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8.7

Overall Score

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John F Des Plaines, IL

I am new to Medicare and it is cOnfuSing. I did a lot of research on the web, watched many videos and finally got a fair understanding of it. There are Part A and B, Medigap A, B, C, D, … X, Y and Z plus Medicare Advantage, and more and still more. I kind of knew what direction I was going when I called Boomer Benefits but wanted to get a handle on the why my direction was right for me. I spoke with Trey D. and he was great. We spent a great deal of time talking about what I needed from these Medicare plans, he explained the ins and outs of the Supplement and Advantage plans, how they worked and compared and many things in between. He was very patient with me and answered all my questions even those questions which I knew the answer but just wanted confirmation and validation that he knew what he was talking about. I did say Trey was GREAT!!! I previously spoke with another Medicare agency and they pushed just one insurance company and only Medigap plans plus gave no justification why that company or that plan was the best for me. I just had to take the agent’s word for it, no facts about the insurance company history, no rate history, no comparison points just this is the policy they recommend for me, had only general answers to my questions and pushed me to sign up now. They also offered no help selecting a Prescription Drug plan except for directing me to their website to enroll myself. Until I called Boomer Benefits and met Troy I thought I was doomed to commit to a Medicare plan without really having that comfort feel of why the one I selected was the best for me. I finally selected a Type G Supplement plan and hope to stay healthy so I rarely get to use it.

5 years ago

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Reply from Boomer Benefits

John, that is a wonderful review! We greatly appreciate you taking the time to share your feedback and experience. Trey is such an asset to our team and we are pleased to know he was able to help every step of the way and answer all your questions. There are many options out there, but we're happy to hear our team could help you find the right plan for you. We will share your kind words. Thank you!

Mar. 18th, 2021

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PR Joss Chapel Hill, NC

This is a great company to work with in learning about medicare benefits and getting through all of the decision-making steps. I was assigned to Kierah G. for assistance with understanding and selecting plans along with required timing. Kierah made it much easier for me than it would have been working with a provider directly. Another great feature to Boomer Benefits is their Facebook Page. The information you can get from other Boomer members and non-members through ongoing Q&A is like having a committee working out all of the unknowns and letting you know what to expect. Wish I could by my car & auto insurance from Boomer Benefits as well!

5 years ago

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Reply from Boomer Benefits

That is so wonderful to hear! We are thrilled to know Kierah was of great assistance with finding you a plan and that our Facebook group has been beneficial as well. We will pass along these kind words to our team. Thank you for sharing!

Mar. 18th, 2021

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Scott Malouche Greer, SC

I have been using Boomer benefits now for two years and I'm very satisfied with the level of service they have given me. Their knowledge about this subject is outstanding and it allows me the Peace of mind to know I am getting good value for the money I'm spending. A special shout out to Rachel who always answers the phone and is very professional and my service representative Taryn who is again very knowledgeable and always has an answer for my questions.I would recommend this service to anybody looking for peace of mind when it comes to Medicare and the supplemental insurance's offered on the open market.

5 years ago

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Reply from Boomer Benefits

Scott, thank you for being a loyal Boomer Benefits client. We are thankful to have a team player like Rachel on our team, we will pass your kind feedback along!

Mar. 8th, 2021

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Tera

Great customer service. Agents are pleasant and responsive. Received follow up calls from both Patrice and David. .

2 months ago

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Reply from Boomer Benefits

Hi Tera, thank you so much for the five-star review! We are so glad that our team has been able to help you with your transition into Medicare. We look forward to supporting you in the future!

Feb. 11th, 2026

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Pam Cannon

Absolute best company, Boomer Benefits, has helped me maneuver through Medicare! Huge shout out to Kendra G, you're the cream of the crop!

3 months ago

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Reply from Boomer Benefits

Thank you, Pam! We’re thrilled Kendra could make your Medicare experience smooth and stress-free. Your kind words mean a lot to us!

Jan. 9th, 2026

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Wayne Perry

William (Bill) has always helped me through this difficult Medicare system. He always follows up as planed and got me through a few difficult situations.

4 months ago

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Reply from Boomer Benefits

Hi Wayne, thank you so much for sharing! We are so glad that Bill could help you with your Medicare enrollment! Feel free to reach out to our client service team with any additional questions or concerns!

Dec. 19th, 2025

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Laurel Ashnault

Natalie at Boomer Benefits was absolutely great at addressing my needs and helping me get a plan that worked for myself and then one for my hisband. Thank you Natalie

4 months ago

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Reply from Boomer Benefits

Thank you, Laurel! It’s wonderful to hear Natalie found the right solutions for both you and your husband. We’re grateful for your trust!

Dec. 10th, 2025

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Pattie Cottrell

I have found, as a client, that it's extremely hard to get a response from them. I posted 12/2/2025 re: information on trial rights, and while my post did take close to four hours to be approved and actually posted, it's now almost 24 hours later and I have received absolutely no response from them. That's a bad way to do business, and it's not the first time. I've reached out to them via the "client page," and it's taken a full week to hear from them. They have gotten far too big for their britches, and their CS is greatly lacking these days. I believe it's time for a new broker so that I'm not just another notch and someone to gain a commission from.

4 months ago

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Reply from Boomer Benefits

Hi Pattie,

Thank you for sharing your thoughts. I want to clear up a few points that may help. Regarding your Facebook post, our team reviews well over a hundred posts each day. We are a small but dedicated group and each submission has to be approved so we can be sure the guidance we give is accurate. That review process can take a little time, but we do work through them as quickly as possible.

Since you are in the group, you should have seen the near daily reminders about our webinars. Danielle hosted these live throughout AEP to answer any and all questions you had about your coverage and walk you through them in real time. If you weren’t able to join one, we understand, but the opportunity was available many times.

The greatest value of Boomer Benefits has always been the year round support from our Client Service and Claims Teams. They work on billing issues, denials and appeals and advocate for our clients in ways most agencies simply do not offer. We encourage you to reach out so we can be sure you are using all the resources available to you as our client. 817-249-8600

Dec. 10th, 2025

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Beth Holloway

I love doing business with Boomer Benefits. I had an issue filing a claim and Alexis Peterson got involved and helped me resolve the issue within just a few days.

4 months ago

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Reply from Boomer Benefits

Hi Beth, we are so glad Alexis was able to jump in and help you get that claim sorted out so quickly! We appreciate you sharing this wonderful feedback!

Nov. 28th, 2025

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Rachel Weimer

Risheena, was extremely kind, patient, knowledgeable, and help me through all the intricacies of Medicare. She helped me choose the best plan that fit my needs and budget.

4 months ago

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Reply from Boomer Benefits

Hi Rachel, we’re delighted Risheena helped you sort through Medicare and find a plan that fits your needs and budget! Thank you for this wonderful feedback!

Nov. 28th, 2025

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Gayle Claffy

Amanda Rivera-super helpful in my choices for Medicare. Top notch service. Have already given her information to a friend who is just starting Medicare.

5 months ago

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Reply from Boomer Benefits

Thanks so much, Gayle! We’re delighted Amanda was able to guide you through your choices, and we love hearing you’ve already shared her info!

Nov. 28th, 2025

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Karen Wiekhorst

Juliette T was instrumental in helping me get my Medicare Part D as well as my Dental, Vision and Hearing plans in place. She is very knowledgeable and was extremely patient with me throughout the processes.

6 months ago

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Reply from Boomer Benefits

Karen, we’re so happy Juliette made everything smooth and easy for you! Thank you so much for sharing!

Nov. 28th, 2025

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Mike

I spoke with Zack he was right to the point had all my options ready . He explained things in understandable manner . Got me the best rate and plan for me with no bs . I was very happy with his knowledge . I would recommend highly .

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Mike! We appreciate your recommendation very much.

Oct. 28th, 2025

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ramona young

Friendly, helpful and patient. Offered lots of options, answered all my questions and didn't rush you to make a decision. Have recommended them to family and friends as well as posted recommendation on Facebook.

6 months ago

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Reply from Boomer Benefits

Ramona, we truly appreciate this wonderful feedback! We love hearing that you felt supported and never rushed, and thank you for recommending us to others!

Nov. 28th, 2025

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Pam Perry

I received 5 star excellent assistance from Jaylan Hill in my challenge of choosing a better insurance plan which better meets my needs. I highly recommend him and this company.

6 months ago

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Reply from Boomer Benefits

Pam, we’re thrilled Jaylan was able to guide you to a plan that fits your needs so well! Thank you for the high recommendation!

Nov. 28th, 2025

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ginger

Alex S was beneficial and explained various supplement plans to me in a manner I could understand. He was very nice, pleasant, and professional. I highly recommend Boomer Benefits

6 months ago

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Reply from Boomer Benefits

Ginger, we’re so glad Alex made everything easy to understand and was such a pleasure to work with! Thanks for recommending us!

Nov. 28th, 2025

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John Detloff

I am very satisfied with the resolution of my issue and Jasmine S was very helpful. I was not impressed with the 8 days that elapsed to resolve my issue. My original contact, Chris G, took 2 days just to respond to my original request. I promptly provided his requested information and then I received no communication until a phone call from Jasmine 8 days after I submitted by issue. I was told by Jasmine that Chris was unavailable and that was the reason for the large delay in resolving my issue. Other than the delay, I am satisfied and would recommend Boomer Benefits.

6 months ago

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Reply from Boomer Benefits

Thank you for your feedback, John!

Oct. 27th, 2025

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Joseph Johnson

I am moving from an Advantage Plan to a Supplemental Plan. Tina knew all the ropes and made the process a breeze. I highly recommend her and Boomer Benefits to anyone needing assistance in making a choice.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

Oct. 6th, 2025

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Lisa O'Connell

Bree W made selecting and applying for my prescription drug plan quick and easy. She did all the work and presented me with the most cost-effective option. Great company to work with!

7 months ago

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Reply from Boomer Benefits

Lisa, we are so happy that Bree could assist you with your Part D plan choices. Thank you for trusting us to help you. It means the world to us!

Sep. 12th, 2025

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Sheila White

Boomer Benefits was recommended to us by our financial advisor. We selected Boomer to help us with our Medicare enrollment needs. Billie W & Wendy H were both tremendous in their assistance.

7 months ago

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Reply from Boomer Benefits

We are happy to know Billy and Wendy could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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Arleen Plutner

Always a wonderful experience! Everyone so helpful and knowledgeable! Alexis Peterson helped as I relatively new to many of the processes. Overall I feel comforted knowing they are in my corner! Highly recommend!!

7 months ago

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Reply from Boomer Benefits

We are happy to know Alexis could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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Linda Scott

Great experience and great communication. Thank you Natalie for the help on getting the late enrollment penalty removed!! Boomer benefits has been a life saver when it comes to Medicare!

8 months ago

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Reply from Boomer Benefits

Linda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve the late enrollment penalty issue. We greatly appreciate your review!

Aug. 15th, 2025

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KH15

Customer Review Video

8 months ago

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Reply from Boomer Benefits

We are pleased to hear that Andrew could assist you. Thank you so much for your recommendation; we truly appreciate it!

Aug. 13th, 2025

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Lori Holley

Ruth O ,with Boomer Benefits has been extremely helpful with any questions or problems I have had. She is kind, responsive and always goes the extra mile to help solve any issues. I can't recommend her enough!

8 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Ruth! We’ll pass along the kind words!

Aug. 11th, 2025

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Cathy Fischl

Amber P was great to work with. I say “with” but honestly, she did ALL the work! She resolved a claim that was made in error and made my life so much easier! Thank you, Amber!!!

8 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Amber. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 13th, 2025

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Donna Egan

It was a pleasure working with Juliette T to secure my Part D Medicare coverage. Easy to understand and informative information provided to select a plan that is best for me. Thank you, Juliette T!

8 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Donna! We’re so happy Juliette was able to help you find a drug plan!

Jul. 31st, 2025

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Martha Harkleroad

Neal, my representative that I talked to, made signing up for my plan so easy. He answered all my questions and was so helpful in leading me through the process. Thank you Neal.

8 months ago

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Reply from Boomer Benefits

We are happy to know Neal could be helpful. Thanks so much for your review!

Jul. 31st, 2025

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DTweedy

Tina has a solid grasp of medicare and supplemental coverage plans. She is well organized, straight forward and clear. She walked me through the overall coverages and minutia very clearly and easily. I appreciated her help. Added bonus, she's very nice.

8 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Tina! We’ll pass along the kind words!

Jul. 23rd, 2025

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JOHN DOBBINS

Chris W of Boomer benefits listened well, was knowledgeable, and helpful. I'm very happy with the support I received from him in selecting a Medicare plan that's right for me. I had done my homework before speaking with him, but I still learned new things from him, and he brought up helpful points I would not otherwise have considered.

9 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, John! We’re so happy Chris was able to help you find a plan!

Jul. 23rd, 2025

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Chris Ives

I was recently helped by Risheena W with an issue concerning Medicare Part D, and she was outstanding. Her expertise was impressive, and she assisted me with professionalism, efficiency, and warmth. Boomer Benefits is lucky to have an employee with her degree of excellence. With gratitude, Chris I.

9 months ago

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Reply from Boomer Benefits

Chris, we are pleased to hear that Risheena could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jul. 23rd, 2025

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Ramona Johnson

I worked with Risheena W to select Dental and Vision plans. She was very thorough and provided me several options, explaining the benefits of each. Once I made a selection, she helped me get everything set up. Risheena is very personable , kind and very enjoyable to speak with. I highly recommend Risheena and Boomer Benefits!

9 months ago Edited August 11, 2025

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Reply from Boomer Benefits

Ramona, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review and recommendation!

Jul. 23rd, 2025

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Joanne Brazalovich

Bill W at Boomer Benefits was extremely helpful. Made the entire process manageable and easy to understand. Presented all the material with unbiased opinion. He made me feel comfortable with my selection. The added bonus is having them in your corner should issues come up. Thanks Bill!

9 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Joanne! Thank you for sharing your experience with Bill!

Jul. 9th, 2025

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Brenda Peoples

Customer Review Video

9 months ago

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Reply from Boomer Benefits

We are happy to know Amber and Ruth could be helpful. Thanks so much for your review!

Jul. 3rd, 2025

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Peggy Johnson

Lisa was wonderful through the appeal process of changing insurance companies to receive a better price. She answered questions and helped with each step. Great customer service and support. Thank you so much Dennis and Peggy

9 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Jul. 7th, 2025

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Gay Houston

I am so pleased with Boomer Benefits. Every time I have questions they answer them completely. Kay H knows her stuff! She is kind, patient, and knowledgeable! Boomer Benefits has awesome customer service. I highly recommend Boomer Benefits!

9 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Gay! Thank you for sharing your experience with Kay!

Jul. 3rd, 2025

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Dawn Berg

I wanted to say a super big Thanks to Jaqulyn C. for her superior service in helping me obtain part C insurance. I had some unusual aspects to my situation and she had immediate resolutions to them. She spoke clearly and left me plenty of time to ask any questions I had. I am so thankful for her. I feel like a thousand pounds has been lifted!

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Dawn! We're so happy to know Jaclyn could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 3rd, 2025

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Valerie Gildersleeve

I had been so worried about supplemental policies and how they work with Medicare coverage. Someone recommended Boomer Benefits to me. Larry W called me back and patiently went over my options. He was knowledgeable, thorough and kind. I feel like I'm all set for now. Thank you, Larry.

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Larry could assist you. Thank you for sharing your experience with our team!

Jul. 3rd, 2025

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Jill B

Amanda called me shortly after I had expressed interest via Facebook. She was a great source for Medicare and Medigap options and even addressed my concerns about looking for private dental insurance. Everything we discussed was followed up in emails for me. I am looking forward to working with her in the future as my need and questions arise.

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jill! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 3rd, 2025

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Olga

Harrison L at Boomer Benefits provided an excellent experience. He took the time to understand my needs and helped find the perfect Dental insurance plan. His expertise and willingness to assist and ensure that I was well-informed and comfortable with my choices is greatly appreciated.

9 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Olga! We’re so happy Harrison was able to help you find a plan!

Jun. 27th, 2025

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cindi McAndrew

Alexis P has resolved charges and answered questions about medical bills for me and my husband…several times over the two plus years we have been a client of Boomer Benefits. I recommend this company for any senior looking for a Medicare supplement or an advantage plan.

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jun. 27th, 2025

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Leslie Lee

Boomers is amazing! Ryan L was helpful beyond anything I expected! He took so much time going over the new plans for me. I had been with Kaiser Permanete for 54 years so I felt like a deer in the headlights with the new plans. However, Ryan was so patient with me and I appreciate this company hiring people like him. He is a blessing!

9 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Ryan!

Jun. 27th, 2025

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Shelley Watts

Sydney helped me with a. Over charge medicare claim form a PT company. It took 6 months to fix but she pursued and made them reimburse me for over charging me in Jan. 2025. She is a pleasure to work with and I finally got my HSA money back.

9 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Shelley! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 25th, 2025

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Kathy Boyer

Asia J-R represents all the great things about Boomer Benefits. She is a true professional. Asia knows her stuff when it comes to health insurance. She listens to your questions and offers clear and concise answers. She makes sure you're comfortable with your decisions and listens to any concerns you may have. Thanks for help. Asia!

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Kathy! We're so happy to know Asia could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 25th, 2025

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Pamela Langdon

The representative from Boomer Benefits was valuable in helping me with a unique situation and guiding me through it so easily. She explained everything until I fully understood and answered all question, no matte if it was once or more. She did an amazing job. Thank you so much Amanda Rivera.

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Pamela! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 20th, 2025

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Cheryl Pedigo

Emily M answered all my questions thoroughly and cheerfully when I had a billing concern. From my initial call to sign up for supplemental insurance thru calls to explain confusing aspects of Medicare I have had nothing but patient and supportive communication. I recommend Boomer Benefits to everyone I know!

10 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Cheryl!

Jun. 18th, 2025

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Deborah Stone

Customer Review Video

10 months ago Edited September 24, 2025

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Reply from Boomer Benefits

Deborah, we appreciate your review. Thanks for letting Veronica assist you with your prescription coverage.

Nov. 22nd, 2024

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Jenny La Fontaine

I LOVE Boomer Benefits! I had a couple of medical bills that were unexpected. I contacted BB and Michele S was nothing short of amazing in working through and sorting them out for me. I can honestly say she went above and beyond in helping me. THANK YOU Michele!!

10 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michele. We’re so happy she was there to help and guide you through your claim issues! Thank you for sharing.

Jun. 13th, 2025

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Marc

Casey H is one of the best Medicare experts I have spoken to. Being new to Medicare this year, all the different advantage plans out there was overwhelming. Casey showed me the right plan for my unique situation and saved me money. She also explained the help Boomer Benefits can give me if I ever need it.Thank you Casey H.

10 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Casey! We are so glad she exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!

Jun. 11th, 2025

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Johann

I had many issues with Medicare and UHC regarding start dates, etc., and then I was admitted to the hospital with alot of mounting bills. Bill Warren put me in touch with Rachael W who was a god- send. She was so professional, did all the follow-ups and got everything straightened out. Thank you Rachael. You were outstanding.

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Johann! We’re so happy to know Rachael was able to resolve those claim issues and get everything sorted out. Thanks so much for sharing!

Jun. 11th, 2025

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Ron Boucher

We needed to switch plans when my wife turned 65 and we received excellent help from our rep Andrew L. He was patient, thorough and very professional. He answered all of our questions and the follow up from him was very good as well!

10 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Jun. 11th, 2025