Boomer Benefits
8.7
Overall Score
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Pete Dipasqua
Before calling Boomers benefit and speaking with Tristan T. my wife and I did a lot of research. We are new to Medicare and Medigap health system and there's a lot of information on social media that can be a bit confusing. I knew we had to speak with someone that wasn't in the business of making money off the customers. I watched the boomers benefit video and saw the positive reviews on the company and decided to make the call. I was LUCKY to get Tristan Turner and he was OUTSTANDING! Tristan took the time, listened to the information I researched and helped me to better understand the different Medigap plans. Tristan was very professional and made it clear he and the company is out for the best interest of their customer. Tristan treated me as if I was a family member. When our conversation was completed he stated to give him a call should I have further questions. Not once we he pushy or was trying to sell me a plan. It's obvious Tristan wanted my wife and I to take our time and be comfortable with our choice. After hanging up the phone and reviewing the information given to me by Tristan, my wife and I called him back within an hour and signed up for a Medigap Plan that fit our needs. I can assure that Tristan is NOT a high pressured sales person. He cares for the customer and will make sure you get the best deal and understand what you're purchasing. I wised I located boomers benefit and Tristan before I did my research, it would have saved me a lot of time and headaches!. Thank you Tristan T!
5 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Tristan! Don’t hesitate to give us a call in the future, Pete.
Jun. 25th, 2024
J. C.
I had turned 65 and I wasn't thinking this through, I picked out a Medicare Advantage plan that I thought was right for me, but low and behold, it was cheap with no monthly premiums, BUT it had high co-pays.
So I was shopping around because I was told I had a small window of time to switch without penalty.
Boomer Benefits happen to come across one of my social media feeds. So I said what the heck, I'll give them a call.
I called, got through right away. and was able to understand the Insurance agent who wasn't 10,000 miles away with a foreign accent.
I'm sure when I got done asking about this and that etc. She probably went home and had a large cocktail.
Anyway, long story short, she let me think about what I wanted to do, and let me weigh my options, NO HIGH SALES PITCH.
The next day she was schedule to call @ 9 am and she was 3 mins earlier.
We went over a couple of more things, and now I have her as my to go to when needed.
THANK YOU BOOMER BENEFITS.
5 months ago
Reply from Boomer Benefits
Thank you for taking a chance and trusting us to help you with your Medicare! It means a lot to us. Don't ever hesitate to call if you have any questions or concerns. We greatly appreciate your review and 5-star rating!
Jun. 25th, 2024
Review Source
Janet Thornton
Laura F. came to my rescue! When processing a claim we discovered that Medicare showed my employers insurance plan as the primary policy. Laura made the initial connection viewing the billing statement. She was very professional in speaking with me and supporting me through the process. Additionally issues also came up setting up Medicares autopay account. The initial online transaction didn’t process, even though upon checking I was told it did. Laura was there following up to communicate and ensure steps were completed. She’s professional, kind, patient and most of all her knowledge and support makes such a difference on how to manage various aspects of Medicare. Thank you Laura!!
5 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Janet! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Laura was in helping you resolve this recent issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call.
Jun. 25th, 2024
Review Source
Sandi Hendricks
My husband and I are both clients of Boomer Benefits. Recently we made a major change in our lives due to an out of state move. This created an unforeseen issue with my husband's insurance in being canceled prematurely, prior to the actual move date. We were frustrated and worried about the implications, but Boomers' own Angie K to the rescue. Angie worked relentlessly to resolve the issue, going above and beyond. Not only that, but after our move she called me to see how we were doing and let me know that everything looked good, not only for my husband's policy, but also for the changes that needed to take place on mine. Thank you Angie and BB!! You're the best.
5 months ago
Reply from Boomer Benefits
Sandi, thank you so much for allowing Angie to assist you and help you get everything sorted out. Thank you for trusting us to be there for you on your Medicare journey!
Jun. 21st, 2024
Review Source
Chris Brown
I called Boomer Benefits last year to see if a better supplement rate could be found for me. Sure enough, another company was found to offer me the same exact benefits almost $30 less a month.for me, this was significant. I happily switched!
Fast forward to a couple months ago when I needed help with a bill not being paid by Medicare. I spoke with Natasha who took all the info she needed about the situation and she kept me updated by email and phone. She put me at ease from the start and made sure I knew what to expect in the timing of it all. Today, I was told everything was ironed out, the bill was paid and I had nothing to worry about. What wonderful news! I won’t ever hesitate referring my family or friends to Boomer Benefits for the great service they provide.
5 months ago
Reply from Boomer Benefits
It is wonderful to hear that Natasha could assist you with a recent claim issue. We know it can be so difficult trying to get everything resolved, so we appreciate your patience and trust in us to help!
Jun. 21st, 2024
Review Source
Celinda Briney
We had help from Ruth O she was great our claim was paid with no issues. I recommend Boomer Benefits.
1 week ago
Reply from Boomer Benefits
We love knowing Ruth could assist you with a claim issue. Thank you for your recommendation, Celinda!
Nov. 12th, 2024
Kathy Koester
Darla Fowler was a great help. She took me step by step to my Medicare benefits. What a great help she was. I appreciate her so much. Thank you!
2 weeks ago
Reply from Boomer Benefits
It is wonderful to hear that Darla could assist you with your Medicare options. Thanks for your review and 5-star rating, Kathy!
Nov. 12th, 2024
John Kessler
Asia from Boomer Benefits found me prescription insurance for an affordable price. She was very patient and good with answering questions.
3 weeks ago
Reply from Boomer Benefits
Thank you, John, for your review! We're glad Asia could help and answer your questions.
Oct. 31st, 2024
Review Source
cathy mcnulty
I had a lot of questions and they were all answered by Claire H.! She was so nice and helped me decide what was best for me and my husband. She was awesome!
1 month ago
Reply from Boomer Benefits
We are pleased to hear that Claire could help answer your questions! Thanks for allowing us to help with your Medicare journey.
Oct. 29th, 2024
Review Source
Mary Peters Weeks
Wendy H. was friendly, knowledgable, patient, quick to respond to my questions, and found me a great value for my Part D Benefits. Thank you so much Wendy and Boomer Benefits.
2 months ago
Reply from Boomer Benefits
We love to hear that Wendy could provide you with great customer service! Thanks for your 5-star rating and review, Mary!
Sep. 20th, 2024
Meri-Jo Seymour
Asia J. called just to make sure I didn't have any questions! She also double checked on my Rx coverage. Loved speaking with her! She was incredibly kind and helpful! Love my BB.
2 months ago
Reply from Boomer Benefits
It is great to hear that Asia could provide you with great customer service. Thank you for trusting us to be here to help!
Sep. 20th, 2024
Review Source
JH
Your representative Asia was very friendly and helpful in touching base and making sure our health care needs were met. We were even given options that were not through Boomer Benefits to make the best choice for us.
2 months ago
Reply from Boomer Benefits
Thank you for your review, Asia! We're happy to hear that she could be so helpful to you.
Sep. 10th, 2024
Debbie Nichols
Very impressed by how helpful and knowledgeable Jeff B has been to help me find my same supplemental coverage for around $32 less. Great job and recommending him and Boomer Benefits to friends.
2 months ago
Reply from Boomer Benefits
Thank you for your review, Debbie! It's great to hear that Jeff could help you find a more cost-effective plan.
Sep. 9th, 2024
Review Source
morris
I was looking for a new plan and Lisa C. was hugely helpful in finding exactly what I needed. She was prompt, efficient, friendly, and understanding of what I needed. Altogether a very positive experience.
2 months ago
Reply from Boomer Benefits
Thank you for allowing Lisa to assist and help you find a plan suitable for your needs!
Sep. 9th, 2024
Kathy &Thomas Reynolds
Sydney G. helped in resolving a bill for us. Boomer Benefits is an awesome company to work with …. Very easy to reach and resolve problems as well as contacting us after resolution. Highly recommend Boomer Benefits!
2 months ago
Reply from Boomer Benefits
We are happy to hear that Sydney could help you resolve a billing issue! Thanks for trusting us to be here to help!
Aug. 30th, 2024
New Customer
We are working with Melanie K. and are very pleased with her expertise and customer-centric focus. Melanie has more than exceeded our needs and expectations in helping us thru this major life transition and available options. Choose Melanie and Baby Boomers, they will impress you, too!
3 months ago
Reply from Boomer Benefits
Thanks for letting Melanie provide you with great customer service. We appreciate your review and 5-star rating!
Aug. 27th, 2024
Review Source
Lavonna
Customer Service Rep Craig B. and Insurance Agent Zach E. were very responsive and helpful with the setup of coverage and my auto drafts. Medicare is a very confusing and complex animal and they have given me great comfort relief in the signup process. Thank you guys!
3 months ago
Reply from Boomer Benefits
Thank you, Lavonna, for allowing Craig and Zach to assist you with your Medicare needs! We appreciate you putting your trust in us to be there for you.
Aug. 23rd, 2024
Patricia OLeary
Navigating Medicare, is so stressful!!
Chris W., was so professional, patient, and knowledgeable.
He answered all my questions, and made sure I understood everything.
Thank you Chris!!!!
Boomer Benefits is amazing!
So happy I picked up 10 Costly
Medicare Mistakes.
It was Medicare 101 for me.
So easy to understand.
3 months ago
Reply from Boomer Benefits
Thanks for checking out the book as well! We are glad Chris could assist you and answer your questions and that you found us helpful. It really means the world to us to receive this feedback! Please don't hesitate to call if you ever have any questions or concerns in the future!
Aug. 22nd, 2024
Review Source
Jane Hesse
Boomer Benefits always look out for me as always. They take steps ahead of what’s coming to you. I feel confident that they look after my welfare everyday . I’m so glad I’ve signed up to be their client. I will always have them on my side.
3 months ago
Reply from Boomer Benefits
Jane, your kind words mean the world to us! We are so glad you feel you can count on us to be there for you and your Medicare needs. Don't ever hesitate to call if you have any questions or concerns!
Aug. 15th, 2024
Jen Andrade
Boomer Benefits has been a great help with sorting out my mom's Medicare needs! They did all the research that I was not confident in finding myself. Sarah Kijnitchee is the best and incredibly knowledgeable. She made everything easy to understand. Enrolling was simple and not very time consuming.
3 months ago
Reply from Boomer Benefits
Thank you for allowing Sarah to help your mom with her Medicare needs! Your trust means everything to us. Don't hesitate to give us a call at 817-249-8600 if you have any questions or concerns in the future!
Aug. 7th, 2024
Review Source
Nancy McGuire
Boomer Benefits has been a fantastic liaison for transitioning into retirement, which can be daunting. Our rep, Cecilia A. has been a tremendous help and advocate. We appreciate all her support on our behalf with both insurance companies and Medicare. Top notch!
Nancy
3 months ago Edited September 20, 2024
Reply from Boomer Benefits
Thank you, Nancy, for sharing your experience with Bree! We're glad she could assist you with your Part D!
Aug. 7th, 2024
Deborah Stone
Veronica E helped me to switch my prescription coverage. Quick and easy.
5 days ago
Reply from Boomer Benefits
Deborah, we appreciate your review. Thanks for letting Veronica assist you with your prescription coverage.
Nov. 22nd, 2024
Review Source
Jerrold Fallstrom
Emily M. did a great job helping me when I got a letter from an insurance company that said incorrectly that I suffer from kidney disease. I was attempting to switch my supplement due to a big premium increase. Emily got on the phone with the company and relayed what I needed to do to clean up the matter. She was patient and friendly with me and I’m glad I use Boomer Benefits.
4 months ago
Reply from Boomer Benefits
Jerrold, we are pleased to know Emily could assist you with this issue! Thank you for trusting us to be able to help. We sincerely appreciate your review and 5-star rating!
Jul. 17th, 2024
Review Source
Robin Weynand
I am so impressed with Boomer Benefits. Recently I had the pleasure of working with Jeff B. From the beginning when I first talked with Jeff, he listened to my needs. He answered all my questions and was able to help change my supplemental plan. The process was seamless with his help. He promptly responded to my emails, told me how the process would work, and kept me informed along the way. Boomer Benefits is top notch with their customer service.
4 months ago
Reply from Boomer Benefits
It is lovely to hear that Jeff could answer your questions and provide you with great customer service! Thanks for allowing us to help you with your Medicare needs.
Jul. 17th, 2024
Edwin Phillips
I used Boomer Benefits to select my Medigap supplement. The process was amazingly helpful and I am completely satisfied with the results. But then there is another step to get Part D. I was told I would be contacted closer to my coverage date so that the most current drug list could be included in the analysis. As promised, Wendy H reached out just as promised and walked me thru the process with ease. Again, I couldn't be more pleased with her results and follow up. So glad I found Boomer Benefits (and Wendy) for all the Medicare support.
4 months ago
Reply from Boomer Benefits
It is great to know that Wendy could assist you with your Part D! Thanks very much for your review, Edwin.
Jul. 12th, 2024
Review Source
Fred Ferrell
Miranda C. called me back today to follow up on a conversation we had a few weeks ago regarding my working with Social Security to appeal my Medicare premiums. Frankly, I forgot about talking to Miranda about it and I appreciate her following up with me. I had a couple other questions which she was able to answer during the call.
Thanks for the great service Miranda
4 months ago
Reply from Boomer Benefits
Thanks for your review, Fred! We appreciate you allowing Miranda to assist and answer your questions.
Jul. 12th, 2024
Review Source
Nita Barnett
I love working with Boomer Benefits. We have been customers with them for over 2 years and they have serviced us well. Andrew O was very helpful in helping us find new supplemental insurance this year due to rising monthly payments. He was able to save us a substantial amount monthly. I recommend Andrew and Boomer Benefits if you have insurance needs.
4 months ago
Reply from Boomer Benefits
Thank you for allowing Andrew to help you find a more cost-effective plan. We greatly appreciate your recommendation and review!
Jun. 28th, 2024
Matthew Diment
Larry W. did an outstanding job explaining what needed to be explained. Assisted appropriately and had answers to all my questions. He seemed genuinely wanting to make sure I was informed and selected the best plan for me.
I was actually going to go with another service until I spoke to Larry W. from Boomer Benefits and it felt like the better service. Thanks Larry!
4 months ago
Reply from Boomer Benefits
Thanks for your review, Matthew! It is wonderful to know that Larry could explain things clearly and answer your questions. Your feedback means a lot to us.
Jun. 28th, 2024
Review Source
Pamela Matthews
My experience with Boomer Benefits has been great, starting with the online webinar I watched. Very glad I decided to register. Bill W. answered all of my many questions and patiently explained when I didn't quite understand, It was so helpful to find out what my costs will be once I retire! Such a relief to get reliable information and answers!! I highly recomend Boomer Benefits and Thank You, Bill!
5 months ago
Reply from Boomer Benefits
We love to hear that Bill could answer your questions and explain things clearly! We greatly appreciate your recommendation, Pamela.
Jun. 28th, 2024
Review Source
Jeri C
I'm new to Medicare and so completely glad that I signed up through Boomer Benefits. Their guidance and help with solving payment issues has been exemplary. Special thanks to Amber Pigors for going the extra mile to solve a Medicare nonpayment lab issue. She needed to make numerous calls to my doctor's office, the lab and to me during the process and in the end solved the problem!
5 months ago
Reply from Boomer Benefits
It's great to hear that Amber could help you resolve this issue! Thank you for trusting us to help with your Medicare needs.
Jun. 28th, 2024
Review Source
Judy Tisdale
Paisley B. has been helping me the past few months due to Walgreens filing with an incorrect insurance company. I tried to get the issue corrected myself but gave up. Paisley has been handling this in a very professional and caring manner. I honestly believe the issue would never get resolved it it wasn't for her many helpful skills. She has been persistent and keeps me updated.
Thanks so much Paisley!
Judy T.
5 months ago
Reply from Boomer Benefits
Thanks, Judy, for your review! It is nice to hear that Paisley could help you resolve this recent issue. Thank you for allowing us to help!
Jun. 25th, 2024
Review Source
Leta Gassner
Boomer Benefits is an amazing company with stellar staff, one of which is Josephine M. I live in a small town near the border of Minnesota & am tiring of traveling 45 minutes to see my current provider. I want a provider close to a hospital. Josephine(Josie) offered to contact
a provider's office in MN on my behalf, checking to see if that provider was accepting new patients & if she accepted Medicare. I so appreciated all her help!
5 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Leta! Thank you for sharing your experience with Josephine!
Jun. 25th, 2024
Review Source
Karen Allen
Asia J. was a pleasure to work with in getting a Pre-Approval for a prescription. She contacted the drug plan company and stayed on the line with me while we navigated the process. Asia then advised what I should expect - which was exactly what took place - and she also followed up with me shortly afterwards to check the status of my prescription. Amazing customer service!
5 months ago
Reply from Boomer Benefits
Karen, we are so happy you were connected with Asia! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and follow up promptly! We cannot thank you enough for sharing your experience with our team!
Jun. 25th, 2024
Vickie Wilson
I had an amazing experience with Boomer Benefits this morning! When I called I was connected with Laura G. I was so impressed with her for going above and beyond my expectations. The kindness and helpfulness she gave me was so exceptional.
I will continue to recommend Boomer Benefits to everyone I know. Thank you Boomer and Laura G for making me feel better about my concerns! I am one happy client!
Vickie W.
5 months ago
Reply from Boomer Benefits
Vickie, we are so happy to know Laura could help you recently! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!
Jun. 25th, 2024
Review Source
55savanna
Asia J at Boomer Benefits contactes me letting me know the Medigap company I use said my bill wasn't paid for the month. She connected me to that company and helped me through every step to find out why the bill was not automatically paid by my bank and helped me resolve everything.
Originally saw a YouTube video and after calls to them decided to use them. It doesn't cost anything to use their service and they have been extremely helpful.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback and experience! We’re happy Asia was there to help! We will pass along the kind words!
Jun. 25th, 2024
Bruce123
Boomer Benefits helped with our benefits a year ago. When we had some questions about our Medicare Supplement for the next period, Lisa C. did a great job of quickly and thoroughly solving our problem. She went above expectations by taking ownership and interfacing with the insurance company to reach resolution. The folks at Boomer Benefits have and continue to serve us very well!
5 months ago
Reply from Boomer Benefits
Thanks for your review and 5-star rating, Bruce! We are happy to hear Lisa could provide you with helpful assistance.
Jun. 25th, 2024
Review Source
patricia basto
Sydney G was so very helpful finding the root issue with a claim I questioned, and followed through until the issue was resolved. I appreciate her and her persistence, as well as keeping me updated throughout the process.
Boomer Benefits has been very helpful to myself and my husband, since I discovered them and asked for their help when I retired, and we were both eligible for Medicare. I highly recommend them for others needing assistance navigating the process of choosing Medicare Supplement and Pharmacy coverage. Bravo Boomer Benefits!
5 months ago Edited October 31, 2024
Reply from Boomer Benefits
Thank you for taking the time to share your feedback, Patricia! It means so much to us. We greatly appreciate your recommendation.
Jun. 21st, 2024
Review Source
Anne
Trying to set up Medicare can be very stressful. I called and talked to Darla F. way before starting to enroll to get some information ahead of time. She was very helpful and knowledgeable and stated she would be glad to help when I was ready to enroll. She did not disappoint. She is not only friendly but knew how to take the stress out of the process. She is a true professional and made sure to see that I understood the process. I would definitely recommend Boomer Benefits as well as recommending Darla F. for help.
5 months ago
Reply from Boomer Benefits
Anne, it is wonderful to hear that Darla could provide you with helpful assistance! We greatly appreciate your recommendation and for taking the time to share your feedback.
Jun. 21st, 2024
Christine Russell
Boomer Benefits is an excellent organization. I've been a member for over 3 years and I still occasionally have questions about my Medicare. This was the case a couple days ago. I spoke with Amanda R. She was very friendly and helpful and answered my questions efficiently. She was great! but I have come to expect stellar service from everyone I speak to at Boomer Benefits. They are the Medicare experts.
Christie R.
Cookeville, TN
5 months ago
Reply from Boomer Benefits
It is fantastic to hear that Amanda could answer your questions and provide you with great customer service!
Jun. 21st, 2024
Review Source
Diane Bach
Laura was very efficient and helping me get established with local medical services since I was new to the area. I was able to quickly get appointments within my network of Drs and services from a list she provided me. So helpful when you are starting from scratch in a new area. Can't say enough good things about this service available to me through Boomer Benefits. Highly recommended.
5 months ago
Reply from Boomer Benefits
Diane, thanks so much for your recommendation! We are happy to hear that Laura could provide you with great customer service. Don't hesitate to call in the future if you have any questions or concerns!
Jun. 6th, 2024
Keith Leonard
I could not be more pleased about my experiences with Boomer Benefits. This is especially true of my interactions with Ms. Jessica M! This young lady is a total professional who is well versed in the matrix that is retirement benefits. Jessica guided me through the various options available which was extremely helpful with my decision making. Mega kudos to her!
5 months ago
Reply from Boomer Benefits
Keith, your review means so much to us. It is wonderful to know Jessica could assist you with your plan options and help make the process a bit easier.
Jun. 6th, 2024
Danny Hively
I looked at reviews for Boomer Benefits along with others. The reviews were what sold me on them. I expected nothing but the best service according to the reviews and that is what I got with Sarah K. I asked for and received a number that I could recognize from her so I wouldn't have to listen to 5,000 to go calls. She was very helpful with all questions. Glad I went the her!
5 months ago
Reply from Boomer Benefits
This is fantastic to hear, Danny! Thank you so much for taking a chance and trusting us to assist you with your Medicare. Please do not hesitate to call in the future if you ever have any questions or concerns!
Jun. 6th, 2024
Review Source
Darlene K
Michelle W. did an excellent job helping me switch my Medicare supplement due to a sizable premium increase. I was receiving treatment for a medical issue so we needed to wait for a doctor release before proceeding. She followed up with me numerous times to check the status of the release. She did an outstanding job!
If you are looking for great customer service and people who are willing to help you, I highly recommend Boomer Benefits.
5 months ago
Reply from Boomer Benefits
Darlene, we are happy to hear that Michelle could help you find a more cost-effective plan. Thank you for allowing us to assist. We appreciate your recommendation and 5-star rating!
Jun. 6th, 2024
Review Source
Gabe Valentin
My wife and I have been BB clients for 2 years now. They have provided excellent service, Darius B. in particular has been extremely beneficial in helping us navigate the myriad Medicare supplement plans to select the best and most cost efficient one for us. He also walks us through the paperwork process. We recommend Boomer Benefits whole heartedly.
5 months ago Edited August 29, 2024
Reply from Boomer Benefits
Thanks so much, Gabe, for allowing Darius to assist you and help you find a more cost-effective plan that suits your healthcare needs and budget. We appreciate you taking the time to share your experience. It is wonderful he could answer your questions and walk you through the process. Thank you very much for your recommendation!
Jun. 6th, 2024
Review Source
Lisa Thomas
I came to Boomers Benefits with nothing but questions. Jacob C. was there to help with advice even though I was not ready to commit. I called Jacob a few weeks later and he jumped right in helping me with my questions and provided the answers I needed. I just want you to know what a kind and considerate example of customer service Jacob has been. I know feel like I am secure in my decisions with Jacob's help.
Thank you
5 months ago
Reply from Boomer Benefits
Thank you, Lisa, for sharing your experience with Jacob. We are pleased to hear he could answer your questions and provide you with great customer service!
Jun. 6th, 2024
Dan Klein
This Medicare stuff is very confusing. Not only does Boomer Benefits help with understanding, their ongoing service is awesome. I worked with Ruth O. regarding a billing issue where a mistake was made. Ruth did all of the investigation for me and stayed on top of it until there was resolution.
I am grateful that she was there for me cause I would not have been able to decipher the issue or the cause without her help. Ruth got it all cleared up which allows me to move on until Medicare throws another curve ball at me. At that point, I know who I am calling! Thanks Ruth.
Dan K.
5 months ago
Reply from Boomer Benefits
We are happy to know Ruth could assist with a billing issue and help you get it resolved. Thank you for trusting us to assist with your Medicare needs.
Jun. 6th, 2024
Review Source
Zayda Cobarrubias
Cicely P, she’s very helpful and patient. I was having a hard time getting through Aetna, there was no live representative that you can talked too! They’re selling products so frustrating so I reached out to Cicely we had a 3 way call. She’s following up on this issues with Aetna , card that was mailed has incorrect last name. I was grateful using boomers Cicely highly recommended!!!
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Zayda. We are pleased to know that Cicely could be so helpful. We appreciate your recommendation very much.
Jun. 6th, 2024
Cindy Hentosz
I just got off the phone with Asia from Boomer Benefits. I had a question about my drug plan. She called me back the same day and was so helpful and pleasant to speak with. Asia put me in touch with the WellCare team and stayed on the line for additional support. We got the job done together and it was so quick and easy! Thank you Asia! You are awesome!
5 months ago
Reply from Boomer Benefits
It is wonderful to hear that Asia could answer your question and provide you with additional support. Thank you for trusting us to assist you with your Medicare needs.
Jun. 6th, 2024
Review Source
C C
I phoned Boomer Benefits to help me with my Medicare enrollment. Bill W was so knowlegeable and helpful which made this process so easy for me. Bill provided me with all detailed information on what my out of pocket expenses would be. He also informed me of ALL the additional services provided by him and Boomer Benefits, which were beyond my expectations. I'm so very happy I chose this company and Bill to assist me with this process.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience with Bill! We are so glad Bill could be helpful and help make the process a bit easier. We greatly appreciate your feedback!
Jun. 6th, 2024
Susan Klein
I love Boomer Benefits- i could not navigate the Medicare process without their expertise.
1 week ago
Reply from Boomer Benefits
Thank you so much for your kind feedback, Susan!
Nov. 22nd, 2024
