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8.2

Overall Score

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Anne

Trying to set up Medicare can be very stressful. I called and talked to Darla F. way before starting to enroll to get some information ahead of time. She was very helpful and knowledgeable and stated she would be glad to help when I was ready to enroll. She did not disappoint. She is not only friendly but knew how to take the stress out of the process. She is a true professional and made sure to see that I understood the process. I would definitely recommend Boomer Benefits as well as recommending Darla F. for help.

1 year ago

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Reply from Boomer Benefits

Anne, it is wonderful to hear that Darla could provide you with helpful assistance! We greatly appreciate your recommendation and for taking the time to share your feedback.

Jun. 21st, 2024

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Christine Russell

Boomer Benefits is an excellent organization. I've been a member for over 3 years and I still occasionally have questions about my Medicare. This was the case a couple days ago. I spoke with Amanda R. She was very friendly and helpful and answered my questions efficiently. She was great! but I have come to expect stellar service from everyone I speak to at Boomer Benefits. They are the Medicare experts. Christie R. Cookeville, TN

1 year ago

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Reply from Boomer Benefits

It is fantastic to hear that Amanda could answer your questions and provide you with great customer service!

Jun. 21st, 2024

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Diane Bach

Laura was very efficient and helping me get established with local medical services since I was new to the area. I was able to quickly get appointments within my network of Drs and services from a list she provided me. So helpful when you are starting from scratch in a new area. Can't say enough good things about this service available to me through Boomer Benefits. Highly recommended.

1 year ago

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Reply from Boomer Benefits

Diane, thanks so much for your recommendation! We are happy to hear that Laura could provide you with great customer service. Don't hesitate to call in the future if you have any questions or concerns!

Jun. 6th, 2024

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Keith Leonard

I only write reviews when I am happy with the service provided. It seems to me that sending in a poor rating is not effective and a waste of my time. That being said, I was exceptionally pleased wtih the customer service provided by Ms. Kendra G. This young lady is certainly knowledgeable, very patient and a pleasure with whom to speak. Kendra fielded several questions on a variety of subjects with ease. I couldn't be happier with her assistance!

1 year ago Edited May 29, 2025

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Reply from Boomer Benefits

Keith, your review means so much to us. It is wonderful to know Jessica could assist you with your plan options and help make the process a bit easier.

Jun. 6th, 2024

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Danny Hively

I looked at reviews for Boomer Benefits along with others. The reviews were what sold me on them. I expected nothing but the best service according to the reviews and that is what I got with Sarah K. I asked for and received a number that I could recognize from her so I wouldn't have to listen to 5,000 to go calls. She was very helpful with all questions. Glad I went the her!

1 year ago

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Reply from Boomer Benefits

This is fantastic to hear, Danny! Thank you so much for taking a chance and trusting us to assist you with your Medicare. Please do not hesitate to call in the future if you ever have any questions or concerns!

Jun. 6th, 2024

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Gabe Valentin

My wife and I have been BB clients for 2 years now. They have provided excellent service, Darius B. in particular has been extremely beneficial in helping us navigate the myriad Medicare supplement plans to select the best and most cost efficient one for us. He also walks us through the paperwork process. We recommend Boomer Benefits whole heartedly.

1 year ago Edited August 29, 2024

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Reply from Boomer Benefits

Thanks so much, Gabe, for allowing Darius to assist you and help you find a more cost-effective plan that suits your healthcare needs and budget. We appreciate you taking the time to share your experience. It is wonderful he could answer your questions and walk you through the process. Thank you very much for your recommendation!

Jun. 6th, 2024

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Lisa Thomas

I came to Boomers Benefits with nothing but questions. Jacob C. was there to help with advice even though I was not ready to commit. I called Jacob a few weeks later and he jumped right in helping me with my questions and provided the answers I needed. I just want you to know what a kind and considerate example of customer service Jacob has been. I know feel like I am secure in my decisions with Jacob's help. Thank you

1 year ago

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Reply from Boomer Benefits

Thank you, Lisa, for sharing your experience with Jacob. We are pleased to hear he could answer your questions and provide you with great customer service!

Jun. 6th, 2024

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Dan Klein

This Medicare stuff is very confusing. Not only does Boomer Benefits help with understanding, their ongoing service is awesome. I worked with Ruth O. regarding a billing issue where a mistake was made. Ruth did all of the investigation for me and stayed on top of it until there was resolution. I am grateful that she was there for me cause I would not have been able to decipher the issue or the cause without her help. Ruth got it all cleared up which allows me to move on until Medicare throws another curve ball at me. At that point, I know who I am calling! Thanks Ruth. Dan K.

1 year ago

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Reply from Boomer Benefits

We are happy to know Ruth could assist with a billing issue and help you get it resolved. Thank you for trusting us to assist with your Medicare needs.

Jun. 6th, 2024

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Zayda Cobarrubias

Cicely P, she’s very helpful and patient. I was having a hard time getting through Aetna, there was no live representative that you can talked too! They’re selling products so frustrating so I reached out to Cicely we had a 3 way call. She’s following up on this issues with Aetna , card that was mailed has incorrect last name. I was grateful using boomers Cicely highly recommended!!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Zayda. We are pleased to know that Cicely could be so helpful. We appreciate your recommendation very much.

Jun. 6th, 2024

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Cindy Hentosz

I just got off the phone with Asia from Boomer Benefits. I had a question about my drug plan. She called me back the same day and was so helpful and pleasant to speak with. Asia put me in touch with the WellCare team and stayed on the line for additional support. We got the job done together and it was so quick and easy! Thank you Asia! You are awesome!

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Asia could answer your question and provide you with additional support. Thank you for trusting us to assist you with your Medicare needs.

Jun. 6th, 2024

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C C

I phoned Boomer Benefits to help me with my Medicare enrollment. Bill W was so knowlegeable and helpful which made this process so easy for me. Bill provided me with all detailed information on what my out of pocket expenses would be. He also informed me of ALL the additional services provided by him and Boomer Benefits, which were beyond my expectations. I'm so very happy I chose this company and Bill to assist me with this process.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Bill! We are so glad Bill could be helpful and help make the process a bit easier. We greatly appreciate your feedback!

Jun. 6th, 2024

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Barbara

I first found out about Boomer Benefits just before I retired and they helped me tremendously in getting exactly what I needed with supplemental insurance. I can't say enough about their customer service and earlier this year Cheyenne K. was very helpful in helping me get the right coverage for my mother as well. She actually checked to make sure that we could save money this year from a.previous policy. I highly recommend Boomer Benefits to anyone and all of their people have been very helpful.

1 year ago

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Reply from Boomer Benefits

That is wonderful to hear, Barbara! We’re so happy our team has been so helpful since you started the Medicare journey. We could not be more pleased to receive this feedback. Thank you so much for allowing us to help you and for sharing these experiences!

Jun. 3rd, 2024

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Patti Austin

Have used Boomer Benefits since 2019 to help me with my traditional Medicare supplements. BB specializes in Medicare so can answer pretty much any question one might ever have. Customer service is excellent. Emily M. phoned me this week to ask if I am currently satisfied with my policies and to offer BB assistance should I need any changes. Emily M. is a perfect example of the quality service I've come to expect from Boomer Benefits. I recommend Boomer Benefits without reservation.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your kind words and recent experience with Emily! We love to receive such positive feedback about our team and look forward to assisting you in the future!

Jun. 3rd, 2024

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Karen Heil

Highly recommend Jessica Y, broker with Boomer Benefits. I found her to be extremely knowledgeable, concise but thorough, and able to answer all my many questions (and I had done some advance research on Medicare). I also found the Boomer Benefits Facebook page & their YouTube videos to be very helpful. I also read a book on Medicare and watched non Boomer videos. In a nutshell, I found Boomer Benefits & Jessica Y were the right Medicare brokers for me!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and for choosing us! We could not be happier knowing Jessica was able to help you find the right plan for you! We will pass this along to our team, and look forward to assisting you more in the future!

Jun. 3rd, 2024

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Catherine

Customer Review Video

1 year ago

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Reply from Boomer Benefits

Thank you so much for the kind words and for taking the time to put this into a video, Catherine! We are so pleased to hear about the assistance and guidance our team provided you and, more recently, Sydney Green specifically. We know how overwhelming Medicare can be and we're glad we have been able to help even a year later. :)

Jun. 4th, 2024

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Sharon Sparkman

Boomer Benefits is the best of the best! Your service is awesome and I had the opportunity to work with an amazing man named Stephen A. He took care of me so professionally and was able to get my application submitted with such care and accuracy. Working with this company was the best decision I have made and highly recommend them with confidence. They are really the best of the best! Thank you again for your service. Sharon S.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Stephen! We’re so glad he could help with your recent application! We hope all of our clients have the same experience as you. Thank you for taking the time to share this and for the recommendation!

Jun. 3rd, 2024

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Henri kadima

I recently used your services and I have to say, I was blown away by the quality and level of service provided. It exceeded my expectations and Linda H was exceptional. I appreciate the attention to detail and the effort to ensure I understood everything. I will recommend your services to others and be a returning customer myself. Thank you for providing such a great experience!

1 year ago

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Reply from Boomer Benefits

We're so happy you were connected with Linda! We hope all of our clients have the same experience as you did! We’re glad she could help walk you through this whole process and provide her assistance during this transition. We cannot thank you enough for sharing your experience with our team and for choosing us!

May. 24th, 2024

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Randy Miller

Boomer customer experiences never cease to amaze me. Shot an email to my new CSR, Lisa C, asked her to call me. No sooner had I set the phone down and walked out of the room, she was calling. Additional, Lisa managed to solve my issue in a matter of minutes. She is professional, polite, knows and understands her products, and not afraid to show her sense of humor. Lisa made an extremely situation, fun. There are not enough stars to rate her properly

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Lisa! We’re so glad she could help solve your recent issue and made it a fun experience! We hope all of our clients have this same experience as you. Thank you for taking the time to share this!

May. 24th, 2024

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Diane Hampton

I highly recommend Boomer Benefits and Laura G! Laura helped me with signing up for Medicare part B, my supplemental coverage, and drug plan. All this was way too much for me to do on my own without the help from Laura. She explained everything to me, making sure I understood all the details, she was very efficient. I advise anyone new to Medicare contact Boomer Benefits. They help you with any billing denials you might have, saving you time and money.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Diane! We're so happy Laura could assist you with your Medicare enrollment and ensure everything is in place. 😊 We greatly appreciate your review and will pass along the kind words!

May. 24th, 2024

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Robert Lynn

It was quite a challenge to obtain medicare coverage for a medical bill that I felt Medicare should have covered. I reached out to Boomer Benefits and was put in touch with Jasmine D. I explained the problem and she let me know that she would investigate and get back with me. The issue took several months to resolve, but Jasmine continued to keep me informed of her progress and let me know when I needed to step in and take action. I recently received the check from the specific medical group involved. I know this would have never happened without Jasmine's help. Thanks again!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words, Robert! Thank you for sharing your experience with Jasmine. We could not be happier knowing she was able to resolve your bill and ensure you received your refund! We will pass this along to our team and look forward to assisting you more in the future!

May. 24th, 2024

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Irina Zaslavsky

I liked the very well trained and knowledgeable staff helping me with my medicare enrollment, parts B and D. I interacted with at least three people - all of them were very responsive and helped me and my husband to choose the best plan(s) according to our needs. Especially, I would like to thank Emily M. for her incredible support in choosing plan D and follow up with this matter. An awesome job, Emily!

1 year ago

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Reply from Boomer Benefits

Thank you so much for taking the time to share your experience with Emily! We greatly appreciate your review and 5-star rating. Thank you for trusting us to help!

May. 8th, 2024

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Lawrence Argenio

Boomer Benefits has been a highly informative and reliable guide through the Medicare maze, and the transition from employer-sponsored health care coverage to Medicare coverage. Most recently, I worked with Kendra G. to resolve an issue with an ancillary provider of benefits that augments the standard Medicare coverage. She was well-informed, persistent and helpful in resolving this problem with a third-party provider. She is an excellent model for what customer service should be. Larry A.

1 year ago

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Reply from Boomer Benefits

We are so happy to know Kendra could help you with a recent issue! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!

May. 8th, 2024

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Cindee Manaves

I haven’t even filed a claim yet and something was messed up in my Medicare account. After an unsuccessful attempt to get it promptly fixed when I called Medicare office, I called Boomer Benefits and Jessica M. had it addressed in less than 15 minutes and even confirmed this week that their records have been corrected. So thankful to Boomer Benefits and to Employees like Jessica for assisting me with kindness and efficiency! Bravo Jessica and thank you so much! I recommend that everyone give them a shot. They are very buttoned up and out the Care back into customer care!

1 year ago

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Reply from Boomer Benefits

Cindee, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you promptly! We cannot thank you enough for sharing your experience with our team!

May. 8th, 2024

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Cindy J

I called Boomer Benefits and spoke with Allison, she was so helpful on going over the different programs for Medicare, which are such daunting when you get that catalogue in the mail, what to choose, Allison made it easy to understand and explained everything in detail. I know I can call them at any time should I have questions in the future. It's a relief that as each renewal year rolls around I can give her a call and know that I'll have my questions answered and the fact that it's at no cost to me.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Cindy! We're so happy to know Allison could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.

May. 8th, 2024

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Peggi

Brandon was a breath of fresh air!! He answered all my questions and I had alot. He made me feel comfortable and was so knowledgeable about Medicare and found the best plan for me. He made it known that he will always be available to me. I recommend Boomer Benefits and if you get the chance to speak to Brandon, you have nothing to worry about. Thank you so much Brandon!!

1 year ago

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Reply from Boomer Benefits

We're overjoyed to receive your glowing review! It's incredibly rewarding to know that Brandon made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

May. 8th, 2024

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BSM - Ronda Kruse

Malaquia T. was the representative that assisted me with my Dental insurance. Her replies by email were prompt and so very helpful. Processing my application by phone with her was done quickly and efficiently and she was so pleasant. I will continue to have Boomer Benefits help with my insurance needs and questions. I have been a customer for two years and have been extremely pleased with the help I've received from each representative I've worked with.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Malaquia could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 8th, 2024

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Jimmy

My advisor, Jacob, was fantastic to work with. He helped me through the whole process from signing up for Medicare A and B and choosing my supplemental plan. When and if I retire overseas I will work with him again to make any changes needed to my coverages. Super happy that I have great coverage for any health issues that may occur in the future.

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Jimmy! We are happy to know Jacob could assist you and help make the process easier.

May. 1st, 2024

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Kim Hecker

I signed up with Boomer Benefits to help me with retirement, Social Security, Medicare, etc. They have been absolutely AWESOME. Thank goodness I made the right choice in going with Boomer Benefits. They are ALWAYS there to help me with any and all questions and concerns I have. Recently I've been working with Kendra G. and she is AWESOME!!!!!!!!!!! 5 stars all the way!!

1 year ago Edited March 4, 2025

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Reply from Boomer Benefits

Kim, thanks for allowing Kendra to assist you and provide you with great customer service! We appreciate your 5-star rating and review!

May. 2nd, 2024

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Jennifer Tapp

Last week I was assisted in signing up for a supplemental policy to my soon to be activated Medicare part B. My husband and I chose to utilize Boomer Benefits after having several previous conversations with the organization. We were assisted by Trent T, who did a marvelous job walking us through every step, thoroughly answering our questions and making the procedure pleasant. Trent was a consummate professional, it was easy to make appointments with him, reach him by phone - professional, knowledgeable and kind. We highly recommend Trent and Boomer Benefits for your insurance needs!

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Trent! Don’t hesitate to give us a call in the future, Jennifer!

May. 2nd, 2024

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Rick Bellefond

I had been using Boomer Benefits for a few years. I had a Plan G with Aetna who had recently raised their premium quite a bit so I decided to shop with them for a better deal. I switched to a High Deductible Plan G with Mutual of Omaha and reduced my premium by 70% which seems good for me as I do not see a doctor. My rep at Boomer Benefits, Stephen A, made the process of finding a better plan for me and switching to it very easy. I am very happy doing business with Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Rick, we are so happy to know Stephen could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!

May. 2nd, 2024

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SPC

Lisa C. worked tirelessly for several weeks to solve a small problem. She communicated with me carefully and consistently. She has a great sense of humor, and a clear understanding of customer service. Excellent. While Boomer Benefits has always been a good source of insurance information, I was pleasantly surprised with the additional service I received regarding my bill and overpayment.

1 year ago

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Reply from Boomer Benefits

We are pleased to know that Lisa could help you resolve a recent issue and provide you with effective communication. Your trust in us to help means so much to us.

May. 1st, 2024

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Marilyn Jean Tikotin

I cannot say enough good things about Boomer Benefits. Ashley S. was amazing. She helped me find a supplemental plan and saved me over $100 a month. After I was approved, she called me back and helped me cancel my old policy. She basically helped me every step of the way including filling out all the forms. She was such a blessing to me. My husband and I love Boomer Benefits and recommend them to all our friends and relatives who are looking for supplemental plans or have questions regarding Medicare. Trying to find the right plan can be quite daunting and they make it so easy.

1 year ago

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Reply from Boomer Benefits

Marilyn, it is great to know that Ashley could assist you with your plan options. We appreciate you trusting us to assist you with your Medicare journey!

May. 1st, 2024

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XFlblond

Lisa C. from Boomer Benefits was extremely knowledgeable and full of great options when I called about making changes to my supplement policy during my birthday month. She was very knowledgeable about my different options and provided all the information to help me find the right policy to me. There are so many differences from state to state and she made my decision easier to make. She is also, very friendly and a pleasure to deal with.

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating. It is wonderful to know Lisa could provide you with great customer service and assist you with exploring your plan options. Thank you for trusting us to help you with your Medicare!

Apr. 17th, 2024

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Kevin Brown

Needed to talk to someone about the differences between N and G. Talked to Tina K, she was very well helpful and then I choose N. She filed out all my information, without any problems and will coverage soon. Also provided Her number and a future number for boomer benefits if anything comes up that I might need help on. Off to a Great start thank you Tina

1 year ago

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Reply from Boomer Benefits

Kevin, we appreciate you taking the time to share your feedback and give us a 5-star rating! It is wonderful to know Tina could be helpful. Thank you for trusting us to help you with your Medicare needs!

Apr. 10th, 2024

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Jennifer Moreland

After learning all I could on my own about Medicare Supplements, I decided to call the experts to avoid costly missteps. On a recommendation, I reached out to Boomer Benefits to pick out a plan for each Supplemental needed. Anthony S. contacted me on behalf of Boomer Benefits. Mr. S. was professional, friendly, and knowledgeable. He shared details and useful information I could not have acquired on my own. He walked me seamlessly through the application process. I recommend Boomer Benefits and Anthony S.

1 year ago

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Reply from Boomer Benefits

Jennifer, thank you for taking the time to share your experience with Anthony! We are pleased to hear that he could assist you with your plan options. Your recommendation means so much to us!

Apr. 3rd, 2024

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Betsy Wyper

I was dropped into this need for Medicare Part D quite unexpectedly. Having to navigate Medicare part D was untangled for me by Boomer Benefit representative Wendy H. Wendy gathered the necessary information from me and with her extensive part D knowledge was able to find me the appropriate plan and was able to answer any question I had. I felt comfortable and confident in her recommendation and her assistance. Thank you Wendy!

1 year ago Edited May 1, 2024

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Reply from Boomer Benefits

Thank you for sharing your experience with Bryan! It is wonderful to hear that he could provide you with great customer service. We appreciate you for trusting us to assist you with your Medicare. Don't hesitate to call if you ever have any questions or concerns!

Mar. 29th, 2024

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Margo Uhde

Bill W from Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it, so I kept putting it off. A co-worker suggested Bommer Benefits as she had a great experience with them. I am SO glad I did! Bill W was the agent assigned to me. He was very patient and professional, yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill W.

1 year ago

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Reply from Boomer Benefits

Margo, we are so happy you were connected with Bill! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and help make the process a bit easier! We cannot thank you enough for sharing your experience with our team!

Mar. 22nd, 2024

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William P Figel

William P. Figel, Chicago hails Laura G as an account executive. Through my own human error - and a hand injury - I was careless in not attending to automatic withdrawals in one of my accounts. Ms. G was able to reach the carrier swiftly and rapidly reinstate a policy that might have otherwise lapse. Her integrity and ability articulate the issue on my behalf allowed the insurance carrier accept a late payment to insure there would be no interruption in coverage. What a blessing.

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Laura was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience. Don’t hesitate to give us a call in the future if you ever have any questions or concerns!

Mar. 22nd, 2024

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Kenneth Johnson Ashburn, VA

Over the last several weeks, Ellery C at Boomer Benefits has been invaluable in resolving a claim that I had with a hospital. Even though the amount was relatively small, she was very helpful and knowledgeable as she worked through a complex system that seems geared to making it difficult for the average person to recover money that should not have been collected in the first place. Not only knowing the right contacts, Ellery has been very pleasant to work with. She reached out to me regularly to discuss progress and next steps. I am very happy with her service.

1 year ago

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Reply from Boomer Benefits

Kenneth, we are delighted to read your positive review! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, and it's rewarding to see that Ellery could fulfill that for you. Thank you for choosing us!

Mar. 22nd, 2024

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Sherrie Findlay, OH

I had the pleasure of working with Sarah K. She was very knowledgeable and explained to me how Part A, B and D worked. Went over the G Plan compared to an Advantage Plan as well. She worked with me and made her recommendations for the best policy for the buck. I Thank You Sarah for your patience and being so helpful. I would recommend Boomer to family and friends. I can rest easily knowing that I will be taken care of in the event that I have anything major happen to me. Again, thanks from the bottom of my heart.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Sherrie! We're so happy to know Sarah could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.

Mar. 22nd, 2024

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David Cammack, Jr. Cypress, TX

I worked with Jade M at Boomer Benefits in explaining the options available for the various Medicare Part B Supplemental Plans, Prescription Drug Plans and walking me through the application process. Made a very important life defining process as pleasant an experience as possible.  Highly recommended for anyone at this point in your life for clear concise information and patient help with the process. Thanks,

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Jade. We are glad to hear that Jade could explain your options clearly. Thank you for your recommendation!

Mar. 22nd, 2024

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Neil Solomon

I was unable to get much help from my dental insurance carrier, Cigna, when I called to get an idea for what an out of network procedure would cost me. I called Boomer Benefits and spoke with Riley M, and within two minutes was able to provide me the information Cigna could not. Helped me to decide which Dentist to use, and how how to file an out of network claim. Fast and easy! Thanks Riley

1 year ago Edited July 18, 2024

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Reply from Boomer Benefits

Thank you for your 5-star rating and review, Neil! We are happy to hear that Laura could help you resolve a recent issue with your Part D!

Mar. 22nd, 2024

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Marie Orsini Rosen Stamford, CT

I have 2 undergraduate degrees, a masters degree and just shy of a Ph.D., and I could not have gotten through the Medicare morass without Boomer Benefits. Both Jessica Y and Bree W were walking advertisements for using Boomer Benefits -- they were prompt, responsive, professional, courteous and unbelievably competent and thorough. I never waited more than a day for a response, even one that required research. Thank you, Jessica and Bree, and thank you, Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

It's great to hear that Jessica and Bree could provide you with helpful customer service! We appreciate you taking the time to leave a review and give a 5-star rating. Don't hesitate to call in the future if you need any assistance!

Mar. 1st, 2024

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Kim Carter Christiansburg, VA

I had a question about a medication price and what I could do to reduce the price I was having to pay. I spoke with Riley and she was very kind, professional, and knowledgeable about my needs. She had all the answers to my questions and informed me on which route to take. Thank you Boomer Benefits for being available and for all the great help in the hard to navigate world of Medicare!

1 year ago

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Reply from Boomer Benefits

Kim, thank you for sharing your experience with Riley! We are pleased to know she could answer your questions and be so helpful to you. We greatly appreciate your 5-star rating and review!

Feb. 29th, 2024

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LINDA Kilby Jonesborough, TN

After being frustrated trying to find out my prescription coverage and being told different things from the pharmacy, I called Boomer Benefits. I have been with this company since 2021. I spoke with Ashley G, and she immediately cleared up any confusion I had with my prescription coverage. She was very polite, professional and informative. I'm so glad I went with this company back in 2021. I have recommended them to several family members and friends.

1 year ago

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Reply from Boomer Benefits

Thank you for your recommendation, Linda! We are glad Ashley could be so helpful to you! Don't hesitate to call in the future if you have any questions or concerns!

Feb. 29th, 2024

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Lynn Mackey Cary, NC

I cannot say enough about the help I’ve received from the staff at Boomer Benefits. Turning 65 and having to figure out what the best options for Medicare supplements and drug plans are is quite a challenging task. Bree W and Andrew M have gone above and beyond to make my experience a smooth success. Thank you for your wealth of knowledge and kindness in helping me through this process.

1 year ago

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Reply from Boomer Benefits

Lynn, we appreciate you taking the time to share your experience. We are pleased to know that Bree and Andrew could both provide you with great customer service. We truly appreciate your review and 5-star rating. Don't hesitate to call in the future if you have any questions or concerns!

Feb. 21st, 2024

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Goretti Corbero Cincinnati, OH

I can’t say enough great things about Boomer Benefits and Larry W. He explained all options to me and made sure that I fully understood everything. I very much appreciate his patience 😎! I never felt rushed nor that I was taking too much of his time. I really felt he was giving me 200% of his time to make sure I was getting the best suited plan for my needs. Larry was knowledgeable, professional, friendly, outgoing, and caring. I highly recommend Boomer Benefits and Larry for your Medicare insurance needs!

1 year ago

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Reply from Boomer Benefits

We're overjoyed to receive your glowing review, Goretti! It's incredibly rewarding to know that Larry made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!

Feb. 21st, 2024

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Joe Bourque Houston, TX

I would like to take this opportunity to thank Mrs Kelly D. She went above and beyond to help me with this dilemma I had . She was courteous and caring and was very knowledgeable of everything pertaining to Medicare Advantage and Gap policies. She truly was a tremendous help. I would definitely recommend her and the boomer organization to anyone I hear is looking for help with there Medicare questions. Again thank you so much Kelly for all your help Joe b

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Joe! We’re happy Kelly was there to help! We will pass along the kind words!

Feb. 21st, 2024

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Mike C Bradenton, FL

We're raving fans of Boomer Benefits! Been with them since joining Medicare 5 years ago and have been very pleased with their services. Specifically, I want to commend Ruth O on their team. She helped me with a recent travel medical claim which involved our United Health Care Part G Supplement. She was attentive, gracious and very helpful as we resolved the claim. BRAVO to Ruth and the entire BB team. Great customer service! Thanks so much.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Mike! We're so happy to know Ruth could help you get a recent claim resolved! We greatly appreciate your review. and kind words.

Feb. 21st, 2024

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Rey Morales

Alexis responsiveness and willingness to assist with every concern made me feel valued and supported. It’s rare to find someone so dedicated to their clients, and I truly appreciate the time and effort she put into making sure I had the best possible out come. If you’re looking for someone who is not only highly skilled and efficient but also kind, compassionate, and trustworthy, Alexis P is the person to call! She is a true asset to Boomer Benefits, and I am incredibly grateful for her help. ⭐ 5 out of 5 stars – Highly recommend! ⭐

1 year ago Edited February 10, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Rey! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Alexis was in helping you get a refund. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!

Feb. 21st, 2024