Boomer Benefits

Boomer Benefits is who I tell everyone they should go to when they are first signing up for Medicare. They are wonderful!!! They do all the work for you when you need to research insurances. They do all the comparisons and then give you the choices best for you, and let you decide which one you want. But the best part of Boomer Benefits is that if you ever have any issues with your insurance at all, especially in the billing dept., they take care of it for you. If you are charged incorrectly from a doctors visit, labs, procedure, etc. and you receive a bill you should not have to pay, they will make the phone calls and get to the bottom of it. Any problems at all, or something you just don't understand, all you need to do is call BB. and they take it from there. They are there for anything you need! And there is no fee for their services. I want to give shout out to Amy E. who just worked with me. My part D plan is not being offered next year, and I needed to find a new one to enroll in. I called BB and Amy worked diligently to help me. After talking to her once on the phone, we started communicating by email, which made it nice for me. I could check it and get back with her at what was the best time for me to do so. She emailed me what I needed to know, and any links I needed. I have a long list of medications, and I did not have to go over them on the phone with her, I just had to email them back. That is very convenient for me. She is great to work with!

I had to change plans as my current plan is being canceled in our area. I was feeling anxious about the process but thanks to Calvon T. those anxieties were put to rest. Calvon heard my concerns and responded to them with patience kindness and a wealth of knowledge. Calvon made this process as easy as I think it could be with written and oral information. His attention to detail was exceptional and I would not hesitate to work with him again. I look forward to an ongoing relationship with Mr T. and Boomer Benefits. Thank you for what you do and for who you are. You are definitely appreciated.

Boomer Benefits is the best at this game when it comes to advising and matching the right Medicare Advantage plans, especially when trying to navigate all the offered benefits, whether online or by telephone. Anthony S. has just been the best. On my first contact, throughout this frustrating process and, until the very end, he was very professional, pleasant, attentive, caring, patient and very knowledgeable. He went above and beyond to explain everything and found the best plan that suited my medical needs. Talk about customer service at its best, Mr. Anthony S., you excel in this profession and are the true definition of old fashion customer service in action. I look forward to continuing to work with Anthony S. on any additional medical needs and questions.

When I originally signed up for my Part D drug plan a couple years ago I had already done it through another Medicare adviser and couldn't switch to Boomer Benefits until I changed insurance companies so I was waiting for that to happen and here I am! My current drug plan raised their price significantly for next year so now was my opportunity to consult with Boomer to find me the best/cheapest option available. Plus it offered me a chance to coordinate my Medigap plan and drug plan adviser/consultant needs both with Boomer! Their client service team is very helpful and I wanted to make sure I got that done this time around. I was contacted by Claire H., of their client service team, and she was extremely helpful with ALL the questions I had about changing companies and the recommended new plan cost and benefits, etc. While it appears many insurance company's costs are increasing, the one Claire found for me is actually lower than my current plan. Thank you Claire! She e-mailed me the online sign-up application and walked me through the steps needed to submit my application, all the while answering more questions that I had. Thank you for your knowledge, your helpful assistance and your patience Claire! You are a kind soul!

Several years ago, when my husband and I were reaching the stage in our lives to sign up for Medicare, I started getting so much information in the mail and online....it was a little overwhelming. Somehow I heard about Boomer Benefits; and I am so glad that I did! They helped us get signed up with a good Medicare plan, and they were always there to answer any questions that I had. Then about a year later, when my husband and I went out of the country to serve a mission for our church, I disenrolled from Medicare, because we were no longer going to be able to use it. When we returned from our mission, we were able to re-enroll, and once again I turned to Boomer Benefits. This was during covid, and it was very difficult to get the help that I needed from the insurance companies about getting signed back up, but Boomer Benefits were great to work with as an intermediary, and we were able to get reinstated on Medicare, with a good insurance plan. A year ago, we disenrolled again to go back to Africa to serve another mission for a year with our church who provided insurance for us while we were out of the country serving. When we returned this time, there was no hesitation at all about calling Boomer Benefits. Laura G was the representative that I was put in contact with for my state, and she was absolutely wonderful to work with. She explained things well, and if she need help with something from someone else in her company, she would get it. She also got other people on the line to conference with her and myself to get things settled. She was very good at explaining things to me and to my husband, who is hearing impaired. She didn't try to persuade me in any way, but made sure I understood things, and let me make my own decision...always willing to answer any questions that I had. I would definitely recommend her and Boomer Benefits for help with signing up for Medicare, or if you want to change the company that you have. They have lots of information, and they do not charge for their service. There is still lots of information that you will need to review that Boomer Benefits provides you with,, but you will make your own decision....and it is so much easier with their help.

Chasaty Arriaga with Boomer Benefits is an absolute pleasure to work with! Her knowledge of Medicare plans is outstanding — she truly knows Medicare inside and out. What I appreciated most was her patient, no-pressure approach. Chasaty took all the time I needed to thoroughly explain every option, answered every question, and made sure I fully understood before moving forward. Thanks to her, I was able to choose the plan that fits me perfectly and with total confidence. I am glad to highly recommend Chasaty to anyone navigating Medicare — you will be in the very best hands! Thank you, Chasaty!

I am a Boomer Benefits client who is starting Medicare on September 1st and I called to discuss my initial supplemental plan monthly premium. My wife has the same supplemental plan but her monthly premium was less than mine and I was curious as to why this may be. I spoke with Harli Johnson and she explained the reasoning and also went above and beyond when she took the time to review both of our supplemental plan policies, as well as run a quote for both a male and female, to verify the premium amount was correct for each of us. Harli also took the time to explain the history of premium increases for the plan we are currently enrolled in and our options if and when we decide to change medigap plans. I appreciated the expertise and professionalism Harli displayed during our conversation.

When I first contacted Andrew O. of Boomer Benefits, I thought I was going to be doing something fairly simple: finding the right new Medicare Advantage plan to replace the one I would lose when I moved to another part of my state. But because of certain circumstances, Andrew told me, I was in a unique position. I not only had a choice of a new Medicare Advantage plan, but also had the opportunity to choose a supplemental insurance and drug plan with Medicare. Andrew explained the benefits of both. As I weighed the information and my choices, my circumstances changed dramatically and Andrew‘s help and advice on my health insurance options became even more crucial. During my journey, Andrew was there for me at every step: responsive, accessible, informative, and unfailingly kind and compassionate. He was a great resource and ally during what has been the toughest time of my life. Thanks to Andrew, I have peace of mind the first time in months, and that’s a tremendous and invaluable gift. Thank you Andrew O. and Boomer Benefits!

I am very pleased with the assistance I got from Boomer Benefits. Choosing a Medicare plan can be overwhelming, or at least it was for me. Companies don't always make the details of their plans easy to find. Then so many questions come up as you are reviewing the different plans. Rather than calling each of the companies individually, I simply contacted Boomer Benefits. Ben E. talked to me about my insurance needs and budget and had over 100 plans to choose from (Anthem is not one they handle). After getting information from me, he was able to review the plans to determine which ones would cover my doctors and medications as in-network. We ultimately selected a plan which he then went over in detail with me to ensure it would meet my needs. In the end, I felt confident I had been given good information from Boomer Benefits and had the best plan. Ben took care of the final steps, signing me up - it couldn't have been easier. What a relief to have this taken care of, with no stress.

Thank goodness a friend told me about Boomer Benefits! I read the book, 10 Costly Medicare Mistakes You Can’t Afford to Make and learned a lot. I asked my friend more about Boomer Benefits and found out there was no fee for me to use their services. I also attended a local nonprofit that provide general Medicare info. They knew nothing about using a broker like Boomer Benefits, unfortunately! So after doing my research and yet still being a bit apprehensive, I called Boomer Benefits and was immediately connected with Darla F who was licensed in my state. She was incredibly friendly and so knowledgeable. It didn’t take long at all to be set up with my supplemental plan. The information she presented was clear and easy to understand and made my decision easy. I was set up for this plan by the end of the phone call. She also gave me her direct number and email. Then sent me links to help with the drug plan. I had some difficulty navigating this: due to my issue with tech….and so I emailed her. Of course, right after the mail I tired it again and was successful. But I got a phone call from her not long after I sent the email. What service! And with her help, I got the best part D for me. What a relief. I felt as though a weight was lifted from my shoulders after working with Darla! She made the whole process so smooth and easy. After everything was set up, she told me if I ever have any issues with Medicare, to just call the Boomer Benefits main number and I’d be directed to someone who could help. To know that I have this company for support in the future is a great comfort.

I had a very positive experience with Boomer Benefits. I was out of town and had questions on Medicare prior to my first time sign up. An internet search led me to Boomer Benefits. Subsequently I received a follow up phone call. All of my questions were patiently answered. I felt no pressure to proceed with them but set up a follow up phone call. As I was still out of town I decided during the follow up call to make my life easier and just go with them and it couldn't have been easier. They have sent follow up emails outlining the next steps I will need to take. I had done a lot of reading and research prior to I had some background knowledge going in but I believe even if you are just starting out in this complicated Medicare journey you will feel comfortable with them. The you tube videos are a great resource as well and available to all. I gave one 4 star only because I only just signed up and haven't come to the end of the process.

I have been using Boomer Benefits since 2015 for Medicare supplements and Part D drug coverage. I would not think of using anyone else and have recommended them to family and friends alike. Most recently, Darius B. helped me find a better price for my supplements. Darius was friendly, knowledgeable, and very professional. He returned my calls promptly and walked me through the whole process in less than 20 minutes. A few months ago, Boomer Benefits helped me switch Plan D drug plan and I went from a $48.00 a month plan to one costing $0.50 a month. That's right, $0.50 a month. Same great service from Boomer Benefits!

Got a $1,800 bill from quest due to coding errors at my physicians office, upon calling the Doctors office they told me that it was already billed and basically relayed that their error was going to be my responsibility. They were ABSOLUTELY NO HELP!!! I contacted Boomer Benefits and was put in touch with Ruth O after explaining my dilemma with her and forwarding a couple photos she told me NOT to pay the bill, that she would take care of it and follow up with me. After a couple more Emails to keep me in the loop she contacted me via phone and Email today that she has resolved the issue and my balance was $0. Without the service provided through Boomer Benefits and Ruth’s experience and expertise I can only imagine where this would have gone, since the Doctors office were not going to be responsible for THEIR ERROR!! Thanks again for the service, so happy with them, William B.

I was a Senior Account Rep with one of the major business aircraft manufacturers, and I had between 300-500 owner/operators across 18 time zones. Needless to say, I can spot world class customer service from a mile away. That being said, today my wife and I worked with Ms. Ashley S, Senior Retention Specialist, in order to transition to another Medicare Supplement provider. On the first call, Ashley immediately created a positive customer experience and relationship with us. We discussed our needs and within a few minutes, we received her schedule to allow us to fit our availability with hers. She sent background material to my email in a timely manner and upon our second call, she assisted us in filling out our application and she submitted it in 40 minutes from the time we received her call. All the time we were on with her, she was patient with our questions and provided substantive answers in real time and high bandwidth. In all ways, she exceeded our already high expectations. I would most definitely recommend Boomer Benefits and especially Ms. Ashley S (although I have no doubt that all of Boomer Benefits' associates are exceptional, given our past experience.) Thanks, Ashley. We appreciate you very much. ps - I have already shared our recent excellent experience with 6 friends.

Well, that was easy--and kinda pleasant if I'm honest. Jacob C. was fast, efficient, data-loaded, and devoid of superlatives and undesired speculation. He was a total businessman and gentleman who freely and without hesitation discussed his stake in the game when I challenged him. He not only delineated his stake from mine, but he also made my interests the priority. Mr. C's ability and willingness to educate is superior. His pace slowed when I needed it to, and increased when it was appropriate. He found alternative ways to explain something I wasn't grasping, and never stopped me in the middle of asking a "dumb" or redundant question. He was not "jealous" with his information, and he provided me with plenty of information I would call "portable"--meaning it was universally applicable no matter what company I used. He was generous of his time and really effective in continuing my education on Medicare and Supplemental coverage providers. He had access to data I did not, and he shared it. Mr. C seemed quite proud of his company's Client Service department and Boomer's commitment to life-time support in the cases of questionable transactions, a need to change or add policies, if additional education is needed, and the like. I hope they live up to the high bar of performance expectation he set for them. Not every online review of Boomers is 5 Stars, but the vast majority of those I found were. The lower star reviews generally were about poor response times or failure of an agent to "click" with a client enough to provide what was needed by them. On at least one site the Boomer response to the reviewer's complaint was specific, informative, and typically also educational, although a couple seemed "self-excusing." I was able to find a few 5-star reviews related to specific problems and the resolutions which the Client Service department either accomplished for the client or guided the client through. My expectations run high--Just as BoomerBenefits quite clearly intended them to be. Mr. C was a real gentleman throughout our calls and multiple email exchanges. I asked him to give his personal opinion or to speculate about a number of things. The invitation to speculate is, in my opinion, often the time when a person's true agenda and persona emerge. In my line of work, I have found it is the time when honesty and education are imperative, and emotiveness should be absent. Jacob hit the bull's eye. He gave appropriate warnings, his observations and--most importantly, he provided data upon which he based his conclusions. Our email exchanges were several and our phone call-hours probably totaled around 2, but the experience made me feel a.) "my gosh, we got a lot done!" and b.) I would welcome chatting with this person just for the heck of it. Overall, my experience with Jacob C. at BoomerBenefits didn't feel like a "Sales Experience," it seemed like a "Friendly Educational and Guidance" experience. Jacob's mother should be proud of him. It sure seems like she raised a good man. You can quote me on any of this. Mike

Boomer Benefits provides a much needed service. Anthony helped me to more fully understand the complex world of Medicare. Together we looked at all of the options for supplemental or Medigap coverage that might make sense in my situation. He outlined the pros and cons of each choice. Anthony was patient, answered all of my questions thoroughly, and took care of all of the sign up details once I made the final decision. My coverage is exactly what I need and cost much less than I anticipated. I also like knowing that if issues arise in the future, Boomer Benefits will be there to assist me. I highly recommend Boomer Benefits for help in selecting and managing Medicare options.

Laura F. came to my rescue! When processing a claim we discovered that Medicare showed my employers insurance plan as the primary policy. Laura made the initial connection viewing the billing statement. She was very professional in speaking with me and supporting me through the process. Additionally issues also came up setting up Medicares autopay account. The initial online transaction didn’t process, even though upon checking I was told it did. Laura was there following up to communicate and ensure steps were completed. She’s professional, kind, patient and most of all her knowledge and support makes such a difference on how to manage various aspects of Medicare. Thank you Laura!!

My husband and I are both clients of Boomer Benefits. Recently we made a major change in our lives due to an out of state move. This created an unforeseen issue with my husband's insurance in being canceled prematurely, prior to the actual move date. We were frustrated and worried about the implications, but Boomers' own Angie K to the rescue. Angie worked relentlessly to resolve the issue, going above and beyond. Not only that, but after our move she called me to see how we were doing and let me know that everything looked good, not only for my husband's policy, but also for the changes that needed to take place on mine. Thank you Angie and BB!! You're the best.

They are an amazing company with outstanding customer service for their clients. They go above and beyond to take care of any problems you are having and they really care about their clients. I was having problems with my physician’s billing office trying to say my claim was denied by Medicare and wanted to me pay the full bill. Yet when I went and looked at the claim on my Medicare account it showed it had been processed and the balance I owed was not the full price. So I called Boomer Benefits and got a fantastic and amazing claims specialist Jasmine D. who I spoke with and told her what my problem was. She did a conference call with that company on a Friday and stayed on the phone with me to try to get it straightened out. She then took care of sending them the paperwork they needed said she would call me back on the following Friday with an update of where we were with this issue. She called exactly when she said she would and gave me an update the following Friday. We were waiting for that Billing company to make the adjustment with the paperwork and Medicare claim she sent to them. Then the following Friday as promised she called again and told me it was all corrected and what I owed. She stayed on top of the problem and got it all resolved just as she told me she would. I appreciate all her hard work at getting this corrected because I had tried to do it myself and that billing office wouldn’t listen to me. Everyone I have dealt with at Boomer Benefits are phenomenal. I thank God my husband and I choose this company to do business with. Don’t know what I would have done with Jasmine D, she took excellent care of us. If you want a company that are there for you when you need them Boomer Benefits is the company to go with.

This is my least favorite time of the year, the renewal of my Medicare Supplement health insurance policy. I contacted Boomer Benefits via online request. Within a few hours, Darius B, called me. I asked for his help to determine if there was a more cost effective option for me than what I currently had. He quickly presented an option that would match my current benefits and would save me $35 a month. He sent me, via email, all the documents for my review and filed for the new policy the next business day. Within less than 72 hours, I had a new Medicare Supplement and some money to put back into my pocket. Darius was easy to do business with and very professional. I appreciate his willingness to assist me in picking the correct policy to meet my health needs. If you are new to applying for Medicare health benefits or are facing renewals of current benefits, I woul highly recommend reaching out to Boomer Benefits and their dedicated employees, like Darius B, for guidance with these critical decisions. Thank you Darius and Boomer Benefits.