Name: Life Alert
Rating: 4.9

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T J Anderson

The agents are arrogant, not really interested in subject. When I showed displeasure they were nasty. Slow to answer. They are terrible. Previously had mobile alert mistake to change. Will be happy when contract ends.

8 years ago

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Doris Annick

The contract is for three years. They will not let you cancel unless you die. The monthly charge is very expensive.. I live in a retirement community. I advise people not to use this service.

8 years ago

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William wright Wakefield, RI

I had a malfunction of their system, and I can only describe their response as RUDE. Also there are other systems with more features for less money. When my son signed up, they did not explain it was a three year contact.

8 years ago

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Pam

Pretty quick k & easy … Seems like a good service.

6 months ago

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Raymond

Just got it ordered so not sure. Susie was very helpful

6 months ago

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Janis Harder

Very helpful in setting up equipment and getting started

7 months ago

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Rick

The wrist ban should be updated it is too hard to get on.

7 months ago Edited May 1, 2024

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Dale Flor

Bonnie helped set everything up and she was excellent!

8 months ago

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Sharon Searfoss

Great customer service. Robin is wonderful!

9 months ago

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Marla Summers

Jennifer way to go! Life alert was way to set up!

9 months ago

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Cheryl Powell

The setup was very easy. Elizabeth was great.

9 months ago

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Daphne Hill Chicago, IL

Scot was a very helpful no-pressure salesman

9 months ago

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Julie Peters Paterson, NJ

EVERYONE is so polite, patient and knowledgeable !

9 months ago

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Leo Gendreau West Hartford, CT

Great and fast service. Very friendly and courteous

9 months ago

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Peter F

Very easy Great staff A pleasure to talk to.

9 months ago

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Melissa

Easy to use. Helpful customer service and support.

9 months ago

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Carolyn Brown Eugene, OR

All thorough; each professional. Pleased

9 months ago Edited March 8, 2024

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Lisa Davis Detroit, MI

The representative was kind and helpful

9 months ago

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Rebecca Reed Wichita, KS

Everyone was very helpful and courteous

9 months ago

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Neil Brownlee Sagaponack, NY

Very polite and efficient. Ingrid made set-up smooth

9 months ago

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Valerie Monds

Five stars.step by step with me very patient

9 months ago

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Deborah Parham Detroit, MI

Very easy to setup. All of my questions were answered.

9 months ago

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Mary Schneider

Service was great! Friendly help and easy instructions!

9 months ago

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Joyce

The dispatchers made setting it up very easy.

9 months ago

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Christine Hart Minneapolis, MN

The friendly service. The people were great

10 months ago

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Suzanne Patrick Buffalo, NY

Great help. Very compassionate and helpful.

10 months ago

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joe brown

Its a great product and great service and very nice people

10 months ago

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Roger Storman Riverview, FL

Step-by-step guidance and genuine concern for wellness

10 months ago

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Diane Connell Conway, SC

All went like clock work. Smooth, professional

10 months ago

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Cindi

Representative was very patient and helpful

10 months ago

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madelene Cameron Bristol, CT

She was very friendly and knowledgeable

10 months ago

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Chris Heidel Honolulu, HI

I enjoyed my experience, everyone was so helpful

10 months ago

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sandi calhoun Spring Hill, FL

Everything was clear and my question were answered

10 months ago

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Dorothy Lane Candler, NC

Excellent communication. Very easy setup.

10 months ago

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Paul Bessey Peoria, IL

Great service, nice people Would recommend

10 months ago Edited February 12, 2024

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Carla Bauer Portland, OR

Aliyah was very helpful and very patient.

10 months ago

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Ron Kerns Reading, PA

Austin was very courteous. Very knowledgeable

10 months ago

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Jacob Toney Riverside, CA

Very good customer service. Everyone was extremely helpful

10 months ago

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William Murry Perrysburg, OH

They were all great. Very knowledgeable and to the point.

10 months ago

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Janette Jankauskas Greybull, WY

Liked the "double checking". People were helpful!

10 months ago

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GinnyDougan Brooklyn, NY

The setting up of and customer service was excellent.

11 months ago

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Maribel Corredor San Diego, CA

I liked the way Julie explained how Life alert works.

11 months ago

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Lisa Sexton Athol, ID

The representative was exceptionally helpful.

11 months ago

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char brickman Dayton, OH

Very helpful and informative people are very friendly

11 months ago

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Heidi Schaal Oneida, NY

It was very easy to set up and everyone was very helpful!

11 months ago

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Kathy Peed Washington, DC

Lenny was great. Courteous, kind and knowledgeable.

11 months ago

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Yahoo Pass Christian, MS

Ingrid was very helpful and very nice Thank you very much

11 months ago

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Mamie Wiggins Flushing, MI

Easy to install. Expect to be pleased with this device

11 months ago

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Tim dudley Houston, TX

The lady we talked to was very nice and helpful

11 months ago

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Terry Luehring Devils Lake, ND

Service reps were VERY helpful and informative.

11 months ago