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8.2

Overall Score

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Rosina Marrapodi N/A

Customer Review Video

1 year ago

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Reply from Boomer Benefits

Thanks so much for your feedback and review!

Sep. 20th, 2024

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Tera

Great customer service. Agents are pleasant and responsive. Received follow up calls from both Patrice and David. .

2 weeks ago

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Reply from Boomer Benefits

Hi Tera, thank you so much for the five-star review! We are so glad that our team has been able to help you with your transition into Medicare. We look forward to supporting you in the future!

Feb. 11th, 2026

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Earla Bucher

Amanda R. was absolutely amazing. You can contact her directly at 682-382-3789! Patient, knowledgeable and great to work with! Highly recommend her!

1 month ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Earla! We’re happy Amanda was there to help! We will pass along the kind words!

Jan. 23rd, 2026

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Pam Cannon

Absolute best company, Boomer Benefits, has helped me maneuver through Medicare! Huge shout out to Kendra G, you're the cream of the crop!

1 month ago

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Reply from Boomer Benefits

Thank you, Pam! We’re thrilled Kendra could make your Medicare experience smooth and stress-free. Your kind words mean a lot to us!

Jan. 9th, 2026

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Kathryn Watts

Cameo was clear and concise. The explanations provided by Boomer were very helpful. This was easy for me and I'll be back to review with BB next year.

2 months ago

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Reply from Boomer Benefits

Hi Kathryn, thank you so much for sharing your experience with Cameo! We are so glad she could assist you with your Medicare enrollment. Feel free to reach out to our client service team if you ever need any additional assistance, and we look forward to supporting you in the future!

Dec. 26th, 2025

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Mike Lewis

Agent Stephen A. was very helpful and efficient. Was able to get my coverage changed with minimum difficulty. Lowered my annual cost by several hundred dollars.

2 months ago

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Reply from Boomer Benefits

Hi Mike, thank you so much for sharing your experience! We are so glad that Stephen could help you get your coverage changed and saved you some money in the process! We look forward to assisting you in the future!

Dec. 23rd, 2025

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Wayne Perry

William (Bill) has always helped me through this difficult Medicare system. He always follows up as planed and got me through a few difficult situations.

2 months ago

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Reply from Boomer Benefits

Hi Wayne, thank you so much for sharing! We are so glad that Bill could help you with your Medicare enrollment! Feel free to reach out to our client service team with any additional questions or concerns!

Dec. 19th, 2025

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Laurel Ashnault

Natalie at Boomer Benefits was absolutely great at addressing my needs and helping me get a plan that worked for myself and then one for my hisband. Thank you Natalie

2 months ago

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Reply from Boomer Benefits

Thank you, Laurel! It’s wonderful to hear Natalie found the right solutions for both you and your husband. We’re grateful for your trust!

Dec. 10th, 2025

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Pattie Cottrell

I have found, as a client, that it's extremely hard to get a response from them. I posted 12/2/2025 re: information on trial rights, and while my post did take close to four hours to be approved and actually posted, it's now almost 24 hours later and I have received absolutely no response from them. That's a bad way to do business, and it's not the first time. I've reached out to them via the "client page," and it's taken a full week to hear from them. They have gotten far too big for their britches, and their CS is greatly lacking these days. I believe it's time for a new broker so that I'm not just another notch and someone to gain a commission from.

2 months ago

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Reply from Boomer Benefits

Hi Pattie,

Thank you for sharing your thoughts. I want to clear up a few points that may help. Regarding your Facebook post, our team reviews well over a hundred posts each day. We are a small but dedicated group and each submission has to be approved so we can be sure the guidance we give is accurate. That review process can take a little time, but we do work through them as quickly as possible.

Since you are in the group, you should have seen the near daily reminders about our webinars. Danielle hosted these live throughout AEP to answer any and all questions you had about your coverage and walk you through them in real time. If you weren’t able to join one, we understand, but the opportunity was available many times.

The greatest value of Boomer Benefits has always been the year round support from our Client Service and Claims Teams. They work on billing issues, denials and appeals and advocate for our clients in ways most agencies simply do not offer. We encourage you to reach out so we can be sure you are using all the resources available to you as our client. 817-249-8600

Dec. 10th, 2025

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Cindi B

Neil Ramos was clear, kind, and professional. He was straight to the point with concise explanations that were easy to understand and follow. I was stressed and now I can relax. Thank you so much Neil!

3 months ago

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Reply from Boomer Benefits

Cindi, we’re so glad Neil was able to take the stress off your shoulders and make everything clear and easy to understand! Thank you for sharing this!

Nov. 28th, 2025

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damong

Neal Ramos was excellent, patient and kind. Very knowledgeable of all the programs I was eligible for. I appreciate all of the time he invested for my specific needs, thank you Neal.

3 months ago

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Reply from Boomer Benefits

We’re so happy to hear Neal provided patient, knowledgeable support and helped you navigate all your options! Thank you for the wonderful review!

Nov. 28th, 2025

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Ellen Luchette

Boomer Benefits and LeAnn Remynse are incredible. Navigating Medicare isn't fun. With Boomers and LeAnn on your side, you just call or email and they take over. I wouldn't use any other broker!

3 months ago

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Reply from Boomer Benefits

Ellen, we truly appreciate this! We’re thrilled that LeAnn and the team make Medicare feel easier to navigate. Thank you for trusting us!

Nov. 28th, 2025

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Dan Miller

My Licensed Agent Crawford Boiling was super helpful. Explaining things to me completely and taking his time going through the process with me. I highly recommend Boomer and Crawford Boiling!!!

3 months ago

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Reply from Boomer Benefits

Thanks, Dan! We’re delighted Crawford took great care of you and made the process simple. He’ll be so happy to hear this!

Nov. 28th, 2025

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Karen Drylie

Amber P. helped me with a billing problem, and stuck with me until it was resolved. I don’t believe I would have had a successful outcome without Amber’s help. I’ve had fantastic experiences with Boomer Benefits all around, highly recommend them!

3 months ago

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Reply from Boomer Benefits

Karen, we’re delighted Amber stayed with your billing issue until it was fully resolved! Thank you for the heartfelt recommendation!

Nov. 28th, 2025

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Jeanette

A very smooth process from start to finish. Spoke with Gabe Gutierrez who was very knowledgeable and understood what I was looking for. Highly recommend for anyone who seeks guidance to sort through the whole Medicare process.

4 months ago

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Reply from Boomer Benefits

Jeanette, we’re so glad Gabe made the process feel smooth from start to finish! Thanks so much for recommending us, and please feel free to call us anytime!

Nov. 28th, 2025

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Jane Clark

I reached out to Boomer Benefits after I received a bill from my doctors office. This was a bill that had been settled/ paid in full 2 years prior. Amy E was wonderful to work with every step of the way. She requested all of the necessary paperwork and then contacted each agency on my behalf. In the end I owed $0. -Jane

4 months ago

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Reply from Boomer Benefits

Jane, we’re so glad Amy was able to get everything resolved and take that old bill off your plate! Thank you for sharing your experience with us!

Nov. 28th, 2025

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Virginia Reddy

Allison B is the best. She was thorough, patient and knowledgeable to both my husband and I. She took her time to explain to us how Medicare works. We couldn’t have done the application without her. A BIG THANK YOU to Allison. Much appreciated. The Reddys

4 months ago

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Reply from Boomer Benefits

Virginia, we’re so happy Allison took such great care of you both and made Medicare easier to navigate! We truly appreciate your support!

Nov. 28th, 2025

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Peter Pierotti

I have texted and phoned Tere D with questions, and she has consistently promptly responded, and provided me with the answers I need to make informed decisions. The first year of Medicare has been mysterious and difficult to navigate. Tere and Boomer Benefits provide great service resulting in peace of mind.

4 months ago

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Reply from Boomer Benefits

Peter, we’re delighted to hear Tere has been so responsive and helpful during your first Medicare year! Thanks for trusting us!

Nov. 28th, 2025

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steve smith

Boomer Benefits have made the Medicare enrolling procedure so much easier! Bree Walker is the best!! Very articulate, patient and knowledgeable! I highly recommend Boomer Benefits for your Medicare enrollment needs!! 5 STARS.

4 months ago

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Reply from Boomer Benefits

Steve, we’re thrilled Bree made enrollment smooth and stress-free! Thank you so much for the wonderful 5-star praise!

Nov. 28th, 2025

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Bill Patterson

Malaquia took great care of me on our call today! not only did she take care of the immediate need but was also to answer a couple other general questions I had! This was of great help! Thank you for your great customer service!

4 months ago

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Reply from Boomer Benefits

Bill, we’re so happy Malaquia was able to help with both your immediate need and your extra questions! Thanks for the fantastic feedback!

Nov. 28th, 2025

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Jim Mumaugh

Customer Review Video

4 months ago Edited October 3, 2025

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review!

Jun. 9th, 2025

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Stephen Graham

Ashley S recently helped me and my wife change Medicare supplement providers. Rates were rising with our previous provider and Ashley found another provider with lower rates. She walked us through the application process and assisted us with every step.

4 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Ashley! We are glad she could assist you with changing your supplement plan. We greatly appreciate your 5-star review!

Oct. 6th, 2025

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Cathie D'Eramo

Wonderful experience setting up my plan d coverage with Boomer Benefits rep, Allison B. I'm a cancer patient and new to Medicare. Allyson made the process and the available plans easy to understand, the good, the bad & the ugly. I'm confident that I have the best coverage .

4 months ago

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Reply from Boomer Benefits

Cathie, we are so happy to know Allison could assist you with your plan choices. Thank you for trusting us to help you. It means the world to us!

Oct. 6th, 2025

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Average Ordinary Guy

I had the pleasure of working one of Boomers associates, Alex Salas. Alex was both cordial and professional. He patiently answered all my questions and directed me to the plan and company that best fit my needs. I highly recommend both Boomer Benefits and Alex Salas. G Rhodes, Kingston, Ok

4 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such positive feedback about one of our agents. We’re so happy to know Alex was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Oct. 6th, 2025

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Jeremy West

Andrew was FANTASTIC! I was so confused trying to sign up for Medicare; there was so much conflicting information. Boomer Benefits was suggested in one of the retirement Facebook groups I belong to. Best call I ever made! It was so easy and Andrew walked me though everything. I was signed up just like that! I am so grateful I found them!

4 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Jeremy! Thank you for sharing your experience with Andrew!

Oct. 1st, 2025

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Don & Becky Taylor

Amanda R handled my questions on Medicare and Medigap. She was excellent in timeliness on return calls and information for both me and my wife. Didn't expect this type of information in such a clear manner but that's what I got. Thank you, Amanda, for all you do. You're a great help Don T

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Don! We're so happy to know that Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review and will pass it along.

Sep. 29th, 2025

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Debby Schiro

Boomer Benefits is great for helping me decipher the first set of Medicare bill summaries I received. Michele S was patient and super diligent in pursuing answers to some of the questions and issues I had. I will definitely contact her again for future questions or problems. Thanks Boomer!

5 months ago

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Reply from Boomer Benefits

Debby, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

Sep. 22nd, 2025

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Scott Jones

Kevin B walked us through the issues involved in choosing between the various alternatives available to us as newly-enrolling Medicare members. He was indefatigable in responding to all of our questions. Made an otherwise somewhat confusing process much clearer to think through. I will happily recommend Boomer Benefits to anyone.

5 months ago

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Reply from Boomer Benefits

We are pleased to hear that Kevin could assist you. Thank you so much for your recommendation; we truly appreciate it!

Sep. 22nd, 2025

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Wishart Bell

Rachel W was outstanding. My wife and I have used Boomer Benefits for over ten years. My most recent transaction saved me $193.64 per month on my medicare supplement. She was available when I needed her, responsive to questions, offered the kind of support I needed. She was also quite friendly.

5 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Wishart!

Sep. 12th, 2025

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Ruben Parra

The process to sign up was easy with Boomer Benefits, they addressed all my questions and provided me with additional information concerning our health. The representative, Stephen A, was very professional and we completed the process in a timely manner. Thank you

5 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Ruben! Thank you for your review!

Sep. 8th, 2025

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Leilani Dacay-Igne

Thank you Natalie S for your help! You called and emailed me on a timely response to assist on locating a new dentist. Boomer Benefits has followed through with the commitments they state they will do! Natalie, thank you for all you do!

5 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

Sep. 8th, 2025

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Donna Dee

Can't thank Rachael W enough! So far I am very happy choosing Boomer Benefits as my broker. Rachael always steps in to help me with my affordable health plan when I need it. Rachael understands how things can be a time waste, especially when it comes to receiving annoying phone calls and mail that serves no purpose...

5 months ago

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Reply from Boomer Benefits

We are happy to know Rachael could be helpful. Thanks so much for your review!

Sep. 8th, 2025

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Annie Moy Nagel

We would like to recognize Ruth O of Boomer Benefits who researched a recent bill we had. She was very efficient and kept us informed of the status of her review via email and phone calls. We appreciated her assistance and prompt processing of our request. Thank you, Ruth, for your quality customer service and superb and timely feedback! We appreciate your concerted efforts!

5 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Ruth. We’re so happy to know she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 29th, 2025

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Liz Sanborn

My brain felt like mush after trying to navigate all the information there is about Medicare but then I found Crawford B at Boomer Benefits!! Signed up yesterday with Crawford. Great experience! He was amazing!!! Knowledgeable, friendly and made sure I understood what he was saying. It seriously was like I was talking to one of my own kids!! We already have it on our calendar to have him call us back when my husband has to sign up for Medicare in less than a year. Thank You Crawford, I truly appreciate your patience with me and all my questions, you were awesome!

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Liz! We're so happy to know Crawford could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 18th, 2025

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Bill Clayton

Boomer Benefits helped me find a new supplemental plan for medicare the first of the year and has been very helpful as I navigate the new plan with help with prescriptions and health. I recently had a procedure done and the billing seemed wrong to me and I contacted Boomer Benefits as now that I am a client they will help mitigate any problems with billing. Jasmine D assisted me with the problem and settled the claim that saved me about $400. Awesome customer service and all for no cost to the customer. I highly recommend them as you look for assistance with Medicare related issues.

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Bill! We’re so happy to know Jasmine was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 18th, 2025

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Tatiana Bojcun (Tania)

Dealing with Medicare monthly EOB is cumbersome enough, but when you see a charge for regular lab work ‘denied’ after years of approval and no additional explanation, it’s best to reach out to Boomer agents for guidance / explanation /assistance. Ruth Oekerman explained the process to contest a charge, the time it would take to hear back from Medicare and promptly notified me once the charge was resolved. Thanks for the prompt , professional & courteous service!

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Tatiana! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 15th, 2025

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J

Veronica helped me with my Plan D selection and enrollment. She was professional, friendly and patient! Super helpful!! Andrew assisted me with a supplemental plan and was knowledgeable, friendly and very patient as well. These guys treat you like the CLIENT you are, not just someone they are forced to deal with! Could not be more impressed and happy with using them.

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you for sharing your experience with Veronica and Andrew!

Aug. 15th, 2025

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Andrew B

I had an issue with a Medicare bill. Amber P, of Boomer Benefits, helped me get it resolved. She was knowledgeable and very helpful. She stepped my through the process and explained what I needed to provide her, and what she would be doing. It was a very easy process especially since Amber did all the work. Got the issue resolved in less than a week! Thank you Amber for your hard work and your kindness and patience with this new Medicare customer. Boomer Benefits is lucky to have you!

6 months ago

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Reply from Boomer Benefits

Andrew, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Aug. 11th, 2025

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Tony H

When it was time to switch to Medicare my wife and myself contacted Boomers Benefits the agent in Fort Worth TX Amanda R was very helpful, knowledgeable, followed up with us until we were ready to switch. Educated us about the best option for our situation and responded promptly when we had additional questions and concerns . We really recommend Boomers Benefits .

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Tony! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 11th, 2025

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Ruth Jean Voelker

We made our annual check-in to see if our supplemental plan was the best and most economical. Stephanie Aycock answered our call and very efficiently reviewed our plan and other options. She was gracious, knowledgeable and helpful. We are now set for another year, and very satisfied with her guidance. Boomer Benefits has made navigating the Medicare and retirement process so smooth. Their guidance is invaluable. Thank you!

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Ruth! Thank you for sharing your experience with Stephanie!

Aug. 13th, 2025

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Tony Ott

I have been dealing with Boomer Benefits for 18 months now. I recently had an issue with a charge from the physician's office. I contacted them and Michele S. responded. She took care of contacting the presciber seeking clarification for the charge. When I wasn't satisfied with their explanantion she contacted Medicare and filed an appeal on their denial of payment.She took care of all of the paperwork and followed up to see what the outcome was. I can't sing high enough praises for Michele S. or Boomer Benefits!

6 months ago

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Reply from Boomer Benefits

We are happy to know Michele could be helpful. Thanks so much for your review! We'll pass along the kind words!

Aug. 13th, 2025

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Kate Lazarus

The client services division is wonderful! Haley Stroud helped me today, and within minutes I got the information I needed on a denied insurance claim from Aetna. Before I thought to call Boomer Benefits, I spent 45 minutes trying to get answers to a simple question from Aetna. I was transferred and put on hold 3 times, and then the worker did not understand what I was saying. I am so glad I thought to call Boomer Benefits. The total transaction with them took about 5 minutes!

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Kate! We’re so happy to know Haley was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 13th, 2025

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Richard Hansen

I’m so glad that I chose to use Boomers when it was time to choose a Medicare provider. They have saved me so much time as far as finding not just a great plan but I also took their advice on a new doctor and a surgeon for a knee and hip replacement. I have been dealing with America V, she has been so helpful. Her response time is incredible and her recommendations have been spot on. For anyone that does not know how to navigate the Medicare system I highly suggest you get ahold of America at Boomers.

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Richard! Thank you for sharing your experience with America and for your recommendation; we truly appreciate it!

Aug. 4th, 2025

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Thad Smith

LabCorp billed me for $300 for blood test which I believed should have been covered by Medicare. Boomer Benefits provides a free service to help their clients with issues like this so I contacted them and their representative, Alexis, resolved the issue for me so that Medicare paid for the test! What a relief! Thank you Alexis and Boomer Benefits!

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Thad! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 4th, 2025

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Debora McKenzie

I had the pleasure of working with Ryan L during my enrollment process. I cannot say enough wonderful things about him. Ryan is so knowledgeable, patient, informative and really made me feel very special. The process can be complicating and overwhelming but Ryan broke it down into easy steps that I could follow and led me to make what I believe was the best choice for me. I have since referred Ryan to several friends and I will continue to rave about his outstanding service to myself and others!!

7 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Debora! Thank you for the recommendation!

Jul. 25th, 2025

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Holly

My agent was Stephen A. He was able to answer my questions and knowledgeably discuss issues important to me. He was also very patient assisting in completing the application. I have been dealing with Boomer Benefits since my initial sign up for Medicare 8 years ago and the service I received over the years has always been first rate. I also appreciate the informative videos I receive in my email from time to time.

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Holly! We're so happy to know Stephen could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 25th, 2025

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Victoria Vernon

I had the pleasure of working with Andrew M. Andrew literally saved the day as a person self employed with a successful business needing to transition from a private individual health plan to a government MedIcare plan. My individual plan was legacy and terming out. I was very skeptical of Medicare but Andrew’s knowledge of the various Medigap plans allowed me land with a great option. Andrew is the best!

7 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Andrew! We’ll pass along the kind words!

Jul. 23rd, 2025

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Michelle Channon

Wow! I'm a Master Distinction educator and am thoroughly amazed at the level of Lauren B's professionalism and, above that, the genuine patience and kindness she exhibited while helping me navigate the maze known as 'Medicare'! "Thank you" a bajillion times to Boomer Benefits for having such a wonderful agent onboard and an exponential "Thank you!" to Lauren! 😊

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Michelle! We’re happy Lauren was there to help! We will pass along the kind words!

Jul. 23rd, 2025

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Bob

Jacob C with Boomer Benefits was very helpful in identifying an appropriate supplemental plan for my situation. As a retired disabled US Navy Veteran with full VA medical benefits, medicare is a bit of a nuisance expense, but Jacob helped me find a plan that would minimize the associated government mandated tax or expense. It is criminal that a disabled veteran has to pay a medicare premium when their VA medical coverage is part of their benefit for their personal sacrifice in serving their country. Boomer Benefits and Jacob C will help you get the right program.

7 months ago

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Reply from Boomer Benefits

We are happy to know Jacob could be helpful. Thanks so much for your review! Don't hesitate to give us a call in the future if you have any issues!

Jul. 23rd, 2025

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John Julian

Michelle W did an excellent job in reducing our Medicare supplemental cost. She was knowledgeable in answering all of our questions, She made the process very easy and quick to change over to another insurance provider. The communication during the process was very good. The experience working with Michelle and Boomer Benefits was outstanding! Highly recommend!

7 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Michelle! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Jul. 23rd, 2025