insurance broker and Boomer Benefits was superior. Not only did they have more information about the various companies but was able to propose a lower cost solution for me than the other broker. They are very thorough and very easy to work with over the phone.

7 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Jim!

Sep. 12th, 2025

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Tim Johnson

Sarah K did a great job leading me through the Medicare Supplemental Plan options with great patience and knowledgeable insights I hadn't thought about (like the amount of annual increase can be more for a Plan fewer people are on). Straight answers to all my questions, and I ended up signing up for Cigna Plan N for my needs here in Vancouver, WA (and her team will be leading me through the Part D options next week). Very satisfying experience working with Sarah.

7 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Tim! We’re so happy Sarah was able to help you find a plan!

Sep. 8th, 2025

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Sylvia K

A huge Thank you to LeAnn R with her assistance today. She made the call to Medicare on my behalf and the 3 of us had the conference call to help me with a few questions/concerns I had. I am so glad I chose Boomer Benefits to get me set up with everything I needed prior to retiring. The fact that they have a client services team is a huge bonus. Anyone I have ever spoken with at BB have been very nice and patient. Highly recommend Boomer Benefits.

7 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Sylvia! Thank you for sharing your experience with LeAnn!

Sep. 8th, 2025

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Denise Wilder

I just joined the Medicare Club. Boomer Benefits has been a huge help in navigating me through the road map of plans and options that you can choose from. A special thank you goes out to Christopher H and Claire H for guiding me through it all. Keep doing what your doing. Medicare is hard enough to understand, but you both made it easier. Thank you! Denise W

7 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Denise! Thank you for sharing your experience with Chris and Claire!

Sep. 8th, 2025

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Bret Barrowclough

I highly recommend Boomer Benefits to anyone that is trying to navigate the Medicare system. Their customer service is without equal. I have worked with Vivian N at Boomer Benefits a few times now and she is always very knowledgeable and helpful. She always follows up without having to be prompted. I know that I can trust that Vivian to give me the best customer service possible. Thank you, Vivian and Boomer Benefits.

7 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Bret! Thank you for sharing your experience with Vivian!

Sep. 4th, 2025

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Annie Moy Nagel

We would like to recognize Ruth O of Boomer Benefits who researched a recent bill we had. She was very efficient and kept us informed of the status of her review via email and phone calls. We appreciated her assistance and prompt processing of our request. Thank you, Ruth, for your quality customer service and superb and timely feedback! We appreciate your concerted efforts!

7 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Ruth. We’re so happy to know she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 29th, 2025

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Liz Sanborn

My brain felt like mush after trying to navigate all the information there is about Medicare but then I found Crawford B at Boomer Benefits!! Signed up yesterday with Crawford. Great experience! He was amazing!!! Knowledgeable, friendly and made sure I understood what he was saying. It seriously was like I was talking to one of my own kids!! We already have it on our calendar to have him call us back when my husband has to sign up for Medicare in less than a year. Thank You Crawford, I truly appreciate your patience with me and all my questions, you were awesome!

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Liz! We're so happy to know Crawford could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 18th, 2025

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Bill Clayton

Boomer Benefits helped me find a new supplemental plan for medicare the first of the year and has been very helpful as I navigate the new plan with help with prescriptions and health. I recently had a procedure done and the billing seemed wrong to me and I contacted Boomer Benefits as now that I am a client they will help mitigate any problems with billing. Jasmine D assisted me with the problem and settled the claim that saved me about $400. Awesome customer service and all for no cost to the customer. I highly recommend them as you look for assistance with Medicare related issues.

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Bill! We’re so happy to know Jasmine was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 18th, 2025

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Tatiana Bojcun (Tania)

Dealing with Medicare monthly EOB is cumbersome enough, but when you see a charge for regular lab work ‘denied’ after years of approval and no additional explanation, it’s best to reach out to Boomer agents for guidance / explanation /assistance. Ruth Oekerman explained the process to contest a charge, the time it would take to hear back from Medicare and promptly notified me once the charge was resolved. Thanks for the prompt , professional & courteous service!

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Tatiana! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 15th, 2025

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J

Veronica helped me with my Plan D selection and enrollment. She was professional, friendly and patient! Super helpful!! Andrew assisted me with a supplemental plan and was knowledgeable, friendly and very patient as well. These guys treat you like the CLIENT you are, not just someone they are forced to deal with! Could not be more impressed and happy with using them.

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you for sharing your experience with Veronica and Andrew!

Aug. 15th, 2025

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Andrew B

I had an issue with a Medicare bill. Amber P, of Boomer Benefits, helped me get it resolved. She was knowledgeable and very helpful. She stepped my through the process and explained what I needed to provide her, and what she would be doing. It was a very easy process especially since Amber did all the work. Got the issue resolved in less than a week! Thank you Amber for your hard work and your kindness and patience with this new Medicare customer. Boomer Benefits is lucky to have you!

8 months ago

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Reply from Boomer Benefits

Andrew, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Aug. 11th, 2025

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Tony H

When it was time to switch to Medicare my wife and myself contacted Boomers Benefits the agent in Fort Worth TX Amanda R was very helpful, knowledgeable, followed up with us until we were ready to switch. Educated us about the best option for our situation and responded promptly when we had additional questions and concerns . We really recommend Boomers Benefits .

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Tony! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 11th, 2025

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Ruth Jean Voelker

We made our annual check-in to see if our supplemental plan was the best and most economical. Stephanie Aycock answered our call and very efficiently reviewed our plan and other options. She was gracious, knowledgeable and helpful. We are now set for another year, and very satisfied with her guidance. Boomer Benefits has made navigating the Medicare and retirement process so smooth. Their guidance is invaluable. Thank you!

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Ruth! Thank you for sharing your experience with Stephanie!

Aug. 13th, 2025

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Tony Ott

I have been dealing with Boomer Benefits for 18 months now. I recently had an issue with a charge from the physician's office. I contacted them and Michele S. responded. She took care of contacting the presciber seeking clarification for the charge. When I wasn't satisfied with their explanantion she contacted Medicare and filed an appeal on their denial of payment.She took care of all of the paperwork and followed up to see what the outcome was. I can't sing high enough praises for Michele S. or Boomer Benefits!

8 months ago

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Reply from Boomer Benefits

We are happy to know Michele could be helpful. Thanks so much for your review! We'll pass along the kind words!

Aug. 13th, 2025

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Kate Lazarus

The client services division is wonderful! Haley Stroud helped me today, and within minutes I got the information I needed on a denied insurance claim from Aetna. Before I thought to call Boomer Benefits, I spent 45 minutes trying to get answers to a simple question from Aetna. I was transferred and put on hold 3 times, and then the worker did not understand what I was saying. I am so glad I thought to call Boomer Benefits. The total transaction with them took about 5 minutes!

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Kate! We’re so happy to know Haley was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 13th, 2025

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Richard Hansen

I’m so glad that I chose to use Boomers when it was time to choose a Medicare provider. They have saved me so much time as far as finding not just a great plan but I also took their advice on a new doctor and a surgeon for a knee and hip replacement. I have been dealing with America V, she has been so helpful. Her response time is incredible and her recommendations have been spot on. For anyone that does not know how to navigate the Medicare system I highly suggest you get ahold of America at Boomers.

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Richard! Thank you for sharing your experience with America and for your recommendation; we truly appreciate it!

Aug. 4th, 2025

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Thad Smith

LabCorp billed me for $300 for blood test which I believed should have been covered by Medicare. Boomer Benefits provides a free service to help their clients with issues like this so I contacted them and their representative, Alexis, resolved the issue for me so that Medicare paid for the test! What a relief! Thank you Alexis and Boomer Benefits!

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Thad! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 4th, 2025

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Debora McKenzie

I had the pleasure of working with Ryan L during my enrollment process. I cannot say enough wonderful things about him. Ryan is so knowledgeable, patient, informative and really made me feel very special. The process can be complicating and overwhelming but Ryan broke it down into easy steps that I could follow and led me to make what I believe was the best choice for me. I have since referred Ryan to several friends and I will continue to rave about his outstanding service to myself and others!!

8 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Debora! Thank you for the recommendation!

Jul. 25th, 2025

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Holly

My agent was Stephen A. He was able to answer my questions and knowledgeably discuss issues important to me. He was also very patient assisting in completing the application. I have been dealing with Boomer Benefits since my initial sign up for Medicare 8 years ago and the service I received over the years has always been first rate. I also appreciate the informative videos I receive in my email from time to time.

8 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Holly! We're so happy to know Stephen could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 25th, 2025

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Nita S

Boomer Benefits has surpassed any expectations I had about a Medicare plan. They have guided me through the process, kept in contact about any issues and provided me with a plan that has suited me very well. Because I retired early to care for my mother, Medicare began automatically. Since I wasn't haven't any medical problems I just assumed everything was fine. After 4 years I discovered that IF you do not enroll in Medicare Part D, you will be fined every month for the rest of your life. When I switched to a Medicare Advantage plan through Boomer Benefits Social Security didn't deduct my fees for Part D for the first 5 months. Stephanie Aycock kept on top of the situation and in contact with me to make sure I didn't occur any extra fees. Social Security finally sent notice that they would deduct the fees and even after they did Stephanie still contacted me to let me know what was going on. She and Boomer Benefits are worth the little bit of time it takes to look into your insurance needs. Thanks, Larry West and Stephanie Aycock!

9 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Nita! Thank you for sharing your experience with Stephanie and Larry!

Jul. 23rd, 2025

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Lisa O

After hearing all the horror stories about the chore of Medicare enrollment, I wasn’t looking forward to the task, but after doing some research I discovered Boomer Benefits, and am so happy I did. Gabe G made it so easy to choose what I needed, and explained all my options in a clear and unbiased way. He was ready with answers to my many questions and found the most economical plan in my area that will completely meet my needs. I couldn’t be happier with my decision to work with Gabe and Boomer Benefits and I’m really pleased to know that they’ll be there going forward to help if I encounter any issues with claims or to answer my questions. If you’re exploring your Medicare options, don’t hesitate to give this company a call, and ask to speak to Gabe!

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Lisa! We're so happy to know Gabe could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 7th, 2025

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roadruiner

i am going to tell you, i do not think anyone else could keep up with their commitment to help you through medical part b, supplemental insurance that works for your budget and health arrangement, and figure out a drug plan that is very suitable. i want to give a big shout out to Barbara, Jabril, and Laura and the others that led me to these people that helped me along. i am not the smartest person around, i did not always understand every thing at once. but i kept calling to clarify things and they would help answer any and all questions, even calling the insurance companies while i am on the line to help get the correct answers to my questions. to me that is outstanding dedication. wolf

9 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you for sharing your experience with our team!

Jun. 27th, 2025

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Celine Kapiolani

When I turned 65 I was inundated with hard-copy SPAM for healthcare options, it was confusing & infuriating. I found the company Boomer Benefits & lucked out finding an employee who was very well trained & a nice guy on top of it. Ryan asked good questions, then took a day to narrow down the choices based on my life & needs. Then in our second meeting he gave me a couple of choices, & after I chose the one that sounded right he walked me through the whole policy, step by step, answering all my questions. I had forgotten some details during my first call with him & he plugged in all my data & made me feel confident in my choice (I actually am getting a slight reduction in my Medicare monthly premiums! Medicare is NOT free! I was shocked when I found that out!!). When it's your turn to figure out how to navigate the nightmare that Medicare is you need to call Ryan!

9 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Celine! We’re so happy Ryan was able to help you find a plan!

Jun. 27th, 2025

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Barbara Lewin

Outstanding Support from Rhiannon M at Boomer Benefits I had the pleasure of working with Rhiannon M at Boomer Benefits, and I truly cannot say enough good things about her. From our very first interaction, Rhiannon went above and beyond to provide guidance, clarity, and support throughout the entire Medicare process. She was not only knowledgeable but incredibly patient, taking the time to explain every detail and ensure I understood all my options. What stood out most was her willingness to go the extra mile—following up promptly, addressing every question thoroughly, and making sure I felt confident and comfortable with my decisions. Rhiannon’s professionalism and genuine care made a stressful and confusing process so much easier. Boomer Benefits is lucky to have her on their team, and I’m incredibly grateful for the exceptional service she provided. I highly recommend working with Rhiannon—you’ll be in excellent hands.

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. Thank you so much for sharing your experience with Rhiannon!

Jun. 25th, 2025

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Mary Sowell

I highly recommend Boomer Benefits for any assistance you may require with your Medicare-related inquiries. When it was time for me to select a Medicare supplement plan, I conducted thorough online research and believed I had a clear understanding of the options available. However, I am immensely grateful for the opportunity to have encountered Boomer Benefits. I engaged in a consultation with Sean F, and his exceptional service was truly remarkable. He diligently addressed every question I posed and provided comprehensive information that I had not previously recognized as essential. Sean’s expertise assisted me in making an informed decision, resulting in a more cost-effective plan that retained all the benefits I sought. I cannot emphasize the exceptional service I received from Sean and Boomer Benefits.

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Shawn could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 25th, 2025

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Sonia Rodriguez

Highly Recommend Cicely P at Boomer Benefits– A Lifesaver in Navigating Medicare Fraud We are incredibly grateful to Cicely P for her exceptional support in resolving a Medicare fraud issue involving a supplier who changed my husband’s Medicare health plan without his consent. From the moment we contacted Cicely, she took immediate action, guiding us through the complex process of disputing the fraudulent change. She contacted the provider directly to explain that the change of plans was never authorized by him. This took several hours on the phone being passed from one department to another to explain multiple times that a person from Aetna illegally had changed the plans. They promised to review the case and that they would resolve the problem within a week. Since Aetna did not act accordly with their promises, Cicely called directly Medicare and after hours of explanation, questioning, etc, Cicely managed to convince Medicare that since Aetna committed fraud and was not helping with restarting the original plan, Medicare should take responsibility and change back to the original plan. She ensured that all necessary documentation was submitted and followed up diligently until the issue was resolved. If you're seeking a knowledgeable, trustworthy Medicare broker who will go above and beyond to advocate for you, look no further than Cicely P.

9 months ago

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Reply from Boomer Benefits

Sonia, we are pleased to hear that Cicely could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 25th, 2025

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Rod Brown

We had a lot of problems getting signed up for medicare, after 6 months and not getting any closer, my brother recommended Boomer Benefits. They were extremly helpful and had us covered in no time. Sinse then we have utilzed their services for any medical billing issues. We were assigned Ruth O to help us and she has been a tremendous helping resolve eroneous bills and billing errors, making it a hands free effort on our part; upload the bill and Ruth took care of the rest, apprising us of the progress without our needing to ask. I recomend your services to friends on a regular basis. Rod B

9 months ago

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Reply from Boomer Benefits

Rod, we are pleased to hear that Ruth could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 25th, 2025

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Tina Schwartz

I am incredibly grateful for the outstanding support I received from Amber P. at Boomer Benefits. As a licensed Medicare insurance agent, Amber went far beyond what most agents would do—she not only helped me choose the right coverage but also assisted in resolving several long-standing billing issues with my medical providers. Throughout the process, Amber was patient, attentive, and genuinely caring. She listened closely to all my concerns, kept me informed with regular calls and emails, and worked directly with Medicare and my providers to get everything sorted. Thanks to her tireless efforts, a huge weight has been lifted from my shoulders. What truly sets Boomer Benefits and Amber apart is their commitment to their clients after the sale. In a world where many agents disappear once the paperwork is signed, Amber proved that real service begins afterward. I can’t thank her and the Boomer Benefits team enough for their dedication and support. Highly recommended!

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Tina! Thank you for sharing your experience with Amber!

Jun. 20th, 2025

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Dorian L. Miller, RN

Jaime M and the Boomer Team were absolutely outstanding assisting me through the process of securing medical coverage for my brother. Made a daunting task quite easy.....even with some unexpected situations in the process. Jaime worked with me the entire time. His follow up calls and emails exceeded my expectations. He took my panic call after an unpleasant interaction with Medicare and calmed me down . Jaime gave me the guidance to tackle the issue ( he was spot on with the solution/outcome). Wished there were more options to give more rating Stars!! Again, thanks to Boomer Benefits for a highly successful transaction! Dorian L. Miller RN

10 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Dorian! We greatly appreciate your 5-star review!

Jun. 18th, 2025

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Elizabeth B

Boomer Benefits is a phenomenal company. Everyone that I have talked with is very helpful and friendly and willing to take time to explain things. They are fantastic at explaining the various Medicare plans. Not only did they help me initially set up plans that sounded best to me for my situation, they continue to help me along the way by helping me submit forms etc for reimbursements from my supplemental plan etc. Sydney V is wonderful, very helpful, efficient and knowledgeable. She is excellent at following through and keeping me informed along the way about my claims being processed. I would highly recommend Boomer Benefits. Thank you Sydney V for all of your expertise and help.

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 13th, 2025

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Dee-Dee

I am a writer and even I do not have enough descriptive and complimentary words to describe how great Boomer Benefits is. I have used them for a few months now for a variety of issues and challenges I have had transferring from Kaiser P in California to traditional Medicare. To a person, the staff is excessively informed, well-trained, kind, patient and most important to me as someone over 65, I never felt that I was being patronized. I must give a LOUD shout out to the representative I have been working with...Cicely P. She worked with my on a gnarly invoice I wasn't supposed to have received & with her guidance, it went from $750.00 to $00.00. She really made an effort to work WITH me and I felt that we were a team navigating Medicare together. She involved me in every decision, was my advocate when I needed one & I don't think I could've managed it without her. She was lovely to work with, either knew most of the the answers to my questions or (& this is very important) knew whom to ask. I have been singing her praises to anyone who will listen & recommending Boomer Benefits to all my friends with Medicare. To say I am a happy customer is an understatement. I wish every company would rise to the standard of Boomer Benefits. Thank you Cicely for single-handedly keeping my blood pressure down. You're absolutely the BEST.

10 months ago

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Reply from Boomer Benefits

Thank you so much for taking the time to leave us such a glowing review! We are so happy to hear that your experiences with Cicely have been nothing short of exceptional. We greatly appreciate your review and recommendation, and will pass along the kind words!

Jun. 11th, 2025

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Barbara C.

When I became eligible for Medicare and began researching it I was shocked by how complicated it is - and I am an attorney. I feel fortunate to have contacted Boomer Benefits because they really helped me understand all of the options for supplemental insurance (and the sometimes confusing terminology). Almost five years later I feel I made the best choices with the help of BB initially. And, I have changed two of my supplemental plans since then to achieve the most coverage for the money - because the rates continually go up whether you use the insurance or not. Thank you Michelle W. for most recently helping me change my Plan G coverage to a new provider. You and your team really know your stuff.

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Barbara! Thank you for sharing your recent experience with Michelle!

Jun. 6th, 2025

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Craig Pett

Boomer Benefits is AWESOME!! My Part D insurer denied coverage of my doctor's prescription. The cost of the medicine was more than a thousand dollars per month without insurance coverage. I contacted Boomer Benefits and connected with Julia P. Julia was FANTASTIC. Julia advised me on next steps and provided a form for my doctor to complete and send in to appeal. My Part D insurer denied my appeal. Julia gave me further advise and we appealed a second time. This time the insurer approved coverage. There are not enough stars or accolades I can give Julia and Boomer Benefits. I am so grateful for Julia's guidance and thoughtful follow up during this entire process. THANK YOU!!!!!

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Craig! We’re so happy to know Julia was able to resolve that problem and get everything sorted out. Thanks so much for sharing!

Jun. 6th, 2025