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8.2

Overall Score

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Jodi Mayer

Andrew M from Boomer Benefits is amazing! He was very knowledgeable about medigap plans. It is difficult to know which company's plan to pick since they technically offer the same things. He was able to share information about historical rate increases, customer service and ratings. I spoke to a couple other Medicare brokers and they did not share that information which made it difficult to choose a plan. Andrew helped us sign up and was responsive when we had questions. We also like that Boomer Benefits has a customer service department that helps you if you have issues in the future. They also assisted us in picking a part D plan. Highly recommend!

1 month ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Andrew! We’ll pass along the kind words!

Apr. 28th, 2025

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Ann M

Boomer Benefits has been very helpful in my search for supplemental benefits. Stephanie Aycock is an exceptional asset to the firm and was helpful in my recent change.

13 hours ago

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Darlene Smith

So glad we signed up with Boomers Benefit's! The plans that’s that we chose have been great for us. We want to thank Alexis P for her assistance and quick response!

6 days ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Darlene! We are pleased to know Alexis could assist you.

Jun. 18th, 2025

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Jim Mumaugh

Juliette T was excellent. Completely thorough, kind, patient, understanding, extremely knowledgeable, professional and she helped me greatly walking me through the entire process

1 week ago Edited June 6, 2025

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review!

Jun. 9th, 2025

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Marsheila Shelton

I loved the help I received. The person I worked with was very knowledgeable and helpful. She explained everything in terms I could understand. Answered all of my questions. Thanks Tina.

1 week ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Marsheila! We're so happy to know Tina could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 6th, 2025

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Mona Flinn

Wendy H was wonderful assisting my husband and myself get coverage since my retirement in early May. She was always available to answer any questions and very helpful. I don't know what we would have done without her. I do plan on contacting her whenever I need assistance. Thank you Wendy!

2 weeks ago

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Reply from Boomer Benefits

We are happy to know Wendy could be helpful. Thanks so much for your review!

Jun. 6th, 2025

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Naoko Lawrence

Calvin has been working on my case since February. He is very punctual and very detail oriented. He is constantly trying his best to help me. I feel fortunate to have him working on my case. His demeanor is professional and calm. I appreciate Calvin!

3 weeks ago

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Reply from Boomer Benefits

So happy to hear that, Naoko. Thanks for sharing! We’ll pass along the kind words!

Jun. 2nd, 2025

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Laura C

I have to thank Mr. Colton G. for really helping me with my Medicare change. I’m very happy that I made the call as I sometimes don’t trust myself and Colton made it SO easy! Please don’t hesitate to call Boomer Benefits for any assistance. I am saving so much money per month. Thank you Colton! Friday night lights # 45

3 weeks ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Laura! Thank you for sharing your experience with Colton!

Jun. 2nd, 2025

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Mary Ellen Wuellner

I worked with Bill W at Boomer Benefits to sort through the Medicare options available to me. I have been stressed out over the process and he simplified it greatly. I would (and actually have - just today) recommend Boomer Benefits to anyone going through the Medicare selection and sign-up process.

3 weeks ago

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Reply from Boomer Benefits

We are pleased to hear that Bill could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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madill68@yahoo.com

Jozzlynn A has provided excellent service to me in my recent relocation. She advised me wisely for my need to get a new prescription drug service and other items. She has followed up with me and helped with changes to other insurance issues. I have been a Boomer Benefits user for at least 10 years. They have always been extremely helpful.

4 weeks ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, and for sharing your experience with Jozzlynn!

May. 23rd, 2025

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Cynthia Mitchell

I just completed my Medicare enrollment with Andrew M. Thanks to him I feel assured that the plan I chose is the right one for my needs. He helped me compare different plans and knew the answer to all my questions. Very pleasant to deal with! Thank you Andrew!!!

4 weeks ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Cynthia! We're so happy to know Andrew could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Brian M

I needed a guide to help me through the application process- found Boomer Benefits through an Internet Search. I worked with Tina and she was very knowledgeable and the plan we selected was a good fit for me. I would recommend her to anyone looking to signup for Medicare.

4 weeks ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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Denise Halliburton

Boomer Benefits has educated and supported me regarding Medicare benefits for the past eight years. Last year I was notified that Medicare wouldn’t cover a complete blood cell count that my doctor ordered. I contacted Boomer Benefits for help. Michele S worked with me from 09/24/24 - 05/12 /24 to get resolution. I owe no money to Pathology Laboratory, inc., as a result of her tireless efforts! Michele supported me through three seasons, calling me, my physician and the laboratory repeatedly for corrections and processing. I can’t thank Michele S and Boomer Benefits enough!

1 month ago

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Reply from Boomer Benefits

Denise, we are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Cay

I am grateful to have Boomer Benefits to advocate for me. Every interaction I have with them gives me clarity & I would be much less informed without them. Today, Ms. Kailey H worked with me for over an hour to contact my secondary insurance company & Medicare on a fraudulent claim. Thank-you Boomer Benefits! I’m mildly confused by the question about being a paying customer of Boomer. I personally don’t pay anything to Boomer. I’m aware that they are reimbursed by the insurance companies they represent.

1 month ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Kailey. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.

May. 15th, 2025

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Ray Bronner

Outstanding customer service. I've been a customer for years and recently needed to change my supplemental plan. Marriam S found great options at a lower cost and completely handled the transfer on my behalf. This was so simple and it only took a few minutes. Was delighted to have Marriam as my representative and highly recommend Boomer Benefits!

1 month ago

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Reply from Boomer Benefits

We are pleased to hear that Marriam could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Mr. Richard

Customer Review Video

1 month ago Edited May 9, 2025

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Reply from Boomer Benefits

We're thrilled to know Cheyanne could provide you with helpful customer service! Thank you for trusting us to help with your needs. It means the world to us!

Jan. 19th, 2024

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Frederick Lanni

Prior to my retirement, my wife contacted Boomer Benefits for recommendations and assistance in setting up a Medicare supplement plan. We approved their recommendation and are pleased with the result. After I retired, I quickly found out that the first medical claim to come in to my Medicare account was denied erroneously (by Medicare). I contacted Boomer Benefits for help on this matter. Their representative Briana P. quickly responded to my inquiry (by both email and phone) and expertly got the error corrected. F. Lanni

1 month ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frederick! We’re so happy to know Briana was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Bernie Whelan

Working with Stephen A was a pleasurable experience. My wife and I received our yearly policy increase for our United Healthcare Plan N Medigap policy. After contacting Boomer Benefits and working with Stephen, he found us a new Plan N policy with Cigna that was less expensive than our current Plan N policy. Stephan was extremely professional and patient as we worked our way through the underwriting process. Thank you Stephen for your assistance!!

1 month ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bernie!

May. 7th, 2025

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Gloria Burleson

I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!

1 month ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!

May. 5th, 2025

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Kaleen Sue Wineinger

In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle. I chose part G because it offers benefits overseas and I love to travel. Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%. Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.

1 month ago

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Reply from Boomer Benefits

That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 30th, 2025

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Liza Freiberger

So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze! Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for my changing needs!

1 month ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Dan Colby

Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!

1 month ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Kira Kamenker

Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me. This year I called Lisa again and got the same level of cervice and help. I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!! I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!

1 month ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Apr. 28th, 2025

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Jon MacGillis (Flgator)

I recommend Boomer Benefits to anyone looking for the peace of mind now and in the future that you are getting the best advise on what Supplement to sign up for and getting assistance in resolving bills from providers. I have been working with Sydney G, Representative, and give her a 10 out 10 for customer service. She responds to inquiries promptly and is dedicated to resolving bills with insurance providers.

1 month ago

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Reply from Boomer Benefits

We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 28th, 2025

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Charlie Adams

Three years ago I contacted Boomer to help me select a Supplemental Medicare Plan. They were great. Then my husband died in January 2025 and immediately United Health raised my premium! Then if that wasn't enough they sent me a letter indicating that they were raising my premium to a ridiculous amount starting June 2025 even though I hardly ever used it. I contacted Boomer and spoke with Ashley S who was amazing! She listened to me and immediately recommended Humana. We filled out the Humana Questionnaire and Ashley took it from there. Within about 2 weeks I heard from Humana that they accepted me. Ashley called Humana with me on the phone and she also contacted United Health with me on the phone. She was diligent, hands-on and reliable. I told her I will be contacting her in October when the drug plan can be changed because I am not using Aetna.

2 months ago

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Reply from Boomer Benefits

We are deeply sorry for your loss! We are so happy to know that Ashley could assist you through this switch. Thank you for trusting us to help you, it means the world to us!

Apr. 11th, 2025

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Deb L

I cannot praise and recommend Ashley S highly enough! I have been working with her for the last 2-3 years and she provides phenomenal and thoughtful guidance. Her investigations and responses to my questions, especially regarding various plan options that would be best for me, are thorough and I am extremely confident that she has my best interests in mind with any recommendations she provides me. She is interested in me, my life, and my current and future situations. She is also extremely resourceful and has so much knowledge to recall or at her fingertips. She responds to me when she says she will and is always prepared for our discussions. Her caring and support always exceeds my expectations. She is an amazing representative for Boomer Benefits and I am so appreciative!

2 months ago

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Reply from Boomer Benefits

So happy to hear that, Deb! Thanks so much for sharing your experience with Ashley. We will pass along the kind words!

Apr. 9th, 2025

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Rick Gregory

For the past three years, I have been using Boomer Benefits to help work through the many options for Medicare. Each year, I work with a Boomer Benefits representative to ensure we get the best coverage price. Rhiannon helped us with our Part B and Part D plans this year. She provided good options and helped us through the process of any changes we made to our coverage. In other words, she did a great job! I have and will continue to recommend Boomer Benefits to those needing to figure out the various Medicare options and who need an advocate when questions arise regarding Medicare coverage.

2 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Rick! Thank you for sharing your experience with Rhiannon!

Apr. 9th, 2025

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Patty Kimble

Kevin Barron was a huge help with my medicare supplement. I appreciate the time spent answering my questions. Thank you, Kevin!

2 days ago

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Madeleine H Stilwell

Rachael W did an exceptional job helping me to review and choose a new Supplemental policy. She was courteous, efficient and professional. Thanks for your help!

1 week ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Madeleine! We’re so happy Rachael was able to help you find a plan!

Jun. 13th, 2025

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Thelma Huttunen

Julia P is very knowledgeable and professional to talk to. Very patient in explaining and answering my questions. She sounds like she really like what she does. Easy to talk to. Shes an asset to the company.

2 weeks ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 6th, 2025

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Dorothy Annette

Boomer Benefits is consistently great to work with. Vivian N worked diligently to follow up with care and made sure all my concerns were addressed. Professional and knowledgeable, Boomer Benefits makes things easy!

3 weeks ago

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Reply from Boomer Benefits

We are happy to know Vivian could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Melanie Pager

I love Boomer Benefits! They are a wealth of information and specific help when needed. Jasmine D has been a great help to me as she has persevered for a year to resolve my issue. Thank you!!

3 weeks ago

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Reply from Boomer Benefits

Melanie, we are pleased to hear that Jasmine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 23rd, 2025

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Michelle Jacobs

Kelly D was very helpful, she answered all my questions about supplement policies and found the perfect one for my needs! I would highly recommend Kelly at Boomer Benefits for ALL your Medicare questions! Thank you Kelly!!

4 weeks ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Michelle! We're so happy to know Kelly could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Wayne Gatliff

Jacob C was a blessing for us. He explained our best options, provided valuable insight, and helped us navigate the world of Medicare Advantage. Boomer Benefits and Jacob made the process understandable and manageable.

4 weeks ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Wayne! Thank you for sharing your experience with Jacob!

May. 23rd, 2025

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Donna Kay

This company has incredibly knowledgeable staff in all aspects of Medicare. Thank you Barbara R for your extreme patience in explaining and resolving issues for both myself and my husband. People - do not try to navigate Medicare alone - contact Boomer Benefits!

1 month ago

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Reply from Boomer Benefits

We are happy to know Barbara could be helpful. Thanks so much for your review!

May. 21st, 2025

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ROBERT E PRITCHARD

I wanted to share my positive experience using Boomer Benefits before, during and after enrolling my Medicare Part G supplement. Mr. Harrison L assisted me and was concise, clear and prompt in assisting me with my needs. Thank you, Harrison!

1 month ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

May. 21st, 2025

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Deborah Coffey

Amy E was so helpful in digging into an insurance claim issue that I was not able to get an answer on by myself. She got back to me in a timely way and explained the details of what and why the charge to me was a legitimate part of my yearly deductible. I learned something that I can apply in the future.

1 month ago

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Reply from Boomer Benefits

Deborah, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

May. 15th, 2025

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Lisa B

I would like to commend Boomer Benefits for their outstanding commitment to customer service and knowledge of all things Medicare. Representative, Kailey H, that I have had the pleasure of working with is exceptional. Thank you for having Kailey as one of your team members.

1 month ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kailey! We’ll pass along the kind words!

May. 15th, 2025

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Thomas Brownlee

Amber P's is outstanding. My wife and I had a bill from Quest that insurance would not pay and never should have been charged. We fought this for almost 1 year. Amber got this cleared and saved us over 500.00. Thank you Amber !

1 month ago

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Reply from Boomer Benefits

We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Marguerite

I worked with Allison B and Claire H to select my Supplement and Drug plan. Both were fantastic at guiding & explaining my options, answering my questions and allaying my anxiety around these decisions. I am recommending you to all of my friends who are turning 65 with me this year. Thank you!

1 month ago

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Reply from Boomer Benefits

We are pleased to hear that Allison and Claire could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Jeffrey Hanson

Have begun a relationship with Boomer Benefits and spoke with Ms. N Stein about a deductible issue. She was very pleasant to deal with and answered my questions and I think we resolved the problem. It is very nice having this call in service to help deal with the complicated issues of Medicare.

1 month ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

May. 15th, 2025

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Diana

Boomer Benefits is the best! I have worked with several different representatives over the past several years and every one of them provided 5-star service in helping me with navigating the medicare system. Most recently, Jeff B. did a wonderful job assisting me. I very much appreciate this service!

1 month ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

May. 15th, 2025

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Frank Lenartowicz

I had an issue regarding payment not forwarded by Medicare to my Medigap insurer, brought the issue to Amber P who clearly understood the issue and directed the item to resolution in a very capable and prompt manner. She followed up with me diligently all through the process. Extremely friendly and professional!

1 month ago

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Reply from Boomer Benefits

Frank, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Kimberle Gray

I worked with Crawford to set up all my Medicare choices. I never felt rushed, Crawford provided a relaxed & informative walk-through of the extent of coverages, options I might consider, etc. I now feel confident in my choices. Crawford was an absolute professional and covered all plusses/minuses for each option we discussed.

1 month ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Crawford!

May. 15th, 2025

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Irma Ochoa

I really want to acknowledge how amazing Robert G. He really went above & beyond in helping me find the best coverage available. He continue his search to find exactly what was best for me & best of all he called me back once he was satisfied with the coverage for me. GREAT JOB Robert!

1 month ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Irma! We’re so happy Robert was able to help you find a plan!

May. 7th, 2025

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Dominic Principe

The service that I received from Asia Jwas very professional, thorough, knowledgeable friendly and efficient. She was patient, courteous and answered all of our questions. It was a pleasure working with her. I would highly recommend her to anyone.

1 month ago

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Reply from Boomer Benefits

We are pleased to hear that Asia could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 7th, 2025

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Mary Lovell

I really appreciated Risheena’s support helping me get a CGM monitor. She was very professional, did a conference call with Medicare and myself. She followed up multiple times. I really felt I had an advocate on my side. Love Boomer Benefits.

1 month ago

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Reply from Boomer Benefits

We are happy to know Risheena could be helpful. Thanks so much for your review!

May. 7th, 2025

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Charlotte Hopkins

I am so thankful for Boomer Benefits and Jamie M! All my questions were answered and he stayed in touch with me until he made sure I received my dental insurance. cards! All this can be so confusing so I really appreciate Jamie taking time with me! Charlotte H

1 month ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jaime! We'll pass along the kind words!

May. 5th, 2025

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M. E. Piccione

Veronica E was my licensed rep at Boomer Benefits and she was great! She emailed me several choices along with great instructions on how to sign up. Of courses I still had more questions I thought of as I was looking over everything, and she was always available to answer my phone calls! Best of the best! -Mary in Texas

1 month ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

May. 5th, 2025

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Greg S

Had a brief call with Kendra G today to check on whether my Medicare supplement premium increase was warranted. She was very helpful online and quickly compared rates and we discovered it was best to stay put! Thanks again Kendra!

1 month ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks for sharing your experience with our team!

May. 5th, 2025