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LAST UPDATED: September 16th, 2021

Byte is a clear aligner company that offers remote treatment to customers who need minimal to moderate dental alignment correction. In December of 2020, Byte was acquired by Dentsply Sirona, one of the largest dental equipment providers in the industry.

Created by world-renowned celebrity cosmetic dentist, Dr. Jon Marashi, Byte's Smile Science technology designs a personalized smile. The proprietary Byte Aligner System also includes HyperByte™, which cuts treatment time in half and reduces any discomfort that can be associated with tooth movement during orthodontic treatment. We believe customers can expect a positive experience when working with the byte team and its customer support.

Keep reading our Byte review to learn more about the pros and cons of choosing Byte or go directly to Byte reviews.

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Why Byte Is Our Top Pick

Byte has earned an impressive star rating on our site with more than 4,800 verified customer reviews. Over 95 percent of reviewers gave Byte a four- or five-star rating. According to customers, Byte excels in providing prompt customer service and affordable treatment plans. The company offers a guarantee for its impression kit, aligners, and lifelong treatment results. With an established history of quality care, customers can choose Byte knowing that their straight smile is backed by a lifelong satisfaction guarantee. 

What Customers Are Saying

The majority of Byte reviews reveal happy customers who have nothing but praise for the company and Byte aligners. Customers were not only pleased with the treatment time, low cost, and straightforward process, but they also highly praised Byte's customer service team. Many customers felt that the customer service representatives were responsive, personable, and knowledgeable.

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Customer Review: Sagar from Seattle, WA

"I had researched about a lot of teeth aligner companies and finally went with Byte because of its most number of positive reviews. And, I'd say that I'm very happy with my choice. I can really see the results. The gaps in my teeth are almost gone. Their team is very responsive and they regularly checked in with me about my progress. I'd surely recommend Byte to anyone."

How Does Byte Work?

You no longer need to worry about scheduling time out of your busy routine to go to the orthodontist. Byte’s clear aligner treatment can be completed anytime from the comfort of your home. Byte uses clear plastic device technology custom made to fit your teeth. These invisible teeth aligners will gradually move your teeth resulting in a straighter smile.

Getting started with Byte only takes a few minutes. You can first determine if you are a good candidate for invisible braces by taking Byte’s online questionnaire. Keep in mind that Byte works best for those with minor to moderate alignment and bite issues. If you have major alignment issues or need to correct your bite, you may need in-person orthodontic treatment.

The second way Byte ensures that you are an eligible candidate is through an impression kit. After the impression kit is completed and sent back to the lab, you can approve treatment and wait to receive your custom aligner box. Keep reading below to learn more about the essential steps in straightening your teeth with Byte.

Take the Online Questionnaire

The online quiz will ask you a series of questions about your current teeth conditions such as spacing and crowding. The quiz takes less than a minute to complete. You will receive your results by email.

Complete the Impression Kit

Start by mixing the molding putty and placing it into the impression tray to create impressions of your teeth. Repeat this step four times until you have two impressions of the top and two impressions of the bottom. Once you’re finished creating your molds, send the teeth impressions back to Byte in the prepaid shipping box. You’ll also need to take pictures with the smile stretcher to help Byte’s professional team determine if you’re eligible for invisible braces.

Byte teeth aligners are designed to help people who need minor to moderate alignments. If you have crooked teeth, crowded teeth, or simply need a minor bite correction, Byte is an excellent option to get straight teeth.

If you're not a candidate for Byte, the company will refund you the full price of the Byte impression kit.

Approve Your Byte Treatment Plan

A licensed dentist or licensed orthodontist will review your molds and determine the best course of action. The molds are used to generate an interactive 3D model of what your teeth look like and what they will look like after treatment. Byte will then determine if you’re a good candidate for clear aligners.

The Byte team will also look at your pictures to decide on a plan that matches your facial structure. Byte is also the only invisible braces company that evaluates your facial structure to create your smile plan, also known as smile science. This is a detailed system created by Dr. Marashi who has worked with several well-known Hollywood stars. The smile science ensures your smile looks symmetrical in comparison to your face.

You’ll have a chance to review the customized treatment plan and respond with any questions you may have.

Follow Your Aligner Plan

Customers who are approved for treatment will receive their Byte clear aligners a few weeks later. Byte's aligners are made of a BPA-free, highly transparent, medical-grade, polymer film. Byte even boasts that its aligners are high impact, tear-resistant, and 88 percent more stain-resistant than other aligners.

Each aligner set comes with a designated number to indicate the sequence of use. Start with step number one and continue to change out your aligners every week, unless otherwise directed. If you use the HyperByte daily and follow the recommended wear time, you can expect to stay on track with your treatment schedule.

Hold onto all of your past aligners steps just in case you need to return to a previous week.

Wear Your Retainers

Continue to wear your last step until you receive your retainers in the mail. Byte includes a free pair of retainers with the purchase of an aligner kit. Byte recommends that you wear your retainers for 22 hours a day for the first few weeks. Then you can transition to wearing them just during the night.

You can expect to wear your post treatment retainers as long as you want to maintain your straight smile, that means the rest of your life if you want lifetime results. You can purchase additional retainers through the Byte website every six months.

Products and Pricing

All-Day Aligners ($1,895 or $83 per Month + $349 Deposit)

Byte offers its standard all-day aligner packet for those who don’t mind wearing aligners during the day. The All-Day Aligners must be worn for at least 22 hours a day ― only being taken out to brush, floss, or eat. This option provides the shortest treatment time available. Customers who choose the all-day aligners can expect a 3–4 month treatment plan. The HyperByte technology is another key ingredient that makes the short treatment length possible.

The All-Day Aligners cost $1,895 with a single payment. You can also choose to finance the purchase for $83 per month for 29 months (after a $349 deposit).

Byte at Night ($2,295 or $99.56 per Month + $449 Deposit)

Byte now offers a treatment plan in which customers only need to wear their aligners at night. This is a notable and exciting new offering, as many consumers don't love having to wear their aligners throughout the day, including having to take them out and clean them anytime they eat or drink anything besides water.

These at-night aligners are made with a grind resistant polymer material and are slightly thicker than Byte's day-wear aligners. Consumers who go with this Byte-at-Night option will need to wear their nighttime aligners a minimum of 10 continuous hours. This treatment plan also takes 2–3 months longer to complete compared to the all-day aligner plan. If you have a more moderate case of misalignment, you may not qualify for Byte at Night.

The at-night treatment plan is also slightly more expensive, costing a single payment of $2,295, or $99.56 per month for 29 months (after a $449 deposit) if doing a monthly payment plan.

HyperByte Tool (Included in the Aligner Treatment)

The HyperByte device is the company's exclusive dental movement acceleration device. High frequency vibrations or (HFV) uses soft micropulses that transmit through the roots of the teeth to the surrounding bone. According to Byte, this type of therapy can reduce discomfort and will seat the aligners better around the teeth. This will improve aligner traction, create more accurate teeth movement, and decrease treatment length.

Research shows that this type of technology has been proven and used for years by orthodontists selling it to their patients for as much as $900 a piece. Only Byte includes this FDA-cleared technology free for its customers.

Byte Protection Plan ($649 or $779)

Customers who purchase an aligner kit can add a Byte Protection Plan™ to their treatment. This offers additional financial protection in the event that you lose or break an aligner. If you have the protection plan, you will not be charged for a replacement aligner (up to $2,000 in value). You will also receive a new retainer every six months for the next five years. The Byte Protection Plan™ costs $649 for all-day aligners and $779 for at-night aligners.

Retainers (First Pair Free + $129 per Replacement Pair)

Very few invisible aligner providers include the value that Byte does. Byte offers a free pair of retainers to customers. Other invisible braces companies charge up to $99 for a pair of retainers that last only six months.

If you decide to use Byte retainers, you should plan on spending money to upkeep your smile. You’ll need to replace your retainers at least once a year to maintain your Byte for Life guarantee. A set of Byte Retainers cost $129.

You may want to look into other retainer alternatives or budget for new retainers every year. This may be an unexpected cost for some.

Whitening and Cleaning Solution (Free with Kit)

Byte also includes a bottle of BrightByte 3-in-1 premium teeth whitening foam, breath freshener, and teeth aligner cleaner for free. Because teeth alignment requires customers to wear aligners all day, Byte wants to help customers have a whiter, brighter smile at the same time.

Byte recommends cleaning the aligners immediately after taking them out to prevent them from looking cloudy or discolored. However, Byte advises customers to clean the aligners with the BrightByte whitening gel that acts as a teeth whitener/foam cleanser and not to use other whitening products as they can damage the aligners.

Replacement Equipment (Varies)

Besides purchasing a treatment kit, you can also shop for replacement equipment on Byteme.com if you misplace or run out of a certain product. You can purchase more BrightByte for $20 if you run out during treatment. You can also buy other accessories such as the aligner case, HyperByte replacement mouthpiece, a HyperByte charger, the HyperByte, and extraction tool. All of this equipment is provided in your aligner kit. You can also buy retainer replacements that last about six months.

Treatment Details

Average Treatment Length (3 to 6 Months)

The clear aligner system is not only less expensive than traditional braces, but it also speeds up overall treatment. Though the duration of treatment will vary case-by-case depending on several factors, including the extent of the individual customer's alignment needs, Byte offers one of the quickest teeth-straightening programs.

Consumers can also expect a faster treatment time if they're following Byte's recommended guidelines:

  • Wear the Byte invisible aligners as much as possible, only taking them out to eat or drink
  • Use the aligners on both the lower and upper teeth
  • Order replacement aligners immediately if one gets lost or damaged
  • Switch aligners every week

Because of the company's HyperByte technology, customers typically finish the program in three months.

Paying for Treatment

Byte as a few different payment options. Customers can pay the full cost upfront or they can choose a monthly financing option through Bytepay™, Byte’s all-new 100 percent guaranteed approval rate payment plan with no credit checks. The contract length for Bytepay™ is 29 months.

Unlike several other invisible aligner companies, Byte offers multiple financing options that are inclusive to all financial situations to get the best possible monthly payment. Or customers can finance their invisible aligners through Byte's financing partner, Affirm. Byte accepts all major debit and credit cards including Care Credit.

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Highlight: byte accepts multiple forms of payment, including dental insurance.

Customers can use their dental insurance, as well as their HSA or FSA debit card to pay for treatment.

Customers can also pay for their purchases with Splitit. Splitit is a global payment solution that allows shoppers to split the final cost into interest-free monthly payments. Currently, Byte offers 3-month or 6-month payment options with Splitit. There is no application process with Splitit; customers receive instant approval using their existing debit/credit card level.

Guarantees

Byte has a satisfaction guarantee for those who complete their entire treatment. In order to qualify for this guarantee, you must keep all your aligners, wear your aligners as directed, use the HyperByte daily, and upload photos as prompted by your account. If you aren’t satisfied with your treatment results, you can submit a request for the Byte team to reevaluate your results. The team may approve additional aligners at no additional cost.

Byte also guarantees your smile with the Byte for Life guarantee. That means that if your teeth move out of alignment after going through the Byte treatment, Byte will cover the cost to straighten them.

However, you should read over the guarantee fine print before starting your treatment process. You must wear your retainers as directed and replace them as needed. Byte does not cover teeth affected by outside circumstances or that have had significant dental or orthodontic work.

Promotions and Discounts

Get paid for referring your family and friends to Byte. You can receive a $100 dollar online gift card for each family or friend that purchases an aligner kit with your unique link. Your friend will receive 75 percent off their impression kit and $100 off their aligner treatment.

Byte offers additional benefits to those who serve in the military. Traditional orthodontic treatment has been out of the question for men and women serving the country. However, clear aligner treatments offer the perfect opportunity for military personnel to straighten their teeth even while they are deployed. Active and retired military personnel can receive $150 off their treatment if they choose to pay in full.

If you are a college student, you may also qualify for additional discounts. Email Byte to learn more about this discount.

Customer Service Options

Byte provides four different ways to contact customer service: text, call, Facebook Messenger, and email. You will also have a personal Byte advisor who can be a point of contact through the process. You can reach the Byte customer support team during regular business hours. Many customer reviews mention a positive experience with support staff during treatment.

The Bottom Line

Byte is the highest-ranked company in the industry. The Byte for Life guarantee ensures that customers will have a straight smile for the rest of their lives ― this guarantee is practically unheard of in the invisible aligner industry. While some companies will offer a 30-day guarantee, they usually only cover the impression kit. Byte includes retainers, cleaner, and whitening products in its overall price, a perk not seen in many other invisible aligner companies.

Additionally, Byte does not require a downpayment on its monthly financing option through Affirm. Customers can also choose a monthly financing option at 0 percent APR through Byte’s various financing partners.

Another attractive feature of Byte's service is its HyperByte® technology, which reportedly cuts alignment time in half; this technology is included free as part of the treatment.

Byte customer reviews praise Byte's customer service team and many customers are pleased with how easy the entire straightening process is with Byte. Customers were also happy with the variety of payment options. Being able to pay upfront, through an HSA or FSA account, or by financing, is a huge plus for many consumers.

While Byte has slightly higher prices than several other invisible braces companies, we recommend customers use Byte because of the quality and range of service it provides, as well as the value of the time savings with faster results from its HyperByte technology.

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Featured Review

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Janel ! Knox, IN

I tried SDC and failed with it because their customer service was terrible and the retainers were so thick, painful and the treatment was over a year to complete. After three years, I decided to try again but this time I tried Byte. I picked them mostly because I saw I could get a straight smile in 11 weeks. I am so far beyond impressed with Byte. My treatment plan is 11 weeks, I am able to talk with these retainers in (they are thinner), the discomfort isn't too bad and their customer service has been amazing! Their packaging is above and beyond and they offer great products to go along with your treatment plan such as whiting supplies, hyperbyte and more. I never once had a difficult experience with byte and I am beyond impressed and pleased. They make me feel like I am not doing this alone.

1 year ago

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Thanks for giving byte a chance for the second chance at your smile, we got you!

Jan. 19th, 2020

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Angelina Skerritt Washington, DC

I absolutely loved - and still love Byte! Their team made sure that I had their support every step of the way. The process was quick, easy and affordable considering all of the sweet benefits! Even though my treatment is done, they managed to send me a free retainer and follow up post-treatment! Byte gave me my confidence at a price j couldn’t refuse.

1 year ago

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Reply from byte

We're so happy to hear you're happy with your results, Angelina! We've got you covered, always <3

Apr. 9th, 2020

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Rylee E. Hilo, HI

The impression kit was fast and the instructions were easy to follow. If you have any questions or concerns, the Byte team were always so quick to respond. The aligners came in quickly after I sent in my impression kit and I live in Hawaii! Shipping usually isn’t fast when it comes to where I live. You’ll see results fast as long as you follow the directions and use the hyper-byte daily. You will experience some discomfort because your teeth will be shifting but using the hyper-byte will fix that! I used to have braces and I never wore my retainers. I really regret not wearing them, I became somewhat insecure about my smile. I’m still on the treatment but I can’t wait until I get my smile back to the way it was.

3 days ago

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Reply from byte

Rylee, thank you for taking the time to review your experience. We agree it is so important to follow the treatment guidelines to see the results you want! We can't wait to see you show off your new confident smile😁

Sep. 15th, 2021

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Jenn Eureka Mount Dora, FL

I had a small gap between my front 4 teeth that always bothered me. Then I found myself home from work on maternity leave and a friend was talking about her experience with Bytr and I thought I should check it out. I’m glad I did! The product and process was fast, simple, and effective. And an added bonus was some weight loss from those pregnancy lbs since the retainers are in I did less snacking.

3 days ago

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Reply from byte

Thank you for the great review, Jenn. We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We are happy to hear that has been your experience! We can't wait to see your new smile😊

Sep. 15th, 2021

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charlzclide pidoy San Leandro, CA

i rate Byte 5 stars cause i used to be insecure of my smile my whole life, i used to cover my mouth when i laughed lol. the process with the impression kit was easy and only took a few weeks and the aligners already came in, the first fee weeks when i started i already saw some changes on my bite and the tooth had slightly shifted now im on week 12 my friends and family have been noticing i dont cover my laugh anymore, also with the whitening they include, it helped my teeth to be a little lighter than what i had before.

3 days ago

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Amanda Kronick Sioux Falls, SD

I liked everything about it. The convenience, hyperbyte, easy communication. The website doesn’t prompt me to check in. I also wish I knew the timeline more for retainers. What happens when I am done with my top and have several weeks of only bottom? I hope I don’t have to wear the same aligners on top for the last few months. I also wish my whitening and cleaning gel didn’t explode so I could have tried it.

3 days ago

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Reply from byte

Hi Amanda, thank you for your feedback. Your retainer timeline is based on your custom treatment plan. Our Customer Care team would be happy to answer the question regarding the timeline of your retainers. You can email them at [email protected] or give them a call at 877-298-3669. Be sure to let them know the BrightByte exploded and they can replace that for you!

Sep. 14th, 2021

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Natasha Padilla Pomona, CA

Chose Byte for my 2 teens... instead of braces and wow! How easy the whole process and how fast your teeth straighten. Not even a third of the time they were quoted for, for braces. I would definitely recommend. Best part ots totally affordable.

3 days ago

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Laurie Ryan Meeker, OK

The kit is so easy to use. The materials are high quality and so far, the aligners have been easy to tolerate. I’m on my 6th aligner and I’m just now feeling a bit uncomfortable when I first put them on - it’s been a few days now and it’s feeling better.

3 days ago

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Reply from byte

Thank you for taking the time to review your experience, Laurie! The first few days of a new aligner can be the toughest. The HyperByte will be your best friend, so use it anytime you feel discomfort. We are excited to be on this journey with you, and we can't wait to see your new smile!

Sep. 15th, 2021

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Tracy Glock Paramus, NJ

I have had issues with my aligners. Weeks 8-10 were cracked out of the package before wearing them. It took a while for the replacement aligners to arrive and my teeth shifted. I did appreciate the replacements. Unfortunately I continue to have issues with the replacement week 10 aligners. The bottom has a tear making them unusable to wear and the top has mini cracks. I wake up with blood in my mouth. I really just want the top and bottom gaps to close. If replacement week 10 aligners could be sent I would appreciate it so much.

1 week ago

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Reply from byte

Hi Tracy- thank you for sharing this feedback with our team. We want to get this concern addressed right away! Please send us an email at [email protected], give us a call at 877-298-3669, or send us a message on Facebook, we got you!

Sep. 10th, 2021

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Christy Baucom Buford, GA

I didn’t realize my teeth were spreading apart my front teeth!! I took some pictures in the end now I realize I need to get something to need to be done..Then I was hesitated and I kept looking at the Byte advertising..And I went head first now I loved it

1 week ago

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Reply from byte

This is so exciting Christy! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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Devon Brasher Abilene, TX

It has been such an easy and effortless process, from the first time I reached out to Byte until present day. I just started my 10th week with the eligners am can already see a vast improvement with my teeth. It is affordable and effective!!!

1 week ago

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Reply from byte

This is awesome Devon! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 10th, 2021

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Cody coppola Chattanooga, TN

Bytes customer service and engagement teams have been top notch since we first connected with them. The product has been so easy to use and even though I’m not even half way through treatment I can tell noticeable differences.

1 week ago

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Reply from byte

Yes Cody! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021

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Rhakia Richardson Freeport, NY

Great experience thus far, easy to be fitted, received aligners within 2 weeks, great customer service whom seems to always be avaliable or quick to respond with friendly advice and the aligners have been moving my teeth rapidly in just a few weeks I already see a huge difference(MY EXPERIENCE)

1 week ago

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Reply from byte

Yay Rhakia! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021

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Amber Schultheis Austin, TX

Easy start up process (at home impressions/no doctor visit), friendly customer service with reminders (love the text based service!). Great packaging and excellent payment plan options.

3 days ago

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Rebecca Enos Lebanon, OR

Amazing results and customer service! I have had amazing experiences all the way from the impressions up until now on my seventh week. Changing my payment date was also very easy!

3 days ago

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Reply from byte

We are thrilled to hear about your amazing experience! We do what we can to make this process as easy and stress-free as we can. Thank you for the great review, Rebecca!

Sep. 15th, 2021

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Palamy Xayasenh Athens, TN

I have not completed all the treatment process by the time I am writing this review, and that is why I rated 4 stars. So far I am happy with the investment, treatment, and customer services. If I am happy with the outcome by the end of the treatment, I will give 5 stars.

3 days ago

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Reply from byte

Thank you for taking the time to share your experience, Palamy. We are glad to hear that you are happy with your experience so far. We are excited to continue this journey, and we can't wait to see your new smile!

Sep. 14th, 2021

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Doug Maunder Katy, TX

No issues so far. Progressing nicely. Customer support has been as helpful as they can be and I am currently on week 12 of my braces. I can see noticeable progress and have minimal discomfort if at all.

3 days ago

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Reply from byte

Thank you for your feedback, Doug! Our Care Team is here for you if you ever have any questions throughout your treatment!

Sep. 16th, 2021

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Brittney Stormville, NY

Super easy and convenient. Works well I got exactly what I wanted. I’ve been considering braces for the longest time because I’ve always been sort of insecure about my smile and now I’m not.

3 days ago

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Reply from byte

We are so happy to hear you are not feeling insecure about your smile anymore, and showing it off! Thank you for the great review, Brittney😊

Sep. 14th, 2021

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Alexis Brewer League City, TX

I have had multiple problems with the bottom aligners I have received. While customer support is helpful, there is only so much they can do when they are only basing their actions on pictures. So far I have had to get refinement aligners, but have had problems with them as well when it comes to fitting. I am not that concerned seeing as my main goal was to fix my top teeth.

3 days ago

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Reply from byte

Alexis, we are sorry to hear you have been experiencing fit issues with your lower aligner. If you are still having fit issues we want to address your concerns ASAP. Give us a call at 877-298-3669. We are standing by for support!

Sep. 15th, 2021

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Brooklyn Morris Ithaca, NY

The best experience ever def started seeing a difference early on in my Byte experience I definitely would recommend this to all of my friends and family who are not happy with their smile currently

3 days ago

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Kelli Sikma Jacksonville, FL

For the most part, over all, byte has been extremely helpful and accommodating of me. I have diagnosed TMJ and they helped me put together a plan that works for me. My only criticism is that it does take a long time to hear back about questions I have had DURING the process.

1 week ago

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Reply from byte

Kelli- We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. If you have any current questions or concerns, for the quickest response our team is available for a phone call or via Facebook DM, we are always open to help our customers :)

Sep. 10th, 2021

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Suzie Schnell Erie, CO

I am going on my 3rd set of aligners because they haven't been fitting properly. I would have been more than halfway thru my treatment plan had the original set been correct. I'm continuing to wear the ill fitting aligners until I receive a new set but it's disappointing that I am having to wear ones that are doing nothing to improve my smile as promised.

1 week ago

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Reply from byte

Hi Suzie, while the 7-day wear time and the first set of aligners work for most of our customers, there are some cases where additional time and aligners are required. It is our goal to get our customers their dream smile, but we understand how frustrating it can be to have an extension of treatment. We hope we can provide some clarification on our processes for you. As stated in your silver instructional booklet, it is vital to hold onto your aligners and not throw any away, as sometimes it is necessary to backtrack. Our customer's dental health and safety is number one to us, so while we may ask you to backtrack or wear a set longer than 7 days, we want to get you to those projected results in the safest way possible. We would be happy to chat more about this and address any questions or concerns you may have. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 10th, 2021

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Cheryl Millersville, MD

Seems to be working but hurts a lot more than I thought it would. Also running out of the cleaner/whitener stuff and don’t know how to get more. Brushing them with toothpaste because there’s no one to call and emails take way to long to get a response.

1 week ago

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Reply from byte

Hi Cheryl- thank you for this feedback. Our team is available outside of email for a call at 877-298-3669! You can also send us a DM on Facebook and our team would be happy to assist any and all customers every step of the way :)

Sep. 10th, 2021

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Pamela Wilfong Boulder Creek, CA

I don’t feel I can adequately rate Byte when I am only 50% through my treatment. So far, I really like the product, materials, marketing, support, site, etc. I do see results on my top teeth where there was a little space that has been closed up. however, what I really pursued Byte to correct was crowding on my lower front teeth, and that has not yet changed at all, so am still waiting to see what it is going to be when finished. If the results show after I am finished, I will recommend BYTE and give top ratings across the board.

1 week ago

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Reply from byte

Woohoo Pamela that is amazing, we are so excited for you! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish.

Sep. 10th, 2021

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Bonita Rodriguez Feasterville-Trevose, PA

The experience was very convenient and easy to do from home. I enjoy the updated emails on how my experience and treatment are going. I have seen a big difference in my smile. The only thing is that my retainers have cause some cutts and scratches around my gum area. It doesn't hurt or overway the progress that I have seen in my results.

1 week ago

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Reply from byte

Hi Bonita! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns regarding your aligners do not hesitate to reach out.

Sep. 10th, 2021

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star star star star star

Brianna Salinas Everett, WA

Byte's customer service has been excellent, as is the quality of their product. I am halfway through my adjustments and cannot speak to the final result, but I am certainly seeing positive changes in my smile.

1 week ago

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Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review Brianna :)

Sep. 10th, 2021

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star star star star star

Sophie DeYoung Alpharetta, GA

Because it works! The process has been so easy for me. Although I haven’t been wearing them for as many hours per day as recommended, my teeth are still slowly moving back into place.

1 week ago

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Reply from byte

This is incredible Sophie! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 10th, 2021

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star star star star star

Blake King Monticello, MS

I have enjoyed the convenience of having all of my aligners at home and not having to go to the orthodontist. My teeth are moving nicely. Overall I’m very satisfied with my experience so far.

1 week ago

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Reply from byte

We are so happy for you Blake! Thanks for the great review :)

Sep. 10th, 2021

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star star star star star

Karen Bryant Monticello, IL

The first couple of weeks were rough trying to get the byte adjustment trays off my teeth. It’s gotten better with each new set. I am really seeing results! I’m so happy! Week 6 here I come!

1 week ago

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star star star star star

Lyitianie Macklin Las Vegas, NV

My teeth are sore showing improvement after only 5 weeks and the teeth whitening that’s comes with the package is great for making sure that my teeth aren’t effected by the overnight retainers.

1 week ago

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star star star star star

Sara Caudill Ivel, KY

Ill admit hat at first, I was skeptical. I didn't expect good quality aligners and in order to get my best treatment, I'd need traditional metal braces or Invisalign. After getting a promo code for an impression kit for $19.99, I had to try it! From the beginning (I'm 15 weeks into my treatment!) I've had an excellent experience with customer service. They make your communication personable and never make you feel like "just another customer." Any concern I've had has always been addressed quickly & efficiently! Their payment plan also makes it super affordable for anyone to begin treatment! Aligners are great quality and Bright Byte not only cleans your aligners, but whitens your teeth and freshens your breath. It's amazing! DO IT! Order your impression kit. You HAVE to try this!

18 hours ago

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David Rivera II Titusville, FL

I like byte, but there are pros and cons to everything I will say the customer service getting the aligners set up phenomenal but the customer service after you have the aligners and you started your treatment plan is lacking I think a big thing is is your customer service getting the customer to purchase your products needs to extend after the fact because we are spending thousands of dollars to straighten our teeth and your customer service before hand made me wanna sign up immediately which is why I got the service I did. Now as long as we can continue that service and to treatment then it will be 100% a five star company!

3 weeks ago

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Reply from byte

Hi David- we really appreciate this in-depth feedback and understanding. We are constantly working to improve! Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. If you have any questions or concerns do not hesitate to reach out! We are available via email, a phone call and even Facebook DM :)

Aug. 26th, 2021

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William Carney Marco Island, FL

Highly recommend Byte to anyone who wants to straighten their teeth and improve their smile. Being halfway through the program I have seen sugnificat results and a dramatic transformation. The Byte system has simplived a very technical and complex process and priced it at a level many can afford. Straighter teeth and a better smile is an investment in yourself and well worth it! Thank you Byte

3 weeks ago

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Reply from byte

This is so exciting William! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Aug. 26th, 2021

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Valerie Katy, TX

Before Byte, I went to my Dentist to Invisilign with my insurance. I was told the cost was 10K, 5K I would have to pay while my Insurance covered the rest. I didn't have the money nor time to make regular face-to-face check up appts. That's when I found Byte at a way lower cost. The process was just as described on the Byte website. Also, I was able to use my HSA to pay which decreased my out of pocket expense. So far, I've followed the process for 7-weeks now and the braces are working according to my Byte plan.

3 weeks ago

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Reply from byte

Valerie- Byte is proud to offer both a more affordable and convenient way for people to get the smile of their dreams :) We are so excited for you and appreciate you taking the time to share this review!

Aug. 26th, 2021

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Tanya Miranda Tucson, AZ

It is relatively easy to use and in the beginning there is a lot of support. However, the aligners have unfinished edges and even with trying to file then down can cut into your mouth.

3 days ago

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star star star star star

Colleen McGrath Kent, CT

I'm only half way through my treatment but its very simple and effective. Everything is provided for you and the night aligners don't disrupt my day-to-day life.

3 days ago

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Reply from byte

Thank you for your review, Colleen. We are happy to hear that this experience has been simple and effective. We do what we can to provide you with an experience that works best for your lifestyle and needs.

Sep. 14th, 2021

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Tamara Marcucci Schenectady, NY

I’m just kind of hoping for the best, I was initially told I would have 11 weeks, and had my initial treatment plan corrected for a large space on bottom teeth in final product, and then I pay full price, and am now told my treatment plan is only 9 weeks, and there is no way to correct the space, besides checking in weekly and go from there. I’m trying to remain positive, so I guess we will see.

3 days ago

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Makayla Waterford, MI

Byte has been great so far. I’m more than halfway in my treatment and am excited for my final results. The company is just a bit slow at responding. Other than that, I am happy with my experience at Byte!

3 days ago

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Angel Hawkins Honolulu, HI

Simple, direct, easy to use! The best way to get a great smile on for the best price. I am so happy with my results and cannot wait for the final results

3 days ago

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Reply from byte

We can't wait to see those final results either! Thank you for the great review, Angel.

Sep. 15th, 2021

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star star star star star

Christina Godwin Oyster Bay, NY

Great response time from customer service. Always nice to take to a real person. They are always checking in to make sure everything is good. I appreciate that.

3 days ago

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Reply from byte

Thank you, Christina! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Sep. 16th, 2021

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Mohan Nashua, NH

Their customer service is slow response. But their aligners seems to work for me. Not fully completed treatment so yet to see final results. But so far seems working. But they don’t follow up on anything. You are on your own. This is good for mild cases.

3 days ago

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Reply from byte

Thank you for your feedback, Mohan. We can understand your frustration around response time. We appreciate your patience and apologize for the delay. Our team is working hard to help each and every customer as soon as possible and to speed up that response time. We do also send check-in emails about every two weeks. We want to make sure you are getting those! If they are not in your spam folder, please give us a call at 877-298-3669 so we can look into that further!

Sep. 15th, 2021

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star star star star star

Kristin Adams Asheville, NC

Wonderful customer service. Easy to get set up and use. Convenient and shockingly effective very quickly. I LOVE the vibrating device. Holy crap it helps so much with pain!

1 week ago

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Reply from byte

Hi Kristin! We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Sep. 10th, 2021

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David Garcia Chaparral, NM

I have been using it for over 12 weeks, had a minor set back due to one stubborn tooth but they made sure to send me a new impression kit ASAP to get that stubborn tooth moving. Customer service has been great so far.

1 week ago

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Reply from byte

Hey David! We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Sep. 10th, 2021

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Patricia Moore Oxnard, CA

I know they are working. However I am unable to compare them to anything else. I am now on week five and received a twisted aligned. Customer service will not get back to me for a week. So I am now a week behind. If I request support, it is a "third party". It was all good before they hot my money. Now my " personal rep" has disappeared!

1 week ago

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Reply from byte

Hi Patricia- thanks for providing this valuable feedback. Our team is currently experiencing a higher than normal volume via email. We do understand that this has made our response time via email less than ideal. We are staffing up to get this addressed as soon as possible. If you do have any questions or concerns our team is also available for a phone call or via Facebook message to address these concerns in a quicker time frame. We want to support every customer from start to finish!

Sep. 10th, 2021

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Mardi Linane Redlands, CA

Would give five stars but one svc rep was resistant to offer a special that was on promotion even after I sent a screen shot. Finally was given promotion. If you are going to advertise something, provide it.

1 week ago

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Reply from byte

Hi Mardi! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns do not hesitate to reach out.

Sep. 10th, 2021

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star star star star star

Judy Dixson Murrieta, CA

I’m on week 4 and I can already see dramatic improvement with my bottom teeth (which bothered me the most) and I can also feel my overbite being corrected too!

1 week ago

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Reply from byte

This is amazing Judy! Our goal is to have every one of our customers supported from the start to their last step. Thank you for the great review.

Sep. 10th, 2021

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Heather Bush Baton Rouge, LA

Basically having to start over with new set of aligners, which is super inconvenient cuz I’ve been in the same one for months (waiting on new ones). I also have had migraines from the aligners (off and on)

1 week ago

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Reply from byte

Hi Heather, while the 7-day wear time and the original set of aligners work for most of our customers, there are times when longer wear and additional aligners are necessary. We understand how frustrating it can be to have an extension of treatment. We hope we can provide some clarification on our processes for you. As stated in your silver instructional booklet, it is vital to hold onto your aligners and not throw any away, as sometimes it is necessary to backtrack or get new aligners. The dental health and safety of our customers is number one to us, so while we may ask you to backtrack or wear a set longer than 7 days, we want to get you to those projected results in the safest way possible. We would be happy to chat more about this and address any questions or concerns you may have. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Sep. 10th, 2021

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star star star star star

Dawn Freeberg Wisconsin Rapids, WI

I think it's going great so far! The only thing that's tricky is getting them off my teeth when it's time to eat. They are pretty difficult to get off!

1 week ago

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Reply from byte

Hi Dawn! Thanks for sharing this great review. If you are having trouble removing your aligners, give our team a call, they are always here to support and even provide some pointers for your aligners :)

Sep. 10th, 2021

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Nicole Schmidt Randall, MN

My teeth are looking great so far. I tried smile direct company and they don't even come close it comparison to byte. Byte is far better quality and customer service.

1 week ago

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Reply from byte

Byte is next-level! Thank you so much for sharing this great review Nicole, we are so excited for you :)

Sep. 10th, 2021

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Sydney Potter Grove City, PA

Byte has been great in every area. They give you a point of contact for every step of the process. Customer supper will help you immediately if you reach out.

1 week ago

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Reply from byte

Sydney- We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Sep. 10th, 2021

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