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Boomer Benefits

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8.7

Overall Score

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Vicki Wadsworth

Every encounter with the Boomer Benefits team has been a delight! The high level of expertise and knowledge shared by each contact from initial set up with Anthony S, additional Drug plan with expert Juliette T, to recent questions regarding a referral to Orthopedic surgeon with Melanie K, all reflected the consistently strong degree of concern in caring for clients WELL! This is the hallmark of Boomer Benefits. Kudos

2 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Vicki! Thank you for sharing your experience and for your kind words.

Apr. 28th, 2025

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Charlie Adams

Three years ago I contacted Boomer to help me select a Supplemental Medicare Plan. They were great. Then my husband died in January 2025 and immediately United Health raised my premium! Then if that wasn't enough they sent me a letter indicating that they were raising my premium to a ridiculous amount starting June 2025 even though I hardly ever used it. I contacted Boomer and spoke with Ashley S who was amazing! She listened to me and immediately recommended Humana. We filled out the Humana Questionnaire and Ashley took it from there. Within about 2 weeks I heard from Humana that they accepted me. Ashley called Humana with me on the phone and she also contacted United Health with me on the phone. She was diligent, hands-on and reliable. I told her I will be contacting her in October when the drug plan can be changed because I am not using Aetna.

3 months ago

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Reply from Boomer Benefits

We are deeply sorry for your loss! We are so happy to know that Ashley could assist you through this switch. Thank you for trusting us to help you, it means the world to us!

Apr. 11th, 2025

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Deb L

I cannot praise and recommend Ashley S highly enough! I have been working with her for the last 2-3 years and she provides phenomenal and thoughtful guidance. Her investigations and responses to my questions, especially regarding various plan options that would be best for me, are thorough and I am extremely confident that she has my best interests in mind with any recommendations she provides me. She is interested in me, my life, and my current and future situations. She is also extremely resourceful and has so much knowledge to recall or at her fingertips. She responds to me when she says she will and is always prepared for our discussions. Her caring and support always exceeds my expectations. She is an amazing representative for Boomer Benefits and I am so appreciative!

3 months ago

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Reply from Boomer Benefits

So happy to hear that, Deb! Thanks so much for sharing your experience with Ashley. We will pass along the kind words!

Apr. 9th, 2025

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Rick Gregory

For the past three years, I have been using Boomer Benefits to help work through the many options for Medicare. Each year, I work with a Boomer Benefits representative to ensure we get the best coverage price. Rhiannon helped us with our Part B and Part D plans this year. She provided good options and helped us through the process of any changes we made to our coverage. In other words, she did a great job! I have and will continue to recommend Boomer Benefits to those needing to figure out the various Medicare options and who need an advocate when questions arise regarding Medicare coverage.

3 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Rick! Thank you for sharing your experience with Rhiannon!

Apr. 9th, 2025

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CAROL M JAMIESON

At my age, I found it totally overwhelming & near tears with all that is involved regarding the healthcare system. Thankfully, Boomer Benefits was highly referred to me by a friend, for which I will be eternally grateful ! I appreciated the informative and caring manner in which it was presented. When I called, I was referred to Christofer G and I appreciate the opportunity to say thanks for the positive experience - he was SO patient with me - and so often having to repeat his answers - taking the time to make sure I understood. For me, he went 'above and beyond' - no question was too insignificant in making sure I understood, making me feel relaxed and confidant in making the right decision for me - his assistance was such a gift to me ! He is a real asset to Boomer Benefits.

3 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Chris! We are so glad he exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!

Mar. 21st, 2025

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Renee Seibel

In my quest to understand Medicare, I read the book: "10 Costly Medicare Mistakes" by Danielle K. R.. It was extremely helpful and explained the various parts of Medicare and the timing of when to sign up in a way that is easy to understand. The book provided many helpful links to websites and in particular, Boomer Benefits and they provide a free service to help individuals sign up for Medicare and supplement plans. I reached out to Boomer Benefits, and was connected to Billy W. He's been awesome! His calm and peaceful demeanor has been reassuring. Not once did he pressure me to hurry and sign up (like others from different agencies have). He is very knowledgeable about Medicare and the supplement plans. I've appreciated how responsive he's been to any questions and emails I've sent. It's been a huge comfort for me to have someone I can reach out to at any time with questions or concerns - even after I officially have Medicare.

3 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Billy! We greatly appreciate your 5-star review!

Mar. 19th, 2025

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Ann M

Boomer Benefits has been very helpful in my search for supplemental benefits. Stephanie Aycock is an exceptional asset to the firm and was helpful in my recent change.

3 weeks ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review!

Jun. 20th, 2025

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Betty Davidson

Natasha R with Boomer Benefits is awesome. She was able to work with my Doctors Office and Medicare to get a billing error resolved. I so appreciate Natasha keeping me updated until isdue was resolved.

1 month ago

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Reply from Boomer Benefits

Betty, we are pleased to hear that Natasha could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 18th, 2025

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Kathy Gahagan

Leeann with Boomer Benefits went out of her way to make sure that an element of my insurance was fixed. I couldn’t have done it without her. She was great and I’m so glad I chose to get insurance using their services.

1 month ago

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Reply from Boomer Benefits

Kathy, we are pleased to hear that LeAnn could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 18th, 2025

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Michelle Metzger

I signed up with Boomer Benefits this year. Kelly Davis and Laura Gutierrez are excellent agents. They take time to respond to all my questions in a friendly and courteous way.

1 month ago

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Reply from Boomer Benefits

We are pleased to hear that Kelly and Laura could assist you. Thank you so much for your review!

Jun. 13th, 2025

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Scott G

I've been working with Sydney V. on a claim issue. She has been great and never gave up (even when I did). I couldn't be more pleased with her efforts and that of Boomer Benefits.

1 month ago

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Reply from Boomer Benefits

That’s wonderful to hear, Scott! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 13th, 2025

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Jerry Collins

LeAnn R assisted me in finding a good Chiropractor in the area, I got in right away and it feels so much better. LeAnn did a great job for me, and followed up on everything. Thank you, Gerald C

1 month ago

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Reply from Boomer Benefits

We are happy to know LeAnn could be helpful. Thanks so much for your review!

Jun. 13th, 2025

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Jim Mumaugh

Juliette T was excellent. Completely thorough, kind, patient, understanding, extremely knowledgeable, professional and she helped me greatly walking me through the entire process

1 month ago Edited June 6, 2025

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review!

Jun. 9th, 2025

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Marsheila Shelton

I loved the help I received. The person I worked with was very knowledgeable and helpful. She explained everything in terms I could understand. Answered all of my questions. Thanks Tina.

1 month ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Marsheila! We're so happy to know Tina could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 6th, 2025

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Thelma Huttunen

Julia P is very knowledgeable and professional to talk to. Very patient in explaining and answering my questions. She sounds like she really like what she does. Easy to talk to. Shes an asset to the company.

1 month ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 6th, 2025

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Dorothy Annette

Boomer Benefits is consistently great to work with. Vivian N worked diligently to follow up with care and made sure all my concerns were addressed. Professional and knowledgeable, Boomer Benefits makes things easy!

1 month ago

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Reply from Boomer Benefits

We are happy to know Vivian could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Melanie Pager

I love Boomer Benefits! They are a wealth of information and specific help when needed. Jasmine D has been a great help to me as she has persevered for a year to resolve my issue. Thank you!!

1 month ago

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Reply from Boomer Benefits

Melanie, we are pleased to hear that Jasmine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 23rd, 2025

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Michelle Jacobs

Kelly D was very helpful, she answered all my questions about supplement policies and found the perfect one for my needs! I would highly recommend Kelly at Boomer Benefits for ALL your Medicare questions! Thank you Kelly!!

1 month ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Michelle! We're so happy to know Kelly could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Wayne Gatliff

Jacob C was a blessing for us. He explained our best options, provided valuable insight, and helped us navigate the world of Medicare Advantage. Boomer Benefits and Jacob made the process understandable and manageable.

1 month ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Wayne! Thank you for sharing your experience with Jacob!

May. 23rd, 2025

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Lisa B

I would like to commend Boomer Benefits for their outstanding commitment to customer service and knowledge of all things Medicare. Representative, Kailey H, that I have had the pleasure of working with is exceptional. Thank you for having Kailey as one of your team members.

2 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kailey! We’ll pass along the kind words!

May. 15th, 2025

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Thomas Brownlee

Amber P's is outstanding. My wife and I had a bill from Quest that insurance would not pay and never should have been charged. We fought this for almost 1 year. Amber got this cleared and saved us over 500.00. Thank you Amber !

2 months ago

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Reply from Boomer Benefits

We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

May. 15th, 2025

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Marguerite

I worked with Allison B and Claire H to select my Supplement and Drug plan. Both were fantastic at guiding & explaining my options, answering my questions and allaying my anxiety around these decisions. I am recommending you to all of my friends who are turning 65 with me this year. Thank you!

2 months ago

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Reply from Boomer Benefits

We are pleased to hear that Allison and Claire could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 15th, 2025

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Jeffrey Hanson

Have begun a relationship with Boomer Benefits and spoke with Ms. N Stein about a deductible issue. She was very pleasant to deal with and answered my questions and I think we resolved the problem. It is very nice having this call in service to help deal with the complicated issues of Medicare.

2 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Natalie! We’ll pass along the kind words!

May. 15th, 2025

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Diana

Boomer Benefits is the best! I have worked with several different representatives over the past several years and every one of them provided 5-star service in helping me with navigating the medicare system. Most recently, Jeff B. did a wonderful job assisting me. I very much appreciate this service!

2 months ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

May. 15th, 2025

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Frank Lenartowicz

I had an issue regarding payment not forwarded by Medicare to my Medigap insurer, brought the issue to Amber P who clearly understood the issue and directed the item to resolution in a very capable and prompt manner. She followed up with me diligently all through the process. Extremely friendly and professional!

2 months ago

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Reply from Boomer Benefits

Frank, we are pleased to hear that Amber could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 15th, 2025

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Kimberle Gray

I worked with Crawford to set up all my Medicare choices. I never felt rushed, Crawford provided a relaxed & informative walk-through of the extent of coverages, options I might consider, etc. I now feel confident in my choices. Crawford was an absolute professional and covered all plusses/minuses for each option we discussed.

2 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Crawford!

May. 15th, 2025

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Irma Ochoa

I really want to acknowledge how amazing Robert G. He really went above & beyond in helping me find the best coverage available. He continue his search to find exactly what was best for me & best of all he called me back once he was satisfied with the coverage for me. GREAT JOB Robert!

2 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Irma! We’re so happy Robert was able to help you find a plan!

May. 7th, 2025

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Dominic Principe

The service that I received from Asia Jwas very professional, thorough, knowledgeable friendly and efficient. She was patient, courteous and answered all of our questions. It was a pleasure working with her. I would highly recommend her to anyone.

2 months ago

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Reply from Boomer Benefits

We are pleased to hear that Asia could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 7th, 2025

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Mary Lovell

I really appreciated Risheena’s support helping me get a CGM monitor. She was very professional, did a conference call with Medicare and myself. She followed up multiple times. I really felt I had an advocate on my side. Love Boomer Benefits.

2 months ago

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Reply from Boomer Benefits

We are happy to know Risheena could be helpful. Thanks so much for your review!

May. 7th, 2025

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Charlotte Hopkins

I am so thankful for Boomer Benefits and Jamie M! All my questions were answered and he stayed in touch with me until he made sure I received my dental insurance. cards! All this can be so confusing so I really appreciate Jamie taking time with me! Charlotte H

2 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jaime! We'll pass along the kind words!

May. 5th, 2025

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M. E. Piccione

Veronica E was my licensed rep at Boomer Benefits and she was great! She emailed me several choices along with great instructions on how to sign up. Of courses I still had more questions I thought of as I was looking over everything, and she was always available to answer my phone calls! Best of the best! -Mary in Texas

2 months ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

May. 5th, 2025

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Greg S

Had a brief call with Kendra G today to check on whether my Medicare supplement premium increase was warranted. She was very helpful online and quickly compared rates and we discovered it was best to stay put! Thanks again Kendra!

2 months ago

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Reply from Boomer Benefits

We are happy to know Kendra could be helpful. Thanks for sharing your experience with our team!

May. 5th, 2025

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Lea Smith

I worked with Sarah K today to obtain a supplemen plan and a Medicare part D. She was extremely knowledgeable, very thorough, and very kind. She covered all my options and was respectful of my choices. I cannot imagine how the process could have gone any smoother. Huge shout out to Sarah!!

2 months ago

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Reply from Boomer Benefits

We are pleased to hear that Sarah could assist you. Thanks so much for sharing!

Apr. 30th, 2025

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Eric Melancon

I am really pleased with the service I received from Boomer Benefits. Billy W was very helpful and did a great job explaining everything to me and answering any questions I had. Left me all his contact information in case I needed any follow up assistance. Eric M

2 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Eric! Thank you for sharing your experience with Billy!

Apr. 30th, 2025

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Becky Bauer

I’ve used Boomer Benefits for a couple of years and have been very satisfied with their customer service. My supplement is going to renew in June and the price went up so Lisa C helped me apply to another provider. She was very courteous and helpful.

2 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa! We’ll pass along the kind words!

Apr. 28th, 2025

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Cindy Z

Very pleased with the assistance and support. Have recently dealt with Angela G who handled my request for a new quote with great care and professionalism. As a result, I was able to save quite a bit of money with my Medicare Supplement.

2 months ago

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Reply from Boomer Benefits

We are happy to know Angela could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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Richard Gaynor

My rep is Ruth O and she is amazing. I never have to follow-up with her as she is always on top of things. In fact she keeps me on my tops and ensures I get everything I am entitled to. So happy I went with Boomer Benefits when a colleague recommended them to me. Rick

2 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Stan Moffatt

Spoke to Jamey today to assist with me with finding a Dr. in my area and network. He was most helpful, knowledgeable and professional. He went above and beyond helping with a couple of calls to verify coverage - Thank you so much, Jamey!

2 months ago

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Reply from Boomer Benefits

We are happy to know Jaime could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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JK Christopher

Asia J-R was fantastic. I called in the morning and she called me back in the early morning of the same day. She understood my issue and got Medicare on the phone. She checked in with me periodically as we were waiting. We were able to resolve the issue while on the phone. Great job Asia!!

2 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Asia. We’re so happy to know she was there to help and resolve the issue. Thank you for sharing!

Apr. 16th, 2025

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Brenda L

Talk about customer service! I had sent an email to my agent, they sent an email back saying a rep will be reaching out within the next 24-48 hours. Not even 30 mins later, it’s Boomer Benefits! Natalie was so friendly, she listened to what I had going on, and then took it under her wing for us to get our late enrollment penalty resolved right then and there. I couldn’t have asked for a better client service member to stand up for us. I will forever be thankful for her and boomers!!!

3 months ago Edited April 15, 2025

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Reply from Boomer Benefits

Brenda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Udo Ludwig

This company amazes me. I got a phone call from one of they Representative, Vivian N and she pointed out that I forgot to update my Insurance Information. She stayed with me on the phone and explained to the Insurance Company about my changes I needed to make. It was resolved in a breeze. I feel they watch over me that I had the best insurnce coverage. So Vivian Newton did an estonishing Job and I am still scratching my head how smooth and professional she handled it. THANK YOU BOOMER BENEFITS

3 months ago

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Reply from Boomer Benefits

We are pleased to hear that Vivian could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Jack Short

I can't express how helpful boomer benefits has been to me, especially *Kendra G* I ran into a tough situation with medicare, and not only did Kendra G help guide me with how to approach, but she followed up with me throughout the process (which we all know can take a long time). She was patient, great with follow-up an detail, and completely judgement free. I highly recommend boomer benefits whenever you have questions or need support during your medicare years. They're great, as was Kendra, my helper. Totally amazing team!

3 months ago

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Reply from Boomer Benefits

We are pleased to hear that Kendra could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 16th, 2025

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Roger Ricker

Wendy H was the epitome of outstanding customer. Informative, pleasant, helpful, excellent with follow-up - as someone who had previously oversaw a hospital's customer service as well as other public/customer-areas, Wendy is at the top. If I was still working in that arena, I'd hire her in a minute. Hats off to Boomer Benefits for having professional such as Wendy. Please let her know how much I appreciate her on this Medicare journal.

3 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Wendy. Thanks for sharing! We’ll pass along the kind words!

Apr. 11th, 2025

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Dawn DeGeest

Michele S was great to work with. I had a billing problem that I knew was coded wrong and she was very diligent in helping me get the procedure coded correctly and turned into Medicare and then my supplemental to show everything was covered. I can’t say enough good things about Boomer Benefits and my friends and relatives have thanked me profusely for directing them to Boomer Benefits for assistance in their coverages. Thanks again Michele, your assistance is greatly appreciated.

3 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Dawn! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 9th, 2025

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KeepItSimple

I appreciate having Boomer Benefits to call/email with questions about my Medicare supplement and Part D plans. Recently Lisa C provided me with superior assistance in finding the correct price for a lower cost premium and helped switch to that company. She gladly made the necessary calls on my behalf to facilitate the change and offered to make any future calls that might be necessary. If you need any help with your Medicare plans, I highly recommend Lisa C! She WANTS to help!

3 months ago

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Reply from Boomer Benefits

We are pleased to hear that Lisa could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Moi

We needed to change our Medicare Advantage plan because we were at risk of having our excellent health care provider (a teaching hospital) declared out of network due to a contract dispute with our insurance (Medicare Advantage) provider. Boomer Benefits agent Darla F walked us thru the alternatives, found a better policy with different company, and set up the changeover. Throughout the 2-3 days working on this telephone conversations were to-the-point and easily understood, and our email follow-up email questions were answered quickly and clearly. Well done!

3 months ago

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Reply from Boomer Benefits

We are happy to know Darla could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Beverly Osborne

We have been with Boomer Benefits for seven years and would not use any other service! They have provided the BEST advice—- easy to access, timely responses & always friendly & helpful. Amy E has just navigated us from a Medicare plan to an Advantage plan & has made the whole process a seamless transition. Would recommend this service 💯‼️

3 months ago

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Reply from Boomer Benefits

We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 28th, 2025

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Cheryl

Had to best experience with help on a claim. Emily M gave excellent customer service and my claim problem was resolved. It is comforting to know Boomer Benefits is there when help is needed. I called the billing dept and the insurance company, to no avail, to try to understand my bill. Also, left a message, as instructed, and received no call back. That is when I called Boomer Benefits and they were quick to return my call and get my questions answered. I am so happy with Emily M and Boomer Benefits!!

3 months ago

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Reply from Boomer Benefits

We’re so happy to hear that Emily could solve your claim issue and take some of the weight off your shoulders, Cheryl! It can be difficult to navigate issues like this on your own, so we’re glad she was there to help. Thank you for sharing!

Mar. 24th, 2025

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Lacie James

Several days ago I reached out to Boomer Benefits to get help with signing up for our Medicare and supplement plans. Gabe G. was awesome to work with. He was knowledgeable, efficient and most importantly, patient with my husband and me. He made the process so easy and it is comforting to know Boomer Benefits will be there to help with any problems we may have with Medicare in the future.

3 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Lacie! We’re so happy Gabe was there to help and guide you through your options with your best interests in mind! Don’t hesitate to give us a call in the future!

Mar. 19th, 2025

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Stephanie Karrer

This morning I had an eye appointment. The provider said my medicare supplement plan did not cover the eye exam. However, according to my BCBS plan G, I do have one routine eye exam per year. I contacted Boomer Benefits as was connected with Risheena White in client services. Ms White immediately contacted BCBS and was told that, yes, my plan does include as an added benefit, one routine eye exam each calendar year. Although the provider still refused to help me, Ms White stayed on the line with me until I got back to my vehicle and did her best to cheer me up, as she could tell I was clearly frustrated. "Don't let it ruin your day," she said. Somehow, in that moment, that was just what I needed to hear. For me, Boomer Benefits, and more specifically, Risheena White, know what customer service is all about and I am so appreciative!

4 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Risheena! Thanks so much for sharing!

Mar. 14th, 2025