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8.7

Overall Score

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Mary Murphy

Alexis P has been assisting me since March and has rectified a bill that was supposedly not covered by Medicare. I just received notification that it had been taken care of. She had kept contact with me from the beginning of the billing event. Thanks so much for your assistance... Your wonderful and appreciated. LOVE BOOMER BENEFITS Mary M

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Mary! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 6th, 2025

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Mona Flinn

Wendy H was wonderful assisting my husband and myself get coverage since my retirement in early May. She was always available to answer any questions and very helpful. I don't know what we would have done without her. I do plan on contacting her whenever I need assistance. Thank you Wendy!

10 months ago

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Reply from Boomer Benefits

We are happy to know Wendy could be helpful. Thanks so much for your review!

Jun. 6th, 2025

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Jin Fong Tjhan

Alexis P has been helping me to resolve an issue with a denied Medicare claim. She followed through has been amazing, not only she called and leaves a detailed message with the results of her finding, she also followed up with an email with those details. Thank you Boomer Benefits for offering this service and Alexis P for the amazing help.

10 months ago Edited August 18, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Jim! Thank you for sharing your experience and for your kind words.

Jun. 6th, 2025

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Kim B

Julianna J. was absolutely phenomenal at resolving my billing issues. Her patience and diligence allowed me to feel assured that my problems were being competently addressed. She followed up consistently and explained the issues thoroughly. I couldn’t be more satisfied with her outstanding help.

10 months ago Edited February 18, 2026

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Reply from Boomer Benefits

Kim, we are pleased to hear that Jozzlynn could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 2nd, 2025

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Naoko Lawrence

Calvin has been working on my case since February. He is very punctual and very detail oriented. He is constantly trying his best to help me. I feel fortunate to have him working on my case. His demeanor is professional and calm. I appreciate Calvin!

10 months ago

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Reply from Boomer Benefits

So happy to hear that, Naoko. Thanks for sharing! We’ll pass along the kind words!

Jun. 2nd, 2025

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Laura C

I have to thank Mr. Colton G. for really helping me with my Medicare change. I’m very happy that I made the call as I sometimes don’t trust myself and Colton made it SO easy! Please don’t hesitate to call Boomer Benefits for any assistance. I am saving so much money per month. Thank you Colton! Friday night lights # 45

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Laura! Thank you for sharing your experience with Colton!

Jun. 2nd, 2025

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Mary Ellen Wuellner

I worked with Bill W at Boomer Benefits to sort through the Medicare options available to me. I have been stressed out over the process and he simplified it greatly. I would (and actually have - just today) recommend Boomer Benefits to anyone going through the Medicare selection and sign-up process.

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Bill could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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madill68@yahoo.com

Jozzlynn A has provided excellent service to me in my recent relocation. She advised me wisely for my need to get a new prescription drug service and other items. She has followed up with me and helped with changes to other insurance issues. I have been a Boomer Benefits user for at least 10 years. They have always been extremely helpful.

10 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, and for sharing your experience with Jozzlynn!

May. 23rd, 2025

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Cynthia Mitchell

I just completed my Medicare enrollment with Andrew M. Thanks to him I feel assured that the plan I chose is the right one for my needs. He helped me compare different plans and knew the answer to all my questions. Very pleasant to deal with! Thank you Andrew!!!

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Cynthia! We're so happy to know Andrew could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Brian M

I needed a guide to help me through the application process- found Boomer Benefits through an Internet Search. I worked with Tina and she was very knowledgeable and the plan we selected was a good fit for me. I would recommend her to anyone looking to signup for Medicare.

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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Donna Kay

This company has incredibly knowledgeable staff in all aspects of Medicare. Thank you Barbara R for your extreme patience in explaining and resolving issues for both myself and my husband. People - do not try to navigate Medicare alone - contact Boomer Benefits!

11 months ago

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Reply from Boomer Benefits

We are happy to know Barbara could be helpful. Thanks so much for your review!

May. 21st, 2025

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ROBERT E PRITCHARD

I wanted to share my positive experience using Boomer Benefits before, during and after enrolling my Medicare Part G supplement. Mr. Harrison L assisted me and was concise, clear and prompt in assisting me with my needs. Thank you, Harrison!

11 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

May. 21st, 2025

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Deborah Coffey

Amy E was so helpful in digging into an insurance claim issue that I was not able to get an answer on by myself. She got back to me in a timely way and explained the details of what and why the charge to me was a legitimate part of my yearly deductible. I learned something that I can apply in the future.

11 months ago

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Reply from Boomer Benefits

Deborah, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

May. 15th, 2025

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Lisa B

I would like to commend Boomer Benefits for their outstanding commitment to customer service and knowledge of all things Medicare. Representative, Kailey H, that I have had the pleasure of working with is exceptional. Thank you for having Kailey as one of your team members.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kailey! We’ll pass along the kind words!

May. 15th, 2025

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Thomas Brownlee

Amber P's is outstanding. My wife and I had a bill from Quest that insurance would not pay and never should have been charged. We fought this for almost 1 year. Amber got this cleared and saved us over 500.00. Thank you Amber !

11 months ago

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Reply from Boomer Benefits

We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Marguerite

I worked with Allison B and Claire H to select my Supplement and Drug plan. Both were fantastic at guiding & explaining my options, answering my questions and allaying my anxiety around these decisions. I am recommending you to all of my friends who are turning 65 with me this year. Thank you!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Allison and Claire could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Jeffrey Hanson

Have begun a relationship with Boomer Benefits and spoke with Ms. N Stein about a deductible issue. She was very pleasant to deal with and answered my questions and I think we resolved the problem. It is very nice having this call in service to help deal with the complicated issues of Medicare.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

May. 15th, 2025

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Diana

Boomer Benefits is the best! I have worked with several different representatives over the past several years and every one of them provided 5-star service in helping me with navigating the medicare system. Most recently, Jeff B. did a wonderful job assisting me. I very much appreciate this service!

11 months ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

May. 15th, 2025

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Frank Lenartowicz

I had an issue regarding payment not forwarded by Medicare to my Medigap insurer, brought the issue to Amber P who clearly understood the issue and directed the item to resolution in a very capable and prompt manner. She followed up with me diligently all through the process. Extremely friendly and professional!

11 months ago

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Reply from Boomer Benefits

Frank, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Kimberle Gray

I worked with Crawford to set up all my Medicare choices. I never felt rushed, Crawford provided a relaxed & informative walk-through of the extent of coverages, options I might consider, etc. I now feel confident in my choices. Crawford was an absolute professional and covered all plusses/minuses for each option we discussed.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Crawford!

May. 15th, 2025

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Irma Ochoa

I really want to acknowledge how amazing Robert G. He really went above & beyond in helping me find the best coverage available. He continue his search to find exactly what was best for me & best of all he called me back once he was satisfied with the coverage for me. GREAT JOB Robert!

11 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Irma! We’re so happy Robert was able to help you find a plan!

May. 7th, 2025

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Dominic Principe

The service that I received from Asia Jwas very professional, thorough, knowledgeable friendly and efficient. She was patient, courteous and answered all of our questions. It was a pleasure working with her. I would highly recommend her to anyone.

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Asia could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 7th, 2025

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Mary Lovell

I really appreciated Risheena’s support helping me get a CGM monitor. She was very professional, did a conference call with Medicare and myself. She followed up multiple times. I really felt I had an advocate on my side. Love Boomer Benefits.

11 months ago

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Reply from Boomer Benefits

We are happy to know Risheena could be helpful. Thanks so much for your review!

May. 7th, 2025

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Charlotte Hopkins

I am so thankful for Boomer Benefits and Jamie M! All my questions were answered and he stayed in touch with me until he made sure I received my dental insurance. cards! All this can be so confusing so I really appreciate Jamie taking time with me! Charlotte H

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jaime! We'll pass along the kind words!

May. 5th, 2025

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M. E. Piccione

Veronica E was my licensed rep at Boomer Benefits and she was great! She emailed me several choices along with great instructions on how to sign up. Of courses I still had more questions I thought of as I was looking over everything, and she was always available to answer my phone calls! Best of the best! -Mary in Texas

11 months ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

May. 5th, 2025

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Greg S

Had a brief call with Kendra G today to check on whether my Medicare supplement premium increase was warranted. She was very helpful online and quickly compared rates and we discovered it was best to stay put! Thanks again Kendra!

11 months ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks for sharing your experience with our team!

May. 5th, 2025

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Lea Smith

I worked with Sarah K today to obtain a supplemen plan and a Medicare part D. She was extremely knowledgeable, very thorough, and very kind. She covered all my options and was respectful of my choices. I cannot imagine how the process could have gone any smoother. Huge shout out to Sarah!!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Sarah could assist you. Thanks so much for sharing!

Apr. 30th, 2025

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Eric Melancon

Paisley B was most excellent in getting me connected to a cost- effective plan D prescription plan. She was very knowledgeable and gave me quality service. Would recommend her to anyone needing this service. Thanks Paisley.

11 months ago Edited August 27, 2025

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Eric! Thank you for sharing your experience with Billy!

Apr. 30th, 2025

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Becky Bauer

I’ve used Boomer Benefits for a couple of years and have been very satisfied with their customer service. My supplement is going to renew in June and the price went up so Lisa C helped me apply to another provider. She was very courteous and helpful.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa! We’ll pass along the kind words!

Apr. 28th, 2025

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Cindy Z

Very pleased with the assistance and support. Have recently dealt with Angela G who handled my request for a new quote with great care and professionalism. As a result, I was able to save quite a bit of money with my Medicare Supplement.

11 months ago

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Reply from Boomer Benefits

We are happy to know Angela could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Serena Schad

I had an issue with a claim where the insurance company initially wasn’t going to cover something that was really important for my health. Ruth O. stepped in and helped me work through it. She was professional, persistent, and kept me updated along the way. What I appreciated most was that she didn’t give up on the issue and stayed on top of it until it was resolved. I’m very grateful for her help and would definitely recommend Boomer Benefits—especially Ruth.

2 weeks ago

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Reply from Boomer Benefits

Serena, we truly appreciate you sharing your experience! We’re so glad Ruth stayed persistent and helped get that important issue resolved for you. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 8th, 2026

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Dianne Bush

Barbara R. helped me she was very helpful. I love Boomer Benefits.

1 month ago

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Reply from Boomer Benefits

Thank you for your kind words, Dianne! We’re so glad Barbara was able to help and that you’ve had a great experience with our team. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 20th, 2026

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maria fount

My husband & I wanted to take a moment to express our gratitude for the “EXCEPTIONAL “ service “AMY E,” who is a claims specialist & the best company Boomer Benefits, provided in helping resolve my insurance bill . Your professionalism , efficiency , and communication were “OUTSTANDING !” Your dedication is truly impressive and we are so thankful & fortunate to have you !! Thank you again for all your help & support !! You are truly “AMAZING !”” Maria & Harry :)

5 months ago

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Reply from Boomer Benefits

Maria and Harry, your kind words mean so much! We are truly delighted that Amy provided exceptional, compassionate support throughout your billing issue!

Nov. 28th, 2025

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Victoria Vernon

I had the pleasure of working with Andrew M. Andrew literally saved the day as a person self employed with a successful business needing to transition from a private individual health plan to a government MedIcare plan. My individual plan was legacy and terming out. I was very skeptical of Medicare but Andrew’s knowledge of the various Medigap plans allowed me land with a great option. Andrew is the best!

8 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Andrew! We’ll pass along the kind words!

Jul. 23rd, 2025

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Art Rothafel

I simply can not recommend this organization enough. Every single time I have an issue with MediCare or other insurance companies, they step up and get thing resolved on my behalf. Most recently, their representative, Ruth O, assisted me with a $5,250 dollar billing that was incorrect. I reached and she immediately responded. She updated me on the progress every inch of the way until it was resolved. There are not many company that can execute this level of customer service and support. This is truly a "best-of-breed" company with friendly, professional staff.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Ruth could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 28th, 2025

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Melanie G.

I had excellent help in selecting a plan for my needs by broker Darla F, then had the best follow-up assistance by Rachel W, who helped on phone calls with my carrier getting my benefit card and handling bills with my dr. visits, etc. Rachel was so courteous, patient and took her time to make sure that I understood and that the insurance co. was handling my bills properly. I was so relieved and pleased with her help and look forward to knowing I can count on Boomer Benefits with the outstanding service Rachel provided. Thank you! ---Melanie G., Texas

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Melanie! Thank you for sharing your experience and for your kind words.

Apr. 28th, 2025

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dolly scelza

Kailey was extremely helpful with my problem. She spent as much time as I needed to help resolve my problem. She didn’t rush me and stayed online with me until she was able to get a solution at which time she contacted Humana rep and had a 3 way conversation. Now it is up to Humana and the hospital facility to finalize the solution. Thank you Kailey. You are the best. Louise “Dolly” Scelza.

1 year ago

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Roseann Johnson

Michele S truly took away a large headache from me when I received a bill for I routine lab work I knew for sure i was NOT responsible for. She frequently kept in touch with updates on her progress with all those that had to be contacted to resolve the issue. The end result? I had a $0 balance to pay! Boomer Benefits really are a very worthwhile service!!!! Thank you very much Michele!!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Roseann! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 28th, 2025

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C Malm

My husband and I decided to pick Boomer Benefits to be are helpers with the new Medicare dilemma that was facing us as far as choices. They were extremely helpful with the setup. Then I needed help almost immediately with a claim not being summitted correctly by my physicians medical group. Amber P was assigned my problem and worked very hard and long on resolving it. She never gave up! It was finally cleared up and payment was made. We are very happy with our choice of "Boomer Benefits"

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 28th, 2025

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Vicki Wadsworth

Every encounter with the Boomer Benefits team has been a delight! The high level of expertise and knowledge shared by each contact from initial set up with Anthony S, additional Drug plan with expert Juliette T, to recent questions regarding a referral to Orthopedic surgeon with Melanie K, all reflected the consistently strong degree of concern in caring for clients WELL! This is the hallmark of Boomer Benefits. Kudos

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Vicki! Thank you for sharing your experience and for your kind words.

Apr. 28th, 2025

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Brenda L

Talk about customer service! I had sent an email to my agent, they sent an email back saying a rep will be reaching out within the next 24-48 hours. Not even 30 mins later, it’s Boomer Benefits! Natalie was so friendly, she listened to what I had going on, and then took it under her wing for us to get our late enrollment penalty resolved right then and there. I couldn’t have asked for a better client service member to stand up for us. I will forever be thankful for her and boomers!!!

1 year ago Edited April 15, 2025

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Reply from Boomer Benefits

Brenda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Udo Ludwig

This company amazes me. I got a phone call from one of they Representative, Vivian N and she pointed out that I forgot to update my Insurance Information. She stayed with me on the phone and explained to the Insurance Company about my changes I needed to make. It was resolved in a breeze. I feel they watch over me that I had the best insurnce coverage. So Vivian Newton did an estonishing Job and I am still scratching my head how smooth and professional she handled it. THANK YOU BOOMER BENEFITS

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Vivian could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Jack Short

I can't express how helpful boomer benefits has been to me, especially *Kendra G* I ran into a tough situation with medicare, and not only did Kendra G help guide me with how to approach, but she followed up with me throughout the process (which we all know can take a long time). She was patient, great with follow-up an detail, and completely judgement free. I highly recommend boomer benefits whenever you have questions or need support during your medicare years. They're great, as was Kendra, my helper. Totally amazing team!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Kendra could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 16th, 2025

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Roger Ricker

Wendy H was the epitome of outstanding customer. Informative, pleasant, helpful, excellent with follow-up - as someone who had previously oversaw a hospital's customer service as well as other public/customer-areas, Wendy is at the top. If I was still working in that arena, I'd hire her in a minute. Hats off to Boomer Benefits for having professional such as Wendy. Please let her know how much I appreciate her on this Medicare journal.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Wendy. Thanks for sharing! We’ll pass along the kind words!

Apr. 11th, 2025

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Dawn DeGeest

Michele S was great to work with. I had a billing problem that I knew was coded wrong and she was very diligent in helping me get the procedure coded correctly and turned into Medicare and then my supplemental to show everything was covered. I can’t say enough good things about Boomer Benefits and my friends and relatives have thanked me profusely for directing them to Boomer Benefits for assistance in their coverages. Thanks again Michele, your assistance is greatly appreciated.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Dawn! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 9th, 2025

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KeepItSimple

I appreciate having Boomer Benefits to call/email with questions about my Medicare supplement and Part D plans. Recently Lisa C provided me with superior assistance in finding the correct price for a lower cost premium and helped switch to that company. She gladly made the necessary calls on my behalf to facilitate the change and offered to make any future calls that might be necessary. If you need any help with your Medicare plans, I highly recommend Lisa C! She WANTS to help!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Lisa could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Moi

We needed to change our Medicare Advantage plan because we were at risk of having our excellent health care provider (a teaching hospital) declared out of network due to a contract dispute with our insurance (Medicare Advantage) provider. Boomer Benefits agent Darla F walked us thru the alternatives, found a better policy with different company, and set up the changeover. Throughout the 2-3 days working on this telephone conversations were to-the-point and easily understood, and our email follow-up email questions were answered quickly and clearly. Well done!

1 year ago

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Reply from Boomer Benefits

We are happy to know Darla could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Beverly Osborne

We have been with Boomer Benefits for seven years and would not use any other service! They have provided the BEST advice—- easy to access, timely responses & always friendly & helpful. Amy E has just navigated us from a Medicare plan to an Advantage plan & has made the whole process a seamless transition. Would recommend this service 💯‼️

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Cheryl

Had to best experience with help on a claim. Emily M gave excellent customer service and my claim problem was resolved. It is comforting to know Boomer Benefits is there when help is needed. I called the billing dept and the insurance company, to no avail, to try to understand my bill. Also, left a message, as instructed, and received no call back. That is when I called Boomer Benefits and they were quick to return my call and get my questions answered. I am so happy with Emily M and Boomer Benefits!!

1 year ago

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Reply from Boomer Benefits

We’re so happy to hear that Emily could solve your claim issue and take some of the weight off your shoulders, Cheryl! It can be difficult to navigate issues like this on your own, so we’re glad she was there to help. Thank you for sharing!

Mar. 24th, 2025

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Lacie James

Several days ago I reached out to Boomer Benefits to get help with signing up for our Medicare and supplement plans. Gabe G. was awesome to work with. He was knowledgeable, efficient and most importantly, patient with my husband and me. He made the process so easy and it is comforting to know Boomer Benefits will be there to help with any problems we may have with Medicare in the future.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Lacie! We’re so happy Gabe was there to help and guide you through your options with your best interests in mind! Don’t hesitate to give us a call in the future!

Mar. 19th, 2025