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8.2

Overall Score

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Lea Smith

I worked with Sarah K today to obtain a supplemen plan and a Medicare part D. She was extremely knowledgeable, very thorough, and very kind. She covered all my options and was respectful of my choices. I cannot imagine how the process could have gone any smoother. Huge shout out to Sarah!!

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Sarah could assist you. Thanks so much for sharing!

Apr. 30th, 2025

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Eric Melancon

Paisley B was most excellent in getting me connected to a cost- effective plan D prescription plan. She was very knowledgeable and gave me quality service. Would recommend her to anyone needing this service. Thanks Paisley.

9 months ago Edited August 27, 2025

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Eric! Thank you for sharing your experience with Billy!

Apr. 30th, 2025

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Becky Bauer

I’ve used Boomer Benefits for a couple of years and have been very satisfied with their customer service. My supplement is going to renew in June and the price went up so Lisa C helped me apply to another provider. She was very courteous and helpful.

10 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa! We’ll pass along the kind words!

Apr. 28th, 2025

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Cindy Z

Very pleased with the assistance and support. Have recently dealt with Angela G who handled my request for a new quote with great care and professionalism. As a result, I was able to save quite a bit of money with my Medicare Supplement.

10 months ago

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Reply from Boomer Benefits

We are happy to know Angela could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Richard Gaynor

My rep is Ruth O and she is amazing. I never have to follow-up with her as she is always on top of things. In fact she keeps me on my tops and ensures I get everything I am entitled to. So happy I went with Boomer Benefits when a colleague recommended them to me. Rick

10 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Stan Moffatt

Spoke to Jamey today to assist with me with finding a Dr. in my area and network. He was most helpful, knowledgeable and professional. He went above and beyond helping with a couple of calls to verify coverage - Thank you so much, Jamey!

10 months ago

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Reply from Boomer Benefits

We are happy to know Jaime could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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JK Christopher

Asia J-R was fantastic. I called in the morning and she called me back in the early morning of the same day. She understood my issue and got Medicare on the phone. She checked in with me periodically as we were waiting. We were able to resolve the issue while on the phone. Great job Asia!!

10 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Asia. We’re so happy to know she was there to help and resolve the issue. Thank you for sharing!

Apr. 16th, 2025

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Frank Brose

I've been with Boomer Benefits ever since I signed up for social security. Any time I questioned a non paid claim I called Boomer Benefits. This last time Amber P handled my problem and it was two unpaid claims and a substantial amount of money. Amber handle it and I received payment for every penny of the claims involved.

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frank! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 16th, 2025

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C D Carter

I am so grateful for Alexis P! Alexis researched my issue with Medicare and resolved to the point that I did not have any payment due on a current invoice. Truly appreciate all of Alexis' time and effort! Thank You, Alexis!

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Janice Clow

Tere D was very helpful and provided me with information that I needed about appealing an IRMAA. She also called me when I had questions about my initial billing statement from Medicare. I honestly don't know how I would have waded through all the information out there without the help of Tere and other Boomer Benefits agents.

10 months ago

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Reply from Boomer Benefits

We are happy to know Tere could be helpful. Thanks so much for your review!

Apr. 16th, 2025

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Boomer Benefits

When my medigap premium went up significantly I called Boomer Benefits to see if they could help me find another company/policy. Chris G did some research and found me a comparable policy with a different company and saved me quite a bit of money on my monthly premiums. Thank you! Lynn S

10 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Chris assisted you through this switch! It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Lynn!

Apr. 11th, 2025

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Rick Stuppy

A big shout out to Stephanie A. at Boomer Benefits for helping to switch over Medicare plan. She was very helpful with the whole process. Living in a small Missouri town where everyone knows almost everyone, it was like dealing with someone I have known forever. Thanks Stephanie.

10 months ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review! We will pass along the kind words!

Apr. 11th, 2025

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Scott Bradley

I would like to highly commend Jasmine D for assisting me with an issue I had concerning a coding error. Her persistence in going the Extra mile resolved my issue. Boomer Benefits is extremely fortunate to have this lady working for their organization! I will be mentioning to my friends about using Boomer Benefits!

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 9th, 2025

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Puddleglum2

Michele Sanders from Boomer Benefits went to bat for me when my insurance claim for labwork was denied. It took months to get a resolution, but Michele kept working through repeated miscoded charges until a resolution was reached, leaving me with no charge for the labwork. Highly recommend!

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 9th, 2025

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Sherry Swafford

My search fora Medicare Supplement plan led me to Chris H. He was successful with helping me obtain a Supplemental plan. Furthermore Emily, with compassion and understanding helped me take care of getting my new plan implemented after a few issues I had with my new Medicare Supplement plan insurer.

10 months ago

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Reply from Boomer Benefits

We cannot thank you enough for sharing your experience with our team!

Apr. 7th, 2025

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Lori Linton

Fowler was a great help in deciding which Medicare program was right for my husband and me. I highly recommend Boomer Benefits. I always heard that choosing a Medicare plan was difficult and confusing, but that wasn’t the case at all.

10 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Lori! Thank you for the recommendation!

Apr. 7th, 2025

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Barbara Comstock

I’ve been trying to find a Medicare approved provider for acupuncture and Melanie Kelly was wonderful at trying to track down providers in my area. She followed through with emails and phone calls in a timely manner and offered to call around when I found the whole search daunting. So glad we signed up for Boomer Benefits!

10 months ago

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Reply from Boomer Benefits

We are happy to know Melanie could be helpful. Thanks so much for your review!

Apr. 4th, 2025

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Andrea Marlow

My husband and I have utilized the services of Boomer Venefits for a number of years. Most recently, Andrew Littleton was incredibly helpful to us. He demonstrated much professionalism and we appreciated his excellent follow-up so much. It's been great working with Andrew.

10 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Apr. 2nd, 2025

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NADARI TAYLOR

Juliette T was very helpful with my Part D Medicare plan. Her information was detailed and instructions easy to follow. Juliette was also responsive to all of my inquiries. This customer service makes me feel secure in my medical decisions. Thank you Juliette!

10 months ago

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review. We will pass along the kind words!

Mar. 28th, 2025

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Jennifer Johnson

Sophia was outstanding in helping me correct my middle name/initial with Social Security and my various policies. She gave me efficient information for the steps I should take, and she also followed up to make sure everything was in order.

11 months ago

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Reply from Boomer Benefits

So happy to hear that, Jennifer! Thanks for sharing your experience with Sophia!

Mar. 28th, 2025

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Vicki

Absolutely loved not being pressured into a particular plan. From the video overview by the president of the company to the professionalism of Sarah Daniels something I’ve been dreading was painless! Thank you for making this process so easy.

11 months ago

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Reply from Boomer Benefits

We are happy to know Sarah could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Rocky Roads

Boomer took on the responsibility of ensuring that my wife's surgery was completely covered by our Supplement insurance company. All parties were not given the information by the hospital staff and were were billing us directly. Thank you to Jasmine who diligently tracked this all down and made sure every one was paid.

11 months ago

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Reply from Boomer Benefits

That's wonderful to hear! Thanks so much for sharing your experience with Jasmine!

Mar. 24th, 2025

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D Yates

I have used Boomer Benefits 5 years ago. All of them have been extremely professional and knowledgeable. This past week I wanted to change my Plan G as the original carrier had gone up. Rachael W immediately put me with another group and saved me over $100 a month. She was very efficient and so nice!

11 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing!

Mar. 21st, 2025

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Ella Pokryshevskaya

My husband and I just signed up for a supplement plan with Billy W and he was great. He was very helpful in explaining all of our options regarding Medicare and supplement plans. We were grateful to Billy for helping my husband and I make our decision. We love Boomer Benefits.

11 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ella! We’re so happy Billy was able to help you both find a plan!

Mar. 21st, 2025

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Chris

Jasmine D has been working on my unpaid claims for months! Due to her guidance and persistance, the claims were finally paid. She has great follow up and is a great advocate. I highly recommend Boomer Benefits. They have the best staff!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 19th, 2025

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Jack

Derar Friends, I just want to take a moment to say how greatful I am to Boomer Benifits especially Andrew L for helping me navigate through the difficulties of setting up my benefits. Andrew did it all and saved me hundreds of dollars a month. Thank you Sir I really appreciate you.

11 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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David Rinehart

I had a question about a bill I had received and Michele from Boomer Benefits was most helpful in resolving the issue. She asked me a couple of questions and said she would get back to me, which she did within a few days! She had a clear explanation of the situation and answered all my questions. Excellent service!

11 months ago

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Reply from Boomer Benefits

David, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thank you for sharing your experience with Michele!

Mar. 11th, 2025

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Carol Martindale

We were introduced to Boomer Benefits three years ago when my husband retired, and have been very pleased with everyone we have worked with along the way. Recently, I, too have utilized their services. Emily M. has been very helpful regarding a Part D issue, and following up with me to get it resolved. Carol M.

11 months ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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R Hense

I cannot recommend Boomer Benefits enough! Any representative that I have spoken with in the last two years has always been so helpful. Natasha R has been my go to lately and she responds to emails quickly and explains things clearly. I never hesitate to contact her if I have any questions .

11 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents! Thanks so much for your review!

Mar. 7th, 2025

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M Villarrubia

Michelle W was a great help to me and my wife in reassess ing our Medicare Supplemental Insurance. She quickly sent us the information we needed to make our decisions. She listened well, was quite knowledgeable, and answered well the questions we had. Once again, Boomer Benefits has provided us a great service. Highly recommended!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Michelle could assist you! Thanks so much for your recommendation, we truly appreciate it!

Mar. 7th, 2025

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Christine Dye

I worked with Lisa C and had a very good experience. She helped me find a less expensive plan and go through underwriting. She was very professional and answered all my (numerous) questions in a timely manner. I'd be happy to work with Lisa again in the future!

11 months ago Edited March 10, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa!

Mar. 7th, 2025

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Cindy Bentley

I was having another bad day concerning my Healthcare coverage, when I got a phone call from Madi. She helped me transition from a bad experience to a different company. Through our call, Madi got me a way better plan with a nationally recognized company. Plus, she was a wonderful person.

11 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Cindy! Thank you for sharing your experience with Madi!

Feb. 28th, 2025

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deborah duffy

Courtney Molina is excellent!!!! Professional, knowledgeable and efficient!!!

1 month ago

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Reply from Boomer Benefits

Thank you for your five-star review, Deborah! We’re glad Courtney could provide professional, knowledgeable, and efficient assistance. We appreciate you taking the time to share your experience.

Jan. 12th, 2026

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Linda Y.

The folks at Boomer Benefits have been very helpful in educating me about supplemental plans and the quirks of how those plans work in my state. I am also going to be moving to another state this year, so I had to learn about what to consider both before and after my move. Jonah B in particular was very helpful with this. To be honest, I did not have the best interaction with the broker who I initially worked with, but Boomer Benefits was very quick to re-assign me to work with someone else which I appreciated.

1 year ago

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Reply from Boomer Benefits

We are happy to know Jonathan could be helpful. Thanks so much for your review!

Feb. 26th, 2025

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Trisha Dugan

We had an issue where a hospital was not billing our supplemental plan, and billing us instead. I contacted Boomer Benefits and they set me up with Michelle S. She was amazing. She worked with the hospital and insurance companies for several months to get the issue resolved - and not only got the bills to me stopped, she got us a refund for things we shouldn't have been charged for. Michelle is excellent. She stayed in contact and never let the issue drop. Thank you Michelle!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michelle. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

Feb. 20th, 2025

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Karen Torres

I love Boomer Benefits! They have helped me so many times since last year. I spoke with Craig B today about an issue I had and he helped me work through it. He is kind and very knowledgeable. We ended the conversation with a positive plan of action. Going onto traditional Medicare with supplement Plans G & D was so confusing. BB helped me to figure out what would be best fir me.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Karen! We're so happy to know Craig could get you everything you needed and answer all your questions! We greatly appreciate your review.

Feb. 20th, 2025

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Sandee Rice

We love BOOMER BENEFITS! This is the second time we have used them . Darius B was very efficient and knowledgeable and helped us with a new plan that helped us with a plan that fit our needs and budget. Very clear spoken and explained everything so well. Very patient with us also which is HUGE as we are older and not understanding on some things. Fantastic guy! We are grateful he made it all so easy. Thank you, Darius!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Darius. We’re so happy to know he was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 20th, 2025

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Prakash Desai

I would like to recognize Boomer Benefits, in particular Tiffany M, Client Support team member. Tiffany helped me fix the issues I had with my Medicare Supplement plan with Cigna. She called me several times over a week, until all issues were resolved. She also educated me on issues that I had additional questions about. Tiffany, thanks for all your help and keep up with the Great service you provide.

1 year ago Edited April 7, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Amy!

Feb. 17th, 2025

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Robert Klein

Boomer Benefits did an excellent job in discussing all of my Medicare options for supplemental insurance and part D prescription drug plans. They made the enrollment process easy and walked us through all of the information they required. They have followed up after our enrollment period to make sure we had all of the information we required and the insurance carrier had sent us the requested information. We are totally satisfied with our Boomer Benefits representative. They provided us their direct number and we have been able to get service every time we have called with questions.

1 year ago

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Reply from Boomer Benefits

Robert, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

Feb. 13th, 2025

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Paula Burns

I came looking for confirmation of my Medicare knowledge, what I received was 5 star service from Representative Haley Stroud. ( I have recently retired but spent the last 11 years managing a call center team for a pharmacy benefits manager.) Haley’s level of professionalism was outstanding. She is extremely knowledgeable and thorough. Thank you for your kindness and high level of customer service! Paula Burns

1 year ago

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Reply from Boomer Benefits

Paula, we are so happy you were connected with Haley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!

Feb. 13th, 2025

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Charles & Nancy Perini

Boomer Benefits has been our saving grace when dealing with the confusing language and strange ways of insurance. We do not know what we would do without them. Whenever there is a question, we can count on Boomer for complete understanding. They have a lot of patience. Our last experience with Rhiannon M was one of these good experiences. Thank you Rhiannon!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Charles and Nancy! Thank you for sharing your experience with Rhiannon!

Feb. 13th, 2025

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Sir William Trainer

Customer Review Video

1 year ago

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Reply from Boomer Benefits

We are so happy you were connected with Tina! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!

Feb. 11th, 2025

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Martin James

I recently found myself in a difficult situation, in danger of being disenrolled from my Part D PDP due to an administrative error by a previous employer. Being a BB customer I asked for advice and received terrific support from Melanie K, who set up 3-way phone calls with multiple sources in order to understand the issue and attempt to find a resolution. Her knowledge and experience were invaluable and I am very grateful for her help.

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating and review, Martin! We are proud to hear that Melanie could help you try and get this Part D issue resolved. Thank you for reaching out and trusting us to be here to help with your Medicare needs.

Feb. 3rd, 2025

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Dave Murphy

We are grateful to Boomer Benefits and specifically to Emily M for her expert assistance in helping us resolve and issue with a Part D company error. She was diligent in following up and keeping us informed of the process and progress. She guided us along and eventually the error was corrected and resolved completely. Thank you Boomer Benefits and thank you Emily M.

1 year ago

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Reply from Boomer Benefits

Dave, we appreciate you allowing Emily to assist you with a recent issue and help you get that resolved. Thank you for trusting us to be here to help with your Medicare needs!

Feb. 3rd, 2025

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Lorain Knight

Boomer Benefits has the best customer service I’ve ever experienced. They answered all my questions and got back to me immediately. Michelle W helped me and saved me time and money from what I had been paying. They are knowledgeable and will get you the best rate possible. They also have many videos on their website to research . Go check this company out. You’ll see what I’m talking about. Michelle W Is my contact.

1 year ago

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Reply from Boomer Benefits

Thank you, Lorain, for sharing your experience with Michelle. It is wonderful to know she could help you find a more cost-effective rate. We appreciate your feedback very much!

Feb. 3rd, 2025

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T Vak

I had the pleasure of working with Tish P at Boomer Benefits and I am very thankful to have her as my agent. Definitely a 5 star! I was on the fence with the supplement plans and she knew exactly what plan would be a better fit for me. She was incredibly professional, knowledgeable and patient. I highly recommend their services! Thank you Tish!!

1 year ago

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Reply from Boomer Benefits

We appreciate your 5-star rating and review! Thanks for allowing Tish to assist you. We appreciate your recommendation very much. :)

Feb. 3rd, 2025

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Walter Clinton

Boomer Benefits over the past 10 years has provided a very real service to us in retirement helping us get the best insurance for our money and resolving issues. Recently I worked with Amber to resolve a bill from a local hospital that I should not have received. Amber worked with the hospital and resolved the issue taking that burden from me. Thank you, Amber! Walt C Walt C

1 year ago

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Reply from Boomer Benefits

Walter, thanks for your review! We are proud to know that Amber could help you resolve a billing issue. Thanks for trusting us to be here to help!

Feb. 3rd, 2025

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Marsha Orowetz

Chris W, Crystal M, Ashley G....Top notch....Professional....Understanding....Hard working.....Dedicated....Truthful and just the ABSOLUTE BEST! How do I know? I have had to make FOUR calls to Boomers regarding issues with my prescription plan and I could not have asked for anybody more willing to resolve and help with my issues! DO NOT HESITATE to use Boomers or to recommend them to others. I assure you that I will sing their praises to everyone who will listen! You folks are just the BEST! Keep up the wonderful service you offer! You are miles above the rest!

1 year ago

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Reply from Boomer Benefits

Thanks so much for your feedback, Marsha! We are so happy to know our team could provide you with great customer service. We greatly appreciate your 5-star rating and review.

Feb. 3rd, 2025

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Lora

A friend recommended Boomer Benefits, and I would highly recommend them to anyone facing the transition to Medicare. Signing up for Medicare was overwhelming to me. Larry W made this challenging process extremely simple. He was very kind and patient, answered every question, presented options thoroughly, and provided step-by-step instructions. I have peace of mind knowing that Larry and Boomer Benefits will assist me with any issue I may face in the future.

1 year ago

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Reply from Boomer Benefits

Thank you, Lora! We appreciate your review. We value our customers and appreciate the time you took to share your experience with Larry. Don't hesitate to reach out if you have any questions or concerns in the future!

Jan. 27th, 2025

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M Andrews

Anthony S picked up my call and I got the jackpot! Anthony explained all my Medicare options in terms I could understand. He followed our call up with the information we had discussed which made it very easy for me to decide the option to chose. On our second call Anthony filled out the medical and dental applications with me and again made it so easy while assuring me if I have any questions he and the team is here to help me. The best part is I can contact the team with questions versus dealing with the insurance companies. It doesn’t get any better than this!

1 year ago

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Reply from Boomer Benefits

Thanks for allowing Anthony to assist you! We are so pleased to hear he could provide you with great customer service and assist with your Medicare options. We appreciate your 5-star rating and review!

Jan. 23rd, 2025