Boomer Benefits
8.7
Overall Score
Review Source
Joanne Gagliardi
My experience with Boomer Benefits, and specifically Allison Boyd, has been nothing but great - surprisingly great. I knew nothing about Medicare going into my search for understanding and a plan. Boomer Benefits was highly recommended. I felt like I was being educated more than I was being sold something. This is the way to go. Allison was patient in assisting me with choosing a plan and I feel I wouldn't have the confidence I do now in the plan I chose if it wasn't for her! Thank you, Allison!
2 years ago
Reply from Boomer Benefits
Thanks for allowing Allison to help you with your plan options, We sincerely appreciate your recommendation and review, Joanne!
Aug. 15th, 2024
Review Source
Ellen Lane
My husband and I began with Boomer Benefits over a year ago and they helped us get set up with great explanations to help us choose plans that are really working for us. Recently, we had an issue with some questionable bills and Sydney Green was very friendly and quick to dig into the insurance coverage and resolve the issues so we did not have to pay. We highly Sydney for her help! Everyone at Boomer Benefits is great!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Ellen! We're so happy to know Sydney could get you everything you needed and help you resolve these recent billing issues! We greatly appreciate your review.
Aug. 15th, 2024
Diane Foote
Our Boomer Benefits customer service representative Natasha guided us through a claims resubmission and followed up with us for over 2 months to get a resolution to an incorrect billing. She represents a company that hires quality personnel and stands behind their claim to be with you after enrollment. We will be clients fit life and recommend them to anyone navigating the medicare insurance works!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Diane! We're so happy to know Natasha could assist you with this claim issue and help you get it resolved! We greatly appreciate your review.
Aug. 15th, 2024
Marie C Finnegan
I am very impressed with the help and time that Gabe G. gave us today. At first my husband and I were very confused and at the end of our conversation we were able to decide on Medicare and health insurance that will fit our needs perfectly, Also, Boom Benefits will help us with any problems that we will face. They will stand by us yearly on deciding our best health insurance plan option for the following year. I am beyond happiness that we chose Boomer Benefits.
We thank you so much Gabe G.!!!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your feedback, Marie! We’re happy Gabe was there to help! We will pass along the kind words!
Aug. 15th, 2024
Review Source
Becky King
Bryan M. was my Boomer Benefits Agent. I had an outstanding experience working with Bryan! He is very knowledgeable, patient, kind and made the process smooth as possible. I am getting ready to leave my employer of 44 years so navigating Medicare and everything else I need is pretty stressful. I was lucky to get Bryan to help me through all the steps!
2 years ago
Reply from Boomer Benefits
We're glad Bryan could provide you with great customer service! Thank you for your feedback and 5-star rating.
Aug. 7th, 2024
Review Source
Joan Hartung
I have been using Boomer Benefits for the past 6 years.
They have helped me secure supplemental health and drug plans,
The have reviewed my plans and assisted me in making decisions that have fulfilled
my needs and saved me money. They have also aided me in disputing claims that were
processed incorrectly. Lisa C. was especially helped this last month and handled everything promptly and professionally. This has been my experience with all the agents in the past.
Thank you very much!
2 years ago
Reply from Boomer Benefits
Thanks for your review and feedback, Joan! It is great to hear that Lisa could assist you and provide great customer service. We appreciate your 5-star rating!
Aug. 2nd, 2024
Review Source
Mahina Nightsage
2 years ago Edited July 31, 2024
Reply from Boomer Benefits
Thank you, Mahina! We appreciate your review and taking the time to do a video very much. We value our customers and are very grateful for the time you took to share your experience.
Aug. 1st, 2024
Cindy Williams
Veronica E. help both my husband and I through the very challenging area of Medicare. She was extremely helpful and had a tremendous amount of patience.. She most recently helped us when we moved to another state and had to make changes in our Plan D. Again, VERY helpful and kind. I was referred to Boomer Benefits from a friend, and I have spread the word. The one stop shopping was GREAT. Thank you Veronica!
2 years ago
Reply from Boomer Benefits
Cindy, we love knowing that Veronica was able to assist both you and your husband. Thank you for your 5-star rating!
Aug. 1st, 2024
Paula Barr
WOW! Just WOW! Jacob C. made this process so easy. I was dreading having to find supplemental benefits after becoming eligible for Medicare but I have to say it was a breeze! Thank you Jacob! I feel that you had my best interests at heart and you were very knowledgable in your guidance and recommendations. I very highly recommend this company.
2 years ago
Reply from Boomer Benefits
Paula, thanks for allowing Jacob to assist you with your Medicare needs. It is great to hear that he could help make the process easier.
Aug. 1st, 2024
Review Source
Jerrold Fallstrom
Emily M. did a great job helping me when I got a letter from an insurance company that said incorrectly that I suffer from kidney disease. I was attempting to switch my supplement due to a big premium increase. Emily got on the phone with the company and relayed what I needed to do to clean up the matter. She was patient and friendly with me and I’m glad I use Boomer Benefits.
2 years ago
Reply from Boomer Benefits
Jerrold, we are pleased to know Emily could assist you with this issue! Thank you for trusting us to be able to help. We sincerely appreciate your review and 5-star rating!
Jul. 17th, 2024
Review Source
Robin Weynand
I am so impressed with Boomer Benefits. Recently I had the pleasure of working with Jeff B. From the beginning when I first talked with Jeff, he listened to my needs. He answered all my questions and was able to help change my supplemental plan. The process was seamless with his help. He promptly responded to my emails, told me how the process would work, and kept me informed along the way. Boomer Benefits is top notch with their customer service.
2 years ago
Reply from Boomer Benefits
It is lovely to hear that Jeff could answer your questions and provide you with great customer service! Thanks for allowing us to help you with your Medicare needs.
Jul. 17th, 2024
Edwin Phillips
I used Boomer Benefits to select my Medigap supplement. The process was amazingly helpful and I am completely satisfied with the results. But then there is another step to get Part D. I was told I would be contacted closer to my coverage date so that the most current drug list could be included in the analysis. As promised, Wendy H reached out just as promised and walked me thru the process with ease. Again, I couldn't be more pleased with her results and follow up. So glad I found Boomer Benefits (and Wendy) for all the Medicare support.
2 years ago
Reply from Boomer Benefits
It is great to know that Wendy could assist you with your Part D! Thanks very much for your review, Edwin.
Jul. 12th, 2024
Review Source
Fred Ferrell
Miranda C. called me back today to follow up on a conversation we had a few weeks ago regarding my working with Social Security to appeal my Medicare premiums. Frankly, I forgot about talking to Miranda about it and I appreciate her following up with me. I had a couple other questions which she was able to answer during the call.
Thanks for the great service Miranda
2 years ago
Reply from Boomer Benefits
Thanks for your review, Fred! We appreciate you allowing Miranda to assist and answer your questions.
Jul. 12th, 2024
Review Source
Nita Barnett
I love working with Boomer Benefits. We have been customers with them for over 2 years and they have serviced us well. Andrew O was very helpful in helping us find new supplemental insurance this year due to rising monthly payments. He was able to save us a substantial amount monthly. I recommend Andrew and Boomer Benefits if you have insurance needs.
2 years ago
Reply from Boomer Benefits
Thank you for allowing Andrew to help you find a more cost-effective plan. We greatly appreciate your recommendation and review!
Jun. 28th, 2024
Matthew Diment
Larry W. did an outstanding job explaining what needed to be explained. Assisted appropriately and had answers to all my questions. He seemed genuinely wanting to make sure I was informed and selected the best plan for me.
I was actually going to go with another service until I spoke to Larry W. from Boomer Benefits and it felt like the better service. Thanks Larry!
2 years ago
Reply from Boomer Benefits
Thanks for your review, Matthew! It is wonderful to know that Larry could explain things clearly and answer your questions. Your feedback means a lot to us.
Jun. 28th, 2024
Review Source
Pamela Matthews
My experience with Boomer Benefits has been great, starting with the online webinar I watched. Very glad I decided to register. Bill W. answered all of my many questions and patiently explained when I didn't quite understand, It was so helpful to find out what my costs will be once I retire! Such a relief to get reliable information and answers!! I highly recomend Boomer Benefits and Thank You, Bill!
2 years ago
Reply from Boomer Benefits
We love to hear that Bill could answer your questions and explain things clearly! We greatly appreciate your recommendation, Pamela.
Jun. 28th, 2024
Review Source
Jeri C
I'm new to Medicare and so completely glad that I signed up through Boomer Benefits. Their guidance and help with solving payment issues has been exemplary. Special thanks to Amber Pigors for going the extra mile to solve a Medicare nonpayment lab issue. She needed to make numerous calls to my doctor's office, the lab and to me during the process and in the end solved the problem!
2 years ago
Reply from Boomer Benefits
It's great to hear that Amber could help you resolve this issue! Thank you for trusting us to help with your Medicare needs.
Jun. 28th, 2024
Review Source
Judy Tisdale
Paisley B. has been helping me the past few months due to Walgreens filing with an incorrect insurance company. I tried to get the issue corrected myself but gave up. Paisley has been handling this in a very professional and caring manner. I honestly believe the issue would never get resolved it it wasn't for her many helpful skills. She has been persistent and keeps me updated.
Thanks so much Paisley!
Judy T.
2 years ago
Reply from Boomer Benefits
Thanks, Judy, for your review! It is nice to hear that Paisley could help you resolve this recent issue. Thank you for allowing us to help!
Jun. 25th, 2024
Review Source
Karen Allen
Asia J. was a pleasure to work with in getting a Pre-Approval for a prescription. She contacted the drug plan company and stayed on the line with me while we navigated the process. Asia then advised what I should expect - which was exactly what took place - and she also followed up with me shortly afterwards to check the status of my prescription. Amazing customer service!
2 years ago
Reply from Boomer Benefits
Karen, we are so happy you were connected with Asia! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and follow up promptly! We cannot thank you enough for sharing your experience with our team!
Jun. 25th, 2024
Vickie Wilson
I had an amazing experience with Boomer Benefits this morning! When I called I was connected with Laura G. I was so impressed with her for going above and beyond my expectations. The kindness and helpfulness she gave me was so exceptional.
I will continue to recommend Boomer Benefits to everyone I know. Thank you Boomer and Laura G for making me feel better about my concerns! I am one happy client!
Vickie W.
2 years ago
Reply from Boomer Benefits
Vickie, we are so happy to know Laura could help you recently! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!
Jun. 25th, 2024
Review Source
55savanna
Asia J at Boomer Benefits contactes me letting me know the Medigap company I use said my bill wasn't paid for the month. She connected me to that company and helped me through every step to find out why the bill was not automatically paid by my bank and helped me resolve everything.
Originally saw a YouTube video and after calls to them decided to use them. It doesn't cost anything to use their service and they have been extremely helpful.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your feedback and experience! We’re happy Asia was there to help! We will pass along the kind words!
Jun. 25th, 2024
Bruce123
Boomer Benefits helped with our benefits a year ago. When we had some questions about our Medicare Supplement for the next period, Lisa C. did a great job of quickly and thoroughly solving our problem. She went above expectations by taking ownership and interfacing with the insurance company to reach resolution. The folks at Boomer Benefits have and continue to serve us very well!
2 years ago
Reply from Boomer Benefits
Thanks for your review and 5-star rating, Bruce! We are happy to hear Lisa could provide you with helpful assistance.
Jun. 25th, 2024
Review Source
patricia basto
Sydney G was so very helpful finding the root issue with a claim I questioned, and followed through until the issue was resolved. I appreciate her and her persistence, as well as keeping me updated throughout the process.
Boomer Benefits has been very helpful to myself and my husband, since I discovered them and asked for their help when I retired, and we were both eligible for Medicare. I highly recommend them for others needing assistance navigating the process of choosing Medicare Supplement and Pharmacy coverage. Bravo Boomer Benefits!
2 years ago Edited October 31, 2024
Reply from Boomer Benefits
Thank you for taking the time to share your feedback, Patricia! It means so much to us. We greatly appreciate your recommendation.
Jun. 21st, 2024
Review Source
Anne
Trying to set up Medicare can be very stressful. I called and talked to Darla F. way before starting to enroll to get some information ahead of time. She was very helpful and knowledgeable and stated she would be glad to help when I was ready to enroll. She did not disappoint. She is not only friendly but knew how to take the stress out of the process. She is a true professional and made sure to see that I understood the process. I would definitely recommend Boomer Benefits as well as recommending Darla F. for help.
2 years ago
Reply from Boomer Benefits
Anne, it is wonderful to hear that Darla could provide you with helpful assistance! We greatly appreciate your recommendation and for taking the time to share your feedback.
Jun. 21st, 2024
Christine Russell
Boomer Benefits is an excellent organization. I've been a member for over 3 years and I still occasionally have questions about my Medicare. This was the case a couple days ago. I spoke with Amanda R. She was very friendly and helpful and answered my questions efficiently. She was great! but I have come to expect stellar service from everyone I speak to at Boomer Benefits. They are the Medicare experts.
Christie R.
Cookeville, TN
2 years ago
Reply from Boomer Benefits
It is fantastic to hear that Amanda could answer your questions and provide you with great customer service!
Jun. 21st, 2024
Review Source
Diane Bach
Laura was very efficient and helping me get established with local medical services since I was new to the area. I was able to quickly get appointments within my network of Drs and services from a list she provided me. So helpful when you are starting from scratch in a new area. Can't say enough good things about this service available to me through Boomer Benefits. Highly recommended.
2 years ago
Reply from Boomer Benefits
Diane, thanks so much for your recommendation! We are happy to hear that Laura could provide you with great customer service. Don't hesitate to call in the future if you have any questions or concerns!
Jun. 6th, 2024
Keith Leonard
I only write reviews when I am happy with the service provided. It seems to me that sending in a poor rating is not effective and a waste of my time. That being said, I was exceptionally pleased wtih the customer service provided by Ms. Kendra G.
This young lady is certainly knowledgeable, very patient and a pleasure with whom to speak. Kendra fielded several questions on a variety of subjects with ease. I couldn't be happier with her assistance!
2 years ago Edited May 29, 2025
Reply from Boomer Benefits
Keith, your review means so much to us. It is wonderful to know Jessica could assist you with your plan options and help make the process a bit easier.
Jun. 6th, 2024
Danny Hively
I looked at reviews for Boomer Benefits along with others. The reviews were what sold me on them. I expected nothing but the best service according to the reviews and that is what I got with Sarah K. I asked for and received a number that I could recognize from her so I wouldn't have to listen to 5,000 to go calls. She was very helpful with all questions. Glad I went the her!
2 years ago
Reply from Boomer Benefits
This is fantastic to hear, Danny! Thank you so much for taking a chance and trusting us to assist you with your Medicare. Please do not hesitate to call in the future if you ever have any questions or concerns!
Jun. 6th, 2024
Review Source
Gabe Valentin
My wife and I have been BB clients for 2 years now. They have provided excellent service, Darius B. in particular has been extremely beneficial in helping us navigate the myriad Medicare supplement plans to select the best and most cost efficient one for us. He also walks us through the paperwork process. We recommend Boomer Benefits whole heartedly.
2 years ago Edited August 29, 2024
Reply from Boomer Benefits
Thanks so much, Gabe, for allowing Darius to assist you and help you find a more cost-effective plan that suits your healthcare needs and budget. We appreciate you taking the time to share your experience. It is wonderful he could answer your questions and walk you through the process. Thank you very much for your recommendation!
Jun. 6th, 2024
Review Source
Lisa Thomas
I came to Boomers Benefits with nothing but questions. Jacob C. was there to help with advice even though I was not ready to commit. I called Jacob a few weeks later and he jumped right in helping me with my questions and provided the answers I needed. I just want you to know what a kind and considerate example of customer service Jacob has been. I know feel like I am secure in my decisions with Jacob's help.
Thank you
2 years ago
Reply from Boomer Benefits
Thank you, Lisa, for sharing your experience with Jacob. We are pleased to hear he could answer your questions and provide you with great customer service!
Jun. 6th, 2024
Dan Klein
This Medicare stuff is very confusing. Not only does Boomer Benefits help with understanding, their ongoing service is awesome. I worked with Ruth O. regarding a billing issue where a mistake was made. Ruth did all of the investigation for me and stayed on top of it until there was resolution.
I am grateful that she was there for me cause I would not have been able to decipher the issue or the cause without her help. Ruth got it all cleared up which allows me to move on until Medicare throws another curve ball at me. At that point, I know who I am calling! Thanks Ruth.
Dan K.
2 years ago
Reply from Boomer Benefits
We are happy to know Ruth could assist with a billing issue and help you get it resolved. Thank you for trusting us to assist with your Medicare needs.
Jun. 6th, 2024
Review Source
Zayda Cobarrubias
Cicely P, she’s very helpful and patient. I was having a hard time getting through Aetna, there was no live representative that you can talked too! They’re selling products so frustrating so I reached out to Cicely we had a 3 way call. She’s following up on this issues with Aetna , card that was mailed has incorrect last name. I was grateful using boomers Cicely highly recommended!!!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Zayda. We are pleased to know that Cicely could be so helpful. We appreciate your recommendation very much.
Jun. 6th, 2024
Cindy Hentosz
I just got off the phone with Asia from Boomer Benefits. I had a question about my drug plan. She called me back the same day and was so helpful and pleasant to speak with. Asia put me in touch with the WellCare team and stayed on the line for additional support. We got the job done together and it was so quick and easy! Thank you Asia! You are awesome!
2 years ago
Reply from Boomer Benefits
It is wonderful to hear that Asia could answer your question and provide you with additional support. Thank you for trusting us to assist you with your Medicare needs.
Jun. 6th, 2024
Review Source
C C
I phoned Boomer Benefits to help me with my Medicare enrollment. Bill W was so knowlegeable and helpful which made this process so easy for me. Bill provided me with all detailed information on what my out of pocket expenses would be. He also informed me of ALL the additional services provided by him and Boomer Benefits, which were beyond my expectations. I'm so very happy I chose this company and Bill to assist me with this process.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience with Bill! We are so glad Bill could be helpful and help make the process a bit easier. We greatly appreciate your feedback!
Jun. 6th, 2024
Review Source
Barbara
I first found out about Boomer Benefits just before I retired and they helped me tremendously in getting exactly what I needed with supplemental insurance. I can't say enough about their customer service and earlier this year Cheyenne K. was very helpful in helping me get the right coverage for my mother as well. She actually checked to make sure that we could save money this year from a.previous policy. I highly recommend Boomer Benefits to anyone and all of their people have been very helpful.
2 years ago
Reply from Boomer Benefits
That is wonderful to hear, Barbara! We’re so happy our team has been so helpful since you started the Medicare journey. We could not be more pleased to receive this feedback. Thank you so much for allowing us to help you and for sharing these experiences!
Jun. 3rd, 2024
Review Source
Patti Austin
Have used Boomer Benefits since 2019 to help me with my traditional Medicare supplements. BB specializes in Medicare so can answer pretty much any question one might ever have. Customer service is excellent. Emily M. phoned me this week to ask if I am currently satisfied with my policies and to offer BB assistance should I need any changes. Emily M. is a perfect example of the quality service I've come to expect from Boomer Benefits. I recommend Boomer Benefits without reservation.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your kind words and recent experience with Emily! We love to receive such positive feedback about our team and look forward to assisting you in the future!
Jun. 3rd, 2024
Karen Heil
Highly recommend Jessica Y, broker with Boomer Benefits. I found her to be extremely knowledgeable, concise but thorough, and able to answer all my many questions (and I had done some advance research on Medicare). I also found the Boomer Benefits Facebook page & their YouTube videos to be very helpful. I also read a book on Medicare and watched non Boomer videos. In a nutshell, I found Boomer Benefits & Jessica Y were the right Medicare brokers for me!
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words and for choosing us! We could not be happier knowing Jessica was able to help you find the right plan for you! We will pass this along to our team, and look forward to assisting you more in the future!
Jun. 3rd, 2024
Review Source
Catherine
2 years ago
Reply from Boomer Benefits
Thank you so much for the kind words and for taking the time to put this into a video, Catherine! We are so pleased to hear about the assistance and guidance our team provided you and, more recently, Sydney Green specifically. We know how overwhelming Medicare can be and we're glad we have been able to help even a year later. :)
Jun. 4th, 2024
Review Source
Sharon Sparkman
Boomer Benefits is the best of the best! Your service is awesome and I had the opportunity to work with an amazing man named Stephen A. He took care of me so professionally and was able to get my application submitted with such care and accuracy. Working with this company was the best decision I have made and highly recommend them with confidence. They are really the best of the best! Thank you again for your service. Sharon S.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Stephen! We’re so glad he could help with your recent application! We hope all of our clients have the same experience as you. Thank you for taking the time to share this and for the recommendation!
Jun. 3rd, 2024
Review Source
Henri kadima
I recently used your services and I have to say, I was blown away by the quality and level of service provided. It exceeded my expectations and Linda H was exceptional. I appreciate the attention to detail and the effort to ensure I understood everything. I will recommend your services to others and be a returning customer myself. Thank you for providing such a great experience!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Linda! We hope all of our clients have the same experience as you did! We’re glad she could help walk you through this whole process and provide her assistance during this transition. We cannot thank you enough for sharing your experience with our team and for choosing us!
May. 24th, 2024
Randy Miller
Boomer customer experiences never cease to amaze me. Shot an email to my new CSR, Lisa C, asked her to call me. No sooner had I set the phone down and walked out of the room, she was calling. Additional, Lisa managed to solve my issue in a matter of minutes. She is professional, polite, knows and understands her products, and not afraid to show her sense of humor. Lisa made an extremely situation, fun. There are not enough stars to rate her properly
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Lisa! We’re so glad she could help solve your recent issue and made it a fun experience! We hope all of our clients have this same experience as you. Thank you for taking the time to share this!
May. 24th, 2024
Diane Hampton
I highly recommend Boomer Benefits and Laura G!
Laura helped me with signing up for Medicare part B, my supplemental coverage, and drug plan. All this was way too much for me to do on my own without the help from Laura. She explained everything to me, making sure I understood all the details, she was very efficient. I advise anyone new to Medicare contact Boomer Benefits. They help you with any billing denials you might have, saving you time and money.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Diane! We're so happy Laura could assist you with your Medicare enrollment and ensure everything is in place. 😊 We greatly appreciate your review and will pass along the kind words!
May. 24th, 2024
Review Source
Robert Lynn
It was quite a challenge to obtain medicare coverage for a medical bill that I felt
Medicare should have covered. I reached out to Boomer Benefits and was put in touch with Jasmine D. I explained the problem and she let me know that she would investigate and get back with me. The issue took several months to resolve, but Jasmine continued to keep me informed of her progress and let me know when I needed to step in and take action. I recently received the check from the specific medical group involved. I know this would have never happened without Jasmine's help.
Thanks again!
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words, Robert! Thank you for sharing your experience with Jasmine. We could not be happier knowing she was able to resolve your bill and ensure you received your refund! We will pass this along to our team and look forward to assisting you more in the future!
May. 24th, 2024
Review Source
Irina Zaslavsky
I liked the very well trained and knowledgeable staff helping me with my medicare enrollment, parts B and D. I interacted with at least three people - all of them were very responsive and helped me and my husband to choose the best plan(s) according to our needs.
Especially, I would like to thank Emily M. for her incredible support in choosing plan D and follow up with this matter. An awesome job, Emily!
2 years ago
Reply from Boomer Benefits
Thank you so much for taking the time to share your experience with Emily! We greatly appreciate your review and 5-star rating. Thank you for trusting us to help!
May. 8th, 2024
Review Source
Lawrence Argenio
Boomer Benefits has been a highly informative and reliable guide through the Medicare maze, and the transition from employer-sponsored health care coverage to Medicare coverage. Most recently, I worked with Kendra G. to resolve an issue with an ancillary provider of benefits that augments the standard Medicare coverage. She was well-informed, persistent
and helpful in resolving this problem with a third-party provider. She is an excellent model for what customer service should be.
Larry A.
2 years ago
Reply from Boomer Benefits
We are so happy to know Kendra could help you with a recent issue! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any questions or concerns!
May. 8th, 2024
Cindee Manaves
I haven’t even filed a claim yet and something was messed up in my Medicare account. After an unsuccessful attempt to get it promptly fixed when I called Medicare office, I called Boomer Benefits and Jessica M. had it addressed in less than 15 minutes and even confirmed this week that their records have been corrected. So thankful to Boomer Benefits and to Employees like Jessica for assisting me with kindness and efficiency! Bravo Jessica and thank you so much! I recommend that everyone give them a shot. They are very buttoned up and out the Care back into customer care!
2 years ago
Reply from Boomer Benefits
Cindee, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you promptly! We cannot thank you enough for sharing your experience with our team!
May. 8th, 2024
Cindy J
I called Boomer Benefits and spoke with Allison, she was so helpful on going over the different programs for Medicare, which are such daunting when you get that catalogue in the mail, what to choose, Allison made it easy to understand and explained everything in detail. I know I can call them at any time should I have questions in the future. It's a relief that as each renewal year rolls around I can give her a call and know that I'll have my questions answered and the fact that it's at no cost to me.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Cindy! We're so happy to know Allison could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.
May. 8th, 2024
Peggi
Brandon was a breath of fresh air!! He answered all my questions and I had alot. He made me feel comfortable and was so knowledgeable about Medicare and found the best plan for me. He made it known that he will always be available to me. I recommend Boomer Benefits and if you get the chance to speak to Brandon, you have nothing to worry about. Thank you so much Brandon!!
2 years ago
Reply from Boomer Benefits
We're overjoyed to receive your glowing review! It's incredibly rewarding to know that Brandon made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!
May. 8th, 2024
BSM - Ronda Kruse
Malaquia T. was the representative that assisted me with my Dental insurance. Her replies by email were prompt and so very helpful.
Processing my application by phone with her was done quickly and efficiently and she was so pleasant. I will continue to have Boomer Benefits help with my insurance needs and questions. I have been a customer for two years and have been extremely pleased with the help I've received from each representative I've worked with.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience! We're so happy to know Malaquia could get you everything you needed and answer all your questions! We greatly appreciate your review.
May. 8th, 2024
Review Source
Jimmy
My advisor, Jacob, was fantastic to work with. He helped me through the whole process from signing up for Medicare A and B and choosing my supplemental plan. When and if I retire overseas I will work with him again to make any changes needed to my coverages. Super happy that I have great coverage for any health issues that may occur in the future.
2 years ago
Reply from Boomer Benefits
Thank you for your review, Jimmy! We are happy to know Jacob could assist you and help make the process easier.
May. 1st, 2024
