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Boomer Benefits

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8.7

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GaryA San Ramon, CA

I am a relatively new client of Boomer Benefits and I could not be happier. They helped navigate the maze of Medicare when I signed up for the first time in 2023. And as I move into Year 2, helped me make sure that my Part D was correct. Every interaction has been positive. They follow-up when they say they will, are knowledgeable, friendly and helpful. Every interaction has been positive. From the person answer the phone on. Special shout out to Kendra G who has assisted me most recently.

11 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Gary! We’re happy Kendra was there to help! We will pass along the kind words!

Nov. 28th, 2023

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Susan Taylor Crystal Beach, TX

Kendra G. was a great help for my husband and myself. We changed the prescription insurance and I was shocked at how much lower the new plan was. Kendra did all the research, helped me navigate the savings, and I highly recommend Boomer Benefits. We use them each year. Ask for Kendra. You will be surprised how easy it is to see if you have the best plan for you.

11 months ago

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Reply from Boomer Benefits

Susan, we appreciate you taking the time to share your experience with Kendra. Thank you for your recommendation. Don't hesitate to call in the future if you have any questions or concerns!

Nov. 28th, 2023

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Stanley Tokarski

Boomer Benefits has provided me extraordinary service and is always available to provide assistance. My rep for selecting a Rx plan was Kathryn Harrison and she was fantastic to work with. She checked out all of the plans and guided me in choosing one that was good for me. This is a great company and each and every assistant that I worked with were equally as great as Kathryn.

11 months ago Edited April 1, 2024

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Reply from Boomer Benefits

Stanley, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Juliette! Don’t hesitate to give us a call in the future!

Nov. 28th, 2023

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Jim and Ginny Lastovica Missouri City, TX

We have been Boomer Benefits customers for several years. Recently we had a lab bill that was denied by Medicare. We reached out to Boomers’ customer service for help. Natasha R was given our case and she was wonderful! She was not only professional in dealing with our case but also was very kind and caring. A Five Star review from us for Boomer Benefits and Natasha R!

11 months ago

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Reply from Boomer Benefits

We appreciate you taking the time to leave a review. We are glad Natasha could provide you with great customer service and assist with this billing issue. Thank you for trusting us to help! We look forward to serving you again in the future.

Nov. 28th, 2023

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Mary Broach Ward, AR

I called Boomer Benefits for help in deciding what plan I should get upon turning 65. I am not drawing my SS yet but needed help with the insurance part of it. Kelly D was so very helpful in helping me with coverage. She took all the confusion out of it. Made things so much easier to understand. Then she sent me over to Bree W, who helped me with the prescription drug plan. She found the cheapest and best one for my needs. I could not be happier with both of these ladies.

11 months ago

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Reply from Boomer Benefits

Mary, thank you for taking the time to share your experience with Kelly and Bree! We are happy to know they could assist you with your plan options and help make the process a bit easier. We truly appreciate your 5-star rating and review!

Nov. 15th, 2023

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Tom C Arlington, VA

We've been using Boomer for several years (after strong recommendations from Benjamin B and separately Roger W's retirement podcasts). Had several questions yesterday on any changes to our several Medicare insurance policies - and tracking down reimbursements. Great service as always. Special thanks to Brandon T who went the extra mile yesterday to solve problems.

11 months ago

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Reply from Boomer Benefits

Tom, thank you for sharing your experience. We are happy to know Brandon could help you resolve som recent issues. Thank you for trusting us to help you with your Medicare.

Nov. 14th, 2023

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Debra Fort Lauderdale, FL

I’m turning 65 in February and I have been researching Medicare for about a year. I found Boomer Benefits on Facebook and learned so much from the company and other members.. Just signed up the other day with Sarah K and I highly recommend her and Boomer Benefits. I just trust this company and the process was super easy, especially working with Sarah!

11 months ago

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Reply from Boomer Benefits

Thank you for your recommendation, Debra! We are happy to hear that Sarah could provide such great customer service. We appreciate your feedback and 5-star rating.

Nov. 14th, 2023

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John Martin Cheyenne, WY

We have been using Boomer Benefits for the last 7 years, and each year they outdo themselves. This year Michelle W has gone over, and above again for finding the best plans for us and giving us great advise about plans that will save us even more money next year. She is very pleasant and knowledgeable in what she does for us. She has given us confirmation on our choices and that puts our minds at ease. Thank you again for the time and effort that you have put in for us.

11 months ago

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Reply from Boomer Benefits

John, we appreciate you taking the time to share your experience with Michelle! It is great to hear that she could assist you with your plan options and help you find a more cost-effective plan. Thank you for trusting us to help!

Nov. 14th, 2023

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Nancy Burr

Sarah K was beyond patient and helpful. I was not pressured and she understood that I did not want an Advantage Plan as so many other agents love to sway you into one. I recommended Sarah to my sister-in-law and brother and hope they can find a plan with the same coverage for less. I stressed to them it’s always good to review plans. I feel I am in great hands thanks to Sarah.

11 months ago

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Reply from Boomer Benefits

Nancy, thank you for sharing your experience. We are pleased to hear that Sarah could be so helpful to you. Thank you for your recommendations as well! We look forward to serving you again in the future whenever you need it!

Nov. 14th, 2023

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Clay Campbell San Jose, CA

I received excellent service from Boomer Benefits representative Ashley S. She patiently answered all of my questions and provided clear directions on how to change my Part D enrollment. Ashley also followed up with me to make sure that I had all of my questions and concerns answered. Such peace of mind to have competent and conscientious people assisting in what could otherwise be a daunting process. Very happy with Ashley and Boomer Benefits!

11 months ago

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Reply from Boomer Benefits

Clay, it is wonderful to know that Ashley could answer your questions and assist you with your Part D enrollment. We appreciate you trusting us to help with your Medicare. Thank you for your review and 5-star rating!

Nov. 14th, 2023

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Bls333 Salvy333

Working with Anthony S. insurance representative of Boomers Benefits was the best decision myself and my husband made,,,, transitioning from employer health insurance benefits to applying to Medicare part B and supplemental health insurance is a very stressful time and working with Anthony made this transition very smooth,,, Anthony is very knowledgeable and truly looks out for his clients that he is representing,,, I’ve always known that when the time came to go through this process that Boomers Benefits was the place to go to and prior to my turn I’ve always told friends to contact Boomers Benefits and will continue to do so and now I have a name to give to any individual needing help and that name is definitely Anthony S.. Also, keep in mind it’s not just finding someone health benefits and then you’re done, no your relationship carries you through years to come. THANK YOU, Anthony

2 weeks ago

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Reply from Boomer Benefits

We are pleased to hear that Anthony could provide you with excellent customer service and be so helpful to you. We appreciate you taking the time to share your experience and give a 5-star rating!

Oct. 29th, 2024

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Allan C Taylor

Rachel W. was very helpful on getting me all setup. Great communication and follow through.

1 month ago

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Reply from Boomer Benefits

We're glad Rachel could help get you all set up! Thank you for your review, Allan!

Sep. 11th, 2024

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Liane Walker

I had a very positive experience with Boomer Benefits. I was out of town and had questions on Medicare prior to my first time sign up. An internet search led me to Boomer Benefits. Subsequently I received a follow up phone call. All of my questions were patiently answered. I felt no pressure to proceed with them but set up a follow up phone call. As I was still out of town I decided during the follow up call to make my life easier and just go with them and it couldn't have been easier. They have sent follow up emails outlining the next steps I will need to take. I had done a lot of reading and research prior to I had some background knowledge going in but I believe even if you are just starting out in this complicated Medicare journey you will feel comfortable with them. The you tube videos are a great resource as well and available to all. I gave one 4 star only because I only just signed up and haven't come to the end of the process.

3 months ago

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Reply from Boomer Benefits

Thanks for your review, Liane! We appreciate you taking the time to share your experience and feedback.

Jul. 12th, 2024

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Andy S Ferrisburgh, VT

I recently started on Medicare and I got 2 medical bills which showed that Medicare rejected both (at the time, I didn't know why and was in a panic) but was because my previous insurance mistakenly still showed as primary. I called Boomer Benefits (Jasmine) who got initiated a 3 way call with Medicare so the problem could be corrected. Jasmine said it would take a number of days to get corrected and she would give me a call back on a specific date. She called me on that date and verified that the corrections were made. I was amazed and so very pleasantly surprised that Jasmine really took ownership to solve my problem, WAY WAY beyond my expectations. Thanks so much Jasmine!!!

11 months ago

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Reply from Boomer Benefits

Thank you, Andy, for taking the time to give us a review. It is great to hear that Jasmine could help you resolve these billing issues. Thank you for trusting us to be on your side. We look forward to assisting you in the future!

Nov. 8th, 2023

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Patty Patterson

Laura G. was amazing in helping me breakdown the costs of a new Tier 5 drug that I was prescribed. I was almost in tears when I contacted Boomer Benefits regarding the costs of the drug. Laura was very patient as she helped me understand how my prescription drug plan worked. I was so relieved once she explained what my total out of pocket costs would be. I've worked with several staff members at Boomer Benefits. Each one has been at the top of their game with their knowledge and helpfulness....and patience. Medicare can be very hard/confusing to navigate from the initial sign up to incorrect billings, to understanding all of the plans. I've been a BB client for less than a year and have contacted BB several times, either for billing resolution or general information about how my plans work. Each issue was resolved by BB representatives carefully and quickly. If you have ANY reservations whether or not you should become a BB client, put those reservations aside. You will not regret your decision to become a client. It's a no-brainer in my mind

1 year ago Edited April 2, 2024

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Reply from Boomer Benefits

Patty, it's wonderful to see how Ruth could assist you with a billing issue. We know how tedious and time-consuming these issues can be, so thank you for trusting us to be able to help!

Nov. 8th, 2023

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Flo Costa Itasca, IL

The ins and outs of Medicare can be so confusing, so at a friend's advice he suggested contact Boomer Benefits. I spoke to Billy W there and he was incredible to work with! He thoroughly explained all the plan options and costs, leaving nothing behind. He asked me some questions and from my answers we determined that an Advantage Plan would be my best fit. He then emailed all of that paperwork, and went through it with me line by line making sure I understood everything before I signed anything He was very honest and even explained that if I changed my mind next year and wanted to go with a supplement plan instead of the Advantage plan, then it may need to go through an underwriting process before I would be approved for it. He was also very patient with all of my questions and not rushing me through anything. I am so happy that I called Boomer Benefits and even happier that Billy W is the one who took care of me! I have already posted on my Fb page to recommend this company and Billy to my friends. I am so glad that I made this call. It's the best thing I ever did for myself! Please don't hesitate to call them yourself. You won't be sorry you did. Ten star's hands down!!

1 year ago

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Reply from Boomer Benefits

We are thrilled to hear that Billy could provide you with such excellent customer service. Thank you for trusting us to help you on your Medicare journey. We look forward to serving you again in the future!

Nov. 3rd, 2023

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Susan Young Fayetteville, AR

Over the course of two phone conversations, Dustin H patiently answered all my questions and gave me several insurance options to consider. He didn't push for one plan over another---his goal was to give me the information I needed to make my own decisions. When I asked for his opinions, he gave me thoughtful, fact-based answers. I really appreciate this way of doing business! When I was ready, Dustin helped me with all the paperwork needed to enroll in the Medigap plan I chose as well as a dental-vision-hearing package. (He also offered suggestions for Part D but I chose to enroll in Part D through my beloved locally owned pharmacy.) My experience working with Dustin and with Boomer Benefits has been top-notch every step of the way. Thank you, Dustin, and thank you, Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Susan, thank you for sharing your experience with Dustin. We are pleased to hear he could answer your questions and help you explore your plan options. We greatly appreciate your review and 5-star rating!

Nov. 3rd, 2023

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Peggy Murray Miami, FL

Tina K get 10 stars from me for being outstanding at understanding my fears, my questions and my unease at making such a huge decision. Even as a well-qualified admin person, I found this process daunting. Important decisions that can affect your income and quality of life! Tina, WAS GREAT!! She got my sense of humor and rolled with my personality. Even though I had done my homework knew the plan and insurance company I wanted to use, she went over a few other plan options that might be even better for me. She wanted to make sure I got what was best for me. Tina was kind, funny, knowledgeable and caring. I was so impressed!! I look forward, if I ever need assistance with insurance issues, to dealing with BB's customer service. Their first tier of customer service, their agents, is top-notch!! In the meantime, I am referring my friends to Tina!! Thanks again!!

1 year ago

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Reply from Boomer Benefits

Peggy, we are thrilled to know that Tina could provide you with such excellent customer service. It is wonderful to hear how helpful and personable she could be. We are determined to always provide top-notch customer service, so we are glad Tina could provide that for you. Thank you for your review and 5-star rating!

Nov. 2nd, 2023

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David Hedberg Raleigh, NC

Andrew M was a life saver for us. Since I retired in 2018 we've had the same policy through my employer and it has worked out well for us. Then my employer made a big change to a different type of plan that we did not want. Andrew gave us the information we needed to make good choices not only for our medical insurance, but also for our dental and vision. His knowledge of the various plans was exactly what we needed to make decisions on the costs and benefits of each and he helped us through the application process. This would have been very difficult and much more time consuming for us to navigate without his guidance.

1 year ago

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Reply from Boomer Benefits

We're overjoyed to receive your review, David! It's rewarding to know that we made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for allowing Andrew to help and for choosing us. We look forward to serving you again soon!

Nov. 1st, 2023

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Gregory w Welch Palestine, TX

I am absolutely thrilled to share my experience with Natasha R she went above and beyond to make a refund possible and truly exceeded my expectations. From the moment I reached out to her, her customer service was impeccable. Her professionalism, attentiveness, and dedication to resolving my issue were truly remarkable. Natasha handled my request with the utmost care and efficiency. She listened attentively to my concerns, asked all the right questions, and worked diligently to navigate the refund process. Her exceptional communication skills ensured that I was informed every step of the way, providing me with updates and promptly addressing any inquiries I had. What truly impressed me was that Natasha’s commitment to finding a solution that worked best for me. She demonstrated a genuine understanding of my situation and showed empathy throughout the entire process. Her ability to empathize with customers is a rare quality that truly sets them apart. Not only did Natasha succeed in securing a refund for me, but, her efficiency and effectiveness in handling my case were truly commendable. It is evident that she possesses a deep knowledge of her field and an exceptional skill set that allows them to navigate complex situations effortlessly. I cannot express my gratitude enough for Natasha's outstanding service

1 year ago

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Reply from Boomer Benefits

Gregory, we're overjoyed to receive your glowing review! It's incredibly rewarding to know that Natasha made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Sep. 28th, 2023

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Karen R. Bangor, PA

I've been with Boomer Benefits a few years. I work with Kendra G. Kendra's level of service is very professional. She is also very knowledgeable. Kendra has helped me get through a nasty time I had with a doctor. I explain the situation to her. She thought about it. When she got back to me she was absolutely correct and explained to me her opinion which I totally agreed with and was very impressed with her. I have recommended Kendra to some friends who are looking for a great & safe company to help them with their next journey in life. Boomer Benefits and to ask for Kendra G. She will help them to have a good experience.

1 year ago

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Reply from Boomer Benefits

We're delighted to read your positive review! It's fantastic to know that you were satisfied with our services and that Kendra could ensure you receive top-notch assistance. Thank you for choosing us, Karen!

Sep. 28th, 2023

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Teresa Richmond Palacios, TX

Recently I reached out to Boomer Benefits for assistance w/a claim that had been denied by my insurer. I was connected w/Ruth O. Ruth was extremely helpful, and patient, I might add, in helping me. She was in contact w/me, UHC, & the provider that I used. She worked diligently to get the issue resolved. I know that I never would have been able to get the results that Ruth did, had I tried to do it on my own. She was a Godsend! She was very pleasant to work w/& speak w/ & was very gentle w/me when I became somewhat anxious about the claim being denied. I am very thankful to her for her help & diligence & am thankful that I signed up for my plan through Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Teresa, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Ruth was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!

Sep. 28th, 2023

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Mike Zheng Rochester, MI

The reason that I choose this company is that they have client service to help you when you need it after you become their member or you bought the advantage or supplement insurance through them. Recently, I switched from advantage to supplement insurance using trial right. I got help from the licensed agent-Michelle W. She is from client service and has pretty good experience to help get through this process without any issue. I am very satisfy for what she did. I had talked to other agent from different companies. Looks like no one can explain to me clearly to use trial right to switch from advantage to supplement back one years ago.

1 year ago

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Reply from Boomer Benefits

Mike, we are so happy to know Michelle could help you recently! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or issues!

Sep. 28th, 2023

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Wayne Zeek Frankfurt am Main, HE

Wayne Zeek Boomer Benefits - A fantastic Team. I highly endorse and recommend Boomer Benefits; Why, you may ask; here is my story. Recently, Medicare rejected a several hundred dollar claim for some of lab services performed that I had done earlier in the year. Having a 3+ year relationship with Boomer Benefits who had assisted me to select my Medicare plans, I quickly reached out to them for help with my claim dispute. Within a few hours, I was assigned a consultant, Ruth O, who graciously offered to help pursue resolution. Throughout the a lengthy process involving, Medicare, my doctor and lab service provider, Ruth’s due diligence, diplomatic hard-work, tenancy and patience paid off. With frequent updates from her, eventually my claim was resolved and approved for full payment by Medicare, saving me several hundred dollars. I can’t thank Ruth and Boomer Benefits enough.  I am very appreciative for Ruth’ O’s assistance and the value that Boomer Benefits provides as part of our great fantastic relationship.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Wayne! We’re happy Ruth was there to help! We will pass along the kind words!

Sep. 28th, 2023

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Geri Egan Satellite Beach, FL

Boomer Benefits is an outstanding organization. My husband does in-depth research on everything and since I was becoming Medicare eligible in the coming months he started researching. He came across, bought, and read the book 10 Costly Medicare Mistakes You Can't Afford to Make authored by the co- founder of Boomer Benefits. We knew right away that we had to work with Boomer Benefits. Billy W is my agent and I couldn't have asked for a more detail-oriented individual to work with me. Billy is extremely knowledgeable, responsive, and did I mention detail-oriented? Basically, Billy held my hand through the entire process, and I am 100% satisfied with the experience. Thank you Billy and Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Geri, we are so happy you were connected with Billy! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!

Sep. 28th, 2023

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Randy Schoenthaler Hays, KS

When I retired the one thing I was looking forward to was not dealing with regulators and government agencies any longer. Any issues I had during my work years were always tiring and taxing to finally find the right person and get the issue solved. I am sure it contributed to my blood pressure being a little higher than it should be. When I had an issue with Medicare charging me twice for a deductible on two different bills, my mind immediately flashed back to my work years and my blood pressure took a hit. I contacted Ruth O at Boomer Benefits to get some assistance and she took care of the problem for me! With minimal assistance from me she got the issue resolved and I didn’t have to worry about it. It took several months, which is common working with issues with the government, but she got it corrected. During that time she stayed in contact with me and I felt comfortable that she had my back. Great customer service at no extra cost is hard to beat!

1 year ago

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Reply from Boomer Benefits

Randy, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Ruth was in resolving your billing issues. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!

Sep. 28th, 2023

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Liz Westland, MI

Boomer Benefits is an amazing company. Everyone is so knowledgeable, courteous, helpful and informative. They go beyond the call of duty. They have a lot of resources, videos, information on line etc. When I call with questions each person that I speak with is very helpful and answers all of my questions. Signing up for Medicare seemed overwhelming to me so many options etc. When I called Boomer Benefits they gave me resources to look through including videos that explained the various options that are available which helped me decide which plans are best for me. They videos explained pros and cons of the various options. When I called with questions they spend time with me to make sure I understood what part of Medicare entails. They helped me each step of the way from signing up with the various parts of Medicare to helping me with reimbursements etc. I have spoken with several people at Boomer Benefits in various departments each person was amazing. My initial contact was with Cathrine H who helped me get started with understanding Medicare. She sent me videos to watch and information to read etc. Then I set up a phone conversation with her. She did a wonderful explaining everything and answering all of my questions. Cathrine you are amazing. Kate H helped me sign up for the drug plan that would best suit my needs. She also helped me each step of the way. Kate you did a fantastic job. Trevor helped me with finding a supplemental plan for vision, optical and hearing. I call Trevor when I was at the optical store to purchase a pair of glasses. He answered right away and explained my coverage and answered my questions. He emailed the form to me to fill out for reimbursement. He is very prompt. He would respond to my emails right away. He even emailed me the the next day with additional information about my plan. Trevor you are outstanding. Boomer Benefits is an awesome company. Their service is superb, top notch, over the top. I can't say enough good things. They provide fantastic customer service. Great Company.

1 year ago

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Reply from Boomer Benefits

We're delighted to read your positive review, Liz! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, so we are glad Catherine, Kate, and Trevor could provide that for you. We sincerely appreciate you taking the time to give us a review and share your feedback. Thank you for choosing us, and don't hesitate to give us a call in the future if you have any questions or concerns!

Sep. 1st, 2023

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David Schoephoerster Cookeville, TN

I just enrolled in my in my Medicare Supplement Plan G. Jacob C was very helpful as he guided me through the process and helped me make my decision on what I wanted to go with. Jacob was very knowledgeable and patient as he answered all my questions. Even though I could have gone directly to the insurer and got the same price I decided to go with Boomer Benefits because of the support after the sale. They will not only help you with any problems for free but they will handle things for you like miscoded claims that were not paid. They will contact Medicare or the doctors office and resolve the problem for you! I read many positive reviews of people raving about the excellent old time service that you don't see much these days. Thank you Jacob and Boomer Benifits!

1 year ago

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Reply from Boomer Benefits

David, we are so happy you were connected with Jacob! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!

Sep. 1st, 2023

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E. M.M. McKinney, TX

I cannot say enough good things about Jasmine B, Boomer Benefits' Claims Team Lead of their Client Service Team, who followed up recently in her typically conscientious manner to an inquiry I made. I've been a client of Boomer Benefits for more than two years and the times I've needed to reach out to her, I could always count on her being timely and complete to get my question answered or issue resolved. In fact, every interaction I've had with a Boom Benefits staff /team member has been very good. They know how to take care of clients in a professional customer-focused manner that confirms how important their clients are.

1 year ago

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Reply from Boomer Benefits

We're overjoyed to receive your glowing review! It's incredibly rewarding to know that Jasmine made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Sep. 1st, 2023

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Nora Reyna Portage, IN

Navigating all the ins and outs of Medicare was a headache to say the least and I have an insurance background. This took confusion to a whole new level. I would love to give a shout out to Wendy H who helped me navigate the prescription drug (part D) component of this. She was kind and professional and went above and beyond with her assistance. She even stayed on the phone with me as I applied online. She was phenomenal. Everyone at Boomer Benefits has been fantastic. I already gave a previous shoutout to Kaylynn P who helped with setting up the part G supplement. You couldn’t work with a better company. Highly recommend!!

1 year ago

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Reply from Boomer Benefits

Nora, we are so happy to know Wendy could help you with your prescription plan. We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Aug. 23rd, 2023

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Frank Vasos Gilbert, AZ

FYI: I was NOT ASKED to write a review. At the conclusion of my sign up, I ASKED how to best leave a review based upon the outstanding customer service I had just experienced. This is one forum where they recommended that I leave feedback. When I first encountered Boomer Benefits via a web reference to them, I was surprised to find a company with a rare 5-star rating and furthermore, with 5,557 reviews supporting it. There are a few dissenters but not enough to displace the perfect 5-star rating. Naturally, I had to at least call to check it out for myself. From receptionist to sales representative (it's too soon to need their claims conflict services), they were polite, knowledgeable, definitely NOT pushy and professional throughout. I believe Bridget was the receptionist. She obtained my basic information and then connected me with Linda H, the sales representative. I had already done a decent amount of plan research and was reasonably knowledgeable about the basics. In fact, I had already reached some conclusions and semi-decided on one plan. But I was looking for professional input on that plan vs. potential other choices that I may not have considered before committing. Linda H was able to answer EVERY question I had...and virtually off the top of her head in every instance. I had spoken to another broker company previously, before stumbling onto Boomer Benefits. It was night and day, regarding knowledge, rapport quality, etc. Trust me, you would be doing a disservice to yourself by NOT calling these people. How often have I written rave reviews like this one? In my LIFETIME, you can count all of them on two hands. I remember almost all of them: Two airline employees, Behr Wood Cleaner, one hairstylist, an AirBNB vacation rental and maybe one or two others. That's how tough it is to get a 5-star rating from me.

1 year ago

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Reply from Boomer Benefits

Frank, we're overjoyed to receive your glowing review! It's incredibly rewarding to know that Linda made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Aug. 23rd, 2023

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Rick Costa Anderson, SC

What a pleasure to talk to Jacob N at Boomer Benefits. He is personable, professional, and knowledgeable. After doing some research, my wife and I called Boomer Benefits in preparation of dropping my employer health plan following my 65th birthday in November. We had an idea of what plan I wanted to go with, but we did not know what was available for my wife who is on part A but not yet 65. We also were not sure about the timing of enrollment. Jacob took his time to understand our specific circumstances and presented us with a Medigap option, for me, that was less expensive than the one I initially picked and historically did not increase much year to year. Enrollment was quick and easy and he provided detailed instructions for signing up for Medicare so I will have uninterrupted coverage as of January first. Because the 2024 pricing for the options available for my wife were not out yet, Jacob made a follow up appointment with her for October. I am very confident that he will be ready to present the best options for her at that time. We’re pleased with the service he has provided thus far and our overall interaction with Jacob has been positive, educational, and beneficial and we look forward to working with him when my wife changes to a Medigap plan when she turns 65.

1 year ago

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Reply from Boomer Benefits

Rick, we are overjoyed to receive your positive review! It's incredibly rewarding to know that Jacob made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us to help, and we look forward to serving you again soon!

Aug. 11th, 2023

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D Perez Aubrey, TX

Boomer was chosen after an exhaustive, and confusing, review of many agencies when starting Medicare. 'Even took a community college course to try to learn about selecting best options. Was most happy with experience but this year made me realize how critical it is to work with experts. Very long story short...one of the insurance carriers erroneously tagged on a Late Enrollment Penalty (LEP) which more than doubled my monthly premium. It is one of those fees that would have been charged forever, with no chance of changing it if not corrected now within a limited time. I tried correcting it because it was such an obvious mistake on their part - they denied my claim. Sandra C at Boomer then stepped in to help me. She contacted all the right people for me, educated me and coached me on documentation, requirements, etc. Bottom line, it was solved through Sandra's help. The more than $600 a year extra fee error - FOREVER- was corrected. Thank you, forever, Sandra!!!

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Sandra! Don’t hesitate to give us a call in the future if you have any questions or concerns.

Aug. 11th, 2023

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Martha H Oscoda, MI

HUGE shoot out to Ashley S from the Client Service Team. I submitted a form on Thursday to be called about shopping for a lower priced Plan G (medigap) policy, she called and emailed Friday while I was out. She called first thing this (Monday) morning and clearly went through all options, completed the application, waited online while I authorized the electronic signature and said she would be in touch with me when "we" heard back. Five minutes later I received confirmation that I was accepted and it included a printable ID card! I can not say enough about Ashley, her professionalism and attention to detail! Easy Peasy! THIS is why I ALWAYS recommend Boomer Benefits! It costs me/anyone/you NOTHING to be a client of Boomer Benefits- I pay them NOTHING...the insurance companies pay them to be a broker...KEY: the amount you pay an insurance company is the same if you didn't use Boomer Benefits - so WHY NOT let Boomer Benefits handle it all AT NO COST to you! THEY will deal w/ ANY issue you have! My family and friends thank me all the time for referring them to Boomer Benefits! Call them BEFORE you speak to ANYONE about different plans!! AND...YOU (the client) make the decision which plan is best for you....there is NEVER any pressure from them and they are more than willing to tell you the average increase the companies have charged the last few years...Boomer Benefits has ALL the information and they have agents that are specifically assigned to various states so they are very well versed in your state!

1 year ago

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Reply from Boomer Benefits

Martha, we are so happy you were connected with Ashley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you in such a prompt and effective manner. We cannot thank you enough for sharing your experience with our team and for your recommendations. Your support truly means the world to us!

Aug. 10th, 2023

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Gwen Fausel Atlanta, GA

I was completely lost and intimidated by Medicare and the many complexities/options. I had no idea where to turn when my brother-in-law shared a podcast at Boomerbenefits.com. After listening to the podcast, I felt a lot better but knew for certain that I would need someone to help me navigate all the moving parts in determining when to sign up for Medicare A versus B, without penalty, what to add for a supplemental insurance and when, etc. I was so fortunate to be assigned Anthony Sanders, who is a wealth of information and is able to explain Medicare in a simple and effective way. We were on the phone for about five minutes when I knew he could help me determine exactly what I needed as well as how to determine the circumstances under which to sign up. He has walked me through this process with great skill and expertise, leading up to my husband's retirement (over several months) as my husband and I have planned many aspects of our immediate and long term future. Any time I call Anthony, he calls back in less than 60 seconds and is ready to spend as much time as necessary to make sure I know everything I need to know and help me to access the coverage that is best for me at the best price available. Anthony is a Godsend and my new best friend!

1 year ago

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Reply from Boomer Benefits

Gwen, we are overjoyed to receive your glowing review! It's incredibly rewarding to know that we made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us and allowing Anthony to assist you on your Medicare journey. We look forward to serving you again soon!

Aug. 10th, 2023

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Russell Litterell Arlington, TN

I wanted information not endless texts and phone calls from insurance agents wanting to "help" . I started following Boomer Benefits on Facebook. The comments all seemed so positive that I felt safe in going to their website and entering my info. Tina K from BB contacted me. She had all of the answers to my endless supply of questions. Her patients combined with her knowledge of the system as well as her non-pushy demeanor made this entire process a snap. I was so relieved to have her and I feel like I can reach out to her anytime with any question. Value is always added when you can get customer service like this. Straight forward answers and Tina talked to me like an adult. I get so tired of young folk talking to me like I am a deaf 3-year-old. Thank You BB and Tina K.

1 year ago

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Reply from Boomer Benefits

We're delighted to read your positive review, Russell! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance. We are glad Tina could be such a great help with your Medicare! Thank you for choosing us! Don't ever hesitate to call if you have any concerns or questions in the future!

Aug. 1st, 2023

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John Carringer Cleveland, TN

The world of Medicare and the language within it can be overwhelming to say the least. I had done all the research I knew how to do and was still lost and frustrated. I decided to try Boomer Benefits because of all the great reviews I saw about the company. It was the best call I could have made! Billy W gave me all the information I needed in a way that I could understand and that made sense to me. He was extremely patient and answered all my questions (I had many haha) and helped put my mind at ease. He sent me all the info in emails, helped me in filling out certain applications, and walked me through the entire process until I was signed up with the different benefit options that were best suited for my needs. I couldn’t have had better service, or anyone who was more professional, courteous, and we actually had some laughs and fun along the way. I could not possibly give a higher recommendation to those who are facing the tidal wave of the Medicare/retirement world. Boomer benefits (Thank you Billy!!!) will provide you with a surf board and help you ride the highest of waves right through the middle of it all. Make the call. You won’t be disappointed.

1 year ago

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Reply from Boomer Benefits

John, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Billy! Don’t hesitate to give us a call in the future!

Jul. 26th, 2023

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Vera Adams Indianapolis, IN

Trevor G is a rock star as far as I am concerned because he counseled, coached and cajoled me thru the Appeal Process when I was wrongly overcharged (monthly and for the rest of my life) by United Health Car on my monthly payments for Vision/Hearing/Dental supplemental coverage. He went the extra mile, and highly skilled internally at BB, working with superiors to advance my cause. He even successfully convinced me to review the denied appeal. And my husband and I were in the middle of renovation project - kitchen/baths/laundry room - .when he and i successfully appealed the "Appeal Denied". Great Company. Great Staff. Ask for Trevor G.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Vera! Thank you for sharing your experience with Trevor!

Jul. 26th, 2023

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Maureen Siess Jacksonville, FL

My husband and I had to make a quick decision regarding employer based health insurance. Because we are new to Medicare and because we were running up against time, I found the Boomer Benefits site and decided to give them a try. I received a phone call from Tish P, Boomer Benefits. Tish was very gracious in explaining how Boomer Benefits works and what can be done for my husband and I to meet our deadline. Tish was wonderful explaining our options and walked us through the quote and application process. Everything fell right into place to begin our benefits on time. What a wonderful experience! Looking forward to dealing with Boomer Benefits for all of our Medicare supplemented needs.

1 year ago

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Reply from Boomer Benefits

Maureen, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Tish! Don’t hesitate to call in the future if you have any questions or concerns!

Jul. 3rd, 2023

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Joanne Hamilton

Boomer Benefits is an AMAZING company! First, Dustin helped me set up my Medicare supplemental insurance. He was knowledgeable and gave me fast quotes and the best prices he could find. BB is not tied to specific companies for their commission.... they will find you the best price. THEN I have a few times needed to talk with them about some medical bills that were incorrectly not covered by Medicare. Sydney G. was SO helpful. You know those times when you call for customer assistance and you feel like you are a bother. Or you wonder if their promise to follow up will happen, or will happen in a timely manner? The exact OPPOSITE thing happened with Sydney. She was so cheerful and optimistic when I explained the problem. She followed up numerous times with a phone call, and if she didn't get me on the phone, with an email. Then she totally took care of the problem. I am beyond satisfied and grateful for Sydney and Boomer Benefits.

1 year ago Edited July 10, 2024

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Reply from Boomer Benefits

Joanne, we're overjoyed to receive your incredibly kind review! It's extremely rewarding to know that we made a positive impact on your experience. We know Medicare can be hard to navigate, so thank you for choosing us to help you with this transition! We are so pleased to know that Dustin could be so helpful to you. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. We greatly appreciate your review and recommendation!

Jul. 3rd, 2023

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Scott Boydston Dallas, TX

My wife and I have been following the Boomer Benefits (BB) Facebook page for a couple of years now and have been impressed with the educational content (articles, video presentations, etc.) BB provides on their site. But most of all, we have enjoyed reading the overwhelmingly positive feedback and testimonials by others regarding the professionalism of the BB staff during the initial consultation all the way through the specific Medicare plan choices. And the BB team has consistently received high praises for their backend support with claims and follow-up questions and assistance once the Medicare plans have been purchased. My wife and I recently had our meeting with Chris W to decide on which Medicare plan to choose. Chris was beyond professional, kind, patient and helpful explaining the various choices we had. We highly recommend Boomer Benefits for anyone seeking Medicare coverage in general and Chris W specifically to help guide you through the Medicare labyrinth.

1 year ago Edited June 15, 2023

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Reply from Boomer Benefits

Scott, we sincerely appreciate your kind feedback and recommendation! Thank you for taking the time to share your experience with Chris. We are glad that you've found our resources helpful and that Chris could provide you with great customer service. Thank you for choosing us to help you with Medicare. Don't hesitate to call if you have any questions or concerns in the future.

Jun. 16th, 2023

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Candice Whitney Gilroy, CA

I have received excellent customer care from Boomer Benefits staff from Day 1. I’m especially in awe of the kind and friendly ongoing assistance from Julia P who helped me sign up for the drug coverage. She created a chart that showed what it would cost for the meds I take regularly (nearly all are Tier 1 and cost ZERO dollars). The one that was a Tier 3 and cost considerably more she sent me coupons and showed me what companies provide cheaper prices on various meds. I had a new short term prescription that I needed to fill. My first since going on Medicare and the United Healthcare supplement and WellCare drug coverage. I reached out to her before filling the prescription to find out how much it would cost me. She responded immediately, gave me the info I needed (it was a Tier 1 at zero cost—yay!) and then called me 2 weeks later to make sure everything went smoothly. I am amazed at the individual attention and care and am so happy to have Boomer Benefits by my side!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Candice! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Julia was in assisting you with your Part D coverage. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!

Jun. 15th, 2023

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Steve Egan

I contacted Boomer Benefits about a year before my enrollment period so I could start researching my Medicare options. Following my initial investigating on the Boomer Benefits website Tish P contacted me directly. After answering all my questions, we agreed she would contact me in 1 year, just prior to my enrollment period. In the meantime, I watched the Boomer Benefits videos to learn some of the basics on Medicare and Medicare Advantage plans. Like clockwork Tish contacted me 1 year later to get the process moving. She helped me understand my options and what is available in my area. We scheduled a follow-up appointment for the next week so I would have a chance to review all the information and make a decision. Once I made my decision Tish guided me through the entire process. I found Tish to be extremely knowledgeable, helpful and professional in all our communications. During one of our conversations, she needed to reach out to someone on the Boomer Benefits team to be sure the answer to my question was the correct answer. I am very pleased with my experience with Tish and Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Steve, we are overjoyed to receive your glowing review! It's incredibly rewarding to know that we made a positive impact on your experience. Our team is dedicated to providing exceptional service, so it is wonderful to hear how helpful Tish could be while assisting you with your Medicare. Thank you for choosing us, and we look forward to serving you again soon!

Jun. 15th, 2023

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Suzi Beerman Tucson, AZ

Woo hoo! I will be 65 in August and that means I get to make the big Medicare coverage decision. So many people express complete confusion over this choice, and it can be daunting to read all of the information available. Being inundated with calls and mailers from Medicare insurance agents in the months leading up to the start of coverages adds to the sense of confusion and of being overwhelmed. I talked to a few companies, ran the numbers online myself, dug into the Medicare website, etc. to become well informed. I chose to use Boomer Benefits so that I would have a partner in the process and an advocate going forward. I also selected them because my consultant, Nikki K, was a delight to work with. She was professional, well informed, energetic, not pushy, and patient. I recommend Boomer Benefits and Nikki absolutely.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with our team, Suzi! We are so glad Nikki could be so helpful and friendly. Thank you for choosing us to help you throughout your Medicare journey, it truly means so much!

Jun. 7th, 2023

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Placid Doc Sebring, FL

My agent Andrew O was really GREAT! He was very knowledgeable and helpful. I really appreciate how patient Andrew was with me. He answered all my questions and looked up information for me. I couldn't be happier with his service. I look forward to doing business with Boomer Benefits. I have used their YouTube videos throughout my process of understanding Medicare and the book "10 Co$tly Medicare Mistakes" written by Boomer Benefits co-owner Danielle R was extremely helpful and easy to read. All the reviews I have read state that the customer service and support at Boomer Benefits is the best! I would strongly recommend Boomer Benefits and I would especially recommend Andrew O!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback! We are happy to know Andrew could be so helpful. Thanks so much for checking out the book as well. We sincerely appreciate your recommendation and 5-star rating!

Jun. 7th, 2023

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Greg Howe Chicago, IL

I have been a client of Boomer Benefits since the very beginning of my long journey through the Medicare process. Their team made a potential nightmare simple and easy to understand with their extensive knowledge of how the system functions. Most recently I was informed of a substantial monthly premium increase on my supplemental plan and immediately contacted BB to see what options were open to me. I had the pleasure of conferring with representative Peter M who was able to find me a plan with identical coverage for considerably less money. Thanks Peter! It's awesome to have a go to source for all my Medicare questions without having to deal with insurance companies directly. I would advise anyone just entering the world of Medicare to contact Boomer Benefits and let them do the groundwork. You'll be saving yourself a lot of headaches!

1 year ago

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Reply from Boomer Benefits

Greg, thanks so much for taking the time to share your experience with Peter! We are so glad he could help you find a more cost-effective plan. We greatly appreciate you taking the time to give us a review and share your feedback. Thank you for your 5-star rating!

Jun. 5th, 2023

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Roger Hawkins Urbana, IL

My experience with Boomer Benefits was excellent. My agent, Bill W, was fantastic. He was very patient and helpful, making the process of obtaining a supplement one of the easiest experiences that my wife and I have ever had dealing with obtaining a supplement to our Medicare Part B coverage. I couldn't ask for a better person to deal with, with 24 years of Medicare experience he is very knowledgeable and knew exactly what we needed and what was the best available coverage for us. I highly recommend the use of Boomer Benefits for these needs, especially having Bill W handling this for us, He is kind and patient thoroughly answering all of our questions and definitely will recommend him to anyone who needs to obtain this coverage.

1 year ago

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Reply from Boomer Benefits

We love to receive this type of feedback, Roger! We are so glad Bill could be so helpful and answer your questions. Thank you very much for trusting us to help you with Medicare. We appreciate your recommendation so much!

May. 17th, 2023

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Ginny White Seminole, FL

Customer service EXTRAORDINAIRE!!! That's what Natasha R provides for Boomer Benefits!! Her employer(s) needs to know what a treasured employee they have representing their company. On March 31st I contacted Boomer Benefits and explained my issue to representative Eileen who answered the phone and patiently listened to everything I had to say and then told me she would forward my concerns to someone who could assist me. It wasn't long after that I received a call from Natasha. She, too, patiently listened to my billing concerns. They were: 1. Incorrect coding - causing a rejection from Medicare. 2. I started receiving delinquent notices in February of this year for this charge rejected by Medicare which I had paid on the day of service back in May of 2022. Without hesitation or delay Natasha promptly reached out to the company in question, got the information she needed and then immediately reached out to the doctor's office for information needed to rectify the charges in question. (Time was of the essence as the one-year deadline for Medicare (3/24) was rapidly approaching.) What should have been a simple fix has taken six weeks. She patiently called the doctor's office numerous times as they kept telling her they would send the necessary documentation for the bill in question but never seemed to get around to it. Natasha has the patience of Job. She remained in constant contact with me, never once displaying frustration, impatience, or signs of capitulating to my case. Instead, as time was running out, she called me this morning to say that it didn't look like we were going to get what we needed from the doctor's off so we should move to the option of filing an appeal with Medicare before the 5/24 deadline. I was getting ready to dial the company who was billing me to let them know that I had documentation of payment when my phone rang, and it was Natasha again telling me that she had decided to call one more time to see if the company received the necessary documents from the doctor who kept promising to send them. They told her that they made some adjustments to my account, and it now had a zero balance. They would not elaborate if they received what they needed from the doctor's office or if they found the payment that I made a year ago when I was there. I decided to place a call myself and let them tell me that my account had a zero balance. When they did, I asked point blank if they received what they needed from the doctor's office so the insurance company would cover the charges. After some hesitation claiming she had to read the notes, she indeed confirmed that the documents had just arrived a few minutes ago and the bill was now covered by the insurance. GREAT... I then told her she could reimburse the payment I made a year ago. She still insisted that my credit card was denied, and they had not received payment. I told her that I would send her a copy of my bank statement showing payment to them the day I was there. I could not have come to this conclusion without Natasha. Thank you for your dedicated service!!! As long as I am with Boomer Benefits, I will be seeking you out for any assistance, if needed. You ROCK!!!

1 year ago

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Reply from Boomer Benefits

We're overjoyed to receive your glowing review, Ginny! It's incredibly rewarding to know that Natasha made a positive impact on your experience. It’s wonderful to hear how helpful she was in resolving your claim issue, even though it took longer than you were anticipating. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

May. 17th, 2023

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Miss Kay Henderson, NV

Jacob N is the most friendly, knowledgeable, patient, and effective representative I have EVER spoken to about my Medicare sign up and benefits. AND HIS SERVICES ARE FREE! I have been trying to educate myself for months in advance and Jacob was everything I mentioned above, unlike many others I spoke to, including a person who actually owned a local company (that guy kept pushing me to sign up HMO despite my desire to know about, without any explanation of the differences, or comparisons of plans, or my options - I'm guessing he gets paid more money if I sign on to an HMO). I couldn't be more satisfied with the service Jacob N provided. I know I can trust him to answer my questions truthfully, consider MY needs, and not base his responses on how big the commissions are. Thank you, Boomer Benefits, for becoming a company that helps seniors navigate the Medicare process for free, and for hiring Jacob N! <3

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Jacob was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future if you have any questions or concerns.

May. 8th, 2023

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WorryNoMore Lincolnwood, IL

I found BoomerBenefits.com after I read the book (Kindle) "10 Costly Medicare Mistakes You Can't Afford to Make" by Danielle K Roberts. This is a must-read Medicare book. It has so much important information. As for BoomerBenefits.com, I am very impressed by how good, patient, and knowledgeable Tina K (Medicare Sales Agent) is. Before I contacted BoomerBenefits.com, I had studied Medicare for a while. So, Medicare is not totally brand new to me. What Tina K helped me was... she put all things together, intelligently. I highly recommend BoomerBenefits.com especially with Tina K helps... you will not be disappointed. The good: Honesty, knowledgeable, straight forward, no playing games, no time-consuming, no BS The bad: I have not found yet.

1 year ago

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Reply from Boomer Benefits

We are thrilled to know you found the book helpful! Thank you so much for sharing that. We are also so happy you were connected with Tina! We hope all of our clients have the same experience as you did. We cannot thank you enough for sharing your experience with our team and for your recommendation.

May. 8th, 2023