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8.2

Overall Score

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Chris Ives

I was recently helped by Risheena W with an issue concerning Medicare Part D, and she was outstanding. Her expertise was impressive, and she assisted me with professionalism, efficiency, and warmth. Boomer Benefits is lucky to have an employee with her degree of excellence. With gratitude, Chris I.

4 months ago

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Reply from Boomer Benefits

Chris, we are pleased to hear that Risheena could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jul. 23rd, 2025

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Ramona Johnson

I worked with Risheena W to select Dental and Vision plans. She was very thorough and provided me several options, explaining the benefits of each. Once I made a selection, she helped me get everything set up. Risheena is very personable , kind and very enjoyable to speak with. I highly recommend Risheena and Boomer Benefits!

4 months ago Edited August 11, 2025

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Reply from Boomer Benefits

Ramona, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review and recommendation!

Jul. 23rd, 2025

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Joanne Brazalovich

Bill W at Boomer Benefits was extremely helpful. Made the entire process manageable and easy to understand. Presented all the material with unbiased opinion. He made me feel comfortable with my selection. The added bonus is having them in your corner should issues come up. Thanks Bill!

4 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Joanne! Thank you for sharing your experience with Bill!

Jul. 9th, 2025

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Brenda Peoples

Customer Review Video

4 months ago

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Reply from Boomer Benefits

We are happy to know Amber and Ruth could be helpful. Thanks so much for your review!

Jul. 3rd, 2025

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Peggy Johnson

Lisa was wonderful through the appeal process of changing insurance companies to receive a better price. She answered questions and helped with each step. Great customer service and support. Thank you so much Dennis and Peggy

4 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Jul. 7th, 2025

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Gay Houston

I am so pleased with Boomer Benefits. Every time I have questions they answer them completely. Kay H knows her stuff! She is kind, patient, and knowledgeable! Boomer Benefits has awesome customer service. I highly recommend Boomer Benefits!

5 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Gay! Thank you for sharing your experience with Kay!

Jul. 3rd, 2025

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Dawn Berg

I wanted to say a super big Thanks to Jaqulyn C. for her superior service in helping me obtain part C insurance. I had some unusual aspects to my situation and she had immediate resolutions to them. She spoke clearly and left me plenty of time to ask any questions I had. I am so thankful for her. I feel like a thousand pounds has been lifted!

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Dawn! We're so happy to know Jaclyn could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 3rd, 2025

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Valerie Gildersleeve

I had been so worried about supplemental policies and how they work with Medicare coverage. Someone recommended Boomer Benefits to me. Larry W called me back and patiently went over my options. He was knowledgeable, thorough and kind. I feel like I'm all set for now. Thank you, Larry.

5 months ago

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Reply from Boomer Benefits

We are pleased to hear that Larry could assist you. Thank you for sharing your experience with our team!

Jul. 3rd, 2025

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Jill B

Amanda called me shortly after I had expressed interest via Facebook. She was a great source for Medicare and Medigap options and even addressed my concerns about looking for private dental insurance. Everything we discussed was followed up in emails for me. I am looking forward to working with her in the future as my need and questions arise.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jill! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 3rd, 2025

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Olga

Harrison L at Boomer Benefits provided an excellent experience. He took the time to understand my needs and helped find the perfect Dental insurance plan. His expertise and willingness to assist and ensure that I was well-informed and comfortable with my choices is greatly appreciated.

5 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Olga! We’re so happy Harrison was able to help you find a plan!

Jun. 27th, 2025

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cindi McAndrew

Alexis P has resolved charges and answered questions about medical bills for me and my husband…several times over the two plus years we have been a client of Boomer Benefits. I recommend this company for any senior looking for a Medicare supplement or an advantage plan.

5 months ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 27th, 2025

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Leslie Lee

Boomers is amazing! Ryan L was helpful beyond anything I expected! He took so much time going over the new plans for me. I had been with Kaiser Permanete for 54 years so I felt like a deer in the headlights with the new plans. However, Ryan was so patient with me and I appreciate this company hiring people like him. He is a blessing!

5 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Ryan!

Jun. 27th, 2025

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Shelley Watts

Sydney helped me with a. Over charge medicare claim form a PT company. It took 6 months to fix but she pursued and made them reimburse me for over charging me in Jan. 2025. She is a pleasure to work with and I finally got my HSA money back.

5 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Shelley! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 25th, 2025

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Kathy Boyer

Asia J-R represents all the great things about Boomer Benefits. She is a true professional. Asia knows her stuff when it comes to health insurance. She listens to your questions and offers clear and concise answers. She makes sure you're comfortable with your decisions and listens to any concerns you may have. Thanks for help. Asia!

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Kathy! We're so happy to know Asia could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 25th, 2025

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Pamela Langdon

The representative from Boomer Benefits was valuable in helping me with a unique situation and guiding me through it so easily. She explained everything until I fully understood and answered all question, no matte if it was once or more. She did an amazing job. Thank you so much Amanda Rivera.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Pamela! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 20th, 2025

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Cheryl Pedigo

Emily M answered all my questions thoroughly and cheerfully when I had a billing concern. From my initial call to sign up for supplemental insurance thru calls to explain confusing aspects of Medicare I have had nothing but patient and supportive communication. I recommend Boomer Benefits to everyone I know!

5 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Cheryl!

Jun. 18th, 2025

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Deborah Stone

Customer Review Video

5 months ago Edited September 24, 2025

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Reply from Boomer Benefits

Deborah, we appreciate your review. Thanks for letting Veronica assist you with your prescription coverage.

Nov. 22nd, 2024

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Jenny La Fontaine

I LOVE Boomer Benefits! I had a couple of medical bills that were unexpected. I contacted BB and Michele S was nothing short of amazing in working through and sorting them out for me. I can honestly say she went above and beyond in helping me. THANK YOU Michele!!

5 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michele. We’re so happy she was there to help and guide you through your claim issues! Thank you for sharing.

Jun. 13th, 2025

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Marc

Casey H is one of the best Medicare experts I have spoken to. Being new to Medicare this year, all the different advantage plans out there was overwhelming. Casey showed me the right plan for my unique situation and saved me money. She also explained the help Boomer Benefits can give me if I ever need it.Thank you Casey H.

5 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Casey! We are so glad she exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!

Jun. 11th, 2025

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Johann

I had many issues with Medicare and UHC regarding start dates, etc., and then I was admitted to the hospital with alot of mounting bills. Bill Warren put me in touch with Rachael W who was a god- send. She was so professional, did all the follow-ups and got everything straightened out. Thank you Rachael. You were outstanding.

5 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Johann! We’re so happy to know Rachael was able to resolve those claim issues and get everything sorted out. Thanks so much for sharing!

Jun. 11th, 2025

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Ron Boucher

We needed to switch plans when my wife turned 65 and we received excellent help from our rep Andrew L. He was patient, thorough and very professional. He answered all of our questions and the follow up from him was very good as well!

5 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Jun. 11th, 2025

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Jane

This service and the representatives are wonderful! The Medicare world is daunting for Boomers! Boomer Benefits takes all of the worries away. This year Michelle helped me review my plan and helped me through the steps to make a change. She was very knowledgeable, patient and followed through with every stage of the process. I know I can count on her and the company for any questions or issues that might come up. I recommend Boomer Benefits to all of my Boomer friends! Thank you so much for the peace of mind! Jane G

5 months ago

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Reply from Boomer Benefits

We are pleased to hear that Michelle could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 11th, 2025

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Justin M

Customer Review Video

5 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Justin! Thank you for sharing your experience with Paisley and Leslie!

Jun. 6th, 2025

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Raymond Ostfeld

I had a complicated situation transferring from my employer provided medical care to Medicare Part B. My Boomer Benefits representative, Austin D, worked with me every step of the way to clarify the Medicare application process and to provide me with the best possible medicare supplement plan to meet my needs. Boomer Benfits takes the time to carefully listen to you and to discover the best available product.

6 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Raymond! We’re so happy Austin was able to help you find a plan!

Jun. 6th, 2025

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Rebecca Sergi

If you are even close to being ready to retire/go on Medicare, PLEASE CONTACT BOOMER BENEFITS! I can't tell you how easy this process has been! I lost my job and tried navigating it by myself with absolute failure. I contact Boomer Benefits and thankfully Bill W came to my rescue. Seriously, I will tell every single person I meet about them, I feel so relieved to be in such great hands.

6 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Bill was able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!

Jun. 6th, 2025

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Paula Lowry

Have used Boomer Benefits in the past when signing up for Medicare the first time. Since then, I've used them again when I wanted to explore another change in my coverage due to premium increases from the former carrier. Jeff B was able to help me find a good substitute within a very short period of time. All of my dealings with them have been top notch.

6 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Jeff assisted you through this switch. Thanks so much for sharing, Paula!

Jun. 6th, 2025

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Patsy Mayben

I have always been treated so respectfully and I thank you all!! I needed some information today (I’m not with understanding medicare and Medigap) and was transferred to Laura Flores. I don’t hear well and she was so patient and helped me immensely!! Thank-you, Laura, for you extreme helpfulness, patience and making sure I understood everything!!

6 months ago

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Reply from Boomer Benefits

So happy to hear that, Patsy! Thanks for sharing! We’ll pass along the kind words!

Jun. 6th, 2025

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flash ford08

i'm so glad I came across boomer benefits (popped up on Facebook)! Ashlee M was knowledgeable, professional, patient, and personable. I was concerned that our aarp/uhc medigap plan n kept increasing annually. she found us a highly rated plan to replace it, saving us a significant amount of money. we couldn't be more pleased! thank you, Ashlee and boomer benefits for your free service! we will spread the word! p. s. we'll be back in October to talk about our drug plan.

6 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Ashlee! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Jun. 6th, 2025

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Gail Jackson

This review is regarding Sydney V who is one of the representatives with Boomer Benefits. I have found her to be not only professional, but caring and compassionate as well. She has intervening in a couple of medical situations in my behalf, and I am so happy and honored to have her as my advocate. I cannot say enough positive things about how the representatives from Boomer Benefits Have assisted me in navigating this Medicare maze. Sydney, and everyone I have interacted with has simply been amazing. I would highly, highly recommend them.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words! We greatly appreciate your review and recommendation!

Jun. 2nd, 2025

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Belinda

My representative Jessica Y has been SO great helping me negotiate the overwhelming choices available to new Medicare enrollees. She has answered all my questions cheerfully and remained so when I changed my mind and totally switched my choice after enrolling. I totally recommend Boomer Benefits to anyone needing assistance with their Medicare enrollment or choosing a new plan if already enrolled.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jessica could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 2nd, 2025

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Gayle Markese

I have been using Boomer Benefits since I started Medicare. Today my agent, Calvon T, helped me get a dental plan with Mutual of Omaha. He did send me information on different plans so I could review them all. I am very pleased with the help I got from Calvon in choosing the right dental plan for me. Thanks again for the quick turnaround. I am very thankful to Boomer Benefits and Calvon T!

6 months ago

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Reply from Boomer Benefits

We are happy to know Calvon could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Davis

Ryan L was extremely patient and considerate of my time and questions. He was always ready to answer my questions while assuring me that none of them were foolish. I will be quite glad to have Boomer Benefits as an ally in navigating the world of Medicare. I will be calling with future questions knowing I will get a clear answer to my questions. Keep up the great work Ryan! P Davis Indiana

6 months ago

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Reply from Boomer Benefits

We are happy to know Ryan could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Sharon in Colorado

I have had the best experience with Boomer every time I've contacted them. They break things down in laymen's terms; takes the guesswork out of the research process which can be very confusing. My latest experience was with Customer Service Rep. Sheena. She was amazing!!! She understood what help I was needing and provided the information with options for me to choose from. I have recommended Boomer Benefits multiple times to colleagues and friends. And now I'll recommend they ask for Sheena. She's awesome!!! Thank you, Sheena!! Sharon in Colorado

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Risheena could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 2nd, 2025

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Laurie DuBose

I had some questions about our Medicare plan, and called Boomers. It was my pleasure to talk with William M. He was so incredibly helpful, polite, patient and professional. He spent quite awhile with me as he very patiently answered my questions, and volunteered lots of good information. He also connected to me to my current Medicare plan and stayed on the line while they helped me login and find a discount drug plan card. He wanted to make sure I was well taken care of!! So I give both Boomers and William W the highest rating of 5 Stars!

6 months ago Edited October 24, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Laurie! Thank you for sharing your experience and kind words.

May. 23rd, 2025

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cbehm1@hotmail.com

I have recently started Medicare and after my first visit with the doctor, I was billed $562.00. Boomer Benefits (Amy E) contacted the provider on my behalf and had them re-code the bill; so now I owe nothing :-). Amy responded to my questions and informed me that it would take time. Thanks for your reassurance Amy! So glad to be with Boomer Benefits - a knowledgeable team!

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 23rd, 2025

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Crystal Gillmore

Being laid off and insurance being dropped the next day, Boomer Benefits really helped me understand Medicare B, Plan C and G. Larry K explained very clearly the minute details of the next huge decision I had to make in a crisis situation. Knowing that I would have Boomer Benefits support in possible insurance issues is a game changer for me. I have been able to follow up on issues in the past but as I age, not stressing about that is a blessing.

6 months ago Edited May 22, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Larry was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

May. 23rd, 2025

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Kristi Long

They were recommended on several respected retirement podcasts so I turned to them first. They have an exceptional reputation and I know I wanted extra customer service. Tina Krutenat was extremely knowledgable and patient with me. I felt well cared for as we spoke about my options and she made it easy to understand and follow all we needed to accomplish. Looking forward to working with them!

6 months ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Tina! We’re so happy to know she was able to provide wonderful assistance. We are excited to be part of your Medicare journey. Please don’t hesitate to reach out in the future with any questions or concerns!

May. 23rd, 2025

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Austinana

I had a claims issue that I need Boomer Benefits help with. Jozzlynn A was the Client Service Team Reprsentative who assisted me, and she made my pursuing a refund so much easier. I gave her all the details of my situation, and she took it from there and put effort into looking into the matter further. As it turned out, she solved my dilemma and I ended up getting the money back for me from a clinic that charged me erroneously. This kind of service is increasingly rare these days, and so I am especially grateful for the assistance that Jozzlynn gave me.

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear! We’re so happy to know Jozzlynn was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 23rd, 2025

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Trinket Eckler

Julia P. has been, & was, very helpful w/getting the answers from an insurance carrier who would not answer my questions or even attempt to interact w/me on any level. Since I have been paying the required premium for the said carrier, Julia was more than willing to help me & persevered to get the answers I needed. Julia was thorough, courteous, respectful, & a joy to work with.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Julia! We’ll pass along the kind words!

May. 21st, 2025

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Denise Halliburton

Boomer Benefits has educated and supported me regarding Medicare benefits for the past eight years. Last year I was notified that Medicare wouldn’t cover a complete blood cell count that my doctor ordered. I contacted Boomer Benefits for help. Michele S worked with me from 09/24/24 - 05/12 /24 to get resolution. I owe no money to Pathology Laboratory, inc., as a result of her tireless efforts! Michele supported me through three seasons, calling me, my physician and the laboratory repeatedly for corrections and processing. I can’t thank Michele S and Boomer Benefits enough!

6 months ago

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Reply from Boomer Benefits

Denise, we are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Cay

I am grateful to have Boomer Benefits to advocate for me. Every interaction I have with them gives me clarity & I would be much less informed without them. Today, Ms. Kailey H worked with me for over an hour to contact my secondary insurance company & Medicare on a fraudulent claim. Thank-you Boomer Benefits! I’m mildly confused by the question about being a paying customer of Boomer. I personally don’t pay anything to Boomer. I’m aware that they are reimbursed by the insurance companies they represent.

6 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Kailey. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.

May. 15th, 2025

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Ray Bronner

Outstanding customer service. I've been a customer for years and recently needed to change my supplemental plan. Marriam S found great options at a lower cost and completely handled the transfer on my behalf. This was so simple and it only took a few minutes. Was delighted to have Marriam as my representative and highly recommend Boomer Benefits!

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Marriam could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Mr. Richard

Customer Review Video

6 months ago Edited May 9, 2025

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Reply from Boomer Benefits

We're thrilled to know Cheyanne could provide you with helpful customer service! Thank you for trusting us to help with your needs. It means the world to us!

Jan. 19th, 2024

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Frederick Lanni

Prior to my retirement, my wife contacted Boomer Benefits for recommendations and assistance in setting up a Medicare supplement plan. We approved their recommendation and are pleased with the result. After I retired, I quickly found out that the first medical claim to come in to my Medicare account was denied erroneously (by Medicare). I contacted Boomer Benefits for help on this matter. Their representative Briana P. quickly responded to my inquiry (by both email and phone) and expertly got the error corrected. F. Lanni

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frederick! We’re so happy to know Briana was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Bernie Whelan

Working with Stephen A was a pleasurable experience. My wife and I received our yearly policy increase for our United Healthcare Plan N Medigap policy. After contacting Boomer Benefits and working with Stephen, he found us a new Plan N policy with Cigna that was less expensive than our current Plan N policy. Stephan was extremely professional and patient as we worked our way through the underwriting process. Thank you Stephen for your assistance!!

7 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bernie!

May. 7th, 2025

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Gloria Burleson

I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!

7 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!

May. 5th, 2025

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Kaleen Sue Wineinger

In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle. I chose part G because it offers benefits overseas and I love to travel. Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%. Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.

7 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 30th, 2025

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Liza Freiberger

So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze! Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for my changing needs!

7 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Dan Colby

Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!

7 months ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Kira Kamenker

Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me. This year I called Lisa again and got the same level of cervice and help. I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!! I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!

7 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Apr. 28th, 2025