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8.2

Overall Score

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Doreen Baldridge

Wendy H was so helpful. I appreciated the detailed information, the prompt responses to my questions and concerns and her cheerful manner.

11 months ago

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Reply from Boomer Benefits

Doreen, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thanks for sharing your experience with Wendy!

Mar. 21st, 2025

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Donna Salvadore

Emily Morales was the agent I worked with. She was very thorough and answered all my questions. She made switching my Advantage plan very easy!

11 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Emily assisted you through this switch! Thanks so much for your review!

Mar. 14th, 2025

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Steve Sanford

I had excellent service from Asia J today, I needed paperwork and had the appropriate company on the line in no time. Issue resolved.

11 months ago

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Reply from Boomer Benefits

So happy to hear that, Steve! Thanks for sharing your experience with Asia!

Mar. 5th, 2025

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DeAnn Davis

Called BB today and Sarah D was able to answer all my questions and assisted me with finding a supplemental plan that will fit my needs. Thanks for all you help Sarah!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 26th, 2025

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Tamara Burden

Tish P with Boomer Benefits was absolutely wonderful! Tish helped me through the process, answered all my questions and explained EVERYTHING perfectly!

1 year ago

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Reply from Boomer Benefits

We are happy to know Tish could be helpful. Thanks so much for your review!

Feb. 17th, 2025

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Sherisa Cogdill

I had the pleasure of working with Kailey Hale (Kay) to establish a new address for .y Plan G Supple.ent. She was super friendly , knowledgeable and 10 out of 10 overall!

1 year ago

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Reply from Boomer Benefits

So happy to hear that, Sherisa!

Feb. 12th, 2025

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Deb

Jeff B walked me through everything. He explained things so I totally understood them. I highly recommend Jeff B and Boomer Benefits thank you so much for your help

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jeff!

Feb. 11th, 2025

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Rick Riegel

Had a few issues with payments for my N Plan. Thanks to MIA L. for taking care of my concerns. Just another +Plus for using Boomer Benefits. Quick response. Rick R.

1 year ago

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Reply from Boomer Benefits

Rick, we are pleased to hear that Mia could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Feb. 10th, 2025

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Tim Termin

Paeton T was really good in explaining the plan and answered the questions that I had! She was very patient and thoughtful! Thanks again for the help!!

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Paeton to assist and answer your questions! We appreciate your 5-star rating and review!

Feb. 3rd, 2025

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Mark Cuff

Great company. Great service the help I received from Paeton Tanley was up and above. Give them a call for your Medicare needs you will not be disappointed.

1 year ago

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Reply from Boomer Benefits

Mark, we are very pleased to hear that Paeton could provide you with such great customer service!

Jan. 21st, 2025

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TB

Andrew O was well-informed and helpful, and very pleasant to talk to. I recommend Andrew to anyone who needs help navigating the Medicare Mess! He will help you. He's great!

1 year ago

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Reply from Boomer Benefits

Thank you for your review! We are pleased to hear that Andrew could be so helpful to you. We really appreciate your recommendation!

Dec. 31st, 2024

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Kimberly Scott

Kenda g was my agent and very knowledgeable she found the right plan for me she works hard to make sure that you are taken care of on every detail I highly recommend her.

1 year ago

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Reply from Boomer Benefits

We are happy to hear that Kendra could help you find a plan that works for you. We appreciate your recommendation very much.

Dec. 11th, 2024

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Eleanor Walker

Calvon T went way above expected service for my husband and me. We had lots of questions about our options which he answered professionally and patiently.

1 year ago

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Reply from Boomer Benefits

We're glad Calvon could assist you and your husband!

Dec. 3rd, 2024

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wendy keller

Emily M was extremely knowledgeable and patient with us. Her demeanor is very calm and informative. I am very pleased with her service. Thank you The Kellers

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Emily could provide you with great customer service!

Dec. 3rd, 2024

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Larry Dewey

First time dealing with Boomer Benefits. I was treated very well, with a knowledgeable and professional agent. I would recommend Boomer Benefit to anyone.

1 year ago

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Reply from Boomer Benefits

We appreciate your recommendation, Larry! Thanks so much for your feedback.

Dec. 3rd, 2024

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Rebecca Hawkins

I had the very good fortune of working with Ashley S at Boomer Benefits. She is the ultimate in professionalism, knowledge and willingness to go the extra mile. Thanks!

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Ashley to assist you. We're glad she could provide you with great customer service!

Nov. 27th, 2024

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Mike Fell

Ellery C did a wonderful job of clearing up two outstanding bills that I received from our health provider. She kept me informed on what was happening along the way.

1 year ago

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Reply from Boomer Benefits

Thank you, Mike, for your review! It is wonderful to know Ellery could help you with some billing issues.

Nov. 22nd, 2024

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Mary Fitzgerald

Thank goodness for Boomer Benefits and the helpful service they provide to help navigate the complicatedMedicare system! I don't know what I would do without them!

1 year ago

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Reply from Boomer Benefits

Thank you, Mary, for your review! We're happy to know our team could assist you with your Medicare needs. Thank you for your 5-star rating!

Nov. 22nd, 2024

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Barb Koehneke

Asia was very helpful and knowledgeable helping both my husband and I enroll in a plan that was the best for our needs . Very kind and patient. Great customer service.

1 year ago

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Reply from Boomer Benefits

We are so happy to hear that Asia could provide such helpful customer service!

Nov. 15th, 2024

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Parks Christenbury

Paeton T was great to work with, Aetna pulled out of my State but I was able to get a comparable plan via Wellsense. BB is my go to company for everything Medicare!

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating and review! We are pleased to hear that Paeton could assist you!

Nov. 15th, 2024

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jackie haws

Tabbitha G is the absolute best to help with all off my questions and walking me through the process. I highly recommend Boomer Benefits , the very best customer service!

1 year ago

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Reply from Boomer Benefits

We're glad Tabbatha could answer your questions and help make the process a bit easier. We appreciate your recommendation very much!

Nov. 5th, 2024

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Debbie

Great company to work with. Emily M is very professional and helpful. Easy to communicate with and so helpful. I have been a client for 5 years and have learned so much.

1 year ago Edited March 19, 2025

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Reply from Boomer Benefits

Debbie, it is great to hear that Paisley could assist you with your Part D! Thank you so much for all your recommendations and kind words!

Oct. 31st, 2024

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cathy mcnulty

I had a lot of questions and they were all answered by Claire H.! She was so nice and helped me decide what was best for me and my husband. She was awesome!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Claire could help answer your questions! Thanks for allowing us to help with your Medicare journey.

Oct. 29th, 2024

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stewart klein

Outstanding Service. Amber worked diligently to help me correct a 3400 dollar claim to get resolved she stayed on it, communicated regularly and was a delight to work with.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Amber to help you in getting this claim issue resolved! We appreciate you taking the time to give us a review!

Sep. 25th, 2024

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Snowman9K

Sydney V. resolved a claim that was incorrectly billed by a provider and then sent to collection. I felt like I was up against a brick wall, but she handled it.

1 year ago

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Reply from Boomer Benefits

We appreciate you taking the time to give us a review! We are proud to know Sydney could help you resolve a billing issue! Thank you for trusting us to be there to help!

Aug. 15th, 2024

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Ken Hall

Claire H. was excellent in answering our questions and helping us get benefits at a good price. Appreciate how Claire follows up after original contact. Very professional.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience, Ken! We are so glad Claire could be helpful to you.

Aug. 1st, 2024

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Kathy Hartman

I have never had a problem when dealing with Boomer Benefits. They are so helpful and knowledgeable! I highly recommend them! Syndey V. is so supportive.

1 year ago Edited August 8, 2024

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Reply from Boomer Benefits

Thank you for your review, Kathy! We're glad Andrew and Janay could help!

Jun. 28th, 2024

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Highly recommend

Recently worked with Ashley Stout choosing a new company for my Medicare supplement plan. She was very knowledgeable and efficient. She made it a very easy smooth process.

1 year ago

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Reply from Boomer Benefits

Thanks for your recommendation! It is wonderful to hear that Ashley could help and make the process a bit easier.

Jun. 25th, 2024

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Stephanie

Veronica was great! I was confused with a couple things and she took the time to patiently insure I understood everything and could make an educated decision.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Veronica. We love to receive such positive feedback about our team, and we’re happy she was there to help answer questions and explain things further!

Jun. 3rd, 2024

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B B

I spoke with Tina krutenat she was extremely knowledgeable and so helpful and just a very nice person. I decided to go with boomer benefits because of her.

1 year ago Edited September 9, 2024

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Reply from Boomer Benefits

Thank you for sharing your experience with Tina! We love to receive such positive feedback about our team. We’re happy she was there to help you through this process!

May. 24th, 2024

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Kay Lynn

Boomer Benefits is wonderful! Trent T. helped me through every aspect of my application. He was very helpful and patient. I highly recommend this company.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Trent! We’re so glad he could help you find a plan to fit your needs! We hope all of our clients have this same experience. Thank you for taking the time to share your experience.

May. 16th, 2024

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Zayda

Anthony S. so grateful for your help , your expertise, going beyond and above I couldn’t have done all this without your help. Thank you for your patience.

1 year ago

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Reply from Boomer Benefits

Thank you, Zayda, for sharing your experience with Anthony! We're pleased to hear he could provide you with great customer service!

May. 8th, 2024

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Daniel Leep

Jonathon wish exceptionally helpful in working with my dentist, Part G insurer to resolve an issue in submitting a dental claim. He made it turnkey deal!

1 year ago Edited June 21, 2024

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Reply from Boomer Benefits

Thanks so much for your review, Daniel! We appreciate your 5-star rating.

Jun. 25th, 2024

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Rick

Sent request by email on Wed, by Thursday morning I received a phone call and follow-up e- mail from Jessica M. with a a short and clear explanation of my issue. Thank You

1 year ago

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Reply from Boomer Benefits

We appreciate your feedback, Rick. It's great to know Jessica could follow up with helpful information for you!

Apr. 5th, 2024

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Deborah Cox

Jacob C. is the BEST! He answered all my questions and walked me thru the best options for me. I am all set up. This has been my best experience with Medicare options by far!

1 year ago

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Reply from Boomer Benefits

Thank you, Deborah, for your 5-star rating and review! We're glad Jacob could answer your questions and help get you all set up!

Apr. 3rd, 2024

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Ann Fernandes

Julia P. was very helpful and patient when helping me fill out my info on line. She walked me through everything and was very knowledgeable about the process.

1 year ago

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Reply from Boomer Benefits

It's great to know that Julia could be so helpful to you!

Mar. 29th, 2024

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Janice Reed Jacksonville, IL

Boomer Benefits is awesome! Natasha helped me navigate the complicated paperwork involved in appealing a claim and we won! I could have never done this on my own!

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating, Janice. It is wonderful to know Natasha could help you with your claim appeal!

Mar. 21st, 2024

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Sandi

Alexis P at Boomer Benefits works miracles. She diligently helped settle an incorrectly coded bill and never gave up on my case. Highly recommend Boomer to anyone!

1 year ago Edited May 29, 2025

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Reply from Boomer Benefits

We're overjoyed to receive your review, Sandi! It's incredibly rewarding to know that Wendy could assist you with the Medicare process and explain things clearly. Thank you for choosing us, and we look forward to serving you again soon!

Feb. 29th, 2024

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Pat VanVolkinburg

Wendy H did an excellent job explaining the part D drug coverage to me. She was very thorough, and continued to follow up until I could get it all figured out. Thanks Wendy!

2 years ago

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Reply from Boomer Benefits

We're so glad to hear that Wendy could assist you with your Part D plan. Thank you for your review, Pat!

Feb. 21st, 2024

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Jerry Welborn Starkville, MS

Kathryn H was very helpful by promptly answering questions about the Part D Medical plan that was recommended for me. She is an asset to your company and your clients.

2 years ago

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Reply from Boomer Benefits

It is great to hear that Kathryn could answer your questions. Thank you for your kind feedback, Jerry!

Feb. 20th, 2024

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Marlys Sandoval VA

I love your company it has been there when i really needed it and Michelle W I give her a 5 star rating and if i could give her a 10 i would she has been awesome

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Michelle! We are so glad to hear she could provide you with 5-star service!

Jan. 19th, 2024

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Nadine Sadler Magnolia, TX

Lisa C was so knowledgeable and professional. She answered all my questions and help me find a rx plan better suited for my needs. She will be my go to representative.

2 years ago

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Reply from Boomer Benefits

Thank you, Nadine, for sharing your feedback! We're so pleased to hear that Lisa could answer your questions and help you find a plan that better suits your needs!

Jan. 11th, 2024

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Cindi Lines Taftville, CT

Sarah K did an excellent job explaining the world of Medicare. It was an easy process to enroll in my supplemental. Will definitely recommend to my friends and family.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Sarah! We're so happy to hear she could help make the process a bit easier. Your recommendation means so much to us!

Jan. 10th, 2024

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Good Times Laguna Niguel, CA

I work with Chris W and he was outstanding, he was able to answer all my questions with no hard sell and made it very easy to sign up for my first-time coverage. Patrick B

2 years ago

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Reply from Boomer Benefits

It is great to hear that Chris could answer your questions and make the process easier. We appreciate your 5-star rating!

Jan. 10th, 2024

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Vickey Richer

Boomer Benefits seems to have agents on the Face Book sites plugging their services. These Boomer representatives attack anyone critical of the agents plugging certain cheap drug plans as bait to enroll in their true money makers which are Medi Gap and Advantage plans. Be very careful and record/capture all these information any conversations with Boomer Benefits agents. Don't necessarily trust all the glowing remarks as some may be Boomer Benefits agents plugging each other. Why does the govt feeds us to these agents of the huge insurance companies in order to to sign up for insurance? The insurance companies are the reason healthcare is so expensive and the agents working for Boomer Benefits are part of the money grab.

2 years ago

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Robin Beresford Fredericksburg, TX

Boomer Benefits has helped me from the beginning through every transition... Jessica M was the amazing woman who worked with me through my recent changes.... Call her.

2 years ago

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Reply from Boomer Benefits

Thank you for your review, Robin! We are happy to hear that Jessica could assist you!

Dec. 27th, 2023

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Elizabeth F Eunice, LA

We had the best experience with Veronica E! She was very personable and professional while helping us to pick a Medicare Medication Plan. I highly recommended her!

2 years ago

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Reply from Boomer Benefits

Elizabeth, we appreciate you sharing your experience with Veronica! We greatly appreciate your recommendation!

Dec. 27th, 2023

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Julie Malekhedayat

Kendra G. was so helpful! She contacted the insurance companies and confirmed the situation and had the answer to my questions before returning my call, outstanding!

2 years ago

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Reply from Boomer Benefits

Thank you for your review, Julie! We are glad Kendra could provide you with excellent customer service!

Dec. 27th, 2023

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Glen Lefeber Ormond Beach, FL

I worked with Wendy H to finalize my Part D plan. She was very responsive, timely and thorough! Boomer Benefits made it easy for me! Highly recommend.

2 years ago

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Reply from Boomer Benefits

We are happy to know that Wendy could assist you with your Part D plan! We greatly appreciate your recommendation.

Dec. 27th, 2023

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Eric Breitenbach Ormond Beach, FL

Boomer Benefits has once again made navigating Medicare a snap. Wendy H, in particular, was very helpful in saving us a significant amount of money on our drug plan.

2 years ago

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Reply from Boomer Benefits

Eric, thanks for allowing Wendy to assist you with your drug plan! We greatly appreciate your 5-star review.

Dec. 27th, 2023