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8.2

Overall Score

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Alberto Santa Barbara County CA Santa Barbara, CA

Awesome service! Michelle W got us a better Plan D that we could of hope for. She was friendly and patient. We appreciate Michelle and Boomer Benefits for their high standards of customer excellence.

4 years ago Edited November 28, 2023

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Reply from Boomer Benefits

Thank you for sharing your experiences with several of our reps! We're so pleased they have been available to help you with finding plans, questions, and more. We greatly appreciate the kind words!

Nov. 23rd, 2021

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Joyce McCabe Denton, TX

We have been using Boomer Benefits since 2015, and are very pleased with the service we have received. Jasleen S. helped us this year by comparing plans for us and then walking us through the application process. We are grateful for our relationship with Boomer Benefits.

4 years ago

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Reply from Boomer Benefits

Joyce, thank you for taking the time to share your experience! We're so pleased Jasleen was able to assist you this year and guide you through the process! Thank you for trusting us, yet again, with your plans!

Nov. 17th, 2021

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Marilynn Shymanovitz Canton, MI

Our encounter from first call to completion with Janay F was excellent .She walked us through the application process seamlessly. She was efficient in all aspects, answering questions and returning calls.

4 years ago

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Reply from Boomer Benefits

That is great to hear, Marilynn! We're so happy to know how seamless she made the process!

Nov. 8th, 2021

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julio lopez Kissimmee, FL

Bill W was very corteous on time for return calls knowledgable and ready to answer questions a d vlear any doubts on my part. He kept me Informed of any developments with my application. An amazing insurance agent.

4 years ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback, Julio. Thank you so much for sharing your experience will Bill! He truly is amazing!

Nov. 8th, 2021

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Patty

Boomer Benefits is the best company to work with! I am very grateful and appreciative to Caleb B. He was sensitive and caring to my needs.He help me make the right decisions for my needs. I highly recommend this company.

4 years ago

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Reply from Boomer Benefits

We love to receive this kind of feedback, Patty! We're so pleased to know Caleb was there to assist you! We cannot thank you enough for the recommendation and kind words!

Oct. 28th, 2021

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Jennifer Rogers

I had excellent service with Courtney M for my Part D plan. She did an exceptional job and was very professional. I recommend Boomer Benefits very highly. They have excellent employees!

4 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jennifer! We're so pleased Courtney was able to help you with your Part D plan. We greatly appreciate the kind words and recommendation!

Oct. 28th, 2021

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HNF Avondale, AZ

Cheyenne K was the person who assisted me and she made the process easy, respectful, and comprehensible. Medicare plans are confusing and Cheyanne handled my questions professionally and fully.

4 years ago

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Reply from Boomer Benefits

We love to hear how easy our agents make this process! We know it can be overwhelming, so we're happy to know Cheyanne was able to help!

Oct. 28th, 2021

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Lois Reinemann Ponca City, OK

Spoke with Allyson G. today, and she was of great assistance in answering some questions about the policies purchased via Boomer Benefits. Love that Boomer Benefits does all the bulldogging! Thanks!

4 years ago

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Reply from Boomer Benefits

Lois, thank you for taking the time to share your experience with Allyson! We're so happy to hear she was able to assist you through this process!

Oct. 21st, 2021

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DAVE WHITEFOOT San Leandro, CA

Tyler W was so helpful in explaining benefits and made it easy to understand coverages. The whole on line process was easy. He was very patient, job Weill done and I would highly recommend Tyler and Boomer Benefits

4 years ago

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Reply from Boomer Benefits

We're so happy to receive this kind of feedback, Dave! Tyler truly is a great agent! Thank you for sharing your experience and the recommendation.

Oct. 25th, 2021

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Happy customer in Texas Navasota, TX

Chris W helped me find a new Medicare supplement plan, where i didn't have to get a referral for every doctor, and all my doctors were on the plan. He was knowledgeable. and spoke clearly. I highly recommend him!

4 years ago

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Reply from Boomer Benefits

That is so great to hear! We could not be happier knowing he was able to find you a plan that better fit your needs. Thank you for sharing this experience!

Oct. 21st, 2021

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Linda Southlake, TX

Love the service from Becca J at Boomer Benefits. She was tenacious in problem solving when my Supplemental plan G was not paying approved claims from Medicare. Saved me hours of being on the phone! Thanks Becca!

4 years ago

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Reply from Boomer Benefits

Thank you for the kind review, Linda! We're so happy to know Becca was able to help resolve the recent issue and saved you time!

Oct. 21st, 2021

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Gary Georgia Placitas, NM

My experience with Boomer Benefits and their Rep, Joey W was fast, easy, and seamless. I felt like everything was clearly explained and that I received the best benefit option for the money!

4 years ago

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Reply from Boomer Benefits

We could not be happier to receive that kind of feedback, Gary! It is wonderful to know Joey took his time to make sure he explained all the necessary information. Thank you for sharing!

Oct. 4th, 2021

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Norma Stoeve Dayton, OH

I did a lot of research on different companies and saw all the positive reviews on Boomer Benefits. My experience mirrored that of others and I'm more than happy with the service and help I received from Joey.

4 years ago

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Reply from Boomer Benefits

Norma, we could not be more pleased to know the reviews also mirrored your experience with our team! Thank you for sharing your feedback!

Sep. 22nd, 2021

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Matt S Aliso Viejo, CA

Rose K help me and my wife promptly and effectively with a questionable bill from a healthcare provider. She was extremely polite. Boomer Benefits is an amazing company. Couldn’t be happier.

4 years ago

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Reply from Boomer Benefits

Matt, we could not be more thrilled to know Rose was able to investigate this bill for you and resolve the issue. Thank you for sharing your experience!

Sep. 16th, 2021

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pac Washington, DC

Great help in applying for Medigap insurance, and also great help in getting problems, miscommunications, payments sorted out between Medicare and insurer. Janay was indispensable!

4 years ago Edited May 9, 2022

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Reply from Boomer Benefits

We are so thrilled to know your experience is exactly what we said we can do for you! Thank you for coming to us and trusting in us when it comes to Medicare claims and moving. We work hard to do what we do and we are determined to make sure you are never dealing with issues alone. Thank you for your review!

Sep. 22nd, 2021

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Bill Hoddy Phoenix, AZ

Skye E is fantastic to work with. Making the Medicare application process very smooth with step by step instructions. I highly recommend him when you contact Boomer Benefits!

4 years ago

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Reply from Boomer Benefits

Bill, thank you for sharing this feedback! We are so pleased Skye made the process smooth and easy as you finished this process. Thank you for the recommendation!

Aug. 30th, 2021

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Mary Ann Wowak Macungie, PA

Billy W with Boomer Benefits was VERY helpful with our Medicare sign up. He was very informative & patient in answering my questions. His assistance facilitated the entire process!

4 years ago

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Reply from Boomer Benefits

We are so thrilled to receive such positive feedback, Mary Ann! It is wonderful to know how helpful Billy was during this transiton.

Aug. 23rd, 2021

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Chris A Owensboro, KY

Tina did a great job helping our parents sign up for Medicare Supplement Insurance. She was patient, knowledgeable and has a great sense of humor. We would recommend Boomer Benefits and ask for Tina!!

4 years ago

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Reply from Boomer Benefits

Chris, thank you for taking the time to share your experience! We are thrilled Tina was able to assist your parents with their enrollments. Thank you for the recommendation!

Aug. 18th, 2021

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Brian Lansee Detroit, MI

The provided very good service in helping me select and sign up for both my medicare initial coverage and supplement and prescription plan, I recommend you discuss your needs with the. Darla and Alyssa helped me.

4 years ago

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Reply from Boomer Benefits

Brian, thank you for taking the time to share your experience with our team! We are pleased to know Darla and Alyssa were so helpful with your enrollments.

Aug. 17th, 2021

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N. Patrick Hayward, CA

I worked with Chloe and Alissa. The are knowledgeable and very helpful. I have recommended them to several of my friends and family for the next time they can change their plans.

4 years ago

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Reply from Boomer Benefits

We cannot thank you enough for the recommendations! We are so pleased our team was able to help you find the right plans for your needs. We will pass along the kind words!

Aug. 11th, 2021

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Ann Piccione Challis, ID

Fabulous company. I am a retired teacher from Illinois - living in Florida and Wisconsin. Paulette D was great helping me with my plan and decisions for my medigap coverage. Highly recommend.

4 years ago

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Reply from Boomer Benefits

Ann, we could not be more thrilled to know how helpful Paulette was with finding the right plan for your needs. Thank you for the recommendation!

Aug. 10th, 2021

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Jeff Cerar Sherman Oaks, CA

I received excellent service and fantastic help from Tyler W. at Boomer Benefits. I'm all signed up! 100% top recommendation! Can't say enough positive input about my experience! Tyler rocks!

4 years ago

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Reply from Boomer Benefits

Jeff, we could not be happier to receive such positive feedback! It is wonderful to know Tyler was able to assist you with your enrollment. Thank you for the kind words! We will pass them along.

Jul. 29th, 2021

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KP Spring, TX

Juliette T. of Boomer Benefits was a great help in setting up my drug plan. She was courteous and very knowledgeable and answered all of my questions. She made the entire process easy and pain free.

4 years ago

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Reply from Boomer Benefits

We could not be more pleased to receive that kind of feedback! We are thrilled to know Juliette was so helpful during the Part D process. Thank you for sharing!

Jul. 19th, 2021

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Glenda Cervantez Alamosa, CO

Paula Dodd was so helpful to help me with my insurance needs explained coverage in full details I would highly recommend Paula Dodd for assistance health insurance she was great

4 years ago

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Reply from Boomer Benefits

Glenda, that is wonderful to hear! We are pleased to know she was able to help you find the right coverage for your needs. Thank you for your feedback!

Jul. 8th, 2021

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gjb Alpharetta, GA

Cheyanne K helped resolve a confusing issue involving a discrepancy with information posted on the medicare.gov website. She made several calls and then conferenced me in so we could further clarify the issue.

4 years ago Edited September 14, 2021

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Reply from Boomer Benefits

We are thrilled to hear our resources were so beneficial as you approached your enrollment. It is wonderful to know you gave us a call and Ally was able to assist you with choosing the right plan for your needs. Thank you for your review!

Jul. 8th, 2021

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David Lanier Macon, GA

Boomer Benefits provided friendly, knowledgeable information about Medicare. Paulette D was a tremendous support in helping us make the best decision for a supplemental policy and plan D.

4 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, David! We are happy to hear Paulette was there to help you through the enrollments!

Jun. 21st, 2021

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Deb Edge Clover, SC

No patronizing or condenscending comments or attitude because I asked for help plowing through the ocean of plans and options available for Medigap. Jess Lewis was outstanding. Can she get 10 stars? 5 just isn't enough.

4 years ago

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Reply from Boomer Benefits

We are so thrilled to hear Jess was there to help! We know it is not easy navigating through the options. Thank you for taking the time to share your feedback, Deb!

Jun. 21st, 2021

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mira stojcevski Clinton Township, MI

My Agent Cloe L, was so knowledgeable, patient, caring, and efficient. She explained everything, clearly so that understood my options. Enrollment was a piece of cake. I felt like she made my experience amazing.

4 years ago

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Reply from Boomer Benefits

Mira, we are so pleased to hear that! It is important to us that our clients feel comfortable with their decision. We are happy to know Chloe provided such great assistance with the enrollment.

Jun. 21st, 2021

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Kerry Toomey Alachua, FL

Thanks to Jayme L and Boomer Benefits my wife and I were able to get into supplemental plans that are affordable and hassle free due to Boomer Benefits guarantee of service after the sale.

4 years ago

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Reply from Boomer Benefits

Kerry, we are thrilled to hear Jayme was able to get you and your wife into cost-effective supplement plans! Thank you for sharing your experience!

Jun. 11th, 2021

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Don Mori Broomfield, CO

First, like to foremost thank Client Customer rep Becca J in keeping me informed on status of this case with Anthem and until is finally closed per customer approval. Thanks, Don

4 years ago

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Reply from Boomer Benefits

Don, we are pleased to know the issue has been resolved and that Becca was there to help every step of the way!

Jun. 11th, 2021

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Marianne Bonner Philadelphia, PA

I have been working with Caleb B and it has been a very positive experience. Very knowledgeable and an excellent and accessible resource regarding Medicare questions. Very satisfied with Boomer Benefits.

4 years ago

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Reply from Boomer Benefits

Marianne, thank you for sharing your feedback! We are so happy to hear Caleb has been available to help answer your questions!

Jun. 11th, 2021

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MrRoss Dallas, TX

Ryan talked us through the whole process of switching our Medicare supplement. He was patient, knowledgeable, and had a great sense of humor. It was the most painless insurance purchase experience we have ever done.

4 years ago

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Reply from Boomer Benefits

That is wonderful to hear, Mr. Ross! We love to get that kind of feedback from our clients. Thank you for taking the time to share your experience with Ryan. We are pleased to know it was a smooth process for you.

Jun. 1st, 2021

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Alyssa is the best! Venice, FL

Alyssa was fabulous! She talked me through everything! She is smart and knows what is best for her clients! I really appreciated her kindness and expertise! Alyssa E deserves a raise!

4 years ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Alyssa! We love to hear this positive feedback from clients and Alyssa truly is wonderful at what she does. We are so pleased to know she was able to assist you!

Jun. 1st, 2021

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rhorgan

I had a claim refused and reached out to Malaquia Brown at Boomer Benefits from customer service who took the case. She worked with the providers on my behalf and I received a full refund. Great service and very impressed

4 years ago Edited December 9, 2024

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Bill. He truly puts his clients first and does everything he can to make sure they are well taken care of. We cannot thank you enough for the recommendation!

May. 10th, 2021

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Judith Hendler ,

The Boomer Benefits staff is knowledgeable, kind, and patient. They helped me to select the right health insurance and prescription benefits plans for me. I will recommend Boomer Benefits to my friends.

4 years ago

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Reply from Boomer Benefits

Thank you for your feedback, Judith! We're happy our team could provide all the assistance needed to get your benefits in place. We will share the kind words with our team.

Mar. 11th, 2021

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Howard Bland Ft. Pierce, FL

Ally N. is and was very in tune with my needs and is an expert in customer relations. She helped with my wife's Medicare selection process and mine as well. Many thanks to Ally N.

4 years ago

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Reply from Boomer Benefits

Howard, we greatly appreciate your feedback! Thank you for sharing your experiene with Ally. She is a wonderful asset and we are pleased to hear she helped both you and your wife.

Mar. 10th, 2021

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Anita Bauer Denver, CO

Exceptional responsiveness, and understanding of what we are trying to achieve. Very good follow up and communications! Alyssa always contacts us before we have to call her...great organization.

4 years ago

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Reply from Boomer Benefits

That is such a wonderful review, Anita! We are so pleased to hear such positive feedback from your experience. Thank you!

Mar. 10th, 2021

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David Rich Bluffton, SC

Alyssa of Boomer Benefits was very knowledgeable and helpful in selecting my prescription plan. Since I was leaving an existing plan Alyssa took extra time to check on issues to ensure the transition was seamless.

4 years ago

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Reply from Boomer Benefits

David, thank you for your review! We are pleased to hear Alyssa took the extra time needed to make sure you were taken care of.

Mar. 10th, 2021

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Debbie Brown

Barbara at Boomer Benefits was outstanding !

2 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Sep. 22nd, 2025

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Ralph Hess

America did a great job in getting a Medicare denial for my Bipap appealed

3 months ago

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Reply from Boomer Benefits

Ralph, we are pleased that America could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Sep. 4th, 2025

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kaylynn

kaylynn was a great help she was very friendly and all the answers i needed

3 months ago

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Reply from Boomer Benefits

We are happy to know Kaylynn could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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John Degan

Amber P. did an awesome job resolving a $900 anesthesia bill that I received.

3 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, John! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 28th, 2025

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Jeri Henderson

Great Company... very knowledgeable and helpful. Claire Hall is fantastic!

3 months ago

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Reply from Boomer Benefits

We are happy to know Claire could be helpful. Thanks so much for your review!

Aug. 15th, 2025

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R Kennedy

Chris G in the claims department has excellent customer service skills. R Kennedy

4 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jul. 23rd, 2025

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Patti M

I was very happy with my service from Claire H for my Part D application. Thank You, Patti M

5 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 25th, 2025

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Carolyn Smith

Stephen A was very helpful in finding me a most cost effective plan to meet my needs.

5 months ago

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Reply from Boomer Benefits

We are happy to know Stephen could be helpful. Thanks so much for your review!

Jun. 18th, 2025

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Danny Warren

Kendra G did a great job to support us. She found options that fit our need and request.

5 months ago

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Reply from Boomer Benefits

So happy to hear that, Danny! Thanks for sharing your experience with Kendra.

Jun. 13th, 2025

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Lisa Bone

David L was so very helpful and knowledgeable. He made the experience very smooth and easy!! Would highly recommend

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that David could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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Jeff Birkelbach

Craig B navigated me through the supplement process and autopayment. Craig is very knowledgeable and helpful.

6 months ago

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Reply from Boomer Benefits

We are happy to know Craig could be helpful. Thanks so much for your review!

May. 15th, 2025

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Ellen Odonovan

Andrew L.'s customer service was awesome!!! He helped me with a deductible and billing problem!! Thanks again! Ellen

7 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

May. 5th, 2025