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8.7

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GAYLE DUKES

Hi Just wanted to share my experience(s) that I've had with Arick D recently. I was sent bills from 2 providers and I was sure that I didn't owe what the bills were stating that I owed, but it's not a good practice to just ignore statements received so I decided to reach out to Boomer benefits requesting some assistance. My paperwork was forwarded to Arick D to assist me and he sent a follow up email to inform that he would be reaching out to the providers and get back to me within 30 days. Well It was about 2 weeks I heard back and the bills were resolved and it was determined that I owed ZERO on both of the statements. So I was very glad to hear the news and Thanked Arick for his due diligence on my behalf. I have always had great outcomes with Boomer Benefits and am MORE then HAPPY to be a valued customer!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Gayle! We’re so happy to know Arick was able to resolve those claim problems and get everything sorted out. Thanks so much for sharing!

Aug. 4th, 2025

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Nita S

Boomer Benefits has surpassed any expectations I had about a Medicare plan. They have guided me through the process, kept in contact about any issues and provided me with a plan that has suited me very well. Because I retired early to care for my mother, Medicare began automatically. Since I wasn't haven't any medical problems I just assumed everything was fine. After 4 years I discovered that IF you do not enroll in Medicare Part D, you will be fined every month for the rest of your life. When I switched to a Medicare Advantage plan through Boomer Benefits Social Security didn't deduct my fees for Part D for the first 5 months. Stephanie Aycock kept on top of the situation and in contact with me to make sure I didn't occur any extra fees. Social Security finally sent notice that they would deduct the fees and even after they did Stephanie still contacted me to let me know what was going on. She and Boomer Benefits are worth the little bit of time it takes to look into your insurance needs. Thanks, Larry West and Stephanie Aycock!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Nita! Thank you for sharing your experience with Stephanie and Larry!

Jul. 23rd, 2025

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Lisa O

After hearing all the horror stories about the chore of Medicare enrollment, I wasn’t looking forward to the task, but after doing some research I discovered Boomer Benefits, and am so happy I did. Gabe G made it so easy to choose what I needed, and explained all my options in a clear and unbiased way. He was ready with answers to my many questions and found the most economical plan in my area that will completely meet my needs. I couldn’t be happier with my decision to work with Gabe and Boomer Benefits and I’m really pleased to know that they’ll be there going forward to help if I encounter any issues with claims or to answer my questions. If you’re exploring your Medicare options, don’t hesitate to give this company a call, and ask to speak to Gabe!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Lisa! We're so happy to know Gabe could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 7th, 2025

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roadruiner

i am going to tell you, i do not think anyone else could keep up with their commitment to help you through medical part b, supplemental insurance that works for your budget and health arrangement, and figure out a drug plan that is very suitable. i want to give a big shout out to Barbara, Jabril, and Laura and the others that led me to these people that helped me along. i am not the smartest person around, i did not always understand every thing at once. but i kept calling to clarify things and they would help answer any and all questions, even calling the insurance companies while i am on the line to help get the correct answers to my questions. to me that is outstanding dedication. wolf

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you for sharing your experience with our team!

Jun. 27th, 2025

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Celine Kapiolani

When I turned 65 I was inundated with hard-copy SPAM for healthcare options, it was confusing & infuriating. I found the company Boomer Benefits & lucked out finding an employee who was very well trained & a nice guy on top of it. Ryan asked good questions, then took a day to narrow down the choices based on my life & needs. Then in our second meeting he gave me a couple of choices, & after I chose the one that sounded right he walked me through the whole policy, step by step, answering all my questions. I had forgotten some details during my first call with him & he plugged in all my data & made me feel confident in my choice (I actually am getting a slight reduction in my Medicare monthly premiums! Medicare is NOT free! I was shocked when I found that out!!). When it's your turn to figure out how to navigate the nightmare that Medicare is you need to call Ryan!

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Celine! We’re so happy Ryan was able to help you find a plan!

Jun. 27th, 2025

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Barbara Lewin

Outstanding Support from Rhiannon M at Boomer Benefits I had the pleasure of working with Rhiannon M at Boomer Benefits, and I truly cannot say enough good things about her. From our very first interaction, Rhiannon went above and beyond to provide guidance, clarity, and support throughout the entire Medicare process. She was not only knowledgeable but incredibly patient, taking the time to explain every detail and ensure I understood all my options. What stood out most was her willingness to go the extra mile—following up promptly, addressing every question thoroughly, and making sure I felt confident and comfortable with my decisions. Rhiannon’s professionalism and genuine care made a stressful and confusing process so much easier. Boomer Benefits is lucky to have her on their team, and I’m incredibly grateful for the exceptional service she provided. I highly recommend working with Rhiannon—you’ll be in excellent hands.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. Thank you so much for sharing your experience with Rhiannon!

Jun. 25th, 2025

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Mary Sowell

I highly recommend Boomer Benefits for any assistance you may require with your Medicare-related inquiries. When it was time for me to select a Medicare supplement plan, I conducted thorough online research and believed I had a clear understanding of the options available. However, I am immensely grateful for the opportunity to have encountered Boomer Benefits. I engaged in a consultation with Sean F, and his exceptional service was truly remarkable. He diligently addressed every question I posed and provided comprehensive information that I had not previously recognized as essential. Sean’s expertise assisted me in making an informed decision, resulting in a more cost-effective plan that retained all the benefits I sought. I cannot emphasize the exceptional service I received from Sean and Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Shawn could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 25th, 2025

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Sonia Rodriguez

Highly Recommend Cicely P at Boomer Benefits– A Lifesaver in Navigating Medicare Fraud We are incredibly grateful to Cicely P for her exceptional support in resolving a Medicare fraud issue involving a supplier who changed my husband’s Medicare health plan without his consent. From the moment we contacted Cicely, she took immediate action, guiding us through the complex process of disputing the fraudulent change. She contacted the provider directly to explain that the change of plans was never authorized by him. This took several hours on the phone being passed from one department to another to explain multiple times that a person from Aetna illegally had changed the plans. They promised to review the case and that they would resolve the problem within a week. Since Aetna did not act accordly with their promises, Cicely called directly Medicare and after hours of explanation, questioning, etc, Cicely managed to convince Medicare that since Aetna committed fraud and was not helping with restarting the original plan, Medicare should take responsibility and change back to the original plan. She ensured that all necessary documentation was submitted and followed up diligently until the issue was resolved. If you're seeking a knowledgeable, trustworthy Medicare broker who will go above and beyond to advocate for you, look no further than Cicely P.

1 year ago

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Reply from Boomer Benefits

Sonia, we are pleased to hear that Cicely could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 25th, 2025

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Rod Brown

We had a lot of problems getting signed up for medicare, after 6 months and not getting any closer, my brother recommended Boomer Benefits. They were extremly helpful and had us covered in no time. Sinse then we have utilzed their services for any medical billing issues. We were assigned Ruth O to help us and she has been a tremendous helping resolve eroneous bills and billing errors, making it a hands free effort on our part; upload the bill and Ruth took care of the rest, apprising us of the progress without our needing to ask. I recomend your services to friends on a regular basis. Rod B

1 year ago

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Reply from Boomer Benefits

Rod, we are pleased to hear that Ruth could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 25th, 2025

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Tina Schwartz

I am incredibly grateful for the outstanding support I received from Amber P. at Boomer Benefits. As a licensed Medicare insurance agent, Amber went far beyond what most agents would do—she not only helped me choose the right coverage but also assisted in resolving several long-standing billing issues with my medical providers. Throughout the process, Amber was patient, attentive, and genuinely caring. She listened closely to all my concerns, kept me informed with regular calls and emails, and worked directly with Medicare and my providers to get everything sorted. Thanks to her tireless efforts, a huge weight has been lifted from my shoulders. What truly sets Boomer Benefits and Amber apart is their commitment to their clients after the sale. In a world where many agents disappear once the paperwork is signed, Amber proved that real service begins afterward. I can’t thank her and the Boomer Benefits team enough for their dedication and support. Highly recommended!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Tina! Thank you for sharing your experience with Amber!

Jun. 20th, 2025

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Dorian L. Miller, RN

Jaime M and the Boomer Team were absolutely outstanding assisting me through the process of securing medical coverage for my brother. Made a daunting task quite easy.....even with some unexpected situations in the process. Jaime worked with me the entire time. His follow up calls and emails exceeded my expectations. He took my panic call after an unpleasant interaction with Medicare and calmed me down . Jaime gave me the guidance to tackle the issue ( he was spot on with the solution/outcome). Wished there were more options to give more rating Stars!! Again, thanks to Boomer Benefits for a highly successful transaction! Dorian L. Miller RN

1 year ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Dorian! We greatly appreciate your 5-star review!

Jun. 18th, 2025

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Elizabeth B Wayne, Michigan

Boomer Benefits is a phenomenal company. Everyone that I have talked with is very helpful, friendly and willing to take time to explain things to me. They were fantastic at explaining the various medicare plans. Not only did they help me initially set up plans that sounded best to me for my situation. They continue to help me along the way by helping me submit forms etc for reimbursements from supplemental plan too etc. Sydney Vaugn is wonderful, very helpful, efficient and knowledgeable. She is excellent at following through and keeping me informed along the way about my claims. She also helps me with a reimbursements and recently helped submit an appeal form on my behalf because my supplemental plan denied a claim and after her appeal form submission I did get reimbursed from the insurance company. I would highly recommend Boomer Benefits. Thank you Sydney Vaughn for all of your expertise and help

1 year ago Edited June 28, 2026

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Reply from Boomer Benefits

We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 13th, 2025

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Dee-Dee

I am a writer and even I do not have enough descriptive and complimentary words to describe how great Boomer Benefits is. I have used them for a few months now for a variety of issues and challenges I have had transferring from Kaiser P in California to traditional Medicare. To a person, the staff is excessively informed, well-trained, kind, patient and most important to me as someone over 65, I never felt that I was being patronized. I must give a LOUD shout out to the representative I have been working with...Cicely P. She worked with my on a gnarly invoice I wasn't supposed to have received & with her guidance, it went from $750.00 to $00.00. She really made an effort to work WITH me and I felt that we were a team navigating Medicare together. She involved me in every decision, was my advocate when I needed one & I don't think I could've managed it without her. She was lovely to work with, either knew most of the the answers to my questions or (& this is very important) knew whom to ask. I have been singing her praises to anyone who will listen & recommending Boomer Benefits to all my friends with Medicare. To say I am a happy customer is an understatement. I wish every company would rise to the standard of Boomer Benefits. Thank you Cicely for single-handedly keeping my blood pressure down. You're absolutely the BEST.

1 year ago

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Reply from Boomer Benefits

Thank you so much for taking the time to leave us such a glowing review! We are so happy to hear that your experiences with Cicely have been nothing short of exceptional. We greatly appreciate your review and recommendation, and will pass along the kind words!

Jun. 11th, 2025

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Barbara C.

When I became eligible for Medicare and began researching it I was shocked by how complicated it is - and I am an attorney. I feel fortunate to have contacted Boomer Benefits because they really helped me understand all of the options for supplemental insurance (and the sometimes confusing terminology). Almost five years later I feel I made the best choices with the help of BB initially. And, I have changed two of my supplemental plans since then to achieve the most coverage for the money - because the rates continually go up whether you use the insurance or not. Thank you Michelle W. for most recently helping me change my Plan G coverage to a new provider. You and your team really know your stuff.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Barbara! Thank you for sharing your recent experience with Michelle!

Jun. 6th, 2025

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Craig Pett

Boomer Benefits is AWESOME!! My Part D insurer denied coverage of my doctor's prescription. The cost of the medicine was more than a thousand dollars per month without insurance coverage. I contacted Boomer Benefits and connected with Julia P. Julia was FANTASTIC. Julia advised me on next steps and provided a form for my doctor to complete and send in to appeal. My Part D insurer denied my appeal. Julia gave me further advise and we appealed a second time. This time the insurer approved coverage. There are not enough stars or accolades I can give Julia and Boomer Benefits. I am so grateful for Julia's guidance and thoughtful follow up during this entire process. THANK YOU!!!!!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Craig! We’re so happy to know Julia was able to resolve that problem and get everything sorted out. Thanks so much for sharing!

Jun. 6th, 2025

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David Jones

When we moved, we needed to get a new Medicare plan. Boomer Benefits did all the hard work for us. Same thing happened when I suddenly needed a good dental plan. Rachael Wagner walked me through the various options so that I felt really comfortable that I had the coverage I needed for my specific situation. When we finished, I asked if they, by chance, had grief counselors that would take Medicare. (In Texas, I was having a difficult time finding anyone that would take Medicare) The next day, Rachael sent me a list to choose from. She was amazing and I highly recommend Rachael and Boomer Benefits

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Rachael! We will pass along the kind words!

Jun. 2nd, 2025

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Gwyn

A young man with Boomers (Andrew L) called me last month just to check to make sure I was still happy with my plan I had purchased about 4 years ago. Thinking it would be very difficult to change I at first said I am good. Several days later I begun to have second thoughts due to a high increase in premiums. I decided to give him a call back. Andrew sir he’d and found a lower priced plan. He was so very patient to help me with the new application and explained every question. Andrew called me back 2 weeks later to tell me I was approved. He then offered to help me cancel my old plan. This morning he called to tell me he was had called to cancel my old plan for me. Andrew and Boomer are the best! So glad I am part of there business.

1 year ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Andrew assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing.

Jun. 2nd, 2025

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Mary Skupnick

I would like to thank Garrett for his five star service. If it were possible I would give him a higher rating. I needed some information from my plan G Accendo supplement insurance. I called Accendo twice myself before contacting Boomer Benefits for assistance. I was unsuccessful in getting the information I needed. Garrett was patient and consistent in helping me obtain the information I needed. Garrett followed up with me over a two week period making sure I got the information I needed and was willing to assist me with constant follow up contact regarding solving the issue. Garrett provided EXCELLENT customer service! I highly recommend Boomer Benefits. Garrett thank you for all your assistance. I genuinely appreciate all the effort and support. Mary Skupnick

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Garrett could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 2nd, 2025

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Robert Bewley

About a year and a half ago, when my wife and I turned 65, we found Boomer Benefits very helpful in sifting through all the various info to select a plan that was right for us. Jacob C was the agent who walked us through this process. Since then I have appreciated their assistance in filing reimbursement claims with our Qualcare/ Aetna insurance. I have had occasion to use this service several times with regard to dental work My wife and I have done. Alexis P has been the agent who has been very helpful in these situations, filing the paperwork for us with the insurance company. It has simplified the process and we generally get our reimbursement checks in a more timely manner than what is posted on the insurance web site. Kudos to Boomer Benefits and agent Alexis P .

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Alexis. We’re so happy she was there to help and guide you through your claim issues! Thank you for sharing.

Apr. 30th, 2025

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Jodi Mayer

Andrew M from Boomer Benefits is amazing! He was very knowledgeable about medigap plans. It is difficult to know which company's plan to pick since they technically offer the same things. He was able to share information about historical rate increases, customer service and ratings. I spoke to a couple other Medicare brokers and they did not share that information which made it difficult to choose a plan. Andrew helped us sign up and was responsive when we had questions. We also like that Boomer Benefits has a customer service department that helps you if you have issues in the future. They also assisted us in picking a part D plan. Highly recommend!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Andrew! We’ll pass along the kind words!

Apr. 28th, 2025

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Charlie Adams

Three years ago I contacted Boomer to help me select a Supplemental Medicare Plan. They were great. Then my husband died in January 2025 and immediately United Health raised my premium! Then if that wasn't enough they sent me a letter indicating that they were raising my premium to a ridiculous amount starting June 2025 even though I hardly ever used it. I contacted Boomer and spoke with Ashley S who was amazing! She listened to me and immediately recommended Humana. We filled out the Humana Questionnaire and Ashley took it from there. Within about 2 weeks I heard from Humana that they accepted me. Ashley called Humana with me on the phone and she also contacted United Health with me on the phone. She was diligent, hands-on and reliable. I told her I will be contacting her in October when the drug plan can be changed because I am not using Aetna.

1 year ago

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Reply from Boomer Benefits

We are deeply sorry for your loss! We are so happy to know that Ashley could assist you through this switch. Thank you for trusting us to help you, it means the world to us!

Apr. 11th, 2025

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Deb L

I cannot praise and recommend Ashley S highly enough! I have been working with her for the last 2-3 years and she provides phenomenal and thoughtful guidance. Her investigations and responses to my questions, especially regarding various plan options that would be best for me, are thorough and I am extremely confident that she has my best interests in mind with any recommendations she provides me. She is interested in me, my life, and my current and future situations. She is also extremely resourceful and has so much knowledge to recall or at her fingertips. She responds to me when she says she will and is always prepared for our discussions. Her caring and support always exceeds my expectations. She is an amazing representative for Boomer Benefits and I am so appreciative!

1 year ago

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Reply from Boomer Benefits

So happy to hear that, Deb! Thanks so much for sharing your experience with Ashley. We will pass along the kind words!

Apr. 9th, 2025

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Rick Gregory

For the past three years, I have been using Boomer Benefits to help work through the many options for Medicare. Each year, I work with a Boomer Benefits representative to ensure we get the best coverage price. Rhiannon helped us with our Part B and Part D plans this year. She provided good options and helped us through the process of any changes we made to our coverage. In other words, she did a great job! I have and will continue to recommend Boomer Benefits to those needing to figure out the various Medicare options and who need an advocate when questions arise regarding Medicare coverage.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Rick! Thank you for sharing your experience with Rhiannon!

Apr. 9th, 2025

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CAROL M JAMIESON

At my age, I found it totally overwhelming & near tears with all that is involved regarding the healthcare system. Thankfully, Boomer Benefits was highly referred to me by a friend, for which I will be eternally grateful ! I appreciated the informative and caring manner in which it was presented. When I called, I was referred to Christofer G and I appreciate the opportunity to say thanks for the positive experience - he was SO patient with me - and so often having to repeat his answers - taking the time to make sure I understood. For me, he went 'above and beyond' - no question was too insignificant in making sure I understood, making me feel relaxed and confidant in making the right decision for me - his assistance was such a gift to me ! He is a real asset to Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Chris! We are so glad he exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!

Mar. 21st, 2025

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Renee Seibel

In my quest to understand Medicare, I read the book: "10 Costly Medicare Mistakes" by Danielle K. R.. It was extremely helpful and explained the various parts of Medicare and the timing of when to sign up in a way that is easy to understand. The book provided many helpful links to websites and in particular, Boomer Benefits and they provide a free service to help individuals sign up for Medicare and supplement plans. I reached out to Boomer Benefits, and was connected to Billy W. He's been awesome! His calm and peaceful demeanor has been reassuring. Not once did he pressure me to hurry and sign up (like others from different agencies have). He is very knowledgeable about Medicare and the supplement plans. I've appreciated how responsive he's been to any questions and emails I've sent. It's been a huge comfort for me to have someone I can reach out to at any time with questions or concerns - even after I officially have Medicare.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Billy! We greatly appreciate your 5-star review!

Mar. 19th, 2025

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Diana Hyle

I started using Boomer Benefits when I retired in March of. 2020. I’ve received exceptional service by every employee I’ve had the pleasure to work with. When I called to review my Medicare Supplement plan for this year I was greeted by Cicely P. She was so kind and professional. She reviewed some options that would fit in with my current income. The plan she recommended saved me over $35.00 per month. She made the transition from one provider to the new one extremely. seamless. Cicely assisted me with completing the new application and explained in detail the next steps. Once the application was approved by the new provider she got my prior one on the phone to finalize the cancellation. I’m thrilled with the excellent customer service that I received from Cicely. Her caring kindness was extraordinary and I look forward to working with her again in the future.

1 year ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Cicely assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Diana!

Mar. 11th, 2025

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Salvatore J Calafato Jr.

I had read about Boomer Benefits a few years back and thought when I approach my 65th Birthday that I would give them a call. I am sure glad I did. In an environment generally termed as Alphabet soup, I give Boomer Benefits an A+. Kelly G and Juliette T have both been terrific. From the initial explanation of the different Medicare options available to the eventual assistance in helping to determine what plan was best for me to the continued support of their Client Service team ... I would highly recommend Boomer Benefits to anyone attempting to first understand Medicare and secondly making the right individual Medicare plan choice. -S. Calafato

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Kelly G and Juliette could assist you! Thanks so much for your recommendation, we truly appreciate it!

Mar. 11th, 2025

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Teresa Hyatt Radke

Ashley S at Boomer Benefits helped me. She is a really great person! She made me feel comfortable right from the start! She helped me choose a new Medigap plan and when I was ready, she signed me up. She even initiated a 3-way conversation with the representative from my Medigap plan I was canceling, herself and me so I wouldn't have to cancel them by myself. Never once did I feel pressured and she patiently answered my every question. I truly appreciate Ashley and know when I need something in the future, she will be just as friendly and helpful as she was this time. Thank you so much, Ashley!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Ashley! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Mar. 5th, 2025

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Scott Williams

I have been working with Boomer Benefits since I first started Medicare coverage in 2008. In that time I have received nothing but excellent support in choosing plans including the best Plan D coverage while I have lived in multiple states & had evolving medical issues & pharmacy needs. Everyone I have worked with has been responsive, knowledgeable, efficient and pleasant. Jennifer J just recently helped me sort out if a bill I had received was one I actually was responsible for paying. It turned out it was since it had been counted by Medicare as part of my yearly deductible and was therefore my responsibility. If you have many varied appointments at the beginning of a year and depending upon how quickly a particular doctor files their claim a bill you receive may not be your responsibility and if you have paid it then you have to fight to ne reimbursed by the doctor. Boomer Benefits had helped me with such issues as well. I greatly appreciated knowing this particular bill was appropriate. Boomer Benefits gets my continued highest rating.

1 year ago Edited October 24, 2025

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Reply from Boomer Benefits

Scott, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you. We cannot thank you enough for sharing your experience with our team!

Feb. 28th, 2025

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Michael Laurence

Alot of companies go out to service the needs and projected requests of customers. But in the few times Ive had to call Boomers it has felt like Iam calling a local company in a small town and everyone knows each other. No pre read answers or scripts. Today I met Stephanie A and yes I asked for her last name. I had a billing question due to my drug plan may be able to be pulled direct from my SSA. She explained its an application process on my plan and normally I would receive a notice soon. She went over my other policies real quick and did not leave me with call us back if you dont get the notice. She said let me call your insurance company and confirm. She called me back in under 15 minutes and told me where we stand and confirmed all the information was corret at the insurance company. She took care of business with a smile and care you could feel. As well as a bit of humor. Just nice. Thanks Stepanie and Boomer who must set the bar high in keeping people around.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Michael! Thank you for sharing your experience with Stephanie. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!

Feb. 28th, 2025

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Whatever

I talked to Jeff B regarding my current supplemental insurance. United Health keeps raising their rates $20 every two years. Twenty dollars may not be a big deal for some folks but it builds up after a few years along with the increase in deductibles. Jeff was helpful in finding a better deal. Aetna did a sneaky increase in Plan D. Sending you a policy and on page 5 tell you the increase of 34.10. Instead of letting you know their premiums are going up via email or first page of the policy! Jeff was gracious stating in October I could call him regarding Plan D (prescription coverage) and he would help me find a better plan. I have his name & info on my calendar for October 1st! Yes, Jeff offered links for a review which I am glad he did! I wanted to leave a positive review. I encourage my friends who are retiring or close to it to use Boomer Benefits

1 year ago

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Reply from Boomer Benefits

We are so happy that Jeff could assist you with your Part D plan choices. Thank you for trusting us to help you, it means the world to us!

Feb. 20th, 2025

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Dan Israel

My wife and I mistakenly though she was going to lose her employee sponsored policy on retirement at 65. An agent named Wendy H helped us select a Part D and G and enroll. She gave us all the right information and answers to make us feel confident in her and trust in Boomers. Fast forward 3 weeks and we find out we will have coverage under her state employee retirement. We called Boomers again and spent a lot of time cancelling those policies. Asia J-R spent just as much time with us dis-enrolling from our G and D policies. She had us connected to those providers on three way calls while guiding us through and over all the steps/hurdles along the way. I can't imagine having to do this without Boomers. We are fans now and forever. Thank You agents and Boomers!

1 year ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Dan!

Feb. 20th, 2025

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Susan Dugan

I originally signed up for a plan but skipped part D because I didn’t think I would need it since I use the VA hospital’s pharmacy. Well, recently I used a VA telemedicine doctor who prescribed medication, and as I didn’t want to travel 28 miles to the VA pharmacy, I asked to have it filled at a CVS pharmacy close by. Unfortunately, they couldn’t or wouldn’t try to process it because it wasn’t part of my Medicare or Tricare. So after two days and a long trip to the VA clinic, I contacted BB Client Services. Calvon T. was able to find a similar plan that not only included part D, but cost less. He was very knowledgeable, not pushy, answered my questions, and was very easy to understand. I will definitely recommend Boomer Benefits to others!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Calvon could assist you! Thanks so much for your recommendation, we truly appreciate it!

Feb. 17th, 2025

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Juan Martinez Dallas, Texas

It has been three years since we joined Boomer Benefits. Their customer service is still top notch and the best in the medical insurance business. Recently we had an issue with a nuclear stress test billing that after almost one year the provider was not paid by Medicare. Medicare was very clear that the billing issue was the provider issue and not the patient responsibility. I sent Boomer Benefits all the documentation and Mia Love took the case, and after several months she was able to confirm between the provider and Medicare that we were not responsible for the provider mistakes. Her patience, dedication, and professionalism is what makes Boomer Benefits the best choice in the medical insurance business. Mia, Thank you so much for all support to clarify this medical billing issue.

1 year ago Edited May 6, 2026

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Reply from Boomer Benefits

That’s wonderful to hear, Juan! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Feb. 17th, 2025

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michelle conroy

Just started to use Boomer Benefits and am so grateful for all the help we received from Jessica and Sherrie A. We could not of maneuvered through all of the "plans" with out their help. Jessica explained everything and helped us decide which plans to enroll in by showing us numerous options. She also guided us through each plans enrollment. Sherrie help me with a problem on my drug plan and stayed with me on the phone with medicare for almost 2 hours. She then found me a new plan before my window on enrollment was about to close. Could not of done this without them! Two amazing and knowledgeable people. Thank you to Boomer Benefits!!! Michelle C

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about our team! We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 12th, 2025

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Averyr

Customer Review Video

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience! We are pleased to hear that Sarah could help you explore your Medicare options and assist you initially. We're also proud to hear that Asia could be there for you as well to try and help you resolve an issue. Your trust in us to help means so much to us. Please don't hesitate to reach out in the future if you ever have any questions or concerns!

Feb. 3rd, 2025

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dave campbell

Turning 65 tomorrow and new to Medicare coverage. Called Boomer Benefits support line with questions and instantly spoke to a live support technician. Was quickly routed to customer support rep Harli J. Harli was very professional on the phone, connected us to Blue Cross Blue Shield and stayed on the support call for the duration. An excellent first time experience for me.! Boomer Benefits was referred to me and is an outstanding company to handle your Medicare requirements. I've already successfully referred Boomer Benefits to others and they were extremely appreciative. Looking forward to many years of satisfied customer support!

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Dave! We are happy to hear that Harli could provide you with helpful customer service.

Feb. 3rd, 2025

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Mary

I first contacted Boomers Benefits 3 yrs ago as I was researching Medicare, Medicare supplements, drug plans, etc. They answered questions about everything & talked me through everything till I was signed up for what I needed @ the best possible price. In Nov, 2024, I found out my drug plan was increasing 4x its monthly rate + a $10 copay but I had not received any notification of the rate increase. This is where Emily M comes in: When I called BB in Dec. 2024, Emily took my information & also mentioned that she had other clients who also did not receive notification of a rate increase. She then set up an appointment via a 3 way call w/a Medicare representative so I could file a complaint re lack of notification. Two weeks after that, Emily contacted me re special enrollment period for a prescription drug plan but, only a Medicare rep could complete the application . She found a rep who knew something about this extended period and again, via a 3 way call, I was able to change my drug plan!! I cannot thank Emily M enough with helping me find another drug plan especially with the original enrollment period having ended a month before. I will continue to recommend Boomers Benefits to friends who are approaching Medicare age.

1 year ago

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Reply from Boomer Benefits

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience with Emily. It truly means the world to us that you trust us to help with your Medicare needs!

Jan. 30th, 2025

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Robert Pascal

I am very satisfied with the service Boomer Benefits provides. I called Boomer Benefits with questions about health plan I signed up for and had the pleasure of speaking to BB representative Melanie K. Melanie answered all my questions. Melanie is very knowledgeable and was very helpful explaining my benefits in a manner in which was very easy to understand. I highly recommend BB to anyone seeking health insurance plan. Thank you BB, Robert P.

1 year ago

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Reply from Boomer Benefits

Thank you, Robert, for allowing Melanie to assist you. We're glad she could answer your questions and provide you with great customer service. We appreciate your recommendation!

Jan. 30th, 2025

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Thomas Burke

Turning 65 brings an onslaught of Medicare solicitations but I am very happy to have replied to a Facebook ad for Boomer Benefits. DARLA F reached out to me and I believe we booked an appointment to speak early the next week. She literally explained everything about Medicare from A to Z but in a step-by-step, concise manner. She made recommendations for Part G/N plans in my area and gave me “homework” to add prescriptions and physicians to the BB website to match me with the best plans. Long story short, DARLA F is the consummate professional and not a high pressure sales agent. One nationwide agency which shall remain nameless called me every day. DARLA F already had my business and allowed me to set the pace.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Darla. It is wonderful to know she could assist you with your Medicare options and provide you with great customer service! Thank you for your review, Thomas!

Jan. 30th, 2025

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Debbie S

A friend had recommended Boomer Benefits to help with my transition to Medicare. I am so grateful I acted on his recommendation. I initially dealt with Chris W to review all the options available. He made a murky process crystal clear. My Part D selection was even more complicated because I am on alot of medication. Bree W was exceptional in helping me with the selection. She reviewed every medication and found the best possible option for me, copay, deductible, and coverage wise. She explained everything, did all the research, and completed my application for coverage. I was apprehensive and a little anxious about the Medicare transition. Boomer Benefits and their highly skilled team, Chris W and Bree W, eliminated the uncertainty and helped me make confident choices. If I have any issues or concerns, I can call Boomer Benefits and they will help resolve the problem. I strongly recommend Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thanks, Debbie, for your review! We are happy to hear that Chris could help you initially and Bree could be there to assist you with your Part D! We sincerely appreciate your recommendation. Don't hesitate to reach out in the future if you have any questions or concerns!

Jan. 21st, 2025

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BCU

Tabatha G is a tremendous asset to Boomer Benefits ! We began our Medicare enrollments with Boomer Benefits in 2018 and wouldn’t use any other company. Tabatha has worked with us for the past couple months guiding us through the process of switching our plans. She was extremely knowledgeable about the maze of Medicare issues we needed to confront and patiently guided us through all steps. I never had to reach out to her because she was always 3 steps ahead and contacting us. We feel very fortunate that she is our contact at Boomer Benefits. Needless to say, I tell all friends and family about Boomer Benefits and now Tabatha is part of my, “be sure and contact”, recommendation . Thank you, Tabatha.

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating! We are so proud to hear that Tabbatha could assist you recently with changing plans. It means a lot to have your trust in helping you with your Medicare needs. Thank you very much for your recommendation!

Jan. 17th, 2025

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Steve Shuford

I have utilized Boomer Benefits for advice regarding Medicare in general and Medigap plans in particular for seven years. Every conversation has provided accurate information enabling easy and convenient decisions for my protection. The team members have always been easy to reach and very efficient and prompt in their responses. I recently received assistance from Andrew O when I asked a medigap question. He was knowledgeable and his guidance led to a simple and money-saving solution. It was a pleasant experience and most appreciated, as all my Boomer Benefits have consistently proven to be. Many thanks!

1 year ago

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Reply from Boomer Benefits

Steve, thanks so much for allowing Andrew to assist you! We appreciate you taking the time to give us a review. Don't hesitate to reach out in the future if you have any questions or concerns!

Jan. 17th, 2025

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Steve P

Customer Review Video

1 year ago

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Reply from Boomer Benefits

Steve, we are pleased to know that Darla could assist you with your Medicare plan options. Don't hesitate to give us a call if you have any questions or concerns in the future!

Jan. 10th, 2025

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Marsha Robinson

I like working with Emily at Boomer Benefits. She is incredibly professional and knowledgeable. She takes the time to explain everything in clear and simple terms so I understand my options regarding a Medicare Part D plan. She listens to my needs, asks thoughtful questions, and provides recommendations that make me feel confident when I need to make decisions. Her expertise and helpfulness is very appreciated by me. Emily follows up from time-to-time to ensure everything is okay, which is really impressive. If you are looking for someone who truly cares about helping you understand Medicare and your options, Emily is that person! I congratulate Emily for going above and beyond in her customer service. My experience working with Emily and Boomer Benefits is a very high 5-star rating!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Emily could assist you with your Medicare plan options. We know it can be tricky and confusing at times, so thank you for trusting us to be here to help. Thanks so much for your 5-star rating and review!

Jan. 8th, 2025

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Jenny Drumm

I've called Boomer Benefits a few times and talked with 2 different agents; in December 2024 I talked with Alex Salas and, most recently, Andra Sheppard. It's been a great experience with both agents! They were very helpful and understanding, even though I needed to be walked through... well... everything. 😉 . They really "got" everything I was struggling with and helped me get a plan together to move forward with the next step. Boomer Benefits was a real life raft when I felt like I was drowning! Both agents I've spoken with have been cheerful, happy to help, understood my problems and refused to let me feel like I was taking too much of their time. I highly recommend this system to help anyone out!

1 year ago Edited January 5, 2026

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Reply from Boomer Benefits

Thank you, Jenny, for sharing your experience! It is great to hear that Alex could provide you with such helpful customer service. We appreciate you trusting us to help with your Medicare journey.

Jan. 8th, 2025

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R Atherton

Boomer Benefits is an awesome company! I am so pleased to tell friends of the way Boomers has helped us over the last 5 years - from the very beginning of getting lined up with Medicare and how all of it works. I have complete confidence that they can help me when I have questions. This year has been a biggie for us - the changes in Part D have been a bit scary and the company we have used for several years was going to hit us hard because of the expensive drugs my husband is on for diabetes. Mariam S was a Godsend! She explained, explored with me and help me find what I wanted!!! You go girl! You are doing a great job!

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating and review! We're so glad we could assist you with your Medicare needs. Your kind words about us to others as well bring us so much joy. We love getting to help people on their Medicare journey, so thank you for trusting us to do so for you!

Dec. 31st, 2024

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l Martorell

I had a great experience working with Ryan L. he was beyond helpful, courteous, making me feel welcome and guiding me through the media of confusing issues with Medicare. By the end of our talk, he had proven to be knowledgeable, concerned about me as a client, and he was very personable. Qualities I look for a person who’s going to be helping me figure something out. I’m so often one goes to a company and the people there arecondescending or clearly just don’t care. I highly recommend this company because because clearly they train their employees really really well. At the end of the process, I felt well informed and that I had made all the best decisions for me. I highly recommend this company and everything they offer.

1 year ago

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Reply from Boomer Benefits

It's so great to hear that Ryan could provide you with such great customer service. We sincerely appreciate you taking the time to share your feedback. Thank you so much for your recommendation!

Dec. 12th, 2024

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Susan

I have been working with Boomer Benefits since 2020 and have been more than happy with their service! Each representative has been patient and kind but this year in particular Elissa W went above and beyond! She helped me understand the difference between supplemental and advantage Medicare coverage and set me up with the right person to give me the information on advantage plans. Elissa followed up with a personal call to see if I had any further questions. Her patience with the many questions and her follow up skills make her a true asset! It’s people like her that keep me with Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Susan, thank you for taking the time to share your experience with Elissa. We are so glad to hear that she could help you with your plan options. Don't hesitate to reach out in the future if you have any questions or concerns!

Dec. 12th, 2024

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Lissa Martinez

I had my original policies thru Boomer Benefits, and made a HUGE mistake by changing to a Medicare Advantage C plan earlier this year. This new plan did not meet my needs AT ALL, and I needed to change back to my previous insurance ASAP. Stephen Arellano has helped me get back to what I need. I made a mistake during this process which caused us a loss of time and a lot more trouble for Stephen. He stayed on top of the process and kept me updated every step of the way. He also kept all calls we had scheduled, as well as calling EXACTLY when he said he would. I feel that I am in excellent hands, and do not have to worry about next steps, etc., as I know Stephen will be on top of it all. I will ALWAYS remain a Boomer Benefits customer, as I have learned my lesson with other “options”. Your customer service is always excellent, and I know I have nothing to worry about when I am in your hands!

1 year ago Edited July 17, 2025

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Reply from Boomer Benefits

We're so happy to hear that Riley could provide you with such great customer service. Thank you for your review!

Dec. 5th, 2024