Name: byte
Rating: 4.3

check_circle

Verified Customer

star star_border star_border star_border star_border

Rebecca W.

They did not help me with insurance as promised, an

4 years ago

Reply from byte

Hi Rebecca! We would love to look into this for you. We know insurance can be a finicky one to handle. Luckily, we have a wonderful reimbursement team who's always happy to help and make sure we can assist with your claim. Send us an email, let's look into this further.

Oct. 20th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Murtaza

Terrible experience with insurance reimbursement

4 years ago

Reply from byte

Hi Murtaza! We're sorry to hear this is the experience you've had- we'd love to look into this for you. Send us an email to support@byteme.com- let's get you taken care of!

Oct. 5th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Angel

Doesn't work! Waste of time and money! Don't buy!

4 years ago

Reply from byte

Hello Angel, thank you for reaching out! Per patient privacy laws, we're unable to speak more on any specific treatment. We'd be happy to look into this further for you if you could share more. With our orthodontic team, we aim to provide you with a safe and effective treatment for results that work best for you.

Apr. 1st, 2020

star star_border star_border star_border star_border

BrittanyP Loganville, GA

Why is the HyperByte $699 to purchase WITH an aligner plan ONLY and $399 to purchase a replacement?

10 months ago

Reply from byte

Great question! The $699 is the HyperByte's value, and is included as part of the aligner plan -- the replacement is of lower cost as a courtesy to our customers.

Jan. 6th, 2024

star star star star_border star_border

Dash07690

Currently on aligner #15 for 3 weeks waiting for additional, new aligners

2 years ago

Reply from byte

Thank you for the review! We are standing by for support if you ever have any questions😁

Dec. 14th, 2021

star star star star star_border

sarah Albuquerque, NM

The aligners worked to straighten my teeth.

2 years ago

Reply from byte

We are so happy to hear this! Thank you for your review, Sarah.

Dec. 13th, 2021

star star star star star_border

Michaela deysher Albuquerque, NM

Quick and effective way to straighten out your teeth

3 years ago

Reply from byte

Thank you for your rating!

Jul. 23rd, 2021

star star star star star_border

Lacey Moore Norco, CA

It’s a very easy and convenient experience

3 years ago Edited January 10, 2024

Reply from byte

We love to hear it! :) Thanks for the awesome review!

Jul. 20th, 2021

star star star star star_border

William Dean

Very good experience, good service. Very good results

3 years ago Edited January 10, 2024

Reply from byte

Hey William! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Jul. 8th, 2021

star star star star star_border

Gerry Pittsburgh, PA

The experience is going great! Noticeable results in weeks!

3 years ago

Reply from byte

Gerry- We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jul. 6th, 2021

star star star star star_border

Andrew Lopez Elgin, IL

Good experience wish we would’ve had more rep contact

3 years ago

Reply from byte

Andrew- We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jul. 7th, 2021

star star star star star_border

Alexander Lim Canoga Park, CA

I like how the aligners fit pretty comfortably in my mouth.

3 years ago

Reply from byte

We are happy to hear that your treatment is on track. We are excited to see your final results! If you ever have any questions, please don't hesitate to reach out. Our team is always happy to help! :)

Jun. 11th, 2021

star star star star star_border

stephanie lewis Roseville, CA

Packaging, product and customer service are great.

3 years ago

Reply from byte

Hi Stephanie, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Jun. 11th, 2021

star star star star star_border

Mercy Flores Seattle, WA

This company has great customer service.

3 years ago

Reply from byte

Thanks so much for the review. We're so happy to have you in the Byte family :)

May. 13th, 2021

star star star_border star_border star_border

Damon Albers Clermont, FL

I am now on my third set after the first two sets did not achieve the desired results.

3 years ago

Reply from byte

Hi Damon. Thank you for writing in. We are glad our team was able to get you on track to reach your desired results. During treatment, it is totally normal to have to make adjustments to the original treatment plan as sometimes certain teeth can be more stubborn than others and need a little bit longer time to move into place. When this happens our team is always here to help get you back on track towards your dream smile. If you have any questions or concerns send us an email so we can help you out!

Apr. 9th, 2021

star star star star star_border

Amanda Swysgood Kansas City, MO

I like the customer service and easy process.

3 years ago

star star star star star_border

Elle Smith Happy Valley, OR

Great customer service and a good product.

3 years ago

star star star star star_border

Adiba Alam New York, NY

What I like best about the company is the customer service.

4 years ago

star star star star star_border

Jackee Martinez Eugene, OR

I love this product. My smile is amazing!

4 years ago Edited September 14, 2021

star star star star star_border

Stacie Boyd Mesa, AZ

BYTE has been great abd results are great too!

4 years ago

star star star star star_border

Dexter Riverside, CA

Pretty good especially for the price compared to others.

4 years ago

star star star star star_border

ALarche Pearland, TX

Byte has excellent customer service! They respond quickly!

4 years ago

star star star star star_border

Barbara Jefferson Greenville, SC

Byte customer service is very helpful and timely!

4 years ago

star star star star star_border

C.C. , OH

Easy, Efficient, and Economical. Thank you!

4 years ago

star star star star star_border

Arlyn Garcia Burlington, NC

Great customer service, fast response, easy to use.

4 years ago

star star star star star_border

Web Pompano Beach, FL

Great customer service and easy process.

4 years ago

Reply from byte

Thanks for recommending our customer care!

Jan. 19th, 2020

star star star star star_border

Rachelle Fratzkemm Arnolds Park, IA

Easy to use. My teeth are straighter and whiter.

4 years ago

Reply from byte

Thanks for the review Rachelle :)

Dec. 17th, 2019

star star star star star

Elizabeth Wade Ventura, CA

Best and easiest customer service ever!!!!

2 years ago

Reply from byte

Thank you so much for leaving us this review!

Mar. 9th, 2022

star star star star star

Josh Jackson Orlando, FL

Always responded to whatever I needed in a prompt manner.

2 years ago

Reply from byte

We are so happy to hear this, Josh! Thank you for your review.

Jan. 25th, 2022

star star star star star

Brenda Barnhart Hamilton, OH

They have always been good with customer service.

2 years ago

Reply from byte

Got us smiling over here :)

Jan. 6th, 2022

star star star star star

Mark Friesema Elkhorn, WI

Great product with great customer service!

2 years ago

Reply from byte

Here at Byte, we are all about ensuring that our customers are well taken care of throughout the entire process of reaching the smile of their dreams!

Jan. 6th, 2022

star star star star star

Alina Pasha

Great simple service and very helpful customer service!

2 years ago

Reply from byte

Hi Alina, thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Dec. 17th, 2021

star star star star star

Rick Froid Park Ridge, IL

A wonderful product and a quick and painless process.

2 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Dec. 13th, 2021

star star star star star

Alan Pham Los Angeles, CA

Very good results. Good customer service

3 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Nov. 8th, 2021

star star star star star

Sean De La Cruz Woodland, CA

Good experience. Fast results. Easy to follow. Happy!

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 3rd, 2021

star star star star star

Omar Alvarez West Valley City, UT

Steps have been easy to follow. Saw improvements early on.

3 years ago

Reply from byte

We are so happy to hear this! Thank you, Omar:)

Nov. 2nd, 2021

star star star star star_border

Karen Cueva Peachtree Corners, GA

Byte has a great team of people ready to help you attain the smile you want!

3 years ago

Reply from byte

Karen, thank you for reviewing your experience. We can't wait to see what those results do for you!

Oct. 4th, 2021

star star star star star

Brittany Walters Mechanicsville, VA

Very good customer service. Very pleased with my new smile

3 years ago

Reply from byte

Thank you so much for your review!

Sep. 28th, 2021

star star star star star

Joseph Arcega Fairfield, CA

Great customer service and got my alignment back on track!

3 years ago

Reply from byte

Thanks so much for the awesome review! Happy to you in the Byte family :)

Sep. 24th, 2021

star star star star star

Katie Spence Mobile, AL

It is very easy to use! Loving my results

3 years ago

Reply from byte

We are so happy to hear this! Thank you:)

Sep. 22nd, 2021

star star star star star

Austintc8

Everything has been great! Very smooth experience.

3 years ago

Reply from byte

Thank you for sharing!

Sep. 22nd, 2021

star star star star star

. Scituate, MA

It’s great! The step by step is super easy!

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Sep. 10th, 2021

star star star star star

GIANNA SABIN Eatontown, NJ

Love Byte! super affordable and quickly efficient!

3 years ago

Reply from byte

Love to hear it! Thank you Gianna :)

Sep. 8th, 2021

star star star star star

Kendall Lee Hollister, CA

Excellent customer service! Easy process

3 years ago

Reply from byte

Thank you for your review!

Aug. 18th, 2021

star star star star star

Jisoo Kim Jacksonville, FL

Easy and friendly service. Highly recommended!

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jul. 23rd, 2021

star star star star star

David DeMateo Pittsburgh, PA

My teeth are getting straighter and white

3 years ago Edited November 3, 2021

Reply from byte

This is so exciting! Thank you for your review!

Sep. 1st, 2021

star star_border star_border star_border star_border

Lauren Fielder

I wasn't able to complete the process. I experienced too much gum/nerve pain, during treatment.

1 year ago

Reply from byte

Hello Lauren, we can understand your frustrations. At Byte, we know how important communication is and we always strive to be open and transparent. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Jan. 19th, 2023

star star star star_border star_border

Lisa Forbes Syracuse, NY

Byte makes braces quick, easy and affordable.

2 years ago

Reply from byte

Thank you for the great review, Lisa! We are proud to offer an alternative to traditional braces. We are always happy to help if you ever have any questions!

Dec. 13th, 2021

star star star star_border star_border

Nikki Zaragoza Chico, CA

Byte is great I just can’t handle the soreness.

3 years ago

Reply from byte

Hi Nikki, thank you for your feedback. Experiencing soreness is normal especially in the beginning! The HyperByte is a great way to help alleviate the discomfort you are feeling. If you are concerned about the soreness, we can have our team review your fit. Please reach out to our Customer Care team at 877-298-3669. We are standing by for support!

Jul. 14th, 2021

star star star star_border star_border

isabella saint Florence, AL

Byte has really good customer service. :)

3 years ago

Reply from byte

Thank you so much! We really appreciate you taking the time to leave us a review :)

Apr. 6th, 2021