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8.7

Overall Score

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Frankie Robinson

Hello, my name is Frankie R. I called Boomer Benefits this morning. I am already a satisfied customer of Boomer Benefits because of an associate named Bill W. A wonderful angel by the name of Bree Walker returned my call. Bree sent me everything I needed to help change my Plan D from Aetna to the current company I just enrolled in. Bree went through step by step, explaining in great detail every option that is currently available. What an amazing person. What policy best fits what I was looking for in the coverage I needed? Bree went through every detail I needed to know. I have been in retail most of my career. Bree is the kind of associate you want to represent your company. Bree is very knowledgeable, a true professional, and has a very high level of patience. I called her several times, and Bree was always so polite. Excellent customer service. I just wish you had more than 5 stars. Thanks for all you do. Mrs.Bree W. Frankie R.

5 years ago Edited January 26, 2026

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Reply from Boomer Benefits

Frankie, we can't thank you enough for sharing your feedback on all of the agents that worked with you. We are thrilled to know each of them could assist you in some way with your Medicare policies. Thank you for the recommendation and review!

Mar. 23rd, 2021

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John F Des Plaines, IL

I am new to Medicare and it is cOnfuSing. I did a lot of research on the web, watched many videos and finally got a fair understanding of it. There are Part A and B, Medigap A, B, C, D, … X, Y and Z plus Medicare Advantage, and more and still more. I kind of knew what direction I was going when I called Boomer Benefits but wanted to get a handle on the why my direction was right for me. I spoke with Trey D. and he was great. We spent a great deal of time talking about what I needed from these Medicare plans, he explained the ins and outs of the Supplement and Advantage plans, how they worked and compared and many things in between. He was very patient with me and answered all my questions even those questions which I knew the answer but just wanted confirmation and validation that he knew what he was talking about. I did say Trey was GREAT!!! I previously spoke with another Medicare agency and they pushed just one insurance company and only Medigap plans plus gave no justification why that company or that plan was the best for me. I just had to take the agent’s word for it, no facts about the insurance company history, no rate history, no comparison points just this is the policy they recommend for me, had only general answers to my questions and pushed me to sign up now. They also offered no help selecting a Prescription Drug plan except for directing me to their website to enroll myself. Until I called Boomer Benefits and met Troy I thought I was doomed to commit to a Medicare plan without really having that comfort feel of why the one I selected was the best for me. I finally selected a Type G Supplement plan and hope to stay healthy so I rarely get to use it.

5 years ago

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Reply from Boomer Benefits

John, that is a wonderful review! We greatly appreciate you taking the time to share your feedback and experience. Trey is such an asset to our team and we are pleased to know he was able to help every step of the way and answer all your questions. There are many options out there, but we're happy to hear our team could help you find the right plan for you. We will share your kind words. Thank you!

Mar. 18th, 2021

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PR Joss Chapel Hill, NC

This is a great company to work with in learning about medicare benefits and getting through all of the decision-making steps. I was assigned to Kierah G. for assistance with understanding and selecting plans along with required timing. Kierah made it much easier for me than it would have been working with a provider directly. Another great feature to Boomer Benefits is their Facebook Page. The information you can get from other Boomer members and non-members through ongoing Q&A is like having a committee working out all of the unknowns and letting you know what to expect. Wish I could by my car & auto insurance from Boomer Benefits as well!

5 years ago

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Reply from Boomer Benefits

That is so wonderful to hear! We are thrilled to know Kierah was of great assistance with finding you a plan and that our Facebook group has been beneficial as well. We will pass along these kind words to our team. Thank you for sharing!

Mar. 18th, 2021

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Scott Malouche Greer, SC

I have been using Boomer benefits now for two years and I'm very satisfied with the level of service they have given me. Their knowledge about this subject is outstanding and it allows me the Peace of mind to know I am getting good value for the money I'm spending. A special shout out to Rachel who always answers the phone and is very professional and my service representative Taryn who is again very knowledgeable and always has an answer for my questions.I would recommend this service to anybody looking for peace of mind when it comes to Medicare and the supplemental insurance's offered on the open market.

5 years ago

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Reply from Boomer Benefits

Scott, thank you for being a loyal Boomer Benefits client. We are thankful to have a team player like Rachel on our team, we will pass your kind feedback along!

Mar. 8th, 2021

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Alicia Nalls

Wendy and Alex did an amazing job with our supplement applications and customer service. So easy to work with .!

2 months ago

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Reply from Boomer Benefits

Thank you for your kind words, Alicia! We’re so happy Wendy and Alex made the process easy and provided great service along the way. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 1st, 2026

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Mark Leonard

I worked with Julianna Jenkins. She was very professional and efficient. I was amazed how quickly she got back with me.

2 months ago

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Reply from Boomer Benefits

Thank you for your review, Mark! We’re glad Julianna was able to assist you quickly and provide an efficient experience. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 1st, 2026

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Gayla Berry

Stephen A. is a huge asset to Boomer Benefits. He went above snd beyond to help me get my Plan G reinstated.

2 months ago

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Reply from Boomer Benefits

Thank you for your kind words, Gayla! We’re so glad Stephen went above and beyond to help get your Plan G reinstated. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 24th, 2026

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Ronald Nicholson

Jeff B. did a great job in helping me chant supplemental policy. Save me money and made it “Easy”. Awesome job!

2 months ago

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Reply from Boomer Benefits

Ronald, we really appreciate you sharing this! We’re so glad Jeff made the process easy and helped you save money along the way. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 20th, 2026

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61dln

Will M. followed up with a request to correct some application information with a Supplemental and Dental plan in a timely manner

2 months ago

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Reply from Boomer Benefits

Thank you for your review! We’re glad Will followed up quickly and helped get everything corrected for your plans in a timely manner. If there is anything we can do to turn this into a five-star experience, please let us know! If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 20th, 2026

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mark lutz

I have been amazed at the extent of support Boomer Benefits has given me. I tell my friends about them.

2 months ago

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Reply from Boomer Benefits

Thank you for your review, Mark! We’re grateful you’ve found our support helpful and truly appreciate you telling your friends about us. Your recommendation means a lot to our team. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there.

Mar. 16th, 2026

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Fred Eversen

Had a great/to the point review of my Medicare options with Larry W., he was very knowledgeable and explained my options clearly.

3 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Fred! We're so glad Larry was able to provide a clear and informative review of your Medicare options. We appreciate you taking the time to leave us a review! And if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 6th, 2026

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Penny Wischusen

Chesney was basically available whenever I was over the course of several days! Thank you for guiding me through the process!

3 months ago

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Reply from Boomer Benefits

Hi Penny, thank you for your kind words! We are happy to hear Chesney was available when you needed her and guided you through the process over those several days. We look forward to supporting you in the years to come, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 2nd, 2026

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Bill Harris

Tere Davis was awesome! She walked me through the process of changing Plan G providers and asked important questions I didn't think of!

3 months ago

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Reply from Boomer Benefits

Hi Bill, thank you for your review! We are glad Tere was able to walk you through changing your Plan G provider and bring up important considerations along the way. We appreciate you taking the time to share your experience, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 2nd, 2026

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Billie Dix

I wanted you to know that Laura M. has excellent customer service skills. She is an asset to your company. It was a pleasure working with her. Billie D.

4 months ago

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Reply from Boomer Benefits

Thank you, Billie! We’re glad you had a great experience with Laura and appreciate you sharing your kind feedback with us!

Feb. 3rd, 2026

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Phil Mondello

Chris G. was a big help. Chris stayed on line with me when talking to the provider. He made sure all my questions were answered. Thank you and keep up the good work. Phil M.

4 months ago

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Reply from Boomer Benefits

We appreciate you sharing this, Phil! We’re glad Chris was able to stay on the line with you and make sure everything was handled clearly and thoroughly. Thanks for the encouragement!

Jan. 30th, 2026

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Charles Hutzler

Boomer Benefits smartly helps sort through the thicket of Medicare choices. Allison B. provided clear guidance and did it with a matter-of-fact and cheerful manner.

4 months ago

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Reply from Boomer Benefits

Thank you for your five-star review, Charles! We’re glad Allison could provide clear guidance and help simplify Medicare choices. We appreciate your kind feedback and trust in Boomer Benefits.

Jan. 12th, 2026

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Dale Janus

Larry W. was extremely informative and well versed on Medicare benefits. He answered all my questions and helped guide me in the best direction for my needs.

5 months ago

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Reply from Boomer Benefits

Hi Dale, thank you so much for sharing your experience! We are so glad that Larry could help you find a plan that best suits your needs! Feel free to reach out to our client service team anytime!

Jan. 6th, 2026

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Judith Stathos

Rebekah A. helped me find a great plan today. She was very informative, patient and very kind! She spent a whole lot of time finding the right plan and I am very thankful!

5 months ago

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Reply from Boomer Benefits

Hi Judith, thank you so much for sharing your experience! We are so glad that Rebekah could help you find a plan that works best for you. Feel free to reach out to our client service team for any additional assistance!

Jan. 2nd, 2026

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Kathryn Watts

Cameo was clear and concise. The explanations provided by Boomer were very helpful. This was easy for me and I'll be back to review with BB next year.

5 months ago

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Reply from Boomer Benefits

Hi Kathryn, thank you so much for sharing your experience with Cameo! We are so glad she could assist you with your Medicare enrollment. Feel free to reach out to our client service team if you ever need any additional assistance, and we look forward to supporting you in the future!

Dec. 26th, 2025

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Mike Lewis

Agent Stephen A. was very helpful and efficient. Was able to get my coverage changed with minimum difficulty. Lowered my annual cost by several hundred dollars.

5 months ago

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Reply from Boomer Benefits

Hi Mike, thank you so much for sharing your experience! We are so glad that Stephen could help you get your coverage changed and saved you some money in the process! We look forward to assisting you in the future!

Dec. 23rd, 2025

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Wayne Perry

William (Bill) has always helped me through this difficult Medicare system. He always follows up as planed and got me through a few difficult situations.

5 months ago

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Reply from Boomer Benefits

Hi Wayne, thank you so much for sharing! We are so glad that Bill could help you with your Medicare enrollment! Feel free to reach out to our client service team with any additional questions or concerns!

Dec. 19th, 2025

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Irene W

Had the pleasure of talking with Shawn who was so professional, helpful, transparent and so knowledgeable. Took the time to review and compare Medicare plans. Would recommend without reservations.

6 months ago

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Reply from Boomer Benefits

Thank you so much, Irene! We’re thrilled to hear Shawn took such great care of you. We appreciate the recommendation!

Dec. 10th, 2025

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Cheri Chapman

Boomer Benefits is amazing! Thank you Natalie Stein for helping us reduce our monthly costs by more than $200. Your prompt, professional, courteous service was such a blessing.

6 months ago

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Reply from Boomer Benefits

Thank you, Cheri! We’re so happy Natalie helped you lower your costs. $200 a month is amazing! We appreciate you sharing this!

Dec. 10th, 2025

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Janet

Kendra G was a godsend! She was patient and continued to follow up with me for several months until I was satisfied with all the health care options available to me to me and the ones I selected

6 months ago

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Reply from Boomer Benefits

Janet, thank you for this thoughtful review. We are delighted to hear how patient and supportive Kendra was throughout your decision-making process! We appreciate you sharing your experience.

Dec. 3rd, 2025

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Cindi B

Neil Ramos was clear, kind, and professional. He was straight to the point with concise explanations that were easy to understand and follow. I was stressed and now I can relax. Thank you so much Neil!

6 months ago

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Reply from Boomer Benefits

Cindi, we’re so glad Neil was able to take the stress off your shoulders and make everything clear and easy to understand! Thank you for sharing this!

Nov. 28th, 2025

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damong

Neal Ramos was excellent, patient and kind. Very knowledgeable of all the programs I was eligible for. I appreciate all of the time he invested for my specific needs, thank you Neal.

6 months ago

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Reply from Boomer Benefits

We’re so happy to hear Neal provided patient, knowledgeable support and helped you navigate all your options! Thank you for the wonderful review!

Nov. 28th, 2025

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Ellen Luchette

Boomer Benefits and LeAnn Remynse are incredible. Navigating Medicare isn't fun. With Boomers and LeAnn on your side, you just call or email and they take over. I wouldn't use any other broker!

6 months ago

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Reply from Boomer Benefits

Ellen, we truly appreciate this! We’re thrilled that LeAnn and the team make Medicare feel easier to navigate. Thank you for trusting us!

Nov. 28th, 2025

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Dan Miller

My Licensed Agent Crawford Boiling was super helpful. Explaining things to me completely and taking his time going through the process with me. I highly recommend Boomer and Crawford Boiling!!!

7 months ago

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Reply from Boomer Benefits

Thanks, Dan! We’re delighted Crawford took great care of you and made the process simple. He’ll be so happy to hear this!

Nov. 28th, 2025

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Sharon Burns

Amanda R was the most knowledgeable and professional representative to work with. She asked questions that were pertinent to my healthcare coverage. I will continue working with her in my future needs!

7 months ago

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Reply from Boomer Benefits

Sharon, it’s wonderful to hear Amanda provided such knowledgeable and professional guidance! We look forward to helping you anytime you need us!

Nov. 28th, 2025

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Karen Wiekhorst

Juliette T was instrumental in helping me get my Medicare Part D as well as my Dental, Vision and Hearing plans in place. She is very knowledgeable and was extremely patient with me throughout the processes.

7 months ago

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Reply from Boomer Benefits

Karen, we’re so happy Juliette made everything smooth and easy for you! Thank you so much for sharing!

Nov. 28th, 2025

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Mike

I spoke with Zack he was right to the point had all my options ready . He explained things in understandable manner . Got me the best rate and plan for me with no bs . I was very happy with his knowledge . I would recommend highly .

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Mike! We appreciate your recommendation very much.

Oct. 28th, 2025

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ramona young

Friendly, helpful and patient. Offered lots of options, answered all my questions and didn't rush you to make a decision. Have recommended them to family and friends as well as posted recommendation on Facebook.

7 months ago

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Reply from Boomer Benefits

Ramona, we truly appreciate this wonderful feedback! We love hearing that you felt supported and never rushed, and thank you for recommending us to others!

Nov. 28th, 2025

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Pam Perry

I received 5 star excellent assistance from Jaylan Hill in my challenge of choosing a better insurance plan which better meets my needs. I highly recommend him and this company.

7 months ago

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Reply from Boomer Benefits

Pam, we’re thrilled Jaylan was able to guide you to a plan that fits your needs so well! Thank you for the high recommendation!

Nov. 28th, 2025

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ginger

Alex S was beneficial and explained various supplement plans to me in a manner I could understand. He was very nice, pleasant, and professional. I highly recommend Boomer Benefits

7 months ago

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Reply from Boomer Benefits

Ginger, we’re so glad Alex made everything easy to understand and was such a pleasure to work with! Thanks for recommending us!

Nov. 28th, 2025

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John Detloff

I am very satisfied with the resolution of my issue and Jasmine S was very helpful. I was not impressed with the 8 days that elapsed to resolve my issue. My original contact, Chris G, took 2 days just to respond to my original request. I promptly provided his requested information and then I received no communication until a phone call from Jasmine 8 days after I submitted by issue. I was told by Jasmine that Chris was unavailable and that was the reason for the large delay in resolving my issue. Other than the delay, I am satisfied and would recommend Boomer Benefits.

7 months ago

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Reply from Boomer Benefits

Thank you for your feedback, John!

Oct. 27th, 2025

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Joseph Johnson

I am moving from an Advantage Plan to a Supplemental Plan. Tina knew all the ropes and made the process a breeze. I highly recommend her and Boomer Benefits to anyone needing assistance in making a choice.

8 months ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

Oct. 6th, 2025

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Wishart Bell

Rachel W was outstanding. My wife and I have used Boomer Benefits for over ten years. My most recent transaction saved me $193.64 per month on my medicare supplement. She was available when I needed her, responsive to questions, offered the kind of support I needed. She was also quite friendly.

8 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Wishart!

Sep. 12th, 2025

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Ruben Parra

The process to sign up was easy with Boomer Benefits, they addressed all my questions and provided me with additional information concerning our health. The representative, Stephen A, was very professional and we completed the process in a timely manner. Thank you

9 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Ruben! Thank you for your review!

Sep. 8th, 2025

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Leilani Dacay-Igne

Thank you Natalie S for your help! You called and emailed me on a timely response to assist on locating a new dentist. Boomer Benefits has followed through with the commitments they state they will do! Natalie, thank you for all you do!

9 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

Sep. 8th, 2025

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Donna Dee

Can't thank Rachael W enough! So far I am very happy choosing Boomer Benefits as my broker. Rachael always steps in to help me with my affordable health plan when I need it. Rachael understands how things can be a time waste, especially when it comes to receiving annoying phone calls and mail that serves no purpose...

9 months ago

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Reply from Boomer Benefits

We are happy to know Rachael could be helpful. Thanks so much for your review!

Sep. 8th, 2025

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Rev.Dr. A. Mitch McCombs

Customer Review Video

9 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Aug. 28th, 2025

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Jerry Dugger

JULIETTE T Was very professional and explained everything in detail to me. She sent me the information that was best fitted to my needs. It would have been a nightmare for me to do it by my self. She saved me hours of researching all the plans. I highly recommended JULIETTE T at boomers

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Juliette could assist you. Thank you so much for your recommendation; we truly appreciate it!

Aug. 28th, 2025

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Anja Hehmann

Shout out and big thanks to Malaquia B for all the help and support provided. She is very knowledgeable and followed up as discussed. Appreciate Malaquia and all staff working at Boomer Benefits. Without Boomer Benefits I would have been lost.

9 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Anja! Thank you for sharing your experience with Malaquia!

Aug. 28th, 2025

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Derek rawls

I am a new customer and have only been on Medicare for one month. So far I have received excellent help and guidance from Allison B. I know I can call or email her at any time and receive the answers to all my questions. I look forward to working with Boomer Benedits in the future.

9 months ago

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Reply from Boomer Benefits

We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Aug. 28th, 2025

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Coastal Elegance

Kevin B simplified the Medicare Advantage decision which saved hours of research time! He was extremely informative and if he did not know the answer to a question (and I had Many!) he would immediately get it! I look forward to working with Boomers!

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Kevin could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 28th, 2025

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Donna McDowell

Darius B is so helpful and patient. I had some questions, and he answered them all. He also provided suggestions that really made sense and helped me understand what the benefits were of different policies. He continues to check in as we move thru the process. I am grateful I found Boomer Benefits and Mr. B. Definitely a 5 in all categories!!

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Donna! We're so happy to know Darius could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 13th, 2025

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Marl D

I have been really pleased with Boomer Benefits especially Amber P who helped me with a claim that I was going round and round in circles and going nowhere. Amber was able to get the claim settled and followed up with me when the claim was resolved. I also like their Facebook group where many questions regarding Medicare gets answered.

10 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Amber. We’re so happy to know she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 4th, 2025

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Catherine del Castillo

My Boomer Benefits Claims Specialist, Chris G went over and above to help me resolve a bill that Medicare initially would not cover. He worked with me and my provider and the outcome was extremely beneficial. I appreciate all the time and effort he gave to my case. I recommend Boomer Benefits to anyone who needs help in navigating Medicare.

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Catherine! We’re so happy to know Chris was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jul. 31st, 2025

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DTweedy

Tina has a solid grasp of medicare and supplemental coverage plans. She is well organized, straight forward and clear. She walked me through the overall coverages and minutia very clearly and easily. I appreciated her help. Added bonus, she's very nice.

10 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Tina! We’ll pass along the kind words!

Jul. 23rd, 2025

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JOHN DOBBINS

Chris W of Boomer benefits listened well, was knowledgeable, and helpful. I'm very happy with the support I received from him in selecting a Medicare plan that's right for me. I had done my homework before speaking with him, but I still learned new things from him, and he brought up helpful points I would not otherwise have considered.

10 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, John! We’re so happy Chris was able to help you find a plan!

Jul. 23rd, 2025