Name: Boomer Benefits
Rating: 5.0

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Robin Beresford Fredericksburg, TX

Boomer Benefits has helped me from the beginning through every transition... Jessica M was the amazing woman who worked with me through my recent changes.... Call her.

1 year ago

Reply from Boomer Benefits

Thank you for your review, Robin! We are happy to hear that Jessica could assist you!

Dec. 27th, 2023

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Elizabeth F Eunice, LA

We had the best experience with Veronica E! She was very personable and professional while helping us to pick a Medicare Medication Plan. I highly recommended her!

1 year ago

Reply from Boomer Benefits

Elizabeth, we appreciate you sharing your experience with Veronica! We greatly appreciate your recommendation!

Dec. 27th, 2023

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Julie Malekhedayat

Kendra G. was so helpful! She contacted the insurance companies and confirmed the situation and had the answer to my questions before returning my call, outstanding!

1 year ago

Reply from Boomer Benefits

Thank you for your review, Julie! We are glad Kendra could provide you with excellent customer service!

Dec. 27th, 2023

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Glen Lefeber Ormond Beach, FL

I worked with Wendy H to finalize my Part D plan. She was very responsive, timely and thorough! Boomer Benefits made it easy for me! Highly recommend.

1 year ago

Reply from Boomer Benefits

We are happy to know that Wendy could assist you with your Part D plan! We greatly appreciate your recommendation.

Dec. 27th, 2023

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Eric Breitenbach Ormond Beach, FL

Boomer Benefits has once again made navigating Medicare a snap. Wendy H, in particular, was very helpful in saving us a significant amount of money on our drug plan.

1 year ago

Reply from Boomer Benefits

Eric, thanks for allowing Wendy to assist you with your drug plan! We greatly appreciate your 5-star review.

Dec. 27th, 2023

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Jade Craig, CO

I am so grateful to have Boomer Benefits as my go to source for Medicare. The process was painless, and Angie K was such a joy to work with. Thank you Boomer Benefits!

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Jade! We are pleased to hear Angie could be so helpful to you!

Nov. 28th, 2023

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Elizabeth Moody Daly City, CA

Great service from this team, as always! Wendy H and Brandon T were both really helpful. They explain things clearly and listen well. What more could you ask for?

2 years ago

Reply from Boomer Benefits

Thank you, Elizabeth, for sharing your experience with Wendy and Brandon. We are happy to hear they could explain things clearly and be so helpful to you!

Nov. 3rd, 2023

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Mel Dunce Yuma, AZ

I was looking for someone to help me on my Medigap and Rx plan. Ms. Jade M assisted me. She is very helpful and knowledgeable to the process. Thank you for the help!

2 years ago Edited October 30, 2023

Reply from Boomer Benefits

We are pleased to hear that Jade could assist with your Medigap and prescription plan. We sincerely appreciate your review and 5-star rating!

Nov. 1st, 2023

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Joanne Hart

Sydney G rocks…! Pleasant, professional, great follow up and quick resolution on my vision reimbursement. Love the support system that Boomer Benefits provides. Thank you, Joanne Hart

2 years ago

Reply from Boomer Benefits

Thank you, Joanne, for sharing your experience with Sydney. We are glad she could assist you!

Nov. 1st, 2023

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Trish

Jacob N walked me through the process in a kind and professional manner. He was patient and answered all the questions I presented to him. First class all the way!

2 years ago

Reply from Boomer Benefits

We are pleased to hear that Jacob could help walk you through the process and answer your questions! Thanks so much for your 5-star review!

Nov. 1st, 2023

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Donna C Ogden, UT

Tish P was very helpful and answered all questions in a detailed way. She was very responsive with any inquiries. It was a pleasure working with her and the Boom team

2 years ago

Reply from Boomer Benefits

Donna, we are glad Tish could answer your questions and be so helpful to you. We greatly appreciate your review!

Oct. 2nd, 2023

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Doug Canby, OR

Jacob N was great to work with. He guided me through available options, asked pertinent questions and provided detailed, easy to understand explanations where necessary.

2 years ago

Reply from Boomer Benefits

Thank you, Doug, for your review! We are happy to know Jacob could assist you with your plan options and answer your questions!

Oct. 2nd, 2023

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George Sassu

Just starting out navigating this Medicare maze- Jacob C has been great to work with-answers the questions with detailed info and explains things well. So far so good!!

2 years ago

Reply from Boomer Benefits

George, we are happy to know that Jacob could answer your questions and explain things clearly. We appreciate your 5-star review!

Sep. 28th, 2023

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Marc Colety Bennington, VT

Kelly D is the best at customer service. Everyone I dealt with at Boomer has been first rate. It's like they all trained at Disneyland on customer service.

2 years ago

Reply from Boomer Benefits

We are so glad Kelly could provide such great customer service! Your review and feedback means so much to us.

Sep. 14th, 2023

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Kaki Roy-mather

Wendy was spectacular! Stayed on the phone with me while I enrolled in my Medicare Part D. She is so kind and patient. Thank you Wendy! Kaki and Greg Mather

2 years ago

Reply from Boomer Benefits

Thanks for sharing your experience with Wendy! We are happy to know she could assist you with your Part D.

Sep. 6th, 2023

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SHELIA D BLAIR Tampa, FL

I highly recommend boomer Benefits for all stages of insurance needs. Bill W was knowledgeable and patient as he assisted my parents, sister and myself.

2 years ago

Reply from Boomer Benefits

Thanks so much for your recommendation, Shelia! We are so glad Bill could be helpful!

Jul. 21st, 2023

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David Andreas Tampa, FL

Although I had excellent assistance with healthcare benefits; the opposite was true with the drug plan. A plan was started prior to my approval. I have Cobra coverage and DID NOT need a drug plan as the time. Once the problem was identified....terrible response. Although I immediately told them this was an error; they intentionally did nothing to rectify it. Both timeliness and content of the communication was just terrible. Ultimately I ended up having to disenroll myself via Medicare and had to pay for 2 months of coverage for which I had ZERO need for it. Worked with Tina on healthcare benefits. She was knowledgeable, polite and professional. Followed up with me for months while I was in the retirement process. She provided 5 star service.

2 years ago

Reply from Boomer Benefits

Hi David - with a 1-star review, our team does a full investigation to better understand what happened. Managers look into the notes and pull the calls. I do see that our team really spent a lot of time trying to get the carrier to change the effective date but the carrier did not budge. When plans are self-enroll, it does make it difficult to make changes down the line but we understand your frustration here. Please give the Client Service Team manager, Jayme, a call for any clarification on this matter. We apologize that this is the initial impression. We look forward to being able to earn your trust going forward.

Jul. 10th, 2023

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Susan Bohls Houston, TX

Boomer Benefits was so helpful to my husband and I in signing up for our supplemental and Part D insurance. Madison M. was super helpful and attentive to our needs!

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Susan! We are so pleased to hear that Madison could be helpful to you.

Jun. 7th, 2023

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Barry W. Houston, TX

Haley W at Boomer Benefits did a great job helping us with our Medicare Part D and address change issues. She knows her stuff and is great to work with!

2 years ago

Reply from Boomer Benefits

We are so glad Haley could be so helpful to you and assist you with your Part D plan and address change issues. We appreciate you trusting us to help!

May. 31st, 2023

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Larry Bates Kingwood, TX

Such a good company with great Service. Such an easy way to navigate Medicare supplement choices. Darla F was so nice, knowledgeable and patient. HIGHLY RECOMMEND

2 years ago

Reply from Boomer Benefits

Larry, we appreciate you sharing your feedback! We are pleased to know that Darla could provide excellent customer service.

Apr. 12th, 2023

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Kim Wacker Dallas, TX

Boomer Benefits guided me thru the whole complex process! Larry W was very patient with my questions and helped me thru everything! Thank you! Highly recommend!

2 years ago

Reply from Boomer Benefits

Kim, thank you for sharing your experience with Larry! We are happy to know he could answer your questions and help make the process a bit easier. We appreciate your recommendation!

Apr. 4th, 2023

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Ralph D Davis

Jasleen S, client service rep, understood my problem and gave me feedback that I used to convince my provider to not charge me a pre approval fee for an outpatient service.

2 years ago

Reply from Boomer Benefits

We are glad Jasleen could provide you with helpful feedback! Thank you for trusting us to help.

Mar. 27th, 2023

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Stan Strathern Augusta, MI

Wife and I just signed up for G plan with Boomer Benefits. Jacob was great explaining everything and guiding us through the process. Definitely recommend Boomer Benefits!!

2 years ago

Reply from Boomer Benefits

Stan, thank you for sharing your experience! We are glad Jacob could explain things clearly and help make the process a bit easier. We appreciate your recommendation!

Jan. 11th, 2023

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Dr. Lou Fischer Tavares, FL

We had amazingly detailed service from our representative at Boomer Benefits, Tina K. As a result the transition from FL to TN was quite seemless. Thank you Tina!

2 years ago

Reply from Boomer Benefits

Thank you so much for sharing your experience with Tina! We are glad she could assist you with your Medicare coverage and your transition to TN! We greatly appreciate your review.

Jan. 10th, 2023

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Ramona S Athens, IL

Delaney M was my representative to shop for a less expensive drug plan and also a secondary payor. I'm so happy my premiums went down a LOT> Thank you, Delaney!

2 years ago

Reply from Boomer Benefits

Ramona, we are so glad Delaney could provide you with helpful customer service and help you find a more cost-effective plan! We greatly appreciate your 5-star review!

Jan. 5th, 2023

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Glenn Makoe Murphy, NC

Ally g thank you for all your help you you are a blessing thank you very much have a merry Christmas and a happy New Year it's been a joy dealing with you

2 years ago

Reply from Boomer Benefits

Glenn, thank you for sharing your experience with Ally! We are pleased to hear she could assist you. We hope you had a wonderful Christmas and have a very Happy New Year as well! We are so grateful to be able to help clients like you every day!

Dec. 27th, 2022

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B.B. Reedy Sherman, TX

I called to get some questions answered and spoke to an Angie K She was very helpful and answered all my questions. Boomer Benefits is A+ in my books.

2 years ago

Reply from Boomer Benefits

We are happy to hear that Angie could provide you with helpful assistance! Thanks for your 5-star rating.

Dec. 20th, 2022

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Lisa Richardson Champaign, IL

Chasaty A is awesome ! She is always so helpful and will guide you every step of the way!!! I couldn’t do Medicare without her!!! Thank you! Lisa Richardson

3 years ago

Reply from Boomer Benefits

Lisa, thank you for sharing your experience with Chasaty! We are happy to hear that she could provide you with helpful customer service.

Dec. 1st, 2022

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Mike S Dallas, TX

Absolutely the best service of any kind I have ever dealt with, Jacob C. was very helpful. He answered every question I had. I will recommend Boomer Benefits to everyone.

3 years ago

Reply from Boomer Benefits

We are glad Jacob could provide you with helpful service and answer your questions. Thanks so much for your recommendation!

Dec. 1st, 2022

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Letsort Arlington, TX

Haley W was friendly, patient and professional when answering my questions regarding my Medicare plans. I appreciate that she called me back in a timely manner.

3 years ago

Reply from Boomer Benefits

We are so glad Hayley could provide you with great customer service and answer your questions!

Dec. 1st, 2022

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Gary Brown Rock Hill, SC

My second time interacting with staff from BB. Bothe very positive. This time my contact was with Chasaty A and she was very helpful and professional.

3 years ago

Reply from Boomer Benefits

We are glad Chasaty could provide you with a positive customer experience and be helpful to you. Thank you for taking the time to share your feedback, Gary!

Sep. 30th, 2022

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Mark Pearson Lakeside, CA

Bree has been very helpful and informative. Best of all, she is very responsive, and always replies quickly to my email questions. Very friendly & conscientious. :)

3 years ago

Reply from Boomer Benefits

Mark, thank you for sharing your experience with Bree! We are so glad she could provide you with great customer service and answer your questions. We appreciate your feedback.

Sep. 27th, 2022

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Panagiotis Peroutseas

It was a pleasure working with Boomer Benefits. Our Plan D specialist Becca J was very helpful, polite, made everything easy to understand. ..among others. Thanks

3 years ago Edited September 6, 2022

Reply from Boomer Benefits

Thank you so much for sharing your experience! We are so glad Ally could provide you with great customer service and explain all your options. We are glad you found our webinars informative as well. Don't hesitate to call us in the future if you have any questions or concerns!

Aug. 26th, 2022

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Kathy Payne London, KY

If you need help with supplement insurance I highly recommend contacting Boomer Benefits ask for Trey D. He was awesome and made the whole experience so easy and simple.

3 years ago Edited August 24, 2022

Reply from Boomer Benefits

Kathy, we are so glad Trey could help you with a Medicare supplement plan! Thanks so much for your recommendation. We truly appreciate all your kind words!

Aug. 24th, 2022

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Pamela Jones Boardman, OR

This company knows what it is doing and is very professional. I called knowing nothing, Trey D knew exactly how to handle my situation and I got what I needed. Thanks Trey

3 years ago Edited August 22, 2022

Reply from Boomer Benefits

Pamela, we are delighted to hear we could help you find a cost-effective plan! We are glad Trey was able to get you all set up and that you trusted us to assist you with all your Medicare needs and answer all your questions. Thank you so much for all your kind words and recommendation. Please do not hesitate to call us in the future if you have any questions or concerns!

Aug. 11th, 2022

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Margaret Akita Burlingame, CA

I have had the best experience with Boomer Benefits. I recently worked with Ms. Ashley S who helped me with Medicare Part D and she was very helpful, patient and kind.

3 years ago Edited September 7, 2022

Reply from Boomer Benefits

Thank you so much for sharing your experience, Margaret! We are pleased to hear that Ally followed through in calling back and made the whole Medicare process easier for you. We truly appreciate your recommendation!

Jul. 13th, 2022

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Jerry Maggio Land O' Lakes, FL

Easy to work with, very responsive and knowledgeable Reps. Special thanks to Sydney B and Cynthia G for their help in both registration and trouble resolution efforts...

3 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words, Jerry! Thank you for sharing your experience with Sydney and Cynthia. We could not be happier knowing they were able to assist you recently.

Jun. 29th, 2022

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Josefa Garcia Capshaw Phoenix, AZ

I love Boomers they are very helpful. They call back when they say they will and they help me and resolved 3 deferent issues I had. Josefa G.. Capshaw

3 years ago

Reply from Boomer Benefits

Thank you for sharing your experience with our team! We love to receive such positive feedback about our team.

Jun. 27th, 2022

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Mel Summers Mannford, OK

Jacob C with Boomer Benefits provided thorough, patient and friendly with my Medicare supplement, Rx, dental and vision needs. I truly appreciate his assistance and guidance

3 years ago

Reply from Boomer Benefits

We are so happy to know Jacob could answer your questions, find you a cost-effective plan and ensure your coverage was in place. Don't hesitate to give us a call in the future if you have any issues, Mel!

Jun. 27th, 2022

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Elizabeth Brunton Marquette, MI

Allyson G is an awesome representative. She took care of my claims very quickly. Stayed in touch. Made the phone calls personal. Enjoyed talking with her.

3 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Elizabeth! We're so happy Allyson could assist you with your claims. We greatly appreciate your review!

May. 31st, 2022

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Lucy

Excellent service and follow-up. They provide information that helps in making an informed decision without any pressure or trying sway the decision.

3 years ago Edited June 23, 2025

Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy Kelly could help answer your questions and find the rights plan to fit your needs. Thank you for taking the time to share your experience, Lucy!

May. 31st, 2022

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Tae Naumes Grand Rapids, MI

We have used Boomer Benefits twice with great results. Our current agent, Billy W, was especially helpful. I will recommend Billy and Boomer Benefits to all of our friends!

3 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words, Tae! Thank you for sharing your experience with Billy and for the recommendation! We’re so pleased we could assist you!

May. 9th, 2022

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Sheri T Houston, TX

We had a great experience working with Boomer Benefits, and specifically, Ashlee M. Ashlee was very knowledgeable and helpful. We appreciate your help!

3 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words! Thank you for sharing your experience with Ashlee! We’re so pleased we could assist you!

Apr. 29th, 2022

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Albert Lim Sebastian, FL

My experience with Bill W, he is extremely helpful, knowledgeable and courteous. I would highly recommend them for your Medicare supplemental search. Albert

3 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Albert! Thank you for sharing your experience with Bill! We could not be happier knowing he provided such wonderful assistance and could help you recently. Thank you for the recommendation!

Apr. 8th, 2022

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Boomer Benefits Charlestown, MA

I have worked with Boomer Benefits before and I just love the service they provided for me.Yessia S was fantastic and helped me tremendously. Thank You for all the help!’

3 years ago

Reply from Boomer Benefits

Thank you for sharing your feedback! We’re thrilled Yesenia was able to help with you recently! We will pass along the kind words.

Apr. 8th, 2022

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Donna Bevill Houston, TX

Superior company. Chasaty A is a fabulous agent. Caring, knowledgeable on top of any question. She has made all matters seamless she gets a 20 star rating.

3 years ago

Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Chasaty was there to help you recently! We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!

Apr. 8th, 2022

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Jim DeGarmo Dallas, TX

Courtney M earned 5 out of five stars by being personable and knowledgeable with good communication skills. She maintained contact with me throughout my changes. Excellent.

3 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Jim! Thank you for sharing your experience with Courtney! We could not be happier knowing she provided such wonderful assistance and was able to guide you through the Medicare maze!

Mar. 31st, 2022

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S M Olney, MD

Justin K was very helpful and helped me navigate the maze of Medicare. Thanks to him I was able to select the insurance companies and get approved in a couple of days.

3 years ago

Reply from Boomer Benefits

We are so happy to know Justin could help you navigate Medicare! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Mar. 24th, 2022

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Jack Rein Laona, WI

I just turned 66. I was diagnosed with cancer 5 years ago with a recurrence happening 1 year and 6 months ago. When setting up my supplemental plan through Boomer Benefits I advised them of my situation. I told them it was imperative that I get everything right because I will not be able to pass underwriting once I am all set up. Boomer Benefits recommended Accendo Supplemental Insurance even though this company had a very limited history, assuring me that it was a subsidiary of Aetna Insurance and they would be rock solid. Well here I am one year later. I was given an increase to my premium in excess of 25% and Accendo no longer is writing policies for Wisconsin (which means this is just the beginning of large rate increases for me). And now I have no economical options available to me. Needless to say I could not be more disappointed with the advice I received.

3 years ago Edited July 10, 2023

Reply from Boomer Benefits

Hi Jack - Accendo's increases caught the whole industry off guard this year as they are part of Aetna which has historically had a good record with rate increases and we use the parent company as a guide when looking at Medigap plans offered by a subsidiary.

This is an unfortunate part of the business where no one broker can be 100% sure of what the future holds when it comes to increases. Our team does its due diligence in researching what data is available and recommending accordingly.

That said, I would encourage you to reach out to our Client Service Team. They can explore what options may be available to you. 817-249-8600

Mar. 24th, 2022

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Rosalind White Huntingtown, MD

My experience was wonderful! I was given great information, superior instructions on enrollment and a very pleasant and informative representative in Michele V.

3 years ago

Reply from Boomer Benefits

We're so happy you were connected with Michele! We hope all of our clients have the same experience as you did! Thank you for sharing!

Mar. 24th, 2022