Boomer Benefits
8.7
Overall Score
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Review Source
Derald Lahti
Ashley S.helped me navigate a move from CA to MN. I had just qualified for Medicare on March, 1, 2024 and moved within sixty days. We transitioned my plan G and D to more favorable insurers based on my new address. Thank you for your help.
5 months ago
Reply from Boomer Benefits
Derald, thanks for your review! It is wonderful to know Ashley could assist you with your Medicare while moving. Thank you very much for taking the time to give us a review and share your experience!
Jun. 6th, 2024
Review Source
Gary Opper
Boomer Benefits is always helpful with helping me with any issues. I had several questions over the last month and Chasaty A. always answered them timely. I did a lot of research and choose Boomer Benefits to handle my Medicare, etc. I made the right choice.
5 months ago
Reply from Boomer Benefits
Thank you, Gary, for allowing Chasaty to assist and answer your questions! It means the world to have your trust when helping with your Medicare needs. We appreciate your review!
Jun. 6th, 2024
Review Source
Carol
Jade M. was pleasant and patiently answered all my questions. Navigating Medicare is daunting to say the least and she helped us with choosing the plans that were right for us. A friend recommended Boomer Benefits to us and we will pass along the advice.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback, Carol! We’re so pleased to know Jade could assist you with your enrollment. We appreciate your review and recommendation!
Jun. 3rd, 2024
Review Source
Charles
I am very satisfied with the assistance I received from Boomerbenefits. My representative, Jade M, has been incredibly helpful. She has really been on top of everything. She was able to answer every question I had. A truly great experience.
5 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Jade! We’re so glad she could help with your recent application! Thank you for taking the time to share this experience.
Jun. 3rd, 2024
Review Source
Irina Zaslavsky
I liked the very well trained and knowledgeable staff helping me with my medicare enrollment, parts B and D. I interacted with at least three people - all of them were very responsive and helped me and my husband to choose the best plan(s) according to our needs.
Especially, I would like to thank Emily M. for her incredible support in choosing plan D and follow up with this matter. An awesome job, Emily!
5 months ago
Reply from Boomer Benefits
Thank you so much for taking the time to share your experience with Emily! We greatly appreciate your review and 5-star rating. Thank you for trusting us to help!
May. 8th, 2024
Review Source
Lawrence Argenio
Boomer Benefits has been a highly informative and reliable guide through the Medicare maze, and the transition from employer-sponsored health care coverage to Medicare coverage. Most recently, I worked with Kendra G. to resolve an issue with an ancillary provider of benefits that augments the standard Medicare coverage. She was well-informed, persistent
and helpful in resolving this problem with a third-party provider. She is an excellent model for what customer service should be.
Larry A.
5 months ago
Reply from Boomer Benefits
We are so happy to know Kendra could help you with a recent issue! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!
May. 8th, 2024
Cindee Manaves
I haven’t even filed a claim yet and something was messed up in my Medicare account. After an unsuccessful attempt to get it promptly fixed when I called Medicare office, I called Boomer Benefits and Jessica M. had it addressed in less than 15 minutes and even confirmed this week that their records have been corrected. So thankful to Boomer Benefits and to Employees like Jessica for assisting me with kindness and efficiency! Bravo Jessica and thank you so much! I recommend that everyone give them a shot. They are very buttoned up and out the Care back into customer care!
5 months ago
Reply from Boomer Benefits
Cindee, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you promptly! We cannot thank you enough for sharing your experience with our team!
May. 8th, 2024
Cindy J
I called Boomer Benefits and spoke with Allison, she was so helpful on going over the different programs for Medicare, which are such daunting when you get that catalogue in the mail, what to choose, Allison made it easy to understand and explained everything in detail. I know I can call them at any time should I have questions in the future. It's a relief that as each renewal year rolls around I can give her a call and know that I'll have my questions answered and the fact that it's at no cost to me.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Cindy! We're so happy to know Allison could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.
May. 8th, 2024
Peggi
Brandon was a breath of fresh air!! He answered all my questions and I had alot. He made me feel comfortable and was so knowledgeable about Medicare and found the best plan for me. He made it known that he will always be available to me. I recommend Boomer Benefits and if you get the chance to speak to Brandon, you have nothing to worry about. Thank you so much Brandon!!
6 months ago
Reply from Boomer Benefits
We're overjoyed to receive your glowing review! It's incredibly rewarding to know that Brandon made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!
May. 8th, 2024
BSM - Ronda Kruse
Malaquia T. was the representative that assisted me with my Dental insurance. Her replies by email were prompt and so very helpful.
Processing my application by phone with her was done quickly and efficiently and she was so pleasant. I will continue to have Boomer Benefits help with my insurance needs and questions. I have been a customer for two years and have been extremely pleased with the help I've received from each representative I've worked with.
6 months ago
Reply from Boomer Benefits
Thank you for sharing your experience! We're so happy to know Malaquia could get you everything you needed and answer all your questions! We greatly appreciate your review.
May. 8th, 2024
Review Source
Jimmy
My advisor, Jacob, was fantastic to work with. He helped me through the whole process from signing up for Medicare A and B and choosing my supplemental plan. When and if I retire overseas I will work with him again to make any changes needed to my coverages. Super happy that I have great coverage for any health issues that may occur in the future.
6 months ago
Reply from Boomer Benefits
Thank you for your review, Jimmy! We are happy to know Jacob could assist you and help make the process easier.
May. 1st, 2024
Review Source
Jennifer Tapp
Last week I was assisted in signing up for a supplemental policy to my soon to be activated Medicare part B. My husband and I chose to utilize Boomer Benefits after having several previous conversations with the organization. We were assisted by Trent T, who did a marvelous job walking us through every step, thoroughly answering our questions and making the procedure pleasant. Trent was a consummate professional, it was easy to make appointments with him, reach him by phone - professional, knowledgeable and kind. We highly recommend Trent and Boomer Benefits for your insurance needs!
6 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Trent! Don’t hesitate to give us a call in the future, Jennifer!
May. 2nd, 2024
Review Source
Rick Bellefond
I had been using Boomer Benefits for a few years. I had a Plan G with Aetna who had recently raised their premium quite a bit so I decided to shop with them for a better deal. I switched to a High Deductible Plan G with Mutual of Omaha and reduced my premium by 70% which seems good for me as I do not see a doctor.
My rep at Boomer Benefits, Stephen A, made the process of finding a better plan for me and switching to it very easy.
I am very happy doing business with Boomer Benefits.
6 months ago
Reply from Boomer Benefits
Rick, we are so happy to know Stephen could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!
May. 2nd, 2024
Review Source
SPC
Lisa C. worked tirelessly for several weeks to solve a small problem. She communicated with me carefully and consistently. She has a great sense of humor, and a clear understanding of customer service. Excellent.
While Boomer Benefits has always been a good source of insurance information, I was pleasantly surprised with the additional service I received regarding my bill and overpayment.
6 months ago
Reply from Boomer Benefits
We are pleased to know that Lisa could help you resolve a recent issue and provide you with effective communication. Your trust in us to help means so much to us.
May. 1st, 2024
Marilyn Jean Tikotin
I cannot say enough good things about Boomer Benefits. Ashley S. was amazing. She helped me find a supplemental plan and saved me over $100 a month. After I was approved, she called me back and helped me cancel my old policy. She basically helped me every step of the way including filling out all the forms. She was such a blessing to me.
My husband and I love Boomer Benefits and recommend them to all our friends and relatives who are looking for supplemental plans or have questions regarding Medicare. Trying to find the right plan can be quite daunting and they make it so easy.
6 months ago
Reply from Boomer Benefits
Marilyn, it is great to know that Ashley could assist you with your plan options. We appreciate you trusting us to assist you with your Medicare journey!
May. 1st, 2024
Holly Askew
It was so great to receive a call today from Emily M. This is during my second year of Medicare benefits. I got signed up with companies that work very well for me, but how great to hear from Emily to make sure everything is still going well! I love knowing if I ever have a problem I can call Emily and she will walk me through whatever I need help with. Thanks!
6 months ago
Reply from Boomer Benefits
It is wonderful to know Emily could provide you with great customer service. Thank you very much for your 5-star rating and review!
Apr. 17th, 2024
XFlblond
Lisa C. from Boomer Benefits was extremely knowledgeable and full of great options when I called about making changes to my supplement policy during my birthday month. She was very knowledgeable about my different options and provided all the information to help me find the right policy to me. There are so many differences from state to state and she made my decision easier to make. She is also, very
friendly and a pleasure to deal with.
6 months ago
Reply from Boomer Benefits
Thanks for your review and 5-star rating. It is wonderful to know Lisa could provide you with great customer service and assist you with exploring your plan options. Thank you for trusting us to help you with your Medicare!
Apr. 17th, 2024
Kevin Brown
Needed to talk to someone about the differences between N and G. Talked to Tina K, she was very well helpful and then I choose N. She filed out all my information, without any problems and will coverage soon. Also provided Her number and a future number for boomer benefits if anything comes up that I might need help on. Off to a Great start thank you Tina
6 months ago
Reply from Boomer Benefits
Kevin, we appreciate you taking the time to share your feedback and give us a 5-star rating! It is wonderful to know Tina could be helpful. Thank you for trusting us to help you with your Medicare needs!
Apr. 10th, 2024
Review Source
Jennifer Moreland
After learning all I could on my own about Medicare Supplements, I decided to call the experts to avoid costly missteps. On a recommendation, I reached out to Boomer Benefits to pick out a plan for each Supplemental needed. Anthony S. contacted me on behalf of Boomer Benefits. Mr. S. was professional, friendly, and knowledgeable. He shared details and useful information I could not have acquired on my own. He walked me seamlessly through the application process. I recommend Boomer Benefits and Anthony S.
7 months ago
Reply from Boomer Benefits
Jennifer, thank you for taking the time to share your experience with Anthony! We are pleased to hear that he could assist you with your plan options. Your recommendation means so much to us!
Apr. 3rd, 2024
Betsy Wyper
I was dropped into this need for Medicare Part D quite unexpectedly. Having to navigate Medicare part D was untangled for me by Boomer Benefit representative Wendy H. Wendy gathered the necessary information from me and with her extensive part D knowledge was able to find me the appropriate plan and was able to answer any question I had. I felt comfortable and confident in her recommendation and her assistance. Thank you Wendy!
7 months ago Edited May 1, 2024
Reply from Boomer Benefits
Thank you for sharing your experience with Bryan! It is wonderful to hear that he could provide you with great customer service. We appreciate you for trusting us to assist you with your Medicare. Don't hesitate to call if you ever have any questions or concerns!
Mar. 29th, 2024
Review Source
Margo Uhde
Bill W from Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it, so I kept putting it off. A co-worker suggested Bommer Benefits as she had a great experience with them. I am SO glad I did!
Bill W was the agent assigned to me. He was very patient and professional, yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill W.
7 months ago
Reply from Boomer Benefits
Margo, we are so happy you were connected with Bill! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and help make the process a bit easier! We cannot thank you enough for sharing your experience with our team!
Mar. 22nd, 2024
Review Source
William P Figel
William P. Figel, Chicago hails Laura G as an account executive. Through my own human error - and a hand injury - I was careless in not attending to automatic withdrawals in one of my accounts. Ms. G was able to reach the carrier swiftly and rapidly reinstate a policy that might have otherwise lapse. Her integrity and ability articulate the issue on my behalf allowed the insurance carrier accept a late payment to insure there would be no interruption in coverage. What a blessing.
7 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Laura was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience. Don’t hesitate to give us a call in the future if you ever have any questions or concerns!
Mar. 22nd, 2024
Review Source
Kenneth Johnson Ashburn, VA
Over the last several weeks, Ellery C at Boomer Benefits has been invaluable in resolving a claim that I had with a hospital. Even though the amount was relatively small, she was very helpful and knowledgeable as she worked through a complex system that seems geared to making it difficult for the average person to recover money that should not have been collected in the first place. Not only knowing the right contacts, Ellery has been very pleasant to work with. She reached out to me regularly to discuss progress and next steps. I am very happy with her service.
7 months ago
Reply from Boomer Benefits
Kenneth, we are delighted to read your positive review! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, and it's rewarding to see that Ellery could fulfill that for you. Thank you for choosing us!
Mar. 22nd, 2024
Review Source
Sherrie Findlay, OH
I had the pleasure of working with Sarah K. She was very knowledgeable and explained to me how Part A, B and D worked. Went over the G Plan compared to an Advantage Plan as well. She worked with me and made her recommendations for the best policy for the buck. I Thank You Sarah for your patience and being so helpful. I would recommend Boomer to family and friends. I can rest easily knowing that I will be taken care of in the event that I have anything major happen to me. Again, thanks from the bottom of my heart.
7 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Sherrie! We're so happy to know Sarah could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.
Mar. 22nd, 2024
Review Source
Joel
After nine years as a Medicare user, I was lucky enough to reach Laura B at Boomer Benefits. She’s incredibly knowledgeable, patient, and responsive. She helped me find a much better Medicare Supplement and I know her company has my back in the future no matter what issues might arise. Peace of mind is priceless. No longer will I try to navigate all the Medicare options on my own. I already recommended her to a friend who has now had the same awesome experience with Boomer Benefits.
7 months ago
Reply from Boomer Benefits
Joel, we are so happy to know Laura could help you find a more cost-effective plan! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your recommendation as well!
Mar. 22nd, 2024
Review Source
David Cammack, Jr. Cypress, TX
I worked with Jade M at Boomer Benefits in explaining the options available for the various Medicare Part B Supplemental Plans, Prescription Drug Plans and walking me through the application process. Made a very important life defining process as pleasant an experience as possible.
Highly recommended for anyone at this point in your life for clear concise information and patient help with the process.
Thanks,
7 months ago
Reply from Boomer Benefits
Thanks for your review, Jade. We are glad to hear that Jade could explain your options clearly. Thank you for your recommendation!
Mar. 22nd, 2024
Neil Solomon
I was unable to get much help from my dental insurance carrier, Cigna, when I called to get an idea for what an out of network procedure would cost me. I called Boomer Benefits and spoke with Riley M, and within two minutes was able to provide me the information Cigna could not. Helped me to decide which Dentist to use, and how how to file an out of network claim.
Fast and easy!
Thanks Riley
7 months ago Edited July 18, 2024
Reply from Boomer Benefits
Thank you for your 5-star rating and review, Neil! We are happy to hear that Laura could help you resolve a recent issue with your Part D!
Mar. 22nd, 2024
Marie Orsini Rosen Stamford, CT
I have 2 undergraduate degrees, a masters degree and just shy of a Ph.D., and I could not have gotten through the Medicare morass without Boomer Benefits. Both Jessica Y and Bree W were walking advertisements for using Boomer Benefits -- they were prompt, responsive, professional, courteous and unbelievably competent and thorough. I never waited more than a day for a response, even one that required research. Thank you, Jessica and Bree, and thank you, Boomer Benefits!
8 months ago
Reply from Boomer Benefits
It's great to hear that Jessica and Bree could provide you with helpful customer service! We appreciate you taking the time to leave a review and give a 5-star rating. Don't hesitate to call in the future if you need any assistance!
Mar. 1st, 2024
Review Source
Sandi Charlotte, NC
Wish I could give Wendy H of Boomer Benefits more than 5 stars, because she earned all of them and more. Guided us through all facets of the Medicare enrollment process, including deadlines, researching the best supplement and drug plans for our needs, plus explaining details along the way. She is a gem, and our entire experience with Boomer Benefits has been superb. Can't recommend this company enough!
8 months ago
Reply from Boomer Benefits
We're overjoyed to receive your review, Sandi! It's incredibly rewarding to know that Wendy could assist you with the Medicare process and explain things clearly. Thank you for choosing us, and we look forward to serving you again soon!
Feb. 29th, 2024
Kim Carter Christiansburg, VA
I had a question about a medication price and what I could do to reduce the price I was having to pay. I spoke with Riley and she was very kind, professional, and knowledgeable about my needs. She had all the answers to my questions and informed me on which route to take. Thank you Boomer Benefits for being available and for all the great help in the hard to navigate world of Medicare!
8 months ago
Reply from Boomer Benefits
Kim, thank you for sharing your experience with Riley! We are pleased to know she could answer your questions and be so helpful to you. We greatly appreciate your 5-star rating and review!
Feb. 29th, 2024
Review Source
LINDA Kilby Jonesborough, TN
After being frustrated trying to find out my prescription coverage and being told different things from the pharmacy, I called Boomer Benefits. I have been with this company since 2021. I spoke with Ashley G, and she immediately cleared up any confusion I had with my prescription coverage. She was very polite, professional and informative. I'm so glad I went with this company back in 2021. I have recommended them to several family members and friends.
8 months ago
Reply from Boomer Benefits
Thank you for your recommendation, Linda! We are glad Ashley could be so helpful to you! Don't hesitate to call in the future if you have any questions or concerns!
Feb. 29th, 2024
Lynn Mackey Cary, NC
I cannot say enough about the help I’ve received from the staff at Boomer Benefits. Turning 65 and having to figure out what the best options for Medicare supplements and drug plans are is quite a challenging task. Bree W and Andrew M have gone above and beyond to make my experience a smooth success. Thank you for your wealth of knowledge and kindness in helping me through this process.
8 months ago
Reply from Boomer Benefits
Lynn, we appreciate you taking the time to share your experience. We are pleased to know that Bree and Andrew could both provide you with great customer service. We truly appreciate your review and 5-star rating. Don't hesitate to call in the future if you have any questions or concerns!
Feb. 21st, 2024
Review Source
Goretti Corbero Cincinnati, OH
I can’t say enough great things about Boomer Benefits and Larry W. He explained all options to me and made sure that I fully understood everything. I very much appreciate his patience 😎! I never felt rushed nor that I was taking too much of his time. I really felt he was giving me 200% of his time to make sure I was getting the best suited plan for my needs. Larry was knowledgeable, professional, friendly, outgoing, and caring. I highly recommend Boomer Benefits and Larry for your Medicare insurance needs!
8 months ago
Reply from Boomer Benefits
We're overjoyed to receive your glowing review, Goretti! It's incredibly rewarding to know that Larry made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!
Feb. 21st, 2024
Joe Bourque Houston, TX
I would like to take this opportunity to thank Mrs Kelly D. She went above and beyond to help me with this dilemma I had . She was courteous and caring and was very knowledgeable of everything pertaining to Medicare Advantage and Gap policies. She truly was a tremendous help. I would definitely recommend her and the boomer organization to anyone I hear is looking for help with there Medicare questions.
Again thank you so much Kelly for all your help
Joe b
8 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback and recommendation, Joe! We’re happy Kelly was there to help! We will pass along the kind words!
Feb. 21st, 2024
Review Source
Kathryn Kirkland
I called Humana to get information on my new Humana plan and an agent reached out to me to assess he called me and I was unable to answer the phone more than a few times so he was very diligent to keep calling me back to assist me he left no stone unturned when we finally contact when we finally were able to touch base we went through everything and he connected me with a other agents to assist me with other areas with my within my plan he's very kind caring and understanding and to also make sure all my Medicare needs are met, he is very patient and is passionate about helping in every way possible , also he followed up with another call to make sure that everything went smoothly for me I surely appreciate Stephen A for taking us time and making sure that everything and all my needs were met, he is that agent that goes above and beyond for the customer as myself this means a lot especially with trying to get questions answered with new insurance and helping with understanding what's within the policy I give him a five-star rating for being so diligent and with all his assistance he is outstanding with all his help it sure makes life easier with other things you have to deal with sure,a big thankyou to Stephen A!!
9 months ago
Reply from Boomer Benefits
Thank you for your review, Kathryn. We greatly appreciate you taking the time to share your experience!
Feb. 19th, 2024
Review Source
Terri DeVries
I saw Boomer Benefits on Facebook. I had been talking to a few other local Medicare specialists but I was not happy with them, so I called Boomer. I talked with Ashlee M. She was wonderful! She called me when she said she would and emailed me documents when she said she would. Then we discussed all Medicare plans over the phone for 2.5 hours. She went line by line over the policies explaining everything to me very clear and concise. She answered every annoying question I had in a very professional manner. I did select the right plan for me with her help. I am so thankful that I called Boomer and talked with Ashlee.
9 months ago
Reply from Boomer Benefits
Thank you, Terri, for taking the time to share your experience with Ashlee. We are pleased to hear she could take the time to assist you with your plan options and explain things clearly. Thank you for trusting us to help!
Jan. 26th, 2024
Review Source
Dennis D. & Jeanie A. Truax Starkville, MS
I switched Part D providers for 2024. I found a new company with the help of Boomer Benefits and it appeared it would save me enough to go through the process to switch.
While BB led the process and it went well, the provider was less than responsive when they made a couple of mistakes following enrollment. I contacted Lisa C at BB and she took it on as if it were her own problem...staying on the provider to work it out. They did - thanks to Lisa. She did a great job; always professional, caring, and personal. And thanks to BB for finding a better company. Three Rx's later and I have yet to pay more than my $6 annual premium.
Never regretted contacting them. You won't either.
9 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience. We are thrilled to know Lisa could assist you with a recent issue. Thank you for allowing us to be on your side for all your Medicare needs!
Jan. 25th, 2024
B. Paul Tucson, AZ
Angie K will be your guiding light through the Medicare process. She is knowledgeable, engaged and truly acts as a partner before, during and after the process. Everyone I have spoken to at Boomer Benefits cares about making sure you get the support you need when you need it. It is the one business that I am not stuck listening to endless music while waiting for someone to pick up the phone. You don't have to listen to a recording prompting multiple selections and end up never speaking to a person. If they say they will call you back, they do. I have told everyone that I know to call Boomer Benefits when they need to learn about the process. Thank you, Angie for always being there to help me through the steps that I took notes during our conversations on but can't read. You are a gem!
9 months ago
Reply from Boomer Benefits
Your feedback means so much to us! Thank you for sharing your experience with Angie. We're happy to hear she could assist you. Please don't ever hesitate to call if you have any questions or concerns in the future. We'll always be happy to help!
Jan. 25th, 2024
Boomer Benefits Loris, SC
I received a 'Surprise Billing' from a clinic.
I phoned my new Medicare agency, Boomer Benefits, and was assisted by Amanda S.,.
She went to work on my behalf immediately. She stayed in contact with me over a period of time, and through her diligence my account was reconciled to $0.00 due...
Now a second time I have had a similar situation and I phoned Amanda S. again.
She handled this situation even more quickly than the first.
There is a big difference between having a Medicare agent, or purchasing a supplement through XYZ company and having an organization like Boomer Benefits be at your disposal.
I have had a tremendously positive experience with this company, and the two people I have had representing my interests.
The first was Katheryn H. The last two times was Amanda S...
9 months ago
Reply from Boomer Benefits
We greatly appreciate you taking the time to share your experience. It is so wonderful to know that Amanda could assist you with some billing issues and that Kathryn could provide you with assistance as well. Your 5-star rating and review mean so much to us. We look forward to serving you again in the future!
Jan. 11th, 2024
Callan Hovland Bedford, TX
My agent, Tina K, was very helpful. Since my disability it's been extremely difficult to do day to day tasks and although I did read some materials concerning Social Security Disability Insurance, I wasn't able to understand much, if any, of what I read. Tina guided me through the materials, allowed me to ask questions, and at the end of our session, made a lasting impression that she understood everything she was explaining to me. I know I am in good hands and am so relieved to have this chapter in life finished. I have all the confidence in the world that I have the absolute best policy and the best team supporting me.
10 months ago
Reply from Boomer Benefits
Thank you, Callan, for sharing your experience! We greatly appreciate you taking the time to give us a review. We appreciate your 5-star rating and feedback.
Jan. 4th, 2024
Tom Gillikin Gaithersburg, MD
One of the reasons I chose Boomer Benefits was that they had a dedicated customer team to provide assistance with any medical billing issues. I just used this service for the first time and must say "wow"! In particular, Amanda S was amazing! She researched the issue, identified the problem, and then guided me thru the reimbursement process with my medical provider. This included speaking with them and filling out an appeal form which ultimately resulted in me getting a reimbursement that I had given up on ever receiving. I am so appreciative of Amanda's advice, time, efforts, and positive energy in getting to this result.
In addition to being thankful for Amanda's personal efforts here, this is also a great reinforcement of why I chose Boomer Benefits!
10 months ago
Reply from Boomer Benefits
Tom, thank you for taking the time to share your experience with Amanda. We're thrilled to hear that Amanda could help you resolve this recent issue! Thank you for trusting us to help you with your Medicare needs.
Jan. 4th, 2024
Review Source
Kathryn Kirkland
Customer service agent Nathan t was very well versed and assisting with signing me up with Boomer benefits I was very pleased what he was very knowledgeable and experienced and help me every step of the way to acquire the right Medicare plan for my needs, absolutely any questions then I did it answers he gave me his phone phone number also his email and he's very good at answering emails pretty much immediately for any question big or small I really appreciate his time his due diligence and his expertise and helping me find the right benefit for the upcoming 2024 Medicare New Year for me hey I would highly recommend him as a customer service agent for others who might be seeking Boomer benefits Medicare benefits, it's an also helped an advise other agents to contact me and to supplies I might need for other medical needs and those agents also assisted me and called me to assist , Nathan covered all bases for me as a customer , it's great to know that I can count on Nathan or if I needed to speak with another agent that I can be assisted at any time,especially since Medicare plans can be confusing Nathan made it so easy to understand and had all documents that I could follow this is truly important and appreciated thank you very much for benefits and Nathan t a great asset to Boomer benefits and a great support Amazing job Nathan !!!, Kathryn Kirkland new boomer benefits customer
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Kathryn! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Nathan was with your Medicare plan options and answering your questions. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Dec. 27th, 2023
Bob Wheeler Portsmouth, RI
My wife and I found ourselves at the end of our 1 year trial period of a Medicare Advantage plan, and wanted to return to a Medicare supplement plan. The choices were difficult to understand. We contacted Boomer, and they helped us understand the choices, navigated us past some incorrect information from the insurance company, and got us what is perfect for us. They stood by us through an extremely difficult process. We would have given up without their dedication to our cause. Rhiannon M was particularly helpful. She got on the phone with us and presented our case to the carrier. She did this at least twice. Truly exceptional service.
10 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Rhiannon in particular! Please do not hesitate to give us a call in the future if you have any questions or concerns!
Dec. 27th, 2023
David Courtright
Boomer Benefits has been a life saver for me.During the last 4 months I have gone through Prostate Cancer therapy followed by treatment for Degenerative Disc Disease. Then to top it off I retire December 31, 2023. That's a lot to deal with. Trying to set up my Medicare health insurance seemed like another tall hill to climb. The medicare manual looked like it was an inch and a half thick.
To my great surprise I found Boomer Benefits. My company listed this service in the company benefits under My Retirement. So I called the number, and spoke to a gentleman named Nathan T. He walked me through the process in less than hour. Wow, what relief! I have referred Boomer Benefits to some friends and to other retirees, to check out this service.
Thank you Boomer Benefits! I will use your service when I renew Medicare each year!
10 months ago
Reply from Boomer Benefits
David, we're delighted to receive your review! It's incredibly rewarding to know that we made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us and sharing your experience with Nathan. We look forward to serving you again soon!
Dec. 27th, 2023
Bruce Harwell San Antonio, TX
My wife and I have used BoomerBenefits going on six years now and could not be more pleased with the service we have recieved, especially the first year going into Medicare. That was a learning experience. They cleared up so many gray areas and gave us ample information to make good decisions. And here we aretoday. This year, the medical plans were a no-brainer, but the PDP was a different story. The agent helping us, Lisa C. presented several options. And we had a multitude of questions and concerns. But she was so very patient and gave us plenty of pertinent information to work with which led to a good choice. Thank you again Lisa!
10 months ago
Reply from Boomer Benefits
Bruce, we are so happy you were connected with Lisa! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!
Dec. 27th, 2023
David Johnson Parkton, MD
My wife turned 65 and we were in the midst of trying to understand Medicare, all it's parts, and MediGap to choose the coverage we need. It was an absolute jungle of terms, this and that, etc. Allison B, our agent at Boomer Benefits, was very knowledgeable, easy to talk to and understand, and took her time explaining our options not oly about what we needed, but also brought a list of insurance providers and rates for us to choose from. During our conference call with Allison, we were able to make an informed decision on what our needs were and the next steps. She helped us submit an application for the coverage we need with the best company with the best policy and pricing. Anyone confused about Medicare anything should contact Allison B at Boomer Benefits to clear the air.
11 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback and recommendation, David! We’re happy Allison was there to help! We will pass along the kind words!
Dec. 27th, 2023
Susan Henry Columbus, OH
I first spent several days investigating brokers, and determined that Boomer Benefits is the best in the business! Was trying to help a friend change her plan for next year. We were assigned to Bill W, who gave us quite a bit of his time. He thoroughly explained her options and was able to help her select a plan that would allow her to keep her current specialists, but also save about $2200 a year! As an unexpected bonus he was able to help me change my own plan to a plan with roughly the same cost, and a better track record of not issuing big rate hikes annually. I highly recommend Boomer Benefits, and Bill W in particular!
11 months ago
Reply from Boomer Benefits
Susan, we are so happy you were connected with Bill! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and help you find a more cost-effective plan! We cannot thank you enough for your review and 5-star rating!
Dec. 4th, 2023
Wally Klatch Denver, CO
I was struggling with a foggy understanding of Medicare and a friend pointed me to Boomer Benefits. After reading their material and watching their videos I reached out to them, and their agent Catherine H got in touch with me. My situation has some complications like living overseas when I turned 65 and not enrolling promptly in Medicare, and Catherine was careful to listen to the details of my situation and to clarify my goals, and then laid out the options that were most appropriate for me and "held my hand" as I worked to understand them and put them in place. The result is that I feel a high level of comfort about my health coverage for the coming years and the Medicare configuration I chose. Thanks Boomer Benefits and thanks Catherine H!
11 months ago
Reply from Boomer Benefits
Wally, thank you for taking the time to share your experience with Catherine. We are so pleased to hear she could be so helpful to you. Thank you for trusting us to help!
Dec. 4th, 2023
Review Source
Jim Sparta, WI
I’m having some challenges with the cost of new meds and Sydney researched my co-pays/out-of-pocket, different med options, she did all the work, and her follow up is terrific… The same experience I’ve gotten every time I’ve worked With Boomer Benefits. Signing up for Medicare, and supplements two years ago was inundating for me. I had no clue and when I stumbled on this company they Went through options and had me signed up for the Wright program to fit me best… Solid coverage at a realistic price. I was lucky to find Boomer. Benefits and The team of great people… This recent recent experience was with Sydney but I’ve worked with three or four different people and they’re all 10 out of 10
11 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Sydney. It is great to hear that she could assist you in your Medicare journey in finding what is suitable for your healthcare needs and budget. Thank you for allowing us to help, and we look forward to assisting you again in the future!
Nov. 29th, 2023
Theresa Burger TN
I have used Boomer Benefits for 3 years and still amazed how dedicated they are to help each person find the best Medicare Supplement plans. They follow up each year and reach out to evaluate your needs to assure not only the best plans but at the best cost for you. I want to especially give A 5 Star shout out of thanks to Chasaty A. She reached out to assist us with a New Part D plan which although set up went fine was requiring additional approval from Doctors for one of the medication my husband takes and needed immediate approval. Chasaty made the process so easy and went the additional to reach out at each step to answer any questions and coordinate with Doctor and Pharmacy.
She is one of the reason that I tell Everyone about Boomers. All they Representatives and Team members so true concern for members of Boomers
11 months ago Edited January 18, 2024
Reply from Boomer Benefits
Theresa, we are so happy you were connected with Bree! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!
Nov. 28th, 2023
