Name: Life Alert
Rating: 4.9

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Patrick Gordon

Love the service, Nadine was great for service

8 months ago

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Ron Long

Very nice and polite. Explain every thing

8 months ago

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Mickey Basil

Very simple to set up! Customer service was wonderful!

8 months ago

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Chris

She did a great job helping me set it up

8 months ago

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Grace Truman

Very informative and patient. Gave very good directions

4 months ago

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D Rowe

It offers a way for dad to communicate if something goes wrong.

8 months ago

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Clara DiTommaso

Very informative and looking forward to use the helpful features

9 months ago

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Jacob Suggs

It was quick and easy to set ups Jennifer was super helpful! Thanks Life Alert

9 months ago

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Melanie Mosing Prairieville, LA

Amazing help! Very easy setup and Ingrid was helpful and professional.

9 months ago

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kim spencer Woburn, MA

Everyone one was amazing and made it so easy for us to set it up!

9 months ago

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Kelly Como MA

Very helpful and very informative. Was very patient on the telephone for setup

9 months ago

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Sally Schaller Dodgeville, WI

Jennifer was super helpful and friendly during the installation process!

9 months ago

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Brian Master Euless, TX

Matthew was outstanding and very thorough. High recommend Life Alert.

9 months ago

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Simone Echeguren

Wonderful experience!! Would recommend to anyone home alone!

9 months ago

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Kathy Monfelt Salem, OR

Very helpful and friendly. Very knowledgeable and patient with us.

9 months ago

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Judy George West Chazy, NY

Everyone was very helpful in getting everything set up. Thank you!

9 months ago

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Kathy Fairfield, OH

Thank you. Derrick was very helpful and I appreciate the time he took with me.

9 months ago

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Cynthia Davidson Suffolk, VA

Very knowledgeable, and kind, Also very professional. Thank you so much.

10 months ago

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Mary Saint Charles, IL

We had some difficulty with one of the buttons and she got it resolved quickly

10 months ago

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Valerie Keener TX

Marie was great! She explained everything well and was very patient!

10 months ago

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Mark Dunlap Greenville, NC

It has easy set up with a lady staying on the phone until entire process is done.

10 months ago

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Patricia Dorwin Indianapolis, IN

Cassidy, who talked me though the set up was delightful and very understanding.

10 months ago

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Adria Gentry Barrington, IL

It’s easy to use.’ The representative helped me activate all my equipment.

10 months ago

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Brenda Baustian Evansdale, IA

Marie and everyone I’ve spoken with has been absolutely wonderful

10 months ago

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Amy Zajack Detroit, MI

They were very helpful with easy instructions on the walk through.

10 months ago

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marie benoit

Everyone I talked with was very pleasant and patient with me

10 months ago

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Heather Aviles Midland, MI

very helpful and patient. I got flustered and she handled it well.

10 months ago

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Dianne Windsor

I love all the equipment with a variety of ways to get help when needed

10 months ago

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SB

Jennifer was amazing! Made the activation process super easy.

11 months ago

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Mary Ann Malicki Angola, NY

Marie was very very nice Everyone was nice and very patient

11 months ago

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James Hayes Summerville, SC

Thoroughly done just had a problem at times with the connection making hearing clarity difficult.

11 months ago

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Carol Bucklin Pittsburgh, PA

The customer support that I received!!! Marie was phenomenal!!

11 months ago

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Life saving life alert Osceola, IA

Both calls were perfect. Both advisors were very thorough and professional

11 months ago

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Brenda Dunkirk, NY

Very personable and knowledgeable. We appreciated her help.

11 months ago

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Amanda Randolph Parkville, MD

The attempts to activate the alert. I liked the team approach.

11 months ago

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Michael Boos

Very professional and courteous answered all calls immediately good overall experience

2 weeks ago

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katrice johnson Detroit, MI

They were so nice very helpful and and professional! It made me feel at ease 😌

1 year ago

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Laurie Carson Jacksonville, AR

Everyone that i have had contact with from start to finish in this process has been great..

1 year ago

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Vicki Ward CA

Actually talked to a knowledgeable and courteous staff. That was very refreshing.

1 year ago

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Maria Lopez Yuma, AZ

I like how fast, easy and clear it is to install. The rep Carmen was very nice. Thank you

1 year ago

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Yvonne Johnson Birmingham, AL

Very easy to set up. I really liked talking to people instead of using an automated system.

1 year ago

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Andi G

I have a very good experience all were very nice and very professional representatives

1 year ago

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Bill Weltman Queens, NY

Ease and speed of getting the order placed and how soon the equipment should arrive.

1 year ago

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Guss Ford Phoenix, AZ

Rescued my grandfather when he had an accident. Without them I'm not sure what would have happened.

1 year ago

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alex krooz Brielle, ZH

Great value and gives us peace of mind when we are alone, glad we have this service

1 year ago

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James Van Nuys, CA

Thoughtful and caring staff who worked quickly and looked to my comfort at all times.

2 years ago Edited August 19, 2022

Reply from Life Alert

Dear James, thank you very much for your kind words. We provide comfort and peace of mind for over 35 years now. We are happy to help!

Dec. 22nd, 2022

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Shary Chagrin Falls, OH

My unit is not working. I don’t know why it just stopped working! I called the company to report it and was told they are only available Monday thru Friday, 8-5. It is Saturday...so I’ll try not to fall! What a bunch!

6 years ago

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Mary C. Oliver

Worst experience in my 77 years. High pressure. Take advantage of the elderly. Dishonest. Customer Service is horrible. Downright rude. Scam artists. This company is in business of ripping off clients. They lie!!

7 years ago

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Rita Kleinman West Mifflin, PA

Have used for several years, husband and I. Excellent customer service. Would like to see auto fall detection capability. Otherwise very pleased.

7 years ago

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Sparky

Very hard to cancel if under the 3 year contract. You had to proof why you want to cancel if going to a nursing home or death not because you found a cheaper and better company or you will pay a penalty.

7 years ago