Boomer Benefits
8.2
Overall Score
8.2
Overall Score
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Cheryl
Had to best experience with help on a claim. Emily M gave excellent customer service and my claim problem was resolved. It is comforting to know Boomer Benefits is there when help is needed. I called the billing dept and the insurance company, to no avail, to try to understand my bill. Also, left a message, as instructed, and received no call back. That is when I called Boomer Benefits and they were quick to return my call and get my questions answered. I am so happy with Emily M and Boomer Benefits!!
1 month ago
Reply from Boomer Benefits
We’re so happy to hear that Emily could solve your claim issue and take some of the weight off your shoulders, Cheryl! It can be difficult to navigate issues like this on your own, so we’re glad she was there to help. Thank you for sharing!
Mar. 24th, 2025
Lacie James
Several days ago I reached out to Boomer Benefits to get help with signing up for our Medicare and supplement plans. Gabe G. was awesome to work with. He was knowledgeable, efficient and most importantly, patient with my husband and me.
He made the process so easy and it is comforting to know Boomer Benefits will be there to help with any problems we may have with Medicare in the future.
1 month ago
Reply from Boomer Benefits
Thanks so much for sharing this, Lacie! We’re so happy Gabe was there to help and guide you through your options with your best interests in mind! Don’t hesitate to give us a call in the future!
Mar. 19th, 2025
JoAnne TARANTINO
I like to thank Boomer Benefits and their representative Georgio A. P.. Georgio assisted me in the difficult task of navigating and understanding the Medicare process after I retired in November, 2024. He was extremely thorough, professional and patient. After a delayed process since I was late claiming Medicare Part B, I now have my medicare card and waiting on my package for parts C and D. Thank you very much Georgio, I'll be spreading the word around regarding how great Boomer Benefits is!
1 month ago
Reply from Boomer Benefits
We are pleased to hear that Georgio could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 17th, 2025
Review Source
Chris McGinty
Shellie A was an awesome agent! She made suggestions for other supplements to bring my costs down. After reviewing my options, she walked me through the application process. Today I got my approval and she even went so far as to call my previous provider to cancel that plan so I would not get double billed. I highly recommend the services of Boomer Benefits. They have never let me down. They go above and beyond to have top rated customer service.
1 month ago
Reply from Boomer Benefits
We are pleased to hear that Shellie could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 14th, 2025
Review Source
Val Poulton
Sydney V worked hard to help me when my claim was denied by Medicare. I worked on it myself for several weeks, contacting my doctor and the provider to get it straightened out. I got nowhere. It took several more weeks after Sydney became involved. She was relentless and finally the provider got their act together, resubmitting the information and Medicare and my supplement paid.
1 month ago
Reply from Boomer Benefits
That’s wonderful to hear, Val! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Mar. 12th, 2025
Review Source
Alice Delannoy
As a new retiree, Boomer Benefits has helped me figure out which insurance is best for me. They have also helped me resolve payment issues between the medical billing, Medicare, and my supplemental insurance. I would like to recognize Amber P, who has stayed on top of the billings until they were resolved. She stayed in communication with me with current statuses and what the issues were. I greatly appreciate her service.
1 month ago
Reply from Boomer Benefits
We are happy to know Amber could be helpful. Thanks so much for your review!
Mar. 12th, 2025
Leslie
I worked with Cecilia A, who has stood by my side in trying to straighten out a huge Medicare mess (not caused by Boomer Benefits). She's been incredible. She took some administrative tasks off my hands, then followed up to confirm that she'd completed then. She joined me on the phone with insurers and Medicare, making sure that we asked the right questions and covered all the bases to straighten out the problem. She's gone above and beyond, and isn't done yet!
1 month ago
Reply from Boomer Benefits
Leslie, we are pleased to hear that Cecilia could provide such helpful customer service to help you resolve an issue. We greatly appreciate your review!
Mar. 11th, 2025
Review Source
Rod Seba
I had a question regarding a bill that I received. I called Boomer Benefits for assistance, & within a day, Alexis P called me back & explained why I had received the bill. I was very happy with the quick response, & was overjoyed that I didn't have to spend a significant amount of my time trying to figure out whether the bill was legit or not. Alexis was very polite & professional in her response, as well as having a sense of humor during her assistance. I would highly recommend Alexis & Boomer Benefits to anyone!
1 month ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Rod! Thank you for sharing your experience with Alexis!
Mar. 11th, 2025
Review Source
Dana Hanna
I was very nervous about signing up for Medicare until a friend referred me to Boomer Benefits . Then everything was easy and stress free after that . What a great company offering beyond 5 star service . A special shout out to Darla F for her educating me and assistance with selecting medical supplemental coverage . Also a special shout out to Paisley B for her knowledge and assistance with prescription coverage . Both were delightful to work with and SO helpful .
Thank you !!!!
1 month ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Darla and Paisley. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Mar. 7th, 2025
Review Source
Karen Buckels
From the beginning, Boomer Benefits has been amazing to work with. They helped me get the best policies for my husband and me (shoutout to Shawn F!). When I had an issue with Medicare I first contacted Shawn, who turned my issue over to Sophia R. Sophia walked me through getting the issue corrected. All calls were returned very quickly, and the issue has been resolved! Both Shawn and Sophia have been a pleasure to work with. Would give more stars if possible!!!
1 month ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Shawn and Sophia. Thank you for sharing!
Mar. 5th, 2025
Review Source
Kara Johnston
Working with Boomer Benefits Client Assistance folks has been a win for me! Negotiating all of the complex rules in Medicare is overwhelming and I'm so pleased with the diligence that Boomer Benefits and Michele S. have provided me. I tried several times to work with both the clinic and Medicare to relay the issue I found and I couldn't get either one of them to resolve it. I turned to Michele for help and she then worked with the clinic and Medicare and eventually got the clinic to submit the correct "billing code" which then Medicare accepted for payment. Hurray for Boomer Benefits!!!
1 month ago
Reply from Boomer Benefits
That’s wonderful to hear, Kara! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Mar. 5th, 2025
Kristi Lara
Best customer service ever !
Risheena W was excellent throughout our interactions. She was so helpful and a great listener ! She was thorough in answering all my questions promptly. She is delightful to talk to ! Thank you Boomer Benefits for the above & beyond service that you offer to those in need of assistance with the very complicated process of Medicare supplements!
1 month ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Risheena! We are glad she could assist you and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Mar. 5th, 2025
Domonick I
I signed up for Medicare through Boomer Benefits because of their customer service. I have not been disappointed. I recently had a billing issue and contacted BB. The agent assign to handle my issue was Sydney Immediate Movers & Storage who was exceptional. She kept me apprised of her progress and resolved my issue. She was
as I stated above exceptional 5+!
1 month ago
Reply from Boomer Benefits
We are happy to know Sydney could be helpful. Thanks so much for your review!
Feb. 28th, 2025
Review Source
Brett Davidson
Shawn F was the agent I worked with and he can't be recommended enough. A 6 star performer (on a 5 star scale). High integrity, industrious, efficient and knowledgeable about the complexities of Medicare; he's focused on what's best for the client.
I know the decision we came to in the end was the best one for me and my current situation. Almost like a custom-fit plan. Many thanks to Boomer Benefits and Shawn
1 month ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Shawn was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 28th, 2025
Review Source
Whatever
I talked to Jeff B regarding my current supplemental insurance. United Health keeps raising their rates $20 every two years. Twenty dollars may not be a big deal for some folks but it builds up after a few years along with the increase in deductibles. Jeff was helpful in finding a better deal. Aetna did a sneaky increase in Plan D. Sending you a policy and on page 5 tell you the increase of 34.10. Instead of letting you know their premiums are going up via email or first page of the policy! Jeff was gracious stating in October I could call him regarding Plan D (prescription coverage) and he would help me find a better plan. I have his name & info on my calendar for October 1st!
Yes, Jeff offered links for a review which I am glad he did! I wanted to leave a positive review. I encourage my friends who are retiring or close to it to use Boomer Benefits
2 months ago
Reply from Boomer Benefits
We are so happy that Jeff could assist you with your Part D plan choices. Thank you for trusting us to help you, it means the world to us!
Feb. 20th, 2025
Dan Israel
My wife and I mistakenly though she was going to lose her employee sponsored policy on retirement at 65. An agent named Wendy H helped us select a Part D and G and enroll. She gave us all the right information and answers to make us feel confident in her and trust in Boomers. Fast forward 3 weeks and we find out we will have coverage under her state employee retirement. We called Boomers again and spent a lot of time cancelling those policies. Asia J-R spent just as much time with us dis-enrolling from our G and D policies. She had us connected to those providers on three way calls while guiding us through and over all the steps/hurdles along the way. I can't imagine having to do this without Boomers. We are fans now and forever. Thank You agents and Boomers!
2 months ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Dan!
Feb. 20th, 2025
Review Source
Susan Dugan
I originally signed up for a plan but skipped part D because I didn’t think I would need it since I use the VA hospital’s pharmacy. Well, recently I used a VA telemedicine doctor who prescribed medication, and as I didn’t want to travel 28 miles to the VA pharmacy, I asked to have it filled at a CVS pharmacy close by. Unfortunately, they couldn’t or wouldn’t try to process it because it wasn’t part of my Medicare or Tricare. So after two days and a long trip to the VA clinic, I contacted BB Client Services. Calvon T. was able to find a similar plan that not only included part D, but cost less. He was very knowledgeable, not pushy, answered my questions, and was very easy to understand. I will definitely recommend Boomer Benefits to others!
2 months ago
Reply from Boomer Benefits
We are pleased to hear that Calvon could assist you! Thanks so much for your recommendation, we truly appreciate it!
Feb. 17th, 2025
Review Source
Juan Martinez
I want to recognize Sydney V for her excellent job in helping me with a double billing from my cataract surgeries. As soon I called Boomer Benefits, she took full control in helping resolve this double billing. She was very responsive with excellent communication as she progressed working with the doctor’s billing department. Sydney was very diligent in contacting them and working to resolve the issue with all the documentation from Medicare and all billing receipts. Finally, the double billing issue was resolved and fixed.
This is the reason my wife and I always use Boomers Benefits for all our Medicare supplement and prescriptions plans (Part D). In addition, their customer service and support is far beyond five stars. If we have to rate them, we will give them a 10 stars rating.
Sidney, thanks again for all your support helping resolved this double billing issue !!!!
2 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Juan! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Feb. 17th, 2025
michelle conroy
Just started to use Boomer Benefits and am so grateful for all the help we received from Jessica and Sherrie A. We could not of maneuvered through all of the "plans" with out their help. Jessica explained everything and helped us decide which plans to enroll in by showing us numerous options. She also guided us through each plans enrollment. Sherrie help me with a problem on my drug plan and stayed with me on the phone with medicare for almost 2 hours. She then found me a new plan before my window on enrollment was about to close. Could not of done this without them! Two amazing and knowledgeable people. Thank you to Boomer Benefits!!!
Michelle C
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about our team! We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 12th, 2025
Review Source
Karen D
I am so very grateful for Boomer Benefits. When I retired last year, Kelly G walked me through the whole Medicare process and helped me sign up for a Medigap Plan G. Today, one year later, Jeff B is helping me switch to a different, lower cost insurance company, because the one I'm currently with is increasing my premium by A LOT. Both Kelly and Jeff clearly know the business. Today, Jeff answered all my questions and concerns, and I feel confident that I am making a good decision for the coming year. My experience with BB has been very positive. Everyone I have spoken with from the beginning has been friendly, professional, and knowledgeable. I appreciate all of you so very much!
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Kelly and Jeff. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 11th, 2025
Review Source
Averyr
2 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience! We are pleased to hear that Sarah could help you explore your Medicare options and assist you initially. We're also proud to hear that Asia could be there for you as well to try and help you resolve an issue. Your trust in us to help means so much to us. Please don't hesitate to reach out in the future if you ever have any questions or concerns!
Feb. 3rd, 2025
Review Source
dave campbell
Turning 65 tomorrow and new to Medicare coverage. Called Boomer Benefits support line with questions and instantly spoke to a live support technician. Was quickly routed to customer support rep Harli J. Harli was very professional on the phone, connected us to Blue Cross Blue Shield and stayed on the support call for the duration. An excellent first time experience for me.! Boomer Benefits was referred to me and is an outstanding company to handle your Medicare requirements. I've already successfully referred Boomer Benefits to others and they were extremely appreciative. Looking forward to many years of satisfied customer support!
2 months ago
Reply from Boomer Benefits
Thanks for your review, Dave! We are happy to hear that Harli could provide you with helpful customer service.
Feb. 3rd, 2025
Mary
I first contacted Boomers Benefits 3 yrs ago as I was researching Medicare, Medicare supplements, drug plans, etc. They answered questions about everything & talked me through everything till I was signed up for what I needed @ the best possible price.
In Nov, 2024, I found out my drug plan was increasing 4x its monthly rate + a $10 copay but I had not received any notification of the rate increase.
This is where Emily M comes in: When I called BB in Dec. 2024, Emily took my information & also mentioned that she had other clients who also did not receive notification of a rate increase. She then set up an appointment via a 3 way call w/a Medicare representative so I could file a complaint re lack of notification. Two weeks after that, Emily contacted me re special enrollment period for a prescription drug plan but, only a Medicare rep could complete the application . She found a rep who knew something about this extended period and again, via a 3 way call, I was able to change my drug plan!!
I cannot thank Emily M enough with helping me find another drug plan especially with the original enrollment period having ended a month before.
I will continue to recommend Boomers Benefits to friends who are approaching Medicare age.
2 months ago
Reply from Boomer Benefits
Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience with Emily. It truly means the world to us that you trust us to help with your Medicare needs!
Jan. 30th, 2025
Robert Pascal
I am very satisfied with the service Boomer Benefits provides. I called Boomer Benefits
with questions about health plan I signed up for and had the pleasure of speaking to BB representative Melanie K. Melanie answered all my questions. Melanie is very knowledgeable and was very helpful explaining my benefits in a manner in which was very easy to understand. I highly recommend BB to anyone seeking health insurance plan.
Thank you BB,
Robert P.
2 months ago
Reply from Boomer Benefits
Thank you, Robert, for allowing Melanie to assist you. We're glad she could answer your questions and provide you with great customer service. We appreciate your recommendation!
Jan. 30th, 2025
Mike Bamert
Amber P from Boomer Benefits resolved a billing issue that I had and followed up with me exactly like she said that she would when I first contacted her. Thank you Amber!
1 week ago
Reply from Boomer Benefits
We are happy to know Amber could be helpful. Thanks so much for your review!
Apr. 16th, 2025
Review Source
Marie Kammerer
I have just signed up for my Medigap plan using Boomer Benefits. Tina K was absolutely wonderful with helping me through this stressful decision. Thank you so much!
1 week ago
Reply from Boomer Benefits
Thanks so much for sharing this, Marie! We’re so happy Tina was able to help you find a plan!
Apr. 16th, 2025
brenda warkow
Ashlee M was extremely helpful and explained Medicare and Medigap options to me. She answered all my questions and made the entire process of signing up extremely easy! Thank you!!!
2 weeks ago
Reply from Boomer Benefits
We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Brenda! Thanks for sharing your experience with Ashlee!
Apr. 16th, 2025
Review Source
Teresa Studstill
Amy Evans was wonderful and got our answers quickly! I was stressed out and got no answers on my claim. Amy swooped in and handed everything as soon as she had all the info she needed from us. I can’t thank her enough
3 weeks ago
Reply from Boomer Benefits
That’s wonderful to hear, Teresa! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 7th, 2025
Review Source
Jennifer Johnson
Sophia was outstanding in helping me correct my middle name/initial with Social Security and my various policies. She gave me efficient information for the steps I should take, and she also followed up to make sure everything was in order.
1 month ago
Reply from Boomer Benefits
So happy to hear that, Jennifer! Thanks for sharing your experience with Sophia!
Mar. 28th, 2025
Vicki
Absolutely loved not being pressured into a particular plan. From the video overview by the president of the company to the professionalism of Sarah Daniels something I’ve been dreading was painless! Thank you for making this process so easy.
1 month ago
Reply from Boomer Benefits
We are happy to know Sarah could be helpful. Thanks so much for your review!
Mar. 28th, 2025
Review Source
Rocky Roads
Boomer took on the responsibility of ensuring that my wife's surgery was completely covered by our Supplement insurance company. All parties were not given the information by the hospital staff and were were billing us directly. Thank you to Jasmine who diligently tracked this all down and made sure every one was paid.
1 month ago
Reply from Boomer Benefits
That's wonderful to hear! Thanks so much for sharing your experience with Jasmine!
Mar. 24th, 2025
Review Source
D Yates
I have used Boomer Benefits 5 years ago. All of them have been extremely professional and knowledgeable. This past week I wanted to change my Plan G as the original carrier had gone up. Rachael W immediately put me with another group and saved me over $100 a month. She was very efficient and so nice!
1 month ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Rachael assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing!
Mar. 21st, 2025
Ella Pokryshevskaya
My husband and I just signed up for a supplement plan with Billy W and he was great. He was very helpful in explaining all of our options regarding Medicare and supplement plans. We were grateful to Billy for helping my husband and I make our decision. We love Boomer Benefits.
1 month ago
Reply from Boomer Benefits
Thanks so much for sharing this, Ella! We’re so happy Billy was able to help you both find a plan!
Mar. 21st, 2025
Review Source
Chris
Jasmine D has been working on my unpaid claims for months! Due to her guidance and persistance, the claims were finally paid. She has great follow up and is a great advocate. I highly recommend Boomer Benefits. They have the best staff!
1 month ago
Reply from Boomer Benefits
We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 19th, 2025
Jack
Derar Friends,
I just want to take a moment to say how greatful I am to Boomer Benifits especially Andrew L for helping me navigate through the difficulties of setting up my benefits. Andrew did it all and saved me hundreds of dollars a month. Thank you Sir I really appreciate you.
1 month ago
Reply from Boomer Benefits
We are happy to know Andrew could be helpful. Thanks so much for your review!
Mar. 11th, 2025
Review Source
David Rinehart
I had a question about a bill I had received and Michele from Boomer Benefits was most helpful in resolving the issue. She asked me a couple of questions and said she would get back to me, which she did within a few days! She had a clear explanation of the situation and answered all my questions. Excellent service!
1 month ago
Reply from Boomer Benefits
David, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thank you for sharing your experience with Michele!
Mar. 11th, 2025
Review Source
Carol Martindale
We were introduced to Boomer Benefits three years ago when my husband retired, and have been very pleased with everyone we have worked with along the way. Recently, I, too have utilized their services. Emily M. has been very helpful regarding a Part D issue, and following up with me to get it resolved. Carol M.
1 month ago
Reply from Boomer Benefits
We are happy to know Emily could be helpful. Thanks so much for your review!
Mar. 11th, 2025
Review Source
R Hense
I cannot recommend Boomer Benefits enough! Any representative that I have spoken with in the last two years has always been so helpful. Natasha R has been my go to lately and she responds to emails quickly and explains things clearly. I never hesitate to contact her if I have any questions .
1 month ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents! Thanks so much for your review!
Mar. 7th, 2025
Review Source
M Villarrubia
Michelle W was a great help to me and my wife in reassess ing our Medicare Supplemental Insurance. She quickly sent us the information we needed to make our decisions. She listened well, was quite knowledgeable, and answered well the questions we had. Once again, Boomer Benefits has provided us a great service. Highly recommended!
1 month ago
Reply from Boomer Benefits
We are pleased to hear that Michelle could assist you! Thanks so much for your recommendation, we truly appreciate it!
Mar. 7th, 2025
Christine Dye
I worked with Lisa C and had a very good experience. She helped me find a less expensive plan and go through underwriting. She was very professional and answered all my (numerous) questions in a timely manner. I'd be happy to work with Lisa again in the future!
1 month ago Edited March 10, 2025
Reply from Boomer Benefits
Thanks for sharing your experience with Lisa!
Mar. 7th, 2025
Review Source
Michael Black
Excellent Customer Service! Sarah K was superb! Professional, First Class Service! Her explanation of the Medicare benefits available to me was Great! Patient, Polite and on top of it all! Calls, email and text was seamless and on point!
Great Job!
1 month ago
Reply from Boomer Benefits
Thanks for sharing your experience with Sarah!
Feb. 28th, 2025
Review Source
Cindy Bentley
I was having another bad day concerning my Healthcare coverage, when I got a phone call from Madi. She helped me transition from a bad experience to a different company.
Through our call, Madi got me a way better plan with a nationally recognized company.
Plus, she was a wonderful person.
1 month ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Cindy! Thank you for sharing your experience with Madi!
Feb. 28th, 2025
Review Source
RHoch
so appreciative of the high quality service I received from Stephen Arellano,
He is very efficient, very easy to listen to and understand. very polite,
He is definitely an asset to your company! Thank him again for his help in
getting me signed up for a new supplemental plan!
Robert H
1 month ago
Reply from Boomer Benefits
Thanks for sharing! We’ll pass along the kind words!
Feb. 28th, 2025
Review Source
Linda Y.
The folks at Boomer Benefits have been very helpful in educating me about supplemental plans and the quirks of how those plans work in my state. I am also going to be moving to another state this year, so I had to learn about what to consider both before and after my move. Jonah B in particular was very helpful with this. To be honest, I did not have the best interaction with the broker who I initially worked with, but Boomer Benefits was very quick to re-assign me to work with someone else which I appreciated.
2 months ago
Reply from Boomer Benefits
We are happy to know Jonathan could be helpful. Thanks so much for your review!
Feb. 26th, 2025
Review Source
Trisha Dugan
We had an issue where a hospital was not billing our supplemental plan, and billing us instead. I contacted Boomer Benefits and they set me up with Michelle S. She was amazing. She worked with the hospital and insurance companies for several months to get the issue resolved - and not only got the bills to me stopped, she got us a refund for things we shouldn't have been charged for. Michelle is excellent. She stayed in contact and never let the issue drop. Thank you Michelle!
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Michelle. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.
Feb. 20th, 2025
Karen Torres
I love Boomer Benefits! They have helped me so many times since last year. I spoke with Craig B today about an issue I had and he helped me work through it. He is kind and very knowledgeable. We ended the conversation with a positive plan of action. Going onto traditional Medicare with supplement Plans G & D was so confusing. BB helped me to figure out what would be best fir me.
2 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Karen! We're so happy to know Craig could get you everything you needed and answer all your questions! We greatly appreciate your review.
Feb. 20th, 2025
Review Source
Sandee Rice
We love BOOMER BENEFITS! This is the second time we have used them . Darius B was very efficient and knowledgeable and helped us with a new plan that helped us with a plan that fit our needs and budget.
Very clear spoken and explained everything so well. Very patient with us also which is HUGE as we are older and not understanding on some things. Fantastic guy! We are grateful he made it all so easy. Thank you, Darius!
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Darius. We’re so happy to know he was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 20th, 2025
Prakash Desai
I would like to recognize Boomer Benefits, in particular Tiffany M, Client Support team member.
Tiffany helped me fix the issues I had with my Medicare Supplement plan with Cigna. She called me several times over a week, until all issues were resolved. She also educated me on issues that I had additional questions about.
Tiffany, thanks for all your help and keep up with the Great service you provide.
2 months ago Edited April 7, 2025
Reply from Boomer Benefits
Thanks for sharing your experience with Amy!
Feb. 17th, 2025
Robert Klein
Boomer Benefits did an excellent job in discussing all of my Medicare options for supplemental insurance and part D prescription drug plans.
They made the enrollment process easy and walked us through all of the information they required.
They have followed up after our enrollment period to make sure we had all of the information we required and the insurance carrier had sent us the requested information.
We are totally satisfied with our Boomer Benefits representative.
They provided us their direct number and we have been able to get service every time we have called with questions.
2 months ago
Reply from Boomer Benefits
Robert, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!
Feb. 13th, 2025
Paula Burns
I came looking for confirmation of my Medicare knowledge, what I received was 5 star service from Representative Haley Stroud. ( I have recently retired but spent the last 11 years managing a call center team for a pharmacy benefits manager.) Haley’s level of professionalism was outstanding. She is extremely knowledgeable and thorough.
Thank you for your kindness and high level of customer service!
Paula Burns
2 months ago
Reply from Boomer Benefits
Paula, we are so happy you were connected with Haley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!
Feb. 13th, 2025
