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8.7

Overall Score

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Austinana

I had a claims issue that I need Boomer Benefits help with. Jozzlynn A was the Client Service Team Reprsentative who assisted me, and she made my pursuing a refund so much easier. I gave her all the details of my situation, and she took it from there and put effort into looking into the matter further. As it turned out, she solved my dilemma and I ended up getting the money back for me from a clinic that charged me erroneously. This kind of service is increasingly rare these days, and so I am especially grateful for the assistance that Jozzlynn gave me.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear! We’re so happy to know Jozzlynn was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 23rd, 2025

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Trinket Eckler

Julia P. has been, & was, very helpful w/getting the answers from an insurance carrier who would not answer my questions or even attempt to interact w/me on any level. Since I have been paying the required premium for the said carrier, Julia was more than willing to help me & persevered to get the answers I needed. Julia was thorough, courteous, respectful, & a joy to work with.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Julia! We’ll pass along the kind words!

May. 21st, 2025

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Denise Halliburton

Boomer Benefits has educated and supported me regarding Medicare benefits for the past eight years. Last year I was notified that Medicare wouldn’t cover a complete blood cell count that my doctor ordered. I contacted Boomer Benefits for help. Michele S worked with me from 09/24/24 - 05/12 /24 to get resolution. I owe no money to Pathology Laboratory, inc., as a result of her tireless efforts! Michele supported me through three seasons, calling me, my physician and the laboratory repeatedly for corrections and processing. I can’t thank Michele S and Boomer Benefits enough!

1 year ago

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Reply from Boomer Benefits

Denise, we are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Cay

I am grateful to have Boomer Benefits to advocate for me. Every interaction I have with them gives me clarity & I would be much less informed without them. Today, Ms. Kailey H worked with me for over an hour to contact my secondary insurance company & Medicare on a fraudulent claim. Thank-you Boomer Benefits! I’m mildly confused by the question about being a paying customer of Boomer. I personally don’t pay anything to Boomer. I’m aware that they are reimbursed by the insurance companies they represent.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Kailey. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.

May. 15th, 2025

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Ray Bronner

Outstanding customer service. I've been a customer for years and recently needed to change my supplemental plan. Marriam S found great options at a lower cost and completely handled the transfer on my behalf. This was so simple and it only took a few minutes. Was delighted to have Marriam as my representative and highly recommend Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Marriam could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Mr. Richard

Customer Review Video

1 year ago Edited May 9, 2025

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Reply from Boomer Benefits

We're thrilled to know Cheyanne could provide you with helpful customer service! Thank you for trusting us to help with your needs. It means the world to us!

Jan. 19th, 2024

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Frederick Lanni

Prior to my retirement, my wife contacted Boomer Benefits for recommendations and assistance in setting up a Medicare supplement plan. We approved their recommendation and are pleased with the result. After I retired, I quickly found out that the first medical claim to come in to my Medicare account was denied erroneously (by Medicare). I contacted Boomer Benefits for help on this matter. Their representative Briana P. quickly responded to my inquiry (by both email and phone) and expertly got the error corrected. F. Lanni

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frederick! We’re so happy to know Briana was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Bernie Whelan

Working with Stephen A was a pleasurable experience. My wife and I received our yearly policy increase for our United Healthcare Plan N Medigap policy. After contacting Boomer Benefits and working with Stephen, he found us a new Plan N policy with Cigna that was less expensive than our current Plan N policy. Stephan was extremely professional and patient as we worked our way through the underwriting process. Thank you Stephen for your assistance!!

1 year ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bernie!

May. 7th, 2025

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Gloria Burleson

I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!

1 year ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!

May. 5th, 2025

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Kaleen Sue Wineinger

In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle. I chose part G because it offers benefits overseas and I love to travel. Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%. Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 30th, 2025

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Liza Freiberger

So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze! Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for my changing needs!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Dan Colby

Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!

1 year ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Kira Kamenker

Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me. This year I called Lisa again and got the same level of cervice and help. I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!! I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Apr. 28th, 2025

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Jon MacGillis (Flgator)

I recommend Boomer Benefits to anyone looking for the peace of mind now and in the future that you are getting the best advise on what Supplement to sign up for and getting assistance in resolving bills from providers. I have been working with Sydney G, Representative, and give her a 10 out 10 for customer service. She responds to inquiries promptly and is dedicated to resolving bills with insurance providers.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 28th, 2025

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Art Rothafel

I simply can not recommend this organization enough. Every single time I have an issue with MediCare or other insurance companies, they step up and get thing resolved on my behalf. Most recently, their representative, Ruth O, assisted me with a $5,250 dollar billing that was incorrect. I reached and she immediately responded. She updated me on the progress every inch of the way until it was resolved. There are not many company that can execute this level of customer service and support. This is truly a "best-of-breed" company with friendly, professional staff.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Ruth could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 28th, 2025

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Melanie G.

I had excellent help in selecting a plan for my needs by broker Darla F, then had the best follow-up assistance by Rachel W, who helped on phone calls with my carrier getting my benefit card and handling bills with my dr. visits, etc. Rachel was so courteous, patient and took her time to make sure that I understood and that the insurance co. was handling my bills properly. I was so relieved and pleased with her help and look forward to knowing I can count on Boomer Benefits with the outstanding service Rachel provided. Thank you! ---Melanie G., Texas

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Melanie! Thank you for sharing your experience and for your kind words.

Apr. 28th, 2025

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dolly scelza

Kailey was extremely helpful with my problem. She spent as much time as I needed to help resolve my problem. She didn’t rush me and stayed online with me until she was able to get a solution at which time she contacted Humana rep and had a 3 way conversation. Now it is up to Humana and the hospital facility to finalize the solution. Thank you Kailey. You are the best. Louise “Dolly” Scelza.

1 year ago

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Roseann Johnson

Michele S truly took away a large headache from me when I received a bill for I routine lab work I knew for sure i was NOT responsible for. She frequently kept in touch with updates on her progress with all those that had to be contacted to resolve the issue. The end result? I had a $0 balance to pay! Boomer Benefits really are a very worthwhile service!!!! Thank you very much Michele!!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Roseann! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 28th, 2025

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C Malm

My husband and I decided to pick Boomer Benefits to be are helpers with the new Medicare dilemma that was facing us as far as choices. They were extremely helpful with the setup. Then I needed help almost immediately with a claim not being summitted correctly by my physicians medical group. Amber P was assigned my problem and worked very hard and long on resolving it. She never gave up! It was finally cleared up and payment was made. We are very happy with our choice of "Boomer Benefits"

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 28th, 2025

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Vicki Wadsworth

Every encounter with the Boomer Benefits team has been a delight! The high level of expertise and knowledge shared by each contact from initial set up with Anthony S, additional Drug plan with expert Juliette T, to recent questions regarding a referral to Orthopedic surgeon with Melanie K, all reflected the consistently strong degree of concern in caring for clients WELL! This is the hallmark of Boomer Benefits. Kudos

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Vicki! Thank you for sharing your experience and for your kind words.

Apr. 28th, 2025

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Brenda L

Talk about customer service! I had sent an email to my agent, they sent an email back saying a rep will be reaching out within the next 24-48 hours. Not even 30 mins later, it’s Boomer Benefits! Natalie was so friendly, she listened to what I had going on, and then took it under her wing for us to get our late enrollment penalty resolved right then and there. I couldn’t have asked for a better client service member to stand up for us. I will forever be thankful for her and boomers!!!

1 year ago Edited April 15, 2025

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Reply from Boomer Benefits

Brenda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Udo Ludwig

This company amazes me. I got a phone call from one of they Representative, Vivian N and she pointed out that I forgot to update my Insurance Information. She stayed with me on the phone and explained to the Insurance Company about my changes I needed to make. It was resolved in a breeze. I feel they watch over me that I had the best insurnce coverage. So Vivian Newton did an estonishing Job and I am still scratching my head how smooth and professional she handled it. THANK YOU BOOMER BENEFITS

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Vivian could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Jack Short

I can't express how helpful boomer benefits has been to me, especially *Kendra G* I ran into a tough situation with medicare, and not only did Kendra G help guide me with how to approach, but she followed up with me throughout the process (which we all know can take a long time). She was patient, great with follow-up an detail, and completely judgement free. I highly recommend boomer benefits whenever you have questions or need support during your medicare years. They're great, as was Kendra, my helper. Totally amazing team!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Kendra could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 16th, 2025

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Roger Ricker

Wendy H was the epitome of outstanding customer. Informative, pleasant, helpful, excellent with follow-up - as someone who had previously oversaw a hospital's customer service as well as other public/customer-areas, Wendy is at the top. If I was still working in that arena, I'd hire her in a minute. Hats off to Boomer Benefits for having professional such as Wendy. Please let her know how much I appreciate her on this Medicare journal.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Wendy. Thanks for sharing! We’ll pass along the kind words!

Apr. 11th, 2025

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Dawn DeGeest

Michele S was great to work with. I had a billing problem that I knew was coded wrong and she was very diligent in helping me get the procedure coded correctly and turned into Medicare and then my supplemental to show everything was covered. I can’t say enough good things about Boomer Benefits and my friends and relatives have thanked me profusely for directing them to Boomer Benefits for assistance in their coverages. Thanks again Michele, your assistance is greatly appreciated.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Dawn! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 9th, 2025

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KeepItSimple

I appreciate having Boomer Benefits to call/email with questions about my Medicare supplement and Part D plans. Recently Lisa C provided me with superior assistance in finding the correct price for a lower cost premium and helped switch to that company. She gladly made the necessary calls on my behalf to facilitate the change and offered to make any future calls that might be necessary. If you need any help with your Medicare plans, I highly recommend Lisa C! She WANTS to help!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Lisa could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Moi

We needed to change our Medicare Advantage plan because we were at risk of having our excellent health care provider (a teaching hospital) declared out of network due to a contract dispute with our insurance (Medicare Advantage) provider. Boomer Benefits agent Darla F walked us thru the alternatives, found a better policy with different company, and set up the changeover. Throughout the 2-3 days working on this telephone conversations were to-the-point and easily understood, and our email follow-up email questions were answered quickly and clearly. Well done!

1 year ago

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Reply from Boomer Benefits

We are happy to know Darla could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Beverly Osborne

We have been with Boomer Benefits for seven years and would not use any other service! They have provided the BEST advice—- easy to access, timely responses & always friendly & helpful. Amy E has just navigated us from a Medicare plan to an Advantage plan & has made the whole process a seamless transition. Would recommend this service 💯‼️

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Cheryl

Had to best experience with help on a claim. Emily M gave excellent customer service and my claim problem was resolved. It is comforting to know Boomer Benefits is there when help is needed. I called the billing dept and the insurance company, to no avail, to try to understand my bill. Also, left a message, as instructed, and received no call back. That is when I called Boomer Benefits and they were quick to return my call and get my questions answered. I am so happy with Emily M and Boomer Benefits!!

1 year ago

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Reply from Boomer Benefits

We’re so happy to hear that Emily could solve your claim issue and take some of the weight off your shoulders, Cheryl! It can be difficult to navigate issues like this on your own, so we’re glad she was there to help. Thank you for sharing!

Mar. 24th, 2025

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Lacie James

Several days ago I reached out to Boomer Benefits to get help with signing up for our Medicare and supplement plans. Gabe G. was awesome to work with. He was knowledgeable, efficient and most importantly, patient with my husband and me. He made the process so easy and it is comforting to know Boomer Benefits will be there to help with any problems we may have with Medicare in the future.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Lacie! We’re so happy Gabe was there to help and guide you through your options with your best interests in mind! Don’t hesitate to give us a call in the future!

Mar. 19th, 2025

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JoAnne TARANTINO

I like to thank Boomer Benefits and their representative Georgio A. P.. Georgio assisted me in the difficult task of navigating and understanding the Medicare process after I retired in November, 2024. He was extremely thorough, professional and patient. After a delayed process since I was late claiming Medicare Part B, I now have my medicare card and waiting on my package for parts C and D. Thank you very much Georgio, I'll be spreading the word around regarding how great Boomer Benefits is!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Georgio could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 17th, 2025

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Chris McGinty

Shellie A was an awesome agent! She made suggestions for other supplements to bring my costs down. After reviewing my options, she walked me through the application process. Today I got my approval and she even went so far as to call my previous provider to cancel that plan so I would not get double billed. I highly recommend the services of Boomer Benefits. They have never let me down. They go above and beyond to have top rated customer service.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Shellie could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 14th, 2025

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Stephanie Karrer

I contacted Boomer Benefits because I received a bill that I thought should be covered by either Medicare or my supplemental insurance. Arick D was the rep who helped me. He made me aware of what I could expect and said he would get back to me within 30 days. He was true to his word. I’m very grateful to have a liaison like Arick to work on my behalf to correct any billing errors. His service has been invaluable. Thank you Arick and Boomer Benefits!

1 year ago Edited August 14, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Risheena! Thanks so much for sharing!

Mar. 14th, 2025

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Val Poulton

Sydney V worked hard to help me when my claim was denied by Medicare. I worked on it myself for several weeks, contacting my doctor and the provider to get it straightened out. I got nowhere. It took several more weeks after Sydney became involved. She was relentless and finally the provider got their act together, resubmitting the information and Medicare and my supplement paid.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Val! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Mar. 12th, 2025

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Alice Delannoy

As a new retiree, Boomer Benefits has helped me figure out which insurance is best for me. They have also helped me resolve payment issues between the medical billing, Medicare, and my supplemental insurance. I would like to recognize Amber P, who has stayed on top of the billings until they were resolved. She stayed in communication with me with current statuses and what the issues were. I greatly appreciate her service.

1 year ago

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Reply from Boomer Benefits

We are happy to know Amber could be helpful. Thanks so much for your review!

Mar. 12th, 2025

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Leslie

I worked with Cecilia A, who has stood by my side in trying to straighten out a huge Medicare mess (not caused by Boomer Benefits). She's been incredible. She took some administrative tasks off my hands, then followed up to confirm that she'd completed then. She joined me on the phone with insurers and Medicare, making sure that we asked the right questions and covered all the bases to straighten out the problem. She's gone above and beyond, and isn't done yet!

1 year ago

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Reply from Boomer Benefits

Leslie, we are pleased to hear that Cecilia could provide such helpful customer service to help you resolve an issue. We greatly appreciate your review!

Mar. 11th, 2025

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Rod Seba

I had a question regarding a bill that I received. I called Boomer Benefits for assistance, & within a day, Alexis P called me back & explained why I had received the bill. I was very happy with the quick response, & was overjoyed that I didn't have to spend a significant amount of my time trying to figure out whether the bill was legit or not. Alexis was very polite & professional in her response, as well as having a sense of humor during her assistance. I would highly recommend Alexis & Boomer Benefits to anyone!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Rod! Thank you for sharing your experience with Alexis!

Mar. 11th, 2025

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Dana Hanna

I was very nervous about signing up for Medicare until a friend referred me to Boomer Benefits . Then everything was easy and stress free after that . What a great company offering beyond 5 star service . A special shout out to Darla F for her educating me and assistance with selecting medical supplemental coverage . Also a special shout out to Paisley B for her knowledge and assistance with prescription coverage . Both were delightful to work with and SO helpful . Thank you !!!!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Darla and Paisley. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Mar. 7th, 2025

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Karen Buckels

From the beginning, Boomer Benefits has been amazing to work with. They helped me get the best policies for my husband and me (shoutout to Shawn F!). When I had an issue with Medicare I first contacted Shawn, who turned my issue over to Sophia R. Sophia walked me through getting the issue corrected. All calls were returned very quickly, and the issue has been resolved! Both Shawn and Sophia have been a pleasure to work with. Would give more stars if possible!!!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Shawn and Sophia. Thank you for sharing!

Mar. 5th, 2025

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Kristi Lara

Best customer service ever ! Risheena W was excellent throughout our interactions. She was so helpful and a great listener ! She was thorough in answering all my questions promptly. She is delightful to talk to ! Thank you Boomer Benefits for the above & beyond service that you offer to those in need of assistance with the very complicated process of Medicare supplements!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Risheena! We are glad she could assist you and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Mar. 5th, 2025

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Domonick I

I signed up for Medicare through Boomer Benefits because of their customer service. I have not been disappointed. I recently had a billing issue and contacted BB. The agent assign to handle my issue was Sydney Immediate Movers & Storage who was exceptional. She kept me apprised of her progress and resolved my issue. She was as I stated above exceptional 5+!

1 year ago

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Reply from Boomer Benefits

We are happy to know Sydney could be helpful. Thanks so much for your review!

Feb. 28th, 2025

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Brett Davidson

Shawn F was the agent I worked with and he can't be recommended enough. A 6 star performer (on a 5 star scale). High integrity, industrious, efficient and knowledgeable about the complexities of Medicare; he's focused on what's best for the client. I know the decision we came to in the end was the best one for me and my current situation. Almost like a custom-fit plan. Many thanks to Boomer Benefits and Shawn

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Shawn was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 28th, 2025

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Linda Y.

The folks at Boomer Benefits have been very helpful in educating me about supplemental plans and the quirks of how those plans work in my state. I am also going to be moving to another state this year, so I had to learn about what to consider both before and after my move. Jonah B in particular was very helpful with this. To be honest, I did not have the best interaction with the broker who I initially worked with, but Boomer Benefits was very quick to re-assign me to work with someone else which I appreciated.

1 year ago

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Reply from Boomer Benefits

We are happy to know Jonathan could be helpful. Thanks so much for your review!

Feb. 26th, 2025

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Trisha Dugan

We had an issue where a hospital was not billing our supplemental plan, and billing us instead. I contacted Boomer Benefits and they set me up with Michelle S. She was amazing. She worked with the hospital and insurance companies for several months to get the issue resolved - and not only got the bills to me stopped, she got us a refund for things we shouldn't have been charged for. Michelle is excellent. She stayed in contact and never let the issue drop. Thank you Michelle!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michelle. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

Feb. 20th, 2025

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Karen Torres

I love Boomer Benefits! They have helped me so many times since last year. I spoke with Craig B today about an issue I had and he helped me work through it. He is kind and very knowledgeable. We ended the conversation with a positive plan of action. Going onto traditional Medicare with supplement Plans G & D was so confusing. BB helped me to figure out what would be best fir me.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Karen! We're so happy to know Craig could get you everything you needed and answer all your questions! We greatly appreciate your review.

Feb. 20th, 2025

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Sandee Rice

We love BOOMER BENEFITS! This is the second time we have used them . Darius B was very efficient and knowledgeable and helped us with a new plan that helped us with a plan that fit our needs and budget. Very clear spoken and explained everything so well. Very patient with us also which is HUGE as we are older and not understanding on some things. Fantastic guy! We are grateful he made it all so easy. Thank you, Darius!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Darius. We’re so happy to know he was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 20th, 2025

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Prakash Desai

I would like to recognize Boomer Benefits, in particular Tiffany M, Client Support team member. Tiffany helped me fix the issues I had with my Medicare Supplement plan with Cigna. She called me several times over a week, until all issues were resolved. She also educated me on issues that I had additional questions about. Tiffany, thanks for all your help and keep up with the Great service you provide.

1 year ago Edited April 7, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Amy!

Feb. 17th, 2025

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Robert Klein

Boomer Benefits did an excellent job in discussing all of my Medicare options for supplemental insurance and part D prescription drug plans. They made the enrollment process easy and walked us through all of the information they required. They have followed up after our enrollment period to make sure we had all of the information we required and the insurance carrier had sent us the requested information. We are totally satisfied with our Boomer Benefits representative. They provided us their direct number and we have been able to get service every time we have called with questions.

1 year ago

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Reply from Boomer Benefits

Robert, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

Feb. 13th, 2025

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Paula Burns

I came looking for confirmation of my Medicare knowledge, what I received was 5 star service from Representative Haley Stroud. ( I have recently retired but spent the last 11 years managing a call center team for a pharmacy benefits manager.) Haley’s level of professionalism was outstanding. She is extremely knowledgeable and thorough. Thank you for your kindness and high level of customer service! Paula Burns

1 year ago

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Reply from Boomer Benefits

Paula, we are so happy you were connected with Haley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!

Feb. 13th, 2025

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Charles & Nancy Perini

Boomer Benefits has been our saving grace when dealing with the confusing language and strange ways of insurance. We do not know what we would do without them. Whenever there is a question, we can count on Boomer for complete understanding. They have a lot of patience. Our last experience with Rhiannon M was one of these good experiences. Thank you Rhiannon!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Charles and Nancy! Thank you for sharing your experience with Rhiannon!

Feb. 13th, 2025