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8.2

Overall Score

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Daniel O'Toole

We have been very happy with our choice to go with Boomer Benefits and have recommended them to several friends. We recently had an issue that was routed to Natasha R.. She provided excellent support - professional, knowledgeable and effective. While we would like to acknowledge her great help, we suspect she is just another good example of all the folks at Boomer Benefits - very easy to work with and there to help when you need it.

1 year ago Edited October 8, 2024

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Reply from Boomer Benefits

Thank you, Daniel, for your recommendation and 5-star rating! We are proud to know that Natasha could provide you with such excellent customer service while assisting you. Please don't hesitate to reach out if you ever have any questions or concerns in the future!

Oct. 11th, 2024

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Carmine Russo

My wife and I have been 100% satisfied with the excellent experience we have had with Boomer Benefits. Their knowledge and expertise in dealing and solving Medicare problems is beyond my expectations. This week I had the pleasure to work with Ruth O who emailed and called me to help with a billing issue that was causing me some stress. She was fantastic and answered every question after taking the time to fully review the documents I sent her. Thank you again!

1 year ago Edited March 10, 2025

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Reply from Boomer Benefits

It's great to hear that Laura could assist you with your Part D! Thank you for allowing us to be here to help with your Medicare needs and concerns.

Oct. 11th, 2024

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Nancy Snyder

I have followed Boomer Benefits for two years on Facebook and did my research in the beginning to know that I would reach out to them when the time came for help with Medicare. Well, the time came today with a mess to figure out and me being quite upset and fearful of how things would work out or if they even could. I spoke with Bryan M. and I could not have asked for a kinder, more patient, or more knowledgeable person to assist me. I have a plan in front of me and am now moving forward with confidence that Bryan has my back.

1 year ago

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Reply from Boomer Benefits

Thank you so much for your review, Nancy! We appreciate you taking the time to share your experience with Bryan. We're so glad he could assist you and help make the process a bit easier.

Oct. 11th, 2024

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Celeste

Boomer Benefits exceeds my expectations at every interaction. Most recently, I was notified that my current Medicare Advantage plan is canceled for 2026. Julie Porras helped me find a new plan that is best suited for my current situation and provided the guidance I needed throughout the enrollment process. She is very knowledgeable and professional. I recommend Boomer Benefits to anyone of a certain age that can benefit from their experience in the complicated world of Medicare.

1 year ago Edited November 25, 2025

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Reply from Boomer Benefits

Celeste, thank you for your review and for checking out the book! We're so happy to hear that Larry could provide you with such excellent customer service. Your kind words mean everything to us!

Oct. 11th, 2024

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Pete Johnson

Outstanding experience as usual working with Boomer Benefits. My representative on this occasion was Lisa C. and she was even better than previous people i have worked with. Can't stress enough how important it is to go thru Boomer versus trying to research and enroll in Medicare options on your own. They will take the stress away and save you money, too. Special thanks again to Lisa.

1 year ago

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Reply from Boomer Benefits

Pete, thanks for your 5-star rating and for sharing your experience with Lisa! We are proud to know she could provide you with great customer service. Don't hesitate to give us a call in the future if you have any questions or concerns!

Oct. 4th, 2024

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Daniel Dreher

I have been working with Darla F at BB. From start to finish BB and Darla did an excellent of stepping me through the process and gives great guidance on what to expect from SSA. They know the process inside and out and instilled great confidence that I have aligned with the right organization. I give BB my highest recommendation! Daniel D - New Orleans, LA

1 year ago

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Reply from Boomer Benefits

Thanks so much for your 5-star rating and review, Daniel! We appreciate your kind words, and we're glad Darla could assist you with your plan options. Thank you for your recommendation!

Sep. 27th, 2024

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Elizabeth Blair

Working with this company made all the difference in my Medicare journey. The staff was professional, cordial, knowledgeable, and always responsive. Explanations and details of options and insurance plans were comprehensive and helpful. I also found them to be very customer oriented in terms of cost effectiveness and coverage. For example, it was beneficial for me to review prescription plan options on the Medicare.gov site rather than the recommendation provided by the agent and I was encouraged to explore those options independently. I highly recommend Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Elizabeth, your incredibly kind and glowing review means the absolute world to us! Thank you for your recommendation and for trusting us to be here to help with your Medicare needs. If you ever have any questions or concerns, please don't hesitate to call!

Sep. 27th, 2024

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Michael Donahoe

Boomer Benefits has been great for getting answers and information. So good to know we have them to answer any questions and to solve any problem we may have. I also worked with Laura G., who helped me change my Plan G company which saved me a nice amount each month. She was friendly and helpful, and followed-up to make sure everything was changed over. I highly recommend Laura and Boomer Benefits for your Medicare needs.

1 year ago

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Reply from Boomer Benefits

Thank you, Michael, for your review and for sharing your experience with Laura! It is great to hear she could help you find a more cost-effective carrier and provide you with great customer service while doing so! We appreciate your recommendation very much.

Sep. 25th, 2024

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Denise McLeod

First class service today from Jeff B with Boomer Benefits. He carefully researched my Plan G policy and was able to move me to a different carrier for the same coverage and a savings of over $300 annually. Jeff walked through the entire application process with me and by the time our call ended, I already had an email confirmation. Thank you Jeff and Boomer Benefits!!

1 year ago

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Reply from Boomer Benefits

Denise, thank you so much for your incredibly kind feedback! It is great to hear that Jeff could assist you and help you find a more cost-effective plan. Your support means so much to us!

Sep. 25th, 2024

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George

A great experience with Boomer Benefits. I appreciate the professionalism of both Nathan T and Veronica E of Boomer Benefits in helping me to pick out a Medigap, Vision/Dental and Plan D Prescription Drug plan. They made this potentially stressful process very easy. They were both very prompt in answering my questions/concerns, explaining all the options and assisting in putting in the forms. Thank you.

1 year ago

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Reply from Boomer Benefits

George, it is wonderful to know both Nathan and Veronica could assist you with your plan options and address your questions and concerns. Thank you for your review!

Sep. 20th, 2024

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Joanne Yuvanc

Ryan L. was fantastic. Provided the right amount of information so you didn’t get overloaded and could make a decision. His recommendations were based on historical data so that made decisions even easier. Medicare can be overwhelming; but, he stepped through it in a very simple way. We ended the meeting feeling like a lot of potential stress, regarding Medicare, was taken away. Clearly an expert on Delaware Healthcare.

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating, Joanne! We are proud to hear that Ryan could provide you with helpful customer service and help you find a plan suitable for your needs. Don't hesitate to reach out if you ever have any questions or concerns!

Sep. 20th, 2024

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T Coleman

Boomer benefits, and their agent Kylie K. are wonderful. Kylie thoroughly explained all of my options and help me decide on the right policies for my health issues. She was helpful and informative, and kind and patient, as I made decisions. Make sure to ask for Kylie K. you call Boomer benefits to sign up for Medicare. You’ll be so glad you did.

1 year ago

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Reply from Boomer Benefits

Thank you for your review! It is great to hear that Kylie could explain your options clearly and help you find a plan that suits your healthcare needs and budget!

Sep. 20th, 2024

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Jo Lokken

We worked with Kelly D. on the phone and she was extremely helpful! She listened to all of our questions and the huge difference between my needs and my husbands. She got right back to us online and left us with places to go if we had more questions including her direct line. It was nice to have our questions answered by someone who listened and cared. Boomer benefits had been one of the podcasts/videos my husband had watched and was impressed with. We are glad we called them!!

1 year ago

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Reply from Boomer Benefits

Thanks for allowing Kelly to answer your questions and assist you and your husband with your Medicare needs. We greatly appreciate you trusting us to help. Thank you for your review and 5-star rating!

Sep. 20th, 2024

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Susan Maks

We recently moved to another state and had to change insurances. I scooted around online and thought it would be something I could do myself. I happened to see a Facebook post about Boomer Benefits so I did a bit of research. They surely seemed like the real deal so I gave them a call. By the luck of the draw, I was connected to Tish Pattenaude. By the time we finished up, 90 minutes later, we were all signed on with a plan that I'm sure we'll be happy with. The long and the short of it, I feel like we won the lottery being able to work with Tish.

1 year ago

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Reply from Boomer Benefits

Susan, thank you for your review! It is wonderful to know that Tish could assist you with your plan options. Thank you for giving us a chance to show we want to help! Don't hesitate to call in the future if you have any questions or concerns!

Sep. 20th, 2024

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Kathy Maloney Johnson

Customer Review Video

1 year ago

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Reply from Boomer Benefits

Kathy, thank you for your review. It is wonderful to know Ruth could help you get this issue resolved and corrected. Thank you for trusting us to be there for you to help with these Medicare issues.

Sep. 9th, 2024

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Kathy

We have been working with Boomer Benefits for over 5 years. My husband and I decided to check and see whether we could get a better deal on our Medigap policy. We were pleasantly surprised when Andrew O told us we could save a lot of money with a new plan - no change in benefits! Andrew was very easy to work with. The application process was quick and efficient. Well worth the call. Thank you, Andrew and the Boomer Benefits team!

1 year ago Edited September 9, 2024

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Reply from Boomer Benefits

Thank you, Kathy, for your review and 5-star rating. We love knowing that Andrew could help you find a more cost-effective plan and help make the process smooth. Don't hesitate to call in the future if you ever have any questions or concerns!

Sep. 9th, 2024

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Melissa Mischak

Ruth O is simply amazing! She is dogged in tracking down and correcting denials. She recently worked on an annual visit issue that was incorrectly coded. Ruth kept the heat on and the claim was fully paid by Medicare. I am sincerely grateful for Ruth and all of the incredible people at Boomer Benefits!!! If you aren't using Boomer Benefits, what are you waiting for? Thank you Boomer Benefits for being on my side! Melissa

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Ruth to help with this recent billing issue. Thanks for trusting us to be there to help in situations like this.

Sep. 3rd, 2024

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Linda S.

I've been with Boomer Benefits for one year and just added a dental policy. I worked with Ashley S. and she was great! She answered questions, was very prompt in her correspondence and followed up after I had a few days to review my choices. I recommend this company without reservations. They have made the whole Medicare experience so easy and I'm so appreciative.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Linda! We're so happy to know Ashley could get you everything you needed and answer all your questions! We greatly appreciate your review and recommendation!!

Aug. 30th, 2024

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Kingsley

Melanie K. has helped me understand Medicare enrollment and advantage plans and supplement plans. She's had made it easy to understand all about this enrollment and plans. I was lost without her help. I will tell my friends to get help from Boomer Benefits and specifically Melanie K.. Thank you Melanie K. for all your fantastic help in this enrollment confusion.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Kingsley! We’re happy Melanie was there to help! We will pass along the kind words!

Aug. 30th, 2024

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dragonfly

I am so incredibly impressed with Andrew E.. I did find out the hard way that there are agents that are unreliable and dishonest when applying for medicare. Andrew E. is the opposite of that. He helped me fix the mistakes that someone else from an entirely different company had made. His compassion and integrity are the highest. I absolutely appreciate dealing with a person of his caliber.

1 year ago

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Reply from Boomer Benefits

Thank you for your review. It is wonderful to hear that Andrew could assist you with your Medicare and provide you with great customer service! Don't hesitate to give us a call at 817-249-8600 if you have any questions or concerns in the future!

Aug. 29th, 2024

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Karen Overholser

OMG...had the best call with Chad H. with Boomer Benefits today. I am currently 68 & have a local advantage that I love because every doctor I see is in the same building along with x-rays, blood work, scans etc. After talking with Chad, right now I am in a good plan; come October he will call me to discuss supplemental plans where I can still use my current clinic & doctors. Thank you Boomer Benefits...I am so happy I made the call.

1 year ago

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Reply from Boomer Benefits

Karen, thanks for your review! It is great to hear that Chad could help you review your options. It really means a lot to know the call felt beneficial to you! Don't hesitate to reach out if you have any more concerns or questions!

Aug. 28th, 2024

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Gregory Tyrey

This is an excellent service! I was in an unusual health insurance situation and Kendra G went above and beyond to find answers. Everyone I've dealt with through Boomer Benefits has been great to work with, but Kendra G's service stood out. Because of their exceptional service, I've already recommended Boomer Benefits to several others approaching Medicare age.

1 year ago

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Reply from Boomer Benefits

Gregory, thank you for taking the time to give us a review and 5-star rating! We are very happy to know Kendra could provide you with excellent customer service and assist you with your unique situation. It means the world to have your trust in helping with your Medicare journey!

Aug. 27th, 2024

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Candyce Underwood

Veronica E. helped me and my husband sign up for a Medicare prescription plan. She was awesome in finding the most affordable plan for our needs and a plan that covers our prescriptions. It can be a complicated process but she made it easy to understand and explained everything. She's very patient as well with all the questions I asked! I highly recommend Boomer benefits!

1 year ago

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Reply from Boomer Benefits

We're happy to know Veronica could assist you and your husband and help you both find a plan that works for your healthcare needs and budget! We appreciate your review and recommendation, Candyce!

Aug. 23rd, 2024

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Uday Apte

Shellie A. is my representative and she is extremely knowledgeable, and she helped us(me and my wife), in the prosses of selecting the supplemental insurance plan which has the best price for both of us, comparing with different plans. She also helped us in applying for a new Cigna supplemental plan and cancelling our previous Elips supplemental plan. Boomer Benefits is best company for getting help for selecting Medicare insurance program.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Shellie! It is wonderful to know that she could assist you and your wife with your Medicare plan options so you can decide what works for you. Don't hesitate to call in the future if you ever need any assistance!

Aug. 22nd, 2024

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Elvina Bergmann Kallett

Boomer Benefits is an outstanding company that doesn't charge additional money for their services. My wife and I are very satisfied with the wonderful customer care we have received. Notably, Ellery C. needs to be recognized for all her time, interest, positive attitude and help. We're happy to continue as satisfied customers of Boomer Benefits. Thank you very much.

1 year ago Edited August 21, 2024

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Reply from Boomer Benefits

We are happy to hear that Ellery could provide you with great customer service! Thank you for trusting us to be able to help you with your Medicare needs. We appreciate your review and feedback!

Aug. 22nd, 2024

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Arlene Driver

We are new to Medicare and our financial advisor recommended Boomer Benefits. Working with Allison B has been amazing. She presented our options and made it easy for us to decide on a plan, and checked in regularly while waiting for a confirmation. Her friendly, professional manner and excellent communication make her a pleasure to work with. And knowing they are there to help when needed takes the worry out of this process. We highly recommend Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Arlene! Thank you for sharing your experience with Allison and for allowing her to assist you with your Medicare plan options.

Aug. 15th, 2024

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James Emerson

I have been working with Andrew Matthews at Boomer Benefits for my Medicare coverage. He has been very patient, courteous, professional, and his explanation of the various products and options have been superb. He made the process very simple and understandable. He was not the first individual that I have spoken with on Medicare, but he will be the individual I will work with now.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, James! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Andrew was. If you need any assistance in the future, don’t hesitate to give us a call!

Aug. 15th, 2024

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Joanne Gagliardi

My experience with Boomer Benefits, and specifically Allison Boyd, has been nothing but great - surprisingly great. I knew nothing about Medicare going into my search for understanding and a plan. Boomer Benefits was highly recommended. I felt like I was being educated more than I was being sold something. This is the way to go. Allison was patient in assisting me with choosing a plan and I feel I wouldn't have the confidence I do now in the plan I chose if it wasn't for her! Thank you, Allison!

1 year ago

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Reply from Boomer Benefits

Thanks for allowing Allison to help you with your plan options, We sincerely appreciate your recommendation and review, Joanne!

Aug. 15th, 2024

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Ellen Lane

My husband and I began with Boomer Benefits over a year ago and they helped us get set up with great explanations to help us choose plans that are really working for us. Recently, we had an issue with some questionable bills and Sydney Green was very friendly and quick to dig into the insurance coverage and resolve the issues so we did not have to pay. We highly Sydney for her help! Everyone at Boomer Benefits is great!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Ellen! We're so happy to know Sydney could get you everything you needed and help you resolve these recent billing issues! We greatly appreciate your review.

Aug. 15th, 2024

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Diane Foote

Our Boomer Benefits customer service representative Natasha guided us through a claims resubmission and followed up with us for over 2 months to get a resolution to an incorrect billing. She represents a company that hires quality personnel and stands behind their claim to be with you after enrollment. We will be clients fit life and recommend them to anyone navigating the medicare insurance works!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Diane! We're so happy to know Natasha could assist you with this claim issue and help you get it resolved! We greatly appreciate your review.

Aug. 15th, 2024

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Marie C Finnegan

I am very impressed with the help and time that Gabe G. gave us today. At first my husband and I were very confused and at the end of our conversation we were able to decide on Medicare and health insurance that will fit our needs perfectly, Also, Boom Benefits will help us with any problems that we will face. They will stand by us yearly on deciding our best health insurance plan option for the following year. I am beyond happiness that we chose Boomer Benefits. We thank you so much Gabe G.!!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Marie! We’re happy Gabe was there to help! We will pass along the kind words!

Aug. 15th, 2024

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Becky King

Bryan M. was my Boomer Benefits Agent. I had an outstanding experience working with Bryan! He is very knowledgeable, patient, kind and made the process smooth as possible. I am getting ready to leave my employer of 44 years so navigating Medicare and everything else I need is pretty stressful. I was lucky to get Bryan to help me through all the steps!

1 year ago

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Reply from Boomer Benefits

We're glad Bryan could provide you with great customer service! Thank you for your feedback and 5-star rating.

Aug. 7th, 2024

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Joan Hartung

I have been using Boomer Benefits for the past 6 years. They have helped me secure supplemental health and drug plans, The have reviewed my plans and assisted me in making decisions that have fulfilled my needs and saved me money. They have also aided me in disputing claims that were processed incorrectly. Lisa C. was especially helped this last month and handled everything promptly and professionally. This has been my experience with all the agents in the past. Thank you very much!

1 year ago

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Reply from Boomer Benefits

Thanks for your review and feedback, Joan! It is great to hear that Lisa could assist you and provide great customer service. We appreciate your 5-star rating!

Aug. 2nd, 2024

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Mahina Nightsage

Customer Review Video

1 year ago Edited July 31, 2024

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Reply from Boomer Benefits

Thank you, Mahina! We appreciate your review and taking the time to do a video very much. We value our customers and are very grateful for the time you took to share your experience.

Aug. 1st, 2024

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Cindy Williams

Veronica E. help both my husband and I through the very challenging area of Medicare. She was extremely helpful and had a tremendous amount of patience.. She most recently helped us when we moved to another state and had to make changes in our Plan D. Again, VERY helpful and kind. I was referred to Boomer Benefits from a friend, and I have spread the word. The one stop shopping was GREAT. Thank you Veronica!

1 year ago

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Reply from Boomer Benefits

Cindy, we love knowing that Veronica was able to assist both you and your husband. Thank you for your 5-star rating!

Aug. 1st, 2024

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Paula Barr

WOW! Just WOW! Jacob C. made this process so easy. I was dreading having to find supplemental benefits after becoming eligible for Medicare but I have to say it was a breeze! Thank you Jacob! I feel that you had my best interests at heart and you were very knowledgable in your guidance and recommendations. I very highly recommend this company.

1 year ago

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Reply from Boomer Benefits

Paula, thanks for allowing Jacob to assist you with your Medicare needs. It is great to hear that he could help make the process easier.

Aug. 1st, 2024

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Jerrold Fallstrom

Emily M. did a great job helping me when I got a letter from an insurance company that said incorrectly that I suffer from kidney disease. I was attempting to switch my supplement due to a big premium increase. Emily got on the phone with the company and relayed what I needed to do to clean up the matter. She was patient and friendly with me and I’m glad I use Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Jerrold, we are pleased to know Emily could assist you with this issue! Thank you for trusting us to be able to help. We sincerely appreciate your review and 5-star rating!

Jul. 17th, 2024

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Robin Weynand

I am so impressed with Boomer Benefits. Recently I had the pleasure of working with Jeff B. From the beginning when I first talked with Jeff, he listened to my needs. He answered all my questions and was able to help change my supplemental plan. The process was seamless with his help. He promptly responded to my emails, told me how the process would work, and kept me informed along the way. Boomer Benefits is top notch with their customer service.

1 year ago

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Reply from Boomer Benefits

It is lovely to hear that Jeff could answer your questions and provide you with great customer service! Thanks for allowing us to help you with your Medicare needs.

Jul. 17th, 2024

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Edwin Phillips

I used Boomer Benefits to select my Medigap supplement. The process was amazingly helpful and I am completely satisfied with the results. But then there is another step to get Part D. I was told I would be contacted closer to my coverage date so that the most current drug list could be included in the analysis. As promised, Wendy H reached out just as promised and walked me thru the process with ease. Again, I couldn't be more pleased with her results and follow up. So glad I found Boomer Benefits (and Wendy) for all the Medicare support.

1 year ago

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Reply from Boomer Benefits

It is great to know that Wendy could assist you with your Part D! Thanks very much for your review, Edwin.

Jul. 12th, 2024

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Fred Ferrell

Miranda C. called me back today to follow up on a conversation we had a few weeks ago regarding my working with Social Security to appeal my Medicare premiums. Frankly, I forgot about talking to Miranda about it and I appreciate her following up with me. I had a couple other questions which she was able to answer during the call. Thanks for the great service Miranda

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Fred! We appreciate you allowing Miranda to assist and answer your questions.

Jul. 12th, 2024

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Nita Barnett

I love working with Boomer Benefits. We have been customers with them for over 2 years and they have serviced us well. Andrew O was very helpful in helping us find new supplemental insurance this year due to rising monthly payments. He was able to save us a substantial amount monthly. I recommend Andrew and Boomer Benefits if you have insurance needs.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Andrew to help you find a more cost-effective plan. We greatly appreciate your recommendation and review!

Jun. 28th, 2024

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Matthew Diment

Larry W. did an outstanding job explaining what needed to be explained. Assisted appropriately and had answers to all my questions. He seemed genuinely wanting to make sure I was informed and selected the best plan for me. I was actually going to go with another service until I spoke to Larry W. from Boomer Benefits and it felt like the better service. Thanks Larry!

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Matthew! It is wonderful to know that Larry could explain things clearly and answer your questions. Your feedback means a lot to us.

Jun. 28th, 2024

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Pamela Matthews

My experience with Boomer Benefits has been great, starting with the online webinar I watched. Very glad I decided to register. Bill W. answered all of my many questions and patiently explained when I didn't quite understand, It was so helpful to find out what my costs will be once I retire! Such a relief to get reliable information and answers!! I highly recomend Boomer Benefits and Thank You, Bill!

1 year ago

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Reply from Boomer Benefits

We love to hear that Bill could answer your questions and explain things clearly! We greatly appreciate your recommendation, Pamela.

Jun. 28th, 2024

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Jeri C

I'm new to Medicare and so completely glad that I signed up through Boomer Benefits. Their guidance and help with solving payment issues has been exemplary. Special thanks to Amber Pigors for going the extra mile to solve a Medicare nonpayment lab issue. She needed to make numerous calls to my doctor's office, the lab and to me during the process and in the end solved the problem!

1 year ago

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Reply from Boomer Benefits

It's great to hear that Amber could help you resolve this issue! Thank you for trusting us to help with your Medicare needs.

Jun. 28th, 2024

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Judy Tisdale

Paisley B. has been helping me the past few months due to Walgreens filing with an incorrect insurance company. I tried to get the issue corrected myself but gave up. Paisley has been handling this in a very professional and caring manner. I honestly believe the issue would never get resolved it it wasn't for her many helpful skills. She has been persistent and keeps me updated. Thanks so much Paisley! Judy T.

1 year ago

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Reply from Boomer Benefits

Thanks, Judy, for your review! It is nice to hear that Paisley could help you resolve this recent issue. Thank you for allowing us to help!

Jun. 25th, 2024

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Karen Allen

Asia J. was a pleasure to work with in getting a Pre-Approval for a prescription. She contacted the drug plan company and stayed on the line with me while we navigated the process. Asia then advised what I should expect - which was exactly what took place - and she also followed up with me shortly afterwards to check the status of my prescription. Amazing customer service!

1 year ago

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Reply from Boomer Benefits

Karen, we are so happy you were connected with Asia! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and follow up promptly! We cannot thank you enough for sharing your experience with our team!

Jun. 25th, 2024

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Vickie Wilson

I had an amazing experience with Boomer Benefits this morning! When I called I was connected with Laura G. I was so impressed with her for going above and beyond my expectations. The kindness and helpfulness she gave me was so exceptional. I will continue to recommend Boomer Benefits to everyone I know. Thank you Boomer and Laura G for making me feel better about my concerns! I am one happy client! Vickie W.

1 year ago

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Reply from Boomer Benefits

Vickie, we are so happy to know Laura could help you recently! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Jun. 25th, 2024

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55savanna

Asia J at Boomer Benefits contactes me letting me know the Medigap company I use said my bill wasn't paid for the month. She connected me to that company and helped me through every step to find out why the bill was not automatically paid by my bank and helped me resolve everything. Originally saw a YouTube video and after calls to them decided to use them. It doesn't cost anything to use their service and they have been extremely helpful.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and experience! We’re happy Asia was there to help! We will pass along the kind words!

Jun. 25th, 2024

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Bruce123

Boomer Benefits helped with our benefits a year ago. When we had some questions about our Medicare Supplement for the next period, Lisa C. did a great job of quickly and thoroughly solving our problem. She went above expectations by taking ownership and interfacing with the insurance company to reach resolution. The folks at Boomer Benefits have and continue to serve us very well!

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating, Bruce! We are happy to hear Lisa could provide you with helpful assistance.

Jun. 25th, 2024

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patricia basto

Sydney G was so very helpful finding the root issue with a claim I questioned, and followed through until the issue was resolved. I appreciate her and her persistence, as well as keeping me updated throughout the process. Boomer Benefits has been very helpful to myself and my husband, since I discovered them and asked for their help when I retired, and we were both eligible for Medicare. I highly recommend them for others needing assistance navigating the process of choosing Medicare Supplement and Pharmacy coverage. Bravo Boomer Benefits!

1 year ago Edited October 31, 2024

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Reply from Boomer Benefits

Thank you for taking the time to share your feedback, Patricia! It means so much to us. We greatly appreciate your recommendation.

Jun. 21st, 2024