Boomer Benefits
8.7
Overall Score
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Lou Metzger
I had a persistent billing problem, and was assisted by Ruth O at Boomer Benefits. Her communication was fantastic, and her kind demeanor is refreshing in this day and age of customer service decline.
Based on my experience with Boomer Benefits, Ruth's incredible level of service is the norm for this company. My problem was completely resolved with the provider and insurance company within a day or two. Ruth also followed-up with me during the duration of her efforts to resolve the issues.
I have referred several people staring out in their Medicare journey to Boomer Benefits, and each person has experienced the same quality of service... from finding the right plans, to advocating for their clients when provider billing issues inevitably pop up. They take the weight right off my shoulders.
Thanks to Ruth and the entire team at Boomer!
Lou Metzger
1 year ago Edited October 16, 2023
Reply from Boomer Benefits
Lou, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Ryan was in resolving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!
Apr. 12th, 2023
RICHARD CHAPMAN Denton, TX
Michelle W was a great help to me. My wife used to handle the medical stuff for our household, and I handled the bills. My wife did a lot of research when we became eligible for Medicare and found Boomer Benefits to be the most helpful and was very knowledgeable about everything that was available. However, my wife died suddenly on January 5th of this year, after a short stay in the hospital. I am not sure of the exact cause, so I am checking her medical records to find out. I finally got around to making sure our Medicare stuff was in order, so I called Boomer Benefits. Michelle talked me through the information they had about our disabled, special needs, adopted son and helped me understand the coverages he has and what I should expect in the future. We also talked about the providers and coverages for me. I asked her to email all of the details to me, so I have a written record for my files. Michelle said I could check back at any time and especially around October 15th of each year to review everything and make sure the providers and coverages we have are still our best choice. Michelle is a wonderful person and helped me very much.
1 year ago
Reply from Boomer Benefits
Richard, thank you so much for taking the time to share your experience with Michelle. We are very sorry to hear about your wife's passing and are sending you so many well wishes. But we are glad Michelle could take the time to help you figure out some of your Medicare stuff and forward all the details to you for you to have on file.
We are truly grateful to be able to help people like you every day. Thank you for trusting us to be able to help. Please do not hesitate to reach out if you have any questions or concerns.
We are truly grateful to be able to help people like you every day. Thank you for trusting us to be able to help. Please do not hesitate to reach out if you have any questions or concerns.
Mar. 31st, 2023
Phil W Indianapolis, IN
Boomer Benefits assisted me in 2019 to obtain a quality Medigap policy, and has been good about following up to check in and shop the rate near renewal time since then. I recently received a notice ahead of my upcoming renewal date that the monthly premium with my carrier would be increasing by almost 20% from the prior year. I contacted Boomer Benefits and Lane E assisted me in finding and securing the same plan G policy for a substantially lower premium than I was previously paying, much to my relief. Lane was knowledgeable, courteous and helpful with the application process and within two days my application was approved, my replacement policy issued, and my prior policy discontinued, all at no additional cost to me other than the 25-30 minutes of my time it took to complete the telephone application process with Lane. I will continue to use the services of Boomer Benefits and heartily recommend them, and Lane, to others needing Medicare/ Medigap assistance.
1 year ago
Reply from Boomer Benefits
Phil, thank you for taking the time to share your experience! We are happy to know that Lane could assist you with finding a more cost-effective rate and help make the application process a bit easier as well. Thank you very much for trusting us to help you with your Medicare needs! We greatly appreciate your recommendation and review.
Mar. 27th, 2023
Review Source
Richard Gould
I had the pleasure of talking to Natasha R about claims I was submitting for Dental Services. These services were for my wife and myself. Natasha was friendly, courteous, and respectful. She listened to my request and provided information that I needed to submit the claims. I am delighted that the claims were processed quickly by ManhattanLife. I can't say enough good things about Boomer Benefits and their employees. They regularly provide seminars to customers and give advice at no charge to current customers and others looking to understand the costs of healthcare in any state in the USA. You can't go wrong with this company.
1 year ago Edited September 30, 2024
Review Source
Ed Prohaska
Haley W in Client Services with Boomer Benefits recently helped me reconsider my Medicare Supplemental Plan Type choices and insurance company options and then guided me step by step to make all the changes I had selected. She is patient, clear, very knowledgeable, courteous and dedicated to client satisfaction.
Likewise, a couple months ago, Anthony S in Sales for Boomer Benefits assisted me with initial choices in an equally professional and thorough manner. The hand-off from sales to client services was seamless and without any surprises.
I also want to highly recommend the book "10 Costly Medicare Mistakes You Can't Afford to Make by Boomer Benefits" co-founder Danielle R. It's essential reading for anyone navigating Medicare at any stage.
1 year ago
Reply from Boomer Benefits
Ed, we are so happy you were connected with Haley and Anthony! We hope all of our clients have the same experience as you did. We’re glad Anthony was able to help you initially and that Haley could help you make the changes you wanted now.
We are thrilled to hear you found Danielle's book helpful as well! We cannot thank you enough for sharing your experience with our team!
We are thrilled to hear you found Danielle's book helpful as well! We cannot thank you enough for sharing your experience with our team!
Mar. 9th, 2023
Richard Coombs Wake Forest, NC
I can not say enough good things about the excellent client service I have received from Boomer Benefits, especially from Chasaty A, Customer Service Rep. Chasaty was extremely professional on our phones calls, helped me navigate to another insurance provider when I wanted to change carriers for my Medicare Supplemental "G" policy. Chasaty helped me complete the application process with no trouble at all. She was friendly, patient, and answered all of my questions and was very easy to work with. She promptly returned our phone calls at the agreed to time also. Thank you Chasaty for finding me another provider for a much lower premium.
Richard Coombs
1 year ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Richard! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Chasaty was in switching providers and answering your questions. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 9th, 2023
Robert Hopson Missouri City, TX
I selected Boomer Benefits to help me with the complicated process of getting started on Medicare and am still using them 5 years later. They helped me work though all the Medicare options and greatly streamlined the direct contact process with Medicare which would be very time consuming and frustrating without their help. Peter M at Boomer Benefits recently helped me select and change my supplement insurance provider to get a better rate. He took care of the whole qualification and changeover process making it very easy for me. I have continuously been very pleased with the excellent, friendly, competent, expeditious and especially the, we're here to help attitude, of Boomer Benefit's staff of experts. I recommend them to all my family, retiring friends, and even financial advisers.
1 year ago
Reply from Boomer Benefits
Robert, we are so happy you were connected with Peter! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and find you a more cost-effective rate. We cannot thank you enough for sharing your experience with our team and for sticking around for 5 years now!
Mar. 8th, 2023
Review Source
David Buck Delray Beach, FL
My experience with Boomer Benefits, and my underwriter, Billy W was absolutely top-notch when I really needed to have someone explain all things medicare in clear and easy to understand terms. From the wonderful series of videos with Danielle R explaining the pros and cons of the various plans, to the manner in which Billy walked me through the process of signing up to the best plans in my area, it was so reassuring to have that support! I've been sharing my experience with family and friends who are looking for guidance. I know they would benefit greatly from using Boomer Benefits just as I have. It's no wonder that a leading consumer magazine quotes Danielle R in there articles on medicare and social security.
1 year ago
Reply from Boomer Benefits
David, we are so happy you were connected with Billy! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team! We are glad you find Danielle's videos so helpful as well. Thank you for all your kind words.
Mar. 3rd, 2023
E SABINA BRADY Los Angeles, CA
My husband and I just signed up and were approved for Supplemental Insurance under Medicare. I turned to Boomer Benefits to get this done after trying to do it on my own and being very frustrated by the lack of comprehensive information and choice. It turns out that 'dealing direct' or more specifically, dealing with agents who only handle one medical healthcare insurance company too often results in the customer getting cherry-picked, incomplete and/or skewed information about the options and insurers. The prices quoted also vary! I thus turned to Boomer Benefits for their service. I found the company, and specifically their Medicare Sales Agent, Nigel R, to be just what I was looking for. Nigel had the patience of Job, was flexible, happy to take the time to answer the long list of questions I had developed -- both over the phone and by email -- and, upon request, was always happy to circle back to confirm, and then reconfirm, our status within the (unfortunately purposefully Byzantine) insurance approval process. Because of Nigel's prompt, professional and client-centered service at the front end, we are now confident that Boomer Benefits is the best company for us going forward as we begin to navigate down the healthcare insurance path ahead. Thank you Nigel!
1 year ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Nigel was in assisting you with your Medicare plan options. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call!
Mar. 3rd, 2023
Review Source
Charles G Brookline, MA
I quickly became overwhelmed by the sheer volume of information about my impending change from employer provided insurances to the Medicare programs. I had waded through the internet quagmire and thought I had it figured out. During my searches, I found Boomer Benefits and decided to take advantage of their knowledge and services. I've already done a review of the service I enjoyed specific to my Parts A, B and C decisions. Then, it was on to Part D.
Madison M drew the short straw and was assigned to me, showing great patience with all my questions and getting them all answered to my satisfaction. She was able to identify what we agreed was the best option for me and I couldn't be more satisfied.
Now that I've been through this for myself, I know my wife will be starting with Boomer Benefits in 2 years. Thanks To all.
Oh, and don't hesitate to take advantage of all the available video options available at the website. You'll know why when you start watching them and stop listening to the TV commercials. I know I must sound like a commercial myself, but, you'll see....
1 year ago
Reply from Boomer Benefits
Charles, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Madison! We are glad you found our resources and videos helpful as well! Don’t ever hesitate to give us a call in the future!
Mar. 1st, 2023
Review Source
Nadine Weber Tinley Park, IL
I am new to retirement and am so very grateful for all the assistance BB has been able to provide on my new journey. From first call I felt comfortable and assured I was receiving the very best info regarding all my varied options. Recently had a billing issue between Medicare and my provider. I contacted their client help desk and was introduced to Natasha R. My lucky day, she helped me resolve the issue quickly, always assuring me it would be resolved. She has also done follow up calls to verify all issues are over. Thanks BB for employing such knowledgeable, through,kind employees as Natasha!
1 year ago
Reply from Boomer Benefits
Nadine, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Natasha was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 24th, 2023
Rhonda Thrasher Georgetown, IN
What fantastic service from Nicholas P and Dustin A. My initial call was to Dustin. He spent all the time i needed explaining Medicsre and the plans to me. So patient with me. Then I spoke with Nick as i was having trouble enrolling my prescriptions. Again absolutely amazing customer service. I know these men are busy but they made me feel like i was the only customer they had for that day. Never felt rushed. Answered all my questions.
I am just starting medicare and was so confused. They were so knowledgeable. I will definitely tell my friends all about Boomer and how helpful they are.
Thank you for hiring such kind, patient and understanding gentlemen!!
1 year ago
Reply from Boomer Benefits
Rhonda, thank you for taking the time to share your experience! We are glad Nicholas and Dustin could assist you with your Medicare plan needs and make sure to address any and all questions and concerns. We greatly appreciate your kind words and recommendation. Don't hesitate to call in the future!
Feb. 20th, 2023
Marcy Lexington, KY
oh my gosh !!! i spoke with
Trey D
incredible !! i have such a feeling of peace of mind about this whole medicare buisness, i was all confused,then i stumbled upon and i listened to the videos with Danielle R, and right away just thought, these are the people that will really help me. i got to speak with Trey D, he tried to telephone me 2 times, i was not able to speak, and the 3rd time we got to speak this morning, and he was SO helpful !! we both spoke real quick, number, facts, numbers, facts, numbers, facts, numbers and more numbers... we got alot of ground covered, and now here i sit with nothing but peacefulness in me as i will wait for my turn to come to join the other Americans on medicare, thanks to Trey D, i am actually excited !!
THANK you Boomer Benefits !!
THANK you Trey D !!
1 year ago
Reply from Boomer Benefits
Marcy, we love to receive this type of feedback! We are so glad you were able to connect with Trey and that he could provide you with some peace of mind. We know Medicare can be confusing and hard to navigate, so thank you for listening to Danielle's videos and trusting us to be able to help! Please don't hesitate to call if you have any questions or concerns!
Feb. 16th, 2023
Richard Aleks Ashburn, VA
I chose Boomer Benefits in 2018 because of their high ratings and my research that concluded that going with Medicare/Medigap agents has more advantages than not doing so. They helped me set up Medicare Part A, B, D and Medigap Plan G. In October 2022, I decided to replace my Medicare Part D and /Medigap Plan G with a Medicare Advantage Plan (Medicare Part C). Maritza is the Boomer Benefits agent who contacted me. The first call was before Medicare enrollment began, so we discussed what I wanted. The next call after enrollment began, we went over the Advantage Plan that I wanted while talking to her on the phone as well as following her requests on my computer. It took about 2 1/2 hours and I was initially all set. A few more calls were needed to iron out some problems. Maritza quickly resolved these problems and I was officially enrolled starting January 1st. Thank you, Maritza! January proved to be a medical test for my chosen Advantage Plan as well as cost of drugs by the plan. I had root canal and two weeks later a filling on the same tooth. The cost of my drug prescriptions were lower than I thought they would be. So, even though this is a late review, Maritza, you did a great job! Boomer Benefits is definitely the right choice I made in 2018 for my Medicare needs!
1 year ago
Reply from Boomer Benefits
Richard, we could not be more pleased to receive such wonderful feedback about our team! Thank you for taking the time to share your experience and kind words. It’s wonderful to hear how helpful Maritza was in assisting you with getting your plan sorted out. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 13th, 2023
Review Source
Victoria Patenaude Kenner, LA
Great big shout out to Alexis P at Boomer Benefits for saving me from being sent to collections! Last year I started receiving invoices from a well-known lab telling me that I owed money for some routine bloodwork. Over many months, I spent hours on the phone between the lab's billing department and my doctor's office trying to rectify the situation. Each time my doctor's office would assure me that they had re-submitted and it was all taken care of and, a few days later, the lab would send me another bill saying that I still owed the money. When I went to my doctor's office for an in-person follow-up visit in early December, they insisted that this time it was really taken care of. A few days later I received yet another invoice letting me know that if I did not pay that I would be turned over to collections. In desperation I reached out to Alexis P at Boomer Benefits who calmly assured me that she would get to the bottom of it. A few short weeks later, I am pleased to report that I now owe nothing, and my credit has been saved! Thank you, Alexis P, for saving my sanity and my credit and thank you Boomer Benefits for having such an awesome member on your team!
1 year ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Alexis! And thank you so much for trusting us to help you with your Medicare needs! Don’t hesitate to give us a call in the future, Victoria!
Feb. 9th, 2023
Review Source
Larry Patterson Dallas, TX
I’m fairly certain that I’m not alone when it comes to having your phone, email and mailbox all start receiving information and suggestions about signing up for Medicare.
All I really knew about it was that my signup date ‘window’ had arrived and that’s about it.
With just a single call one of their agents, Jacob C, brought all the information I needed to understand my options and with that clarity came a peace of mind. Together we setup a plan and on the next call began taking the necessary steps. With Jacob’s assistance I now feel confident about my decisions and have gained knowledge about the government’s alphabet soup coverage that I’m going to use down the road as well.
If you feel like you are in a swirling river of Medicare information and the waterfall is approaching, call Boomer Benefits to get someone in your canoe to help you navigate through it.
1 year ago
Reply from Boomer Benefits
Larry, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Jacob! Don’t hesitate to give us a call in the future!
Feb. 7th, 2023
Sharron Harrison Charlotte, NC
I had the pleasure of talking w/ Bill W today. I needed assistance with my spouse and I signing up and further comprehension of Medicare A, Medicare B, Medigap and dental/hearing and vision insurance. Now I took a full week and many hours in Medicare school learning, however Bill broke it all down. He explained everything to us in detail and we were able to comprehend the information. He then forwarded information to our email for clarification and to help us remember. That was truly needed and appreciated. He assisted us in signing up for the best programs that worked for us. He made the process seamless. This company, Danielle R, Bill W and all the employees and are unique and refreshing in a time like this, where the senior population is growing and in need of knowledge, patience and kindness. You are appreciated. Thank you and Blessings. Sharron
1 year ago
Reply from Boomer Benefits
Sharron, we could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Bill was with helping you and your spouse sign up for your Medicare plans. We greatly appreciate the review and will pass it along! If you need any assistance in the future, please don’t hesitate to give us a call! We are so grateful to be able to help clients like you every day.
Jan. 27th, 2023
Carol Matherley Goodlettsville, TN
Recently I had to help my mom navigate the world of Medicare - which was very scary because I was utterly clueless. We were getting calls from everyone and that made it even worse. Boomer Benefits came highly recommended by a close friend of my mom. I will be forever indebted to her friend. It was so nice to deal with someone who quickly relieved our anxiety and concerns when mom decided to change back to part F or G. JACOB N was a patient LIFE SAVER. He talked us through the companies that covered our area in Tennessee. He helped us with the application. He even called when the application was accepted!! Jacob made it very easy and stress-free for mom and me. He even promised to be our go-to guy if we had any other questions. I have already recommended Boomer Benefits to other friends. Jacob N is the BEST!!
1 year ago
Reply from Boomer Benefits
We're so glad you allowed us to help you and your mom recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Jacob! Don’t hesitate to give us a call in the future!
Jan. 25th, 2023
Review Source
Dick Wilcox Franklin, NC
Rachel M is awesome. Saved us $2K+ never thought we could change Medicare supplement plans and save this much. She worked tirelessly through a lot of issues to deliver better than excellent service. Thank you !!!!! I had been turned down in the past when trying to change plans. Rachel was perfect in finding a better company at a lot less cost. Great service and patience. My wife’s change was turned down by the first company mostly because of our mistakes. Rachel found another that worked perfectly saving us a lot of money. The service after the sale with Boomer Benefits is a real plus too.
1 year ago
Reply from Boomer Benefits
Thank you for sharing your experience with Rachel! We are thrilled to hear that she could help you find a more cost-effective plan and save yourselves some money! We are grateful to be able to help clients like you. We greatly appreciate your review.
Jan. 6th, 2023
Review Source
Barb Witkowski San Jose, CA
I began my quest to learn about the possibilities for Medicare a few years ago, before I was actually ready to take the plunge. I came across Boomer Benefits FB Q and A group and decided to learn more. BB also has a lot of great info on their web pages. This fall I finally decided I was going to retire and wanted to complete my applications for my Medigap and Part D Plans. I attempted to contact one of the agents I had been in touch with the previous years when I was still working. Instead, I heard from a different agent- Latisha (Tish) P who readily took over on my case and was able to get me all hooked up. This was all during the mad rush during open enrollment and the beginning of the holiday season through december. And I was needing to be set up by Jan this year. Despite all of the hubbub and our own vacations, we were able to accomplish my goals. Thanks to everyone involved and I really felt valued. And special thanks to Tish.
1 year ago
Reply from Boomer Benefits
Barb, thank you so much for taking the time to share your experience with Tish! We are happy to hear that you have found our information helpful to you! We know the open enrollment period is not easy so thank you so much for your patience! We are glad you and Tish could get you all set with your Medigap and Part D plans! We greatly appreciate your 5-star rating and review.
Jan. 6th, 2023
Michael M San Mateo, CA
"Long Story Short", I signed up for Medicare Part B several years after I was first eligible...because I was covered by corporate group insurance. Of course, that fact caused (a still ongoing, I must add) issue with SSA & Medicare because I had to provide them with proof of my group insurance and, well, it just takes SSA a long time to catch up to information they receive. And Boomer Benefits has been an incredible help, advocate and partner in helping me to navigate the situation!
My two original contacts, Amy Boling and Bree Walker were both extremely knowledgeable and professional in helping me decide and get signed up for Plan G and Part D coverages.
And, I can't say enough about what an amazing, professional, organized, proactive help Michelle Weingart has been in assisting me with my continued navigation through the SSA/Medicare system to make sure my information is correctly reflected with my carriers; again...since SSA/Medicare are bureaucratic behemoths. She has been tirelessly positive, organized and as I mentioned prior, proactive in the help she has afforded me in dealing with what has ended up to be quite a substantial and challenging important life project!!
1 year ago
Reply from Boomer Benefits
Michael, thank you for taking the time to share your experience! We are so glad Amy and Bree could help you initially with setting up your Plan G and Part D plans! We are glad Michelle could assist you with ensuring your information is reflected correctly with your carriers. Thank you for trusting us to assist you with your Medicare needs. We greatly appreciate your 5-star review!
Jan. 3rd, 2023
Review Source
carol watson Pueblo, CO
I needed to see if changing from Medicare Parts A, B and D to an advantage plan would work better for me. Even though Medicare does a good job laying out the information, there’s just a lot of it. I had heard of Boomer Benefits previously and had listened to some of their videos. With that, I contacted Boomer Benefits and within a very short time Leah R. called me. She was very professional, polite, and kind. She listened to what I needed and found the best plan for me. She was very helpful, explained what I would be getting, and followed up on any questions that I had. Leah, thank you.
Carol Watson
1 year ago
Reply from Boomer Benefits
Thank you for checking out some of our videos and trusting us to be able to assist you! We are so glad Leah could provide you with helpful customer service and explain your options clearly. Thank you for your 5-star rating!
Dec. 20th, 2022
Linda M Bryan, TX
Allyson G spent a great deal of time with me explaining the different parts of Medicare. I had several questions about several areas of Medicare, and she is working on all of them or forwarding them to the department that deals with that area of Medicare. I appreciated her patience and kindness at the end of the day when we talked. I was so frustrated and anxious and on the verge of tears and Allyson was kind enough to repeat some dates and open up a case for a lost RX I had filled and couldn’t find 3 weeks ago. Allyson went the extra step in explaining coverage for different plans and answering my questions. I know I can call her with my Medicare questions and know she will listen and give me direction.
1 year ago
Reply from Boomer Benefits
Linda, thank you for taking the time to share your experience with Allyson! We are happy to hear she could answer your questions and provide you with great customer service! We appreciate your feedback and 5-star rating.
Dec. 7th, 2022
Review Source
Holly Wilson Las Vegas, NV
After receiving statements stating that MCR denied blood work ordered by the physician I made numerous calls to the billing department that failed to correct
the coding.
I called Boomer Benefis and
in comes Janay F.
I know this clinic is very frustrating to deal with but Janay kept at it and was successful in getting the coding corrected and the bill paid for by MCR.
Boomer Benefits has the very best customer services I have ever known. Janay is brilliant and kept us informed throughout the process, she wasn't going to give up and even went the extra mile in
continually following up with the clinic making sure they were working on correcting their error.
Thank you Janay and Boomer Benefits for all you do.
1 year ago
Reply from Boomer Benefits
Holly, thank you for sharing your experience with Janay! We are so glad she was able to assist you in getting the bill coded correctly and could provide you with great customer service. We truly appreciate your kind words and 5-star review.
Dec. 7th, 2022
Review Source
PB Denver, CO
My husband and I have received a tremendous amount of help, education and guidance from Boomer Benefits over the past several years. Boomer Benefits also provides a huge service to the entire community of senior citizens in the U.S. by helping us to navigate Medicare, Medicare supplements and Medicare Part D policies, all without charge to us.
Today, Jasleen S helped my husband and I during the 2022 Medicare Open Enrollment Period for the year 2023, to find and sign up for the most cost-effective Part D plan available in our area for the medications we are presently taking.
Their representatives are well-trained, kind and courteous. I am so glad that for us senior citizens, this company "has our backs."
1 year ago
Reply from Boomer Benefits
We are so glad we've been able to assist both you and your husband on your Medicare journey! We are happy to hear that Jasleen could assist you both recently with finding a cost-effective Part D plan. Thanks so much for your 5-star review!
Dec. 7th, 2022
MIKE OLDHAM Massillon, OH
I'm more than happy to share the wonderful experience I have had with Boomer Benefits and specifically with my Boomer representative, Chloe H!
I had been reading about the Plan G benefit and decided to take a look into it prior to a scheduled surgery.
I had declined to leave my employer provided insurance plan when I hit 65 and was worried that I wouldn't have enough time to make the switch before the surgery date.
Chloe presented me with a Plan G program option through AARP's UnitedHeathcare Supplemental policy, which is unbelievable, along with a great Plan D drug benefit through Aetna.
She took care of everything and walked me through each step I needed to take in order to have my Medicare coverage active prior to my surgery date.
Only through Chloe's help, was I able to save thousands of dollars that I would have had to pay under my old employer based plan.
Here's the best part, my Plan G deductible for the entire year is only $245 and my Plan G renewal premium is locked in at a fixed rate!
A huge shout out to Chloe H and Boomer Benefits!
1 year ago
Reply from Boomer Benefits
Mike, thank you for taking the time to share your experience with Chloe! We are glad she could assist you in transitioning to a Plan G before your scheduled surgery date and help make sure everything was good to go! We appreciate your feedback and 5-star review!
Dec. 1st, 2022
Prakash Patel Plano, TX
I have been with Boomerbenifits when I first applied for Medicare in 2021. Peter M helped me find a new prescription plan for 2023 with the best premium and the lowest cost for my medications.
Today he brought the insurance person on the phone to resolve my prescription cost that should have been lower since I am out of a donut hole. it took 30 minutes to resolve it and Peter stayed on line till it was done to my satisfaction. He is the one I call for any issues.
This is the benefit one get for being with Boomerbenefit because they have a full staff to assist than an individual offering their service as an insurance agent.
Call them up and you won't regret.
1 year ago
Reply from Boomer Benefits
We are happy to hear that Peter could assist you with your prescription plan and help resolve an issue! Thank you for taking the time to share your experience and feedback! We greatly appreciate your review and recommendation!
Dec. 1st, 2022
Review Source
Kathy J Kailua-Kona, HI
When I was Medicare eligible I had already researched the quagmire of Medicare when my husband was eligible. I thought I understood a lot but my Boomers Benefits agent a year ago, Jessica Y, patiently answered all my question and finally I got a very clear understanding of the options, the costs, the quality of insurance companies, etc. This year I worked with Sandra Cordova during open enrollment. She also was responsive, direct and very helpful in answering my questions. One major thing I like about BB is they will only represent quality insurance companies in terms of their financial viability and customer responsiveness. They is very important should you ever have a Medicare claim problem. Thank you Boomer Benefits!
1 year ago
Reply from Boomer Benefits
Kathy, thank you for taking the time to share your experience. We are glad Jessica could answer your questions and explain your options clearly so that you can make an informed decision. We are also glad Sandra could assist you this year and provide you with great customer service as well! We truly appreciate your review and feedback!
Dec. 1st, 2022
Sharon Lynn Tulsa, OK
Justin K made the Medicare nightmare disappear! He is Professional, Informative, Honest, Understanding & also has an Outstanding Personality. After reading & searching for answers online I felt I was ready to speak to an Insurance company I had chose and I called them on the phone. After the call…something didn’t seem exactly right to me. I had Bad Vibes! Again, back to internet searching for particular answers to certain questions about my rights signing up with a company for the first time. I then discovered Boomer Benefits. I simply called to ask 1 question to clarify if what I was told by another independent insurance company was actually correct in how I discovered they wanted to proceed if I were to sign up with them. Justin answered all my questions!! He actually made me feel so much better about the Medicare sign up process…than the other company I had called. As a result, I felt so good about everything & the way he explained things to me…that I decided to call him back the very next day & had him sign me up with a plan. I thought so highly of Justin…that I suggested to my husband that he should talk to Justin in the near future when it was his time to sign up for Medicare. My husband did talk with Justin & also signed up for Medicare this year, too! It has been an absolute pleasure dealing with Justin K & Boomer Benefits. Justin…Keep Up the Excellent Work you are doing! You are the Man! Outstanding Job! Well Done! Thank You So Much for being so dedicated to your work! My husband & myself Greatly Appreciate You and ALL you have helped us with along the way! Kudos to you & your service team as well & to Boomer Benefits Co.
1 year ago
Reply from Boomer Benefits
Sharon, thank you so much for taking the time to share your experience with Justin! We are happy to hear that he could provide you with excellent customer service and answer your questions and help make you feel a bit better about the whole Medicare process! We truly appreciate all your kind words and recommendation.
Dec. 1st, 2022
Review Source
Jim Oceanside, CA
I called to learn more about Medicare and my additional coverage options. I talked with Jacob C and asked him all the questions I had prepared during my earlier research regarding Medicare, Advantage, and Supplemental plans. Jacob answered all my initial questions to my satisfaction. We set up a 2nd call date/time for a week later. After more research on my part, Jacob called on the scheduled date and at the exact minute as planned. Again, Jacob was professional, knowledgeable, and most of all, did not hurry me through another round of questions I needed further explanations on.
In the end, I was more than happy to sign up through Boomer Benefits with my Supplemental plan.
1 year ago
Reply from Boomer Benefits
Jim, we are glad Jacob could answer your questions and help you explore your plan options! Thank you so much for taking the time to share your experience! We truly appreciate your 5-star review!
Dec. 1st, 2022
Loetta Richter Oologah, OK
This is my third year of calling Boomer Benefits to make sure I'm getting the best coverage and price for my Plan G Medi Gap Supplemental Policy. Larry W is the benefits person that I talked with and he spent an hour with me on the phone going over every plan available in my area trying to obtain a better price structure for me.
He was extremely patient, knowledge, explanatory and tried every avenue to help. Unfortunately, the plan I have worked out to be the best plan for me. However, you should call and ask for Larry W if you need assistance with anything related to a
Medicare policy.
Thank You, Mr. w for your time and knowledge,
Loetta Richter
1 year ago
Reply from Boomer Benefits
Loetta, we truly appreciate you taking the time to share your experience with Larry! Even though your current plan was the best one for you, we are glad Larry could put in the effort to see if there was a better one in your area for your healthcare needs and budget and not pressure you into a plan that wasn't right for you. We greatly appreciate your 5-star review and recommendation!
Dec. 1st, 2022
Review Source
Dan Richardson Seattle, WA
I received quotes for Medicare Medi-gap and Part D plans from a number of licensed insurance brokers. I ended up going with Boomer Benefits based on their Medicare knowledge and experience. Linda H was wonderful to work with on the Medi-gap plan. Her knowledge of the plans and state specific rules really helped us make a good decision. Juliette T helped us find the best Part D plan for our individual circumstances. She responded right away to all my questions and stayed with us with great follow until our plans were approved and in place. In addition to these two ladies, having a dedicated Customer Service team was really important to me. I couldn't have been happier with our experience. That's why I highly recommend Boomer Benefits!
Dan R.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Dan! We're so happy to know Linda could get you everything you needed and answer all your questions! We are glad Juliette could help you find the best Part D plan for your needs and budget as well! We greatly appreciate your review.
Nov. 8th, 2022
Fred Gulitz Myrtle Beach, SC
October through December is the time when many Medicare eligible people make a choice of what type of Medicare supplement coverage they'll need for the oncoming year. It is a worrisome time full of anxieties and blood pressure raising decisions that could put you in the hospital. I have been with Boomer Benefits for a few years. Maritza K is my agent. She and Boomer Benefits have given me the information to make a difficult decision easy. I was provided information about Medicare supplemental insurance and the companies that provide the best coverage in my area of South Carolina. I was also given answers to the many questions I had about the coverage and cost.
During the process of choosing, Ms. K remained in contact with me. She made sure I was okay with the information provided. I made my decision with her help. I am happy with my choice of plans. Thank you Maritza!
However, this is not the end of my story. I want people to know that Boomer Benefits should be first on your list when choosing a company/agent that will help you choose the best healthcare plan for you. The pros of Boomer Benefits is as follows: They maintain contact with their clients throughout the year; Their agents and staff are quick to resolve any issues the client have with their coverage; They are 100% client oriented; They go the extra mile to work to resolve any issues. you may have. The cons... there are non!
If you are like me, you don't need extra pressure dealing with your healthcare issues. Choose Boomer Benefits and let them work for you.
2 years ago
Reply from Boomer Benefits
Fred, we are delighted to hear we could help you with your Medicare needs! We are glad Maritza was able to answer your questions and explain your options clearly so that you can make an informed decision on what plan is best for your healthcare needs and budget. Thank you for trusting us to help you! We appreciate this 5-star review and recommendation.
Nov. 1st, 2022
Patrick Snyder Myrtle Beach, SC
Picking Boomer Benefits via a friend’s recommendation proved invaluable as I encountered a problem with Medicare. Maritza K was patient and encouraging even with erroneous information coming from a staff member at Medicare. Multiple calls later my involuntary loss of coverage was reinstated and I cannot thank enough her for the excess time she spent in the background and on conference calls getting to the heart of the problem. Her follow up calls were as scheduled given her many other clients. Maritza’s knowledge of “the system “ is excellent and she admitted to have learned another valuable aspect as a result of our encounter with Medicare.
2 years ago
Reply from Boomer Benefits
Patrick, we're so glad you considered your friend's recommendation! We are happy to hear that Maritza could assist you with your involuntary coverage loss issue and help get it resolved. Thanks for trusting us to assist you with your Medicare needs! We truly appreciate you taking the time to share your experience.
Nov. 1st, 2022
Review Source
Donald French Derby, KS
After my wellness medical check and lab work, I received lab billing including charges for PSA lab. After calling my medical office and lab office- both claimed they could do nothing, both claiming it was not their fault for billing errors- "it was the other guy". I contacted Boomer Benefits for help. Jasmine B, client representative, was Boomer B. agent that assisted me: telling me about problems with Medicare errors in billing coding and advising me in which direction to correct billing. Jasmine B contacted my medical office and laboratory billing department to coordinate Medicare billing claim disputes. Jasmine B kept me informed about actions being taken and results. She also phoned me after Medicare paid for lab work and informed no further charges from lab services. It was V ERY NICE to have someone to talk with that was competent and knowledgeable in Medicare billing services to communicate with Medicare and my medical services. Medicare bill coding is very confusing and complicated. I did not even understand Medicare's letter explaining dispute results.
It is wonderful to have someone on your side who understands Medicare coding problems and how to resolve them. I just wonder how many other people that were charged for laboratory services should have been paid my Medicare- only because of bill coding error.
Thank you, Boomer Benefits, and also Jasmine B for helping me. You saved me over $250.00.
D.F.
2 years ago
Reply from Boomer Benefits
Thanks so much for sharing your experience, Donald! We are glad Jasmine could provide you with excellent customer service and help you resolve a billing issue. Thanks so much for taking the time to share your experience and for trusting us to assist you with your Medicare needs. We greatly appreciate your review and kind words!
Nov. 1st, 2022
NMV Delray Beach, FL
I can’t say enough about Catherine H and Boomer Benefits. She is a total pro when it comes to the web that is Medicare! I asked her a ton of questions and she replied immediately without having to look anything up. She’s an excellent communicator and a consummate professional. There were no sale tactics, just the facts. I highly recommend Catherine and Boomer Benefits. They provide a priceless service for Medicare beneficiaries that includes . back end customer service after sign up. In addition, their webpage, YouTube channel as well as their private and public Facebook groups contain a treasure trove of information that is easy to understand. Thank you Catherine and BB!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience! We're so happy to know Catherine could answer all your questions and help provide you with clear information! We greatly appreciate your review. Don't hesitate to call if you have any questions or concerns in the future!
Oct. 26th, 2022
Review Source
Dorothy Currier Concord, NH
Janay F helped me appeal a denial by giving me a different code under which my Dr visit was covered. My provider company changed their name and hired a 3rd party billing company that acted like a collection company from the start. They had no interest in helping me solve the problem they created by using the wrong code. I noted they would have gotten the full charge out of me. Medicare covers a fraction of what they charge. No insurance company pays that charge; just people with no coverage. Watch out. The healthcare industry is just another large corporation looking to get as much money as they can. Janay helped me provide all the information necessary and my visit was covered. Saved me $243. I imagine my provider company changed their name to save them from liability for this kind of dishonest, or incompetent behavior. It was a relief to know I had some professional support.
2 years ago
Reply from Boomer Benefits
Dorothy, we are delighted to hear Janay could help you resolve this issue! We are so glad you trusted us to assist you with all your Medicare needs. Thank you so much for this 5-star review. Don't ever hesitate to call if you have any questions or concerns!
Oct. 19th, 2022
Review Source
Linda Rose Lancaster, CA
I signed up for Medicare and Anthem Blue Cross (supplemental plan) through Boomer Benefits. When I was denied by Medicare for two claims, I spoke to the Claims Specialist, Elizabeth D and asked for help. She was calm, reassuring, and knowledgeable. She communicated with me through several phone calls and emails to update me on the progress. She worked with me every step of the way. It was comforting to know she had the expertise to help me in resolving the issue. She never made me feel rushed or that I was a bother. She made me feel like I was her only client. I felt like I was in very good hands. It is comforting to know there is someone who is there to help if issues arise. I appreciate the excellent customer service and being treated well.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Linda! We're so happy to know Elizabeth could help you with these denied claims and work toward getting this resolved for you! We greatly appreciate your review. Thank you for trusting us with your Medicare needs.
Oct. 19th, 2022
Review Source
Susan Ryan Manassas, VA
Following a couple of recommendations I first got in touch with Boomer Benefits a couple of years ago, once I qualified for Medicare but wasn't ready to jump in because still working full-time with benefits. During this time Tyler W has been helping me with any questions, etc. Even though still working I have decided to jump in and this morning Tyler made it super easy to sign up for part G and has sent me the links I need for my employer documentation and Part B application. I am not sure why the government makes it so intentionally complicated, good thing Boomer Benefits can at least streamline it.
2 years ago
Reply from Boomer Benefits
Susan, we are so glad Tyler could help answer your questions and assist you with signing up for a Plan G! Thank you for trusting us to assist you with your Medicare needs. We appreciate your 5-star review!
Oct. 17th, 2022
Review Source
Betsy Black Houston, TX
I left a 5 star rating on another site 10 months ago when I first got started with Boomer Benefits. I need to update that at this point because I have had 2 surgeries, moved to a new city, changed my name, insurance! What a mess. Boomer Benefits has made it easy for me the entire way. They’ve enabled me to bypass the pain of dealing with insurance companies. The last agent in particular, Julia P, I should mention was able to push through an authorization for me for a necessary medication that neither the doctor or pharmacy could do a thing about. So I thank Julia for that. They have the knowledge if you have the questions. I still do highly recommend Boomer Benefits.
2 years ago
Reply from Boomer Benefits
Betsy, thank you so much for taking the time to share your experiences. We are glad we've been able to assist you through all your life changes since almost a year ago! We are glad Julia could help you get an authorization for a medication for you too! Thank you so much for your recommendation. We truly appreciate it.
Oct. 6th, 2022
Lynne Gryctz
I am 68 years old and have been holding off retirement because the whole Medicare and supplemental process seemed so overwhelming. I would get huge books in the mail which immediately went into recycling. Broke my hip in January and my company put me on Cobra without informing me. Didn't find out until I went for a follow up visit for my hip and on the way home from the visit I received a call from the office my insurance had been terminated. I did receive a Cobra letter in the mail the next day, but I was in a panic. I had been following Boomer Benefits on Facebook for a couple of years so I asked my daughter to check out this company. Once i got the yes from my daughter I made the phone call I had been putting off for years. Best call I have ever made. Linda H was so kind, so talking me off a ledge, so knowledgeable and just all around wonderful. I actually started calling her Saint Linda. And I called Saint Linda probably more times with questions then I call my children. Even with our time difference she returned my calls promptly. To make a long story short ( I realize it's too late for that). This is one of the absolute best phone calls I have ever made. Thank You Linda H and Thank you Boomer Benefits for making this so easy. I think it is criminal that this process is so confusing for the general population. Maybe it's just me it is so confusing but I am getting to the point in my life where I am approaching getting old. So Thank You Saint Linda and Thank You Boomer Benefits.
2 years ago
Reply from Boomer Benefits
Lynne, thank you so much for taking the time to share your experience with Linda and for all your wonderfully kind words!! We are thrilled to hear that Linda could ease any confusion or stress and help make the process a bit easier for you. Thank you for deciding to call and for trusting us to assist you with all your Medicare needs. We truly appreciate your 5-star review. Please don't ever hesitate to call if you have any questions or concerns in the future.
Oct. 3rd, 2022
Review Source
Kathy Peregrino Dallas, TX
Reading all their posts regarding the various options available allowed me to make an informed decision regarding my choice of Plan G to go along with my A,B, and D plans. They were helpful with answering questions about the confusing aspects of the wide variety of Medicare options. Great information shared about all of the Plan D options that were available to me in my state. I appreciate all the help and information given to me by Kathryn H and Ryan L; they both answered all my questions during our phone calls and that allowed me to make the best decisions for me. Great company and knowledgeable agents, I am looking forward to a long and pleasant relationship with them.
2 years ago
Reply from Boomer Benefits
Kathy, thank you so much for taking the time to share your experience. We are thrilled to hear that Kathryn and Ryan could both answer all your questions and provide you with great customer service. Thank you for trusting us to assist you with your Medicare needs. Don't ever hesitate to give us a call if you have any questions or concerns!
Sep. 30th, 2022
L T TX
The personal touch is definitely most appreciated here. We called and worked with Lilly H. - she was so professional, personable and prompt - we greatly appreciate her advice and easy way of explaining the plethora of options available to us "newcomers" to the Medicare age and supplement plans. Since Lilly has signed us up, we have had several conversations as a follow up - she is right on point with calling us back and assuring us of coverage / options going forward. Thanks Lilly for a great experience - you made it easy to understand and are most pleasant to work with. We will certainly recommend Boomer Benefits / Lilly to our friends as they are approaching our situation. Wish you the best, Lilly!!
2 years ago
Reply from Boomer Benefits
Thank you so much for taking the time to share your experience with Lilly. We are so pleased she could explain all your options and help you make an informed decision on what is best for your needs. We truly appreciate your kind words and recommendation. Please do not ever hesitate to give us a call if you have any questions or concerns.
Sep. 23rd, 2022
Review Source
S PT Martinsville, VA
After doing my own Medicare enrollment research, I called Boomer Benefits. I worked with the amazing Tish P from Boomer Benefits. She easily gets an A++ rating from me! Tish answered my dozens of questions over several phone call “appointments.” She called when she said she would call and always took the time to explain every little detail. She did not pressure me to make any choices. Tish made me feel like she cared about the big decisions I was making. Thanks to Tish, my husband and I are both Boomer Benefits customers and we feel confident their team will be available if we ever need their help. My advice is easy, save yourself time and call Boomer Benefits first!!
2 years ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Tish! We are glad she could answer your questions and explain everything so you could make an informed decision on what best suits your needs. And yes, don't ever hesitate to give us a call if you have any questions or concerns in the future. We truly appreciate your 5-star review.
Sep. 23rd, 2022
Robert Bond
I recently completed the sign-up process for Medicare and selected Boomer Benefits to assist me. I worked with two representatives from Boomer Benefits; Kelly D (who helped me with the sign up) and Peter M (who helped me resolve a problem that arose in regard to the payment of premiums for additional coverage). Both of these individuals provided absolutely great customer service. Due to the general complexity of signing up for Medicare and the fact that the private insurer providing additional insurance made an incorrect assumption about billing preferences, my start up coverage and my partners existing coverage were disrupted. Correcting this situation required multiple phone calls with both Kelly and Peter and the involvement of the insurer and AARP. During this situation, both Kelly and Peter were completely professional. They provided accurate and effective information and solutions, interfaced between the insurer and us to enact the fix and repeatedly called us back (when they said they would!) to insure that a successful conclusion was attained. In this time of companies offering less and less service, this was a testament to business as it should be done.
2 years ago
Reply from Boomer Benefits
Robert, we love to receive this type of feedback! We are so happy to hear that Kelly could help you initially by getting you all signed up and that Peter could be there for you to help resolve an issue that arose. We appreciate you allowing us to assist you with your Medicare needs. Thank you for taking the time to share your experience and give us a 5-star review!
Sep. 14th, 2022
Sandy L. Busse Nunley McKinney, TX
Since retiring 5 years ago I have received excellent support, expertise and resolutions any time I call Boomer Benefits. I have had the pleasure of working with multiple agents as they excel at their position and move up to more challenging positions, all most kind and helpful. Since last December I have been so fortunate to work with Elizabeth D. She is so dedicated and knowledgeable. She is always prompt to reply to my questions and needs. She was able to guide me and correct my previous mistake changing from Plan F to Plan G. I had been very satisfied with Plan F. But suggested by friends Plan G better. After making the change I regretted it immediately. I had been advised changing back to Plan F would not be a problem but it was very difficult. So Elizabeth D was able to facilitate the change. Unfortunately there was confusion with my providers billing incorrectly. Elizabeth D was able to sorted out the confusion and providers got their payment. I was completely overwhelmed and stressed to the max. Elizabeth D was very calm, patient, empathic and professional till all resolved. I can not thank her and Boomer Benefits enough for getting this resolved. I appreciate her so much and I hope Boomer Benefits does as well!
2 years ago
Reply from Boomer Benefits
Thanks so much for sharing your experience, Sandy! We are glad Elizabeth could provide you with excellent customer service and get everything sorted out as you switched back to a Plan F. We appreciate your review and kind words!
Sep. 6th, 2022
Y. Coronel-Armenta San Diego, CA
I really made a good decision in selecting Boomer Benefits in assisting me in enrolling to my Medicare supplement and prescription. Last May, I had a big bill from my health provider regarding some medical tests that I was told that Medicare does not cover. I immediately contacted Tyler W, the Boomer Benefits representative that helped me enroll to my Medicare supplement. The following day, I got a call and an email from Janay F, Claim Specialist of Boomer Benefits, to discuss my issue. I was really surprised and impressed for her quick response to help me on my concern. After providing her all the information she needed, Janay told me that she will work on my issue and would update me on any developments. She updated me all the way and finally, thru her help, the issue was resolved. Janay found that there were some coding errors made which my health provider corrected and then resubmitted my claim and Medicare took care of the bill. I really appreciate the effort that Janay put into this to assist me. I find Janay knowledgeable on what she does, compassionate and friendly.
What Janay did for me is just one of a classic example on how Boomer Benefits take care of their client. They are the best company to deal with regarding Medicare. In fact, I already recommended Boomer Benefits to my family. And to all who are joining Medicare soon, I highly recommend Boomer Benefits to help you in your enrolment since their customer service does not stop there. It continues whenever you need help with Medicare. (This is based on my experience.). Again, thank you Janay for your assistance.
Y Coronel-Armenta
California
2 years ago
Reply from Boomer Benefits
We are thrilled to hear you received such wonderful assistance from our team here at Boomer Benefits. We are glad Tyler could get you all set up with a Medicare supplement and that Janay could help resolve this claim issue and get Medicare to cover the bill for you. Thank you so much for all your kind words. We truly appreciate your recommendation. Please do not ever hesitate to give us a call if you have any questions or concerns!
Aug. 22nd, 2022
Tony Port Orchard, WA
I would like to say how impressed I am with the support I have gotten from Boomer. I signed up for Medicare Part B last August and Boomer got me the N plan. Been real happy with it but in the beginning even though I told my doctors offices I had Medicare they still billed my insurance I had when I was working. I called Boomer and they assigned me Elizabeth D as my personal representative to help me resolve my billing issues which Medicare had denied. She is the kindest knowledgeable person anyone could ask for. She explained everything perfectly and really put my mind at ease. I had a real issue with one provider that took several months for her to resolve, but without her assistance I don't believe the billing would have been corrected. I had no luck dealing with the billing department but Elizabeth worked through it and fixed everything. She is my guardian angel. I love her commitment to the customer and she will be forever in my gratitude. Boomer has a real gem in Elizabeth.
2 years ago Edited July 29, 2022
Reply from Boomer Benefits
Tony, we are delighted to hear we could help you find a cost-effective plan! We are glad Brandon was able to find you a cheaper plan and that you trusted us to assist you with all your Medicare needs. Thank you so much for this 5-star review and recommendation.
Jul. 25th, 2022
Michael RIDGWELL Windsor, NC
I have been receiving immunotherapy treatment for liver cancer for several months now and was experiencing Nausea and lack of appetite a new medicine that was prescribed for me was not being approved by Medicare or my Medicare advantage plan when it was supposed to be a wonderful agent helped me to get my medicine paid for and it has been a real blessing. My agent’s name is Maritza K.This lady went above and beyond to find out what the problem was and resolve it.Boomer benefits is the best out there in my opinion for anyone that needs help picking a Medicare plan. And it doesn’t fit in there they help you with whatever problems you may be having offer no cost
2 years ago
Reply from Boomer Benefits
Michael, thank you so much for your kind words! We are so happy to hear that Maritza was able to help you in getting your medicine paid for. We truly appreciate your recommendation. Please do not hesitate to give us a call in the future if you have any other questions or issues!
Jul. 15th, 2022
Review Source
Carla Pihl Bradenton, FL
Best decision! After having a bad experience with another insurance company giving me incorrect information not in my best financial interest on Medicare supplemental plans plus being rude doing it, I pivoted to another answer. I found Boomers Benefits in my research and made a great decision to call. I could navigate the new Medicare supplemental process myself BUT I knew when you have trouble with claims, questions and need someone in your corner you are better served with a insurance company that can provide the help. I called and was thrilled to find Sarah. She addressed all my concerns, answered my questions and found a supplemental plan carrier I was comfortable enrolling with. She was lovely to work with. Best of all I am not alone in dealing with any future Medicare supplement issues and questions. It is free, it is easy, so why would I not call?
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, especially when you don't feel like an insurance company has your best interests at heart. We're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Sarah! Don’t hesitate to give us a call in the future!
Jul. 8th, 2022
