Boomer Benefits
8.2
Overall Score
Dee Jay Ellensburg, WA
Worked with Samantha D getting my Medicare account established. She was so easy to work with throughout the entire process. Every question I had was answered thoroughly and professionally which I really appreciated. For me, being an extremely busy person, the best way to connect with Samantha was to schedule an appointment for phone consultation. She was spot on prompt which I greatly appreciated. I also appreciated the assist during the application process because Samantha was right there on the phone walking me through everything. It was virtually a seamless process. I cannot thank her enough for everything. She really knows her stuff.
3 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Dee! We're so happy to know Samantha could find you a cost-effective plan and help you through the application process. We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!
Apr. 26th, 2022
Nancy Adams Lone Tree, IA
I have been following Boomer Benefits on their Facebook page for the past 2-3 months, as I will begin Medicare soon. After watching their responses to questions and issues that clients (and even people who didn’t seem to be signed up with them) in very thorough and helpful ways and reading excellent recommendations from their current clients thread after thread, I decided to call and speak with someone today. I spoke with Chris W. who was extremely helpful telling me about the company, answering questions that I had about both the company and my Plan options. He was very thorough, kind and friendly. I did sign up and feel so comfortable choosing Boomer Benefits to work with. I highly recommend this company who will not only get you signed up for a plan that you are comfortable with, but will continue to work with you on the backend if you have future issues with claims, etc.
3 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team and our Facebook page! Thank you for sharing your experience with Chris. We’re so glad he was able to help you through this transition. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Apr. 26th, 2022
Review Source
Barbara Hoeft Grand Haven, MI
Four years ago, I signed up for Medicare and my supplemental plan through Boomer Benefits. Four months later, I had to go in for emergency surgery. Although I gave my new cards to everyone, the billing for emergency services, ambulance and hospital stay did not go through. I received a ton of bills and had a real mess to try and figure out. I called Boomer Benefits and they took over the situation and got everything straightened out and rebilled correctly. They did such a great job. It would have taken me forever to straighten out. Just recently, I worked with Chasaty A to add a dental, vision and hearing plan. She sent me info on several plans and helped me pick the right one for my needs. She truly gave me 5-star service. I would recommend Boomer Benefits to anyone.
3 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team and more recently, Chasaty! Thank you for sharing your experience and kind words. We’re so glad we’ve been able to help over the past 4 years. We greatly appreciate the review! If you need any assistance in the future, don’t hesitate to give us a call!
Apr. 26th, 2022
Kim Cooley
I first went to Boomer Benefits for assistance in finding the right Medicare plan. They also said they would be there for me after the plans were chosen and implemented whenever I had questions or needed assistance with the insurance carrier.
They were not kidding about that! I recently contacted them for assistance, and they were amazing! Roni R was wonderful to work with. She was able to quickly connect with the insurance carrier and conference me into the call so I could ask my questions and receive an immediate response. Roni was responsive, helpful and really nice to work with. Very happy I met Boomer Benefits and Roni!
3 years ago
Reply from Boomer Benefits
We're so happy you were connected with Roni! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words, Kim!
Apr. 26th, 2022
Donna Noonan Galveston, TX
First of all, their online information and 6 day mini-medicare course is a terrific knowledge base to work from. I had signed up for Part A and Part B, but was running out of time for medigap and Part D. Filled out the "Contact me" request and got a call the next day.
Trey D was so helpful. He listens and answers with as little or much information as you need. Best of all he gives you a little insight into the workings of medigap.
(All above board).
Withing an hour I had chosen a plan that I was very happy with. The best part is Boomer Benefits will help me with any future issues.
Trey saved me hours of looking through a stack of medicare mailings and calling the insurance companies.
One of the best decisions I have made. Thanks Trey.
3 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Trey was able to help answer your questions and make it such an easy process. Thank you for taking the time to share your experience, Donna!
Apr. 26th, 2022
Timothy Hackler Spring Hill, FL
Delaney M. from Boomer Benefits contacted me concerning a post I made on the company's Facebook page. She was following up to be sure I understood my current benefits and insurance plans. Delaney represents why I chose Boomer Benefits to handle my medicare insurance. She was knowledgeable and genuinely interested in helping resolve my concerns. By the end of our conversation, she answered all my questions. Shen then made an appointment to contact me during the renewal period to help me in selecting the best plans for our needs. I couldn't ask for any better support or help. I highly recommend Boomer Benefits to anyone looking for help with their medicare insurance plans.
3 years ago
Reply from Boomer Benefits
We're so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words and recommendation. Don’t hesitate to give us a call in the future, Timothy!
Apr. 8th, 2022
Review Source
Darlene Meader Riggs Houston, TX
Insurance intimidates me. Relatively intelligent in all other areas of life, I just have trouble retaining insurance information and rates, coverages, deductibles run together, blur and turn to mud in my brain! Add to that, a profound hearing impairment makes talking on the phone excruciating for both parties.
Enter Matthew M, patience personified, he worked with my hearing loss and my mental block over insurance definitions. I’m 65 next month and confident I am well prepared due to Matt’s careful attention to detail, thorough discussion of my needs, my fears and my financial situation. I hate talking about insurance! But Matt was warm, friendly, professional and knowledgeable. I’m grateful!
3 years ago
Reply from Boomer Benefits
We're so happy you were connected with Matthew! We hope all of our clients have the same experience as you did! We’re glad he was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words. Don’t hesitate to give us a call in the future, Darlene!
Mar. 31st, 2022
George Aguiar San Leandro, CA
This five-star is awarded due to the knowledge, honesty and personality of Mr. Jacob C, an employee of this company who treats you like family. He took all of my information, put it through the wringers and shared with me their results and his well formulated and knowledge-based interpretation, e.g. "If you do this, than this and this; however, if you wait for this, then do this, you win". Having been in customer service for 60 years, you can't teach what this young man possesses in spades. Boomer Benefits won when Jacob interviewed with them. 150%. Thank you, Jacob, for truly taking care of my needs with just me in mind. You are the proverbial "diamond in the ruff".
Sincerely,
George Aguiar
Inflight Services, Retired
United Airlines, Inc.
3 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about George! Thank you for sharing your experience and kind words. We’re so glad he could help you during this process. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 24th, 2022
Review Source
connie fabrizio Westmont, IL
I chose to use Boomer Benefits to sign up for my Medicare supplement because of their promise to assist with Medicare issues should they arise. I had very recently retired yet my employer insurance was listed as my primary- not Medicare. I thought that was going to be a long wait on the phone nightmare to try to resolve! Contacted Boomer Benefits. They called me first thing the next morning. Boomer made contact with Medicare representative and within minutes the issue was resolved. Boomer then stayed on the phone and proceeded to advise me of the information to provide to the hospital which was billing me. Thank you Cheyanne K.
These days so many companies blame COVID for their poor customer service. However I, as well as others I referred to Boomer Benefits, went through the Medicare Maze during Covid and received 100% service with every inquiry. Anyone I know who is eligible for Medicare I am referring to Boomer Benefits!
3 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Connie! We're so happy to know Cheyanne was there to help get the recent issue resolved and make sure guide you through it! We greatly appreciate your review and for referring us to others. Please don’t hesitate to contact us in the future if you have any issues!
Mar. 24th, 2022
Review Source
Catherine Yee Newport Beach, CA
We worked with Alexis P and she was so professional, personable and patient with our Medicare and Prescription Plan concerns. She is like a guardian angel helping us with our situation. We highly recommend working with her and Boomer Benefits.
Medicare and Prescription Plans can be a daunting and confusing experience but
Alexis was able to help us understand the various options and plans that would be appropriate for our situation.
You will find that she and Boomer Benefits are a rare and wonderful representative and company to navigate through your specific concerns and questions to make important decisions for the best Medicare plan and prescription plan.
We have recommended Alexis and Boomer Benefits to our family and friends.
--Randall Yee, MD and Catherine Yee
3 years ago
Reply from Boomer Benefits
We're so happy you were connected with Alexis! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your recommendation!
Mar. 24th, 2022
Lajos Csaszi Miami Beach, FL
After retiring I had a serious conflict over Medicare Part D which unjustly applied a Late Enrollment Penalty to my monthly premiums. My repeated efforts to correct this mistake proved unsuccesful and I was ready to give up the whole thing . As a last resort I contacted Katie J at Boomer Benefits who took over from me the complicated negotiations concerned with this penalty. Her perseverence over a span for several months resulted in a positive outcome and my Late Enrollment Penalty was dropped.
I could never have accomplished this without Katie J help.
My joining Boomer Benefits was one of the smartest thing that I did, when starting Medicare. I highly recommend this company with special thanks to Katie J.
Lajos Csaszi
Miami Beach
4 years ago
Reply from Boomer Benefits
We're so happy you were connected with Katie! We hope all of our clients have the same experience as you did! We're glad she was there to help you answer your questions and guide you through the penalty issue! We cannot thank you enough for sharing your experience with our team and for the recommendation, Lajos!
Mar. 15th, 2022
Review Source
Roxanne H Bowling Green, KY
Medicare is an absolute jungle when it comes to options, emailings, standard mailings, and commercial overload. After extensive research I opted to go with a broker and my choice was Boomer Benefits.
They seemed to be the clearest and most straightforward of pretty much any broker I looked into. Their accreditation backs that up as well. As much as I feel I have made myself knowledgeable with the process and the plans, I still found it best to have an expert in my corner.
I am signed up for my Medicare A, B and Medigap plans thanks to the excellent advice and assistance of Trey D, I feel very comfortable with the plan we put together. He is going to follow up with some options for dental/vision/hearing plans and their Drug Plan team will be contacting me to go over those options.
Thanks to the top notch assistance of Michele V, I am now signed up for my part D as well. She sent me all of the information and options available to me, so I was able to make an educated decision. If the customer service continues to be as it has so far, I know I am in very good hands.
As an added bonus, any concerns or questions I have or problems I may run into, will be handled by their team. I like that peace of mind. In the end, I made the right choice and I feel as though I’m in good hands going forward. Thanks again!
4 years ago
Reply from Boomer Benefits
We're so happy you were connected with Trey and Michele! We hope all of our clients have the same experience as you did! We're glad he was there to assist you through this process and solidify the right plan for you! Additionally, it's wonderful to know of Michele's assistance finding you a Part D plan. We cannot thank you enough for sharing your experience with our team, Roxanne!
Mar. 15th, 2022
Review Source
Cynthia Cole Fulton IA
Everyone at Boomer Benefits has been extremely helpful in answering any questions I have had regarding Medicare, Medicare Advantage, Supplement Insurance, billing questions, etc. I have been going to Boomer Benefits for their services since I started looking into Medicare just before turning 65 and have been using them ever since. I even told my primary care provider about Boomer Benefits so she could pass the information along to other up and coming Medicare recipients. Health care and insurance can be so cumbersome and confusing. I really don't know what I would have done without Boomer Benefits' guidance and navigation to assist me in finding what was right for me. I just recently worked with Nick P and he was awesome! He was very professional, personable, knowledgable and provided excellent service! Thanks Nick!
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Nick. Thank you for sharing your experience and kind words about our team. We’re so glad we’ve been so helpful since you started Medicare. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 15th, 2022
Review Source
Penny Hill Plano, TX
I found it especially helpful to read the book written by their owner, Danielle R. The book is called "10 Costly Medicare Mistakes You Can’t Afford to Make". It truly helped me navigate through so many areas of concern. I highly recommend reading this whether you decide to go with Boomer Benefits or not.
The agent that I worked with was Wendy H. She was very informed and assisted me through each step of the process. I still did my own investigation to ensure I was getting the best options for myself, but she was straight forward and very helpful to me in making my final decision.
Thank you Boomer Benefits!! You truly are offering a valuable service to those needing Medicare.
4 years ago
Reply from Boomer Benefits
Penny, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy to know Wendy could help and provide such excellent assistance. Thank you for taking the time to share your experience and for the kind words about the book! Don't hesitate to give us a call in the future!
Feb. 17th, 2022
LDG Laurel, MD
Great Experience: After having conducted a lot of research on the various Medicare Plans, I found a link to Boomer Benefits on Facebook and decided to give them a try. I provided the required background and contact information and within 24 hours I was contacted by Trey D. We scheduled a couple of meetings where Trey walked me through the various options and specific plans and assisted me in identifying what I considered to be the 'best' option for my current situation. Trey could not have been more helpful!!! Trey made the process extremely simple and easy to understand. For those approaching 65, I strongly suggest you give Boomer Benefits a call.
4 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Trey was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future!
Feb. 17th, 2022
Mickey Ross Kennesaw, GA
I found this company online when I received a letter from Cigna Advantage plan indicating they would not be able to cover me even though I enrolled during an SEP. They obviously didn't listen to me when I applied. So, I started reading about Boomer Benefits and decided to give them a call since their reviews online were so good. I called and worked with Ricky T. He was absolutely amazing and explained things to me in a way that nothing I read online could do. I started researching Medicare Supplemental plans and Advantage plans about 6 months ago as I was leaving my corporate job for retirement. Everything was so confusing but Ricky went through more in 30 minutes that I was able to find in 6 months. He listened to my situation, and explained all of my options. I was thrilled to be treated with such respect and appreciate this company so much for what they are doing. Thank you Ricky for helping me with this decision to go with a Supplemental plan. He even called me the day after to ensure I was able to get what I needed from my drug application.
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such excellent feedback about Ricky! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful he was during this process and simplify everything. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 10th, 2022
Patricia Mough Chillicothe, IL
I was connected with Delaney M when I called Boomer benefits. I needed to add a dental and vision supplement to my Medicare plan. Before calling BB, I called another company but was not satisfied with the limited options provided. Delaney spent time going over many options available and we found a plan that fits my budget. She communicated both on the phone and through email to keep me updated on status of my chosen plan. I can only say I wish all customer service was this efficient, patient and pleasant . I have recommended BB to my entire class of 67 (grammar school) since I run the Facebook page. Thanks.
4 years ago
Reply from Boomer Benefits
We're so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We're glad she was there to help you recently and found a plan that best fits your needs. We cannot thank you enough for sharing your experience with our team and recommending us to your class!
Feb. 10th, 2022
Marion Osial Glendale Heights, IL
I am new to Medicare and after researching a number of brokers I chose Boomer Benefits and am happy I did. Boomer Benefits (specifically Cynthia G) worked with me on the application process for Plan G and Part B and whenever I had a question or concern they promptly got back to me. Most recently I had a question why Medicare was showing multiple entries for the same company under "other insurance". My question was via email and rather than replying to my email I received a phone call from Yesenia S who reassured me that everything was in order with Medicare and if I had any issues with claims to contact her directly.
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Cynthia! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful Cynthia and Yesenia were during this process. We greatly appreciate the review and will pass them along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 10th, 2022
Bob Kirk Macedonia, OH
I was working with Delaney M this year. She took me through my current insurance and helped me check for any changes. Delaney didn’t rush me. I had time to explain and changes with my health and possible insurance needs. She did detailed research to give me information specific to my area, Northeast Ohio. I will continue to use Boomer and Delaney every year when it’s time to review my options for the next. I will recommend Delaney to friends/family as they reach 65.
As an aside I mentioned the commercials I’ve been seeing with Joe N and J.J. W encouraging people to call some 800 number. Call to find out about saving money in their zip code. I was just curious. Even for this she took the time to do some research and find out the back-story. She also discovered that the 800 number wouldn’t save me any money.
4 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We’re glad she was there to help you recently and made sure she took the time to explain things! We cannot thank you enough for sharing your experience with our team! Thank you!
Feb. 10th, 2022
Richard Lutjeharms Alma, NE
I have been on Medicare with a supplement for eight years. For the year 2022 I wanted to switch my supplement plan. I knew I would need help to make the change and I wanted an independent source of help. I googled and Boomer Benefits responded. BB representative, Wendy H, contacted me and offered to help me sort through the different companies and plans.
I cannot say enough good things about Wendy’s customer service. Through phone calls and texting she led me to securing a new plan. Whenever I contacted her with a question, she answered promptly, cordially, and correctly.
I highly recommend Wendy H and the company Boomer Benefits!
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Wendy! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was during this process of changing plans. We greatly appreciate the kind words and recommendation and will pass them along!
Jan. 28th, 2022
Review Source
Lorraine Schulx Lakeland, FL
Being new to Medicare I was very confused about the whole process of Advantage plans and had spent many months online reading all I could to get the answers I needed. I ran across and ad for Boomer Benefits and did research on the company, I also found out they have a channel on YouTube that I now watch regularly. I made the decision to call and spoke with Ryan L, he was very knowledgeable, friendly and has a great deal of patience. We set up an appointment to go over a plan and he explained the whole plan beautifully to me. He let me ask as many questions as I needed to and spent over an hour with me. I chose a plan that I’m very comfortable and excited about. Thank you Ryan letting me interrupt you over and over again and explaining everything I had concerns about.
4 years ago
Reply from Boomer Benefits
Lorraine, we are so happy to know Ryan was able to help you with your plan and make sure you had all the details! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Jan. 28th, 2022
JJH Charlotte, NC
It started with the Youtube videos by Danielle K R. Refreshingly succinct and practical, they explain various Medicare issues in short, manageable bites. I’d been drowning in mindboggling minutiae ; they were lifelines.
K R is co-founder of Boomer Benefits, a broker for 30+ Medicare plans. One of the videos explains how they make their money. Many independent insurance brokers offer such service. What I came to learn – and appreciate – is that Boomer Benefits is unique in providing a deep bench of continuing support AFTER the sale. You mean I can have a Medicare professional wrangle with the insurance company on my behalf – at no expense to me – and resolve those inevitable problems with billing, coverage, etc.? Yes!
After researching the company (and reading R’ book on most common Medicare mistakes), I called. Kierah G worked with me over 3-4 days. I kept coming back with more questions. She was professional and personable, with a depth of detailed knowledge and the ability to explain things clearly, simply, slowly (at my request). She listened to my needs and wants and ran scenarios showing comparative price increases and their impact at various ages. She offered veteran tips like – a counter-intuitive method for submitting SSA docs yielding faster turnaround. Her calm helped me calm down. She seemed glad to take whatever time I needed to make decisions. After evaluating lots of data together, I was able to make well-informed decisions and feel confident about them. Kierah is a skilled guide through the Medicare maze – I came to feel like I was working with a trusted friend.
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our resources and Kierah! Thank you for sharing your experience and kind words. We’re so glad to hear our videos and the book were so helpful as you started your Medicare journey. We greatly appreciate you taking the time to write this review. We will pass this along!
Jan. 21st, 2022
Review Source
Gloria Hawthorne Chicago, IL
Juliette T was so helpful helping with my Medicare insurance and drug benefits. I can't thank her enough. For some reason I was putting it off but she called me and asked if I had decided on what Medicare insurance then she walked me through on what I needed to do. She could have not call me back but I feel she took the necessary step to help me. I asked her questions and she answered them. She was very professional. When I first started on my own it is confusing so you really need someone to help you understand and Juliette was the person. Thank you Juliette. I felt 100% better now that I have my benefits.
4 years ago
Reply from Boomer Benefits
Gloria, we are so happy to know Juliette were able to help you with your plan and make sure you had the proper insurance. We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Jan. 19th, 2022
Tim Longmire Monte Vista, CO
I was so pleasantly surprised to find such courteous and helpful people at Boomer Benefits. Sidney R was awesome! I cannot say enough good things about her. She was so helpful and she also made sure to follow up during the process to check and see if everything went well. I ultimately signed up for a supplemental plan N since my current insurance company had announced by mail that they were no longer going to sell supplemental policies. Sidney made the process so easy for me... Before calling Boomer Benefits, the whole thing seemed daunting. Sidney explained all about what options were available to me in not only my supplemental insurance but my prescription insurance (Part D). She was helpful in pointing things out that I hadn't thought of and it made so much sense to me regarding the choices I made. On top of everything else, she didn't rush me through things. She was patient, kind, she listened to me, and so easy to talk to. She also made sure I knew that Boomer Benefits will be available to answer my questions throughout the coming year. Sidney R is totally AMAZING. Thank you so much.
Tim Longmire
4 years ago
Reply from Boomer Benefits
We're so happy you give us a call for help and were connected with Sydney. We hope all of our clients have the same experience as you did! We are so happy she was there to help you through this situation and made it easy! We cannot thank you enough for sharing your experience with our team and we look forward to helping you in the future, Tim!
Jan. 19th, 2022
Review Source
Tom Buckles Chino Hills, CA
Boomer Benefits has been a gift from heaven. The plethora of available information is staggering and impossible to decipher. We have worked primarily with Alyssa E, and she has been excellent. Her response time is great. In fact, she helped to make sure we did not forget to enroll in the drug plan for the first time, earlier this week. We received some support help from Dustin A on selecting a drug plan.
They specialize in Medicare only and are a broker, so they are non-partisan and paid by the insurance company, not me. Also, if I move from CA to another state, they will help make the appropriate changes in my coverage.
4 years ago
Reply from Boomer Benefits
Tom, we are so happy to know Alyssa and Dustin were able to help you with your Part D drug plan. We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!
Jan. 19th, 2022
Review Source
Scott Christensen Mammoth Lakes, CA
A friend suggested Boomer Benefits to me during the confusing time of trying to figure out this Medicare Thing!
I dealt with Alex K and he was and is amazing!
For all of us Boomers trying to navigate this next phase in life it's a challenge to find someone like Alex. He knows his stuff and is so extremely professional in his delivery and presentation of the options available. I'm very grateful to have happened upon Boomer Benefits and most of all dealing with Alex to help me through this process! What to do is not so very obvious or straight forward when you are new to Medicare. I highly recommend this company and if you are lucky enough to have Alex K as your BB Rep you will be very pleased with the outcome!
Many Thanks Alex K and Boomer Benefits!
Robert "Scott" C
4 years ago
Reply from Boomer Benefits
We're so happy you give us a call for help and were connected with Alex. We strive to make all clients feel the same way you do! We are so happy he was there to help you through this situation! We cannot thank you enough for sharing your experience with our team and we look forward to helping you in the future! Thank you for the recommendation, Scott!
Jan. 19th, 2022
Jeanetta Cavanaugh Jacksonville, FL
Can you believe just a few days before the end of the 12/7/21 benefits deadline. I was able to get some very courteous service. Whenever I have called Boomer Benefits, they have been so friendly. I have had dealings with several, and they all did very well. I want to send a special SHOUT OUT to Jasleen S! Courteous, Kind and EXTREMELY Patient. She explained many things (over and over) to me , until I almost understood! Not her lack, but my limited brain power. Ha! Truly, I appreciate all of the time she took, helping to get a better understanding. Thanks Jassleen! Your help is greatly appreciated.
J Cav
4 years ago
Reply from Boomer Benefits
Jeannetta, thank you for sharing your experience with our team and more recently Jasleen! We're so happy to know our team has been there to help and answer any questions you've had! We will pass along the kind words to Jasleen and don't hesitate to give us a call if you have additional questions or concerns!
Jan. 7th, 2022
Paul Brentwood, CA
I'll be turning 65 next year and although I did my own research, after speaking with Marisol at Boomer Benefits, I was really impressed with her responsiveness and professionalism. I told her the plan I wanted and since she was just wonderful, I went through Boomer Benefits to apply for my Medigap policy since I preferred to keep my original Medicare which I had since a prior disability. She made it so simple and answered every question I had. I would enthusiastically recommend Boomer Benefits, and especially Marisol for your Medicare needs. She did an outstanding job....thanks so much Marisol. Job well done !!!!
4 years ago
Reply from Boomer Benefits
We're so happy to receive that kind of feedback, Paul! We could not be more pleased to know how helpful she was through this process. We can't thank you enough for taking the time to share your experience with Marisol. We will pass on the kind words!
Jan. 7th, 2022
Review Source
Cheryl Traudt Waco, TX
We heard about Boomer Benefits from a retired peace officer neighbor. Since I just turned 65 and am also a financial advisor helping clients near or in retirement, I called to learn more. I was connected with Sydney R who is STELLAR! She is a professional through and through, and very personable and caring in her approach. Sydney helped me find a zero-cost PPO that accepts my physician preferences and current prescriptions but added flexibility and benefits I didn’t have in my HMO. I adopted the PPO online after two calls - one to determine my needs and the other to present Sydney’s findings. It’s going to be a blessing to have help with questions and claims, as my best years are better spent doing things I love most. I’m recommending to everyone I know!
4 years ago
Reply from Boomer Benefits
Cheryl, thank you for taking the time to share your experience! We're so happy to hear of Sydney's assistance in finding you the right plan for your needs and making sure your providers accept your plan. Thank you for letting us handle this search for you and we look forward to assisting you in the future! We appreciate the recommendations!
Jan. 7th, 2022
Review Source
Paulette Smoak Newark, DE
I LOVE Boomer Benefits for multiple reasons.
I have been a member for 5 years. Before I became a member I did my homework and got many quotes from insurance companies before I turned 65. I had a huge spreadsheet with all the companies, plans, and cost of each….THEN I found out about Boomer Benefits and they simplified and educated me on the many plans and companies. Medicare is not easy to understand for seniors. Boomer Benefits has MANY tutorials that explain everything you need to know.
Another HUGE benefit they offer is the EXCELLENT CUSTOMER SERVICE they have. I had statements and bills come in that I did not know which to pay. They clarified which to pay and also got me a refund check from my primary care doctor. And the BEST part is BB does not charge for this service.
I have recommended BB to family, friends, and neighbors. I want to say a SPECIAL Thank you to my customer service representative Ellery C. My sister is going through serious health issues and Ellery took the time to send me a personal note and card with well wishes. You DO NOT find that special touch from customer service representatives any where.
Thank you Ellery and thank you BB for caring for seniors!
Many thanks!
Paulette Smoak
Newark, Delaware
4 years ago Edited November 6, 2023
Reply from Boomer Benefits
We could not be more pleased to know our team was able to help you even after doing all the research! Even more recently, we're so happy Caleb was able to find you a new plan that saved you money! We love to help our clients shop their plan and get them a more cost-effective carrier. We can't thank you enough for staying with us and referring others! Thank you, Paulette!
Dec. 10th, 2021
Review Source
Kimberlee H Modesto, CA
Jasleen S from Boomer Benefits is very knowledgeable with Medicare. She recently went above and beyond helping me with a time sensitive problem with my initial Medicare enrollment. She made phone calls on my behalf to not only Medicare, but to Anthem Blue Cross, as well. She also initiated a conference call to Medicare with her, myself, and a Medicare Representative on the line. This was so extremely helpful to help solve my problem. To know that I can reach out to Boomer Benefits, specifically Jasleen S, with any Medicare question or problem, for no cost, is very stress relieving. I’m so happy that I chose Boomer Benefits for my Medicare needs!
4 years ago
Reply from Boomer Benefits
Kimberlee, we are so thrilled to know of Jasleen's assistance with the recent issue! We know calling carriers and Medicare can be stressful, so we're happy you gave us a call so we could take that stress away from you! Thank you for sharing your feedback. We will pass along the kind words!
Dec. 7th, 2021
John Wyeth Montgomery, TX
First of all I was inundated by so many cold calls as I approached Medicare eligibility, like everyone else. The decision to contact Boomer Benefits was as a result of friend’s recommendation of this company. From my research of Medicare plans I decided that advantage plans were not what I wanted. I narrowed my focus to either plan g or n. I called Boomer Benefits and was put in touch with Wendy H. She was very knowledgeable and listened to my concerns and came up with several choices for me. The entire process took much less time than I expected, and over the next couple days I was contacted by Wendy several times and received updates on the plan I chose as it progressed. Everything, including the plan D I chose went smoothly with the policies I decided on arriving in the mail more quickly than I expected. Wendy was great, and very attentive as well as offering other products and information. Thanks Wendy, and Boomer Benefits for the personal attention and great service!
4 years ago
Reply from Boomer Benefits
John, we're so happy to hear you were referred to us and had a great experience! It is great you knew what you wanted and that Wendy was able to help you finalize on your coverage. We always strive to make sure we have open communication throughout the process and take that stress off you. Thank you for taking the time to share this feedback!
Nov. 17th, 2021
Review Source
Maria Widmaier Flanders, CT
I was recommended to this website by a friend and watched the videos and participated in the Medicare 101 webinar. All the information was extremely helpful and much more useful than trying to navigate through the Medicare website. When I finally made my phone call to Boomer Benefits, I had the pleasure of working with Tyler W. He was incredibly informative and had me signed up for a great Medigap plan in minutes. He was able to answer all my lingering questions and provided me with excellent advice tailored to my specific needs. He made the process painless and I am so appreciative! I will definitely be recommending your great service to all my friends and family. Thanks so much Tyler! Great job!
4 years ago
Reply from Boomer Benefits
Maria, we're so thrilled you found our resources to be so helpful and that Tyler was able to assist you further once you gave us a call. We love to hear of these positive experiences. Tyler truly is a great asset to our team! Thank you for taking the time to share this feedback!
Nov. 17th, 2021
Review Source
David Farrell Sonora, CA
I want to thank Alexis P for her help and caring follow-up. I was receiving notices that my claims were being denied, but they were coming from an insurance policy that I had not used for many years instead of my current policy. I had talked with the hospital billing department, medicare, and the insurance company but I could not find out why the old policy was getting billed. Needless to say I was getting extremely anxious about the situation. I called Boomer Benefits for help and Alexis had me upload all my paperwork so that she could follow up on it for me. A little later she left me a voice mail that all the claims had been received and paid by my current policy. I stopped worrying about it once I heard that voice mail. A few days later Alexis called me again to make sure that I had received the message she left and to find out if everything was OK. I was so surprised that she actually cared enough to check in on me again. She truly deserves the name “Customer Service.”
4 years ago
Reply from Boomer Benefits
David, thank you for taking the time to share your experience with Alexis! We are so pleased she was able to step in and assist you with this situation. We always want to make sure we go above and beyond to help with any issues and make sure there is nothing more we can help with. We will pass along your kind words!
Nov. 17th, 2021
Ron Kure Bellingham, WA
My accountant told us about Boomer Benefits. He said let me know if you think they were good.The quality of the information they make available to new enrollees to educate themselves is awesome and very impressive. When I called Tina K became my agent. She answered all of my questions and at the time I was not even signed up on Medicare A or B. After I was enrolled in A and B I called her to get my supplemental insurance. Once again she was very patient and a complete breath of fresh air. As we were wrapping up, my brother in law came out from a back room. I was not aware he had listened to most of our conversation. The customer service industry has been a big part of his life for the last several years. He interjected himself in our conversation and was telling Tina how great she is! Her professionalism and patience is pretty much beyond compare. With Boomer benefits I actually look forward to hearing from my insurance agent. Thank you Tina for a great experience!
4 years ago
Reply from Boomer Benefits
Ron, we could not be more pleased to receive this kind of feedback! We love to hear of your positive experience with Tina and how helpful she was during this process. We know how overwhelming Medicare can be and we are thrilled Tina was there to walk you through everything you needed to know to make an informed decision on your coverage. Thank you so much for taking the time to share your experience!
Nov. 17th, 2021
Jerry Swindle Sweetwater, TX
I had seen some things on social media from people trying to navigate the medicare signup process and how confusing it was and how Boomer Benefits was so helpful to them. I am always a skeptic about advertising but I actually knew some of the people that were saying how easy Boomer Benefits was to work with and how helpful they were. I was starting the medicare process myself and trying to learn as much as I could on my own. I finally decided I could use some help, so I decided to see what I could learn from Boomer Benefits. I am very glad I made that call. Kelly D with Boomer Benefits was so helpful. I couldn't spend a lot of time on the phone so I told her what I thought I was looking for and she did the work. She gave me options that fit my needs and I was able to find a plan that I am very happy with. Working with Kelly D and Boomer Benefits has been a pleasure and I feel confident that if I have a problem in the future, I will have the help I need.
4 years ago Edited December 16, 2021
Reply from Boomer Benefits
Thank you for taking the time to share this experience, Jerry! We're so pleased to hear of Preston's assistance and that he made sure he found the right timing that worked with your situation! We will pass along the kind words!
Nov. 8th, 2021
Review Source
Tom Flynn
I wanted to share my experience with Boomer Benefits since I had such a good one. I found them online originally when we were signing up my wife for Medicare. I was looking for a company that had exposure to all Medicare plans and that was highly rated. Boomer Benefits seemed to fit the bill. I have also used them more recently when I signed up for Medicare. They are exactly what I was looking for after trying to traverse the Medicare maze, a one-stop shopping experience. I worked with Darla, who guided me through what information that she needed and then did all of the busy work for both my wife and myself. I would highly recommend Darla and Boomer Benefits to anyone who doesn't want to have to figure out all of the details of Medicare supplements, gap insurance, advantage, etc. If you are interested in all of the details, they are willing to walk you through that as well.
4 years ago
Reply from Boomer Benefits
Thank you for taking the time to share this great experience, Tom! We're so glad you gave us a call when you were doing your research and got in touch with Darla. We love to hear how helpful out agents are and how easy they can make the process. We greatly appreciate the recommendation and will pass along the kind words!
Oct. 25th, 2021
Paula Murphy Baltimore, MD
I really stumbled onto this business. I knew I wanted assistance and clarification regard to with 2022 Medicare plans.
By chance I was connected with Joey W. He was easy to speak with and I felt welcomed to ask all of my questions. He listened. Joey was professional, patient, knowledgeable and i really had the sense that he wanted to find the plan for which I would be eligible and that best met my medical needs, my emotional requests, as well as the best financial responsibilities .
Along with suggestions, he offered rationale supporting them. Joey clearly knows this business, including the complicated changing aspects of this industry’s confounding mysteries.
I felt no pressure to make a specific selection. My often repeated questions were answered with clarity. He wanted to be assured that I understood .
I am confident, now, that I am making a sound and informed decision.
4 years ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback, Paula! We're so happy to hear that you were comfortable asking questions and that Joey was able to answer and give rationale behind his recommendations. Joey truly is a great part of the team and we greatly appreciate you sharing this experience!
Oct. 25th, 2021
Review Source
Megan McCaslin Palo Alto, CA
Like a lot of people, I imagine, I was concerned that moving into my Medicare phase would be complicated, I'd have to read a bunch of mumbo jumbo to find the best coverage, and that I would miss something since insurance is a world I have a hard time understanding. A friend recommended Boomer Benefits and I could not have been more pleased. I initially went to their site, watched their video, which clearly laid out all the components of Medicare as well as all the various choices and the implications of one plan over another. I absorbed it all so that when I actually called and got Vanessa, I knew exactly what I wanted. It was so straight-forward and easy. They searched for the best plan in my area and boom, it was over, my application was completed and I got my Medicare cards in the mail. I spoke with Alyssa E several times about my prescription drug plan and had that figured out in no time, for the lowest price you can imagine. So so easy, painless and satisfying. I highly recommend Boomer Benefits and Alyssa E, in particular.
4 years ago
Reply from Boomer Benefits
Megan, we're so happy to know you were referred to us from someone else and looked into our resources! That is always a great spot to start when you are trying to figure out the Medicare maze. We're so happy to hear how easy it was once you gave us a call and spoke with our agents. Thank you for the recommendation!
Oct. 21st, 2021
Review Source
Rudy Vasquez Corpus Christi, TX
After months of research and countless frustrating conversations with other companies/agents, I came across an article about Boomer Benefits. I called the company and was connected to a young man named Matthew M. No other company or person explained my Medicare options as clearly and precisely as Matthew. I was very impressed with his patience, knowledge, and willingness to listen to me and answer my questions. I got all the information I needed to make what I believe is a sound decision, and I am very happy with my choices and would highly recommend Matthew and Boomer Benefits for those looking for Medicare answers.
4 years ago
Reply from Boomer Benefits
Rudy, we're so pleased to know that Matthew was there to listen to your situation and questions and help you determine the best route for you! We love to hear that you are confident with your choice. Thank you for the recommendation!
Oct. 15th, 2021
JerryT Scobey, MT
I've done a lot of research online for a good broker to help us with Medicare and other insurances as we prepare to retire. I settled on Boomer Benefits after watching several of their very informative videos on YouTube. One of the selling points for this company is that their representatives are not on any sort of sales commission. To me this indicates they will be more willing to advise me given our circumstances to make the best choices for us.
I submitted an inquiry online and got a call back within a short few minutes from Jacob. From that initial call, Jacob has been not only courteous but very professional and informative. He has patiently answered all of our questions and has spent hours on the phone with us to ensure we understand our choices so we can make the right decisions for us.
It's been a pleasure to work with Jacob. His guidance through the process has helped immensely and given us peace of mind that we are making the right choices to ensure we are protected as we take this next very significant step in our lives.
4 years ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with our team. We're happy to know our YouTube videos were helpful and led you to give us a call. It's wonderful to know you had a great experience with Jacob once you were connected with him. We always want our clients to feel confident and comfrotable with their plan choices. Thank you for the kind words, Jerry!
Oct. 8th, 2021
Review Source
Rebecca V Oxford, MI
I love these people. Have talked to several there over the years, Bill W, Dustin A, Bree W, (most recently) Nicole B, Cindy C, Ariel M, to name a few. They are all so awesome. It doesn't matter who you talk to. The whole process of trying to figure out Medicare can be overwhelming. They make it so easy. Can't say enough good things about them. They help you figure out what plan is the best and most cost effective for your situation. They help you if you get a bill that you shouldn't of had, they take care of fixing it for you. They have a lot of resources, videos, people experienced in different areas that you can learn from, talk to. They are always there for you. They follow up on issues you have and work to solve them for you. They go above and beyond every time. I couldn't imagine not having them to help me. I appreciate everything they do. They are the best.
4 years ago
Reply from Boomer Benefits
Rebecca, we could not be happier knowing so many of our agents have been there to help you through any issue! We cannot thank you enough for taking the time to share your experience with us and our resources. We will pass along these kind words to our team!
Oct. 4th, 2021
Review Source
Ellen Fort Lauderdale, FL
I just picked out my Medicare Advantage Plan to go with my Medicare coverage. Ryan L was the agent who helped me throughout the entire process. I wasn't an easy client and I took a long time to follow up on e-mails and documents that he sent me. Ryan was very patient with me! When I was finally ready to read through the documents and make my decision, Ryan went through everything with me step by step. He answered all the questions that I had and then asked me if I had anymore questions. He was very thorough! I especially like the fact that I can e-mail or call Ryan anytime that I do have any questions, even if it is about a claim or my policy. The company is like the insurance guys who have your back all the time. That is what Boomer Benefits does, it always has your back!
4 years ago
Reply from Boomer Benefits
Ellen, thank you for taking the time to share your experience with Ryan! We know it is overwhelming to receive so much information, but we are so glad you gave Ryan a call once you were ready! It is wonderful to receive this positive feedback about how thorough and helpful he was as he walked you through your options. We will pass along the kind words!
Sep. 22nd, 2021
Patricia Spinola San Leandro, CA
I've loved Boomer Benefits from the first day I reached out four years ago for help in navigating the overwhelming Medicare process and signup... The hundreds of pieces of mail I was receiving from everyone had me stressed out. I finally called Boomer and by the end of the conversation, I was relaxed and actually laughing. I've had a couple of situations come up where I needed help with claims, and it was my pleasure to be assisted by Jasmine B. In my latest situation I was being billed for a service Medicare declined to pay due to a coding error by my doctor's office. I was getting nowhere and started receiving past due notices. Jasmine B jumped in and stayed on it, following up with both the doctor's office and the lab and updating me until the matter was resolved. Saved me a lot of grief and stress when I was ready to just pay the bill and be done with it. She is not only professional and efficient, but pleasant and cheerful in her interactions.
Boomer also has periodic videos on various Medicare topics and changes which are timely, extremely helpful and informative.
I highly recommend Boomer Benefits and their amazing team members, especially Jasmine B. I guarantee you won't be disappointed.
4 years ago
Reply from Boomer Benefits
Patricia, we cannot thank you enough for sharing this experience! We love to hear feedback from our longtime clients and how our team has helped. More recently, the situation with Jasmine. It's wonderful to know she was there to help and kept you updated throughout the process! We always try our best to ease that stress for you and take that off your plate. Thank you again for taking the time to share this situation and the recommendation!
Sep. 16th, 2021
Janet M Spring, TX
Trying to sort out the timing and coverage options involved in signing up for Medicare was overwhelming to my senior brain. Luckily, a friend recommended Boomer Benefits. What a relief! They have short, clear, single topic videos and easy-to-understand online information sheets that explain how Medicare works in general. If you would like (and I HIGHLY recommend it), they provide a knowledgeable agent who works with you over the phone to help you select the best plan(s) to suit your individual needs. Chris W, who skillfully and patiently led me through this process over numerous phone calls, had access to information about dozens of plans and was able to tailor a combination ideally suited to my needs and budget. I couldn't be more grateful for the help I received from Chris and Boomer Benefits, and all at no cost to me! Highly recommend!
4 years ago
Reply from Boomer Benefits
Janet, thank you for taking the time to share your experience with our agency! We could not be more pleased to know of Chris's assistance as you explored your options and finalized on the plan that best fits your needs. We would also like to thank you for the kind words about our videos and other resources! We greatly appreciate the recommendation!
Sep. 3rd, 2021
Review Source
Carl Smith Ada, MI
When we approached our eligibility for Medicare beginning August 1 of this year, we contacted Boomer Benefits for assistance. Although I thought I understood our options, they've done a fantastic job in steering us in the right direction for the right policies at the lowest expense. But, perhaps more importantly, when we had a frustrating payment experience with Mutual of Omaha, Rose K with Boomer Benefits interceded and resolved the issue quickly, professionally and positively. While we have a lot of options on how we're going to handle our healthcare going forward, we won't hesitate to use Boomer Benefits, if only for Rose. Thanks to all of you.
4 years ago
Reply from Boomer Benefits
Carl, we are so thrilled to receive this kind of feedback! From assisting you with your options, the enrollment, and beyond. We could not be happier knowing Rose was there to help you resovle this recent issue. Thank you for taking the time to share this experience!
Aug. 30th, 2021
Review Source
Charlene B Tucson, AZ
Boomer Benefits has proven themselves again to be the best Medicare customer advocate. Carlee B. spent this morning with me and my husband giving a rate comparison. She not only compared rates, but the company ratings, website portals, rate increase histories and household discounts. We were ecstatic about the premium savings she was able to provide through our choice of plans. In a short amount of time she completed the applications for both of us we were on our way. It would have taken us days to do this research and comparison ourselves. Carlee was efficient, professional and thorough in her answers and advice. We are fortunate to work with her and would highly advise anyone to call and see what a difference this company makes. Carlee certainly made our day!
4 years ago
Reply from Boomer Benefits
Charlene, we are so thrilled to receive such wonderful feedback from a client! We could not be happier knowing Carlee took the time to help you shop your rate and that she was able to find a plan that saves you money! It is wonderful to know of how thorough she was during this process. Thank you for sharing!
Aug. 4th, 2021
Review Source
Phil The Bronx, NY
Ryan L is phenomenal. He literally spent hours on the phone with me explaining the labyrinth of Medicare, Medigap, etc. and helped us get the right option. He always made me feel like it was his pleasure to help.
When I contacted Ryan, I learned that my 90-year-old dad was about to lose his medical coverage (he had moved out of state) so we suddenly had very tight deadlines. Ryan walked me through each step and we got it all done in time. Ryan would even call me on his own initiative just to check in and make sure everything was moving along. Ryan really takes care of you.
The bottom line is I would give a sixth star if I could!
4 years ago
Reply from Boomer Benefits
Phil, we are so pleased to know of Ryan's assistance during the moving transition. There are a lot of timelines to know of when moving and we are so thrilled to know Ryan explained everything and was there to check in to make sure things were moving appropriately! Thank you for sharing your experience! We will pass along the kind words.
Aug. 4th, 2021
Review Source
Leigh Carloni Milton, MA
After beginning my research on Medicare and becoming bogged down with mailers and much too much information on line; I came within an hour of paying an exorbitant fee for a Medicare “coach” to assist me with the sign up process. Then I had a moment of clarity and considered a “broker”, as used with insurance. This was just a word lead, so as to Google, and see what popped up……Boomer Benefits popped up and I will be forever grateful!
Exactly what I was looking for; an est. company, 5 star reviews, honesty, no hidden fees, a knowledgeable and personable company representative; Kenzie W is the best and thankfully she is the assigned rep who covers my state!
Turned out to be a painless process with some provided education and guidance; follow through has been fantastic and the company has provided ‘forever’ phone numbers for questions and continued/future assistance.
This is the only company you could ever need to prepare you for the next chapter of your “new” life!! Certainly makes the transition to retirement a breeze; tell your friends!!
4 years ago
Reply from Boomer Benefits
Leigh, this is exactly what we love to hear from clients! We are so happy you found us during your search on that day and have provided excellent assistance ever since. We're pleased to know Kenzie was able to walk you through your options and make the process easy and smooth. We will be here to help in the future if you ever need assistance! Thank you for taking the time to share this experience!
Aug. 4th, 2021
Lynne Black Tucson, AZ
After trying to figure out Medicare on my own, a friend recommended Boomer Benefits which they found on Facebook. I watched several of their online videos explaining things and decided they knew what they were doing so I gave them a call. I am so happy that I did. My agent, Skye Edwards, was very professional, patient and helpful in explaining how everything works and getting me the information I needed to make an informed decision. He helped me compare the best Advantage Plan and the best Supplement Plan for my needs and then let me choose which one I wanted. I would highly recommend Boomer Benefits.
4 years ago
Reply from Boomer Benefits
Lynne, we could not be more pleased to know our resoruces were so beneficial as you started this process. We are thrilled to know Skye was there to help walk you through all your options, and find the right plan for your needs. Thank you for your recommendation!
Aug. 4th, 2021
