Boomer Benefits
8.7
Overall Score
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Wendy C
I signed up with Boomer benefits and was told what amount I needed to pay for my supplemental insurance. I received my package paid my first month by check and gave the information to take out each month after that electronically. about two weeks later, I received a text message stating action required to maintain coverage and update. I was told the first month was actually $412 and after that I would have to pay $192 per month, which was a lot more than what I signed up for, I called boomers and left a message that I need to speak with someone because I was not happy about the change. I received a call from Emily who looked up the phone number on the text. and said this was not one of their workers or anyone they work with ended up I was scammed the text message was not at all from boomers! Emily M told me to call my credit card and report the scammers. Emily is professional kind and has a fantastic personality. Thank you so much for all your help Emily .
6 months ago Edited May 6, 2024
Reply from Boomer Benefits
Wendy, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Emily was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future!
May. 8th, 2024
Liz
Boomer Benefits became a no-brainer for me very quickly as I began navigating all of the information regarding signing up for Medicare. Today was yet another reason to be happy with my choice to become a Boom Benefits client. I had an issue with an invoice and took advantage of the Customer Care Team help that is available to Boomer clients. Remember real customer service? You can find it with this team. Malaquia T. quickly assessed that I had a coding error and got to work for me... She knew who to call, what to say, how long to wait for the process to work and follow up along the way! It was a $420 error that corrected to $0. So happy with Boomer Benefits, my choices with the insurance that works for me and Malaquia!
6 months ago
Reply from Boomer Benefits
Liz, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Malaquia was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
May. 8th, 2024
Debbie Jagolta
Boomer Benefits is an outstanding company with excellent customer service. I have never had a company work so hard for their customers.
Today I had the priviledge of speaking to Sydney V. She worked on my issue by adding the insurance carrier to the call, she then explained my issue to the carrier and the error was corrected. The level of service and knowledge that I always receive from Boomer Benefits saves me so much time and effort! Sydney worked everything out for me and would not end the call until all was corrected and I was satisified. Thank you Sydney and all at Boomer Benefits!
Debbie J
6 months ago
Reply from Boomer Benefits
Debbie, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Sydney! Don’t hesitate to give us a call in the future!
May. 2nd, 2024
Brigham Young
I am new to the murky waters of Medicare. I did a quick google search and found boomerbenefits.com. After reading a bit, they looked very solid. I filled out my information and was shortly contacted by an agent.
Ryan L. was FANTASTIC! He guided me through comparing a couple of supplemental plans, and I was able to make an informed decision based on his input. He then walked me through the process of signing up for my plan. Great personal, professional customer service.
(Which is exceedingly rare and hard to find these days. Good customer service is usually like the Loch Ness Monster--we've all heard of it, but very few have actually experienced it!)
Thanks again Ryan!
6 months ago
Reply from Boomer Benefits
We are happy to hear that Ryan could help you compare your plan options and provide you with great customer service!
May. 1st, 2024
Review Source
Vicki Cormier
They are an amazing company with outstanding customer service for their clients. They go above and beyond to take care of any problems you are having and they really care about their clients. I was having problems with my physician’s billing office trying to say my claim was denied by Medicare and wanted to me pay the full bill. Yet when I went and looked at the claim on my Medicare account it showed it had been processed and the balance I owed was not the full price. So I called Boomer Benefits and got a fantastic and amazing claims specialist Jasmine D. who I spoke with and told her what my problem was. She did a conference call with that company on a Friday and stayed on the phone with me to try to get it straightened out. She then took care of sending them the paperwork they needed said she would call me back on the following Friday with an update of where we were with this issue. She called exactly when she said she would and gave me an update the following Friday. We were waiting for that Billing company to make the adjustment with the paperwork and Medicare claim she sent to them. Then the following Friday as promised she called again and told me it was all corrected and what I owed. She stayed on top of the problem and got it all resolved just as she told me she would. I appreciate all her hard work at getting this corrected because I had tried to do it myself and that billing office wouldn’t listen to me. Everyone I have dealt with at Boomer Benefits are phenomenal. I thank God my husband and I choose this company to do business with. Don’t know what I would have done with Jasmine D, she took excellent care of us. If you want a company that are there for you when you need them Boomer Benefits is the company to go with.
7 months ago
Reply from Boomer Benefits
It is wonderful to hear that Jasmine could take the time to assist you with this billing issue and help you get it all straightened out. It means so much that you took the time to share your experience. Thank you for your 5-star rating and review.
May. 1st, 2024
Review Source
Mary M
This is my least favorite time of the year, the renewal of my Medicare Supplement health insurance policy. I contacted Boomer Benefits via online request. Within a few hours, Darius B, called me. I asked for his help to determine if there was a more cost effective option for me than what I currently had. He quickly presented an option that would match my current benefits and would save me $35 a month. He sent me, via email, all the documents for my review and filed for the new policy the next business day. Within less than 72 hours, I had a new Medicare Supplement and some money to put back into my pocket. Darius was easy to do business with and very professional. I appreciate his willingness to assist me in picking the correct policy to meet my health needs.
If you are new to applying for Medicare health benefits or are facing renewals of current benefits, I woul highly recommend reaching out to Boomer Benefits and their dedicated employees, like Darius B, for guidance with these critical decisions. Thank you Darius and Boomer Benefits.
7 months ago
Reply from Boomer Benefits
Thank you, Mary, for taking the time to give us a review and share your experience with Darius. It is wonderful to know he could help you find a more cost-effective plan option and make the process easier for you. We greatly appreciate your recommendation.
May. 1st, 2024
Tennis Bum
I just went through a new applicant completion process for MediGap coverage. Stephen A. from Boomer Benefits sent me a list of companies to choose from and their rates (which were all lower than the coverage I had, and for identical coverage). After selecting a company, he handled everything which even included using their knowledge of how to quickly get to and conference on the incumbent company to coordinate cancellation of that policy at the time my new one goes into effect. When my relatives are eligible for Medicare, I would certainly recommend they make Boomer Benefits their first call.
7 months ago
Reply from Boomer Benefits
It is wonderful to know that Stephen could help you with your Medicare journey and with exploring your plan options. We greatly appreciate you taking the time to share your feedback. Thank you for your 5-star rating and review!
Apr. 5th, 2024
Rebecca A Pratt
I have been very frustrated trying to decide what to sign up for with my Medicare benefit choices. A friend of mine told me to contact Boomer Benefits. I called and talked to Melanie K. She was beyond helpful. She immediately made me feel comfortable. She walked me through different coverages and helped me decide what was best for me. I cannot tell you how much her helping me is appreciated. I would highly recommend Boomer Benefits and Melanie K. to anyone that needs help with Medicare Supplemental Insurances part C and D. What a relief for me to get this completed. Thank you Melianie K. for making it easy for me.
7 months ago
Reply from Boomer Benefits
Thank you for your review, Rebecca! We are thrilled to hear that Melanie could provide you with such helpful customer service and walk you through your coverage options. We sincerely appreciate your recommendation and 5-star rating!
Apr. 3rd, 2024
Alan
When it's time to go to into the Medicare System, trying to navigate it by yourself is frustrating. Not to mention a bad idea :) After noticing Boomer Benefits on Facebook and checking them out, it was clear they had the knowledge and dedication to assisting people in choosing the best plans.
I was fortunate to fist speak with Catherine H. to get a better understanding of Medicare in general, but more specifically, helping with the selection of a Medicare Supplemental Plan. With her assistance, I was able to find the best plan for my situation.
Finally, I spoke with Veronica E. in regard to understanding and selecting a Prescription Drug plan (Part D). She went over the various choices I had and helped me select the best plan for my situation.
I would hightly recomment you use the professional team at Boomer Benefits to help you make your Medicare selections. And if you want two dedicated professionals in assisting you plan, both Catherine and Veronica are excellent choices!!!
7 months ago
Reply from Boomer Benefits
Alan, it is wonderful to know that Catherine and Veronica could both help you with your Supplement and prescription plan options. Your healthcare choices are important, so we value being able to make sure you understand your coverage, plan options, and that we are here for you in the future! Thank you for your recommendation and 5-star rating!
Apr. 3rd, 2024
Frank M
Frank M.
I worked with Brian H. recently in helping me review and decide on a Medicare Supplemental (MediGap) policy recently, and it went well. Very well.
After verifying my personal info, he offered up 5 companies that offered Plans G and N, the two plans that I was interested in.
We discussed the companies in detail, and he answered all my questions. I then made my decision and choose a Plan G from a well-known company.
We filled out the application and completed the lengthy underwriting questionaire process without any problem. I received approval the next day, within 24 hours.
Brian's assistance was top-notch. He was knowlegeable and patient in answering questions- repeatedly. I really do recommend him and the Boomer Benefits organization as a whole.
7 months ago
Reply from Boomer Benefits
Frank, thank you for sharing your experience with Brian. We are happy to know he could provide you with great customer service. Thank you for your review and 5-star rating!
Mar. 29th, 2024
Deborah Hicks
As I faced the decision of semi retirement, what to do about health care was the biggest obstacle. After spending many hours researching and trying to understand the various options, I reached out to Jessica Y. at Boomer Benefits to help in making the final decisions. She was so helpful in laying everything out, presenting all of the options and clarifying any questions or misunderstandings I had. In the end I was able to make the right decision for me and knowing Boomer Benefits will be there as an advocate is a great comfort. I have already referred my husband and several upcoming retirees on how easy Jessica and Boomer Benefits make the process. Thank you Jessica!
7 months ago
Reply from Boomer Benefits
Thank you for sharing your experience with Jessica! It is wonderful to hear how helpful she was in helping you explore your options and answering your questions! We greatly appreciate your recommendations!!
Mar. 29th, 2024
Joe Rayner
I had the pleasure or working with Jasmine B from Boomer Benefits on a billing issue we had between our insurance company and the service provider. After speaking with Jasmine and providing her the bill we received from the provider, Jasmine immediately took ownership and we relentless in her pursuit of resolving this issue. She consistently communicated with us throughout the process providing updates on where the issue was throughout the cycle and kept us appraised. Ultimately, Jasmine reported that the issue was resolved and our entire balance was now $0, a far cry from the bill we received for several hundreds of dollars.
I/we could not be more grateful to Jasmine and we're so glad we chose Boomer Benefits !
Thank you
8 months ago
Reply from Boomer Benefits
Joe, we are so happy you were connected with Jasmine! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you in getting your billing issue resolved! We cannot thank you enough for sharing your experience with our team!
Mar. 21st, 2024
Galveston gal Galveston, TX
So glad I signed up for my Medicare supplement with Boomer Benefits. My coverage started in January yet I got a call from one of my providers who indicated Medicare was declining my claims. I called and the wonderful agent Chasaty A took care of my problem seamlessly and explained the entire process. She stayed on the line while I was connected to Social Security who needed confirmation I no longer had employer coverage. Thanks to her for her caring and efficient service. Just yesterday she followed up with an email confirming that she validated my records have been updated properly. I was a wreck and she calmed me down and resolved my issue seamlessly.
8 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Chasaty was in solving your recent issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 21st, 2024
New Sun Energy Works Jackson, MS
What did I like about my interaction with Anthony at Boomer Benefits? Everything! I've been trying for weeks to get my Medicare info sorted and understood, and talked to two different agents in my city as well as doing my own research. I STILL did not get all the info I wanted, with a quote I understood or could make sense of after checking those quotes against other online sources. One company told me they could only estimate my quote until I applied! Why would I apply if I could not get an answer as to the actual price???
I finally contacted Boomer Benefits and it was like night and day dealing with them vs others. I was called back by Anthony, who could not have been more knowledgeable or sensible, and was also cheerful and made sure i understood everything perfectly, yet did not treat me like a silly old person. He was careful to let me know about possible pitfalls, and even went so far as to explain things that could happen after I signed up and what to do in these cases...such as the first time I use my Medicare and Supplement , what to do if the former insurance company pops up, or if I get a provider who wants me to pay up front (when I have a plan that does not need that).
He did all the work and did it in about ten minutes, and I could not be more relieved that this has been solved, finally. Weeks of research and talking to agents, and now its done! AND for the lowest price I got anywhere else, and with a company I really wanted!
This company was so good I actually asked if I could leave a review~ I highly recommend this company 100%! It is a breath of fresh air to deal with people I can understand, who speak logically, and who are friendly and looking out for ME. Such a rarity these days.
Do yourself a favor and call them and you'll know in 5 minutes whether Im exaggerating or not.
A+++++++++!!!!
8 months ago
Reply from Boomer Benefits
We're delighted to read your glowing review! It's fantastic to know that you were satisfied with our services and that Anthony could provide you with top-notch assistance. Thank you for choosing us! Your recommendation and kind feedback truly mean the world to us.
Feb. 29th, 2024
Review Source
Alan
Our agent, Lisa, was very professional and helpful. We have been using Boomer Benefits for over 2-years and they are the best!
1 month ago
Reply from Boomer Benefits
We're happy to hear that Lisa could be so helpful to you! Thank you for trusting us to be here for you with your Medicare, Alan!
Oct. 11th, 2024
Carmine Russo
Laura FlorF.es called and helped me with my Part D and also helped me understand how my IRMMA was billed. I appreciate her help and knowledge
1 month ago
Reply from Boomer Benefits
It's great to hear that Laura could assist you with your Part D! Thank you for allowing us to be here to help with your Medicare needs and concerns.
Oct. 11th, 2024
Janie Dybdahl
Kelly G. was the best. She answered my questions and was so very helpful. She is a gem. She should get a raise!!! Highly recommend!!!
1 month ago
Reply from Boomer Benefits
We're happy to know Kelly could answer your questions and be so helpful to you! We appreciate your recommendation very much.
Oct. 3rd, 2024
Review Source
Karen
Working with Boomer Benefits has been a great experience. Tina K. and Juliette T. were very knowledgeable and helpful. They made the process of choosing a Medicare supplement and Drug coverage easy.
3 months ago
Reply from Boomer Benefits
Thanks for letting Tina and Juliette assist you with your Medicare plan options! We appreciate your review, Karen!
Aug. 22nd, 2024
Stephanie Pirojnikoff
Thank you for assisting me through my options, timelines and making the best educated decision for myself. It turned out exactly what I wanted and I’m grateful that boomers was there!
3 months ago
Reply from Boomer Benefits
Stephanie, thanks so much for taking the time to provide us with feedback and give a 5-star rating. It means a lot to us!
Aug. 7th, 2024
Review Source
brad schubert
Sydney V. was very professional and helpful. She made sure my bills from medical providers were all correct before I paid them. Awesome service. Boomer Benefits has been great every step of the way.
3 months ago
Reply from Boomer Benefits
Brad, thank you for your review and 5-star rating! We love hearing that Sydney could be helpful to you!
Aug. 1st, 2024
Review Source
Kristen Kirkpatrick
Sarah K knew her stuff, now I do
2 days ago
Review Source
Brad Larson
My wife and I are very pleased with Boomer Benefits. The staff is super helpful and extremely polite and courteous, which is important to us. They handle questions and problems promptly and efficiently, and are good communicators. I honestly don't think you could find a better place to assist with Medicare related tasks and concerns.
3 months ago
Reply from Boomer Benefits
Brad, we appreciate you taking the time to share your experience with our team! We strive to always provide great customer service, so your feedback means a lot to us. Don't hesitate to call in the future if you have any questions or concerns!
Jul. 25th, 2024
Review Source
Klee Stockman
Have used Boomer Benefits a couple times for my insurance choices. Very happy with their performance and experience to help me with my choices they offer. Ashley was very professional and a pleasure to work with. Highly recommend this company!
Karen - Michigan
4 months ago
Reply from Boomer Benefits
Thanks for your review, Karen! Thanks so much for taking the time to share your experience with Ashley. We greatly appreciate your recommendation!
Jul. 25th, 2024
Busy
Risheena W was so very helpful to me in getting my address updated with my various providers! I worked all day the prior day trying to get this done with great frustration and no results. Risheena was pleasant and assisted me very step of the way and had it all completed within an hour!
The hank you so much!
Lynn W
4 months ago
Reply from Boomer Benefits
Thank you, Lynn, for your 5-star rating and review! We appreciate the time you took to share your experience and we are glad Risheena could assist you!
Jul. 25th, 2024
Neal Davis
Crawford represented me. He is very professional, kind and patient. He really clarified everything I needed to know.
He has followed up and done everything he said he would.
I am very confident that Boomer Benefits will continue to represent our best interests.
4 months ago
Reply from Boomer Benefits
Thank you, Neal! We appreciate your review. We value our clients and appreciate the time you took to share your experience with Crawford.
Jul. 25th, 2024
Review Source
brian lohrey
I can't express how much relief I feel now that I'm signed up for an Advantage plan. Ryan L provided superb customer service, explaining the entire process so I understand my new coverage and can make an easy transition. HIghly recommend.
4 months ago
Reply from Boomer Benefits
Thank you, Brian, for taking the time to share your experience with Ryan! We're proud to hear he could provide you with great customer service and help make the process easier. We truly appreciate your recommendation!
Jul. 17th, 2024
Review Source
Robert Bell
The experience with Lisa C. was exceptional, attention to customer requests. The authentic compassion and professional attention to details is refreshing and encouraging. Lisa followed the process to the positive conclusion of the request.
4 months ago
Reply from Boomer Benefits
Thanks, Robert, for your review and 5-star rating. It is wonderful to hear that Lisa could provide you with great customer service!
Jul. 12th, 2024
Review Source
Nina Macmillan
Bryan and Veronica were super helpful. A confusing process was explained clearly by both of them. They gave personal service and guidance over the phone to help me sign up. I highly recommend Boomer Benefits and Bryan and Veronica.
4 months ago
Reply from Boomer Benefits
It is great to hear that Bryan and Veronica could be so helpful to you. We appreciate your review!
Jul. 12th, 2024
Review Source
Marsha Godwin
I have been with Boomer Benefits since July 2017! I highly recommend them in assisting in making Medicare decisions on plans and in assisting with issues regarding claims. Ashley G has assisted me with several questions/issues and each time she was polite, professional and very patient.
4 months ago
Reply from Boomer Benefits
Thanks for your recommendation, Marsha! We are happy to hear that Ashley could provide you with helpful assistance! We appreciate your 5-star rating.
Jul. 12th, 2024
Michael Marcel
Billy W. is a great asset. He was very knowledgeable, courteous and patience in adding me acquiring a policy that was perfect for me. Highly recommend this company and specifically Mr. W. for an excellent experience. Thank-you.
4 months ago
Reply from Boomer Benefits
Thanks so much for your review and recommendation, Michael! We're glad Billy could assist you.
Jul. 1st, 2024
Margey LaRue
An outstanding company that helps in selection of plans and will go to bat for you f you need a reimbursement. Ruth O. helped my husband and me this last time and she was fast, very courteous, and a great help in getting our paperwork for reimbursements for our eye exams and new glasses. Very satisfied.
4 months ago
Reply from Boomer Benefits
Thanks for your review and 5-star rating, Margey! We appreciate you allowing Ruth to assist both you and your husband in your Medicare journey. Don't hesitate to reach out if you have any questions or concerns in the future!
Jun. 28th, 2024
william c nixon
Asia J.R. gave me Excellent customer service. She followed up with me for a couple of days about my absence. Drug cards. She was professional, courteous, and kind. As I said. On the scale of one to five, it was a 10. She is excellent. Excellent customer service, excellent care.
William N.
4 months ago Edited August 15, 2024
Reply from Boomer Benefits
It is great to hear that Marriam was helpful in assisting you in your Medicare journey!
Jun. 28th, 2024
Review Source
Gail Medrick
White Rock, NM
Allison is my rep and she was extremely knowledgeable with my state and situation. She also was so very pleasant and patient with all my questions. With medicare so difficult to navigate and understand, Allison truly and honestly helped me and I never felt pressured to make a decision immediately .
5 months ago
Reply from Boomer Benefits
Thank you, Gail, for your review! We appreciate your feedback and are happy to hear that Allison could be so helpful to you!
Jun. 25th, 2024
Review Source
Bill Werner
I contacted Boomer Benefits to help me navigate my initial sign up for Medicare medigap and part D. Excellent information was provided and Veronica E. worked with me to get the appropriate part D coverage. I am very appreciative of all their knowledge and help.
5 months ago
Reply from Boomer Benefits
We are pleased to hear that Veronica could assist you with your Part D! Thank you for trusting us to be there to help you on your Medicare journey.
Jun. 25th, 2024
Review Source
Jean Pierce
Alexis P is knowledgeable, action oriented and very responsive. She systematically follows up with me until an issue is completely resolved.
She is easy to reach through voice mail and email
Boomer has helped me select the right plan since I became Medicare eligible
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Jean! We're so happy to know Alexis could get you everything you needed and help you resolve an issue! We greatly appreciate your review.
Jun. 25th, 2024
Craig Emanuel
I recently had the opportunity to work with Kelly at Boomer Benefits who could not have been nicer and easier to work with to help set up my Medicare Coverage. She was always available and was able to answer all of my questions. I would highly recommend anyone to use this great organization.
5 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Kelly! We truly appreciate your recommendation, Craig.
Jun. 25th, 2024
trudie conklin
I saw this company on facebook called and got Hayley L. and what apleasure she was to talk to went over everything about medicare and all the plans .Have spoke with her afew times and she helped me sign up for medicare ,has also emailed me to keep in touch and see if i had any questions.Would highly recommend company and especially Hayley
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience with Hayley! It is great to hear she could assist you. Thank you for your recommendation!
Jun. 25th, 2024
Review Source
Al Cafaro
After a recent relocation to a new state, Mr. Darius B. assisted me in seeking new Medicare Part D. Coverage. He suggested a plan which I approved and enrolled in. He answered all my questions along the way. His assistance was most appreciated.
5 months ago
Reply from Boomer Benefits
Thank you for allowing Darius to help with your Part D coverage! We greatly appreciate your review and feedback.
Jun. 21st, 2024
Review Source
Van Theriault
My husband recently signed up for an advantage plan with the help of Boomer representative Billy W. Billy was very helpful and we feel comfortable with the choice we made. We love knowing we can contact Boomer Benefits if we have any questions or concerns in the future.
5 months ago
Reply from Boomer Benefits
Thanks for your review! We are happy to know Billy could assist your husband with his Medicare.
Jun. 21st, 2024
Review Source
Derald Lahti
Ashley S.helped me navigate a move from CA to MN. I had just qualified for Medicare on March, 1, 2024 and moved within sixty days. We transitioned my plan G and D to more favorable insurers based on my new address. Thank you for your help.
5 months ago
Reply from Boomer Benefits
Derald, thanks for your review! It is wonderful to know Ashley could assist you with your Medicare while moving. Thank you very much for taking the time to give us a review and share your experience!
Jun. 6th, 2024
Review Source
Gary Opper
Boomer Benefits is always helpful with helping me with any issues. I had several questions over the last month and Chasaty A. always answered them timely. I did a lot of research and choose Boomer Benefits to handle my Medicare, etc. I made the right choice.
5 months ago
Reply from Boomer Benefits
Thank you, Gary, for allowing Chasaty to assist and answer your questions! It means the world to have your trust when helping with your Medicare needs. We appreciate your review!
Jun. 6th, 2024
Review Source
Carol
Jade M. was pleasant and patiently answered all my questions. Navigating Medicare is daunting to say the least and she helped us with choosing the plans that were right for us. A friend recommended Boomer Benefits to us and we will pass along the advice.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback, Carol! We’re so pleased to know Jade could assist you with your enrollment. We appreciate your review and recommendation!
Jun. 3rd, 2024
Review Source
tracy k elms
Wendy H is awesome to work with!! Very personal, and
great client service!!
1 week ago
Reply from Boomer Benefits
Thank you for your kind words! We're glad Wendy could provide you with great customer service!
Nov. 12th, 2024
Karen
Mia L has been an ally in helping me receive the treatment i need.
1 week ago Edited November 13, 2024
Reply from Boomer Benefits
Thank you for sharing your experience, Karen! We're so happy to know Harlie could get you everything you needed. We greatly appreciate your review and 5-star rating!
Nov. 12th, 2024
Karen Heil
Highly recommend Jessica Y, broker with Boomer Benefits. I found her to be extremely knowledgeable, concise but thorough, and able to answer all my many questions (and I had done some advance research on Medicare). I also found the Boomer Benefits Facebook page & their YouTube videos to be very helpful. I also read a book on Medicare and watched non Boomer videos. In a nutshell, I found Boomer Benefits & Jessica Y were the right Medicare brokers for me!
5 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and for choosing us! We could not be happier knowing Jessica was able to help you find the right plan for you! We will pass this along to our team, and look forward to assisting you more in the future!
Jun. 3rd, 2024
Review Source
Catherine
5 months ago
Reply from Boomer Benefits
Thank you so much for the kind words and for taking the time to put this into a video, Catherine! We are so pleased to hear about the assistance and guidance our team provided you and, more recently, Sydney Green specifically. We know how overwhelming Medicare can be and we're glad we have been able to help even a year later. :)
Jun. 4th, 2024
Review Source
Sharon Sparkman
Boomer Benefits is the best of the best! Your service is awesome and I had the opportunity to work with an amazing man named Stephen A. He took care of me so professionally and was able to get my application submitted with such care and accuracy. Working with this company was the best decision I have made and highly recommend them with confidence. They are really the best of the best! Thank you again for your service. Sharon S.
5 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Stephen! We’re so glad he could help with your recent application! We hope all of our clients have the same experience as you. Thank you for taking the time to share this and for the recommendation!
Jun. 3rd, 2024
Review Source
Henri kadima
I recently used your services and I have to say, I was blown away by the quality and level of service provided. It exceeded my expectations and Linda H was exceptional. I appreciate the attention to detail and the effort to ensure I understood everything. I will recommend your services to others and be a returning customer myself. Thank you for providing such a great experience!
6 months ago
Reply from Boomer Benefits
We're so happy you were connected with Linda! We hope all of our clients have the same experience as you did! We’re glad she could help walk you through this whole process and provide her assistance during this transition. We cannot thank you enough for sharing your experience with our team and for choosing us!
May. 24th, 2024
Randy Miller
Boomer customer experiences never cease to amaze me. Shot an email to my new CSR, Lisa C, asked her to call me. No sooner had I set the phone down and walked out of the room, she was calling. Additional, Lisa managed to solve my issue in a matter of minutes. She is professional, polite, knows and understands her products, and not afraid to show her sense of humor. Lisa made an extremely situation, fun. There are not enough stars to rate her properly
6 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Lisa! We’re so glad she could help solve your recent issue and made it a fun experience! We hope all of our clients have this same experience as you. Thank you for taking the time to share this!
May. 24th, 2024
Diane Hampton
I highly recommend Boomer Benefits and Laura G!
Laura helped me with signing up for Medicare part B, my supplemental coverage, and drug plan. All this was way too much for me to do on my own without the help from Laura. She explained everything to me, making sure I understood all the details, she was very efficient. I advise anyone new to Medicare contact Boomer Benefits. They help you with any billing denials you might have, saving you time and money.
6 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Diane! We're so happy Laura could assist you with your Medicare enrollment and ensure everything is in place. 😊 We greatly appreciate your review and will pass along the kind words!
May. 24th, 2024
