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8.7

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Teri Warner

If you haven't worked with Boomer Benefits to help you with your Medicare questions, selection, etc., you should! They are extremely knowledgeable about Medicare and can help you make the best selection for your situation. ALSO, the customer is the best we've had in a very long time. Working with Alexis Peterson was a dream come true. We received a medical bill and called Boomer Benefits. Alexis listened to our concerns and told us she would work with the doctor's office to get to the bottom of the bill. We left it in her capable hands and we're amazed. She found the issue, the bill was taken care of, and kept in touch until we felt everything was taken care of. A-M-A-Z-I-N-G!

4 months ago

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Reply from Boomer Benefits

Thank you so much for your kind words, Teri! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Alexis! Don’t hesitate to give us a call in the future!

Jun. 25th, 2024

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Boyd Baxter

Got a $1,800 bill from quest due to coding errors at my physicians office, upon calling the Doctors office they told me that it was already billed and basically relayed that their error was going to be my responsibility. They were ABSOLUTELY NO HELP!!! I contacted Boomer Benefits and was put in touch with Ruth O after explaining my dilemma with her and forwarding a couple photos she told me NOT to pay the bill, that she would take care of it and follow up with me. After a couple more Emails to keep me in the loop she contacted me via phone and Email today that she has resolved the issue and my balance was $0. Without the service provided through Boomer Benefits and Ruth’s experience and expertise I can only imagine where this would have gone, since the Doctors office were not going to be responsible for THEIR ERROR!! Thanks again for the service, so happy with them, William B.

4 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. We know how frustrating these billing issues can be. It’s wonderful to hear how helpful Ruth was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!

Jun. 25th, 2024

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David

I was a Senior Account Rep with one of the major business aircraft manufacturers, and I had between 300-500 owner/operators across 18 time zones. Needless to say, I can spot world class customer service from a mile away. That being said, today my wife and I worked with Ms. Ashley S, Senior Retention Specialist, in order to transition to another Medicare Supplement provider. On the first call, Ashley immediately created a positive customer experience and relationship with us. We discussed our needs and within a few minutes, we received her schedule to allow us to fit our availability with hers. She sent background material to my email in a timely manner and upon our second call, she assisted us in filling out our application and she submitted it in 40 minutes from the time we received her call. All the time we were on with her, she was patient with our questions and provided substantive answers in real time and high bandwidth. In all ways, she exceeded our already high expectations. I would most definitely recommend Boomer Benefits and especially Ms. Ashley S (although I have no doubt that all of Boomer Benefits' associates are exceptional, given our past experience.) Thanks, Ashley. We appreciate you very much. ps - I have already shared our recent excellent experience with 6 friends.

4 months ago

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Reply from Boomer Benefits

David, we are so happy you were connected with Ashley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and provide you with effective communication! We cannot thank you enough for sharing your experience with our team and for your recommendations!

Jun. 25th, 2024

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Mike (Mike107)

Well, that was easy--and kinda pleasant if I'm honest. Jacob C. was fast, efficient, data-loaded, and devoid of superlatives and undesired speculation. He was a total businessman and gentleman who freely and without hesitation discussed his stake in the game when I challenged him. He not only delineated his stake from mine, but he also made my interests the priority. Mr. C's ability and willingness to educate is superior. His pace slowed when I needed it to, and increased when it was appropriate. He found alternative ways to explain something I wasn't grasping, and never stopped me in the middle of asking a "dumb" or redundant question. He was not "jealous" with his information, and he provided me with plenty of information I would call "portable"--meaning it was universally applicable no matter what company I used. He was generous of his time and really effective in continuing my education on Medicare and Supplemental coverage providers. He had access to data I did not, and he shared it. Mr. C seemed quite proud of his company's Client Service department and Boomer's commitment to life-time support in the cases of questionable transactions, a need to change or add policies, if additional education is needed, and the like. I hope they live up to the high bar of performance expectation he set for them. Not every online review of Boomers is 5 Stars, but the vast majority of those I found were. The lower star reviews generally were about poor response times or failure of an agent to "click" with a client enough to provide what was needed by them. On at least one site the Boomer response to the reviewer's complaint was specific, informative, and typically also educational, although a couple seemed "self-excusing." I was able to find a few 5-star reviews related to specific problems and the resolutions which the Client Service department either accomplished for the client or guided the client through. My expectations run high--Just as BoomerBenefits quite clearly intended them to be. Mr. C was a real gentleman throughout our calls and multiple email exchanges. I asked him to give his personal opinion or to speculate about a number of things. The invitation to speculate is, in my opinion, often the time when a person's true agenda and persona emerge. In my line of work, I have found it is the time when honesty and education are imperative, and emotiveness should be absent. Jacob hit the bull's eye. He gave appropriate warnings, his observations and--most importantly, he provided data upon which he based his conclusions. Our email exchanges were several and our phone call-hours probably totaled around 2, but the experience made me feel a.) "my gosh, we got a lot done!" and b.) I would welcome chatting with this person just for the heck of it. Overall, my experience with Jacob C. at BoomerBenefits didn't feel like a "Sales Experience," it seemed like a "Friendly Educational and Guidance" experience. Jacob's mother should be proud of him. It sure seems like she raised a good man. You can quote me on any of this. Mike

4 months ago

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Reply from Boomer Benefits

Mike, we're overjoyed to receive your glowing review! It's incredibly rewarding to know that Jacob made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Jun. 25th, 2024

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Michelle Gallaway

Boomer Benefits provides a much needed service. Anthony helped me to more fully understand the complex world of Medicare. Together we looked at all of the options for supplemental or Medigap coverage that might make sense in my situation. He outlined the pros and cons of each choice. Anthony was patient, answered all of my questions thoroughly, and took care of all of the sign up details once I made the final decision. My coverage is exactly what I need and cost much less than I anticipated. I also like knowing that if issues arise in the future, Boomer Benefits will be there to assist me. I highly recommend Boomer Benefits for help in selecting and managing Medicare options.

4 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Michelle! We’re happy Anthony was there to help.

Jun. 25th, 2024

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Pete Dipasqua

Before calling Boomers benefit and speaking with Tristan T. my wife and I did a lot of research. We are new to Medicare and Medigap health system and there's a lot of information on social media that can be a bit confusing. I knew we had to speak with someone that wasn't in the business of making money off the customers. I watched the boomers benefit video and saw the positive reviews on the company and decided to make the call. I was LUCKY to get Tristan Turner and he was OUTSTANDING! Tristan took the time, listened to the information I researched and helped me to better understand the different Medigap plans. Tristan was very professional and made it clear he and the company is out for the best interest of their customer. Tristan treated me as if I was a family member. When our conversation was completed he stated to give him a call should I have further questions. Not once we he pushy or was trying to sell me a plan. It's obvious Tristan wanted my wife and I to take our time and be comfortable with our choice. After hanging up the phone and reviewing the information given to me by Tristan, my wife and I called him back within an hour and signed up for a Medigap Plan that fit our needs. I can assure that Tristan is NOT a high pressured sales person. He cares for the customer and will make sure you get the best deal and understand what you're purchasing. I wised I located boomers benefit and Tristan before I did my research, it would have saved me a lot of time and headaches!. Thank you Tristan T!

4 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Tristan! Don’t hesitate to give us a call in the future, Pete.

Jun. 25th, 2024

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J. C.

I had turned 65 and I wasn't thinking this through, I picked out a Medicare Advantage plan that I thought was right for me, but low and behold, it was cheap with no monthly premiums, BUT it had high co-pays. So I was shopping around because I was told I had a small window of time to switch without penalty. Boomer Benefits happen to come across one of my social media feeds. So I said what the heck, I'll give them a call. I called, got through right away. and was able to understand the Insurance agent who wasn't 10,000 miles away with a foreign accent. I'm sure when I got done asking about this and that etc. She probably went home and had a large cocktail. Anyway, long story short, she let me think about what I wanted to do, and let me weigh my options, NO HIGH SALES PITCH. The next day she was schedule to call @ 9 am and she was 3 mins earlier. We went over a couple of more things, and now I have her as my to go to when needed. THANK YOU BOOMER BENEFITS.

4 months ago

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Reply from Boomer Benefits

Thank you for taking a chance and trusting us to help you with your Medicare! It means a lot to us. Don't ever hesitate to call if you have any questions or concerns. We greatly appreciate your review and 5-star rating!

Jun. 25th, 2024

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Janet Thornton

Laura F. came to my rescue! When processing a claim we discovered that Medicare showed my employers insurance plan as the primary policy. Laura made the initial connection viewing the billing statement. She was very professional in speaking with me and supporting me through the process. Additionally issues also came up setting up Medicares autopay account. The initial online transaction didn’t process, even though upon checking I was told it did. Laura was there following up to communicate and ensure steps were completed. She’s professional, kind, patient and most of all her knowledge and support makes such a difference on how to manage various aspects of Medicare. Thank you Laura!!

4 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Janet! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Laura was in helping you resolve this recent issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call.

Jun. 25th, 2024

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Sandi Hendricks

My husband and I are both clients of Boomer Benefits. Recently we made a major change in our lives due to an out of state move. This created an unforeseen issue with my husband's insurance in being canceled prematurely, prior to the actual move date. We were frustrated and worried about the implications, but Boomers' own Angie K to the rescue. Angie worked relentlessly to resolve the issue, going above and beyond. Not only that, but after our move she called me to see how we were doing and let me know that everything looked good, not only for my husband's policy, but also for the changes that needed to take place on mine. Thank you Angie and BB!! You're the best.

5 months ago

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Reply from Boomer Benefits

Sandi, thank you so much for allowing Angie to assist you and help you get everything sorted out. Thank you for trusting us to be there for you on your Medicare journey!

Jun. 21st, 2024

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Chris Brown

I called Boomer Benefits last year to see if a better supplement rate could be found for me. Sure enough, another company was found to offer me the same exact benefits almost $30 less a month.for me, this was significant. I happily switched! Fast forward to a couple months ago when I needed help with a bill not being paid by Medicare. I spoke with Natasha who took all the info she needed about the situation and she kept me updated by email and phone. She put me at ease from the start and made sure I knew what to expect in the timing of it all. Today, I was told everything was ironed out, the bill was paid and I had nothing to worry about. What wonderful news! I won’t ever hesitate referring my family or friends to Boomer Benefits for the great service they provide.

5 months ago

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Reply from Boomer Benefits

It is wonderful to hear that Natasha could assist you with a recent claim issue. We know it can be so difficult trying to get everything resolved, so we appreciate your patience and trust in us to help!

Jun. 21st, 2024

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Alan

Our agent, Lisa, was very professional and helpful. We have been using Boomer Benefits for over 2-years and they are the best!

4 weeks ago

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Reply from Boomer Benefits

We're happy to hear that Lisa could be so helpful to you! Thank you for trusting us to be here for you with your Medicare, Alan!

Oct. 11th, 2024

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Carmine Russo

Laura FlorF.es called and helped me with my Part D and also helped me understand how my IRMMA was billed. I appreciate her help and knowledge

4 weeks ago

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Reply from Boomer Benefits

It's great to hear that Laura could assist you with your Part D! Thank you for allowing us to be here to help with your Medicare needs and concerns.

Oct. 11th, 2024

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stewart klein

Outstanding Service. Amber worked diligently to help me correct a 3400 dollar claim to get resolved she stayed on it, communicated regularly and was a delight to work with.

1 month ago

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Reply from Boomer Benefits

Thank you for allowing Amber to help you in getting this claim issue resolved! We appreciate you taking the time to give us a review!

Sep. 25th, 2024

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Kathy &Thomas Reynolds

Sydney G. helped in resolving a bill for us. Boomer Benefits is an awesome company to work with …. Very easy to reach and resolve problems as well as contacting us after resolution. Highly recommend Boomer Benefits!

2 months ago

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Reply from Boomer Benefits

We are happy to hear that Sydney could help you resolve a billing issue! Thanks for trusting us to be here to help!

Aug. 30th, 2024

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Karen

Working with Boomer Benefits has been a great experience. Tina K. and Juliette T. were very knowledgeable and helpful. They made the process of choosing a Medicare supplement and Drug coverage easy.

2 months ago

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Reply from Boomer Benefits

Thanks for letting Tina and Juliette assist you with your Medicare plan options! We appreciate your review, Karen!

Aug. 22nd, 2024

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Jen Andrade

Boomer Benefits has been a great help with sorting out my mom's Medicare needs! They did all the research that I was not confident in finding myself. Sarah Kijnitchee is the best and incredibly knowledgeable. She made everything easy to understand. Enrolling was simple and not very time consuming.

3 months ago

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Reply from Boomer Benefits

Thank you for allowing Sarah to help your mom with her Medicare needs! Your trust means everything to us. Don't hesitate to give us a call at 817-249-8600 if you have any questions or concerns in the future!

Aug. 7th, 2024

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Nancy McGuire

Boomer Benefits has been a fantastic liaison for transitioning into retirement, which can be daunting. Our rep, Cecilia A. has been a tremendous help and advocate. We appreciate all her support on our behalf with both insurance companies and Medicare. Top notch! Nancy

3 months ago Edited September 20, 2024

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Reply from Boomer Benefits

Thank you, Nancy, for sharing your experience with Bree! We're glad she could assist you with your Part D!

Aug. 7th, 2024

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Greg Schmidt

Wendy H. assisted me with selecting the best plan for my Part D prescription drug benefits. She was knowledgeable, professional and answered all of our questions. Another top notch advisor with Boomer Benefits. Thanks Wendy!

3 months ago

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Reply from Boomer Benefits

Thanks for taking the time to give us a review! It is wonderful to hear that Wendy could answer your questions and provide you with helpful assistance!

Aug. 1st, 2024

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Joseph Costello

I set up my Medicare supplemental plan with Sarah D. She was very helpful and knowledgeable. I would definitely recommend boomer benefits in helping you get set up. We did almost everything over the phone that needed to be done. She was very respectful of my wishes. I also like the fact that they will help in claims assistance if needed.

3 months ago

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Reply from Boomer Benefits

Thank you, Joseph, for taking the time to share your experience with Sarah!

Aug. 1st, 2024

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Barbara

I'm so glad that I am with Boomer Benefits. They have helped me in so many ways. I was just able to change my Plan G to another company and it lowered my monthly cost to less than what I was paying before. A big shout out to Darius for helping me and making it so easy. I can't say enough great things about this company!!

3 months ago

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Reply from Boomer Benefits

We are proud to hear that Darius could make the process easier for you and find a more cost-effective plan! We appreciate your 5-star rating and review!

Aug. 1st, 2024

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DEBRA SCHULTZ

Ruth O. did a fantastic job dealing with an issue I had. I tried to fix on my own as it was a relatively small amount but was getting no where. One call to boomer benefits and Ruth O. did an awesome job keeping me informed and I got the good news this morning that all is resolved! Thank you Ruth and boomer benefits!

3 months ago

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Reply from Boomer Benefits

Debra, we are happy to know that Ruth could assist you with a recent issue and keep you updated! Thank you for trusting us to help.

Aug. 1st, 2024

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Brad Larson

My wife and I are very pleased with Boomer Benefits. The staff is super helpful and extremely polite and courteous, which is important to us. They handle questions and problems promptly and efficiently, and are good communicators. I honestly don't think you could find a better place to assist with Medicare related tasks and concerns.

3 months ago

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Reply from Boomer Benefits

Brad, we appreciate you taking the time to share your experience with our team! We strive to always provide great customer service, so your feedback means a lot to us. Don't hesitate to call in the future if you have any questions or concerns!

Jul. 25th, 2024

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Klee Stockman

Have used Boomer Benefits a couple times for my insurance choices. Very happy with their performance and experience to help me with my choices they offer. Ashley was very professional and a pleasure to work with. Highly recommend this company! Karen - Michigan

3 months ago

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Reply from Boomer Benefits

Thanks for your review, Karen! Thanks so much for taking the time to share your experience with Ashley. We greatly appreciate your recommendation!

Jul. 25th, 2024

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Busy

Risheena W was so very helpful to me in getting my address updated with my various providers! I worked all day the prior day trying to get this done with great frustration and no results. Risheena was pleasant and assisted me very step of the way and had it all completed within an hour! The hank you so much! Lynn W

3 months ago

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Reply from Boomer Benefits

Thank you, Lynn, for your 5-star rating and review! We appreciate the time you took to share your experience and we are glad Risheena could assist you!

Jul. 25th, 2024

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Neal Davis

Crawford represented me. He is very professional, kind and patient. He really clarified everything I needed to know. He has followed up and done everything he said he would. I am very confident that Boomer Benefits will continue to represent our best interests.

3 months ago

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Reply from Boomer Benefits

Thank you, Neal! We appreciate your review. We value our clients and appreciate the time you took to share your experience with Crawford.

Jul. 25th, 2024

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brian lohrey

I can't express how much relief I feel now that I'm signed up for an Advantage plan. Ryan L provided superb customer service, explaining the entire process so I understand my new coverage and can make an easy transition. HIghly recommend.

3 months ago

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Reply from Boomer Benefits

Thank you, Brian, for taking the time to share your experience with Ryan! We're proud to hear he could provide you with great customer service and help make the process easier. We truly appreciate your recommendation!

Jul. 17th, 2024

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Grouchy Q

I appreciate all Andrew O’Donald did for my husband and I! He was so nice!

1 day ago

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Reply from Boomer Benefits

We're glad Andrew could assist you and your husband! Thank you for your 5-star rating.

Nov. 5th, 2024

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Edwin Phillips

I used Boomer Benefits to select my Medigap supplement. The process was amazingly helpful and I am completely satisfied with the results. But then there is another step to get Part D. I was told I would be contacted closer to my coverage date so that the most current drug list could be included in the analysis. As promised, Wendy H reached out just as promised and walked me thru the process with ease. Again, I couldn't be more pleased with her results and follow up. So glad I found Boomer Benefits (and Wendy) for all the Medicare support.

4 months ago

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Reply from Boomer Benefits

It is great to know that Wendy could assist you with your Part D! Thanks very much for your review, Edwin.

Jul. 12th, 2024

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Fred Ferrell

Miranda C. called me back today to follow up on a conversation we had a few weeks ago regarding my working with Social Security to appeal my Medicare premiums. Frankly, I forgot about talking to Miranda about it and I appreciate her following up with me. I had a couple other questions which she was able to answer during the call. Thanks for the great service Miranda

4 months ago

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Reply from Boomer Benefits

Thanks for your review, Fred! We appreciate you allowing Miranda to assist and answer your questions.

Jul. 12th, 2024

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Nita Barnett

I love working with Boomer Benefits. We have been customers with them for over 2 years and they have serviced us well. Andrew O was very helpful in helping us find new supplemental insurance this year due to rising monthly payments. He was able to save us a substantial amount monthly. I recommend Andrew and Boomer Benefits if you have insurance needs.

4 months ago

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Reply from Boomer Benefits

Thank you for allowing Andrew to help you find a more cost-effective plan. We greatly appreciate your recommendation and review!

Jun. 28th, 2024

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Matthew Diment

Larry W. did an outstanding job explaining what needed to be explained. Assisted appropriately and had answers to all my questions. He seemed genuinely wanting to make sure I was informed and selected the best plan for me. I was actually going to go with another service until I spoke to Larry W. from Boomer Benefits and it felt like the better service. Thanks Larry!

4 months ago

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Reply from Boomer Benefits

Thanks for your review, Matthew! It is wonderful to know that Larry could explain things clearly and answer your questions. Your feedback means a lot to us.

Jun. 28th, 2024

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Pamela Matthews

My experience with Boomer Benefits has been great, starting with the online webinar I watched. Very glad I decided to register. Bill W. answered all of my many questions and patiently explained when I didn't quite understand, It was so helpful to find out what my costs will be once I retire! Such a relief to get reliable information and answers!! I highly recomend Boomer Benefits and Thank You, Bill!

4 months ago

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Reply from Boomer Benefits

We love to hear that Bill could answer your questions and explain things clearly! We greatly appreciate your recommendation, Pamela.

Jun. 28th, 2024

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Jeri C

I'm new to Medicare and so completely glad that I signed up through Boomer Benefits. Their guidance and help with solving payment issues has been exemplary. Special thanks to Amber Pigors for going the extra mile to solve a Medicare nonpayment lab issue. She needed to make numerous calls to my doctor's office, the lab and to me during the process and in the end solved the problem!

4 months ago

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Reply from Boomer Benefits

It's great to hear that Amber could help you resolve this issue! Thank you for trusting us to help with your Medicare needs.

Jun. 28th, 2024

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Judy Tisdale

Paisley B. has been helping me the past few months due to Walgreens filing with an incorrect insurance company. I tried to get the issue corrected myself but gave up. Paisley has been handling this in a very professional and caring manner. I honestly believe the issue would never get resolved it it wasn't for her many helpful skills. She has been persistent and keeps me updated. Thanks so much Paisley! Judy T.

4 months ago

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Reply from Boomer Benefits

Thanks, Judy, for your review! It is nice to hear that Paisley could help you resolve this recent issue. Thank you for allowing us to help!

Jun. 25th, 2024

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Leta Gassner

Boomer Benefits is an amazing company with stellar staff, one of which is Josephine M. I live in a small town near the border of Minnesota & am tiring of traveling 45 minutes to see my current provider. I want a provider close to a hospital. Josephine(Josie) offered to contact a provider's office in MN on my behalf, checking to see if that provider was accepting new patients & if she accepted Medicare. I so appreciated all her help!

4 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Leta! Thank you for sharing your experience with Josephine!

Jun. 25th, 2024

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Karen Allen

Asia J. was a pleasure to work with in getting a Pre-Approval for a prescription. She contacted the drug plan company and stayed on the line with me while we navigated the process. Asia then advised what I should expect - which was exactly what took place - and she also followed up with me shortly afterwards to check the status of my prescription. Amazing customer service!

4 months ago

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Reply from Boomer Benefits

Karen, we are so happy you were connected with Asia! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and follow up promptly! We cannot thank you enough for sharing your experience with our team!

Jun. 25th, 2024

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Vickie Wilson

I had an amazing experience with Boomer Benefits this morning! When I called I was connected with Laura G. I was so impressed with her for going above and beyond my expectations. The kindness and helpfulness she gave me was so exceptional. I will continue to recommend Boomer Benefits to everyone I know. Thank you Boomer and Laura G for making me feel better about my concerns! I am one happy client! Vickie W.

4 months ago

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Reply from Boomer Benefits

Vickie, we are so happy to know Laura could help you recently! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Jun. 25th, 2024

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55savanna

Asia J at Boomer Benefits contactes me letting me know the Medigap company I use said my bill wasn't paid for the month. She connected me to that company and helped me through every step to find out why the bill was not automatically paid by my bank and helped me resolve everything. Originally saw a YouTube video and after calls to them decided to use them. It doesn't cost anything to use their service and they have been extremely helpful.

4 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and experience! We’re happy Asia was there to help! We will pass along the kind words!

Jun. 25th, 2024

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Bruce123

Boomer Benefits helped with our benefits a year ago. When we had some questions about our Medicare Supplement for the next period, Lisa C. did a great job of quickly and thoroughly solving our problem. She went above expectations by taking ownership and interfacing with the insurance company to reach resolution. The folks at Boomer Benefits have and continue to serve us very well!

4 months ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating, Bruce! We are happy to hear Lisa could provide you with helpful assistance.

Jun. 25th, 2024

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patricia basto

Sydney G was so very helpful finding the root issue with a claim I questioned, and followed through until the issue was resolved. I appreciate her and her persistence, as well as keeping me updated throughout the process. Boomer Benefits has been very helpful to myself and my husband, since I discovered them and asked for their help when I retired, and we were both eligible for Medicare. I highly recommend them for others needing assistance navigating the process of choosing Medicare Supplement and Pharmacy coverage. Bravo Boomer Benefits!

4 months ago Edited October 31, 2024

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Reply from Boomer Benefits

Thank you for taking the time to share your feedback, Patricia! It means so much to us. We greatly appreciate your recommendation.

Jun. 21st, 2024

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Anne

Trying to set up Medicare can be very stressful. I called and talked to Darla F. way before starting to enroll to get some information ahead of time. She was very helpful and knowledgeable and stated she would be glad to help when I was ready to enroll. She did not disappoint. She is not only friendly but knew how to take the stress out of the process. She is a true professional and made sure to see that I understood the process. I would definitely recommend Boomer Benefits as well as recommending Darla F. for help.

4 months ago

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Reply from Boomer Benefits

Anne, it is wonderful to hear that Darla could provide you with helpful assistance! We greatly appreciate your recommendation and for taking the time to share your feedback.

Jun. 21st, 2024

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Christine Russell

Boomer Benefits is an excellent organization. I've been a member for over 3 years and I still occasionally have questions about my Medicare. This was the case a couple days ago. I spoke with Amanda R. She was very friendly and helpful and answered my questions efficiently. She was great! but I have come to expect stellar service from everyone I speak to at Boomer Benefits. They are the Medicare experts. Christie R. Cookeville, TN

5 months ago

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Reply from Boomer Benefits

It is fantastic to hear that Amanda could answer your questions and provide you with great customer service!

Jun. 21st, 2024

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Diane Bach

Laura was very efficient and helping me get established with local medical services since I was new to the area. I was able to quickly get appointments within my network of Drs and services from a list she provided me. So helpful when you are starting from scratch in a new area. Can't say enough good things about this service available to me through Boomer Benefits. Highly recommended.

5 months ago

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Reply from Boomer Benefits

Diane, thanks so much for your recommendation! We are happy to hear that Laura could provide you with great customer service. Don't hesitate to call in the future if you have any questions or concerns!

Jun. 6th, 2024

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Keith Leonard

I could not be more pleased about my experiences with Boomer Benefits. This is especially true of my interactions with Ms. Jessica M! This young lady is a total professional who is well versed in the matrix that is retirement benefits. Jessica guided me through the various options available which was extremely helpful with my decision making. Mega kudos to her!

5 months ago

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Reply from Boomer Benefits

Keith, your review means so much to us. It is wonderful to know Jessica could assist you with your plan options and help make the process a bit easier.

Jun. 6th, 2024

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Danny Hively

I looked at reviews for Boomer Benefits along with others. The reviews were what sold me on them. I expected nothing but the best service according to the reviews and that is what I got with Sarah K. I asked for and received a number that I could recognize from her so I wouldn't have to listen to 5,000 to go calls. She was very helpful with all questions. Glad I went the her!

5 months ago

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Reply from Boomer Benefits

This is fantastic to hear, Danny! Thank you so much for taking a chance and trusting us to assist you with your Medicare. Please do not hesitate to call in the future if you ever have any questions or concerns!

Jun. 6th, 2024

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Darlene K

Michelle W. did an excellent job helping me switch my Medicare supplement due to a sizable premium increase. I was receiving treatment for a medical issue so we needed to wait for a doctor release before proceeding. She followed up with me numerous times to check the status of the release. She did an outstanding job! If you are looking for great customer service and people who are willing to help you, I highly recommend Boomer Benefits.

5 months ago

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Reply from Boomer Benefits

Darlene, we are happy to hear that Michelle could help you find a more cost-effective plan. Thank you for allowing us to assist. We appreciate your recommendation and 5-star rating!

Jun. 6th, 2024

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Gabe Valentin

My wife and I have been BB clients for 2 years now. They have provided excellent service, Darius B. in particular has been extremely beneficial in helping us navigate the myriad Medicare supplement plans to select the best and most cost efficient one for us. He also walks us through the paperwork process. We recommend Boomer Benefits whole heartedly.

5 months ago Edited August 29, 2024

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Reply from Boomer Benefits

Thanks so much, Gabe, for allowing Darius to assist you and help you find a more cost-effective plan that suits your healthcare needs and budget. We appreciate you taking the time to share your experience. It is wonderful he could answer your questions and walk you through the process. Thank you very much for your recommendation!

Jun. 6th, 2024

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Lisa Thomas

I came to Boomers Benefits with nothing but questions. Jacob C. was there to help with advice even though I was not ready to commit. I called Jacob a few weeks later and he jumped right in helping me with my questions and provided the answers I needed. I just want you to know what a kind and considerate example of customer service Jacob has been. I know feel like I am secure in my decisions with Jacob's help. Thank you

5 months ago

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Reply from Boomer Benefits

Thank you, Lisa, for sharing your experience with Jacob. We are pleased to hear he could answer your questions and provide you with great customer service!

Jun. 6th, 2024

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Dan Klein

This Medicare stuff is very confusing. Not only does Boomer Benefits help with understanding, their ongoing service is awesome. I worked with Ruth O. regarding a billing issue where a mistake was made. Ruth did all of the investigation for me and stayed on top of it until there was resolution. I am grateful that she was there for me cause I would not have been able to decipher the issue or the cause without her help. Ruth got it all cleared up which allows me to move on until Medicare throws another curve ball at me. At that point, I know who I am calling! Thanks Ruth. Dan K.

5 months ago

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Reply from Boomer Benefits

We are happy to know Ruth could assist with a billing issue and help you get it resolved. Thank you for trusting us to assist with your Medicare needs.

Jun. 6th, 2024

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Zayda Cobarrubias

Cicely P, she’s very helpful and patient. I was having a hard time getting through Aetna, there was no live representative that you can talked too! They’re selling products so frustrating so I reached out to Cicely we had a 3 way call. She’s following up on this issues with Aetna , card that was mailed has incorrect last name. I was grateful using boomers Cicely highly recommended!!!

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Zayda. We are pleased to know that Cicely could be so helpful. We appreciate your recommendation very much.

Jun. 6th, 2024